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Casa Virreyes

Guanajuato · Mexico

Calle Ponciano Aguilar Pl de la Paz, 49-51View location

8.6/10Excellent686 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort8.0/108.0
Condition8.6/108.6
Location9.8/109.8
Neighborhood9.6/109.6
Value7.0/107.0
Amenities8.4/108.4
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  • Hotels with charm
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  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Virreyes

This hotel is situated at the heart of the historical centre of Guanajuato. The property lies just steps away from many of the city's most captivating attractions. A number of bars, restaurants and shopping opportunities can be found nearby.

This hotel boasts a striking style, with a mixture of colonial architecture and minimalist interior design. The guest rooms are designed in a modern style, offering up-to-date comforts for added convenience. The rooms boast stunning views over the historical centre of the city.

The hotel's staff are on hand to ensure that guests' needs are fully met, delivering a high level of quality.

Read more about this hotelShow less

With a stay at Hotel Casa Virreyes, you'll be centrally located in Guanajuato, steps from University of Guanajuato and Union Garden. This hotel is 0.6 mi (0.9 km) from Alley of the Kiss and 0.7 mi (1.1 km) from Juarez Theater.

Make yourself at home in one of the 16 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:30 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately MXN 200 for adults and MXN 150 for children
    • Pet fee: MXN 400 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

La Paz Square 0.1 km / 0.1 mi
Basilica of Our Lady of Guanajuato 0.1 km / 0.1 mi
Temple of the Company of Jesus 0.1 km / 0.1 mi
Temple of the Jesuit Order 0.1 km / 0.1 mi
Museo del Pueblo de Guanajuato 0.1 km / 0.1 mi
University of Guanajuato 0.1 km / 0.1 mi
Union Garden 0.2 km / 0.1 mi
Ninteenth Century Museum 0.2 km / 0.1 mi
Church of San Diego 0.2 km / 0.1 mi
Juarez Theater 0.2 km / 0.1 mi
Diego Rivera Museum 0.3 km / 0.2 mi
Plaza de San Fernando 0.4 km / 0.2 mi
Alley of the Kiss 0.4 km / 0.2 mi
San Roque Temple 0.4 km / 0.2 mi
Reforma Garden 0.4 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2006
  • Total number of rooms: 16
  • Number of floors (main building): 4
  • Junior suites: 16
  • boutique hotel
  • American Express
  • MasterCard
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
Show 15 more facilities & services
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Medical serviceExtra charge
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Terrace
  • Luggage room
  • Café
  • Restaurant
  • MassageExtra charge
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Casa Virreyes

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Casa Virreyes

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Casa Virreyes

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Casa Virreyes

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Casa Virreyes

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 25 m²SUI.ST
    SUITE STANDARDPhoto unavailable4 photos

    Casa Virreyes

    SUITE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Direct dial telephone
    • Wheelchair-accessible
    • Safe
    • Ironing set
    • Hairdryer
    • Bathroom
    • TV
    • Tea and coffee making facilities
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable4 photos

    Casa Virreyes

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Shower
    • TV
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Direct dial telephone
    • Bathroom
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Casa Virreyes

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Casa Virreyes

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 2 Bedrooms • 48 m²TPL.ST-1

    Photos are not available for this room type.

    Casa Virreyes

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    48 m²
    Occupancy
    Guests: 0–0 • Adults: max. 0 • Children: max. 0
    Bed setup
    Double bed 131-150 width, 2 × Double bed 131-150 width
    Bedrooms
    2
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Room amenities

    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Safe
    • Ironing set
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Casa Virreyes

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Casa Virreyes

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-2

    Photos are not available for this room type.

    Casa Virreyes

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-2

    Photos are not available for this room type.

    Casa Virreyes

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Virreyes

8.6
Excellent
686 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
8.0 /10
Condition
8.6 /10
Location
9.8 /10
Neighborhood
9.6 /10
Value
7.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
ronnie
We really enjoyed the stay here. Staff was amazing!! Would recommend this hotel and would stay here again. Loved that we were in front of Cathedral.
10/10
Exceptional
30 Jul 2026
Gabriella
Breakfast was ok. Coffee and toast. Rooms were clean and bed comfortable. Would definitely stay again.
8/10
Excellent
17 Jul 2026
Angelica
I loved the location. The staff was helpful. The mattress was very hard and didn’t get to to sleep well.
Partner
8/10
Excellent
01 Jul 2026
Ruben D
Just the breakfast was out of the hotel, we had to go to another hotel to take the breakfast.
Very close to iconic places.
Friends
8/10
Excellent
01 Jul 2026
CHIEH-HSIN
The room is very spacious and has everything you need. It is exactly as described. Although the building is older, it is well maintained.

The only downside was the shower. The bathroom floor gets wet very easily, and it takes quite a while for the hot water to come through, resulting in a lot of wasted water. Taking a cold shower isn’t an ideal option given the weather. There was also a food menu available at the entrance. but the service didn’t seem to be offered during my stay. In addition, the dining room was always dark, which made it feel less inviting.

Overall, I would definitely recommend this place because of its excellent location, spacious rooms, and good value.
Friends
8/10
Excellent
29 May 2026
JESSE
Quiet rooms
Close to everything
10/10
Exceptional
27 May 2026
DAVID
Is perfect everything is around the place.
Friends
8/10
Excellent
08 Mar 2026
Joseph J
Yes.
10/10
Exceptional
04 Mar 2026
Lacey
We loved the location of this hotel! Great customer service, safety, and cleanliness! Can't forget about the breakfast included! 10/10!!
Family
10/10
Exceptional
26 Feb 2026
Yukihiko
Very traditional atomosphere
8/10
Excellent
24 Feb 2026
Brent
Location, staff, room size are great. Hard hard beds.
Friends_and_family Friends
6/10
Pleasant
20 Feb 2026
Theresa
Staff seem courteous. The hotel is beautiful and small, very cozy place.The room was clean but the bed sheets were old and stained. You might want to buy sheets during your stay.
Friends
6/10
Pleasant
15 Feb 2026
Roberto Mendez
If you stay in the first floor you will hear everything. They gave me a room right in front of the kitchen and it was horrible
Leisure
10/10
Exceptional
11 Feb 2026
Diego
Hotel was very nice. The only downside was there is no elevator. But overall staff was nice and helpful.
Leisure Family
10/10
Exceptional
04 Feb 2026
John
Great staff, clean rooms.
Leisure Partner
10/10
Exceptional
02 Feb 2026
Joshua Caleb
The room was very clean and was kept well by house cleaning throughout the week I stayed. The staff was very friendly and helpful. I would most definitely stay again.
Leisure Family
8/10
Excellent
31 Jan 2026
Mario
Lovely location. I only took one Star off because the room did not have AC and the WiFi was only available in common areas.
10/10
Exceptional
13 Jan 2026
Roberto
Great a quite place to enjoy with family
Leisure Family
10/10
Exceptional
07 Jan 2026
Roberto
Great place to stay and rooms are clean.
Leisure Family
10/10
Exceptional
03 Jan 2026
Jesus
Need more tables in the breakfast area.
If staff is cleaning the room please do not leave occupied rooms open while the housekeeper is talking to the other girls
Friends_and_family Family
6/10
Pleasant
30 Dec 2025
Hilda
A little dirty because we found a bottle cap. A little outdated. Can slightly hear bells in morning. Location is convenient. Staff is great.
Leisure Family
10/10
Exceptional
07 Dec 2025
Eladio Alvarez
Fantastic location, well mantained, clean, big rooms, nice basic buffet, 100% recommended
Leisure Family
10/10
Exceptional
30 Nov 2025
Emigdio
Wonderful hotel in the heart of Guanajuato, impeccable service, clean rooms, great attention to detail, and very friendly staff who were always accommodating to our needs. Highly recommend this hotel to anybody visiting Guanajuato. Furthermore we were delighted with the breakfast.
Leisure Family
8/10
Excellent
28 Nov 2025
Maria Guadalupe
Casa Virreyes has been or go to hotel for our visits to Guanajuato. It’s convenient to the downtown area and so walkable.
I just recommend to have softer mattresses and newer towels. The mattress are hard to sleep on so you wake up with back pain for the first hours of your mornings.
Leisure Family
10/10
Exceptional
22 Nov 2025
Sobeida
great
Leisure Family_with_children
10/10
Exceptional
20 Nov 2025
Lizzett
Fresh foods, staff was nice, and everything was within walking distance:)
Leisure Family
10/10
Exceptional
19 Nov 2025
Christian Aaron
Excelente trato, lugar muy céntrico.
Leisure Family
10/10
Exceptional
19 Nov 2025
Theresa
Very clean
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
Leonardo De La Cruz
We love Hotel Casa Virreyes.
The staff is very polite.
Elena from housekeeping was incredibly amazing and our room was always impeccable. We truly recommend Hotel Casa Virreyes.
Leisure Partner
10/10
Exceptional
08 Nov 2025
Mohammad
The location was very convenient
8/10
Excellent
07 Nov 2025
Silvia Andrea
Staff
Leisure Family
8/10
Excellent
03 Nov 2025
Marcelo A Larrea
No working locks on any of the doors(bathroom, room
10/10
Exceptional
02 Nov 2025
Guadalupe Nuño
Everyone here is super nice all the employees especially Ely she’s the lady in the cafeteria she’s amazing person 👌 100% recommend I’m can back for sure.
Leisure Partner
10/10
Exceptional
29 Oct 2025
Ying
Location is walkable to tourists place, very smooth check in, hotel is neat.
10/10
Exceptional
21 Oct 2025
Celestino
Very clean room, on the center of the city.
Leisure Partner
8/10
Excellent
19 Oct 2025
Margarita
The pillow and mattress feel very hard like a board
Leisure Family
8/10
Excellent
22 Sep 2025
Jose
Location is great as it has shopping and restaurants in the area. Access to Ubers and Taxis. The staff are vert friendly and accessible. Please note the hotel does NOT have air conditioning. The bed mattresses were extremely hard, floor like hard. Also note there is a cathedral across the street and the bells sound frequently. The hotel did provide ear plugs.
Leisure Family
6/10
Pleasant
15 Sep 2025
Diana
I like the area where the Hotel is located.
Family_with_children
10/10
Exceptional
07 Sep 2025
Juan
Beautiful place, close to everything, friendly staff.
Leisure Partner
8/10
Excellent
27 Aug 2025
Rafael
Para todos es una hubicacion perfecta, puedes estar tranquilo te muebes entre la gente.
10/10
Exceptional
23 Aug 2025
Margarita Portillo
Just in the Center of Guanajuato. Perfect for shopping and dining!
Leisure Family
8/10
Excellent
20 Aug 2025
Verified traveler

Great Hotel for a family

The rooms were clean. The hotel offered a continental breakfast. The hotel was in the center of Guanajuato in front of a church, you could hear the church bells even with the windows closed, but we didn’t stay much in the room so it didn’t bother us. Very close to a lot of stores and restaurants. I enjoyed the big window with the small balcony.
Friends_and_family Family
6/10
Pleasant
10 Aug 2025
Esteban
The mattress are to hard
Leisure Self
10/10
Exceptional
04 Aug 2025
Angelita
Place is right across the basilica de Guanajuato and short walk to many restaurants, bars and stores, the front desk lady was very helpful with luggage and recommendations. The place itself was very clean, quiet and comfortable, had a simple but pleasant continental breakfast. Highly recommended.
Leisure Partner
8/10
Excellent
20 Jul 2025
Nicholas
Amazing location. Nice property. Spacious rooms. Restaurant.

The only negatives are listed here:

The wifi. It was horrible and did not work from the room most of the time. I could not work from here if I had to.

Also the noise. It is an old building and the noise from other guests talking or going up the stairs was a lot.

The free breakfast included only fruit, cereal, juice, and coffee. They did have other options (for a proper breakfast) available for a cost.

That said, the staff was very nice amd helpful and the property has an amazing location.
Leisure Partner
10/10
Exceptional
19 Jul 2025
Ramon
Clean and beautiful
Leisure Family
10/10
Exceptional
17 Jul 2025
Camilo
Es un hotel muy bien ubicado. Seguro, tranquilo y silencioso. Por fortuna, me dieron en una habitación en el primer piso, porque el hotel no tiene ascensor y subir las maletas hubiera sido difícil. Pero está en el corazón de Guanajuato, que es una gran ciudad. ¡Me encantó!
Leisure Family
10/10
Exceptional
12 Jul 2025
Hermenegildo
I love this place so much ! It’s in a perfect location, walkable distance to all the places we wanted to see. It’s super clean and spacious. Staff super friendly and helpful. Breakfast was yummy ! I will for sure stay there again.
Leisure Family
10/10
Exceptional
27 Jun 2025
Griselda Iliana Cuellar
Location is perfect!! we didn't have to use transportation. The hotel is clean, very nice hotel, hot and cold breakfast was very good. A little noise from outside, but you can get free earplugs. Our 3 bed room was perfect for our family of 5 with a nice balcony. We will definitely stay there again. Very happy with Casa Virreyes. Staff very friendly.
Leisure Family
8/10
Excellent
27 Jun 2025
Vicky
This is our usual hotel that we stay at during our visits to the city. It’s convenient to all the attractions.
Business_and_leisure Family
8/10
Excellent
02 Jun 2025
Parthasarathi
Excellent property at a prime location. But wifi is so poor!
Leisure Family_with_children
10/10
Exceptional
08 May 2025
Hector
Property needs a/c other than that its perfect 👌
Leisure Partner
6/10
Pleasant
04 May 2025
BRENDA
The only bad experience I had was the fact that there is no air conditioning inside the hotel. During my stay in May. It is hot. There is a fan Inside the hotel room. However, it’s not enough ventilation, and the way that structure of the hotel is build ventilation is limited.

Great location and welcoming staff!
Leisure Family
6/10
Pleasant
21 Apr 2025
Verified traveler
Room assigned on ground floor was below expectation. Pretty noisy given the breakfast area and waterfall in the lobby is just outside of our room door. The bathroom was really small and dark. However hotel location is so convenient and price is cheap.
10/10
Exceptional
09 Apr 2025
Sriram
Excellent property bang in the city center!
Leisure Family
10/10
Exceptional
27 Mar 2025
Ruben
Friendly staff are willing to help
Leisure
6/10
Pleasant
16 Mar 2025
Yolanda
The property does not have elevators, AC, and the beds were hard. The parking is about 10 min away from Hotel. Aside from that it is in a very central area. It is very nice.
Leisure Friends
10/10
Exceptional
13 Mar 2025
PATRICIA
Excellent !
Leisure Family
8/10
Excellent
08 Mar 2025
carlos
Excellent service and very well kept
10/10
Exceptional
23 Feb 2025
Julia
Great service
Great location
Leisure Friends
10/10
Exceptional
20 Feb 2025
Lourdes
It was a very nice quaint hotel. I would definitely stay here again.
10/10
Exceptional
24 Jan 2025
emilio
Staff are very friendly!
Leisure Family
10/10
Exceptional
22 Jan 2025
William
Friendly staff and very helpful with having parking solution and storing bags. Selective breakfast. Walking distance to all the shops.
Leisure Family
10/10
Exceptional
19 Jan 2025
Edgar
In the dead center . Walking distance for food and churches . Beds are alittle hard but you’re too tired to notched . Clean place . Staff was friendly . There is not parking on site . Parking is a bit always . But still not bad . Balcony view was great .
Friends_and_family Family
10/10
Exceptional
16 Jan 2025
Jing
So close to the attractions
Partner
10/10
Exceptional
09 Jan 2025
Arnoldo

Overall great for the price and location

It’s true to the pictures. The 3 room suite is not actually 3 divided rooms. It was a loft with one double bed in top and two double beds on main floor. Small sitting area and restroom with stand up shower.
Friends_and_family Family
10/10
Exceptional
03 Jan 2025
Melina
Estuve durante Diciembre en este hotel y la verdad que esta bastante bien por la ubicación que te ofrecen. Lo malo es el estacionamiento, esta a 10min y hay que llevarlo y tomar un taxi de regreso (que no estuvo caro, fueron $80 pesos), pero si consideramos que asi es en la mayoria de los centros históricos pues no debería ser un motivo para dejar una mala reseña. La habitacion estuvo bastante bien, el hotel no cuenta con aire acondicionado, pero como fui en Diciembre no pase calor. Lo unico fue que la segunda noche, si hubo gente usando el comedor y como quedo exactamente enfrente de mi habitación, escuche ruido muy temprano de las personas que desayunaban. Ah! Y el wifi no me funcionaba mucho en mi habitación, pero tenia señal asi que podia usar mis datos sin problema. Me volveria a quedar por la ubicación excelente que te ofrecen por el precio, sales y estas frente a la \"Basilica Colegiata de Nuestra Señora de Guanajuato\", es decir, ¡ en el mero centro a una cuadra del Teatro Juarez!
10/10
Exceptional
22 Dec 2024
Adriana
Hotel was very spacious for our family. Had all the amenities. Overall, recommend this hotel. Will stay there again.
Leisure Family_with_children
10/10
Exceptional
04 Dec 2024
Elizabeth
Staff was extremely friendly. Great location and I liked that it’s a smaller hotel. Cleanliness was not what I expected, we stayed at their sibling property last time and the cleanliness was top notch so that’s why we decided to try this one. There was hair on the bed and the sheets looked stained, the staff quickly resolved this issue but it raised concerns about how clean the whole place really was. Overall we were happy with our stay and will definitely stay again here.
Leisure Family
10/10
Exceptional
30 Nov 2024
miguel
Location was great, excellent food and service
Leisure Family
10/10
Exceptional
29 Nov 2024
Vicky
This is our fourth time staying at this hotel. We like the quietness of the hotel and convenience of the downtown area.
The staff are always friendly and attentive.
Leisure Family
10/10
Exceptional
26 Nov 2024
Yvette
The rooms are good size, great location.
But rooms do need a fridge and microwave. Other then that everything else was amazing. Definitely would stay here again.
Leisure Friends
4/10
Poor
18 Nov 2024
jenny
First time visiting Guanajuato, we were supper excited to arrive and check into the hotel. The reception area was very dark the receptionist was not friendly or helpful at all. We traveled for a wedding and book a full week at this same location. Our stay started out pretty normal, the hotel seemed extremely noisy not sure if it was the room we had. We came across an incident at the hotel, we noticed out personal property was touched/moved. When I say touched/ moved money was taken and passports moved from their original place. We went downstairs to the reception and informed the receptionist… she used the smallest paper to write down the information. It took a few days for the hotel cleaning lady to knock on our door and ask what the issue was. She began by saying she had not taken anything somewhat defensive I was so confused I was waiting for the hotel management to address the issue not the cleaning lady knocking at my door. I felt so bad for her as she was trying to plead her case however; things were moved and money was most definitely taken. I wished I would had used the safe but I honestly didn’t think we had too.
I would not return to this hotel front house staff was very unprofessional, poor management. I’m still shocked that management didn’t address this serious issue. We left the hotel with a very sour taste.
Leisure Family
8/10
Excellent
09 Nov 2024
Adriana
I really loved the location and it is clean and everyone very nice and helpful, the only bad part is that not everyday we had hot water to shower with.
Leisure Family
10/10
Exceptional
09 Nov 2024
Tom
Great location in the center of everything.
Friends_and_family Family
6/10
Pleasant
08 Nov 2024
Jose
??????
Leisure
2/10
Poor
08 Nov 2024
Saleem
Worst place
Leisure
10/10
Exceptional
08 Oct 2024
Consuelo
Location
10/10
Exceptional
01 Oct 2024
Diana
Super buena localización, puedes caminar a los puntos mas importantes de la ciudad sin ningún inconveniente. Las campanas de la iglesia de a lado suena en la mañana y puede ser algo fastidioso pero era de saberse ya que se sitúa en el mismo camino. A pesar de eso, muy bonita experiencia! Todo su staff muy amable. Gracias!
Leisure Partner
8/10
Excellent
01 Oct 2024
John
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Its a charming boutique hotel that exceeded my expectations, despite a few minor drawbacks. The hotel is in a central location, and offered a perfect balance of convenience and tranquility. The area is vibrant, with easy access to local attractions, restaurants, and shops, yet the hotel itself felt like a peaceful oasis.

The room was large and well-appointed, with tasteful decor and a rock hard bed that ensured a restful night’s sleep. I particularly appreciated the attention to detail—fresh linens, complimentary toiletries, and a welcoming ambiance made my stay feel special.

While the absence of an elevator could be challenging for some, I found it added to the hotel’s character. The charming staircase was well-maintained and offered a bit of a workout, which I didn’t mind after indulging in the delicious breakfasts served each morning.

The staff was friendly. Overall, this hotel provided a good experience, and I would gladly return for another peaceful stay in the heart of the city. There were minor things I think could have made my stay more perfect, again very minor, but I will mention.. I don't like the entry blocked with plants, it made the hotel less inviting, I would prefer if I could just walk through to my room without having to say hello to the attendant. The other minor minor issue was that the TV was outdated and small in comparison to the room. I wish that there were some language options when watching as well.
Leisure Friends
8/10
Excellent
30 Jul 2024
Joaquin
This Hotel was great if I can change something it would be the beds are too hard
Leisure Family
8/10
Excellent
11 Jul 2024
Jose luis
I like 👍 all the people very friendly
Leisure Partner
6/10
Pleasant
07 May 2024
Verified traveler

Overall, ok !

Overpriced, maybe that's a fault on hotels.com. Only 2 or so rooms were occupied during our stay.
Got a room on the top floor, which was nice but No elevator and No a/c. Had some wind to cool down. Spacious room & bathroom, had a view of the cathedral. Yes, the bells go on throughout the night.

Good location near the plaza. Weirdly the picture on the booking is the university behind it. The patio door was locked throughout so couldn't access that area, which was the only amenity.
Staff were nice but not much help as there's a language barrier.
Breakfast is coffee, juice, fruit & bread.

Be careful of Uber drivers to the airport. They contact u after accepting your ride, demanding cash payments and for more. We told them to cancel our rides. The hotel said it usually costs 700 but we got a taxi for 400.
Partner
8/10
Excellent
23 Apr 2024
Xingguo
No fridge, no ac
Leisure Family
10/10
Exceptional
07 Mar 2024
Martin
Good customer service
6/10
Pleasant
25 Feb 2024
Jose
Parking lot was not in property. Front desk was disrespectful and unpleasant.
Leisure Friends
8/10
Excellent
24 Feb 2024
samuel
Great location! walking distance. do to city center kind of early noise.
Leisure Partner
6/10
Pleasant
22 Jan 2024
Alejandro
My only complaint is that the bed was too hard!
Leisure Partner
10/10
Exceptional
15 Jan 2024
Robert
Clean , large, very nice rooms
Leisure Family
10/10
Exceptional
30 Dec 2023
Diana Lucia Cruz
Very good and good location
Leisure Family
2/10
Poor
27 Dec 2023
Laura
Hotel is in the heart of everything. Clean property.
Beds are uncomfortable and there is too much noise of the breakfast area and church bells.
Leisure Family
10/10
Exceptional
16 Dec 2023
Antonio
Loved the hotel, very friendly staff. Very convenient it’s walking distance to all the restaurants, shipping stores and entertainment .
Leisure Friends
8/10
Excellent
15 Dec 2023
Verified traveler

Good stay

The hotel was centrally located, but no parking. They did accommodate by letting me park in one of their chain hotels (8 min taxi drive). Friendly staff and walking distance from local restaurants. Warm water was a plus for me!
Friends_and_family Family
10/10
Exceptional
24 Nov 2023
Jorge
So good
Leisure Family_with_children
10/10
Exceptional
05 Nov 2023
Cristina
Beautiful hotel, right in the center which made it easy to explore the area. Thanks to the housekeeping ladies!
Leisure Family_with_children
8/10
Excellent
13 Oct 2023
Marco
Nice
Leisure Family
10/10
Exceptional
11 Oct 2023
Alejandro
The room was bigger than I expected. The hotel is right in the heart of everything you want to see.
Leisure Self
4/10
Poor
14 Aug 2023
denisse
Sadly, I will not be staying here again, nor will I be recommending to a friend. First and foremost, they downgraded our room from a street view king size bed to a no window no AC poorly ventilated to standard bed with no view. They blamed it on Expedia, saying that they were overbooked and did not have our room available. We did not get a price reduction on our room or an upgrade. Also power went out during our stay, and room was very suffocating given that there was only one window. That was very difficult to access. Breakfast was average only served fruit and granola and coffee. Lastly, service was terrible. Front desk needs training on customer service. They were very unfriendly and cold. There are plenty of other nice and clean hotels in the area, please avoid this one at all cost.
Business_and_leisure Partner
10/10
Exceptional
12 Aug 2023
Verified traveler

Vacation stay

Very clean, quiet and beautifully put together hotel. Conveniently located near so many restaurants and attractions.
The only complaint would be that breakfast was pretty light, but all fresh.
Friends_and_family Family
8/10
Excellent
24 Jul 2023
Mary
The area is very nice, you can walk to a lot of places and it is very safe.

Location & surroundings

Casa Virreyes
Calle Ponciano Aguilar Pl de la Paz, 49-51, Guanajuato, Mexico

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Casa Virreyes

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