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Best Western Hotel Metropoli

Genoa · Italy

Piazza Fontane MaroseView location

9.0/10Excellent735 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort8.6/108.6
Condition8.8/108.8
Location9.6/109.6
Neighborhood9.4/109.4
Quality10.0/1010.0
Value8.6/108.6
Amenities8.4/108.4
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  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Hotel Metropoli

Special Protection is our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. We utilize technologies to support interaction with the staff and promote social distancing. Healthcare insurance is provided throughout your stay in partnership with AXA Partners.

The Best Western® Hotel Metropoli is located just steps from Via Garibaldi, the ancient Via Aurea, a UNESCO World Heritage site. The hotel overlooks one of Genoa's most charming squares, surrounded by 16th-century buildings.

The Carlo Felice Opera House and Palazzo Ducale are just around the corner, as are distinctive antique shops. The fabulous Aquarium of Genoa is a short walk away through the famous “caruggi” of the historic center.

The Best Western Hotel Metropoli welcomes you with comfortable rooms featuring pastel colors and parquet floors. The welcoming foyer is divided into elegant, comfortable lounges decorated with original paintings by contemporary local artists. Here, you can enjoy a relaxing atmosphere with soft lighting and background music.

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Whether returning from exploring the city or after a workday, it's the ideal place to unwind, perhaps with a cocktail or a glass of good wine. Enjoy a rich buffet breakfast with fresh, seasonal, locally sourced products. Free Wi-Fi is available in every lounge and room.

We also have an internet corner with a printer/scanner for guests needing a desktop. We value human connection, learning about our guests' cultures, and offering friendly, competent service. We appreciate our guests and strive to create positive experiences.

Our passion motivates us to make every stay memorable from the first contact, helping our guests experience the true spirit of Genoa and its people: poets, musicians, and sailors. For an unforgettable Italian adventure, book a stay at the Best Western Hotel Metropoli today!

With a stay at Best Western Hotel Metropoli, you'll be centrally located in Genoa, a 4-minute drive from Port of Genoa Cruise Ship Terminal and 6 minutes from Old Port. This hotel is 0.1 mi (0.2 km) from Piazza San Matteo and 0.1 mi (0.2 km) from Vico della Casana.

Make yourself at home in one of the 52 air-conditioned rooms featuring minibars and LCD televisions. Your memory foam bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bidets and hair dryers.

Featured amenities include a computer station, express check-in, and express check-out.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Noise-free rooms not guaranteed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • In accordance with national/local laws, air conditioning may be restricted to certain hours from 21 June to 21 September.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT010025A12NXSWWLV
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
    • Nearby parking fee: EUR 25.00 per day(656 ft away; open 24 hours)
    • Pet fee: EUR 10.00 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Via Garibaldi 0.1 km / 0.1 mi
Palazzo Rosso 0.2 km / 0.1 mi
Teatro Carlo Felice 0.2 km / 0.1 mi
Vico della Casana 0.3 km / 0.2 mi
Palazzo Doria Tursi 0.3 km / 0.2 mi
Genoa City Hall 0.3 km / 0.2 mi
Strada Nuova Museums 0.3 km / 0.2 mi
Piazza San Matteo 0.3 km / 0.2 mi
Palazzo Bianco 0.4 km / 0.2 mi
Piazza de Ferrari 0.4 km / 0.2 mi
Spianata Castelletto 0.4 km / 0.3 mi
Doge's Palace 0.4 km / 0.3 mi
Piazza Matteotti 0.5 km / 0.3 mi
National Gallery of Palazzo Spinola 0.5 km / 0.3 mi
Chiesa del Gesu e dei Santi Ambrogio e Andrea 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 52
  • Number of floors (main building): 5
  • Suites
  • hotel
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired Internet
Show 23 more facilities & services
  • Wi-fi
  • Laundry service
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • BarExtra charge
  • Non-smoking area
  • Breakfast room
  • Conference room
  • PhotocopierExtra charge
  • Business centre
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 24 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable16 photos

    Best Western Hotel Metropoli

    DOUBLE TWO BEDS

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Ironing set
    • Cable TV
    • Desk
    • Hairdryer
    • Direct dial telephone
    • Wi-fi
    • Alarm clock
    • DVD player
    • Internet access
    • Minibar
    • Wake-up service

    Facilities with extra charge

    • Safe
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR WITH VIEWSSINGLE • SUPERIOR WITH VIEWSSGL.SU-WV

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    SINGLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 33 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable3 photos

    Best Western Hotel Metropoli

    FAMILY ROOM STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • DVD player
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Direct dial telephone
    • Hairdryer
    • Internet access
    • Minibar
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR CITY VIEWSINGLE • SUPERIOR CITY VIEWSGL.CV-SU

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    SINGLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKINGFAM.NM

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    FAMILY ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH VIEWSFAMILY ROOM • WITH VIEWSFAM.WV

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    FAMILY ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEW TWO BEDSFAMILY ROOM • CITY VIEW TWO BEDSFAM.2B-CV

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    FAMILY ROOM CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH SHARED BATHROOMQUADRUPLE • WITH SHARED BATHROOMQUA.FH

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    QUADRUPLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 24 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Best Western Hotel Metropoli

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Cable TV
    • Desk
    • Hairdryer
    • Direct dial telephone
    • Internet access
    • Minibar
    • Ironing set
    • Alarm clock
    • DVD player
    • Wake-up service
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 39 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable6 photos

    Best Western Hotel Metropoli

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • DVD player
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Minibar
    • Internet access
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Safe
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEWFAMILY ROOM • CITY VIEWFAM.CV

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    FAMILY ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING BED NON SMOKINGFAMILY ROOM • KING BED NON SMOKINGFAM.KG-NM

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    FAMILY ROOM KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR CITY VIEWDouble or Twin • SUPERIOR CITY VIEWDBT.CV-SU

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Double or Twin SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 24 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable3 photos

    Best Western Hotel Metropoli

    DOUBLE SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Desk
    • Alarm clock
    • DVD player
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Minibar
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH SHARED BATHROOMRoom • WITH SHARED BATHROOMROO.FH

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Room WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 24 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable16 photos

    Best Western Hotel Metropoli

    DOUBLE KING BED NON SMOKING

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Minibar
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Ironing set
    • Wi-fi
    • Wake-up service
    • DVD player
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEW KING BEDFAMILY ROOM • CITY VIEW KING BEDFAM.CV-KG

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    FAMILY ROOM CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Best Western Hotel Metropoli

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Hotel Metropoli

9.0
Excellent
735 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
8.6 /10
Condition
8.8 /10
Location
9.6 /10
Neighborhood
9.4 /10
Quality
10.0 /10
Value
8.6 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
31 Jul 2026
Carol
Excellent service from staff, very pleasant. Lovely breakfast. Floor of our room extremely dusty in the corner near the end table as well as under the end table near my bed.
10/10
Exceptional
14 May 2026
Abraham
It's not a 5Star hotel but has the necessary amenities to make your stay pleasant. Hotel is centrally located, very walkable area. Parking is only a couple of blocks walking so great if you're driving.
Staff was great and gave us recommendations to where to visit, eat, etc. Great value...
Family_with_children
10/10
Exceptional
08 May 2026
Marsha
Great hotel in a wonderful location to visit old Genoa
6/10
Pleasant
13 Apr 2026
Susan
Great location. Close to everything.
Self
8/10
Excellent
31 Mar 2026
Susannah
Very clean room and linens
Friends_and_family Family
6/10
Pleasant
19 Mar 2026
Agnieszka
Great location. Kettle and hairdryer in the room.
8/10
Excellent
16 Mar 2026
SHANTANU
Selling point is LOCATION absolutely bang at the centre of all attractions walking distance
Partner
10/10
Exceptional
11 Jan 2026
Toby
The hotel was very conveniently placed in the city the rooms were clean and big enough. But the number one stand out was the staff. The two ladies on reception were unbelievably kind, helpful and courteous.
Leisure Friends
10/10
Exceptional
04 Jan 2026
Raul
Room was very clean, comfortable
8/10
Excellent
04 Jan 2026
Maria
Best location. Wonderful staff. Great breakfast. Close to waterfront, buses, theatre & lots of trattorias close by. Love this place.
Leisure Self
10/10
Exceptional
21 Dec 2025
Peter
Yes everything was excellent.
Leisure Partner
10/10
Exceptional
20 Nov 2025
quentin
We stayed in a fairly simple room, but what makes this place wonderful is the staff. So friendly and helpful! Would absolutely return, and in fact we did after our flight was rained out!
Business_and_leisure Partner
8/10
Excellent
01 Nov 2025
Paul
Clean room and great location. Breakfast good but facilities and amenities quite basic. Good base and works well for a business trip.
Business Self
10/10
Exceptional
05 Oct 2025
David
Staff was friendly, room was spacious compared to most places in Europe, room has the amenities you need and liked the 12pm check out too. Would stay again.
Leisure Partner
8/10
Excellent
13 Sep 2025
Gabriella
Very good hotel, I would have said excellent if the breakfast were a little better. In general, I had a very positive experience and would definitely stay here again. Not close to the train station but super convenient if one wants to walk around the center of the city or go down the port area.
Business Self
10/10
Exceptional
04 Sep 2025
Jacqueline
This hotel is in a fantastic location for walking around the historic old town of Genoa! The Piazza di Ferrari is amazing with beautiful buildings and great restaurants. The hotel was quiet, the staff was very friendly and helpful and the room was spacious!
Leisure Partner
10/10
Exceptional
01 Sep 2025
Gina
The staff was great, rooms nice and clean, great location.
8/10
Excellent
10 Aug 2025
Zulfikar
Overall a great location in old Genoa with almost everything in walking distance or close to public transportation. The hotel is a little on the older side with some minor housekeeping issues and room condition. The room was fine but it could have used more closet space. The bathroom itself was very small and not enough counterspace. The staff overall were very welcoming and polite at all times.
Leisure Family_with_children
8/10
Excellent
05 Aug 2025
wanda
It was an experience
Leisure Family
10/10
Exceptional
03 Aug 2025
Robert

Best Western Doesn’t Disappoint!!

Chose Best Western due to name recognition and it didn’t disappoint. Very nice accommodation walking distance to shopping and restaurants.Taxi stand out front
Friends_and_family Family
10/10
Exceptional
31 Jul 2025
Georgianna
We absolutely loved our stay and were immensely grateful the lovely and very professional staff both accommodated and put up with us. Our room was beautiful. We had a fabulous view of the plaza below and stunning surroundings. The breakfast was fresh, healthy and delicious. The staff helped us many times as these were our first days ever in Italy. Highly recommend!
Leisure Family
10/10
Exceptional
28 Jul 2025
Michelle
Good!
Leisure Family
10/10
Exceptional
23 Jul 2025
Sarah
The staff were so friendly and helpful. Very accommodating with holding luggage with a long wait until the ferry
Leisure Family
8/10
Excellent
08 Jul 2025
Cody
Great location. Plenty todo in the area. Close to shopping and restaurants.
Self
10/10
Exceptional
06 Jul 2025
Robert
Great location. Aclose ealk to most places. Receptionists were amazing.
Leisure Partner
10/10
Exceptional
24 Jun 2025
Kim
The breakfast and the rooms were clean and nice. There is no elevator to enter the hotel, which is an inconvenience with luggage.
Leisure Family_with_children
8/10
Excellent
06 Jun 2025
Matthew
Great location, professional and helpful staff, small room was very clean and adequate.
Leisure Friends
6/10
Pleasant
06 Jun 2025
sonya
Check in was quick, didn’t enjoy the fact that my key was constantly having to be handed in when leaving the property it felt a bit invasive in terms of being watched on my whereabouts.
Rooms are not sound proof. It was my birthday and most hotels give bottle of wine or something nice in room I had informed before but I didn’t get anything. I did remind them so they gave a glass of wine after I mentioned it.
Good location and breakfast was simple and sufficient. I requested a later checkout and it was agreed for 1pm however the next day by 1145 I was receiving phone calls to vacate the room sadly the handover hadn’t been done between night and morning staff.
Minibar rates were quite decent nothing to crazy compared to other hotels.

Need a few tweaks to be ironed out especially regarding room keys, I enjoy just walking in and out of hotels in privacy.
Leisure Self
10/10
Exceptional
29 May 2025
Luis
Localisation, cleasiness
Leisure Family
10/10
Exceptional
15 Mar 2025
Luis
At walking distance from the De Ferrari metro station, from where you can easily get the trains to Cinqueterre, Milan, etc. Good option for those taking a cruise at the Genoa port.
Leisure Partner
10/10
Exceptional
12 Jan 2025
Carol
Great location and accommodation!
Leisure Family
10/10
Exceptional
08 Jan 2025
Jonathan
Great location, super clean and the customer service is excellent.
Leisure Partner
10/10
Exceptional
15 Dec 2024
eric
Great
10/10
Exceptional
18 Nov 2024
fiona
The location of the hotel is perfect to explore the center of Genoa. The welcome by the staff was lovely and the room comfortable.
Leisure Pet
8/10
Excellent
06 Nov 2024
Nicolette
This quaint property was in a good location and served a nice breakfast, nothing fancy. We enjoyed the use of the breakfast room in the afternoons for reading and a coffee. Staff very polite.
The room was noisy and the lights from the street came in through the bathroom window. Nevertheless, we were able to sleep.
Leisure Partner
6/10
Pleasant
22 Oct 2024
Maria
Was hidden and smell
10/10
Exceptional
22 Oct 2024
Kristen
I had a lovely stay here, the staff were so friendly and helpful. It was also a great location. I’d stay here again if I get back to Genoa.
Leisure Self
8/10
Excellent
16 Oct 2024
Kathy
The staff at the hotel were very helpful and knowledable. The bathrooms had been recently renovated so they were nice and clean. Only drawback was the flight of stairs you have to climb with your suitcase just to get into the hotel lobby. Also it was hard to find dinning nearby as most places were closed when we were there.
10/10
Exceptional
12 Oct 2024
Michele
A great location for our last 2 nights in Italy.

The staff were helpful and friendly, even going as far as to pop a postcard in the postbox on their way home after finishing work.

The hairdryer in the room scores 10/10 for no need to keep a thumb on the power switch, a decent nozzle and a cold blow setting.

Free coffee, cake and pastries in the afternoon until the evening - a fabulous added extra bonus.

Breakfast worked very well for us including yoghurt, fruit and meats plus cheese.

The light in the walk-in wardrobe didn't appear to work in our room, but that was the only niggle.


A good sized room and we liked the view over the narrow alleyway from our window.

A bathroom window which opened too, perfect!

Highly recommended and would definitely return if we come back to Genova in the future.
Leisure Partner
10/10
Exceptional
26 Sep 2024
Lawana
The location was perfect for our stay. Lots of shopping in the area and excellent dinner options. The option breakfast menu was simple and had something for everyone. Definitely great value and be sure to try their cappuccino included at breakfast.
10/10
Exceptional
21 Sep 2024
Jassem
Staff was absolutely amazing!!
10/10
Exceptional
17 Sep 2024
Charles
Very kind and helpful staff!
10/10
Exceptional
13 Sep 2024
Guy

Great location to visit Milan

We were happy to stay there, convenient, well located, excellent breakfast, great service, will stay there again
Partner
10/10
Exceptional
12 Sep 2024
stephen
The staff were exceptionally pleasant and helpful. This is a lovely hotel and very well situated for walking round the old city. I definitely recommend this hotel
Leisure Partner
10/10
Exceptional
08 Sep 2024
Dave
The staff is amazing! We felt very welcomed, and appreciated the support from the people who worked there. The breakfast served was far above what we expected, and I am glad we included that with our stay. The hotel is very close to city attractions and dining, I would recommend staying there!
Leisure Family
10/10
Exceptional
01 Sep 2024
Brendan

Loved our stay!

The hotel was beautiful, clean, comfortable and the service was fantastic. The location was also really close to the main square in Genoa. Highly recommend!
Partner
10/10
Exceptional
01 Sep 2024
Kristen
My stay at Best Western Metropoli was very enjoyable! The location of this hotel is perfect in many ways. Close to Palazzo Ferrari and all the sites in Genoa. Plus, very conveniently located to transportation, dining and shopping. The staff ware very friendly, kind and accommodating! I am a solo female traveler and I felt very safe and comfortable at this hotel. I would highly recommend it for your stay in Genoa. Safe travels!
Leisure Self
10/10
Exceptional
31 Aug 2024
Carrie
Staff was very helpful, walking distance to everything
Leisure
10/10
Exceptional
29 Aug 2024
Lourdes
Location
Leisure
6/10
Pleasant
25 Aug 2024
Chelsea
Some of the staff were not the nicest. Otherwise it’s clean and conveniently located
10/10
Exceptional
24 Aug 2024
Carlos
Very good!!
Business
10/10
Exceptional
22 Aug 2024
Shannon
The staff were very welcoming. The room was spacious and well appointed. The hotel was in a very good location.
Leisure Family
10/10
Exceptional
13 Aug 2024
Reuben
This was a great place to stay with young kids and explore the city from. Not too far from the main station via the underground train. On the edge of the old city.

Staff were great particularly with the children. A room with bunk beds was perfect for us.

Air conditioning was very welcome in the hot climate.
Leisure Family_with_children
8/10
Excellent
03 Aug 2024
Lu
great location and nice staff
Business_and_leisure Family
8/10
Excellent
31 Jul 2024
Peter

Enjoyable stay

Brilliant location - close to everything and easy to reach with the airport bus (Volabus). Plenty of good restaurants, bars etc in easy walking distance.

Superior room was large, clean, quiet and comfortable. Air con battled a bit on the super hot days (35 degrees). But this is normal in Italy.

Wifi worked well.

Breakfast was very good.

All staff were kind and incredibly helpful - proactive (not just responsive) to our needs.
Partner
10/10
Exceptional
18 Jul 2024
Jeffrey
Great workers!
Leisure Family_with_children
8/10
Excellent
18 Jul 2024
Aprile
Great location and good options available.
Leisure Family
6/10
Pleasant
10 Jul 2024
Yanik
There was construction and it was difficult to find.
Leisure Family_with_children
10/10
Exceptional
07 Jul 2024
Jose
Amazing and reliable staff. The hotel is located near the city center making it a walkable location to nearby attractions.
Leisure Self
10/10
Exceptional
02 Jul 2024
Karen
Great stay
Leisure Partner
10/10
Exceptional
21 Jun 2024
Matthew

The Front desk team AAA+

From the start we were welcomed by an incredibly friendly and helpful team of girls at the front desk.
The genuine nature of the receptionists continued throughout our short stay, which made it more enjoyable.
The rooms were clean and comfortable for our family of four.
We will definitely return the next time in Genoa.
Friends_and_family Family
10/10
Exceptional
16 Jun 2024
Brian
The front staff were amazing and willing to help with any question. The location is great and the area is quiet at night. Short walks to many of the sites. Room was clean and spacious and the bathroom was beautiful.
Leisure Family
10/10
Exceptional
28 May 2024
Franca
The staff was particularly helpful. Martina at the front desk , gave us excellent advice on restaurants and sights around the city!
Leisure Family
10/10
Exceptional
21 May 2024
Brian
Staff was exceptional in check-in as im traveling with elder parents. They even helped with our baggage.
Family
6/10
Pleasant
21 May 2024
Stewart

No sound proofing

Room was good size and bed was comfortable. Room was clean and staff were helpful. Downside was sound proofing. I could hear the people talking next door and could hear every time they used the toilet and shower. Not the best when you need a sleep.
Self
10/10
Exceptional
04 Mar 2024
Barbara L

Staff stellar

Quiet room - entirely helpful staff, fluent in English, always ready to help
Self
10/10
Exceptional
04 Mar 2024
Alberto
Great value for the price
Business_and_leisure Self
10/10
Exceptional
27 Feb 2024
Barinia
Great location, very clean, the staff fantastic friendly and helpful
Leisure Family
10/10
Exceptional
18 Feb 2024
Andrea
Free water would be nice. Otherwise nice people in a clean hotel.
Leisure
10/10
Exceptional
29 Dec 2023
Nina
Amazing location, great with kids
Leisure Family
10/10
Exceptional
28 Nov 2023
karina
It was a very pleasant stay.
Leisure Partner
10/10
Exceptional
20 Nov 2023
Arlene
Friendly staff and helpful. I will recommend this place to anyone who wants to stay in Genoa.
Leisure Partner
10/10
Exceptional
31 Oct 2023
Sudie
The overall experience was good but the inside noise at nite was loud at times. The building is cooland the staff was wonderful.
Leisure Self
8/10
Excellent
29 Oct 2023
Lina
I like the location close to public transportation and shopping and not far away from the port but not close to the train station
The price of accommodation per night were more higher than other people stayed in the hotle

Leisure Self
10/10
Exceptional
05 Oct 2023
Rita
Small rooms but clean and great staff. Location was good!
Leisure Family
10/10
Exceptional
21 Sep 2023
Elena

Great stay

We stayed for 1 week in September. All the staff were extremely friendly, front desk staff was helpful with all the questions we have had. We really enjoyed the breakfast, it was versatile and the smell of fresh pastries every morning was great. The room was clean and we had regular change of towels and sheets. Also, the hotel is well situated in the core of old city
Business
10/10
Exceptional
12 Sep 2023
Tetyana
central location, excellent service, very clean and very comfortable small room. I enjoyed staying at this hotel. Thank you.
Self
8/10
Excellent
11 Sep 2023
Gerard
Very helpful & pleasant staff.
Leisure Self
10/10
Exceptional
02 Aug 2023
Luis
The hotel is nearby the high-street shopping area, accessible by walking around. Breakfast is good, and the staff is very helpful and polite. I enjoyed my stay and would definitely stay again.
Leisure Family
10/10
Exceptional
30 Jul 2023
R
Friendly helpful staff! Location very convenient to all. Great value for a very nice room. Definitely would rebook I’m future.
Leisure Family
10/10
Exceptional
15 Jul 2023
Mei
We absolutely love Best Western. The service we received exceeded our expectation. The staff there are exceptional and super helpful. We highly recommend it!
Leisure Family
8/10
Excellent
03 Jul 2023
Stephen
Rooms are starting to look a little tired and need refreshing. Breakfast is good. Afternoon coffee and cakes is an excellent idea.
Leisure Friends
10/10
Exceptional
28 Jun 2023
OTILIA
We had a rental car so parking was very important to us. We first went to the hotel, uploaded our luggage and then drove through the crazy streets of Genoa to find the parking garage. The location of the garage is just a few blocks away, but due to one-way streets it felt as if it was further. Nice, comfortable room. The staff was wonderful --they told us about an elevator (free) that we could take us to the top of a hill with great city views - it was lovely to see the sunset from there, THANK YOU.
Leisure Partner
8/10
Excellent
26 May 2023
James
Good location and easy walking distance to the palace and the water front.
Leisure
8/10
Excellent
28 Apr 2023
John

Great Location

The hotel staff is very friendly and accommodating. The room was clean and welcoming though a little small. The location is close to little shops and cafes.
Business
10/10
Exceptional
06 Jan 2023
Christopher
The front desk staff was excellent. Some of the best I've ever dealt with.
Leisure Self
10/10
Exceptional
13 Sep 2022
Renee
This hotel is top notch. The service, cleanliness and proximity to metro, train, buses, shopping and restaurants are so convenient. The room is very clean and bed comfy. the washroom is super clean. The breakfast is well worth the 8 euros.
But what stands out the most are the staff at the reception. So professional, helpful and polite. Nicole loves her job and is always happy to see you. They go beyond their call of duty to accomodate you. It feels very safe and secure to stay at this hotel and especially welcoming. I give it a hands up ⭐️⭐️⭐️⭐️⭐️
Leisure Family
10/10
Exceptional
12 Sep 2022
Leo
Fantastic hotel and so well located in relation to the old town. Service offered by the staff at the front desk was outstanding. Would highly recommend a stay here.
Partner
6/10
Pleasant
07 Sep 2022
ILIR
Nice hotel but needs updating!
Leisure Family
10/10
Exceptional
18 Aug 2022
Lydia
This hotel surpassed my expectations. The room was clean and spacious. It’s a great location for walking around Genoa. The staff was extremely friendly and helpful. There was a huge spread for breakfast, which we were able to add each day for only 5 euros. Would definitely stay here again without hesitation.
Leisure Family
10/10
Exceptional
09 Jul 2022
Teresa

Superba!

I love this hotel and the quality is consistent. The staff is friendly and helpful. The AC works well even in the heat wave. Quiet. Perfect.
Partner
8/10
Excellent
13 Jun 2022
Nigel
Great location, great staff, v enjoyable stay
Leisure Partner
8/10
Excellent
30 Apr 2022
Verified traveler

Small but great

My ”twin” (single) room was probably the smallest room I’ve ever had in a hotel. There was just enough space to move around, but not really for anything else. The bathroom was great, but shower required some gymnastics to get out without flooding the floor. Despite being advertised and mentioned in the room description, there was no coffee facility.
But the internet was lightning fast, the hot water was really hot and with good water pressure, the breakfast was amazing and the staff couldn’t be more helpful. The location is hard to beat too. If you don’t mind small rooms, this hotel is warmly recommended.
Business
10/10
Exceptional
22 Feb 2022
COLIN
Staff were exceptionally friendly, wry good representation of your hospitality. Thanks
Business_and_leisure Self
10/10
Exceptional
18 Dec 2021
Marc

If we to return to Genoa, this is where we'll stay

Our room was decently-sized with a comfortable bed and a good bathroom. Breakfast for 5 euros was a real bargain - fresh scrambled eggs and delicious pastries (among other things). The staff was terrific helping us deal with our panic when we found that our pre-flight Covid tests had to be redone at the last minute when the rules were changed. The location is good -- near shopping and restaurants with buses stopping in the piazza out front.
Partner
8/10
Excellent
06 Dec 2021
Reuben

Location 10/10

Highly rated overall except for the shower which was very small especially compared to the bathroom and old.
Business
8/10
Excellent
12 Oct 2021
Linda
Great location and good breakfast. Staff are lovely and extremely helpful.
Leisure Partner
8/10
Excellent
13 Sep 2021
Dietrich
Fantastic service, clean room, great location. Air conditioning left a little to be desired - hot sleeping. Otherwise a great experience!
Partner
8/10
Excellent
16 Aug 2021
Jeroen

Good for adults

Location very good, bed super and the best reception we had during our trip in Italy. However there is a stairs to enter the hotel, not handy with a buggy and the rooms are very dark. The breakfast was 30 minutes because of corona and 10 minutes before you had to leave, they already reminded you about it.
Friends_and_family Family
8/10
Excellent
22 Jul 2021
Kumoyo

Good location

Great location, staff were very friendly. Irene, who welcomed us, was very lively and very welcoming plus gave us all the info we needed to get around. The down side is there is only one lift which serves as both a service lift and a guest lift plus it can fit two people with luggage or three people without luggage. There was no on-site parking, however there was good offsite parking at a public car park and this was about 200 - 300 m walk away. The WiFi was a bit choppy at first but got better. Good experience overall, thanks to the great attitude of the staff including the cleaning lady and dining staff
Friends_and_family Family

Location & surroundings

Best Western Hotel Metropoli
Piazza Fontane Marose, Genova, Italy

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Best Western Hotel Metropoli

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