Portugal
, Lisbon 
Eric
The description on Expedia did not mention that the family rooms have shared washrooms. Not the hotel's fault, but still an irritant.
The staff was very friendly and helpful. For example, when we found out about the shared washrooms and showers and I could not cancel the stay, they helped me get a room with a washroom and shower on the same level for my girlfriend and daughter. Every time I stopped by reception, they were kind and helpful. The cleaners were also very friendly.
The hotel is about a 15-minute walk from the main tourist areas, so we only used Bolt/Uber a few times. For people travelling in a small group on a budget, it is a good option.
The location, however, was not the best. It is in an area mostly frequented by male immigrants. Our Sintra tour guide and our (female) Tuk Tuk driver both said, “You did not pick the best Lisbon district.” Nothing happened, but every night when we walked back to the hotel, many people stared at my 16-year-old daughter, which made me uncomfortable a few times. The area was also quite dirty. Once you walk past Martim-Moniz toward downtown, it becomes nicer and feels safer.
There were also large groups of loud people around the hotel at night, waking us up several times & th doors were hard to close, and since people had to use the shared washrooms, you could hear doors slamming all night. Between the outside noise from late-night crowds and the slamming doors, we did not sleep very well.
That said, we still had a great time overall
The staff was very friendly and helpful. For example, when we found out about the shared washrooms and showers and I could not cancel the stay, they helped me get a room with a washroom and shower on the same level for my girlfriend and daughter. Every time I stopped by reception, they were kind and helpful. The cleaners were also very friendly.
The hotel is about a 15-minute walk from the main tourist areas, so we only used Bolt/Uber a few times. For people travelling in a small group on a budget, it is a good option.
The location, however, was not the best. It is in an area mostly frequented by male immigrants. Our Sintra tour guide and our (female) Tuk Tuk driver both said, “You did not pick the best Lisbon district.” Nothing happened, but every night when we walked back to the hotel, many people stared at my 16-year-old daughter, which made me uncomfortable a few times. The area was also quite dirty. Once you walk past Martim-Moniz toward downtown, it becomes nicer and feels safer.
There were also large groups of loud people around the hotel at night, waking us up several times & th doors were hard to close, and since people had to use the shared washrooms, you could hear doors slamming all night. Between the outside noise from late-night crowds and the slamming doors, we did not sleep very well.
That said, we still had a great time overall
