Name: The Address Citywest
Address: Kingswood Village, Naas Road, 22, Dublin, D22W580, IE

10/10

Exceptional

10 Jul 2026

Marie

We had an excellent stay in your hotel, the staff were brilliant and the food and accommodation was excellent, thank you.

Partner

6/10

Pleasant

14 Jun 2026

Amy

Hotel was fab, rooms very clean and cosy. Staff were very helpful. House keeping did fab job but never locked the door so when we returned late evening the door pushed open.

Partner

4/10

Poor

14 Jun 2026

Neil

On booking we requested any room on an upper floor. When we checked in we given a ground floor room.
The staff and managers were argumentative and unprofessional. They wouldn't listen to our side of the story and wouldn't view evidence!

Staff from reception were manning the bar and didn't know how to pour a pint.

Hotel is beautifully renovated but staff let it down.

Partner

10/10

Exceptional

24 May 2026

Nikolas

Didn’t stay for much but it was a great hotel and super clean.👌

Family_with_children

10/10

Exceptional

19 May 2026

Jill

Great dinner at “North” next door. Rooms were clean and nicely appointed. Brunch at “north” - service was a bit slow and many items were out on the buffet.

Partner

6/10

Pleasant

01 May 2026

Gavin

Showers on third floor are terrible, no pressure

2/10

Poor

30 Mar 2026

Roxy

Italian manager was so rude not sure why he is still there. Worst customer experience ever.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Julie

The hotel was clean and quiet. The staff were friendly and helpful.

Family

4/10

Poor

04 Mar 2026

Shane

Great parking underground and secure.
Room was clean
Shower flowed onto the slope in the bath so couldn't get under the shower.
The noise from the busy motor way right beside it was extremely loud. I thought a window was open first but no, it was that loud! It woke me at 5am and that was it, couldn't get back to sleep

Self

10/10

Exceptional

29 Jan 2026

Michael

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Business Self

8/10

Excellent

21 Jan 2026

Conor

Room was very pleasant. Bathroom for a 4 star if its price needs an upgrade.

Business

8/10

Excellent

19 Jan 2026

Michael

Business trip this time around hotel a little bit off the beaten track but all okay

Business

8/10

Excellent

10 Dec 2025

Timothy

Clean and comfy room

Leisure Partner

6/10

Pleasant

01 Dec 2025

Zahoor

The hotel is lovely but the food was atrocious. I ordered the fish and chips for dinner: it looked re-heated and the worst fish and chips I've had in my life. Didn't want to eat it but ate less than half of it as I was super hungry. Otherwise I would have complained.

And then I had the brekkie the next day and the black pudding was in the same hotplate as the baked beans. They were both under the same cover. I mean, who does this? Beans are vegetarian and no vegetarian will ever touch those beans.

Will never have food there again if I stay there, which I certainly may do due to the location.

Business

6/10

Pleasant

20 Nov 2025

Declan

Mattresses weren’t great overlay soft

10/10

Exceptional

11 Nov 2025

Jordine

Room clean, meal good. Shower cold in the morning, but hot and pleasant that evening.

Leisure Friends

10/10

Exceptional

01 Nov 2025

Kari

The only thing was the mattress didn’t agree with me but I usually use a plush pillow top. Everything else was great !

Leisure Family

10/10

Exceptional

30 Oct 2025

Peter

Friendly staff, nice restaurant next door. Easy parking.

Business

8/10

Excellent

29 Oct 2025

Liam

Good basic business hotel for short trips. Ask for a quiet room else the road noise is distracting.

Business Self

8/10

Excellent

26 Oct 2025

Jonathan

Beds were comfy, 137 was quiet great nights sleep and breakfast was tasty

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Leslie

The welcome to the hotel was very warm, all staff were very helpful. The hotel room was very large, bed comfortable but would recommend a mattress topper to have just a bit more softness. Slippers and housecoat available for sauna.

Leisure Self

10/10

Exceptional

09 Oct 2025

Kieran

Staff are excellent, Noth restaurant is first class.
Guest parking is safe and secure.
All over a first class experience.

Business

10/10

Exceptional

05 Oct 2025

Dawn

The room was clean and comfortable. We especially appreciated the flexibility to park our car before our official check in time with a departure from the parking garage long after we checked out. Thank you!

Partner

10/10

Exceptional

25 Sep 2025

David

Breakfast added

10/10

Exceptional

16 Sep 2025

David

Great mini break hotel for Dublin

Lovely hotel with good public transport links into Dublin Centre. Room to a good standard with bath robes and slippers provided. Staff friendly and helpful . Restaurant evening meals were very good and good value

Partner

8/10

Excellent

14 Sep 2025

Poh Imm

Room was great. Location isn’t great if you rely on transport. Underground parking is available but check in staff don’t encourage using it which is odd. Located near the motorway, can be noisy if window open. For the price of stay and limited dining options nearby, breakfast should be included for all guests.

Leisure Self

10/10

Exceptional

01 Sep 2025

Shylan

The property was well kept, the staff were helpful and kind, and the room was clean and had everything we needed! Would stay again!

Leisure Partner

8/10

Excellent

31 Aug 2025

Kelly

Nice big rooms

Check in staff not so friendly, room was big and comfy! Could hear noise from corridors as people walked passed. About £25 in a taxi to the city centre

Friends_and_family Friends

6/10

Pleasant

28 Aug 2025

Elizabeth

Very clean but very small shower over bath and extremely noisy room backing on to loud road.

Business

8/10

Excellent

24 Aug 2025

Lane

The staff were all very friendly and helpful. The restaurant was fantastic.

Partner

10/10

Exceptional

23 Aug 2025

Adam

Modern look and spacious room.

Leisure Partner

6/10

Pleasant

05 Aug 2025

ian

Got there after 9pm and the restaurant had shut, there is no air con so too warm

8/10

Excellent

21 Jul 2025

Jarlath

Lovely staff and nice hotel.

Lovely staff and nice hotel. Beds a bit firm and restaurant service during our evening meal was a bit chaotic. Food was quite nice though. Breakfast was of an acceptable standard although the pre cooked scrambled eggs were not great. However overall we had a nice stay and would book again

Friends_and_family Family

8/10

Excellent

17 Jun 2025

Niall

Excellent

Business

10/10

Exceptional

07 Jun 2025

Rwendy

Super friendly staff and breakfast was great

Leisure Partner

4/10

Poor

28 May 2025

Brian

Average, no water in the room.👎

Business

6/10

Pleasant

27 May 2025

Mark

Here's the good: a night manager (I assume) who seemed to be everywhere, checking on everything and resolving problems. Very impressive.

The hotel is also design led and they've put real effort into a thoughtful and consistent look.

However, the rooms were uncomfortably hot, even on a night where I needed a light jacket outside. The windows only open a few centimetres and, even then, let in a lot of road noise and pollution as the hotel is next to a main arterial road into Dublin. Honestly, if they're not going to put in air conditioning, they need ceiling fans and innovative ventilation that lets in fresh air but keeps out noise

Breakfast was ok but supermarket sliced bread and pre-packaged sliced fruit. Not great

There also seemed to bed lot of noisy guests partying later into the night. I asked to be moved (and was)

Overall, not competitive

Business

6/10

Pleasant

13 May 2025

Mark

Let down by cold restaurant food

Hotel room was clean. The only issue was I ordered food for collection and asked for a call when it was ready for collection which they forgot to phone me. The food was stone cold. The restaurant were not interested in the fact their food was cold and they still charged for non edible food. There is also a terrible smell of rotten eggs coming from the restaurant drain. I was advised this was being looked into. Apart from this issue everything was good.

Business

10/10

Exceptional

13 Apr 2025

Ximena

Great facilities, limited public transportation

Leisure Partner

10/10

Exceptional

21 Mar 2025

Patrick

Perfect first night stay in Ireland for a trip around the country; escapes the hubbub of city center. Will definitely be staying again at Address Citywest.

Business_and_leisure Friends

6/10

Pleasant

15 Mar 2025

Pierre-Henri

My room was overlooking the highway and I found it very difficult to sleep due to the noise. The room was ok but quite outdated for the price. Staff is great and very helpful, there is a good and friendly atmosphere in the hotel.

Business Self

8/10

Excellent

22 Nov 2024

Emily

Work trip

Fine for a work trip for a night. Room was near motorway so quite loud but was comfortable enough.

Business

8/10

Excellent

27 Oct 2024

Christopher

Solid 4 star hotel with nice restaurant

Decent 4 star hotel. Modern, clean and well maintained. Restaurant was very nice decor and food.

Friends_and_family Family

6/10

Pleasant

14 Oct 2024

JAMES

Old rooms, no cooling.

Business

10/10

Exceptional

07 Oct 2024

James

Quiet room, close proximity to Dublin at a fraction of the price. Friendly staff

Leisure Family

8/10

Excellent

26 Aug 2024

Shendah

Convent location.

8/10

Excellent

30 Jun 2024

niamh

was very hot in room and can't open the window, there is also no aircon. however a fan was provided in the room so that did help.

Friends_and_family Family

10/10

Exceptional

23 Jun 2024

Kristina

The staff were all exceptional… beyond exceptional!! The property was clean and the onsite restaurant was great. It is quite far from city centre and there are no convenience stored nearby but an Uber ride to any tours was less than half an hour ride.

Leisure Family

10/10

Exceptional

18 Mar 2024

Linda

Friendly service, clean and neat rooms. Restaurant has great food and friendly staff

8/10

Excellent

26 Feb 2024

Andrew

The service was very good.

8/10

Excellent

24 Dec 2023

Mark

Overall a decent stay, but the mattress was way too soft and might be in need of replacement (a lot of roll).

Leisure Partner

10/10

Exceptional

02 Dec 2023

Greg

one night stay

Very comfortable good staff great breakfast

Partner

10/10

Exceptional

19 Sep 2023

Jer

Comfortable and bright very convenient to M 50

Partner

2/10

Poor

12 Sep 2023

Adrian

Don't until further notice is my advice

Booked via Hotels - I book 100+ nights a year with them.
I turn up - and the place is like a childrens warzone. Nobody at reception - finally found a staff member after 10 minutes, who phoned for someone to come down.
Turns out all of the first floor is given over to asylum seekers - hence all the kids running around (the hotel is out of town, so there's not really anywhere for them to go). I am not against kids having a good time, or refugees - we have had two living in our house for nine months - but staying in a hotel where we wanted peace and quiet when it full of bored kids running around would not be my choice.
Which I explained to the receptionist when I asked if I could cancel without penalty - yes was the answer - apparently he understood our reasoning. So I booked another local hotel and we left.
The same day - there is one night's accommodation charged to my credit card.
I phoned hotels, it was remarkably difficult to get the sequence of events to be understood - but after he called the hotel - I am told the charge stands, as it was a condition on the booking.
Well, as far as I am concerned, I asked, as was told I could cancel without penalty. Plus - the hotel was misrepresented - whether that is the hotel's fault or that of Hotels.com I really don't care. If I had known ahead that I was booking into a cross between an asylum seekers hotel and a kids holiday camp - I would not have booked in the first place.
Seriously unamused with both the hotel, and Hotels.com

Partner

6/10

Pleasant

27 Aug 2023

Todd

Hungry for better

Loved the staff, room was large and nice. But two things made it less than stellar. No food available after nine thirty pm, not even a packet of crisps or peanuts. That is just crazy. Especially with no pub or restaurant within walking distance. The second issue was a broken window that caused me to hear highway noise all night long.

Business

8/10

Excellent

08 Aug 2023

Caroline

Girls timeout

The Address is a lovely hotel. We were welcomed by a very nice young man, who couldn't do enough for us. Anything we needed, he was just a call away. The room was spacious and comfortable and the bathroom spotless. We dined in the Mcgettigan cookhouse. The food was delicious. Breakfast next morning was excellent. The staff are friendly and very helpful. Had a lovely stay.

Friends_and_family Family

4/10

Poor

28 Jul 2023

gabe

Don’t expect to get any sleep if you stay here. It backs onto a major carriageway. Asylum seekers are also permanent residents here. High prices and low quality.

Business Self

10/10

Exceptional

15 Jul 2023

Mark

What a find!

Great place to stay on the outskirts of Dublin. Easy to find after leaving the ferry and is located close to a park & ride which is convenient for getting into Dublin. Hotel is lovely, rooms spacious and comfortable. Staff very friendly and attentive and the restaurant is great with a good menu and again amazing staff

Friends_and_family Family

8/10

Excellent

16 Jun 2023

Maggi

While it is a beautiful hotel, with an amazing exterior terrasse and restaurant and great staff, there is nothing around the hotel nor shuttle to the airport.

Leisure Family

4/10

Poor

11 Jun 2023

Verified traveler

Please ask chef to not overcook eggs

Constant noise from the lift motors going every few seconds from Room 213. Breakfast was poor, overcooked eggs when ordered. Probably wouldn't stay unless it was essential. Spending €229 for a night wasn't good value.

Partner

10/10

Exceptional

23 Mar 2023

Michael

friendly and welcoming

Leisure Partner

8/10

Excellent

21 Mar 2023

Gerard

Lifts no immediate response to calling buttons

Lift calling button a nightmare had too press several times before a knowledges light came on for landings 😠

Self

10/10

Exceptional

20 Mar 2023

Ryan

Excellent but far away from everything in Dublin and close to the highway..staff were pleasant and restaurant was good

Leisure Partner

10/10

Exceptional

17 Mar 2023

Ryan

We loved it here! Modern clean and the staff was wonderful! The heat we couldn’t figure out (Americans) so we boiled and the hotel is right next to the highway so get a room far from that..otherwise wonderful!

Leisure Partner

6/10

Pleasant

01 Mar 2023

Everton

Nice hotel

Key card didn’t work each day had to walk all the way back to reception with my stuff

Also lots of noise from motorway

Business

10/10

Exceptional

04 Feb 2023

Jude

Hotel was lovely, staff super friendly, although right beside the busy n7 room was quite, my biggest issue was the room and hotel in general was way to warm . The heat in the room mad it stuffy a small issue . I’d definitely stay here again

Self

10/10

Exceptional

31 Jan 2023

Ann

Enjoyable stay

Very enjoyable stay. Our rooms were very pleasant and the breakfast was very good value . Highly recommended.

Friends_and_family Family

6/10

Pleasant

29 Jan 2023

Tom

Was somewhere to get a nights sleep
Had gone downhill a lo
Basically a hotel housing a lot of refugees
Food was ok

Business

8/10

Excellent

05 Nov 2022

Jessica

Great staff. Free parking which is needed since there are no walkable restaurants in the area.

Leisure Family_with_children

10/10

Exceptional

26 Sep 2022

Soydan

Fantastic staff very clean and comfortable hotel

Business

6/10

Pleasant

18 Sep 2022

Joan

Breakfast cups not clean and teapots were dirty no marmalade for breakfast a lot of items from breakfast menu not available

Partner

4/10

Poor

29 Aug 2022

Paul

The location was convenient as an overnight stop before going on to Dublin airport. Quick 20 minute drive to drop off rental car.

Specifically reserved a 2 bed room. I was \"upgraded\" to a better room on a higher floor, but it only had 1 bed. The desk was annoyed and I had to prove my reservation was for a 2 bed room.

The room was at least 25C. While it was a most 18C outside. No windows that can open. No way to regulate room temp. A 15 cm desk fan was the only solution. Can't image an actual hot day.

Leisure Family

10/10

Exceptional

27 Jul 2022

Laura Marie

All the staff we met and talked with were so kind, helpful, and Address Citywst had the BEST seafood chowder of the trip ❤️ The staff went above and beyond to make our holiday to Ireland unforgettable! When our taxi we had set up was going to be coming an hour late, one of the staff went out of her way to call another taxi service for us to make sure our last night in Ireland was PERFECT and a lot less stressful without having to navigate through Dublin

Leisure Partner

10/10

Exceptional

15 Dec 2021

Stefan

Friendly and helpful staff ready to accommodate all of you’re needs.

Business Self

10/10

Exceptional

22 Nov 2021

Tim

THE Address

Clean modern room and en suite, pleasant and obliging staff, would definitely stay again

Friends_and_family Family

4/10

Poor

06 Oct 2021

Kenneth

Complaint

I was issued a room that hadn’t been made up, after returning to reception I was allocated another room.
The restaurant next door was very untidy, I moved tables as there was waste food on the floor under my table.
The new table had bread crumbs on the top so had to be cleaned.

Business

10/10

Exceptional

12 Sep 2021

Audrey

The address City west

Hotel met our needs very well. We stayed for one night after a trip to tayto park. Staff were extremely friendly and helpful though out the hotel from reception to breakfast room etc. We had 3 little ones with us who were very much looked after.

Friends_and_family Family

8/10

Excellent

23 Aug 2021

Marcella

Good Hotel

We enjoyed our stay here. The room was clean and comfortable. The service was good. The cooked and buffet breakfast was excellent every morning. We would stay here again.

Friends_and_family Family

8/10

Excellent

08 Aug 2021

Verified traveler

Only stayed for a sleep as we had a party with work the following day. The room was lovely, and they gave us a free room upgrade. Rest of hotel seemed lovely but weren't there long enough to enjoy. The carpark is secured by a closed gate but extremely tight spaces.

Leisure Partner

6/10

Pleasant

04 Aug 2021

Mike

Business hotel outside Dublin

The hotel is modern with clean rooms. The breakfast was very good and table service which was a nice change. The only negative was the noise from the nearby N7 was incredibly loud all night ... this resulted in the worst night sleep I have ever had in a hotel...never again.

Business

4/10

Poor

03 Aug 2021

Noeleen

Noisy

Lovely room but too hot and too noisy. Could not sleep with the noise of the road

Partner

10/10

Exceptional

31 Jul 2021

Louise

Was a beautiful relaxing night food was delicious staff friendly breakfast delicious will defo be back again

Partner

2/10

Poor

26 Jul 2021

Adrian

Now I do accept that by Irish standards I arrived in a heatwave. However, I arrived at the hotel after midnight, and was given a room that was quite ridiculously hot. I phoned down to reception - someone came up quite quickly and moved me to another room on the other side of the hotel (which had escaped the afternoon sun). But the electrical supply in this room didn’t work. Another room change (on the same “cool” side of the hotel). This is the room I ended up staying in - though if it had not been so late, I would have simply walked out and found another hotel.
Not that I got a lot of sleep - this room was at 28 degrees - a full 8 or 9 degrees hotter than I would choose, and too hot for me to sleep. Opening the window didn’t achieve a lot - it only opens a few inches, and is fitted in a tight recess which hugely restricts air circulation anyway.

I pay to stay in a hotel room in order to sleep.
In that respect, staying here was a complete waste of money.

Business

8/10

Excellent

15 Jul 2021

Verified traveler

Hotel is ideal as a base for sightseeing in Dublin and surrounding area, but only if you have a car. It's not really close to any amenities or public transport.

The evening food (and cocktails) in the on-site restaurant, Mcgettigans, is very good.

Staff throughout the hotel are friendly and welcoming.

Breakfast was excellent and staff went out of their way to be helpful.

Rooms are nice but, in the one we had anyway, could do with a bit of a makeover. Our room had a double and single bed, and whilst mattresses/pillows were comfortable, both bed bases popped and groaned with the slightest of movement. They definitely needed replaced, as I suspect did the carpet and coffee table (which had peeling varnish).
I think most travelers these days expect a king-size bed. No fridge in room.

The bathroom was adequate but the bath/shower was on the small side, with one of my pet peeves, a shower curtain. The shower was slightly old fashioned and needed to be modernised. There was also no shaving mirror.

The room had no air conditioning and opening the window meant having to listen to the noise from the busy N7 all night. Thankfully getting a fan for the room wasn't an issue and was provided almost immediately.

The secure underground parking was great, and there is a small gym.

Leisure Partner

6/10

Pleasant

19 Jun 2021

Aoife

Solo business traveller

Very hard to find the hotel in the 1st place as its not in Citywest, its in Kingswood. Modern exterior and well laid out. Great to get free underground parking. Professional greeting at reception. Bedroom was modern and clean but for the price paid, i felt there could have been more bathroom essentials or some biscuits with tea & coffee packets. Coffee was awful but thats just my personal preference. Had dinner in McGettigans cookhouse which had a lovely atmosphere & helpful staff. Food was delicious but a little expensive as was the wine and bottled still water.
I was very disappointed that the bedroom was alongside main road and the room wasnt soundproof. I couldnt open the window due to the noise and sleep wasnt great either because of this. If booking, i would advise you to look for a room at the other side of the hotel. You should then find it comfortable and sleep well.
I didnt order breakfast the next morning as again it was too costly for me.
Check out was simple with early check out box placed beside the lift.
Location good if you want to be close to Citywest.

Business Self

10/10

Exceptional

10 Jun 2021

Verified traveler

The people here were amazing. They made me belive in humanity again. They were so kind all of them from house keeping on up.the restaurant on the property was amazing two servers Susan and iown were the best. There would be no were id suggest other than here.

Leisure Family

10/10

Exceptional

28 Jan 2021

Laurence

Well looked after

We were very happy with all aspects of our stay and the hotel very kindly changed our booking to the 26th as we had got the date of an appointment wrong

Partner

10/10

Exceptional

13 Aug 2020

Verified traveler

asy access to city/clean

Staff very helpful especially Danielle

Friends_and_family Family

10/10

Exceptional

07 Aug 2020

Gareth

Home from home

Greatoveky stay

Business

10/10

Exceptional

08 Mar 2020

Charlotte

Lovely hotel

Friends_and_family Family

10/10

Exceptional

07 Mar 2020

Verified traveler

The property is very cute and comfy. The food was delicious and the staff was super accommodating.

Leisure Family

8/10

Excellent

29 Feb 2020

GORDON

Good but road may bother some.

Front rooms are noisey due to traffic noise. Didnt bother me but may trouble some. Rooms dont seem to have air conditioning. Rooms and bed are comfortable.

Business

10/10

Exceptional

24 Feb 2020

Libby

Family's stay

It's a very enjoyable stay with my family. The receptionist on the night was very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

22 Feb 2020

Verified traveler