Name: Charming Genova Residenza D'Epoca
Address: Piazza Pollaiuoli 8, Genoa, 16123, IT

6/10

Pleasant

05 Jun 2026

Owen

Good central location. No

6/10

Pleasant

13 Apr 2026

Ona

Unfortunately my first room was very unclean and found bugs in the bed. The staff were helpful and moved me to another room which was slightly cleaner and i didn’t see or find any bugs in the bed. However the bathroom had an awful smell which seeped through to the rest of the room.

Self

10/10

Exceptional

26 Jan 2026

BIRSEL MELIS

I should say that Susanna was a great host from the beginning! She is above and beyond, so detailed so thorough, speaks perfect English and giving you all the necessary information step by step. Me and my sister easily found the way to city center from the train station thanks to her ! We were upgraded to a suit room which was so beautiful and it was a surprise for us as well , thank you 😊

Leisure Family

6/10

Pleasant

26 Jun 2025

Ji

They charge 20 euros for late check in after 7pm, which wasn't informed prior. Hotel location was very difficult to find with no signage.

Leisure Family

10/10

Exceptional

19 Jun 2025

David

Just a great place to stay

10/10

Exceptional

15 Jun 2025

Philip

An amazing suite in a central location. Our host was so friendly and helpful. We will definitely return.

Partner

10/10

Exceptional

19 Apr 2025

John

Central and clean

10/10

Exceptional

25 Mar 2025

Derek

Best find in central Genova

The space is amazing. Bed is super comfortable. Best nights sleep I have had in ages. The hosts are very friendly and welcoming. I couldn’t recommend this place more. See you again on my next visit

Self

10/10

Exceptional

25 Nov 2024

Annalise

Beautiful room in a very central area! Stayed for one night as a stopover and they provided pickup from the train station when I asked. I was also upgraded to a bigger room!

Leisure Self

2/10

Poor

18 Nov 2024

keizo

No elevator, had to carry suitcase up to floor. bitten by bed bugs, wasn't only me but also 2 other companions. very small door to get into the shower only slim person can. good location but over priced. wouldn't recommend

Business

10/10

Exceptional

22 May 2024

George

Wonderful location in the heart of Genoa

Wonderful location in the heart of Genoa. Susanna was a great host and very responsive and helpful during our stay there. Our Suite was spacious and comfortable. Not a problem for us, but there are stairs to contend with and the door to the shower is very tight to access.

Partner

10/10

Exceptional

02 Aug 2023

Joel

Loved it for the adventure and friendly staff. But it's not a typical hotel: Finding the unmarked entry and making sure we coordinated arrival with our hosts. But it worked out perfectly. It's really an old \"inn.\" Plus there are a few flights of stairs. But it's location right in the center of everything walkable (but not loud and off the main street). (Not good for cars probably.)

Leisure Partner

2/10

Poor

04 Jun 2023

JUNYA

WORST HOTEL/BB IN GENOVA？

SIMPLY RUBBISH!! CHARMING? WHAT CHARMING? EVERYTHING WAS SO DATED AND NOT CURRENT. STAIRS WERE NOISY, SOME LIGHT BULBS WERE DEAD AND NOT BEING REPLACED. SHOWER ROOM SMELL, COFFEE MACHINE WAS OUTSIDE THE ROOM WHICH DID NOT WORK PROPERLY, OUTSIDE THE PREMISES WERE VERY NOISY WITH BARS!! THIS PROPERTY WAS PROBABLY CONVERTED FROM THEIR SPARE HOUSE/ROOMS INTO A HOTEL LIKE ROOMS TO MAKE MONEY FOR THE OWNER BUT IT WAS SO CLEAR THAT THEY SPEND VERY LITTLE MONEY FOR CONVERSION. VALUE FOR MONEY? FAR FROM IT!! WILL NOT USE THIS POOR ACCOMODATION AGAIN EVEN IF IT IS FOR FREE!!　　

YOU HAVE BEEN WARNED!!

Partner

6/10

Pleasant

25 Sep 2022

Verified traveler

Beautiful but not quite worth the price

The location is good - near groceries, restaurants, transportation, shopping, etc. There is no reception, so the host comes to meet you with the keys. He was quick to respond. The room looked beautiful. However the bathroom has been quite used. The shower drain wasn’t working well so we couldn’t take a shower for more than 5-10 mins without the risk of the floor being flooded. I guess it makes sense why the shower pressure was so low too.

Our room had adjoining doors to the next room, which is ok, however there’s a big gap under the door and the large keyhole was taped up for privacy purposes. So we could hear the next room over quite clearly.

Considering the price, the location is good, but perhaps some missing amenities/small touches. We only had really small tubes of soap (all in one shampoo conditioner and soap) for showering. There was no mini fridge.

Overall it was an average stay with a room that looks beautiful on the surface, but the price didn’t feel justified.

Friends_and_family Family

6/10

Pleasant

03 Sep 2022

Paul

Property details need updating

For the right traveler this is a hidden gem, but it’s not the accommodation that is advertised nor what we were looking for when we booked.

Take care booking though. There is no outdoor pool; there is a public lido at 850m away that would have cost us €48 per day. There is no nearby beach; the nearest being several km away and needing a car, train or bus. The owner has suggested that this is a translation problem that has been raised several times with hotels.com. As the client, I have no interest in who to blame; only that we did not get what we booked and reasonably expected.

All that said, if you are looking for a small, characterful, interesting stay in the centre of Genoa then this could be for you. It’s convenient, clean, and a bit different to just another ‘chain’ hotel room

Partner

10/10

Exceptional

04 Aug 2022

Jane

Women travellers - book here.

Amazing stay, location is great, owners are lovely, clean rooms, bed is super comfy, shower is amazing… couldn’t of been better for a solo trip

Self

6/10

Pleasant

14 Jul 2022

Ronald

Stay in Genoa

The place was in a nice location and the house is pretty, but there were several things listed/promised that were not here, like a TV with Netflix and premium channels. There was no pool that we could find within 300 meters, as listed, but there was one near the wharf. The communication with the host was great ti start but then when his assistant took over she brushed us off, was a little rude, and rushed out of the house before explaining anything to us. We had to call her a few times to get the wifi password. The table tops were dirty when we arrived as well.

Partner

10/10

Exceptional

29 Jun 2022

Claire

Really lovely apartment! Great location and the owners are lovely :)

Partner

10/10

Exceptional

29 Jun 2022

Jasmin

Nice location

Luckily we got a room in Genoa even though it was a last minute booking. Nice room. Great location, you have great access to many restaurants and tourist attractions. Special mention to the wonderful hosts Susi and Anthonio. They were amazing and helpful. 👏😊
Highly recommend the place. 👍👍

Friends_and_family Family

10/10

Exceptional

08 Jul 2020

Michael

Solid Place

This stay met expectations. The room is very comfortable. The location is excellent and within walking distance to all major sites in Genova (the lighthouse is a bit long of a trek!). You are close to great restaurants and nightlife if that’s your thing.

With that being said, the room is very private and quiet.

Riccardo was an excellent host and very helpful finding parking and providing recommendations for local restaurants, sites, etc. Check in was a breeze.

For those booking keep in mind the following:
There is no breakfast available at the residence you stay at- Riccardo has worked out a discount at one of the close cafes (Cafe Douce)

You can try to find street or self parking, but riccardo recommended the 24 hr Piccapietra parking lot. Very convenient, 5-7 min walk to the residence. Trade off is that it costs €22 a night to leave your car there. If you don’t want to do that, plan ahead.

Partner

10/10

Exceptional

13 Oct 2019

Verified traveler

Ricardo was very welcomng and grqciously accommodated my early arrival.

The room is a fully modern one in an ancient building with stone steps and classic acrchitectural touches still in place. And steps from Piazza San Lorenzo, the harbour, and several Metro stops.

Cafes, art shops, narrow local lanes all within steps. Ideal location. Walkable from the cruise port and two main strain stations.

Leisure Self

10/10

Exceptional

20 Aug 2019

Kara

Nice, clean room. We stayed one night, as we were passing through. Great frescos on the walls and ceilings. I was a little concerned with check in, as we were arriving a little late, but all went as planned... no problems at all.

Family

8/10

Excellent

01 Jul 2019

Andy

Ricardo met us and helped us find parking and escorted us personally to our room.

The room was beautiful and full of character and historic charm. The location is in the heart of Genova and walking distance to many attractions. No need for a car to enjoy a large part of the city.

The bed was comfortable and you had a gorgeous view of the ceiling mural. The space itself is small , but enough room for 2 for a short stay.

We were a little disappointed with the lack of amenities. The coffee machine, which was shared by all the guests, did not have enough pods and they were not replenished. There was no complimentary breakfast offered, only a recommendation to a cafe that supposedly had an agreement with the owner. No special deal was given to us by them and they were quite rude. There are however many other places nearby to dine. As a caveat, if you're unaware of the Italian breakfast, don't expect eggs, bacon and hashbrowns.

Overall, it is a great place to explore Genova and Ricardo did a nice job of communicating with us and suggesting things to do and see.

Leisure Partner

10/10

Exceptional

12 Apr 2019

Verified traveler

This was a lovely place to stay that has been nicely updated. It is in an absolutely ideal location, walking distance to most tourist attractions in Genoa, and right in the heart of the old part of Genoa. We absolutely loved it and would definitely stay here again. Please note, if you haven’t been to Genoa before it can be tricky to find. Even though it’s only a block or so from Piazza de Ferrari, it’s hidden away in a tiny plaza in an unmarked building. To access, you need to be able to call the owner. Our phones weren’t working in Italy but fortunately, people were extremely helpful, and a woman who saw our bewildered looks, called the owner for us.

Leisure Partner

6/10

Pleasant

23 Mar 2019

Michael

Decent but not high end.

Make sure you can handle steps as four flights are required to get to the rooms. Watch your head in the bathroom if over six feet or you will clip the beam. Walls not soundproof.

Partner

10/10

Exceptional

20 Feb 2019

Hanna

Charming in Genova, La Superba

This place has an exellent location right on the best side of the centro storico di Genova, a short way to both port, small alleys, Piazza de Ferrari, via Garibaldi, via XX Settembre... you name it. The room had a super nice modern italian design in a historic frame, with f.ex. fresco in the ceiling and carefully restaured original wooden floor. It really is as nice as it looks in the pictures. We were a family with two teenagers staying here (4 persons in total) - the room with mezzanino worked well for us. With small children I wouldn’t dare to stay here because of the railing with large openings, but this is clear when you look at the pictures :-) Riccardo who is running this place was super simpatico and helpful and we got all the information we needed for the stay. I would definately return to this place!

Family

10/10

Exceptional

21 Jul 2026

Gustav

Underbar lägenhet på perfekt ställe.

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Adrian

Helt perfekt, men air condition virket knapt

2/10

Poor

14 Jul 2026

Andre

Mussten über 1,5 Stunden warten bis jemand mit dem Schlüssel gekommen ist, nachdem wir mehrfach angerufen haben. Schlechte Kommunikation, kein Fernseher, Klimaanlage stinkt, Bilder von dem Zimmer täuschen im Internet, ist viel kleiner. Kaffee von der Kapsel Maschine war lecker.

Family_with_children

6/10

Pleasant

14 Jul 2026

Victoria

Helt ok, slitet men som sagt ok

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

ojje

Super nice host! Great location! Cool room!

Partner

10/10

Exceptional

21 Jun 2026

Vasile-Cristian

Rommet var veldig fint og fullt av sjarm med maleri på veggen og taket. Beliggenhet veldig sentralt og nær busstopp og metrostasjon. Mange plasser i nærheten å spisse / drikke. Personalet var veldig velkommene og hjelpsomme. Anbefaler dette stedet.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Björn

Bra läge, centralt i Gamla stan. Stadsljud hörs men störde inte. Fin lägenhet i ett gammalt hus
Fungerade utmärkt för oss

Friends_and_family Family

8/10

Excellent

15 Apr 2026

sylvie

Agencé avec goût et bien rénové ; douche, literie, décoration, isolation phonique : parfait (sauf s'il y a un concert techno sur la place ducale !!!).
Dommage : pas de ménage, ni même les poubelles vidées, pendant un séjour de 3 nuits :-(

Partner

10/10

Exceptional

30 Mar 2026

Frida

Familjerumet med takmålningen var otroligt vackert och man kan inte tänka sig bättre läge

Friends_and_family Family

8/10

Excellent

26 Mar 2026

Esther

Grosszügige Zimmer
Schönes Ambiente
Aber leider nachts bis 2 Uhr sehr laut von der Bar unten. Da nützen auch die bereitgelegten Ohrstöpsel nichts

Self

8/10

Excellent

10 Mar 2026

vincent

Nickel, suite bien sympa.
Les seuls soucis, télé impossible, parking un peu loin.

Partner

6/10

Pleasant

22 Feb 2026

Antonio

Personne aimable accueillante ,est venu nous chercher !l endroit est bruyant pas de wifi la télé ne marchait pas !ca vaut pas le prix payé,table de la salle bancale….l eau pour ce doucher a peine tiède !

Partner

8/10

Excellent

23 Oct 2025

PAULO

A piscina era pública e não estava informado este detalhe nas informações referentes do hotel.

Partner

10/10

Exceptional

13 Oct 2025

Oliver

Alles super. Vorher kurz anrufen, erleichtert das Finden. Man kann nicht bis vor die Tür fahren, nur bis ca. 50m davor. Leider gibt es keinen Aufzug und man muss ins 2. OG. Trotzdem war es sehr schön

Partner

6/10

Pleasant

13 Jun 2025

Bianca

Locatie was super, alles dichtbij. Nadeel was dat het avond en nacht erg rumoerig is door nabijgelegen cafés waardoor we woensdagnacht tot 3 uur wakker hebben gelegen.
Verder is de service goed, vriendelijk verwelkomt en alles wat nodig is was aanwezig.

Leisure Partner

8/10

Excellent

09 Jun 2025

Arne-Vetle

Sentralt hotell, men egentlig ikke et hotell. En enkel gang deler 4 leiligheter/rom

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Davy

L'accueil de Susanna ! merci

Leisure Partner

10/10

Exceptional

29 Apr 2025

Avvocato Emanuela

Immobile storico ristrutturato e curatissimo negli interni in pieno centro storico. Disponibilità massima da parte di Susanna che ha reso il nostro soggiorno ancora più piacevole fornendo spunti per ogni attività. Servizio attento e camera elegante, super confortevole. Da non perdere!

Business_and_leisure Friends

10/10

Exceptional

07 Feb 2025

Rickard

Fantastiskt trevliga människor som mötte mig när jag skulle checka in. Allt gick lätt och smidigt.

Rummet var över förväntan och jag sov magiskt!

Self

8/10

Excellent

13 Nov 2024

Ngodup

Susanna ist mit ihrem Mann, eine tolle Gastgeberin

Partner

10/10

Exceptional

29 Aug 2024

Christoph

Kurztrip nach Genua

Es war ein wunderschönes zimmer in einem Palazzo. Ich würde wieder dorthin gehen.

Partner

10/10

Exceptional

14 Aug 2024

Linnea

Fantastiskt bemötande av den trevliga personalen. Fint och rent rum. Dock ingår ingen pool som det står i beskrivningen att det ska göra på Hotels.com hemsida.

Partner

10/10

Exceptional

25 Jul 2024

Kamilla

Autentisk og centralt

Opholdet var fantastisk og værterne meget imødekommende.
Et autentisk sted med lokale lige rundt om og alt det man gerne vil opleve i gå-afstand.

Friends_and_family Family

8/10

Excellent

22 Jul 2024

Luana

Das Check-in und -out hat super funktioniert. Die Gastgeberin war ausserdem sehr hilfsbereit und hat Restaurantvorschläge etc. gesendet.
Negativ war einzig, dass die Unterkunft sehr hellhörig ist.