Name: Park Plaza Leeds
Address: Boar Lane, City Square, Leeds, LS1 5NS, GB

8/10

Excellent

21 Jul 2026

Amanda

Had a 4 night stay at the hotel. Location is excellent although I didn't know the entrance was around the back. The revolving doors are not useful if you have luggage. Reception staff were good and my high floor request was accommodated. That said one of the lifts was out of order and this queues and wait times were excessive.

The room faced the city but on floor 17 had an amazing view. The room however was dated. The dressing table showed signs of wear and the decor was old. The bathroom had a shower over the bath and took a bit of working out how to use. Provided shampoo etc was a good quality.

The hotel operated a no clean policy in exchange for drinks tokens but 1 drink for 4 days was not an industry leader. That said it is a initiative I support.

Check out was quick and a free luggage hold was offered and welcomed.

Overall a great location spoiled slightly by old rooms, lift issues and a not exactly industry leader approach. That said for the price I would return.

Self

6/10

Pleasant

20 Jul 2026

Mark

Fantastic location, good value for money. Staff are a delight. Rooms dated and a bit spartan, need a refurb but have aircon and big bathtubs. Breakfast good value if prebooked. Wait for the lifts can be annoying. If you’re not put off by the 1990s vibe it is a solid choice.

Partner

8/10

Excellent

19 Jul 2026

Tanya

Nice hotel. Lifts need maintaining as one was out of action so the wait was quite long but I’m sure it’s most likely been fixed now
Very close to everywhere we needed to go. Very close to the Q car park on Albion Street

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Sean

Hotel is great \" location wise \" , just 5 minutes from Leeds railway station, rooms are clean and the staff were very good throughout.
Only problem we had was the breakfast ( on offer at £10 each ) was very poor compared to other hotels we have stayed at.
The tea was in a thermos flask, the food was tepid at best.
Will stay at the hotel again, but eat breakfast out next time,

Partner

10/10

Exceptional

12 Jul 2026

Miss Sharon

Nice hotel
Great location
Check in staff really helpful
I've stayed before and would stay again

Self

10/10

Exceptional

09 Jul 2026

Martyn

Another great stay here. We were also given a room upgrade upon check-in, which always helps to make the stay more enjoyable.
Will definitely stay here again as it’s only across the road from the train station. It’s ideally located for shops, bars and restaurants.

Partner

8/10

Excellent

09 Jul 2026

Kevin

I paid extra for a king bed, but it was just 2 single beds pushed together.

Other than this, the stay was superb

Self

8/10

Excellent

07 Jul 2026

Dee

The hotel was in a great location however parking was off site. We had breakfast which had a good variety.

Partner

4/10

Poor

05 Jul 2026

Rachael

Very outdated needs a revamp

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Prakashbhai

Very good hotel and very good location. The staff were very friendly and helpful. The room was very clean and the bed was very comfortable. Highly recommend.

Partner

10/10

Exceptional

02 Jul 2026

Eric

The Park Plaza is extremely well located on the central square across from Leeds station.
Why I go back often is the staff. I had a friendly greeting at reception and was warned that one of the lifts is being worked on so I should give myself extra time in the morning. There will always be things going on, good staff are proactive and let you know about it.

at breakfast, the main hostess remembered me. It takes so little to smile and say welcome back.
They also have one of my favourite hotel breakfasts.

The hotel is a bit dated, but that is more than made up for with the great staff and good price for a business hotel.

Self

8/10

Excellent

01 Jul 2026

Mercedes

Great central location just down the road from the car park with 20% discount for guests. The staff were very accommodating and friendly and were happy to make up another bed. Breakfast was good.
Downside: some of the furniture was a bit grubby and showed definite signs of wear, for what was advertised this was not what I expected, however the price we paid was fairly reasonable and maybe that is why. I was also disappointed with the tea/coffee provisions as there was only 1 peppermint, 1 everyday and 1 fruit tea and 1 pack of biscuits provided and only a few sachets of milk and sugar (not that I take sugar but…). There was more on offer with the coffee provisions but only 2 cups worth. I had booked the room for 2 people and it is supposed to take 3 so we had to go begging from the front desk.
Another issue was the bathroom. The door didn’t go all the way to the floor so you could hear (and smell) everything from the bathroom. The door felt like you were going to break it when you closed it. There was nowhere to hang anything (clothes, towels etc.) and the water temperature in the shower had no cap on it so I burnt my feet trying to adjust the temperature - only a giant would be able to reach the taps from outside the bath and the temperature was too hot even on the cold setting. That being said I would consider staying again depending on the price

Friends

10/10

Exceptional

30 Jun 2026

Julia

Close to the railway station and main shopping area. This was my second visit in 4 months. I did not have breakfast, but there are plenty of other options in the area. Rooms are very spacious.

Self

8/10

Excellent

29 Jun 2026

Debra

.

10/10

Exceptional

28 Jun 2026

Glenn

Modern hotel. Spacious bedrooms. Quality TV in the room, updated.

Great view from a high floor.

The staff were super friendly and helpful.

The lifts need a serious upgrade to ensure speed, reliability and availability.They work but are very slow to access one to use !

Prefer this one to The Queens over the road we used last time. This hotel is cheaper and more modern.

Friends_and_family Friends

8/10

Excellent

28 Jun 2026

Sandra

We had a lovely room, that was clean, with tea/coffee making facilities, plenty of clean towels, beds were comfortable! Ideal location when getting off the train, check in was made easy by doing it online, when we arrived our room was ready! Would deffinately stay there again

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Mark

Room wasnt very hot would of helped if the air con was in when arriving. The beds were two singles push together and at different heights.

Self

6/10

Pleasant

17 Jun 2026

Sofiia

The hotel boasts a perfect location and very spacious, beautiful rooms. However, the decor and fixtures are outdated. With a proper renovation, this property would be flawless.
I was deeply disappointed by the bedding. While advertised as a King bed, it was actually two Twin beds pushed together without a mattress topper. This is unacceptable for a hotel and resulted in a very uncomfortable stay.

Self

8/10

Excellent

14 Jun 2026

Lesley

Good hotal, location good. Rooms large and very comfy. Lifts terrible. Had to wait for lift, only one appeared to be working, this was early evening. Walked down 6 flights/gloors.

Friends_and_family Friends

10/10

Exceptional

12 Jun 2026

xanthe

A wonderful bedroom and great staff . Very clean and a fantastic location. Breakfast was good too!

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Marie

smooth check in, nice room, great location

8/10

Excellent

01 Jun 2026

Darren

Nice clean hotel, location was excellent especially as we'd travelled by train and it was literally over the road.

Partner

10/10

Exceptional

31 May 2026

Nikki

Great experience the room was perfect, well equipped and very clean based right in the centre it’s perfect for al the local amenities

Friends_and_family Family

10/10

Exceptional

31 May 2026

Emma

Brilliant location, staff were lovely. Really easy check in and comfortable stay.

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Clare

Great room and clean. Hotel smelt really nice

Friends_and_family Friends

4/10

Poor

30 May 2026

Chris

Unhelpful check-in staff. Air conditioning in the room doesn’t work. Worst bed I’ve ever slept on. The pavement would have been more comfortable. Room look dated now.

Partner

10/10

Exceptional

29 May 2026

Natalie

Really enjoyed staying here, air con was an absolute godsend on the hottest days 😂

Partner

10/10

Exceptional

27 May 2026

Les

Great location, nice room/bathroom, good staff, perfect stay.

10/10

Exceptional

27 May 2026

Mark

Our go to hotel everytime we stay in Leeds now.
Perfect central location, easy parking and always get a good night's sleep!
Staff are great, rooms are clean and can't really fault anything.

Partner

10/10

Exceptional

25 May 2026

Paul

Everything I needed for good stay in Leeds

Friends

8/10

Excellent

25 May 2026

lauren

Quick check in, room was clean and plenty of space. One of the sockets in the room didn’t work. I think the lights have been messed up - switch at the right side of the bed turned the light over the left side of bed and vis versa.

Partner

10/10

Exceptional

23 May 2026

Anand

Good room

Friends_and_family Friends

10/10

Exceptional

21 May 2026

Andrea

Nice room and excellent breakfast. It was a Saturday night , but still quiet on the corridor which I appreciated!

Self

10/10

Exceptional

19 May 2026

Carl

Great stay

Partner

8/10

Excellent

17 May 2026

KAREN

Great location for train station, pubs ,bars and restaurants which is ideal.
Hotel is nice and clean, our rooms were spacious with all amenities

Friends_and_family Friends

6/10

Pleasant

13 May 2026

Chris

Disappointing - room size decent but had to search for kettle, coffee and tea found in a warm wardrobe with milk sachets looked like it hadn't been filled for weeks. Curtains hard to close had to lean on back of sofas to reach.
Breakfast cool hot food, not much choice . Only filter coffee tasted like it had been stood a while and a domestic toaster just the one

Friends_and_family Family

8/10

Excellent

11 May 2026

Andrew

Good

8/10

Excellent

10 May 2026

Alicia

Very average. Had declined since we visited in early 2025

Partner

10/10

Exceptional

08 May 2026

Nicholas

Very nice stay. Staff were all very helpful and the location, right by the station, is excellent.

Friends_and_family Friends

8/10

Excellent

06 May 2026

stuart

My stay was as good as my last stay but this time without breakfast

Partner

8/10

Excellent

05 May 2026

Tshadiwa

Really helpful staff. Accommodating. Close to everywhere in Leeds city centre. My go to hotel in Leeds.

Self

10/10

Exceptional

04 May 2026

Corrado

Just outside the train station, nice big hotel, friendly staff, great big room, lots of space to put clothes etc. Tea and coffees available, fridge and safe too. Nice comfy bed. The only slightly negative thing... the lift might take a while especially if you are high up with the floors

Self

8/10

Excellent

04 May 2026

Catherine

Lovely large executive room with massive bed. Best pillows we’ve had in a hotel as they were soft but not too thick and bouncy. Fabulous shower. Large windows which really brightened up the room. Lifts took ages, ended up walking as quicker! Checked in half an hour early for no fee. Really large good quality bath towels. Free water and use of a mini fridge. Coffee and tea facilities including a pod machine. Only thing missing was the bath robes and slippers (unless we weren’t looking in the right place!). We would definitely stay here again.

Partner

8/10

Excellent

27 Apr 2026

Stephen

Room and staff spot on location very good for food drinks and shopping, train station 2 minute walk. Parking at Q park very simple and secure 4 minute walk to the hotel.
Breakfast good but have had better but definitely 100% will return.

Partner

8/10

Excellent

22 Apr 2026

linda

Central, opp train station.

Self

10/10

Exceptional

21 Apr 2026

Michael

Very helpful and efficient staff. Great breakfast.

Partner

8/10

Excellent

19 Apr 2026

Rebecca

Front staff were very friendly and helpful. Breakfast was awesome.
Seems like all the effort has been spent on the reception area as our room was in desperate need of updating. Curtains were filthy, old carpets etc.
decent night sleep though!

8/10

Excellent

18 Apr 2026

Louise

Only gripe was the WiFi was down during our stay. Everything else great, nice staff, clean room, everything we needed for an overnight stay. Great location, key on your phone for convenience. All good 👍

Family

6/10

Pleasant

17 Apr 2026

Joanne

Breakfast was awful cold and coffees were also cold

Partner

8/10

Excellent

12 Apr 2026

Liam

Good location near the station, nice entrance way. Room a little dated but overall a decent stay

10/10

Exceptional

10 Apr 2026

dean

Everything I needed and excellent location

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Gary

Great staff who were helpful, however the room was poor for the cost, very old styling and carpet was not clean, water left in the kettle. I had been looking forward to staying at this hotel as it’s a great location. But would not chose to stay hear again as there are much better hotels for the cost of this one.

Self

10/10

Exceptional

06 Apr 2026

Martin

Very helpful staff, convenient location in city center. Spacious room with a good breakfast, what more would one need

8/10

Excellent

06 Apr 2026

Rachel

Only stayed overnight. Hotel is in good location. Staff pleasant. Bed a little hard for my tastes

8/10

Excellent

05 Apr 2026

stuart

Check in was easy as i was able to complete this online. Staff were friendly. Room was excellent with plenty of in room amenities. Bed was comfy, providing a good night's sleep. Bathroom was spacious. I found the shower a problem as the shower head was built into wall and this meant that to shower you had to be right against the end of the bath. Breakfast was the only thing i could moan about and this was because of the strange tasting sausages. Use. plain pork sausages for breakfast please. Over i enjoyed my stay and would definitely stay there again, although i may go to Spoons for breakfast instead.

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

Jonathan

Our stay is excellent! 100% recommendable

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

David

Lovely check in staff excellent breakfast

Partner

8/10

Excellent

29 Mar 2026

linda

Very good breakfast, good choice of food.

Self

10/10

Exceptional

29 Mar 2026

Liam

Breakfast was fantastic.

Partner

10/10

Exceptional

29 Mar 2026

Gary

Didn’t use either

Friends_and_family Friends

10/10

Exceptional

27 Mar 2026

MALCOLM

Spacious comfortable and quiet room

Self

10/10

Exceptional

25 Mar 2026

Gerard

Excellent hotel right beside train station and city centre shopping

Partner

10/10

Exceptional

22 Mar 2026

Neil

Excellent location. Bit dated but very clean and had all necessary amenities.

Self

10/10

Exceptional

21 Mar 2026

Tracy

Stayed overnight, very convenient location opposite the train station, easy check in, large clean room. Tea and coffee facilities, fabulous ESPA toiletries

Partner

8/10

Excellent

19 Mar 2026

Angela

Wonderful location for exploring the city centre. Staff were friendly and helpful. Our room was large, however it is definitely in need of updating. Carpet was stained, marks on walls and was quite outdated.

Friends_and_family Family

8/10

Excellent

12 Mar 2026

Ria

Convenient location bed and pillows quite hard, little things like one of our towels had a hole in it let the place down a little.

Breakfast was a bit disappointing. I was greeted and seated by a nice member of the team but after that nobody came anywhere near me so i couldnt ask for coffee or fresh eggs as i had hoped so stuck with some toast and apple juice. Hot food looked ok

Friends

10/10

Exceptional

12 Mar 2026

Stephen

.

Self

8/10

Excellent

10 Mar 2026

Lindsay

Clean room and excellent location

8/10

Excellent

06 Mar 2026

Stephen

A very convenient place to stay.

10/10

Exceptional

03 Mar 2026

Steve

Excellent location opposite railway station, bars and shops nearby

Partner

10/10

Exceptional

02 Mar 2026

Karen

Great location

10/10

Exceptional

02 Mar 2026

vicky

Clean, spacious room in a great location.

Partner

8/10

Excellent

24 Feb 2026

Sean

Staff were all fabulous, room a little \"tired\" and needed some tlc, saying that it was clean & warm

Partner

10/10

Exceptional

22 Feb 2026

Damian

Excellent hotel , brilliant location

Partner

10/10

Exceptional

17 Feb 2026

Alexander

Freindly staff very clean room and communal areas
Lovely food

10/10

Exceptional

15 Feb 2026

Natasha

Room needs an update
It was clean, spacious and plenty facilities
The breakfast was beautiful and plenty choice

Partner

10/10

Exceptional

08 Feb 2026

Dianne

Perfact hotel, clean and staff where fantastic

Partner

10/10

Exceptional

06 Feb 2026

Ian

Room was excellent and great value for money. Very comfortable. Good shower. Big TV. Restaurant and bar good and not too expensive. Nice staff.

Business

10/10

Exceptional

06 Feb 2026

Catherine

Good location, clean rooms and friendly staff. My home from home when in Leeds.

10/10

Exceptional

06 Feb 2026

Adam

Great room

10/10

Exceptional

01 Feb 2026

Simon

Great hotel.

10/10

Exceptional

26 Jan 2026

Ensley

Great stay. Courteous staff.

Business

6/10

Pleasant

22 Jan 2026

Kim

The room looked very tired and the bed was really hard. It was ok - but just that.

Business

8/10

Excellent

22 Jan 2026

Linda

Room was big but I would say tired! Large bleached patch on the carpet, carpet freyed at the edges, bathroom door streaky marks on - small patches of damage to other areas of the room!!!

Partner

10/10

Exceptional

21 Jan 2026

Vicki

Ok needs upgrade

10/10

Exceptional

18 Jan 2026

Declan

The staff very helpful

10/10

Exceptional

16 Jan 2026

Gareth

Room clean but slightly tired in places. Given the price though, great location, value for money and decent breakfast. Recommend a stay if in Leeds

Business

10/10

Exceptional

15 Jan 2026

Florence

Everything is nice.

Leisure Family

2/10

Poor

11 Jan 2026

Samer

My stay at Park Plaza Leeds was a very disappointing experience. The hotel is advertised as a four-star property, but based on my travel experience, it does not meet that standard and is closer to a three-star hotel at best.
The rooms and facilities feel very dated. The beds, bedside cabinets, and carpets are old, and the carpets were visibly stained. Overall, the hotel appears tired and in need of refurbishment.
I would not recommend this hotel and would not choose to stay here again.

Business

10/10

Exceptional

10 Jan 2026

Christopher

Great staff, cool location

Leisure Family

10/10

Exceptional

30 Dec 2025

John

Another great stay at the Park Plaza. Good sized room. Quiet, and a great breakfast.

8/10

Excellent

28 Dec 2025

Karlie

Reception staff were friendly on check in, very dismissive in checkout (left around 7am) and 2 memebers of staff continued to talk and ignore me. The room was comfortable, however marked carpets and wardrobes smeared/ smudged with what I assume is cleaning products. Foul smell in the lift when checking out.

Partner

6/10

Pleasant

28 Dec 2025

Rachel

I didn’t eat, bed was rather uncomfortable, mattress felt lump . Rather tired room and could do with updating. Other then that excellent for what we paid and how long we stayed in the room

10/10

Exceptional

24 Dec 2025

Wing Tat Oscar

Great location. Comfortable beds. Large bathtub. Nicely decorated. Reasonable price.

10/10

Exceptional

23 Dec 2025

Ben

Clean room, great size and friendly staff

Business Self

8/10

Excellent

19 Dec 2025

Julia

Excellent location, just across the road from the railway station. The rooms are in a skyscraper, so was high up in the hotel, but there are plenty of lifts. Very close to all the shops in Leeds too. I didn't book breakfast so can't comment on that.
The kettle in my room wouldn't work and the hairdryer in the bathroom was a bit old, but there was another one in the room. I was able to leave my luggage there before check in/after check out.

Business Self

8/10

Excellent

19 Dec 2025

Shaun

.

Partner

8/10

Excellent

18 Dec 2025

Paul

Room clean and tidy but looking a bit tired.

Business

4/10

Poor

18 Dec 2025

Douglas

Night 1
Set room temperature to 16. Woke up at 1am to find it had changed to 18 so reduced to 16. Awoke at 0500 to find the temp at 26. Lights directly about the bed randomly turned on overnight.

Raised this with reception and maintenance resolved the random lighting.

Night 2
Returned to room at 2200 to find housekeeping had not visited. Temp was again at 26. Rang reception and was promised they would change the temperature centrally. Again 0500 and 26 degrees.

Night 3
Housekeeping had been today!

Heading 26 again FFS.
Spoke with reception and assured they would manage this remotely.
0500 and 26 degrees. Gave up. Got you early and went to work on 5 hrs sleep.

Advised reception when I left so hopefully they'll feed room 1602 before the next person sleeps in the oven!

Business Self

8/10

Excellent

17 Dec 2025

michael

Everything