Name: Bally's Lake Tahoe
Address: 55 Highway 50 Lake Tahoe, Stateline, 89449, US

Bally's Lake Tahoe

Lake Tahoe - NV · United States

55 Highway 50 Lake TahoeView location

100 reviews shown

8/10

Excellent

23 Jul 2026

Nick

Room was clean, but most of the establishment smelled like cigarette smoke. Easy parking.

8/10

Excellent

22 Jul 2026

Malessa

Great location. Rights off main strip. Nearby restaurants and shopping. Large rooms. Beautiful views.

8/10

Excellent

22 Jul 2026

Sarah

The front desk staff provided exceptional service, demonstrating both friendliness and professionalism. We encountered a fortunate opportunity to secure assistance with our luggage from the sole bellman during our departure, as we happened to cross paths in the hallway. Unfortunately, the bell service was unavailable upon our arrival, and we were unable to utilize a trolley on our own, which presented a health challenge. There was considerable distance between registration and the elevators and our room.

The room itself was clean and comfortable. We recommend implementing a directory of hotel direct dial numbers, as we experienced an extended hold time without resolution when attempting to contact the hotel.

It appears the establishment may be operating with a limited staff, rather than a lack of training or dedication.

8/10

Excellent

22 Jul 2026

Edward

Overall Ballys is not a bad place to stay for the price. Overall there were little details which cause it only be rated 4 out of 5. The carpet is old and worn, walls need paint, some fixtures damaged. The bed springs a little worn. Even saying this I would stay again as the price was fair for a place to sleep.

2/10

Poor

21 Jul 2026

William

none

6/10

Pleasant

21 Jul 2026

Jeannette

The room was clean and spacious. The hotel itself was dark lacked atmosphere. Limited restaurants and bars.

Family

10/10

Exceptional

21 Jul 2026

mandip

Room was as expected. Parking is easy, parking lot is a little dark for my security. Staff was kind. No major complaints

Self

2/10

Poor

21 Jul 2026

Fiasili

Terrible stay, asked for non smoking room but it reeked of marijuana reported noise complaint at 2am nothing was done

Partner

2/10

Poor

21 Jul 2026

Arijit

The hotel is understaffed and not equipped to handle large groups. They had messaged up the checkin process and had locked out of the guests in my group. Wouldn't recommend staying

Family_with_children

4/10

Poor

20 Jul 2026

AnaLaura

The room we got, the outlet from the bathroom was not working. I called to have them come check/fix it. Two technicians were in my room for about an hour and was not able to fix it. It was such an inconvenience because me and my daughter were not able to blow dry nor curl our hair in the bathroom. Not to mention the time wasted for them being in the room.

Family_with_children

10/10

Exceptional

20 Jul 2026

Jason

Great location, clean casino and spacious room with a view.

Partner

10/10

Exceptional

19 Jul 2026

claudia

Amazing pool and hot tub

Partner

8/10

Excellent

18 Jul 2026

andreas

Nice lodge, gracious hosts.

10/10

Exceptional

18 Jul 2026

kimberly

Everything was great including the location

Family

10/10

Exceptional

17 Jul 2026

Eric

Super easy check-in.

Friends

10/10

Exceptional

17 Jul 2026

Isaac

Clean comfy rooms and the location worked well for me

Business

10/10

Exceptional

17 Jul 2026

Cindy

Bally's was great! It was close to the golf course, we were there for an event. The rooms are great. The only thing is that the carpet is held together with duct tape in the hallways.

Friends

6/10

Pleasant

17 Jul 2026

Tiffany

The mattress was horrible. The Starbucks was slow..the cashier went missing for 20 minutes. The other person working couldn't fill orders with out her.

Partner

4/10

Poor

17 Jul 2026

David

Our stay here started off bad from the beginning. The front desk associate was not friendly and obviously in a hurry to get off work for the day. When assigned a room, I asked if we could change to a higher floor even if it would be at a higher rate. She abruptly told me the hotel was full, which we could tell it wasn't, and even confirmed that after checking with another attendant later that evening. We would have changed rooms then, but my family didn't want to deal with the hassle since we already unpacked. The room we had was nice, except for the view from our window was nothing but the ugly roof of a lower portion of the hotel in the back of the building. The staff everywhere, including the Starbucks, seemed to be annoyed that they were there and couldn't care less about helping the guests. Once we left the hotel to check out the sights and shops of the town off of the main street, it was refreshing to come across shop attendants and wait staff that were actually friendly and helpful which confirmed it wasn't South Lake Tahoe that was the problem, it was the hotel. The only positive things about Bally's was the indoor pool/spa as well as the staff there, and the huge shower in our hotel room. Other than that, there is no reason to stay here again, which we won't.

Family_with_children

10/10

Exceptional

16 Jul 2026

DAVID

Only thing needed is better pillows and more of them.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Eugene

nice place

10/10

Exceptional

16 Jul 2026

kelly

Great location. Bed very comfortable and hotel was very clean.. don’t always see that at casinos. Bravo Bally !!

Partner

10/10

Exceptional

16 Jul 2026

Gary

The room was immaculate and had a great view of what ended up being one of the best sunsets my wife and I shared over the lake (right before thunderstorms). The casino floor was just the right size, and we were treated so well at Ciera Steakhouse!

Partner

8/10

Excellent

15 Jul 2026

Xiaojing

还可以

Family_with_children

6/10

Pleasant

15 Jul 2026

karen

Staff was great. Security was awesome

Having a Cafe closing not bring open later than than 10 is not good customer service.

Also the Starbucks closing so early?

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

pam

The room was cle and really nice. Could not take shower, scalding hot water and couldn't get anyone to answer phone about fixing it, was not able to clean up after 10 hour car ride there. Hurt my neck trying to get away from hot water. Talked to them at check out and they didn't offer to do anything or compensate even the parking or hotel fee. So I didn't get to even gamble I was in soo much pain. Was very unhappy.

Friends_and_family Family

4/10

Poor

15 Jul 2026

Ron

It was near golf course and restaurants.

Family

2/10

Poor

14 Jul 2026

Eve

Their pool needs to stay open til 10pm. Staff is not too helpful.

6/10

Pleasant

14 Jul 2026

Chantin

Honestly after a new owner It looks run down I was hoping to expect new carpets and my room stinks

Partner

2/10

Poor

14 Jul 2026

Brittany

It was a beautiful hotel, but the housekeeping needs to keep the rooms cleaner

Friends_and_family Friends

6/10

Pleasant

14 Jul 2026

Marc

Rooms need some TLC. The staff was very nice and the food was good however.

Partner

2/10

Poor

13 Jul 2026

Linh

So bad

Family_with_children

6/10

Pleasant

13 Jul 2026

Sherrie

When we arrived it was about 11:00 and I asked if we could check in early. The person at the front desk said we could check in early at 1:30 and for a $25 fee, could get into our room. We chose not to do so. When we finally checked in and got settled in the room, we noticed that there were large wads of chewing gum and some other disgusting looking things on the ceiling over the bed. We went back to the desk with pictures, and they moved us to another room where the television didn’t work and we were front row to some type of alarm near the elevators that went off all night long. They said someone would come to check it…but it was still going off when we left. The ice maker on the floor also didn’t work.

Family

6/10

Pleasant

13 Jul 2026

TAMMY

We had to wait 1 1/2 hrs for room past the normal check in time. The staff helping check in was not friendly. The guy in front of me slipped the manager a bill for room same price but bigger and higher up. There was a staff shortage everywhere and the bell hop was only one person and when we went to dinner at hotel, there was only one waitress for the whole area.

Partner

6/10

Pleasant

13 Jul 2026

Vilma

I was very disappointed with this hotel, from checking in long line and only 1 person working , was extremely surprised when got to room and could smell cigarette smoke, didn't feel clean, beds had 2 small pillows, called twice requesting more pillows and towels and even went to front office and never got them. Overall not a place I would stay at again nor would I recommend, for the price they charge i expected a 5 start hotel not an average 3.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Toleen

Hotel room was damaged looked like a run down party room. I’ll never stay there again

Family_with_children

8/10

Excellent

12 Jul 2026

James

The hotel is very overpriced for what it is. It’s a big weekend though

Partner

6/10

Pleasant

11 Jul 2026

Juan

Pool closed

Family_with_children

10/10

Exceptional

11 Jul 2026

LaCasha

I’m

Partner

8/10

Excellent

11 Jul 2026

Rick

Hair dryer malfunction and had to be replaced. Bottled water was not provided and had to request. Otherwise enjoyed staff and overall stay.

Family

2/10

Poor

10 Jul 2026

Erika

Staff was very rude from check in to bar to the pool staff to restaurants employee. They have no customer service what so ever!!!! Hotel was nice but employees need better training.

Family_with_children

10/10

Exceptional

10 Jul 2026

John

I do not wish to add a written review at this time.

Partner

6/10

Pleasant

08 Jul 2026

Bert

Not staying there again. It needs a lot of updating

Friends_and_family Friends

10/10

Exceptional

08 Jul 2026

Balaji

Location

10/10

Exceptional

08 Jul 2026

Jaime

All is good, but the elevator is too noisy, I ear all night

Family_with_children

10/10

Exceptional

08 Jul 2026

Fernando

Muy bueno el hotel

6/10

Pleasant

07 Jul 2026

Valerie

What staff they had were very helpful but they are very understaffed. When checking in we had to wait quite a while for a bellman because they only had one on a holiday weekend. Hot water faucet was broken in the room we had to make three calls before it was fixed more than 24 hours into our stay. The pool area was nice indoors but the outdoor patio had piles of old carpet and construction debris. There's no security guarding the rooms or system in the elevator. Anyone can move about the hotel without having a room. The room was spacious and had a nice view partial view of the lake even though it was their classic room. Room rate was good for a holiday weekend compared to other hotels. We were next to the electrical room which we could hear a low hum of elevator going up and down all night. I'm thinking of booking direct next time because I've had several instances booking through third parties that they get the worst room locations because they're making less on your booking

Partner

10/10

Exceptional

07 Jul 2026

Pete

My family enjoyed the pool my kids didn’t want to leave

6/10

Pleasant

07 Jul 2026

Encarnacion

No room service, no microwave, room too small, no free breakfast,. Don't like the $25 a day parking fee.. Just not worth the long trip. Won't book thru expedia again!!

Family

8/10

Excellent

06 Jul 2026

Lizzeth

We have stayed at this property twice now. It’s convenient for us as we like to walk to the South Lake Tahoe town and also easy access coming from Kingsbury road. The rooms are spacious and everything we bring such as coolers, beach chairs, umbrella, luggage etc fits in the room.

Family

10/10

Exceptional

05 Jul 2026

Deirdre

Out dated to be honest
Musty

Partner

4/10

Poor

05 Jul 2026

Michelle

Paid hundreds of dollars to stay 1 night and house keeping is banging on the door at 830 in the morning….. why? Very rude

Partner

4/10

Poor

05 Jul 2026

linda

The property is is outdated, the ac is a swamp coolers. The night before our checkout our toilet gets clogged, service tech came out said he needs a snake to unclog the toilet, mind you this is all going on at 3am in the morning. Then comes back and tries to unclog it. He was unsuccessful. So when we needed to use the toilet we had to go down to the lobby and use their facilities. The front desk was non existent. I had called twice to get fresh towels, no one ever came by to drop them off. Just poor customer service overall and very outdated. I would not stay there again.

Partner

4/10

Poor

05 Jul 2026

Lori

Hotel was outdated and grounds were unkept. The worst part was that my legal to drive 16 year old wasn’t allowed to use the pool without an adult there the entire time. Coffee maker didn’t work either. Way overpriced and underwhelming.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Cecilia

Esta bien y es cómodo, algún personal tiene como mal caracte pero de hay en mas estuvo bien 👍

Partner

6/10

Pleasant

05 Jul 2026

Sophorn

Room was outdated and smelled

Family_with_children

6/10

Pleasant

05 Jul 2026

Katie

Outdated. Very few options for dining.

Family_with_children

8/10

Excellent

03 Jul 2026

IZABELA

We had a room: Premier 2 Queens.
The windows were dirty.
The bathroom walls were scratched.

Family_with_children

10/10

Exceptional

03 Jul 2026

Saul

Love the stay and the view from the room.

Friends

8/10

Excellent

03 Jul 2026

Margarita

overall, the room is comparable and clean

6/10

Pleasant

03 Jul 2026

Pamela

I feel like the advertising was misleading. The pictures are not true to what you actually are getting. We were very disappointed that we had to pay to upgrade to get one of the rooms that we thought we were getting when we initially booked.

Family

2/10

Poor

02 Jul 2026

Stephanie

Worst hotel experience I have ever had. Bathroom ceiling was falling in, spa had mold on the washcloths for your face, bathrooms was disgusting, hotel staff was all new and not helpful, told I didn't check in on night one when I did and was in the hotel the whole day, then checked me in under a another persons name, overcharged fee, 3 plus calls and still only a partial refund for stay. I've stayed in so many hotels and never experienced anything like this.

Friends_and_family Friends

4/10

Poor

01 Jul 2026

Jeremy

The rooms are very spacious and the shower was a huge walk in. However, the room didn't seem exceptionally clean and it was impossible to get anyone on the phone if you needed something. The first night, after 3 tries, I got someone on the phone. I asked for 2 pillows and an extra hand towel. She said of course, but they were never delivered. That was the last time I was able to get somebody on the phone during my entire stay, including 1 day where I called the number that they had posted to request maid service. I had to track a room service employee down myself for pillows, bags for my garbage, and at one point I had to raid one of their carts for a hand towel and a roll of TP when I couldn't find the employee that the cart belonged to. Ironically, on my last morning there, they knocked on my door before ten o'clock to see if I had checked out already so that they could clean my room. It was during the week and they could have been short staffed, but I've never had an experience at a hotel where I couldn't get a hold of anyone at all. In contrast, the pool and hot tub were great, and the customer service at the counter there was fantastic.

Family

10/10

Exceptional

01 Jul 2026

TREVOR

Love the in door pool and hot tub!

8/10

Excellent

01 Jul 2026

Andrea

Room was clean and air was good

Partner

8/10

Excellent

30 Jun 2026

joseph

Good price # basic room . Food was ok

Partner

2/10

Poor

30 Jun 2026

Robert

Was not customer friendly

Self

8/10

Excellent

30 Jun 2026

Robert

Clean rooms, excellent walk in shower, large bathroom. Pillows need an upgrade. Great location. Enjoyed dining, good menu & reasonable prices.

Partner

8/10

Excellent

30 Jun 2026

Brian

Older property but room was clean. Elevators in the morning were always full making it hard to get out. All in all stay was nice.

4/10

Poor

29 Jun 2026

Franklin

El parqueadero carísimo

Partner

10/10

Exceptional

29 Jun 2026

Karina

Had a great experience at Bally’s Lake Tahoe! The rooms were clean and comfortable, the staff was friendly, and the casino had a fun atmosphere with a good variety of games. The location is hard to beat—everything is within walking distance, including the lake, restaurants, and Heavenly. Overall, it was a great stay, and I’ll definitely be back!I’m

Family_with_children

6/10

Pleasant

29 Jun 2026

Jozefin

Sheet cover was dirty

Family

4/10

Poor

28 Jun 2026

Prateek

Not that great. AC kept making noise and in the other room it completely stopped working. Bed was super uncomfortable as well.

Family

8/10

Excellent

28 Jun 2026

Christopher

Nothing unique but room service was helpful. Pool was out of order for first two days and lifeguards short one day which created a line to get into pool. Understandable but disappointed. Room was basic classic 2 double queen beds, coffee maker and one chair which didn't roll. No couch to sit on either. But the room was decent. We would have liked more seating and guess we didn't do enough homework for that. Fridge was okay and only slightly cool. Towels are kind of small but exchanging for new towels wasn't a problem.

Family_with_children

10/10

Exceptional

28 Jun 2026

Michael

We love the pool and spa and while some of the rooms can be dated, they are always clean and comfortable.

Friends

6/10

Pleasant

28 Jun 2026

Sebastian L

Parking was difficult. Needed support at gate each time entering and exiting. Bedroom description not accurate. Doubles… no king.

6/10

Pleasant

28 Jun 2026

walter

WiFi didn’t work. Very slow check in

6/10

Pleasant

28 Jun 2026

Ser

The room was nice, spacious and clean. We didn’t get hotel service the second day which was disappointing.

Friends_and_family Family

2/10

Poor

27 Jun 2026

Gisela

Terrible front desk experience. I was overcharged and I didn’t get my money refunded ands it’s been two weeks.

Family

4/10

Poor

27 Jun 2026

Michael

Older property and it smelled like it. Only one restaurant on property. Close to Tahoe Blue arena but otherwise couldn’t recommend.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Robert

When we checked in, the front desk staff was very friendly, and I appreciated the warm welcome. Unfortunately, both of the rooms we were given appeared to be only average in terms of cleanliness and upkeep. Some of the walls were dirty, the carpet didn’t appear to have been vacuumed thoroughly, and the rooms had a noticeable musty smell.

The hotel pool was also closed for several of the days we were there. Once it reopened, the staff’s responses to guest inquiries about it seemed somewhat limited in helpfulness. We were excited to finally use the pool, but it appeared to have a high level of chemicals, which caused noticeable skin irritation for my daughter.

The biggest advantage of this hotel was its convenient location, as it was very close to the venue we needed to visit. However, based on our overall experience, I would likely consider alternative accommodations on a future trip.

Family_with_children

10/10

Exceptional

27 Jun 2026

James

Everything was good

Family_with_children

4/10

Poor

27 Jun 2026

Aayush

Our room was never cleaned during our stay, I called the front desk multiple times but no one answered so I went there myself and they said they would send the housekeeper but never came. Just stay at Caesar’s or Harrah’s and thank me later.

Friends_and_family Family

4/10

Poor

26 Jun 2026

Tara

Sorry but just not a fan. Front desk was not friendly. Hotel is outdated and not well kept. Room had sticky things all over the wall from what appears to be someone hanging something prior to us. Don’t do it, stay somewhere else

8/10

Excellent

26 Jun 2026

Roger

The sliding bathroom door kept opening on its own with no way to lock it.
Not much option to play table cards at night time. Had to go to other casino.

Family_with_children

8/10

Excellent

26 Jun 2026

Edmund

Large hotel room with basic amenities.

Friends

10/10

Exceptional

25 Jun 2026

Evy

We booked the hotel because of the indoor pool. We traveled with our little ones and the weather can be unpredictable. The kids enjoyed the indoor pool so much. I love how the hotel is within walking distance to a lot of restaurants and shops. Also, it’s just minutes away from Lake Tahoe Harbor Beach and Nevada Beach. We will definitely stay here again the next time we’re in Tahoe.

Family_with_children

4/10

Poor

25 Jun 2026

Jason

The room was moderately clean. Lots of dust and spider webs on the windows. And the tv didn’t work.

Family_with_children

2/10

Poor

25 Jun 2026

Meaghan

The worst hotel that I have ever stayed at

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Enrique

Very nice

6/10

Pleasant

25 Jun 2026

Regina

They seem to be having staffing issues at this location. I was here for a kids dance competition at the event centerand they either didn’t plan to accommodate this number of people or didn’t have the resources, but some stuff was frustrating. In no particular order:

1. The pool. There was only one lifeguard on duty, so the capacity was 35 kids. My daughters and I had to wait in line for 40+ minutes to get into the pool, and by the time we did, the pool closed shortly after. The number of disappointed kids walking up to the pool only to be told they can’t go in was hard to watch. I get they need to be safe, but plan better and get a second lifeguard.

2. The Starbucks. Same issue as the pool, inadequate staffing. I passed it every time I came and went, tried waiting in line a few times, and ended up leaving the line and going to the Starbucks at Target in Heavenly.

3. You had to request room service between 8 and 3 everyday. This surprised me. I’ve never stayed anywhere my room wasn’t cleaned unless I indicated not to.

I overheard several people complaining in the elevators and walking around the whole time I was there. It wasn’t the worst, but I won’t book again.

Family_with_children

8/10

Excellent

25 Jun 2026

Ron

Only stayed one night but overall was nice

Family

8/10

Excellent

25 Jun 2026

Mary

Good stay. Not happy with parking fee of $20. Other Tahoe casinos offer free parking with overnight stay

4/10

Poor

25 Jun 2026

jose

The room #1510 at Ballys was terrible. There was mold and cracks on the ceiling near the vent. We ran out of toilet and tissue paper. there was no extra paper in the room. The poo was closed and the gym didn't open until 8am. Just a worn down place. and yes they do charge a resort fee for what I don't know!.

Partner

2/10

Poor

24 Jun 2026

Timothy

Property wasn’t clean , Air condition in room wasn’t working , everyone we go to help desk no one was available to help . Swimming pool was closed .
We won’t stay there in the future .

Partner

10/10

Exceptional

24 Jun 2026

jeffrey

Everything in the hotel was nice. The only thing was having a little trouble finding the elevators going in from the back entrance since there was no signage, but it’s easy to get around. Staff was friendly and very helpful. We’ll be staying here in my next visit to Lake Tahoe.

Family_with_children

10/10

Exceptional

24 Jun 2026

Samantha

Not too shabby.

Family_with_children

10/10

Exceptional

24 Jun 2026

Samantha

Old but clean, staff was very helpful & friendly, no complaints.

Family_with_children

8/10

Excellent

23 Jun 2026

Jacob

goog place to stay nice view

4/10

Poor

23 Jun 2026

James

I booked this room specifically because it has 4 hot tubs and a pool. I had 2 major spinal surgeries 3 months ago and I also deal with having a severe MS flare up. All I wanted for 2 days was to sit in a hot tub. I check in and immediately see a sign saying these services were not available. I was NOT happy but I bit my tongue. I never would’ve booked this room in 1st place. If an amenity is not available it should be disclosed or at least offer refund. I was offered to lose my money all together. Strike 1. Next we decide we are going to gamble, we are at a casino and we could NOT get help getting playing money. We ate dinner at Ciera, they would not let me use rewards card, they insisted using their own. I was literally talked out of gambling lol. Strike 2. Check out date: I go down to get a cart from 10th floor, they have my credit card already and now he wants my ID to use a luggage cart. Mind you, recent surgeries and MS and now I have to make an extra trip from garage back down and back to garage so I can get my ID. When I return the cart, I also return my room keys. He didn’t say a single word to me the entire time, nothing. No thank you, no have a good day. What?!? Just wow, I still spent quite a bit of money over the two days sitting in my room. Room service, dinners, lunch, breakfast all at the hotel and I definitely didn’t feel appreciated

Partner