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Hotel Real Guanajuato
Guanajuato · Mexico
Positos No 39 Col Centro C PView location
7.4/10Very good141 Reviews
Cleanliness8.0/10 8.0
Service7.8/10 7.8
Comfort7.2/10 7.2
Condition7.4/10 7.4
Location10.0/10 10.0
Neighborhood9.6/10 9.6
Amenities7.0/10 7.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Real Guanajuato
With a stay at Hotel Real Guanajuato, you'll be centrally located in Guanajuato, within a 5-minute walk of Alley of the Kiss and Regional Museum of Guanajuato Alhondiga. This hotel is 0. 2 mi (0. 4 km) from Union Garden and 0. 3 mi (0. 4 km) from Juarez Theater.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance. Featured amenities include a 24-hour front desk and luggage storage. Stay in one of 14 guestrooms featuring flat-screen televisions.
Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.
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A stay at Hotel Real Guanajuato places you in the heart of Guanajuato, steps from Diego Rivera Museum and Ninteenth Century Museum. This hotel is 0.2 mi (0.3 km) from Alhondiga de Granaditas Museum and 0.2 mi (0.3 km) from Regional Museum of Guanajuato Alhondiga.
Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.
Featured amenities include a 24-hour front desk and luggage storage.
Popular amenities
Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
-
Special Instructions
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Spanish
Nearby attractions
Diego Rivera Museum
0.1 km / 0.1 mi
Ninteenth Century Museum
0.1 km / 0.1 mi
Museo del Pueblo de Guanajuato
0.2 km / 0.1 mi
La Paz Square
0.2 km / 0.1 mi
Plaza de San Fernando
0.2 km / 0.1 mi
San Roque Temple
0.2 km / 0.1 mi
Reforma Garden
0.2 km / 0.2 mi
University of Guanajuato
0.3 km / 0.2 mi
Basilica of Our Lady of Guanajuato
0.3 km / 0.2 mi
Temple of the Jesuit Order
0.3 km / 0.2 mi
Temple of the Company of Jesus
0.3 km / 0.2 mi
Alley of the Kiss
0.3 km / 0.2 mi
Alhondiga de Granaditas Museum
0.3 km / 0.2 mi
Regional Museum of Guanajuato Alhondiga
0.3 km / 0.2 mi
Union Garden
0.4 km / 0.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 14
- hotel
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Terrace
- Luggage room
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room INNERRoom • INNERROO.IN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
Room INNER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Room code: ROO.IN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
DOUBLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
JUNIOR SUITE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: JSU.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXE • 1 BedroomDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
FAMILY ROOM TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CITY VIEW QUEEN BEDSUITE • CITY VIEW QUEEN BEDSUI.CV-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
SUITE CITY VIEW QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
QUADRUPLE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: QUA.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE INNERQUADRUPLE • INNERQUA.IN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
QUADRUPLE INNER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Room code: QUA.IN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Real Guanajuato
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Real Guanajuato
50
reviews shown
jonathan
The property is beautiful & the rooms are decent. I came with my family and I do not think they are kid friendly. I felt very judged most of the time. If you are a couple staying here, it is great. And in a great location, everything is walking distance.
Miguel
Nice hotel
Noe
Good place to stay but no parking near
GUADALUPE ADRIANA
Decepcionante
La habitación era muy reducida y para nada era como la mostrada en la foto. Las escaleras fatigosas y riesgosas. Pedimos con vista a la calle y no se podía abrir para salir al balcón. No tenía armario. Fue decepcionante. Estuvimos una hora allí y mejor nos fuimos.
Virginia
When we book the hotel the pictures look like rustic stile but when you there the room is completely deferent. Then we found coco roaches in the bathroom
Daniel
Excellent location within Guanajuato. The room itself was very spacious with a gorgeous view of the city from the balcony. There is no elevator, so carrying heavy suitcases up the stairs was a bit of a hassle. The staff is courteous and helped with tour reservations and to get taxis. There is no in room coffee service provided, and we were given two 350ml bottles of water, so it was a bit of a hassle having to go get coffee and water whenever we needed it. Aside from those minor areas of improvement, the hotel is definitely a great place to stay.
Lynda
Liked the location. Bed was quite hard. No hot water for showers.
Jose Jesus
I liked the property because :
- structure of the building
-terrace
- Very good organization for check-in and check-out.
I didn't like the property because:
- the bed frame was broken and when we moved it made noise.
- I think it would be good to distribute families better as babies were crying in front of our room.
- structure of the building
-terrace
- Very good organization for check-in and check-out.
I didn't like the property because:
- the bed frame was broken and when we moved it made noise.
- I think it would be good to distribute families better as babies were crying in front of our room.
VERONICA
I liked that it was in the center of the city. I requested additional towels and they never brought them. We were four and they only provided 2 bath towels per day’
pete
I booked a room with a balcony and city view and didn't get what I booked, I brought it up with the receptionist and was told there was nothing they could do, wouldn't even refund me the difference to a low end room... they're more worried about their towels n sheets then the actually hospitality...the parking is 1km away too just so you know
Leslie
Sewer smell in the room. No towels.
Ruben
Location is great but the beds are terrible.
Couldn’t sleep very well.
Couldn’t sleep very well.
Jason e
Will stay here again
It’s an beautiful, older hotel in el centro de cuidad. The location is amazing, and the staff are great
phillis
Considering the difference in language the staff were very patient and accommodating. We liked the character of old Mexico. The hotel was ideally situated in the historic district. Great coffee shop right outside. Only negative did not open till. 8.30. Would definitely stay again. Thankyou.
Verified traveler
As of February 2020
The location = amazing
Service staff = very helpful
Rooms = charming but no overhead fan
Mattress = comfortable
Pillows = disgusting and old
Sheets = cheap
Lacks small things that makes a basic charming room a little oasis where you can rest after a long day as a tourist.
The location = amazing
Service staff = very helpful
Rooms = charming but no overhead fan
Mattress = comfortable
Pillows = disgusting and old
Sheets = cheap
Lacks small things that makes a basic charming room a little oasis where you can rest after a long day as a tourist.
Verified traveler
Location,bath tub, super Hot water beside the best coffee shop in the city 🔥👍👍👍
Marco
Very rustic. No amenities, old style fixtures and some how smelly
Verified traveler
Real Guanajuato doesn't smell this bad.
Everything was great except our room had a sewer gas issue. The hotel knew about it because they installed an air freshener. It didn't help. The bathroom filled with sewer gasses and we tried stuffing towels in the drains to stop it. The window was bricked up after they added a new level to the building so the room remained damp, warm, and smelly. It was a shame because it was a really beautiful place. Avoid room #14.
Pato
Nice hotel, near everything
Nice hotel, confortable, right in downtown, near everything.
jaime
Closed to main atractions
Its and ok hotel. Dowtown close to all maint things. View from top very nice.
Gonzalo
Good
Nice and clean close to downtown
lisa
very much unexpected，no body there to assist you 。
cold and no amenities at all。pillows at least ten years。everything is old and hard to use。worst hotels i ever had stayed.
Kris
The location was perfect, the WIFI wasn't.
The location was absolutely perfect. We loved the hot water, loved the roof terrace, and loved the accommodating staff. When we asked for a fan to help heed the noise of Guanajuato, they had one. My only real complaint was that their wifi was not working for most of our stay. Being there for only a few days and wanting to get the most out of our stay, not being about to have reliable internet was a real impediment. They tried to help us get it working, and for a short time it would, then moments later, it would die. By the last day we had a decent connection.
Alberto
En general todo bien, solo con los demás huéspedes que son muy ruidosos, deberían poner en sus políticas y reglamento mantener silencio al ingresar al hotel sobre todo en las noches.
Luis
Parece ser que la carencia de hoteles con estacionamiento en la zona centro es abundante, cuando tienes problemas para caminar eso se convierte en un problema, no entendí el por qué te piden copia de credencial y de tarjeta de crédito te dicen que son las normas del hotel pero honestamente nos sentimos incómodos con dejar esta información.
Ricardo
La ubicación del hotel es buena, y el servicio del personal es bueno; sin embargo las habitaciones con muy viejas, mucho ruido, no hay contactos de luz (las lamparas están de adorno y no puedes cargar tu celular), además sin wi-fi y no hay señal de telefonía.
Veronica
A
Sebastián
Realmente mal hotel y pésimo servicio, buscan causar problemas en lugar de solucionarlos. Cancele mi última noche por esto; lastima ellos perdieron una reserva.
Juárez
La gente servicial el hotel muy centrico
Erick
Muy cómodo todo, limpio, el personal muy amable y está muy céntrico
Eduardo
Bellas instalaciones con vista a la ciudad, muy cerca del centro histórico, todo esta super cerca a pie, muchos restaurantes, Teatro Juarez, Catedral, La Alhóndiga, Callejoneada, etc. El personal siempre muy amable en todo. Quizá lo único que para mi no fue gran inconveniente es que no tiene estacionamiento cerca, esta a unos 12 min. caminando. pero ya que es una ciudad donde caminar para conocer y vivir la experiencia de Guanajuato es clave pues fue un placer.
Maria De Lourdes
Excelente atención siempre al pendiente de nuestras necesidades
Francisco
Todo muy agradable
Martha
Un poco rústica, así como los muebles, considero que deben actualizarse un poco en el servicio!!
RAUL ALFONSO CITALAN
Muy limpio el lugar y las reseccionistas muy amables sólo hay un pero los huéspedes hacen mucho ruido y por la mañana las se limpieza hablan muy fuerte asta párese que estuvieran dentro de la avitacion de ai en adelante todo muy bien espero cambien eso para los futuros huéspedes
Carlos
Todo
Victor Hugo
Excelente
Excelente la habitación, ubicación y el trato muy agradable
Alicia
Buena ubicación y servicio
El hotel es muy céntrico con buenas vistas de la ciudad y tiene muy buen servicio, el personal es muy amable y atento
El único problema es el ruido por parte de otros huéspedes y el personal de limpieza, todo se escucha y si quieres dormir hasta un poco más tarde es difícil por el ruido
El único problema es el ruido por parte de otros huéspedes y el personal de limpieza, todo se escucha y si quieres dormir hasta un poco más tarde es difícil por el ruido
Fernando
Excelente ✨
Yukaren
Cuenta con buena ubicación, está justo en el centro de la ciudad. El precio de acuerdo a las habitaciones
Estefania
Excelente ubicación
Zulma
Personal muy atentó seguridad y muy limpia la habitación
Pablo
Molesta que envien msj
HERNANDO
No tiene servicio de restaurante
Carlos
Me encantó, solo que no tiene aire acondicionado solo ventiladores, de ahi en fuera muy bien
Liliana
El personal pide varias veces la misma información como si no tuvieran un sistema que les permita tener un control. La administración debe tener claro que todos los días se hace limpieza de habitaciones, no es necesario estarlo preguntando. Las instrucciones del hotel son claras, lo malo es que no cumplen con ellas como el cambio de toallas, dejan las mismas, mojadas y sucias. Lo único es que tiene una excelente ubicación.
Angeles
Un hotel pequeño, que no tiene elevador la habitación que me otorgaron estaba hasta el último piso, así que cansado para llegar a la habitación y más cargando la maleta
Irene
La cama hacia mucho ruido, el baño hacia mucho ruido, las cortinas filtraban mucho la luz en las noches no era oscuro el cuarto, era muy caluroso no habia aire acondicionado, no lo senti un lugar tan confortable
JACQUELINE
Todo muy bien
Maria Nelly
Hotel céntrico. Buena relación en calidad y precio
La ubicación del hotel es excelente, céntrica. Todo el personal fue amable. A pesar de tener letreros de silencio absoluto a partir de las 22:00 hrs es muy ruidoso; esto se incrementa por el tipo de puertas y ventanas de cristal que tienen en algunas habitaciones, por lo cual se complica descansar ya que pasa la luz de los pasillos, aún con las cortinas.
Location & surroundings
Hotel Real Guanajuato
Positos No 39 Col Centro C P, Guanajuato, Mexico
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Hotel Real Guanajuato
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