Heavenly Inn

10/10

Exceptional

29 Jun 2026

Cristina

Excellent location within walking distance to shops and restaurants. The hotel is clean and having a kitchen was very helpful. Friendly and helpful staff. I would stay there again.

Family_with_children

8/10

Excellent

28 Jun 2026

Monica

As expected, not exactly as shown in photos. Property looks old. Room we received had a strong bad scent, which was not as strong after the first room service. Overall, the room is a good size. Kitchen does not have a stove, but does come with dishes and utensils. Property is walking distance to the casino area. At night, walking area lacks lighting but didnt see anything that caused us to be scared to walk.

Family_with_children

10/10

Exceptional

14 Jun 2026

Wendy

The hotel is affordable and clean with free parking.

Family_with_children

8/10

Excellent

13 Jun 2026

Katie

Bed was comfortable. Great location. Easy check in process. Floors could use a deep mop our feet were instantly black and the shower had zero water pressure/stream. You could barely rinse the soap off. There’s no way you could wash your hair.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Madhura

Ok rooms and basic cleanliness

Partner

10/10

Exceptional

04 Jun 2026

Catalina

Absolutely amazing!! Just what we needed!

Partner

10/10

Exceptional

21 May 2026

Nathan

For the price it was absolutely amazing

Friends

6/10

Pleasant

16 May 2026

Herman

Fireplace did not work, deposit was a lot, most of the light switches did not work.

Partner

8/10

Excellent

30 Apr 2026

D.

It was a decent stay for the price. We'd probably stay again another time.

Partner

10/10

Exceptional

08 Apr 2026

Cindi

Property was extremely clean and accommodating.

Partner

10/10

Exceptional

03 Apr 2026

MITZI

We loved the room as did our doggos laying by the fireplace. Only tough thing was the stairs as my husband & I are both disabled & we were in the 3rd floor Honeymoon Suite. Other than that, we definitely loved the place.

Partner

6/10

Pleasant

30 Mar 2026

Laura

The room & property were quaint and nearby heavenly village, within walking distance of stateline and casinos and shopping. The room could’ve been cleaner… the floors left our feet/socks very dirty. The bed was hard as a rock, so it’d be a good choice if you like a firm bed (we did not). The staff was great, very respectful and responsive. This property is dog friendly but, they do charge a cleaning fee for pets. The best part of this room was the jetted tub!! It was clean and worked well!

Partner

10/10

Exceptional

21 Mar 2026

Evan

Room was very well kept and cozy, while not many food accommodations there’s an amazing vending machine selling water and soda for only 1.25 and to be honest that’s better than anything food related. Only real ones be getting drinks. Front desk receptionist RJ was so helpful and just exactly who you would want to walk in on opening the door to check in for the first time. He will make sure you have what you need.

Partner

8/10

Excellent

12 Mar 2026

Woo

10 min walk to Gondola. Room was clean but interior show wear. AC/Heater was pretty noisy. I remember room photo showing stove/oven but there wasn't one in the room. Staff was friendly.

10/10

Exceptional

11 Mar 2026

Eric

The heavenly ski resort was of walking distance and close to restaurants and stores. It was such a nice room and very comfortable. I would definitely stay here again next time I visit.

Partner

10/10

Exceptional

06 Mar 2026

Sergei

I liked everything. Many thanks to the staff, especially RJ. We were quickly checked into a room by friendly and helpful staff.

Family_with_children

10/10

Exceptional

25 Feb 2026

Dan

Easy check-in, great room, very comfortable, quiet, well appointed. great value.

Partner

10/10

Exceptional

28 Jan 2026

Jami

Clean room, kitchenette, heater, great location

Friends_and_family Family

6/10

Pleasant

01 Jan 2026

Angelica

Great location, rooms are very old and need upgrade, walkable to all restaurants and shopping

Leisure Partner

6/10

Pleasant

26 Dec 2025

Julissa

The blanket on the bed is the thinnest I’ve ever seen so if you go in winter time like us bring your own blankets !

2/10

Poor

23 Dec 2025

danielle

The pictures show a new room with the jetted tub in a new bathroom and a gas fireplace. Not only was I alerted after I paid the non refundable rate that they don’t have 24 hour check in, but they don’t have the room pictured. I got a rather direct call stating they close at 10 so hurried to get there in a storm. Get my room, it’s an old run down room with a cheap fake fireplace that probably cost $200 and two bath tubs. The old one in the bathroom and a jetted one. Picture showed a new bathroom with tub inside the bathroom, sink inside bathroom. The sink was outside the bathroom. I called the front desk and asked if they had a room I booked with a gas fire place. He said “no. “. Just no. Sold me a run down old not at like the picture and on top, the TV didn’t work. It had 2 channels and the rest said could not connect.

8/10

Excellent

22 Nov 2025

Marina

Clean room

8/10

Excellent

22 Nov 2025

Marina

Pretty clean rooms

8/10

Excellent

22 Nov 2025

Marina

Clean room

Partner

10/10

Exceptional

14 Nov 2025

Rodrigo

The room was nice and clean. Staff was very nice.

Leisure Partner

8/10

Excellent

13 Nov 2025

Randi

Clean, comfortable.

4/10

Poor

11 Nov 2025

Anna

The property has potential to be a nice stay but there's so much negative. False advertising for one, they use photos of their sister site. It doesn't not have a firepit and seating area for example, the rooms look nothing like the photos. The cleaning lady was very rude. Instead of being grateful that we cleaned the room ourselves and only asked for coffee and creamer during our stay she was loud and gave me dirty looks when she passed by. We stayed in room 106 and there was constant sound from their storage room day and night. The room was cute even though it wasn't what was advertised but the beds were a killer. We both had severe back and shoulder pain from our beds.The phone didn't work, they didn't enforce their no smoking by the property rule- there's a weed dispensary down the street so people were smoking weed out in the open in their smoking spot right by our room constantly filling our room with foul smelling skunk odor. Also the property is listed as pet friendly.. we paid 156 in fees for two 5 lb Maltese for two nights but there was nothing pet friendly about it. Not even a designated place for them to tinkle. The one Pro was the kind gentleman that checked us in. He went above and beyond.

Leisure Pet

10/10

Exceptional

04 Nov 2025

Colin

No complaints. Clean snd smooth check in process

Leisure

2/10

Poor

01 Nov 2025

Joseph

Hotel was not the same as in the photos. We were pretty disappointed good service though

Leisure Partner

10/10

Exceptional

29 Oct 2025

Analeyda

Room was clean. Staff was friendly

Partner

10/10

Exceptional

10 Oct 2025

Efrain

Staff was great

Business

6/10

Pleasant

27 Sep 2025

Sonya

Ok

Business Self

10/10

Exceptional

21 Sep 2025

John

Good location

Nice and clean. Friendly staff.

Partner

6/10

Pleasant

17 Sep 2025

Donna

We liked the location to the main street. Price was ok..
We didnt like the small sink in the bathroom, no where to put our toiletries.
Nowhere to take our dog to go potty. Had to walk and try to find somewhere.

Leisure Partner

6/10

Pleasant

13 Sep 2025

Amber

Just Okay

The “kitchenette” has everything you need to cook stir fry…except a stovetop or hot plate. As a couple with severe allergies we try to book places that we can cook our own food so this was very disappointing, as most places with a kitchenettes have these. Bathroom toilet had a leak that left water all over the floor, and there was a used soap bar in the shower. Otherwise was very clean and bed was comfortable. Was ok for us as we were only here two nights.

Partner

10/10

Exceptional

08 Sep 2025

Yisselle

Loved the property very clean , staff was super nice. Everything was walking distance.

Family_with_children

10/10

Exceptional

21 Aug 2025

Nishanth

Nice place near beach

4/10

Poor

17 Aug 2025

Adam

Run down motel from the 60/70’s

Leisure Family

10/10

Exceptional

16 Aug 2025

Paula

Smaller hotel, but very nicely renovated

Leisure

10/10

Exceptional

10 Aug 2025

Baby Lyn

Perfect place for a weekend getaway.

The room is very good and clean , the property is very close to the Lakeside Beach and Restaurants, they also have a lot of parkings available.

Partner

2/10

Poor

01 Aug 2025

Verified traveler

I’m requesting a refund due to serious cleanliness and health concerns during my recent stay. The bathroom had an overwhelming mold smell, and while the in-room hot tub appeared clean, I unfortunately left with a UTI. The amount I paid was excessive given these issues.

Please get back to me as soon as possible regarding this matter.

Partner

6/10

Pleasant

24 Jul 2025

Colette

Location, location, location. Great for a quick night while snowboarding. Nothing fancy, but was clean and felt safe.

Leisure Family

10/10

Exceptional

24 Jul 2025

Chris

Great for a quick trip!

We stayed her 1 night as a family with our dog. Great location with walking distance to Heavenly Village. Room was clean, spacious and the kitchenette was a bonus. Would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Elizabeth

Huge room, very comfortable beds

Leisure Family

8/10

Excellent

18 Jul 2025

Carlos

Good for the price. It was also very clean the only thing I didn’t like was the room had a very bad smell do to the ac but that was my old problem. Everything else was good.

4/10

Poor

17 Jul 2025

charlene

I specifically chose this place for what appeared to be a nice, clean jacuzzi in-room. The tub jets were rusted and corroded so bad that Brien water leaked from them. I had to clean the tub myself and couldn’t stand the hair and gunk buildup stuck in the tub jets, and all surrounding hardware. Could use it after all. Holes all over room and very old tile with grout missing. I asked staff to switch rooms to find out no more were available. I asked staff why the photos don’t match what I got and he could not answer. The bed wasn’t clean. Dog hair when I pulled back sheets. Would never stay here again.

Leisure Partner

6/10

Pleasant

12 Jul 2025

Julie

Expedia messed up the dates so we didn’t stay

Leisure Family

6/10

Pleasant

10 Jul 2025

Valeria

The kitchenette was conveniente but had no stove. I dont think i would stay here, the bathroom was not that great SUPER small and the room was small too. For the price that we paid for the 2 nights i dont think it was that worth it. Windows are super old, towels were old looking and were dirty when we walked into our room.

Leisure Family_with_children

10/10

Exceptional

28 Jun 2025

Marisol

Love that it’s closed to park. Rooms are super cute and modern. Cleaning staff was super nice and sweet. Front desk was easy and nice.

10/10

Exceptional

20 Jun 2025

Joshua

Very quiet and easy to get to the heavenly center

10/10

Exceptional

12 Jun 2025

Marcus

Close to everything

8/10

Excellent

05 Jun 2025

Michael

I’ll give it a 10 for a hotel with a rating in the 7s. A 10 for the price also. Wasn’t sure until opened the room and was very happy. Immediately went back to office and booked a 2nd night. It was very clean. No carpet , a big plus and contributed to not having a bad or musty smell. Quiet all night and slept great. Walked to the restaurants and casinos both nights.

Leisure Partner

10/10

Exceptional

26 May 2025

Liliana

I would give this place all 5 stars but the shower stall is so small I kept hitting my knees, elbows and foot every time I used it to shower. The jacuzzi was not clean but after I cleaned it the experience was better. I would recommend this place for a one night stay but no longer than that due to the cleanliness and the size of the shower stall. Lastly, our fire alarm kept going off for no apparent reason why disturbed our sleep. This place has great parking and walkable distance from the beach.

Leisure Friends

10/10

Exceptional

11 May 2025

Mayra Vanessa

It's a nice little hotel. Looks like it was updated, modern.

Leisure Family_with_children

10/10

Exceptional

08 May 2025

Raul

Regurgitate

10/10

Exceptional

03 May 2025

janet

Love it .. all clean

Leisure Family

10/10

Exceptional

28 Apr 2025

Betsy

Accommodating staff, good location, nice rooms.

8/10

Excellent

05 Apr 2025

Jeremy

Frugal stay close to many amenities

This is a great budget friendly hotel that is walking distance to both Heavenly Village and the lake. My room was clean and nice sized. Small complex with easy parking. Pet fee seemed excessive, otherwise very happy with this stay for the price point!

Partner

10/10

Exceptional

28 Mar 2025

Teri

Satisfied

Great Stay ! It’s in a perfect area , there’s a lot of food options close by in heavenly village and your right by the beach !

Self

10/10

Exceptional

06 Mar 2025

Viviana

The Heavenly Inn and Secret Inn have unbelievable staff. They are quick to assist and very kind. Rooms have great layouts and extremely clean. I will always return.

Business_and_leisure Partner

8/10

Excellent

05 Mar 2025

Breck

Great Value

Great value, def was comfy and I liked the kitchenette. Shower was dated but overall was happy with the stay and would stay here again

Self

10/10

Exceptional

14 Feb 2025

Verified traveler

Overall great stay. Price to quiality ratio 10/10

Room is big. Very clean, warm and cozy. Great location.

Business

6/10

Pleasant

01 Feb 2025

Verified traveler

Great location but no stove in kitchenette

Room was clean and comfortable. The staff were friendly. Location is great and close to everything.
The room listing mentioned kitchenette but there was no stove to cook food which I felt as false advertisement. Be careful to confirm that stove is available before booking.
Otherwise everything was good.

Friends_and_family Family

8/10

Excellent

20 Jan 2025

Wayne

I cannot access a receipt! Front desk told me Hotels.com would email it, you did not. Please help, I need reimbursement!

Friends_and_family Family

6/10

Pleasant

19 Jan 2025

Farshid

Bad smell

Room smelled bad

Self

2/10

Poor

11 Jan 2025

Sophia

Not a good experience

Wouldn’t recommend this hotel as the bathroom shower has mold in several areas. Heater has an old smell when it went on. I requested a refund for one night as we cut our stay short and when I checked out I was told yes my refund got approved, called the hotel 2 times and emailed them 3 times to inquire about the refund never heard back. Bad customer service.

Friends_and_family Family

2/10

Poor

13 Dec 2024

Tudor

In a nutshell, this place is dirty, uncared for. The sheets had stains and there was a bad odor in the room. Didn t seem they washed/changed the beddings after each guest. Couldn't stay, had to leave and book somewhere else.

Leisure Self

8/10

Excellent

11 Dec 2024

Verified traveler

I would stay here again

Nice, comfortable and affordable. Room was clean. Very limited TV stations, missed the big game.

Partner

10/10

Exceptional

09 Dec 2024

Angelica

Good for a night

Leisure Partner

2/10

Poor

29 Nov 2024

edward

masking tape all over the walls the fire place didn’t work as advertised

Business_and_leisure Family

4/10

Poor

20 Nov 2024

Nancy

The sheets were dirty sheets had stains all over it

Leisure Family

8/10

Excellent

10 Nov 2024

cari

Cute little place to stay

Needs to be updated but overall a cute little place to stay.

Friends_and_family Friends

8/10

Excellent

04 Nov 2024

Anjali

Convenient stay

Leisure Family

8/10

Excellent

07 Oct 2024

Jen

Bed was very uncomfortable for a honeymoon suite. Parking very limited

Leisure Partner

6/10

Pleasant

05 Oct 2024

Caralee

Nice enough. Clean. But photos didnt look like the ones advertised online. Missing the blender and toaster oven. The water starts out orange. Probably old pipes.

Business_and_leisure Family_with_children

2/10

Poor

26 Sep 2024

Michele

If you’re looking for sleep don’t stay here!!

The worst hotel Ive ever stayed in! And I’ve stayed in some doozies…. Upstairs neighbors rolled in around 1am according to security cameras (quiet hours are from 10-8!) at which point they clomped up the stairs High, then continued their party in room slamming doors being as loud as you please. It all finally ended after 4 am despite my call to the office number they give you on your check in paper at 2:40am, which according to the insanely rude guy working the desk isn’t even the right number your supposed to know there’s one posted downstairs along with a bell to ring! Nowhere does it say that on your paperwork nor do they inform you! If your looking for sleep don’t stay here they couldn’t give a care about the supposed quiet times and less about enforcing them!!! Rude staff said he would call me back and did he NOPE! No resolution horrible service horrible hotel do not recommended.

Partner

6/10

Pleasant

20 Sep 2024

Ankur

Quality ok. Surrounding good. Limited parking

2/10

Poor

16 Sep 2024

Paola

This place was extremely dirty—yellow pillows, hair everywhere in the bed, sink, and shower. Even the microwave was very dirty; I wanted to warm my food but had to eat it cold. They charged 100 dollars per pet as a cleaning fee, but it doesn't seem like they invest that much in cleaning. Next time, I will invest more in a good hotel and at least be comfortable on my vacation.

Partner

6/10

Pleasant

14 Sep 2024

Carol

Property having lots of construction. When crew left an alarm kept going off. Went to tell desk and she didn’t seem inclined to fix. Finally told her we wouldn’t stay if it continued. She finally handled. We were under mandatory evacuation due to wild fire and her attitude just was awful.

Pet

8/10

Excellent

13 Sep 2024

Verified traveler

Anniversary stay

The only "issue" we had was the shower, the water pressure was pretty much non existent.

Partner

10/10

Exceptional

25 Aug 2024

ivana

LOVED IT. Will definitely stay again whenever I go back I will book this same one !

2/10

Poor

24 Aug 2024

Rose

This was a last minute book, my error. This property is just old. The staff was nice. The beds are terrible. The blankets are not great. The blow dryer was lacking.
Parking was great and safe.

8/10

Excellent

23 Aug 2024

anh tuan

there is a kitchenette but no pots or pans. can only microwave.

Leisure Family

10/10

Exceptional

15 Aug 2024

Samantha

Quiet and easy walk to shopping and dining options. Older hotel but has been remodeled nicely with a small kitchenette.

4/10

Poor

03 Aug 2024

nancy

Stayed only 1 night at this property. Very small room, loud, uncomfortable bed. No wine glasses, no complimentary morning coffee, rude office staff. Nearby beach charges $30 to use it. Surprise charge of $70 for my 2 small dogs to stay. No I would not stay again. Should have went with the other choices I looked at.

Leisure Partner

6/10

Pleasant

01 Aug 2024

Mikayel

No pool or hot tube.

6/10

Pleasant

31 Jul 2024

Arturo

Couples getaway

The bed was very uncomfortable. I woke up with a sore back, otherwise it was good for the price.

Partner

8/10

Excellent

27 Jul 2024

Verified traveler

Other than not us providing enough advance notice of us having a dog and being roomed upstairs, the stay was comfortable. I did not agree with the amount I had to pay for one night when there is no breakfast

Partner

8/10

Excellent

22 Jul 2024

Xiaoting

The AC makes too much noise.

Leisure Pet

2/10

Poor

20 Jul 2024

Jason

Low expectations and still disappointed.

Hotel charged for us to check in early. The room we were given was an ADA room and I was told it was because we had a dog. The room had a restaurant kitchen mat as the entry floor mat. The desk and wardrobe was made of cheap pressed wood, the two chairs available were metal patio furniture. The bed had no electrical outlets next to it so charging phones, computers etc had to be done on the other side of the room. The “kitchenette” was awful as you can see by the photos. The Lobby was locked and if you needed service you had to call the motel, use the phone tree to get through then they would walk over from “Secrets” the hotel next door. Reception was unfriendly and cold. Even though we paid for the early check in, I felt I was annoying him by asking to check in early, also I could only pay in cash, yet every other transaction was with a card. The bed was passable but not comfortable. We checked out at 4:50am due to the overall condition of the room and bed.

Friends_and_family Family

2/10

Poor

20 Jul 2024

Jason

Low expectations and still disappointed.

Hotel charged for us to check in early. The room we were given was an ADA room and I was told it was because we had a dog. The room had a restaurant kitchen mat as the entry floor mat. The desk and wardrobe was made of cheap pressed wood, the two chairs available were metal patio furniture. The bed had no electrical outlets next to it so charging phones, computers etc had to be done on the other side of the room. The “kitchenette” was awful as you can see by the photos. The Lobby was locked and if you needed service you had to call the motel, use the phone tree to get through then they would walk over from “Secrets” the hotel next door. Reception was unfriendly and cold. Even though we paid for the early check in, I felt I was annoying him by asking to check in early, also I could only pay in cash, yet every other transaction was with a card. The bed was passable but not comfortable. We checked out at 4:50am due to the overall condition of the room and bed.

Friends_and_family Family

2/10

Poor

20 Jul 2024

Jason

Low expectations and still disappointed.

Hotel charged $39.80 for us to check in early. The room we were given was an ADA room and I was told it was because we had a dog. The room had a restaurant kitchen mat as the entry floor mat. The desk and wardrobe was made of cheap pressed wood, the two chairs available were metal patio furniture. The bed had no electrical outlets next to it so changing phones, computers etc had to done on the other side of the room. The “kitchenette” was awful as you can see by the photos. The Lobby was locked and if you needed service you had to call the motel, use the phone tree to get through then they would walk over from “Secrets” the hotel next door. Reception was unfriendly and cold. Even though we paid the $39.80 for the early check in, I felt I was annoying him by asking to check in early, also I could only pay in cash, yet every other transaction was with a card. The bed was passable but not comfortable. We checked out at 4:50am due to the overall condition of the room and bed.

Friends_and_family Family

6/10

Pleasant

19 Jul 2024

Karthikeyan

Not enough parking space.
Had water clog

10/10

Exceptional

19 Jul 2024

Shannon

Comfortable bed and convenient to good restaurants.

Leisure Self

10/10

Exceptional

18 Jul 2024

Joanna

Our room was large with laminate flooring. Bathroom was clean & the bed comfy. I assume the flooring was due to dogs being allowed so easy cleaning. The same company has next door Secrets does not allow dogs and is more "couples orientated", whatever that means! Would stay again.

Leisure Partner

2/10

Poor

06 Jul 2024

John

Tried to cancel the room took forever to get it only to find out its non refundable then got call later from hotel saying they didnt get notice so i got taken for four hundred dollars i will not be using you guys again!!!!!

8/10

Excellent

04 Jul 2024

ADELA

Upgraded flooring and kitchenette. Bathrooms need to be remodeled/updated for 5 stars.

Leisure Family_with_children

8/10

Excellent

25 Jun 2024

Jodi

Such a cute place. Comfortable beds, nice to have kitchen.

Friends_and_family Family