Name: Big Pines Mountain House
Address: 4083 Cedar Ave, South Lake Tahoe, 96150, US

4/10

Poor

18 Jul 2026

Ken

The staff at the front desk was helpful and polite. That was the only positive ! The room and the grounds were flithy. Trash cans overflowing, trash on the gorund even after the room cleaner cleaned the room next to it. The furniture was very worn and old. Shower looked like it hadn't been cleaned. Still had a bar of used soap in it. Water flow was not good enough for my GF to wash her hair. Paid over 300 dollars on a busy weekend. This place is for a bunch of kids who could care less about cleaniness. If I was the kind of person to ask for a refund I would. Don't go there unless you are ok with old dirty rooms.

Partner

6/10

Pleasant

18 Jul 2026

Jared

This hotel is what it is. Depending on what you're looking for it might be great. It is old and dated. The newest thing is the paint. The room we got had old carpet, old bed, the bathroom was quite a site. Old vanity, old wall paper, old shower, floor tile spread wide apart with dirt and who knows what else in between. We stayed one night and didn't use the shower. I would have been afraid too. The toilet nook was so narrow my knees rubbed against the wall on both sides. I couldn't help but think how many other knees had rubbed the same spot. The bathroom was straight out of the 70s. With how much we paid over $300 for the night, I figure the property has some pretty good cash flow but obviously a stingy owner pocketing all the profits rather than reinvesting some of it back into the rooms and property. I wouldn't walk on the carpet bare foot. We arrived about an hour before official check in time which we do fairly often. Most times the hotel can accomodate a slightly early check in. This place the office was locked and had a phone number to call so I called it. Without even checking my name or room number the employee told me my room wasn't ready yet. There's no way they could have known that my exact room wasn't ready, they were just too lazy to ask my name and reservation to check. The woman working the desk the next morning was very friendly. The location is very close to Harveys and Harrahs and the main strip.

Friends_and_family Family

2/10

Poor

17 Jul 2026

Haley

The pictures and descriptions were not at all what the property looked like when we arrived unfortunately. I was really disappointed overall.

Partner

10/10

Exceptional

17 Jul 2026

Maria A.

Clean room

10/10

Exceptional

16 Jul 2026

Timothy

Go here all the time! Love it! The manager is the best! A great place to escape from where I’m at now so when I come here I know they’re going to treat me nice as soon as they see the name pop up. Thank you! Recommend them then any of the other hotel/motels in that area :)

Partner

6/10

Pleasant

16 Jul 2026

Anna

Our stay was better than expected. We had a king with kitchenette. Room smelled clean, & smoke free upon arrival, AC and fridge worked great. Tv had satellite with many channels. Bedding clean. Great location, easy walk to Casinos, Village, and Beach. A few things that can be easily fixed for higher rating: drapery covering had many broken clips causing it to be droopy, letting in sunlight/property lighting. Several units appeared to have upgraded blinds. Bathroom walls needed a deep cleaning, many stains of various types. Shower curtain laid well into the shower and had some mold on back side in shower. Toilet paper holder completely missing. The bathroom was my main issue. Overall, a decent stay with very nice owners. Fair price for a sold out weekend with many events going on in town.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

william

Good for the price! Good location,

Friends_and_family Friends

8/10

Excellent

14 Jul 2026

Chelsi

Stayed for 5 days, if you don’t care about how the room looks & just genuinely just looking for a place to sleep, shower & 💩 in south lake then this is for you.
Budget friendly , dog friendly & front desk staff are very friendly! Was able to get my keys by calling ahead of time that I’ll be getting there very late & they leave the key cards in a little lock boxes outside the office so easy access to the room after a long drive. Very outdated but honestly it did very well for my family. 👍 recommend if you wanna stay close to the casinos or even just the south side of lake. Easy access to everything , walking Distance to the main hub of South Lake Tahoe. Would stay again bcz I’m familiar with location. 😇

Pet

10/10

Exceptional

13 Jul 2026

Michelle

Clean conjoined room, comfy bed. When we were there, there were lots of road maintenance workers staying there so they had big loud trucks. But other than that, it was a very quiet area and it was convenient to walk to places. Would definitely recommend.

Friends_and_family Family

2/10

Poor

12 Jul 2026

Brian

This place is false advertisement based on the pictures alone! Outdated AF, you get what you pay for.. I count this place an adventure, filled with many annoyances like, not wand to close the blinds. A/C (thankful to have it!) was preset and stuck on. The unit is installed through the wall with mismatched trim that you could see daylight through. The carpet and surfaces were icky sticky. You know that place where you refuse to take your shoes off? This is it! Our first night was rough. Every time the AC would kick on it sounded like jets were flying overhead. All night! Terrible mattress made it that much worse. Both lamps in the room look like there was a brawl with bent lampshades. Maybe the previous occupants had a brawl. Lol
But what I really loved, what actually made me LMAO was the single shower door where there should be two. Hope you line it up just right to avoid flooding the floor.! Use the hairdryer and the lamps turn to strobe lights.
And on a premium weekend Ugh,

Partner

4/10

Poor

12 Jul 2026

Eric

What’s good about this hotel, very little with the exception of two big things it’s close to things to do in South Lake (Casinos and Heavenly Village shops & dining) and it’s fairly affordable. It’s hot in the summer as the very small window unit can’t keep up well to cool the room, things are old (showers are tiny), obviously lower income bracket travelers, thin walls, small parking lot that is full at night.

Partner

4/10

Poor

12 Jul 2026

Mike

Overall the room was in very poor condition, but bed was comfortable and the location fit our needs….but it really needs come upkeep. We only stayed there because we needed to

Family

8/10

Excellent

11 Jul 2026

Russell

This was or rather is a great place for a one night stay. The rooms or the hotel seemed to be rather antiquated. There’s no charging area for your phone, so make sure that you bring your phone cord and the box to go into the outlet and the room is also equipped with old-fashioned AC box units. Check-in is at three or four and there’s no one at the front desk to greet you. You have to call a phone number to get service overall was a decent experience close to all amenities outside the hotel the casinos food dining shopping. Again, I would recommend this for a one night day definitely.

Partner

10/10

Exceptional

11 Jul 2026

Maria

La verdad el sitio es cómodo tanto las habitaciones como el costo

Partner

8/10

Excellent

11 Jul 2026

Dawn

Location is great...walk to golf, beach and casinos and shops.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Tony

Very nice woman working front desk.She went above and beyond the call of duty for my stay here.I will be back to give them my business next year.

Family

6/10

Pleasant

10 Jul 2026

edna

It’s walkable to casino and restaurants.

Partner

10/10

Exceptional

10 Jul 2026

Trevor

Had a very comfortable and stress free stay during a busy week in South Lake Tahoe. The gentleman at the front desk was very friendly and welcoming, and let me keep my car parked there past my check out time, when parking around Stateline was at a premium. Appreciate the location, cleanliness and quiet setting, would definitely stay again.

Self

2/10

Poor

06 Jul 2026

christopher

I have stayed here before, the location is perfect, but this time everything was a mess.
we got there July 3rd got into our room spent the day walking around. came back the place was overrun by underage teenagers. drinking yelling load music, they were on the 2nd floor, first incident was when they were knocking trash and speakers onto our car. calm conversation, thought everything was fine. we went out for the night came back to the room at midnight went to bed. AT 1:30 in the morning all hell broke loose. yelling, screaming, doors slamming, banging on the walls and doors, jumping up and down on the floor, things being thrown into the parking lot. tried calling the front desk, NO ANSWER. this went on until 5 in the morning. i went to the front desk in the morning, talked to the manager, he said he would talk to them. oh, forgot this, called the police they said call the manager we won't come. so we went out to the fireworks, the animals had already started again, this is at 3 in the afternoon, stopped at the front desk told him they started again, told him I'll deal with it this time. guessing he talked to them. we got back they started on us this time. name calling, try to get us kicked out there's more of us then you. underage drunk girls coming after my girlfriend. 1 more step.
don't stay here...NO SUPPORT ...

Partner

2/10

Poor

05 Jul 2026

Alma

I did not like anything.

Family

4/10

Poor

05 Jul 2026

Alycia

The property is very old with absolutely no maintenance being done. Our room was dirty and the kitchen did not have anything you actually need to use the oven and stove. Carpets are nasty with stains we had to wear shoes the whole time. Shower was clogged with other people hair. And it was missing the pop up so can’t have the kids take a bath. Black hand prints of grease behind bathroom door. The shower only had one glass sliding door and they hung up a shower curtain so you can close the other side. Holes all in the screens so hard to open windows. And a lot of teenagers all over the place hanging outside all night and day. For the price I paid it wasn’t worth it at all. I would not stay here again, and I wouldn’t recommend it to anyone unless you don’t care and want to party. The only nice thing was you get a discount voucher to the beach daily.

Family_with_children

4/10

Poor

04 Jul 2026

Tyler

It's an old place but that doesn't mean it needs to be as old as it really is.. the room we got was probably the oldest one they have with some disgusting carpet. It's a great location and the price was better than anything else. But they really need to spruce up with clean and do some upgrades because I won't go there again.

10/10

Exceptional

30 Jun 2026

Eric

Very close to Tipsy Putt and the Casinos

Self

8/10

Excellent

29 Jun 2026

Margaret

Owners were very accommodating and gave us tickets to get into the private beach nearby which was a perk I didn't know about. I had small issues with the TV remote and toilet and told the owner about them. He was very attentive to meeting my needs. We did not get room service but that's okay we didn't need it.

Friends

6/10

Pleasant

29 Jun 2026

Benjamin

It's a decent enough place for a quick trip to Tahoe, especially if you plan on spending most of the time away from the hotel. It's sleepable.

Partner

10/10

Exceptional

28 Jun 2026

CHANBIR

Very close to downtown , beautiful clean space !

4/10

Poor

28 Jun 2026

Dorothy

Beds ok. Tile fell off the shower. Window blinds broken and let in light. Walls thin, very noisy. Outside painted but worn out. No comfortable chair.

Family

10/10

Exceptional

28 Jun 2026

Silvia

Bien, limpio

6/10

Pleasant

26 Jun 2026

Alejandro

Price its good just need more parking lots. You get what you pay for.

Family_with_children

8/10

Excellent

26 Jun 2026

Daniel

Central location. Friendly staff. Dog friendly.

Friends_and_family Family

2/10

Poor

25 Jun 2026

Alan

Overall disgusting room. Everything old, beaten down, gross all around. We feel like we needed to wear shoes in the shower because of how dirty it was.

Partner

6/10

Pleasant

25 Jun 2026

Serge

The gentleman at the front desk was very helpful and pleasant but the front desk was often locked even during business hours. The initial room I was given was substandard but he moved me to a better room when we discovered the shower was not working.The air conditioning was super loud but worked well. Parking was a bit challenging with my work truck but worked out in the end.

Self

2/10

Poor

25 Jun 2026

John

The place is an absolute dump, considering the price for over $120 a night, everything falling appart.

4/10

Poor

23 Jun 2026

Marilene

Tub faucet was not works well. Bathroom should be remodeled. Mini blinds and furniture should be cleaned

Self

2/10

Poor

22 Jun 2026

Michael

The TV did not work and they did not even address it. No replacement. Nothing.

6/10

Pleasant

22 Jun 2026

Maria

I really like that it was near down town, the room seemed cleaned but we found an old saline can underneath bed that was not ours made me questioned how clean the room was.

Family_with_children

4/10

Poor

20 Jun 2026

Brandyn

Bathroom very outdated and dirty

Family_with_children

8/10

Excellent

20 Jun 2026

Stanley

I liked that it was close to village center. The microwave didnt work was the only problem

Family_with_children

10/10

Exceptional

20 Jun 2026

Linda

We were here for a wedding. It was a beautiful venue and ceremony. Spent the weekend here and had a great time.

Partner

10/10

Exceptional

19 Jun 2026

Fernando

No muy bien necesito estudiar pero esta mejor que nada

10/10

Exceptional

15 Jun 2026

Ellery

This is a very classic mountain motel - nothing fancy but clean and well maintained with a great location. Walkable to the lake, hiking, etc.

Family

10/10

Exceptional

15 Jun 2026

Lesly

Very spacious room

Partner

10/10

Exceptional

15 Jun 2026

Gretta

Location was convenient and staff was helpful

Partner

10/10

Exceptional

13 Jun 2026

Geroge

Spotless room and excellent amenities.

Family

8/10

Excellent

11 Jun 2026

Alyssa

good cheap place to stay for a couple of nights and good location to the beach and casinos.

Family_with_children

10/10

Exceptional

11 Jun 2026

Sarvam

Great place to spent time with family and friends!

Family

8/10

Excellent

09 Jun 2026

Kerry

Room was clean, parking was easy and it's walking distance to the casino. The staff was helpful. Parts of the room were rough like the flooring but, it is a high traffic region. Overall I would stay again at Big Pine.

Partner

10/10

Exceptional

09 Jun 2026

Miller

Very helpful staff in a great location!

Friends

4/10

Poor

08 Jun 2026

Mayank

We booked a two-queen suite with a kitchenette for a 2-night stay. Overall, the property was decent and the location is convenient — just a short drive from the South Lake Tahoe area.

That said, we ran into several issues during our stay that the hotel management could really improve on:

No paper towels or napkins provided. When a room comes with a kitchen, basic supplies like paper towels and napkins should be included. The hotel did not provide any and declined our request. This wasn't mentioned anywhere during booking or on the website.

Broken flush tank. The toilet flush tank was not working when we arrived. It seems no one inspected the room before check-in — we had to report it ourselves.

No phone in the room, which made it difficult to reach the front desk.
Poor lighting throughout. The room was very dimly lit and uncomfortable to use in the evenings.

Poorly placed, hazardous lamps. The lamps were positioned carelessly and could easily cause injury.

Room heater not working. We were given a plug-in space heater as a replacement. It worked, but a functioning built-in heater should be standard, especially in a cold climate like Tahoe.

Housekeeping refused. When we asked for the beds to be made and fresh towels, we were told it's against hotel policy to service rooms unless the stay is 3 nights or longer. Again, this policy was never mentioned during booking or on the website. They only agreed after I pushed back on it.

6/10

Pleasant

05 Jun 2026

Andrew

Our first room wasn't even cleaned yet. The staff set us up with a different room, which was a little better. The floors were a bit sticky in places, but the sheets were clean and shower was decent. For a single night stay, it served its purpose.
The two lights just outside the room were so bright, we kept thinking it was daylight, until I unscrewed the bulbs, just to get a little darkness in the room. There were no black-out shades.
The staff were really nice, and you could tell they wanted to please the customer.

Partner

10/10

Exceptional

03 Jun 2026

Theola

Unforgettable experience

Self

2/10

Poor

30 May 2026

kayla

Just a heads up, you might be sharing a door with another room. It’s locked for safety but just keep that in mind. Unfortunately our next door neighbors wanted everyone to hear them having mediocre sex.

Partner

10/10

Exceptional

30 May 2026

Willard

We had a very comfortable stay. Everything was great and we loved the atmosphere of the property and its neighborhood.

Family_with_children

6/10

Pleasant

26 May 2026

Robert

Neighbors can heard clearly through the wall hotel is old and outdated. Refrigerator and floors were dirty, mattress had a dip on the right side of the bed which made me sleep in the center of the bed

Self

8/10

Excellent

25 May 2026

Drew

Nice staff

Friends

6/10

Pleasant

25 May 2026

Antonio

Hotel is outdated and needs lots of upgrades. The rooms have a door to each side of the room so you can hear everything from both sides. Tv is small and windows to the bathroom has no screen. Other than that for a single night is good.

10/10

Exceptional

25 May 2026

Staysica Bianca

Our family had a wonderful stay at Big Pines! The room was clean, no complaints for the affordable price. There is also free parking. Shout out to the front desk, Puna, shes very welcoming and helpful. She gave us vouchers to enter the private beach. The hotel location is very convenient, walking distance to the shops, restaurants and the beach. Would stay here again!!

Friends_and_family Family

10/10

Exceptional

25 May 2026

Daron

Near to casinos and all other attraction.

Family

8/10

Excellent

24 May 2026

Ray

Solid place to stay! They charge $25 per night per pet.

2/10

Poor

24 May 2026

Darin

The room was filthy. I am not sure we didnt sleep in old sheets! When we got there ( this was a last minute stop on way home and nothing else available) I went straight to restroom. There was an old bandaid on the floor along with a shaver head and you can tell it has not been cleaned in a bit. There were hairs in the fridge and and overall just not clean. I even ran my hand across top of the bed and it was thick dust. I dont think anyone actually cleans it deep, ever!
If that wasnt enough there was noise from the room above us all night. Sounded like a dang wrestling match but no voices or barking dogs so im not sure what it was. We paid over 300 for this dump! I can say you could not pay us enough to stay again and we are generally budget hotel people. The age of the unit isnt the problem the absolute LACK OF cleanliness is!

Partner

10/10

Exceptional

23 May 2026

Kehlani

Comfortable room with good amenities and friendly staff

Family

10/10

Exceptional

21 May 2026

Evie

clean and cozy room, welcoming staff and walking distance from everything.

Family_with_children

10/10

Exceptional

20 May 2026

Julio

Nice clean and cozy hotel.

Self

10/10

Exceptional

19 May 2026

Irene

Clean room really friendly staff. I always stay here when coming to lake tahoe

10/10

Exceptional

19 May 2026

Gael

Great value!

Family

10/10

Exceptional

18 May 2026

Yuri

Room was clean, quiet and well appointed

Partner

6/10

Pleasant

18 May 2026

Gary

It Is my understanding that the room I was given was under refurb but didn't know that at the time. Alot was not working or broken. The toilet was for children, pocket door had no wheels on it, light fixtures had no covers and ice machine did not work. Bed was nice tho. Sheets were clean and plenty of towels. Appearance was very old. Shower is new and very nice. Room should not have been rented until the refurb was completed. We paid for a complete room. Staff was very nice and helpful.

Partner

10/10

Exceptional

15 May 2026

Tryon

The room was clean and quiet. The location was very convenient walking distance from casinos and shopping area.

Family

10/10

Exceptional

14 May 2026

Pask

Enjoyed our stay fully at Big Pines Mountain House. Room was clean and front desk staff was welcoming. Parking was free and WiFi worked great. Location was great, walking distance from casinos and other major attractions

Family

10/10

Exceptional

12 May 2026

Teresa

It was really a great stay at Big Pines Mountain House. We loved everything about our stay from check-in to check-out everything went well. We would surely be staying again in future!

Self

10/10

Exceptional

08 May 2026

Darragh

Excellent rooms, nice staff and great location!

Self

10/10

Exceptional

06 May 2026

Shalon

Clean rooms, welcoming staff and excellent location. Overall an amazing stay!

Family

10/10

Exceptional

03 May 2026

Pamela

I really like this property they make everything simple they're kind and polite and you can get a variety of different type of rooms
Easy parking an awesome access to the beach and casinos

10/10

Exceptional

02 May 2026

Pete

Excellent location and great service!

Family

10/10

Exceptional

30 Apr 2026

Maudie

Clean and comfortable stay!

Friends

6/10

Pleasant

29 Apr 2026

Serina

Rough check in but room was nice

10/10

Exceptional

29 Apr 2026

Flavia

Room was clean and spacious. The front desk staff was helpful all the time. Parking was easy and free. We also loved the location of the property, few minutes walk from all the attraction. Definitely staying again in future!

Family_with_children

4/10

Poor

27 Apr 2026

Tony

Very disappointed. I had to ask for clean towels, toilet paper, they never cleaned my room, I had to take my trash out. The electric outlets were all not working correctly, I could barely charge my phone.

Self

10/10

Exceptional

27 Apr 2026

Jethro

Great location!

Pet

4/10

Poor

27 Apr 2026

Alex

I’ll keep this as short as I can. The staff were great—very nice, welcoming, and helpful. The lobby was presentable and clean, and there was plenty of parking, although I could see parking becoming an issue if the hotel is 75% full or more at night.

We had one upstairs room and one downstairs room. For the downstairs room, we could hear everything going on outside. It also had a bad smell, felt very outdated, and gave off old motel vibes. It was mostly clean, but it was clear the room hasn’t had a deep cleaning in a long time.

The upstairs room felt like they’ve been putting lipstick on a pig for years. It strongly smelled of smoke despite being labeled non-smoking. None of us smoke, and the smell was so strong it was still on our belongings when we got home. There was cable, but the remote was sticky, missing the battery cover, and the batteries kept falling out. The bed was hard, there was mildew in the shower, and the room clearly needs a deep clean. The furniture looked like it may have been original from the 1970s.

Overall, this would be my absolute minimum standard for staying somewhere. The location is excellent, which is really the main reason to stay here if you need something cheap and close to the Strip. I would stay again only if I absolutely needed a place just to sleep, but otherwise I wouldn’t seek this place out.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

Pamela

Great place to relax. Owners are very nice and accommodating.

Pet

10/10

Exceptional

22 Apr 2026

Kim

Everything was perfect! Loved it!

Self

10/10

Exceptional

22 Apr 2026

Pamela

Very nice staff.

Pet

10/10

Exceptional

17 Apr 2026

Bridget

The room was spotless and spacious. The staff was nice and friendly. We loved the location of the property, close to everything.

Friends

4/10

Poor

12 Apr 2026

ALEJANDRO RUIZ

I stayed at this hotel recently, and overall the experience was okay but could be improved. The room felt outdated, and the TV was quite small compared to what I expected that I couldn’t even used. The kitchen was also missing several basic items, which made it less convenient to use. With some updates and better equipment, this place could be much more comfortable

Partner

10/10

Exceptional

03 Apr 2026

Paul

Easy parking and close to everything!

6/10

Pleasant

30 Mar 2026

Ralf

dddd

Self

10/10

Exceptional

30 Mar 2026

Denise

Parking was great and Heavenly and the casinos were less than a five minute walk...

4/10

Poor

26 Mar 2026

Matthew

The only upside to this place is the location. The mattress had undulations and body indentations; the bathroom shower was falling apart; the nozzles don't work properly. Just make sure you drink enough at the casino so you can't remember the experience.

10/10

Exceptional

25 Mar 2026

Jessica

Wonderful stay close to everything and the staff is super friendly and helpful

10/10

Exceptional

20 Mar 2026

Silas

Room was clean and amenities include a TV, fridge and a microwave. The staff was welcoming and friendly. The location was good, close to city center. Overall a relaxed and comfortable stay for us!

Partner

10/10

Exceptional

20 Mar 2026

Udai

Perfect stay in a relaxed atmosphere!

Friends

4/10

Poor

20 Mar 2026

Joanna

The reason I did not give this property a higher rating is that the shower did not work well. The heat of the water went from freezing cold to scalding hot over the course of a minute or so, over and over. We could not figure out how to adjust the temperature to one temperature, let alone warm.

Partner

4/10

Poor

19 Mar 2026

Anna

The staff were all very nice. We had issues with the first room we received. It smelt terrible, old and felt dirty. The second room was nicer, but still had stains on sheets, bathroom was dirty and still had a dirty feel to it. This location needs lots of TLC, but location was excellent.

Partner

10/10

Exceptional

19 Mar 2026

Rohit

Great value!

Friends

10/10

Exceptional

18 Mar 2026

Jacqueline

Room was clean and spacious, staff was friendly and location was excellent!