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Hotel Luna
Guanajuato · Mexico
Jarda N De La Unia N No 8 Zona CentroView location
8.8/10Excellent364 Reviews
Cleanliness9.0/10 9.0
Service9.2/10 9.2
Comfort7.8/10 7.8
Condition8.4/10 8.4
Neighborhood8.8/10 8.8
Amenities8.4/10 8.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Luna
Enjoy a comfortable stay at Hotel Luna, located in Guanajuato's Zona Centro, just a short walk from the Alley of the Kiss and Union Garden. Start your day with a complimentary cooked-to-order breakfast served from 8:00 AM to 10:00 AM at Conde Rul, our on-site restaurant.
Unwind at the end of the day with a drink at our bar/lounge. We offer 21 air-conditioned rooms equipped with flat-screen TVs, complimentary Wi-Fi, and private bathrooms with showers, complimentary toiletries, and hair dryers.
Additional amenities include a 24-hour front desk, luggage storage, laundry facilities, and airport shuttle service (available 24 hours for a surcharge). Nearby attractions include the Don Quijote Iconographic Museum and Museo Iconográfico del Quijote.
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With a stay at Hotel Luna in Guanajuato (Zona Centro), you'll be steps from Union Garden and Church of San Diego. This hotel is 0.1 mi (0.1 km) from Temple of the Company of Jesus and 0.1 mi (0.1 km) from Temple of the Jesuit Order.
Make yourself at home in one of the 21 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Smoking areas
Check-in and check-out
Check-in from
3:00 PM
Check-in until
8:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: MXN 700 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Union Garden
0.1 km / 0.1 mi
Church of San Diego
0.1 km / 0.1 mi
Juarez Theater
0.1 km / 0.1 mi
Basilica of Our Lady of Guanajuato
0.1 km / 0.1 mi
La Paz Square
0.2 km / 0.1 mi
Temple of the Company of Jesus
0.2 km / 0.1 mi
Temple of the Jesuit Order
0.2 km / 0.1 mi
Museo del Pueblo de Guanajuato
0.2 km / 0.2 mi
University of Guanajuato
0.2 km / 0.2 mi
Museo Iconográfico del Quijote
0.3 km / 0.2 mi
Ninteenth Century Museum
0.3 km / 0.2 mi
Diego Rivera Museum
0.4 km / 0.3 mi
Don Quijote Iconographic Museum
0.4 km / 0.3 mi
Alley of the Kiss
0.5 km / 0.3 mi
Guanajuato Funicular
0.5 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 21
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Bellboy service
- Breakfast
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE ONE BEDDOUBLE • ONE BEDDBL.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Luna
DOUBLE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Luna
100
reviews shown
Audelia
Era el desayuno incluido y ofrecía lo más barato y sencillo de la carta y les ponen los precios muy elevados pero era d lo más. Barato los paceos nos mandaban en Bens que no tenía aire y nos dimos cuenta que buscaban serbisios baratos
Michael Ray
Room with balcony very nice but damn if you wanna sleep forget it. Music all night wife and I couldn’t sleep
Erlie
Great hotel and excellent location
Nathaniel
Hotel was in the heart of the garden, close to everything. Staff was amazing & breakfast was delicious!
Maribel
Muy confortable y el personal muy amable
Munira
The room was spotless. The staff were so accomodatung when my husband got sick. Extra water, tissue ...
Nice central stay and lots happening the the centro area.👍
However the music from the restaurant drifted upstairs so it was very loud when you opened your balcony door to air out the room. Also the smell from food cooking in the restaurant drifted up as well.
The hotel is very historical so a good experience.
Nice central stay and lots happening the the centro area.👍
However the music from the restaurant drifted upstairs so it was very loud when you opened your balcony door to air out the room. Also the smell from food cooking in the restaurant drifted up as well.
The hotel is very historical so a good experience.
William
room was spacious and clean
NADIA
Very clean and well maintained
Veronica
The hotel was very clean, hospitality was amazing. They had doctor on stand by. Will definitely will stay
GRACIELA
Clean, centrally located.
Joseph
It was our first time in this area of San Miguel and the hotel was so nice!! Affordable great location , lots of dining options nearby,
The staff were wonderful, the breakfast was only ok and the bar was expensive for drinks so we had breakfast nearby and drinks outside hotel, but highly recommend this hotel , we will stay again
The staff were wonderful, the breakfast was only ok and the bar was expensive for drinks so we had breakfast nearby and drinks outside hotel, but highly recommend this hotel , we will stay again
Nelson
Old house converted into a hotel
juanita
muy descuidado el hotel.. las puerta del cuarto rota..no personal suficiente para atenderte.. incluiha el desayuno y muy mala la comida hasta nos salio un cabello en el huevo.. no lo recomiendo.
Hector
Great location to stay close to everything
Norma Flor
Excellent!
Yudith
Clean room, great staff , delicious breakfast!
brenda
Breakfast very good
Luis
Over all Good
Rosario Ivette
Perfect location.
Violet
Great location great staff and good food.
Anna Margarett
This is our second time at Hotel Luna! Loved that we had an opportunity to stay here with our children this time! It is very close to everything, so royal, and the food during breakfast is nothing short of scrumptious!
Hector
Perfect location near the main plaza. beds are not too comfortable.
Rogelio
The room and bathroom were clean.
The decor was unique.
The bed was a little too hard.
There is no cable tv.
The water pressure was not good.
We stayed 2 nights and both nights at 3:00am we heard loud talking which woke us up.
We had the room by the stairs. Anyway the 2nd night I looked out and it was I believe staff from hotel.
It was very noisy being right by stairs- we heard everyone in the lobby and we even heard it when the phone rang at the front desk.
Good location if you want to be right on the main square.
Next time we’ll opt for a hotel not on the main square.
The decor was unique.
The bed was a little too hard.
There is no cable tv.
The water pressure was not good.
We stayed 2 nights and both nights at 3:00am we heard loud talking which woke us up.
We had the room by the stairs. Anyway the 2nd night I looked out and it was I believe staff from hotel.
It was very noisy being right by stairs- we heard everyone in the lobby and we even heard it when the phone rang at the front desk.
Good location if you want to be right on the main square.
Next time we’ll opt for a hotel not on the main square.
SUSANA
Its ok
Gregory
Wonderful older property in Historic Zone of Guanajuato. One of my top 5 cities.
MARIA
El hotel está muy centrico
Alejandro
The view from my room was amazing. The hotel is in the perfect spot, everything is within walking distance. The staff was super helpful. Definitely recommend this hotel.
Dennis
They need to figure out something for the parking.
Verified traveler
Great place to stay
Wonderful hotel and staff, we were even upgraded to better room. Free breakfast 8-12. They also helped us with a taxi to go to the airport. Will stay again
Omar
Location is great.
kathy
A gem in the centre of town.
Lovely room but be prepared for noise until 11 pm as this hotel is on the jardin, the main square of town. Restaurant attached to hotel was excellent and reasonable given the prime location. Everyone we dealt with was helpful and cheerful. We had a delicious full breakfast included which was made to order.
Hanxiang
Great location.
Linda
Clean and quiet. Only issues were not enough outlets, but its Mexico and a older property. Also the remote for the mini split had no readable buttons they had rubbed off so we couldn't turn on the heat if we had wanted to. But overall very nice property and great service. Breakfast at the hotel restaurant was delicious.
Linda
Right in the heart of everything. Easy walking distance to most everything. Clean and quiet. Only issue not enough outlets to plug in electronics.( But its Mexico) I would stay here again. Absolutely beautiful property.
GONZALO
Nice and friendly, great environment.
Kathi
Rooms are smal but quaint. Beds are hard. Helpful staff.
Benigno
Near everything. Good value.
Genevieve
Great hotel, excellent staff. Luis was the best! It’s just very very very loud from the music in the plaza. If you have a balcony, bring good earplugs. Also, comes with breakfast, you can choose anything from the menu :)
Andrew
Great CENTRAL spot.
Great hotel, decorated in a beautiful old world charm. Nice large, clean rooms with good bathrooms.
Potentially loud if the street parties go late, maybe I would avoid on holiday weekends, but no caveats otherwise.
Great included breakfast.
Potentially loud if the street parties go late, maybe I would avoid on holiday weekends, but no caveats otherwise.
Great included breakfast.
Barth
The only problem too many stairs
Salvador
Everything was nearby.
Lowell
Guanajuato Festival
The location of the hotel was in the plaza and was in walking distance to many sites and restaurants. The staff members were friendly and the breakfast was good. The bed was quite firm and the room overall was quaint and adequate. The lobby and balcony areas were beautiful.
Andres
Great location and felt safe here.
Verified traveler
Broken toilet in room #18
This is an older hotel and we were not expecting everything to be like new by the toilet was poorly maintained and stopped working mid stay. They had no maintenance staff that can fix this during our stay. We had to resort to taking a pitcher from the downstairs bar to manually flush the toilet. We were offered no credit back from our stay by the staff. We should not have to pay for the second night of our stay.
Iris
Friendly staff, clean.
Rosario
Staff was very nice and the place is very safe and well located.the room service was excellent and very clean.
Erica
Lo único que si podrían cambiar son los colchones de las camas y almuadas
Ariana
The rooms were nice. But they could be cleaned a little better
Evita
I felt we got unfairly charged when we got there and there were extra charges for breakfast.
Lourdes
“The staff was very friendly, and Manager Luis gave us really good tips and told us how to get around the city.”
Francisco
Location and great AC.
Lilly
The hotel is in the middle of town. Loved the property.
Daniel
Las fotografías de la propiedad son engañosas. La descripción de las habitaciones también. Es un hotel bastante promedio para las tarifas altas que tiene. Existe también un problema con Expedia que, al parecer, no corrobora la información expuesta por el hotel ni tampoco las fotografías de las propiedades. Por lo mismo este es un mal review tanto del hotel como de Expedia
Amparo
The only bad thing is not having regular channels on the TV, we couldn’t watch tv not even 1 day out of the 7 days I stayed
Baola
This hotel is located in Guanajuato downtown, the staff is very friendly and helpful.
Jose
I loved the look of the property, it is a little dated, but has charm.
Great staff and absolute great location if u like too be in the mix.
Great staff and absolute great location if u like too be in the mix.
Carmen
It’s a beautiful building and the decor is fantastic. However, our room faced the jardín and there were at least three groups of banda and a mariachi playing until 12:30. Then the DJ kicked in. The music was great but I was trying to sleep. The service in the restaurant was poor, our server was hanging out outside with the bands.
Elia
It was awkward, the front desk manager was very rude. The service is deficient.
Verified traveler
There were no tv service. Stairs are complicated for elders, no elevator.
Ronnie
Very nice hotel
Gregory
When we arrived to the hotel, they gave us a stuffy room without a window and very old bedding, the front desk guy said this is what you get for being cheap and Booking on Expedia. I don’t book with a Expedia to save money we do it for the convenience. We have been to Guanajuato over a dozen times and stayed at very nice Hotels that were half the price but I tried to surprise my wife with a room on the plaza she likes big mistake.The hotel does have a very nice restaurant and the food is very good. The only thing you should book at hotel Luna is a reservation for there restaurant.
ABEL
Great location but avoid a 'standard room'
Location is excellent but standard rooms are disappointing.
The room I was given on my arrival was on the ground level (I requested a room in a higher level), and I was surprised that there was no window in the room. Next day, I was moved to a higher-floor room (the one that originally assigned to me but because of a water problem was not available at my arrival). This room was smaller than the first one and it had a small window that opened to the hall (interior) of the hotel. The iron did not work well as it heavily leaked water. I was told that because of the location, the television only works with Netflix, YouTube and other local wi-fi applications. Breaksfast service and quality was excellent but be sure to leave a tip in cash so that the waiter treats you well the next day.
The room I was given on my arrival was on the ground level (I requested a room in a higher level), and I was surprised that there was no window in the room. Next day, I was moved to a higher-floor room (the one that originally assigned to me but because of a water problem was not available at my arrival). This room was smaller than the first one and it had a small window that opened to the hall (interior) of the hotel. The iron did not work well as it heavily leaked water. I was told that because of the location, the television only works with Netflix, YouTube and other local wi-fi applications. Breaksfast service and quality was excellent but be sure to leave a tip in cash so that the waiter treats you well the next day.
Felipe
The stay and staff were great overall, I believe it may have just been the room we were put in that brought my rating sown. I would make sure to review the room information as our room (19) was very strangely located near staff work rooms, it felt a bit intrusive on our part as we could hear them having conversations about work. Because there are no photos of the individual rooms booked, it was a bit of a surprise based on the photos that are shared. The location is amazing, very convenient and walkable. We also enjoyed the breakfast that was included with the stay. The only issue would be the room we got. It was in a weird subfloor behind the front desk, next to the public restrooms. We stayed for two nights and one night the hallway outside the room had flooded and we had to step through it to get into our room. The room is also very cavernous, with no windows or source of natural light.
Marcela
All was good, except that the beds are hard...besides that, we felt safe and hotel is cute.cute.
Alicia
I like it it was clean walkable to anything safe impressed beautiful
Robert velazquez
There were no parking spaces within 6 blocks.
The mattress was extremely hard.
Loud noises from outside.
The mattress was extremely hard.
Loud noises from outside.
ARTURO
I like very much its prime location in the heart of Guanajuato; you can walk to most sites of interest and have plenty of restaurants around it.
I didn't like the late noisy places just below your balcony.
I didn't like the late noisy places just below your balcony.
Claudia D
Excelente ubicación en el mero corazón donde hay ambiente a todas horas del día. Todo fue maravilloso excepto que el agua caliente de la bañera de nuestra habitación #18 no salía. funcionaba.bien. #18 no fun
Carolina
Loved it!
Esteban
Deceiving Pictures
It was good. The only thing was the the junior suite is pretty small and is smaller than it looks in the pictures
Daniel
The 120 yr old property is nice & historical for the area. The problem is that if you take a front facing room, all the bars & restaurants are right down below and you literally have 4 warring mariachi bands til about 1:30 on weekends and 12:30 week days. If you ask for an interior or rear facing room it is quieter. They are accomodating and switched us on the last night and it was much quieter.
Hugo
Beds were super hard and bathroom super small. No hot water
hector
clean and staff Very helpful
JOSEPH
Beautiful, luxurious, elegant in the middle of all the excitement if you like to feel alive and enjoy live music mariachi....
ALONSO MUNOZ
La habitación estaba sucia, de hecho encontramos una peineta, supongo de los anteriores huéspedes, debajo de las sábanas. Creo que el precio es un poco elevado, si no fuera por la ubicación
Navid
WORST Hotel in the entire area. Save yourself and stay away from this place. Rooms are disgusting.
Verified traveler
Family trip
It's near from everything, beds are really comfy the only problem at least in our room was the bathroom is so tiny but overall was great and pretty.
enrique
I like everything and the people nice and friendly
Kristina
Great location in the center of town.
Norma
My only issue will be the beds, they were kind of hard.Other than that I do not have any negatives comments about the hotel.
Miriam
Nuestra estancia fue tan agradable que no queríamos irnos. Todos muy amables, la locación inigualable, comida deliciosa, habitaciones cómodas... Si vuelvo a Guanajuato no buscaré otras opciones de hospedaje porque no existe ninguna mejor
RAFAEL
The location and staff is outstanding, however, the rooms needs maintenance, there are sewage smells coming out the bathroom drain, and rooms are outdated.
They need to put more attention on disabled guest ( it’s not adaptive)
Even with these observations, we enjoyed our stay at this hotel, and I definitely will return.
They need to put more attention on disabled guest ( it’s not adaptive)
Even with these observations, we enjoyed our stay at this hotel, and I definitely will return.
Luis
Highly recommended. The hotel is at a great location.
Nereida
Very friendly staff. They messaged me directly prior to my stay to make my stay there more pleasurable. During the stay, they were helpful in us acquiring transportation that fit our schedule. Hotel is located in the center of all the sites to see. You can hear live music from the balcony of the rooms and enjoy the atmosphere. Only small complaint is that one of the rooms didn’t have outlets near by to charge phones.
Craig
Right in the middle of historic downtown. Excellent room and service.
Marco
Great location, but very hard to find parking lot, my room nothing close to what pictures show, my room not very clean and smoke director was bipping, so they gave me another room smaller size same issue not very clean , beds were very hard , good things only stayed one night.
Esmeralda
Great stay at this hotel. Location is everything! Close to many restaurants/attractions. Walking distance to almost everything you would want to see in Guanajuato.
Aldo Alfonso
Nice friendly staff.
There were a few hairs in the sheets but they put clean sheets.
There were a few hairs in the sheets but they put clean sheets.
Yamile
N/a
Alexandra
I LIKED THAT THE PROPERTY WAS IN THE HEART OF GUANAJUATO, HOWEVER, IT WAS \"DAY OF THE DEAD '\" CELEBRATION AND IT WAS JAMMED PACKED.
Jared
Location is great. Lobby is beautiful. You get what you pay for with the rooms. The big criticism is the A/C makes a loud noise tot he point when it turns on it will wake you up. I stayed in rooms 2 and 14. It was the same problem in both. Just a heads up, other than that I'd stay here again.
Bryan
Hotel staff was friendly and helpful. Hotel lobby great appearance. Room door had a noticeable separation where doors close in. The complimentary breakfast was delicious.
Rosa
Amazing location and the staff was very helpful
Rafael
Great location. Good hotel service.
This hotel lobby is Breathtaking, very conceptual. Looks like an old house from the 1800’s. Loved it. The rooms were not that comfy space related, also the bathroom was very small and the bed was hard. But we only stayed for one night so it did the job. Also this hotel is extremely great located so could definitely book again for short trips. Breakfast was included and is was delicious.
Leon
Excelent service and location.!
Jorge
👌👍
Vanessa
Great property. Close to everything
Laura
Excelente servicio el hotel luna está localizado en el corazón de Guanajuato súper recomendable.
Mary Beth
No window in the Roo
Great location near restaurants, however, the only rooms with windows faced the jardín, which is party central u til almost midnight.
So, my room was in the middle of the building with no window and no access to fresh air.
That was very uncomfortable to me.
The staff was always helpful and offered me a room over the jardín, which I declined due to the competing noise of numerous strolling musician groups until late.
There is no mention of the rooms being windowless on their website.
I would have booked elsewhere if I had known that, despite the excellent staff service, etc.
So, my room was in the middle of the building with no window and no access to fresh air.
That was very uncomfortable to me.
The staff was always helpful and offered me a room over the jardín, which I declined due to the competing noise of numerous strolling musician groups until late.
There is no mention of the rooms being windowless on their website.
I would have booked elsewhere if I had known that, despite the excellent staff service, etc.
Andres
Its an old Hotel right in the downtown center of Guanajuato where the action is. You have restaurants and music as you walk out of the hotel. The managment are eager to help and make sure you have the right room and to have a good time. A word of caution: you are very close to the music, Mariachis and Rock bands play below close to the rooms. Ask for an inside room if noise bothers you.
Location & surroundings
Hotel Luna
Jarda N De La Unia N No 8 Zona Centro, Guanajuato, Mexico
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Hotel Luna
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