Castillo Santa Cecilia

Mexico , Guanajuato
GUANAJUATO, Camino a la Valenciana s/n Km. 1
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100 reviews shown

8/10

Excellent

10 Apr 2026

Humberto

Instalaciones rústicas estilo colonial

Family

10/10

Exceptional

09 Apr 2026

cecilia

We had a nice stay at Castillo de Santa Cecilia, the place views are nice, our room was comfortable, don’t expect luxury it’s an old building, but good to get some rest! The halls needed attention for the cleaning aspect.
We enjoyed our stay!

Family_with_children

10/10

Exceptional

07 Apr 2026

Yahaira

Buena atención a cliente, falta mantenimiento a los baños. No había agua caliente

2/10

Poor

06 Apr 2026

Martina

I booked 2 nights, I left a night early. The castle was something I was looking forward to but it was a complete disappointment. The room layout was great, the outside property for photos was nice. The room itself was not clean, dusty and only one toilet worked. Saw some dead cockroaches. I traveled far so I was tired to leave at the moment. When it was bedtime both bed covers were covered in blood stains. At the point I couldn’t stay there. I left without even bothering with the front desk. I was so upset. Bathroom drain cover, tiles are all falling apart. The couches and chairs are all extremely dirty. If you want the photos of the castle visit during the day no need to stay. I learned my lesson you get what you paid for.

Family_with_children

10/10

Exceptional

06 Apr 2026

Laura

Great stay love it wonderful place and great vibe

Family_with_children

6/10

Pleasant

26 Mar 2026

Rogelio

Parking was easy and secure. AC cooled the room. The property outiside is beautiful. However, the rooms need a definite refurbishment.

Family_with_children

6/10

Pleasant

24 Mar 2026

luis

Excellent location. Beautiful place from the exterior. Nevertheless the rooms were not well maintained.

Family

6/10

Pleasant

23 Mar 2026

carol

The air conditioning was taped up then when it did go on it was extremely loud

4/10

Poor

23 Mar 2026

JOSUE

Carpet visibly dirty. Mattress not comfortable. Bedding did not feel clean.

Friends

8/10

Excellent

15 Mar 2026

William

Exotic, unique architecture. Amazing variety of spaces. Great views. Staff mostly excellent though front desk staff is not up to standard

Self

6/10

Pleasant

07 Mar 2026

Angel

No funcionaba la TV y la regadera tampoco el restaurante cierra 8 pm y no hay variedad de comida, en general instalaciones muy viejas la TV era de las antiguas

Partner

2/10

Poor

03 Mar 2026

Carolina

There is no elevator, the door handle wasn’t working, the bed was old and mattress was sinking.

Family

10/10

Exceptional

16 Feb 2026

Angelica

Like a dream

10/10

Exceptional

14 Feb 2026

Oswaldo

👌

6/10

Pleasant

08 Feb 2026

maria del rosario

Have the room cleaned

2/10

Poor

06 Feb 2026

Margarita

The whole experience was terrible. Had we not arrived so late after a long journey and with a toddler, we would have found more suitable accommodations. Getting to our rooms was a nightmare. We were a group of 4 adults and 1 toddler and we were given rooms across the property from each other. We were given horrible directions to the rooms themselves which were very far from the reception desk-- ultimately the front desk attendant had to personally walk us to the room because it was so far and complicated to get to. The rooms themselves were horrific. Immediately upon entering, I noticed large insects on the ground, massive flying wasp-like beetles and dead flies on the floor and near the windows. The bathroom floor was completely wet because the toilet was leaking. The floorboards were coming apart to the point that if you didn't pay attention, the raised faux wood panels could cut your toes off. The bathroom was riddled with mold and revolting sewage smells emanated from the drain in the sink to the point I didn't want to use the water to even wash my hands. I used bottled water I had brought with us to brush my teeth. The room was hot upon arrival but at least they had a loud but working AC unit in the room. The room door lock was wobbly which didn't make me feel safe especially considering how far the room was. The property could be better lit especially considering how remote the rooms are in this "castle"-inspired property. The pool was gross so don't count on that.

Leisure Family_with_children

8/10

Excellent

05 Feb 2026

Teresa

It was a neat experience with clean rooms and friendly staff.

Leisure Family

4/10

Poor

03 Feb 2026

Saul Ivan

The room was beyond neglected! Furniture was not only outdated but broken. If you like rustic furniture and tube televisions then is your thing. The door’s latch didn’t even work properly. The place is okey, good for a few pics, but you can tell it needs some good maintenance. The ceilings in the bathroom were moldy. I didn’t even stayed there, went for a different hotel.

Leisure Family

10/10

Exceptional

30 Jan 2026

Jose

Nice personal

10/10

Exceptional

26 Jan 2026

YOLANDA

Perfect place for families and to take pictures. Staff were kind and the place is also great for exploring the city.

2/10

Poor

26 Jan 2026

Tanya A

We had to leave the hotel just 5 hrs in, is was filthy, dirty, smelled like moist and there were bedbugs, we would like a refund

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Miguel A

Yes

Leisure Family

10/10

Exceptional

14 Jan 2026

Luis

Loved it a must experience was Amazing.

10/10

Exceptional

08 Jan 2026

John

I loved the Castle Vibes. Offered some great views and photo ops.

Leisure Family

6/10

Pleasant

07 Jan 2026

Karina

Hotel was ok, dislike that no transportation to and from the airport were available even though it shows it does when booking.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Viridiana

Staying in a castle was an amazing experience for my family and I. Needs some upgrades but overall it was a nice stay.

Leisure Family

8/10

Excellent

02 Jan 2026

CINTHIA ANAHI

Needs more attention on maintenance

4/10

Poor

20 Dec 2025

Carolina

I reserved 3 rooms and in one of them the door handle didn’t work, in another room the toilet and the card ti open the room didn’t work

Leisure Family

4/10

Poor

16 Dec 2025

James

The room smelled bad, of mold and fungus. We opened both windows and the smell never went away. The window screens were ripped and the curtains were dirty and couldn't open all the way. The furniture was in bad shape. There were no towels in the bathroom nor was drinking water offered. There was only one outlet and it was far from the beds. I asked for an extension cord so that I could plug in my CPAP and I was given one that was made of several lengths of wire taped together. When I turned down the blankets to go to bed, I found Kleenex in the bed, which makes me think that the sheets hadn't been changed after the last guest.

Leisure Friends

6/10

Pleasant

04 Dec 2025

Yanira

El hotel es un edificio muy bonito. Pero necesita mucho mantenimiento ya en los cuartos.

2/10

Poor

24 Nov 2025

Luisa

I call the scam castle the worse and dirtiest place I’ve ever stayed, the staff in the reception was not friendly at all, very rude and the cherry on top was a cucaracha on top of my bed a big 2” moving DISGUSTING!

Leisure Family

4/10

Poor

22 Nov 2025

Kathleen

The pictures were not representative of the property itself. Everything was very run down. One of the beds was broken. Just an old building that no one seems to care to do upkeep or repairs on. The breakfast we paid for in the restaurant was the best part of our stay!! We were very disappointed and no one seemed to care.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Juana

The castle is beautiful

6/10

Pleasant

03 Nov 2025

Cesar

Big problem with the wifi. No conection to internet for the tv. Clean room, friendly staff, good food at the restaurant, lots of parking.

Friends_and_family Family

4/10

Poor

02 Nov 2025

Maria

Extremely run down. Had to ask for different room as the first one back door didn’t lock although they knew this they still give it to us. The 2nd room Ceiling paint was coming off and got on all our clothes on us if we were still In a particular spot. I don’t understand why Expedia has this hotel available on website. Very disappointing

Leisure Partner

2/10

Poor

27 Oct 2025

Oscar Oriol

Really bad experience, had to change rooms twice. First one was dirty and smelly. Second one got flooded. Rooms need some work done. Property is nice from outside only. I was expecting a really nice experience but turned the opposite. Requested my money back after my room got flooded and customer service was really bad, they didn’t help and they ignored me. Not recommended

Business_and_leisure Partner

4/10

Poor

24 Oct 2025

silvia

I traveled with 7 girlfriends, booked 4 rooms for 1 night each room.

All 4 rooms needed to be updated, first room the door knob didn't work.

Second room, wood floor was in a very bad condition, toilet paper holder broken, several light switches loosen.

Very old beds and linens.

Old and noisy AC mini split unit.

Leisure Friends

4/10

Poor

20 Oct 2025

Martin Medina

Is good for the experience of sleeping on a castle but rooms are too old and dirty

Leisure Family

10/10

Exceptional

08 Oct 2025

Daniel

It is a very cool castle! Staff was not helpful. Coffee was goodbut the french toast was not cooked.

Partner

10/10

Exceptional

21 Sep 2025

Alejandro

Muy buen lugar, staff super amable y super eficientes, te ayudan con cualquier duda o problema. Las instalaciones son muy bonitas pero si les hace falta un poco de mantenimiento en las habitaciones.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Maria

The castle is nice

Leisure Partner

4/10

Poor

12 Sep 2025

jesus

Muchas cucarachas

Business_and_leisure Family

10/10

Exceptional

09 Sep 2025

Gustavo

Very nice place. I love Guanajuato

Partner

6/10

Pleasant

25 Aug 2025

Olga

Prosperity conditions & facilities are not very good staff and services wasn’t good.

Leisure Partner

4/10

Poor

23 Aug 2025

Edward

The property has tremendous potential but the rooms need complete refurbishing. The lingering odor of sewage in the bathroom, the shower head is terrible. Screens are ripped. AC barely functional. One outlet for the entire room. Exposed wires limited breakfast no dinner option. Hard to find service at night

Leisure Family

10/10

Exceptional

21 Aug 2025

Ángel Yehosua

Muy bonito

Leisure Partner

4/10

Poor

09 Aug 2025

Alejandra

We had an unpleasant stay at this hotel. First off, the rooms are very dingy, they could use a lot of updating, which I think can be done without losing the integrity of the castle. The towels and bed sheets were stained and old. The bathroom sink and toilet kept backing up. There was no AC in our room. When I asked why the wifi wasn’t working, I was told by the receptionist that the internet doesn’t work in the bedrooms - not sure why that is?? And to top it off, the dining room tablecloths were very dirty as well. When I was given our bill for our breakfast, we were overcharged (not sure if intentional or not), so make sure you double check your bill if you do eat there.

Leisure Family_with_children

2/10

Poor

08 Aug 2025

Iliana

If I could leave a -5 star rating that's what el castillo will get. Staff not very friendly or willing to help guests. Room was outdated, the

6/10

Pleasant

01 Aug 2025

Juan

The outside of the property is amazing but the customer service at night is bad, they dont fix anything wrong with the room's, we had spiderwebs in are drawers, no hot water, blood stain on the sheets, asked to get changed from rooms and got told no, couldn't get my money back so had to put up for this place for the 2 nights. They should really try too fixs there showers and toilets or just overall update everything!!!

Leisure Family_with_children

10/10

Exceptional

30 Jul 2025

Hiram

Muy decided!!!

Business_and_leisure Family

6/10

Pleasant

29 Jul 2025

Julio

The castle look

Leisure Family

10/10

Exceptional

25 Jul 2025

Jon

Good prices, the place is a little old but it has other good quality. Hence the price are fair. Please come and enjoy this hotel.

Leisure Family

2/10

Poor

23 Jul 2025

Elias

No hot water floors dirty. I was move to different rooms 3 times

Leisure Family

10/10

Exceptional

19 Jul 2025

julio

Really clean

Leisure Family_with_children

10/10

Exceptional

18 Jul 2025

Melissa

Muy lindo lugar, le falta algo de mantenimiento, pero está perfecto para quedarse en un lugar fuera de lo común.

10/10

Exceptional

17 Jul 2025

Myriam Natali

The castle stay is an experience everyone should try at least once. I love the scenery, the staff was very nice and professional, I loved seeing all kinds of different people and tourist stopping to take pictures and interacting with guests, staying in the castle takes you back to old times and how people used to live.

Leisure Family

10/10

Exceptional

10 Jul 2025

Angel

I reserve for my parents and they like

2/10

Poor

08 Jul 2025

Arturo

The property from the OUTSIDE is amazing! Beautiful to say the least, as soon as we arrived inside the room. Smelled like mold, the towels were not white.. they were almost gray of how old and stained they were. The bed sheets were not laundered, the floor hadn’t been swept for days if that. Very poor conditions on the inside of the building. The walls are stained to say the least! Horrible experience! I would spend my money at another hotel and not here. I been to more rural areas with better hotels than this. Dissatisfied!

Leisure Partner

8/10

Excellent

07 Jul 2025

Brandon A

Es muy bonito el castillo, el staff del hotel muy amable y me facilitaron todo

Leisure Family

10/10

Exceptional

02 Jul 2025

socorro de la

Only we are 4 people in the room and only have 2 towels

8/10

Excellent

05 Jun 2025

Emmanuel

Es muy bonito, las habitaciones cómodas, el personal en recepción fue grosero, el restaurante está muy bien, muy rica y variada la comida del buffet.

Leisure Family

8/10

Excellent

04 Jun 2025

David

It's an old Medieval castle with decent amenities for what you pay for and its got a lot of history

Leisure Partner

4/10

Poor

03 Jun 2025

HECTOR

Everything is beautiful, hospitality and attention to customer is great but something are not functioning correctly. They were willing to change me rooms.

8/10

Excellent

21 May 2025

Sharon

This is one of the most interesting hotels I have stayed at. Built in the 60s, but looks much, much older. Had a few minor issues like not enough towels and soap, no plugs near the bed, a broken part of the bed, but was definitely worth what we paid for it in character alone. The a/c was great and the hotel was relatively quiet. I recommend if you’re not super picky.

Leisure Family

10/10

Exceptional

18 May 2025

Itati

Nice

Family

10/10

Exceptional

07 May 2025

Ricardo

Great place love it

10/10

Exceptional

06 May 2025

carla peña

The staff is amazing all the time. The facilities need some arrangements, for example mi TV could'nt work properly, my AC could'nt work properly. Its an old but amazing hotel. But I insist, the staff amazing!!! The restaurant serves everything delicious. The castle is really close to the center of Guanajuato.

8/10

Excellent

05 May 2025

Allan

The castle is a most unique property. But there are also the good, the bad and the ugly associated with this property.

Leisure Self

10/10

Exceptional

26 Apr 2025

Carlos

Beautiful place

Leisure Family

2/10

Poor

25 Apr 2025

Francisca

As we were walking towards our room, we hear estrange/scary noises in the hallway. When we entered the room we saw 2 big cockroaches, the toilet did not work. We went back to the reception and requested another room (reception staff was kind).This room was hot and the A/C wasn’t working. The towels were dirty. We decided to leave the property and look for another decent hotel. Finally,found one, by then, it was the middle of the night.

Leisure Family

2/10

Poor

24 Apr 2025

Eduardo

This was actually my first time staying at this hotel because I believed it was of good quality. which is especially difficult when you have a one-year-old baby.

My room had cockroaches. They did give us another room, but it was small and the blankets were stained.
The water of the shower was leaking the a/c unit was not working.

Leisure Family_with_children

10/10

Exceptional

12 Apr 2025

karla

The castle is so beautiful. The scenery is breathtaking. The mattress are good but the bed frame needs to tighten up as it makes lots of noise. The restaurant staff is very helpful and friendly but the food isn’t good.

Leisure Family

10/10

Exceptional

11 Apr 2025

Cesar

Todo esta muy bien pero yo en lo personal me gustaría que vendieran bebidas y comida con mas variedad

Leisure Family

2/10

Poor

07 Apr 2025

Humberto

Dont stay here,,,it really sucks, please take my word for it.

10/10

Exceptional

05 Apr 2025

Julio

Very nice

Business Self

6/10

Pleasant

31 Mar 2025

Natasha

The property, the castle on the outside, is gorgeous. the grounds are well maintained and the greenery is beautiful. BUT, the inside needs A LOT of work, at least in our room; the bathroom has had some repairs that were left visible & still needs more, the towels were once white but not anymore, the sheets & bedspreads were discolored, the floors were not clean, the furniture was falling apart....so sad because the outside was beautiful and the staff was so nice. Just needs some TLC in the rooms.

10/10

Exceptional

26 Mar 2025

Raul

Nice people

Leisure

10/10

Exceptional

23 Mar 2025

Alejandra

To much noice weekend.

2/10

Poor

17 Mar 2025

Maria

The outside of the castle is really beautiful m. But the rooms and interiors are really gross, dirty and nasty. We are moved three times and just one night, the first room have a nasty big blood stain on the sheets, the second room have a lot of hair on the bed, and the last one have a spiders. The only reason why stay that night is because was very late

2/10

Poor

17 Mar 2025

Joel

This property was not ok to stay in. Room was very dirty. Hotel would not refund me due to the conditions of room. Bathroom floors were dirty and shower head. Also curtains were broken and torn. Dressers were broken. Also this property is in an unsafe location. After talking with locals they said not to stay at location. So I checked out and management would not offer refund. The restaurant at this location is horrible. Please don’t stay here.

Leisure Family

8/10

Excellent

14 Mar 2025

Miguel

I’ll go again. Medieval castle in Guanajuato

10/10

Exceptional

15 Feb 2025

Ilse

Hermoso lugar y muy buen servicio

Business_and_leisure Partner

2/10

Poor

15 Feb 2025

Bev

Unfortunately the property is quite run down. The walls are still beautiful the toilets don't really flush and I would not walk into the shower as base was not clean. Only one restaurant with limited menu and if you would like an beverage with alcohol they had one beer. Beautiful building facade but falling apart.. we left after one night of a 4 night booking. So sad as we were looking forward to it.

Leisure Partner

10/10

Exceptional

13 Feb 2025

Maribel

The place is very beautiful

6/10

Pleasant

22 Jan 2025

Ricardo

Very nice place that needs a lot a up dates, including something to keep the sewer odors to come up, towels looks pretty rough, the beds seems pretty old and little bit comfortable

Friends_and_family Family

2/10

Poor

19 Jan 2025

Jesus Edgar

No hoy water during our stay!

Leisure Partner

10/10

Exceptional

09 Jan 2025

Everardo

Beautiful property

10/10

Exceptional

06 Jan 2025

Gladys

Great historic hotel

Amazing historic castle/hotel! It was such a beautiful place to be in.

Friends_and_family Family

6/10

Pleasant

02 Jan 2025

Susana

The place is beautiful please give maintenance to the rooms.

Leisure Family

6/10

Pleasant

01 Jan 2025

Diego

Las habitaciones huelen a humedad.

El servicio del restaurante en cuanto a comida y servicio, es deplorable. Los únicos en el restaurante éramos familia (30 personas), se tardaron 40 minutos en servirnos y nuestra comida estaba fría.

Por supuesto ya no regresamos. Estuvimos hospedados del 29Dec al 01Jan.

Leisure Family

2/10

Poor

29 Dec 2024

Jose

The places outside the hotel are not properly clean and the hotel is not taking care of the grounds .some of the rooms are very dirty .and the hotel administrator said the price we paid for the rooms with expedia were to low and i believe the hotel decided to give us the low grade rooms

Leisure Family

2/10

Poor

21 Dec 2024

Roberto

Under the sick was disgusting, bugs, bedbugs, I had puctures of it. Nice people but nasty bathroom.

Leisure Family

8/10

Excellent

21 Dec 2024

iracema

Maybe upgrade on toilets and beds? They were really squicky and hard to rest on