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West Park Hotel

Leeds · United Kingdom

19 West ParkView location

9.2/10Excellent374 Reviews
Cleanliness9.8/109.8
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About West Park Hotel

Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Enjoy British cuisine at Brasserie, a brasserie where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service.

Full breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Make yourself at home in one of the 25 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

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When you stay at West Park Hotel in Harrogate, you'll be near the airport, within a 10-minute walk of Montpellier Quarter and Royal Pump Room Museum. This hotel is 12.8 mi (20.6 km) from Yorkshire Dales National Park and 15.6 mi (25.2 km) from University of Leeds.

Make yourself at home in one of the 25 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 16.00 per person
    • Nearby parking fee: GBP 6.20 per day
    • Pet fee: GBP 20 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: GBP 35.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    Bulgarian

    Ukrainian

    Lithuanian

    English

    Polish

    French

    Romanian

    Hungarian

    Spanish

Nearby attractions

Montpellier Quarter 0.7 km / 0.4 mi
Royal Pump Room Museum 0.8 km / 0.5 mi
Harrogate Theatre 0.8 km / 0.5 mi
Valley Gardens 0.8 km / 0.5 mi
Turkish Baths and Health Spa 0.8 km / 0.5 mi
Mercer Art Gallery 0.8 km / 0.5 mi
Harrogate Ringway 0.8 km / 0.5 mi
Royal Hall 0.9 km / 0.6 mi
Harrogate Convention Centre 1 km / 0.7 mi
Harrogate District Hospital 1.9 km / 1.2 mi
RHS Garden Harlow Carr 2.7 km / 1.7 mi
Yorkshire Event Centre 2.9 km / 1.8 mi
Moto-Mania 3.1 km / 1.9 mi
Pannal Golf Club 3.8 km / 2.4 mi
Harrogate Golf Club 4.2 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 25
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Bicycle hire service
  • Lift access
  • Garden
  • Terrace
Show 11 more facilities & services
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Banquet hall
  • Meeting room
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    West Park Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    West Park Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    West Park Hotel

    DOUBLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    West Park Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    West Park Hotel

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    West Park Hotel

    APARTMENT DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about West Park Hotel

9.2
Excellent
374 Reviews
Cleanliness
9.8 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Alexandra
Staff were lovely, especially the bar staff in the courtyard
10/10
Exceptional
19 Jul 2026
Stephen
Well placed for Harrogate city centre and multi
Storey at the back which is very useful. Staff friendly, food excellent. Had a dinner and breakfasts for our 4 night stay. They’ve furnished the restaurant with high quality stuff and the food meets that standard well. Not that expensive. The man who manages breaky has plenty of character which we like, got on well with him and he added to the experience. Nice guy. Reception are lovely, bar staff too. Will return to stay here well worth it.
Partner
8/10
Excellent
12 Jul 2026
Kenneth
I did not like the fact that while I did not book with free breakfast, I was still charged for my coffees in the restaurant. You would think someone staying in one of the Penthouse suites would at least get free coffee in the restaurant.
Self
10/10
Exceptional
06 Jun 2026
John
Lovely room though we had a problem with a leak from the upstairs shower. It was quickly sorted by the hotel manager. The staff seemed really friendly.
The hotels is a short walk to the centre of Harrogate and I would recommend
10/10
Exceptional
01 Jun 2026
Deborah
Very good hotel within 5 minutes walk of the centre of Harrogate. Rooms were a good size and very clean. Staff were friendly and efficient. We didn’t have breakfast at the hotel but the main menu looked really good and the bar area was large and inviting. There is also an outdoor bar area at the rear of the hotel which was lovely. Only issue is parking - there is a multi storey car park at the rear of the hotel but the purchasing arrangements are not very well displayed. You need to purchase a ticket on entry and not pay when you leave
Partner
10/10
Exceptional
02 May 2026
Paul
Everything was fab apart from he tv is old and not smart
10/10
Exceptional
20 Apr 2026
SYLVIA
The room was very clean and well maintained. It had excellent amenities. The staff was very helpful and courteous.
The breakfast was good.
Partner
10/10
Exceptional
19 Apr 2026
Alice
Lovely spacious room and comfy beds
Partner
10/10
Exceptional
17 Mar 2026
Ruth
Staff exceedingly friendly and helpful at all times. Rooms very comfortable and beds giving a really good nights sleep. Access good for my scooter.
Partner
6/10
Pleasant
31 Dec 2025
Andrew
Room in good condition and well decorated. Lovely comfortable and clean bedding.
Took a long time for hot water to come through which was disappointinf as was the water pressure disappointing and the water
Partner
10/10
Exceptional
31 Dec 2025
Oliver
Excellent stay in one of the large rooms. Very convenient to be able to walk into Harrogate. Parking very easy and cheap right next door to the hotel. Would definitely stay again.
Leisure Partner
4/10
Poor
30 Dec 2025
Christopher
Couldn’t use shower due to such low water pressure.
2/10
Poor
29 Dec 2025
Ben
Extremely poor. First, we were asked if we wished to add breakfast to the booking, despite already having booked this. The system was clearly not working. Then, we were given a room key to room 107. Upon arrival, there was already guests in that room, a serious safety and privacy breach. The replacement room seemed nice, but the shower pressure was non existent and was a trickle out. Also, the shower head was so low, that unless you are 5 feet 5 inches or below, you could not fit underneath the shower head. At 6 feet 1 inches, I could not get anything below my upper back underneath the dismal shower stream. Then, on returning to the room at 11.30pm, the air conditioning unit was making a repeated grinding metal noise. Reception was called and maintenance arrived. They said they had been already aware of the malfunctioning unit (so why were they offering this to guests?) and the solution was to either sleep with it as it was, or turn off ALL POWER TO THE ROOM, which would stop the noise but meant we could not use any of the facilities in the room. My wife is pregnant and this was not suitable or appropriate. We ended up packing our bags and leaving at just after midnight to get a taxi all the way home. Way below a 4 star hotel from start to an early finish.
Partner
10/10
Exceptional
20 Dec 2025
Sarah
Lovely room and a good location. Stafff were really nice.
10/10
Exceptional
18 Dec 2025
Christopher
Highly recommend hotel & location
Partner
8/10
Excellent
11 Dec 2025
Philip
Nice room and bathroom
10/10
Exceptional
07 Dec 2025
Dawn
Staff were great, very courteous and very knowledgeable. Nothing was too small for them to handle.

Will highly recommend them
Self
10/10
Exceptional
02 Dec 2025
Penelope
You can always tell the class of a hotel by it’s fluffy towels!
A very good find, cleanliness, staff and breakfast excellent!
Very quiet too!
Leisure Partner
10/10
Exceptional
26 Oct 2025
STEVEN
Excellent stsy and room with a view in a suite
Partner
10/10
Exceptional
09 Oct 2025
Elsie
Lovely staff and room. Spacious disability bathroom was spotless. Great food, very good breakfast choices. Would love to stay again.
Leisure Friends
10/10
Exceptional
07 Jun 2025
Colin
Good location close to town centre, friendly & helpful staff,
Partner
4/10
Poor
26 May 2025
Gill
Great hotel, but wouldn’t book for a relaxing stay!

The hotel itself is lovely and in a great, central location, but unfortunately our experience didn’t match the setting!

The hotel has party nights with an DJ, which we hadn’t been made aware of. If we had known we would have booked a different hotel or at least been prepared. Music was very loud. When we spoke to staff about it, there was no real apology or understanding. One of them said, “What do you expect us to do?” and mentioned they try to put people on floors 1 or 2 when events are on—but we were on floor 3, which wasn’t very helpful!

To top it off, we received a call in the middle of the night at 1:30 a.m. from head office asking if we were another guest. Our room phone showed 12 missed calls from them, which was really unsettling and disrupted our sleep.

We also had issues trying to get a drink at the bar—on two occasions we waited for quite a while but were ignored, even though there were only a couple of other people there. No greeting or “be with you in a minute”. In the end, we left and went to a different bar.

It’s a shame, because the hotel and location are great, but the lack of communication and poor customer service really affected our stay.
Leisure Partner
10/10
Exceptional
18 May 2025
Zayn
Amazing hotel. Great location, great service
10/10
Exceptional
21 Apr 2025
Susan

Night stay

Lovely hotel very pet friendly my dog loved his treats bed and bowl
The staff were friendly and helpful
The room was lovely and clean and a comfortable bed
Partner
10/10
Exceptional
13 Apr 2025
Lucy

Lovely place, great service

Lovely hotel, great, friendly service. Upgraded to a suite on check-in which made the stay special. Breakfast good value for money and lovely options. Short walk to Harrogate shops and restaurants. Will stay again.
Friends_and_family Family
6/10
Pleasant
31 Mar 2025
Margaret

Regular harrogate visitors

Allocated the incorrect room on check in. Room booked was described as city/park view. It was neither. Although the room itself was lovely, it looked directly onto a brick wall. Receptionist argued its what we booked, and that we could not get a refund. We were prepared to leave and go to an alternative hotel when they then offered to move us to a room with the view as we originaly booked. So description totally incorrect or booked into wrong room, still not clear which.
Partner
10/10
Exceptional
22 Mar 2025
Andrew
Perfect hotel for a weekend in Harrogate. Well placed for the centre with reasonably priced car park next door. Modern, comfortable room albeit a bit warm and the aircon a bit too noisy to leave on overnight but overall excellent.
Leisure Partner
8/10
Excellent
12 Feb 2025
Nicole

Enjoyed our stay

We loved the location and the room. The restaurant was really great. The staff were all friendly.

We had an issue with the shower not draining, so you could only take a few minutes of a shower before letting it drain to avoid it overflowing,
Partner
10/10
Exceptional
30 Jan 2025
Alison
We have stayed here before it’s a small but lovely hotel, I would recommend it to friends and family. Nice firm beds which suit me well. The food is lovely in the bar/restaurant, the staff are lovely and attentive. Only problem was we were told when my husband phone in advance that all rooms have walk in showers but our room is shower over the bath which I am unable to use due to my disability that means I can only wash in the sink 😣
10/10
Exceptional
23 Jan 2025
Lauren

Perfect hotel for weekend away

Really great hotel in a fab location! Staff were lovely, room was fantatstic!

Only thing I would say was one of the panes of glass on the balcony door was smashed but it was safe and didn’t affect our stay!
Partner
10/10
Exceptional
06 Jan 2025
Nicholas

Very pleasant stay, friendly staff

Thoroughly enjoyed our stay in a first floor suite at West Park Hotel. Room was spacious with a comfortable bed and large seating area and a view over the park. We dined in two nights and the food was of a very good quality Staff are friendly and the service excellent. Breakfast is a bit hit and miss (very young waiting staff) but this did not detract from our overall experience. As regards the lack of parking it was easy to park outside between 6pm and 8am for free and we used the meter parking for up to three hours either side of this. There is also the NCP car park a minute or two around the corner £7.40 per 24 hours.
Partner
10/10
Exceptional
05 Jan 2025
Melanie

Fantastic Gem of a Hotel!

Beautiful hotel, gorgeous decor and lovely rooms with some lovely little added extras such as magazines by the bed. Really friendly helpful staff. Lovely Bar/restaurant area. Highly recommend and will be going back when next staying in Harrogate.
Partner
10/10
Exceptional
22 Dec 2024
Geard

Amazing

Just an amazing hotel!
Partner
6/10
Pleasant
06 Oct 2024
Jenny
Lovely comfy rooms and very good restaurant. There was a noisy disco below our room on the Saturday night so we could not sleep.
Leisure Partner
10/10
Exceptional
06 Oct 2024
James
Beautiful Hotel, well kept with great customer service. Stayed on numerous occasions at the hotel & is maintained to the same high standard. Will return again
10/10
Exceptional
13 Aug 2024
jane

All you could want

Delightful stay, dog made very welcome. Lovely room and bathroom, great location and friendly, helpful staff. No complaints!
Partner
10/10
Exceptional
27 Jul 2024
Christopher
The location was superb, facing onto the Strays we had a lovely breakfast watching the world go by. Staff very friendly and efficient. Room facilities very good.
Leisure Partner
10/10
Exceptional
14 Jul 2024
Trevor
Excellent hotel lovely room and a beautiful breakfast what more could you ask for
Leisure Partner
8/10
Excellent
25 Jun 2024
Desmond
The staff were excellent, from receptionist to dining/bar staff. Our room was directly above back courtyard/bar area-on Sat afternoon loud music was playing until 9.30 pm-this was highly intrusive and annoying. We asked for a change of room but hotel was fully booked.
Leisure Partner
10/10
Exceptional
20 May 2024
Philip

West Park Hotel

Great venue. The only thing that we found with room as it was on the 3rd level the furniture layout was a bit cramped and also as we are of a age of 75 felt getting in and out of the bath for either a bath or a shower the height of the bath somewhat high to get in and out of.But apart from these minor things we found the hotel was fantastic and just right to the main town area.
Partner
10/10
Exceptional
14 May 2024
Trevor
Excellent time spent celebrating my wife’s birthday
Leisure Partner
10/10
Exceptional
12 May 2024
Peter
The West Park is a great base for visiting Harrogate. Centrally located with a lovely bar / restaurant area and a great outdoor courtyard at the back
The staff are super helpful and friendly.
Would highly recommend
Leisure Partner
10/10
Exceptional
13 Apr 2024
Huw
Great hotel, friendly staff, very clean, quality rooms and great food
Partner
8/10
Excellent
31 Mar 2024
David

Amazing restaurant shame about the bass

The hotel is very well placed and check in was easy and efficient. We ate in the restaurant which was unbelievably good. The food was fresh and plentiful and cooked very well (and reasonably priced). Breakfast was fantastic. Only downside was finding out when we checked in that there was a private party happening that evening. Assurances were made with a letter in the room that music would not be too loud and would all be finished by 11:30pm. While this turned out to be true, the bass from the disco was incredibly loud. A constant boom boom boom. We were on the second floor and had to turn up the TV quite loud and you could still feel it in your chest so no idea what those on the first floor suffered. Indeed on check out one guest was clearly unhappy as she settled her bill as no prior warning was given. Being our anniversary we were hoping for a nice peaceful evening with a great meal (which we got) and a bit of relaxation after a long day (which we didn’t).
Partner
10/10
Exceptional
20 Mar 2024
Sandra
A very enjoyable experience. The bed was very comfortable and the whole hotel beautifully clean. The staff were very friendly and accommodating and the food delicious. Highly recommended.
10/10
Exceptional
15 Feb 2024
James
Thoroughly enjoyable and will definitely be returning
Leisure Partner
10/10
Exceptional
10 Feb 2024
Matthew
Excellent location, really clean and modern, lovely staff
Leisure Friends
8/10
Excellent
31 Dec 2023
Kevin
The way the staff handled our checkout.Around £ 340-00 put on our bill for food and wine we didn’t order.Problem finding £150-00 deposit paid for Christmas Day lunch.The lady on reception was very rude and unhelpful it took a lot of convincing that we had paid a deposit and not ordered the other food and wine.Love the hotel but checking out ruined our Christmas the receptionist needs to be more customer friendly
6/10
Pleasant
18 Dec 2023
Martin

Harrogate Stay

Hotel is very good, however our room on the first floor had the air con/kitchen extraction units just outside our window creating a noticeable hum/noise throughout our stay, not the best ambience. Also coffee pod machine in room didn’t work. This was reported to reception at 5.00pm but to no avail as it wasn't replaced/fixed during our stay.
Partner
8/10
Excellent
04 Dec 2023
Nicholas
convenient for town centre
Leisure Partner
8/10
Excellent
16 Oct 2023
C

Overpriced but clean.

No welcome drink. Room was good. Some maintenance issues need attention. Non espresso branded capsules.
Worst thing was breakfast paid £40 for 2 and was greasy. orange juice was like in a shot glass so small. No offer of extra coffee. Really need a new breakfast chef.
10/10
Exceptional
17 Sep 2023
Philip
I was particularly impressed with the friendliness of the reception staff - and indeed all the staff. Good food at dinner and breakfast. Excellent location for exploring beautiful Harrogate.
Leisure
10/10
Exceptional
13 Sep 2023
Holly

Totally fabulous!

Beautiful hotel and location is perfect for the town and with views of the Stray park too.
I ate in the restaurant and the menu is great and food beautiful. Breakfast was also very tasty.
Love the Scentair diffuser in reception-need this at home!
Reception lady(Spanish) is amazing and super helpful.
My second stay and I will definitely be back!
Business
10/10
Exceptional
11 Sep 2023
Andrew
A perfect stay. Room was beautiful, well appointed and immaculate. Every small detail was thought of to make the stay as pleasant as possible and was a delightful night.
Was travelling for business and unfortunately didn't have much time to enjoy the hotel or the room but will definitely return soon for a weekend break as was massively impressed.
Business
10/10
Exceptional
10 Sep 2023
Sarah

Fabulous stay.

Fabulous stay at West Park Hotel. Only stayed 1 night in junior suite but will definately return for a longer stay. Perfect location, perfect room, perfect staff all round. X 10/10
Partner
10/10
Exceptional
30 Aug 2023
anna
Beautiful room, delicious food and lovely view of the park.
Leisure Family
10/10
Exceptional
27 Aug 2023
Maxine
Nice friendly staff. Interior of hotel modern
10/10
Exceptional
10 Aug 2023
Andrew
Excellent hotel, convenient for town centre. Great staff.
10/10
Exceptional
19 Jul 2023
Neil

What a gem

First time but definitely not the last time we will stay here. Had we known how good it was we would have stayed two nights to fully benefit from the food and facilities. Best hotel we have encountered in Harrogate for sure.
Partner
10/10
Exceptional
06 Jul 2023
James
Great location
Leisure Family
10/10
Exceptional
06 Jul 2023
Timothy
Excellent
10/10
Exceptional
30 May 2023
Verified traveler

Penthouse Suite

Hotel was good especially the service from the staff. Got an upgrade to a penthouse suite which was nice. The suite facilities were very good however we did think that the carpet was poor with several marks. Also some mould around the shower door.
Partner
10/10
Exceptional
21 Apr 2023
Judith

The place to stay in Harrogate.

The staff were very welcoming and professional. Comfortable room. Great location. Good bar and restaurant.
Business
10/10
Exceptional
09 Mar 2023
Verified traveler

Our new favourite

Fantastic hotel, they really looked after us.
Partner
10/10
Exceptional
06 Mar 2023
Stephen

Weekend Stay

Lovely Hotel in an excellent location.
Friends_and_family Friends
10/10
Exceptional
14 Feb 2023
Lulu
We arrived late and as a result of a fairly traumatic time resulting in a hospital visit. The lady at reception was so helpful and accommodating and we felt welcomed immediately
The room was lovely - she had even arranged dog bowls for the two dogs
Really wishes we could have stayed longer. Thank you !
Business_and_leisure Pet
10/10
Exceptional
05 Feb 2023
Rob

Great Stay

Hotel is excellent, located brilliantly for strolling around Harrogate, staff really helpful and both breakfast and evening meal lovely. The only thing that I could slightly complain about was the height of the shower in the bath…. Beware if you are over 6ft2….!!! But you can get a bath…!!!
Partner
10/10
Exceptional
23 Dec 2022
Maximiliano

A gem in Harrogate

Very nice rrñooms, friendly staff and great location . Second time here and they never disappoint. Congrats it's a beautiful place to stay
Partner
6/10
Pleasant
02 Oct 2022
joanne

Fantastic food , terrible sleep

Superb food and service in the restaurant

Bed and covers comfy but huge noise all night from generator or similar outside room 105 slept about two hours - dissatisfied as it was my birthday I was shattered !
Partner
8/10
Excellent
14 Sep 2022
Verified traveler

Perfect location!

Great location opposite the Stray park and very near to the shopping streets and restaurants .
Booked business trip last minute so was allocated an accessible room as fully booked which wasn’t an issue as the shower area was well designed so didn’t ‘flood ‘ the floor.However the extractor with bathroom light stays in for at least 15 minutes after switching off and was very loud.
Toilet was not clean on arrival but the receptionist was quick to sort this out herself.
Business
10/10
Exceptional
25 Jun 2022
Patrick
Lovely stay great staff friendly and accommodating
Friends_and_family Family
8/10
Excellent
17 Jun 2022
joy
Good location. Both for the train station & the town centre. There are plenty of restaurants & cafes within reach. The West Park have a restaurant too if in doubt! Generally well suited for a vacation or for business trip.
Leisure Friends
10/10
Exceptional
11 Jun 2022
Colette

Excellent stay

It was a lovely stay. The manager and receptionist were superb and very helpful. Will definitely stay again.
Partner
10/10
Exceptional
25 May 2022
Verified traveler

Excellent stay

Fourth visit and once again everything was fab.
Partner
10/10
Exceptional
26 Apr 2022
Verified traveler

Fab stay

3rd visit and just as good as before. We had a smaller room this time but it was still very nice and had everything you would need.
Partner
8/10
Excellent
23 Apr 2022
Rosemary

Lovely!

This is one of our favourite hotels - the staff are helpful and friendly, the rooms are beautiful (not only was ours very clean and comfortable but we were provided with a bed, bowl and treats for our dog) and the breakfast is superb.
Partner
10/10
Exceptional
14 Jan 2022
Susan
I have stayed at the property several times now.. i like the location
Only one slight change would be a small sitting area..
Business_and_leisure Friends
10/10
Exceptional
18 Dec 2021
Chris
Super clean, modern well equipped rooms.
Good quality breakfast, staff polite. Would definately use again.
Leisure Family
8/10
Excellent
25 Aug 2021
Johanne

Lovely staff & ambiance

Amazing staff & service
Comfy beds
Nice ambiance in all areas
Nice toiletries but no shower gel?

Cables hanging out from TV should have been noted and addressed at room cleaning

One pack of 2 biscuits for 2 people over 2 nights - very stingy (it’s the small things that make a visit feel a bit special)
Partner
8/10
Excellent
02 Aug 2021
Peter

Great hotel, shame about the service

This hotel is well positioned very clean with really nice staff.
However the service in the restaurant was poor by any standard, extremely slow with staff wandering with no purpose or organisation.
Partner
8/10
Excellent
30 Jun 2021
Verified traveler

Great hotel

Fantastic stay and great hotel. Just need some better pillows.
Partner
10/10
Exceptional
25 Oct 2020
Kevin

A lovely hotel

Great check in, friendly staff, great service and excellent food. The only blot on the report card was getting a nice anniversary card to Mr & Mrs Grant but a welcome letter to Ms Shuttleworth...??!!? Other than that, a lovely stay.
Partner
8/10
Excellent
02 Oct 2020
Verified traveler
A beautiful hotel well situated in the heart of the town. Lovely restaurant and bar area and great quality food.
Leisure Partner
8/10
Excellent
29 Aug 2020
Vaughan
Room nice but cost of room service at £5 was ridiculous
Business Partner
10/10
Exceptional
24 Aug 2020
Jim
Our favourite hotel in Harrogate. Look forward to returning soon
Leisure Friends
4/10
Poor
18 Jul 2020
Eve

Not a luxury stay

No housekeeping available so we felt like we were staying in an apartment without the services and the restaurant had poor service had to wait half an hour just to get our drinks ordered
Partner
10/10
Exceptional
07 Mar 2020
Andrew

Lovely Hotel

We stayed in a suite which was very roomy and had french doors that opened to look out over the stray. the bathroom was huge with underfloor heating and bathrobes and slippers were provided. there was even a rubber duck called Olli that you were invited to keep and take home! The staff were all very friendly and helpful. the pillows were rather on the firm side but it did say that you could call down for feather ones if needed.On the whole, a very pleasant place to stay in Harrogate!
Partner
10/10
Exceptional
02 Mar 2020
Graham

Customer Service

A mark of great hotel customer isnt when things go to plan, it's when there is a hiccup, and how they respond to that.
We encountered an issue, that was resolved with some of the best customer service I have encountered in this or any other country. What could have put a dampener on our trip was resolved with style and flair. All in, a great hotel, great food, awesome cocktails especially the espresso martinis and the negronis, accompanied by most excellent customer service.
Partner
4/10
Poor
27 Feb 2020
Verified traveler

Unexpected disappointment given high ratings.

Poor value for money. Breakfast and bar prices outrageous. Room small, cold and an ugly view out. Brusque receptionist on arrival. No comfortable lounge.
One good point: pleasant and helpful waiters.
Partner
10/10
Exceptional
24 Feb 2020
Steve

Fantastic hotel

Amazing fantastic hotel
Food and staff amazing Have booked to go back !
Friends_and_family Family
10/10
Exceptional
24 Jan 2020
Verified traveler
Enjoyable stay, would recommend. Room was very nice.
Leisure Partner
8/10
Excellent
06 Jan 2020
Verified traveler
Staff great.
Rooms v gd.
Found restaurant too dark in evening to read the menu!
Leisure Family
10/10
Exceptional
19 Dec 2019
Hugh

Excellent small hotel.

4th time staying here and have to say it’s been great every time. Only complaint is the broken tile and paint damage in bathroom.
Partner
10/10
Exceptional
15 Oct 2019
Verified traveler
Super hotel, good room, great location, breakfast very good will stay again
Leisure Partner
10/10
Exceptional
25 Sep 2019
Verified traveler
The room was comfortable, the bathroom had a walk in shower, and there were no steps for me to climb. It was fine for a one night stay, but I would not be happy for a longer stay, since there were no chests of drawers, or drawers in the closet for storing clothes for a longer stay.
Leisure Family
10/10
Exceptional
17 Sep 2019
Kim

Great place in Harrogate

This hotel is excellent; great location opposite valley park & along from Betty’s. Great rooms with little touches like dressing gown & slippers, great staff - bar staff made me a hot toddy to my recipe as I was suffering from chest infection. Would highly recommend staying here.
Friends_and_family Family
6/10
Pleasant
11 Sep 2019
Verified traveler
NIce location within short walk of the centre of Harrogate, with on street parking outside and multistorey nearby.
Nice touch with a welcome email to provide all the details
Rooms functional.
Leisure Partner
8/10
Excellent
11 Sep 2019
Verified traveler
Great spot will go back again. Clean room, well appointed, good restaurant, friendly staff.
Business Self
10/10
Exceptional
09 Sep 2019
Richard
Lovely hotel and great service. Fee for taking a dog of £30 per night seems a bit over the top
Partner
10/10
Exceptional
02 Sep 2019
Verified traveler
Our favourite hotel in Harrogate. Friendly and helpful staff, clean, good food and great cocktails!
Leisure Friends

Location & surroundings

West Park Hotel
19 West Park, Harrogate, United Kingdom

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West Park Hotel

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