Name: Butlers Hotel
Address: 40-42 Cardigan Road, Leeds, GB

2/10

Poor

05 Jul 2026

Billie

Disgusting. I had to buy bleach to clean the SHARED bathroom myself. Stunk of smoke with little air fresheners everywhere

Friends_and_family Friends

10/10

Exceptional

01 Jul 2026

Paul

Owner extremely welcoming & very helpful.
Room perfect - v comfortable beds.

Friends_and_family Family

2/10

Poor

30 Jun 2026

Stanley

What a terrible hotel, we weren't expecting much for the price but this place is a dump. Our room was full of dust you could see it overhang the top of the wardrobe. The carpet was filthy, the bathroom was even worse. The bath had chipped enamel, the ceiling above the shower was vile and at the side of the toilet and at the back of the toilet seat was filthy. The dust on the picture frame and on the high picture rail in the bathroom must have been there years. The 2 good points in the room were the shower was hot with good water pressure and the bed was comfy. The room was stifling hot and when we asked about a fan they said they were all out, it's a very small hotel so we couldn't believe they didn't have enough to put 1 in each room. The dining area was just as bad as the bedroom, it had wallpapered ceiling which was hanging loose. The walls were dirty, the picture frame had a dust gathering hanging off the bottom corner and it looked like the woodchip wallpaper on the walls and woodwork hadn't been painted since the 1970's. The breakfast was reasonable and hot at least. If we were really desperate for somewhere to stay in Headingley we still wouldn't stay here again even if it was free. The notice on the back of the door in our room stated the bar closed at 11. We got back from the rugby match at 10 to ne informed by the happy chap on the bar (total misery) that he was closing it and we could have 1 drink. All it needs is flocked wallpaper and it'll be a 70's themed hotel.

Partner

2/10

Poor

28 Jun 2026

Jonathan

Wow! This was a genuine shock. Location was good for Headingley which was why I booked it. That's as far as I can remain positive. I'm not sure which was more dangerous to health - the exposed electrical wiring on the wall or the stench of fungus and bacteria coming from every surface. The sheets were clean but they couldn't mask the smell of decay from the mattress underneath which I didn't dare to inspect. The threadbare carpet was filthy and I can only say I was relieved to find that the squishy thing I trod on upon entering the room was only a discarded cola bottle sweet. Not a classic welcome. I didn't dare to take my shoes off. The whole place stinks of damp and aged dirty carpets which they tried to disguise with an army of air fresheners- a futile battle. Everything was decayed and sad. There was only a shared bathroom between multiple rooms, which was in desperately poor condition with broken taps, a mouldy shower and the cheapest furniture. It's hard to imagine how run down, unhealthy and unsafe this place is so please check the photos.

Friends_and_family Friends

4/10

Poor

08 Jun 2026

David

The owner was fine and the bathroom very clean. The stairs to the top floor are steep and darkish. The room is a mess with stain5on the ceiling and walls.

Self

6/10

Pleasant

10 May 2026

Alan

Couldn't fault the staff for helpfulness.

But the room we were in was falling apart, holes in the walls, window didn't stay shut, light didn't work and the switch was showing wiring. The whole place feels past it's best.

Breakfast very nice.

Friends_and_family Family

4/10

Poor

25 Nov 2025

Peter

I didn't have breakfast. However, whilst the room was tidy the pillows were like concrete blocks. Also the bathroom had damp and fungus because they dont have an extractor fan. The room also are in need of decoration. I paid £89 and i wouldnt say it was worth £30. Disappointed. Whilst the lady on reception was polite and courteous i wont be staying there again. I work in Leeds a few times a year so i will put this on my 'do not use' list of properties.

Business

2/10

Poor

19 Nov 2025

Keith

The hotel reception staff very good and polite
The bedding was clean ,
That’s it
Room filthy throughout dust and dirt all over unkempt and very very DATED
the front and back of hotel dirty and full of potholes
The telly was older than me ,
I’m truly sorry to be negative but wow ,
Never again ,

Partner

10/10

Exceptional

12 Oct 2025

Sean

Friendly staff on check in everything as described and very homely comfy room

Partner

10/10

Exceptional

22 Sep 2025

nicola

Perfect for my needs, hotel a little tired but dwoukdnt stop my booking again. Breakfast was superb and staff were super friendly and helpful.

Self

6/10

Pleasant

02 Sep 2025

Kelvin

Ok

10/10

Exceptional

13 Jul 2025

Leigh

I liked the check in till 11pm. Thought i was going to be late at 10pm

Leisure Self

2/10

Poor

12 Dec 2024

Sajad

Full of mud in carpets, no hot water in the morning, broken tiles etc

6/10

Pleasant

31 Aug 2024

Elizabeth

The room was reasonably priced and was near to my son and sadly that was the only plus point. Although there was a small fridge and kettle the only socket was an extension lead that was suspended when appliances were plugged in. The bathroom ceiling over the bath was water damaged and gaffa taped up and the grout was stained, and as far as I was concerned should not have guests in until repaired.

Leisure Self

2/10

Poor

15 Aug 2024

john

Better suited for the homeless, English breakfast was good

Leisure Self

6/10

Pleasant

14 Aug 2024

susan

Staff were very good . The building is old & tired

Leisure

4/10

Poor

07 Aug 2024

Martin

The rooms offered were not the rooms you advertised on your site that I thought I had booked. Basement rooms showing signs of damp and also smelling damp.

Leisure Self

10/10

Exceptional

31 Jul 2024

Shane

A very helpful, thoughtful & friendly lady helped us with our booking throughout, thank you !!

6/10

Pleasant

20 Jul 2024

stephen

For the money it's good value. But the property rooms are old fashioned and need a refurb. Very helpful staff.

Leisure Self

2/10

Poor

04 Jul 2024

James

You get what you pay for

Lovely receptionist. Good location. Room and building was very tired. The lock on the bedroom door did not work well.

Business

8/10

Excellent

06 May 2024

Gerard

The price of the booking was my reason for going to butler's.It was very competitive and reasonable and it's location suited my visit to Leeds.

Leisure Self

6/10

Pleasant

04 May 2024

Mark

A one night only stay.

Hotel is tired. Room was small with two uncomfortable small single beds.

The light switches operated intermittently and buzzed, suggesting at best a loose connection. The bathroom ceiling showed signs of historical leaking from above.

Self

10/10

Exceptional

17 Apr 2024

Jean

Forgotten I've stayed before

Leisure Self

2/10

Poor

25 Nov 2023

Neil

Mold in shower. Carpets not hoovered. Bed base had previously collapsed and been filled with pillows and blankets. Probably the worst hotel room I’ve ever stayed in. Poor nights sleep in a very grubby run down building. Needs money spent soon. Cobwebs in dining room at breakfast,which incidentally was average at best for 7 quid.

Leisure Partner

6/10

Pleasant

19 Sep 2023

Tracy

Firstly I’d like to say I wasn’t informed of a shared bathroom which was dirty by the way, we had 1 room with 3 single beds the beds were comfy and the white linen in bed were clean. There wasn’t a bed side cabinet between each bed so I really didn’t have anywhere to put my glasses and jewellery when took them off at night. There was a smell when you walked in,though the window was open,the window latch was broken so there was a chill coming in through it at night,the drawers that had tea/coffee things on was dirty behind it like it hadn’t been clean/ vacuumed for some time. The room was long but not wide enough for storage of our luggage, the tv on wall facing the door as you walked in was small so even if we did want to watch it the person in the end bed wouldn’t be able to see it. It needed to be a bigger screen and in middle of wall. The walls need a paint a neutral look would be much nicer.

Leisure Family

6/10

Pleasant

04 Sep 2023

Verified traveler

Overall Cleanliness????

Bed comfy and bed linen clean. Tea and coffee making facilities in the room. Room badly needs a lick of paint and a good deep clean. Showers aren't being properly cleaned - only once over many years do I recall getting an acceptable clean shower. A little extra care and attention and this could be a really nice place to stay.

Self

6/10

Pleasant

28 Jul 2023

William

Mould in the shower, pretty small and poor quality room. An ok stay, pretty mediocre.

Self

10/10

Exceptional

01 Jan 2023

Peter

Nice little hotel next to the test match cricket ground.

Leisure Self

10/10

Exceptional

19 Oct 2022

Gavin

Uncomfortable bed but great location

Bed was uncomfortable but the location and cost more than made up for it.

Self

2/10

Poor

02 Oct 2022

Gethin

Old, smelly carpets. Too hot in the bedroom. Small bath. Terrible pillows. Smell of tobacco all night.

Leisure Partner

4/10

Poor

05 Sep 2022

James

Convenient, great service, shame about room

Plus points, Very easy for Headingley Stadium, Free plentyful parking. Breakfast was fine and great value at £5. Staff were pleasent and accomodating allowing usto check in at 11:30 which was much appreciated
On the Downside our room was vile, grotty, crammed dark and dirty, genuinely the worst room i have stayed in in 20 years of being on the road as a sales rep, we can live with tired but not dirty, i dont think the 2 small windows have been cleaaned for years, you could harld see out of them. The communal bathrooom was also horrid, my partner refused to shower and waited until we got home, there wereother customers pubes in the shower mould all over it, poo stains in the toilet pan that were still there the next morning and generally reminisant of camping holiday toilet blocks growing up in the 80s. it is such a shame because if the rooms and bathrooms were tidied up and deep cleaned this could easily be an 8 or 9/10 hotel for sure. Would expected better £95 for B&B in this area. Sorry, i can't be more positive and hope the owners take our comments on board, with work requirements i could easily stay here 10 to 20 times a year but not whilst rooms are as bad as they are.

Partner

2/10

Poor

07 Aug 2022

Martin

Nightmare

The hotel from the outside was not appealing at all ,check in was straight forward, onto the room which was absolutely appalling, bathroom was stinking with ripped vinyl, cobwebs in every corner , dusty ledges above beds. Myself and my wife stayed approximately 10 minutes, during those ten minutes we where looking for another hotel. We then checked out and rebooked another hotel in Leeds at our own cost.
Naturally we did not expect this extra expense and this have left us totally out of pocket.
We have photographs of our 10 minute stay.
We also feel that Hotels.com should remove this unsightly so called hotel from your site, we wil be contacting trading standards.
Ps by no means are we snobs, any person would expect better than this hotel.!

Partner

2/10

Poor

16 Jul 2022

Verified traveler

X

You told me the room had a shower or a bathtub,it was in fact a shared bathroom, that didn't have hot water,I expect compensation for a terrible stay.

Business

8/10

Excellent

15 Jul 2022

Daniel

Nice little hotel

Very affordable.

Business

6/10

Pleasant

02 May 2022

Mark

Disappointing

Extremely tired.old fashioned.cracked floor tiles in bathrooms nearly took skin off feet. Broken light fittings. Mould around ancient bath..needs some TLC

Friends_and_family Family

8/10

Excellent

29 Oct 2021

craig

Pleasant welcome from staff, parking limited due to volume of guests. Room adequet fro stay

Business

4/10

Poor

17 Oct 2021

Ion

No

Business

4/10

Poor

13 Aug 2021

Verified traveler

It was ok. In need of a bit of a refurb.

Business Self

8/10

Excellent

17 Jun 2021

ROBERT

Cricket 🏏 trip

Staff were friendly and helpful, breakfast was very good, free off road parking was a bonus,
Clean bedding and towels, local to both Headingley cricket and Rugby stadiums and would be more than happy to stay there again 😀

Self

4/10

Poor

03 Nov 2019

Verified traveler

Cheap but I guess you get what you pay for - off road parking was easy and obviously free - rooms were just about functional for one night but next time I would revert to norm and pay a bit more and stay in the center - the photo makes the hotel \"quaint\" when really all it is is a bit tired

Leisure Family

6/10

Pleasant

21 Oct 2019

Verified traveler

Not what we expected but clean and convenient

Our stay was not what we expected to find for the price we paid. There was a communal bathroom and toilet down the hall way, the decor was dated and the rooms smelt like smoke when we got back at the end of the night.
On the positives, location is superb, car parking available, quiet even though it was a busy road and the bedding & rooms were clean, extra plus the dog was happy and stress free

Partner

6/10

Pleasant

16 Dec 2018

Verified traveler

Beware of the room descriptions - not all may be accurate. States private bathroom which is not the case

10/10

Exceptional

15 Dec 2018

Verified traveler

Value for money when you compare the hotel to other locations. Sure, the hotel is a little run down but that is reflected in the cost. The hotel staff were very helpful and friendly. I very much enjoyed my stay with this hotel.

I would recommend the breakfast as it was delicious. I would most definitely book again if I were visiting the Leeds area.

8/10

Excellent

15 Dec 2018

Kevin

Leeds stopover

Friendly place to stop

8/10

Excellent

08 Dec 2018

Verified traveler

Nice hotel a really close to Headingley centre.
Really nice staff
Great choice in music taste

6/10

Pleasant

17 Sep 2018

lynn

Ive stayed here twice ive never had any probs ..its very comfy very clean and the full english is spot on ....

6/10

Pleasant

17 Sep 2018

Daniel Stevenson

My room could do with a redesign, as the decor was mismatched, but everything was clean and everything worked, so I can't really complain. . It is currently having a refurb, apparently, so I'm sure it'll look better soon.

Friends

2/10

Poor

17 Sep 2018

steve

Needs an upgrade

Bed bugs , smelt of smoke and water was Luke warm

8/10

Excellent

03 Aug 2018

Jon

Great Locaiton, Friendly, well priced rooms tired

Location Location Location, great location near to bars and restaurants

8/10

Excellent

03 Jul 2018

James

Do I hate you BUTLER'S?

Food and room were good for the price. Exterior and some of the interior, is in need of some cosmetic work. Remember the first thing a guest sees is the outside; if that's not good, it automatically creates a worry about the rest of the hotel. Spend a few quid to tidy the place up; I'm sure it will create more bookings.

Friends