Name: Chevin Country Park Hotel
Address: York Gate Guiseley, Leeds, LS21 3NU, GB

4/10

Poor

21 Jul 2026

Martyn

Brown water coming out of the sink taps and toilet flush. Shower didn't work on hot on day 2

Partner

10/10

Exceptional

17 Jul 2026

JILL

We really enjoyed our stay!!! So peaceful!!! Amongst the trees!!! & 30mins from The Yorkshire Show Ground!!!
We thoroughly enjoyed the breakfasts!!! & the evening meals were fab!!!

Family

10/10

Exceptional

14 Jul 2026

michael

I had a lovely time thank you very much i would visit again.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Charlotte

The staff are invariably cheerful, helpful and welcoming. Breakfast was excellent.

Bed was very comfortable, and bathroom facilities good.

Housekeeping was inconsistent, and the room was very dusty in the corners; the public areas were also not sparkling clean, but overall the hotel was just what we needed, and location was perfect for us. Great views of the pond and wildlife at breakfast!

We will definitely stay again in future.

Partner

10/10

Exceptional

07 Jul 2026

Janet

Property needs some tlc and public areas could be cleaner. Bins and ashtrays full. But overall it is a beautiful place to stay

Friends_and_family Friends

8/10

Excellent

07 Jul 2026

Suzanne

Beautiful setting, nice staff, great spa.

Family

6/10

Pleasant

07 Jul 2026

Richard

Staff and breakfast were very good. Stayed for 3 nights, bathroom needs upgrading and for the amount paid expected better, fire alarm went off in the middle of the night on one night, no cold water the next evening and when it did come on it was contaminated, ran the taps for a while but didn't clear all of it and got into eyes when taking a shower which was not pleasant and caused red eye !

Partner

8/10

Excellent

05 Jul 2026

Harry

Room was clean and good pool. Enjoyed the food but did feel dated in design and no signal on tv or phones.

Partner

4/10

Poor

01 Jul 2026

Ella

Staff were polite and welcoming but hard to spot because none of them were in uniform :/
Cheap plastic flowers everywhere. The room had a weird smell, when you look closer it was dirty, cleaner left dirty cloths in our room. It was nice that we got to play tennis and were provided with free rackets and balls. Jacuzzi looked green :/
The hotel looked tired and like it needed a good deep clean tbh, a shame because the grounds are beautiful and the nature surrounding is really special.

8/10

Excellent

30 Jun 2026

Lesley

Clean room, ideal location for airport. Lovely food.

Partner

8/10

Excellent

21 Jun 2026

John

Staff very helpful

10/10

Exceptional

15 Jun 2026

Manju

Great rooms and spa experience outdoor jacuzzi really enjoyed

8/10

Excellent

10 Jun 2026

Deborah

Lovely place, staff helpful but the evening meal we had in the restaurant was terrible, never had a breakfast so cannot comment on that

Partner

6/10

Pleasant

05 Jun 2026

Kirsty

The bed was not very comfortable, a little lumpy and soft. The wifi didn't seem to reach my room and there was a power cut in the morning!

The staff are delightful and very helpful so it could just be an unfortunate room location. The place itself is charming.

Self

8/10

Excellent

22 May 2026

David

Very good value. Room in cabin in woods. Nice freshly cooked breakfast. Pleasant welcoming staff.

Partner

8/10

Excellent

04 May 2026

Jean

Chevin House is very handy for Leeds Bradford Airport and is set in lovely woods. It is generally quiet, particularly in the woodland lodges. The rooms are comfortable and have all the necessary amenities. My only criticism is that the food has generally become worse since they were taken over. Everything was a bit salty and the choices of food and wine are limited. It was nicer when there was a big bar to sit in rather than just the restaurant which looks over the lovely pond, but isn't a place to just hang out and have a pint. They have clearly optimised the site for events like weddings. But overall, a nice place to stay and certainly my choice of the ones near the airport.

Friends_and_family Family

4/10

Poor

26 Apr 2026

Dave

Had to change room as shower didn't work all rooms rudimentary won't be going back again food very average

Partner

6/10

Pleasant

10 Apr 2026

SHARAN

Have stayed here a few times but would maybe try somewhere else next time.
It’s a shame but basic things let it down.
No sugar in the room. Very poor tv signal which was so bad we could not watch the tv. When we mentioned it at reception we got told the signal was not good in that room. So why not sort it !! Dinner was excellent however the service was dismal. Waited 25 mins for our plates to be cleared and then another 25 minute wait for dessert. All in all very disappointing for the price.

Partner

6/10

Pleasant

27 Mar 2026

David

When we got to the room the heating was on full and with the hotel being wooden it was like walking into a sauna.
The bed was a very springy and you needed to hold tight if your wife was turning over.
All in all we wasn’t able to sleep so left at 23:00 to go home.

Partner

8/10

Excellent

24 Mar 2026

Paul

Great place, been a few times now. Great spa facilities, love the birdsong, geese, ducks and squirrels.

A piece of New England in Yorkshire.

Self

4/10

Poor

22 Mar 2026

Julie

In need of a refurbishment, hotel is very tired looking and not very clean.
The skirting boards were thick of dust, the wardrobe smelt foisty when opened. The bathroom was very poor quality and looked like it had seen better days.
The food was ok but very overpriced for the quality, £20 for fish and chips, which were on a par with Wetherspoons!!!
Will not return.
One good thing was the staff, they were very polite, welcoming and friendly

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Stephen

Perfect

Self

4/10

Poor

10 Mar 2026

Shuv

Stayed in one of the cabins, smelt very musty and seemed rundown. No shampoo in either of the despensers and I only found out whilst in the shower. Only a couple of channels worked on the t.v. For a £100 I would expect more!! I've stayed here quite a few times but this will be the last

Business

4/10

Poor

05 Mar 2026

david

Executive lodge = executive shed. Cheapest mattress money can buy. Generally worn out.
Very clever photography has been used to show the lodge.
The Gym is tiny with some old worn out equipment and a few weights. Enough for a quick workout but not enough for a serious workout

Self

2/10

Poor

01 Mar 2026

Nicola

I wasn't happy with my stay at the property as there were marks on the bedding two single beds pushed together witch were different sizes the heating didn't work and the breakfast wasn't very good

Partner

6/10

Pleasant

11 Feb 2026

Sophie

Cute room but in desperate need of a facelift. Love the concept and definitely not a bad stay (with a very comfy bed!) but could do with a bit of modernising. Staff were so so lovely and friendly!

Partner

10/10

Exceptional

08 Feb 2026

Caroline

Staff were friendly, very helpful and welcoming. Room was perfect, lovely SPA, great overnight stay. Perfect location for Leeds Bradford airport.

Friends_and_family Friends

4/10

Poor

01 Feb 2026

Emily

Room was terrible, it was absolutely freezing. The small heater for the room was inadequate. There was a sofa in the room that looked like they had got it from the tip! Awful place, only upside was that I was not there that long

Friends_and_family Friends

4/10

Poor

20 Jan 2026

Colin

Room tired and cold heating in room poor.
Residents can only use pool between 0700-1000 an2000-2100unless pay.
At restraruant 9 main courses 2 were off at opening by 7 another added to that list.
Staff were helpful apart from person in Leisure who was really no help whatsoever
For dinner 9 selection on menu but 2 were off

Self

6/10

Pleasant

20 Jan 2026

David

Room dated, batteries flat in the remote control, no sugar, wifi and phone signal very poor

2/10

Poor

02 Jan 2026

Rob

Room was smaller than expected, booked to accommodate us and two dogs, smelt damp and in aired. Advised breakfast only available between 7:30 and 8:30 on new years morning and health club facilities only available between 8 and 10. Rang day before to enquire about food on New Year’s Eve and told we could book at checking, at check in we were advised that restaurant was closed for a private party and only bar food available until 8:30. Food was OK but no better than average.

Partner

10/10

Exceptional

21 Dec 2025

Donna

Had a amazing weekend

Partner

2/10

Poor

15 Dec 2025

Sharon

No running water in the shower

Friends_and_family Family

4/10

Poor

06 Dec 2025

Azahara

The fish and chips we ordered for two of our children was borderline/ off. We mentioned to the waiter. As a person that I had work in hospitality, we would have never charged the customer for it. I was not expecting full refund for their meals but at leats the part of that course. Also my girl order chicken and was burnt, I tried it myself and to be fair she was right that tasted to charcoal, I couldn't eat it myself. I forgot to mention about her, though. Also we would like to complaint that we booked thinking children we are allowed in the swimming pool, not the sauna or spa of course. The receptionist confirmed they were allowed but when we took them the staff in the swimming pool/spa said that children were not allowed. We when to double check but this time different receptionist and she just apologised. We did not feel very welcome or hear. A shame because room was very comfortable but after know this is not a family friendly hotel we won't come back.

Leisure Family_with_children

6/10

Pleasant

05 Dec 2025

Aisha

the room was nice. however, the wifi wasn’t working, there was no service and the tv kept on glitching.

10/10

Exceptional

04 Dec 2025

Leigh

Room was clean. A good spacious room
And fantastic shower. Staff were all very well mannered and extremely polite and helpful

Business

2/10

Poor

20 Nov 2025

Nigel and Camilla

The staff were lovely but oh dear the hotel is badly in need of an upgrade! The first room was some kind of wooden lodge. Quite large but absolutely freezing. Someone had left the window wide open in the bathroom and it was sub zero outside. The windows are all single glazing and one tiny heater for a huge room was completely inadequate. We were moved to a much smaller room but with a tiny bed. Very grubby and still freezing. We ate in the restaurant, but one of our meals included a large piece of still pink and sinew-riddled chicken that was virtually inedible. Was looking forward to our stay but spent most of it traipsing about moving bags, with room keys that didn't work and had to be replaced, food that was inedible and hardly any sleep!

Leisure

4/10

Poor

14 Nov 2025

Lauren

Myself and my friend were intimidated by the man running the spa late at night. Tall, 50's with a strong accent. He followed us around the entire time and there was a confrontation. Night staff were wonderful and supportive as we were frightened after the encounter. Mckenzie however made excuses for the man claiming he had great reviews (as though that rectified our experience) and he \"guaranteed\" he was a nice guy. Again, very unhelpful of our experience.

Some understanding would have been nice. However, we will not be returning to a place where staff are intimidating and management justify the behaviours. Not ok

The room was dated and outdoor furniture covered in moss and unuseable. The outdoor light was on and not controllable so kept me awake at night. The only amenity in the room was hand soap, which ran out on the first night and was not replaced despite our requests. No room service in the lodges. We had to go to reception to refresh our towels and replenish the tea/milk facilities.

The tv is not smart and was last inspected 10 years ago, there were hanging wires and the general maintainance of the room was terrible. There were patches on the ceiling acting as repairs, i suppose. The bed was not a double, it was 2 singles oushed together - not a problem for us as we were friends enjoying a getaway but may present problems for couples.

Generally very disappointed considering the amount paid for the getaway. Would not recommend

Leisure Friends

8/10

Excellent

11 Nov 2025

Susan

The staff in the restaurant were a bit slow. The food was lovely. The room was very small but it was only for one night so not too bad but wouldn’t want to stay in that room longer.

Partner

8/10

Excellent

05 Nov 2025

ian

breakfast was the only issue at £19 each i expected the food to be hot not just the plate, but the actual location and lodges were excellent.

Leisure Partner

8/10

Excellent

04 Nov 2025

John

The young girl on reception was very helpful and cheerful

Leisure Friends

10/10

Exceptional

03 Nov 2025

ian

We loved the executive lodge,nice and warm and clean,we had food in the restaurant which was lovely,it was quite lively as the was a wedding but the setting of the property is stunning,breakfast was just ok the food was warm and the plate was extremely hot bit wierd.

Leisure Partner

8/10

Excellent

02 Nov 2025

James

Wifi was patchy, shower had no pressure but all other was lovely

8/10

Excellent

28 Oct 2025

Tracy

The hotel and surroundings were fab! Wooden cabins scattered around a lake and spa. The inside jacuzzi very old and discoloured but the outside jacuzzis made up for that! The price of the drinks were extortionate! £15.50 for 2 pints of Mahou. That put us off spending any more money at the bar. The breakfast was poor £12.50 paid in advance or £15 in the morning. The fiood choices were sparse and most plates had 1 item left on there. It didnt seem to be topped up regularly enough. There is a choice of traditional, vegetarian breakfast
1 sausage, 1 egg etc. Not a large serving if you enjoy a large hot breakfast. And inly 1 toaster. They didnt serve hash browns as listed on the menu. I asked if they had forgotten them and they said they hadnt had the delivery. If thats the case, at least offer an extra item on the menu.
The only other negative is the use of the spa facilities. Be aware, unless you want to pay extra .... you can use the facilities 8pm to 9pm or 7am to 10am which is a big shame.

Leisure Partner

8/10

Excellent

22 Oct 2025

Sophie

The room was clean, it was a really nice stay the breakfast was okay me and my partner preferred the continental rather than the hot food as eggs were quite rubbery. Had a lovely sleep the beds were really comfortable and there was lots of places to sit inside the hotel. The spa was okay the staff were lovely but the facilities weren’t the best it was quite a small spa and on an evening you could only go at 8-9pm and then 7-10am in the morning and if you wanted to go in all day or another time you would have to pay an added fee. But overall we really enjoyed our experience all of the staff were amazing!

2/10

Poor

21 Oct 2025

Matthew

Terrible service, rude staff

2/10

Poor

21 Oct 2025

Malcolm

Uneven ground outside, warped front door wouldn’t close, damp smelly bathroom, no hot water for shower (at 06.00am), thin walls, noisy neighbours awful.

6/10

Pleasant

12 Oct 2025

Peter

The grounds were beautiful, our room was a family room and could have been beautiful however, it wasn’t very clean, very dusty, scratched up stained furniture, stains on the carpet and the bathroom was helped together with mastic. The bath panel was rotten. The beds were comfortable if small, there was lots of room and it was lovely to have our own patio. The facilities such as the pool etc were only available at inaccessible hours for children or we had to pay extra which was a huge disappointment. The staff were lovely and polite however the place was understaffed which was blamed on a wedding at the hotel. Long waits for food in the restaurant however we were given our evening meal for free which was very nice as our autistic child waiting for a long time for food drinks etc was a little distressing. The breakfast staff were lovely and friendly but the cooked breakfast was overcooked and definitely not worth what we paid. Overall it was a little disappointing for the money we paid I would have expected more. It wouldn’t take much to make this place shine. If you’re looking for beautiful surroundings, wildlife, nature and lovely staff (though not enough) you won’t be disappointed if you can get passed the badly repaired DIY jobs, scratched up furniture in the rooms, dust and cobwebs and dirty windows and lack of access to facilities for children.

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Maxine

Lovely stay staff very friendly and welcoming

Partner

10/10

Exceptional

03 Oct 2025

Suzanne

Staff were friendly and the food was lovely.
We didn’t try any of the spa or gym.
My daughter got married here and it was absolutely amazing!❤️
Beautiful surrounding area too!

Family

10/10

Exceptional

03 Oct 2025

Glenn

Stayed as part of a wedding party, loved everything about the Chevin, beautiful location, friendly reception and bar staff, very cosy and warm, loved being there, and certainly worth the journey from Northern Ireland.

Friends_and_family Friends

2/10

Poor

20 Sep 2025

William

Spa area was very dated,not kept clear by staff..paid 330 pounds for 2 nights but limited to 7-10am 8-9pm. Happy to charge paying guests excessive amount to access pool outside these times 15 pounds per person. Overhead beams in pool absolutely filthy, covered in dust. Leaves all around pool area. Robes discoloured, slippers not safe as slip all over due to wet area. Changing rooms size very small, to point had to wait until male changing area cleared before could use. Excessive greed re drinks, 2 glasses HOUSE wine £20, absolute greed. Cabin tiny, in need of refurb. TV doesnt even have additional channels. Mattress protector stained. Overall stay very disappointing to point chose to leave after first night. Wont be returning and will pass this experience on. As far as staff go, the first evening there was a very nice and helpful young girl on reception desk and girl at pool was very helpful when asking questions. A very disappointing stay and two very disappointed visitors who have no intention of returning. Cabin 67 Billy and Gina

Leisure Partner

6/10

Pleasant

07 Sep 2025

MR I P

Lovely service but hotel is rough around the edges

The room was fine, quite large but relatively empty of furniture so it felt a bit odd inside. The hotel itself is quite dated, quite desperately in need of a refurbish. The staff however were very kind, helpful, and friendly so can't fault that. I think if they spent some time refreshing this place and modernising it, it could be quite wonderful given the gorgeous location.

Partner

6/10

Pleasant

03 Sep 2025

Nick

Could do so much better. Lovely location, very small rooms. Staff were all delightful but there aren’t enough of them. They have a bar with a sign that instructs you to go and find someone in the restaurant if you want a drink. Go to the restaurant and the staff have too much on their plates to worry about you. Food was patchy, breakfast is good value however if you get the right chef on the right day.

Leisure Self

8/10

Excellent

01 Sep 2025

David

Value for money

Leisure Partner

2/10

Poor

17 Aug 2025

Karl

The place is well overdue for some investment. It looks tired and uncared for. The rooms are a disgrace, looks like they have not a proper clean in years. Dust everywhere, wallpaper hanging off, rusty fittings in bathroom, faulty window and door locks. The list goes on. Has all the quality of cheap 2 star accommodation.

6/10

Pleasant

13 Aug 2025

Neil

We arrived at 530pm, check in was fine but the.mm could not find any staff to order food or drink. The bar, restaurant and garden were all full of empty glasses, plates etc. Toilet in bedroom flush and bedside lamp did not work. Great location for airport but hotel very tired and staff nowhere to be seen, not great for £170.

Friends_and_family Family

6/10

Pleasant

12 Aug 2025

Marie

Lovely stay just too hot in the lodges

Partner

2/10

Poor

08 Aug 2025

mark

Change all staff and shut it down for a good clean

Leisure Partner

8/10

Excellent

06 Aug 2025

Danny

This is the second time my wife and I have stayed at Chevin, both times we have loved the hotel and surrounding grounds, but on both occasions there was a wedding reception taking place, and the staff were very scarce to say the least for other guests.

Leisure Partner

2/10

Poor

04 Aug 2025

George

Room was unclean

We didn’t stay in the room, we couldn’t stay in the room as it was unclean. The curtains were filthy. Dog hair everywhere. Thick of dust. The room hadn’t been cleaned

Partner

10/10

Exceptional

03 Aug 2025

Elizabeth

Stayed just one night. Excellent value for money.

Partner

4/10

Poor

03 Aug 2025

Catherine

The property is understaffed. Particularly at breakfast time. Far too many guests to be catered for by 2 young girls.The staff are very helpful and charming though. The food is satisfactory despite the slow service.
The bed was very comfortable and the room clean.

Leisure Self

8/10

Excellent

03 Aug 2025

jane

Staff were delightful and friendly but obviously over stretched. Love the woodland and staying in our own cabin. Didn’t like such limited free access to spa. Didn’t like fire alarm at 6.30 and then no apology or explanation. Bed was comfy. Breakfast was nice. Bathroom weirdly designed so that you couldn’t sit on the toilet easily because the basin was in the way. All in all a good experience for us.

Leisure Partner

6/10

Pleasant

20 Jul 2025

Leanne

We booked this for our 10th wedding anniversary expecting a nice, quiet retreat. Unfortunately, the cabins are not actually separate as expected. They are split into 2 with just a door separating them. This meant you could hear the guests next door talking, snoring,etc. Not the private getaway we were looking for and would unfortunately prevent us from booking again.
On the plus side, the property is set in a beautiful location and the staff were fantastic.

Leisure Partner

10/10

Exceptional

16 Jul 2025

Ian

I liked the Way it was decorated, in the theme of a log cabin (I really like log cabins )
AND the grounds are Really well looked after.
Because I've just started looking after some grounds about the same size. Maybe a wee bit bigger.

Leisure Self

8/10

Excellent

13 Jul 2025

Jonathan

Place was lovely and the breakfast was excellent. The room clean and the bed was really comfortable. The too. was just too warm to sleep properly with no air conditioning and the radiator outside number 2 room was on constantly. Nice use of spa facilities for free.

I would stay again but maybe in a cooler month due to lack of air conditioning.

Leisure Partner

8/10

Excellent

12 Jul 2025

Verified traveler

Nice stay

Nice country accommodation, peaceful, big room

Partner

10/10

Exceptional

09 Jul 2025

Verified traveler

Peaceful overnight stay

Was very grateful to all the receptionists that I spoke to, who gave really helpful service - I wanted to have a room not too far into the forest as I was on my own and also would be on foot but the road for the lodges is for car traffic. The surroundings were really incredible in the hot weather, cool, beautiful evenings, squirrels and birds. Places to sit and enjoy the outside. Food and drink smelt good although I didn't try them. Phone reception was a bit tricky but it would help with relaxation.

Self

8/10

Excellent

09 Jul 2025

Richard

Just a quick stopover. Lovely place, wish I had more time to enjoy.

Business

8/10

Excellent

08 Jul 2025

Fiona

Lovely stay overall

Chevin was a perfect choice for us as we were attending a wedding very close by.
We had a standard double Woodland Cabin which was much smaller than the photos on the website portray.
If I was to stay again, I would choose the Executive cabin.
The restaurant was lovely and the food good and reasonably priced, though we only ate there once.

Friends_and_family Family

8/10

Excellent

08 Jul 2025

LOUISE

No bags for wet swimming costumes no dryer for costumes no shower wash left no flip flops

8/10

Excellent

05 Jul 2025

Brian

The staff were all very helpful. the setting was wonderful but felt the cabin was a bit tired, could do with a bit of TLC but in general was happy with the stay.

8/10

Excellent

04 Jul 2025

John

Chevin is a good base to see Yorkshire

Having used Chevin in the past, it was a pleasant stay for a midweek break. Think most people would enjoy the facilities that it has to offer. Would gladly use it again.

Partner

10/10

Exceptional

03 Jul 2025

Lynn

Great place set in woodland, rooms very spacious and spotless. Only problem was that some of the soft closures on the doors need replacing which resulted in doors banging loudly. We reported this and they said they would get on to it straight away. Would definitely return.

8/10

Excellent

01 Jul 2025

Tracey

Really liked the woodland lodge we stayed in, but could have been a lot better, no airer to dry our swimming costumes and towels, managed with coat hangers, just think an airer would be a great addition.
Beds were ok, deeper clean would have been appreciated as were lots of cobwebs with spiders in, in every room, Didn’t want to sit on the outside furniture because it was dirty and so many cobwebs, there wasn’t a sweeping brush or anything. I understand it’s a woodland but it could have been kept up to a lot better, just needed a good sweep and hose things down,The windows were doubled up and the middle was just covered in dust and webs felt like there was creepy crawlies everywhere. Kitchen was very good had everything we needed appliances were clean, bathroom the same accept cobwebs with spiders.
On a positive note we enjoyed our time there, the staff were really nice warm and welcoming. I would stay again but in the hotel next time as woodland creepy crawlies isn’t for me I have established.

Leisure Family

4/10

Poor

23 Jun 2025

Aden

The room was ok but could of done with air con ideally, and not ideal for someone staying and off early when other guests are shouting each other and being loud till 23-30

Leisure Partner

6/10

Pleasant

23 Jun 2025

Lee

Quaint place, however not worth the money. £200+ for a night is way too much.

Probably sold based on facilities, although restaurant was poor stand and grounds not well kept.

Partner

10/10

Exceptional

22 Jun 2025

Martin

Staff extremely helpful and couldn't do enough
Amazing surroundings , very peaceful
Food was fabulous
Special thanks to McKenzie and all reception staff who go above and beyond x

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Robert

Just fantastic in every way what a lovely retreat.

Business

8/10

Excellent

14 Jun 2025

Pamela

Great stay amd great restaurant for one night. Needs new patio and outside har furniture to make outstanding

Partner

2/10

Poor

12 Jun 2025

Lianne

This looked a nice place however room was dirty curtains bathroom bedside table inside the fridge skirting boards had pubic hairs in bathroom tv never worked stains on the walls breakfast was dreadful and sent back refunded breakfast as never ate it and offered 20% off room charge only stayed 5 hours from check in

Business_and_leisure Partner

8/10

Excellent

06 Jun 2025

Tanya

Wholesome. Every member of staff was friendly and helpful. There was a mix up with a payment. I could not fault how helpful, thoughtful and politely it was sorted. Really quiet cabin immeresed amongst the trees. Spacious, clean and very comfortable.

Self

2/10

Poor

03 Jun 2025

Naheed

Very poor stay
Room was not as advertised
Front door broken
Bathroom door broken
Insects in room
Poor burnt breakfast
Not recommended

Partner

6/10

Pleasant

01 Jun 2025

Jannine

Woods

Leisure Partner

10/10

Exceptional

31 May 2025

Liam

Bed was small but other than that it was lovley

Partner

6/10

Pleasant

27 May 2025

Verified traveler

The restaurant really let them down. They were obviously having problems this weekend but half the menu was unavailable and then what we did order was served

Partner

6/10

Pleasant

27 May 2025

Jade

Robes in the spa aren’t a fit one size- for larger people they don’t fit.

10/10

Exceptional

26 May 2025

Marcin

Super

Leisure Self

6/10

Pleasant

16 May 2025

JANE

Needs revamping

Beautiful grounds but we didn’t have a good experience here
There was no hot water one evening and in the morning and the wardrobe door was broken
There is a lot of work needs doing

Partner

10/10

Exceptional

14 May 2025

Jo

Birthday treat

Loved the venue and it was just right for Marks birthday

Partner

10/10

Exceptional

12 May 2025

Paula

I stayed in one of the hotel rooms and it was so peaceful. My friends stayed in the Bronze lodge, and the walk between both

4/10

Poor

11 May 2025

Verified traveler

D

After a 4hour 30min drive to the hotel we were needing a meal. It took almost an hour to get dinner served. Other guests walked out after complaining. One guest complained and as they were leaving they brought out there meal.!! Worst service I've seen in a while.

Partner

10/10

Exceptional

10 May 2025

Andrew

Clean and comfortable

Clean comfortable room , Great Staff , very helpful friendly and professional at all time .

Partner

8/10

Excellent

05 May 2025

Jean

Issues with hotel chain, the hotel is fine

After a prolonged exchange via Hotels.con messaging trying to reserve rooms near each other and a great deal of confusion caused by the fact that Chevin House is now owned by a hotel chain whose central team seemed incapable of communicating with hotel reservation staff, I contacted Chevin directly and was quickly helped. The stay itself was good. It is very convenient to Leeds Airport. The rooms are comfortable and have all the essentials, though not many outlets for plugs. Food was decent though the restaurant seemed understaffed. The staff were all cheerful and helpful.

Friends_and_family Family

6/10

Pleasant

29 Apr 2025

Simon

The property has huge potential but is “quite tired”. Restaurant service was poor, considering it was quiet. One staff member was happy to share that it was being run without enough staff since the increase in NI costs.

Business Self

6/10

Pleasant

26 Apr 2025

Amy

We stayed for a wedding and our room smelt like rotten eggs/sewage (room 41). We did report to reception who were brilliant, lovely young ladies. When there manager came to see us he said there was an error in our booking and the room should not have been allocated to us as they were aware of the issue and try not to use this room! Offer plug in air fresheners and to spray the room.
They did offer a different room but this was quite a distance to walk to so we declined as we had already unpacked etc.
Also another member of the party tried to book a room and was told it was full, however we was offer a choice of rooms to move to which were as I say a distance for the main venue.

10/10

Exceptional

21 Apr 2025

debora

Thank you for a fantastic weekend. Everything was perfect.

10/10

Exceptional

11 Apr 2025

Nicola

Relaxing stay

Fabulous room and facilities will be returning

Friends_and_family Family