Hotel Corazon Mexicano

Mexico , Guanajuato
GUANAJUATO, 4 Rosarito Zona Centro
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100 reviews shown

10/10

Exceptional

21 Apr 2026

Jonathan

This is one of the nicest, cleanest, well located, budget-friendly hotels I have ever stayed in, and I have stayed in many all over the world. Big full custom breakfast on a terrace. You can’t beat it. Book it without hesitation. I stayed in the tiny, basic single room because I’m a solo traveler so it’s all I needed. They have numerous other bigger rooms, balconies, etc. It’s excellent.

Self

6/10

Pleasant

08 Apr 2026

JTrinidad

No air conditioning they gave an electric fan, no light lamp in the room and no extra window to keep fresher air, bacause after the shower the room to steamy and warm.

Partner

10/10

Exceptional

08 Apr 2026

Juan

Nice hotel

10/10

Exceptional

29 Mar 2026

Maria

Breakfast was fresh and staff was really nice just alittle hard to get there but not as bad

Partner

10/10

Exceptional

10 Mar 2026

Sara

breakfast was awesome very fresh

Partner

6/10

Pleasant

18 Feb 2026

Daniela

The hotel is fine, but a bit dated.

The room is quite spacious, but my main issue was that the two power outlets weren’t near the bed, but instead there was one by the door and one by the sofa. The sofa is nice to have but not having a charger near the bed means you can’t use your phone while it’s charging on the other side of the room.

The other thing that was missing was a beside lamp. There was only a bright overhead lamp, and to turn it off, you had to get out of bed because the light switch was by the door. It’d be nice to have a reading light instead of having to use the bright overhead lights at all times.

WiFi sometimes didn’t work.

Business_and_leisure Self

4/10

Poor

18 Feb 2026

Allan

The hotel is clean annd well maintained, but DO NOt accept room 314. The room is very small, the entire bathroom is lless than 5 feet square soo the shwer water floods the bathrom floor and does not drain. We had prepaid for 2 nights but left after 1.

2/10

Poor

06 Feb 2026

Ran

Did last minute booking online without seeing the hotel. Upon arrival, only 30 minutes from booking, my fiancée and I learned that the access to the room is by climbing a very large number of narrow stairs. We had to cancel the reservation but the staff pretend to not understand and refuse to refund the booking.
I would recommend for anyone to stay away from this hotel

Leisure Partner

10/10

Exceptional

02 Feb 2026

Massaad

Beautiful place and everything wa awsome

4/10

Poor

02 Feb 2026

Takeshi

Shower is cold for both days and I couldn’t take the shower on Feb.1 when I left the hotel.

Leisure Self

10/10

Exceptional

28 Jan 2026

Trevor

Clean room, courteous staff, excellent breakfast, good location for downtown in a quiet area

Leisure

8/10

Excellent

20 Jan 2026

Omar

Breakfast was fresh, delicious, and authentic. It’s the same breakfast everyday but that was not an issue for me. The staff is very friendly, professional, and helpful. Neighborhood is very safe and close to everything within walking distance. The only downside is that there is no AC/Heating available. Highly recommended.

Leisure Partner

6/10

Pleasant

17 Jan 2026

tammy

Staff was nice. The hotel is on a hill with lots of steps to get to and not in the center of centro area, so you will have to walk a lot. Also note that uber/car service can’t get access to the hotel so you have to walk some stairs and tight pathways inbetween houses to catch a ride. I booked the deluxe suite, the view was amazing of the hill but the terrance doors did not lock and there was no safe.

Self

10/10

Exceptional

21 Dec 2025

Serene

Nice location and friendly staff

10/10

Exceptional

20 Dec 2025

Daniel

Comfortable y limpio y muy buen trato

Business_and_leisure Family

10/10

Exceptional

18 Dec 2025

maria

Breakfast was very delicious

6/10

Pleasant

13 Dec 2025

MARIA

The hotel, the staff are ok. They are courteous. The only problem I have was that it is not convenient for a person with disabilities. My recommendation is that it needs to say that there is no elevator in the hotel also that is a hard up hill to walk and too many stairs.
I had to booked another hotel.

Leisure Family

10/10

Exceptional

28 Nov 2025

Michael

Muy Limpio y me sentí muy segura en sus alrededores el cuarto que seleccione tenía una vista espectacular estaba de muy buen tamaño el único problema para mí es que si tienen problemas para caminar que lo piensen antes de reservar, para llegar al hotel tienes que subir una subida en un callejón y para la gente que no está acostumbrada va a ser difícil o para una persona con discapacidad de caminar, Le doy un 100 a el hotel y sus cuartos

Leisure Partner

10/10

Exceptional

10 Nov 2025

Mike

Clean room, great staff, nice towels. The best was the breakfast!

8/10

Excellent

06 Nov 2025

Juan

The view is incredible! The room is quaint its all you need for your stay. The only thing I didn't like was that Expedia said the hotel had parking and it absolutely did NOT have parking at the hotel.

Leisure Partner

10/10

Exceptional

06 Nov 2025

Alfredo

Beautiful quite Hotel in downtown Guanajuato Mexico

Leisure Partner

10/10

Exceptional

04 Nov 2025

Milton

Nice location, friendly staff, very close to central area.
Complementary breakfast on terrace was better than a continental breakfast im accustomed to.
...will stay again, when i visit city

10/10

Exceptional

24 Oct 2025

Alejandra

Excelente hotel, el staff fue increiblemente amable, muy limpio y cercano a todo

Leisure Family

8/10

Excellent

12 Oct 2025

Cristina

Excelente vista panoramica,excelente ubicacion.

Leisure

10/10

Exceptional

07 Oct 2025

Jose

BEAUTIFUL HOTEL! I highly recommend the rooftop suite, which has the best balcony with best views of this amazing town. Everything is within walking distance; I mean, from Callejo del beso, it's 3 minutes away, with bars, restaurants, etc. nearby, so you don't need to rent a car. 10 STARS! Bring your best walking shoes.

Leisure Partner

2/10

Poor

30 Sep 2025

Stephanie

Took over an hour to find this hotel. After arrival, receptionist stated she could not validate or provide parking pass after 5pm, something it does not state on their page. After the back and forth, we settled to pay where we parked, which we paid by the hour, overnight. When finally giving us our rooms, total of 5 adults which required 2 separate rooms, we come to find one smelled like it had been out of service for months and the other had no toilet paper or amenities that the hotel stated it had. When going to the receptionist about the room that smelled, she sent someone to verify that we didn’t utilize the room. Room was then changed, but had to go back downstairs for the toilet paper myself. Reception didn’t have any so he had to go into a different room to provide it. Only good thing about this stay was the staff that helped us with our breakfast. Other than that, would not recommend it or come back to stay here again!

Leisure Family

6/10

Pleasant

24 Sep 2025

Monica

Stayed in panoramic room – view was okay. Balcony door lock broken, couldn’t secure it, felt uneasy at night. Sheets, pillows, towels and blankets not very clean. Reception is next to house with a dog that actually bites. Wear hiking shoes to get in/out the hotel to explore town.

Leisure Self

4/10

Poor

09 Sep 2025

Carlos

This place is ok if you are not claustrophobic,
Ive never seen a room so small and only 7' tall.
You have to walk up a very steep slope to get to it because the street to get to it is very narrow and cabs wont go near it.

Leisure Self

10/10

Exceptional

07 Sep 2025

Dallana

We booked a basic room but my husband and I decided to upgrade to the VIP room. The view was amazing you could see practically all of Guanajuato. Their bar and restaurant just down the block was amazing as well. Super close to stores and the plaza. Amazing will be booking again!!!

Leisure Family

10/10

Exceptional

01 Sep 2025

Reinaldo

Excelente hotel, la comida, la vista es espectacular

Leisure Partner

10/10

Exceptional

28 Aug 2025

JUAN JOSE

beautiful hotel. My room had a rather low entrance. I had to hunch in order to get into the room. Other than that, it was a great hotel.

Leisure Family

10/10

Exceptional

26 Aug 2025

Cristina

The property was fine I have no complaints. But be advised that there is no parking onsite.

Leisure Family

10/10

Exceptional

25 Aug 2025

Omar

Great place, enjoyable experience

Leisure Partner

10/10

Exceptional

08 Aug 2025

Rolando

Room had an amazing view . Very nice staff and breakfast was good!

8/10

Excellent

03 Aug 2025

Chavisa

I stayed in a small room off a common open air lobby to the building. Bed was comfy and I consistently slept really well. The room has an air machine in Spanish (I sorta figured out how to work it) and no windows or natural light. That said, i was happy there. It was nice to hear local noises. I’d stay there again.

Leisure Self

2/10

Poor

31 Jul 2025

Rudy

This is the worst hotel I have ever stayed at, the staff was very nice and helpful but it did not reflect the hotels rooms situation. We reserved 3 rooms and #201 was made for someone that is not taller than 4.5 feet tall, my wife and I are 5’8” and 5’9” and we each hot ourselves on the head and forehead at least 2 times each during our stay. My other friend stayed in room 204 that had no window and the smell was just horrible the only half way decent room was 307 that resembled an expected hotel room. NO AC and place is falling a part.

Leisure Friends

10/10

Exceptional

29 Jul 2025

Ricky

Great location

Great location, Just couple of minutes away from "EL callejon del beso"
Great costumer service plus the breakfast was delicious.

Business Family

8/10

Excellent

27 Jul 2025

Jorge

Un lugar muy bien ubicado cerca del centro de Guanajuato

Leisure Family

6/10

Pleasant

25 Jul 2025

Adriana

We had to change our reservation because there was no parking on site and little to do after getting there

Leisure Family

8/10

Excellent

24 Jul 2025

Jorge

Hola buenos dias todo me gusto del hotel, el desayuno muy bueno y delicioso.

Leisure Family

8/10

Excellent

23 Jul 2025

Jorge

Everything was fine to me at the hotel, close to the alley kiss and the main attractions at the downtown. The only thing it was kind of inconvenient for me, it was walking up hill to the hotel.

10/10

Exceptional

22 Jul 2025

Irma

Exelente servicio al cliente, el personal eficiente y amable,con un ambiente limpio con habitaciones de acuerdo a tus necesidades, el desayuno rico y como en casi todo Guanajuato la subida para el hotel es un poco cansada 😍

Leisure Family

8/10

Excellent

14 Jul 2025

Juana

The room was very clean, the property overall looked nice and smelled clean. The view from my room was stunning and the employees were friendly. Very close to lots of attractions such as el Mercado, callejón del beso y el parque de la unión. However the property is located on a hill so be prepare to walk and wear comfortable shoes.

Leisure Family

6/10

Pleasant

13 Jul 2025

Maria

Location was close to the main visiting points, hotel rooms are too dark, ceilings too low and restaurant service open for breakfast only was way too slow! Only one server and one cook. Breakfast was good though. Definitely not staying here again. I had to upgrade the first night and pay $120 dollars more to stay in a bigger room.

Leisure Family

10/10

Exceptional

06 Jul 2025

Samuel

Great place for the price lots of places to eat and shop near by

Leisure Self

8/10

Excellent

04 Jul 2025

Reyna

Area noisy and

4/10

Poor

26 Jun 2025

Meryl

I was attracted to this hotel because of the beautiful views in the pictures and its proximity to the zona central. However, what you don’t see in the pictures, is that you have to walk up steep deserted alleyway hills to get there. And many of the rooms do not have that view or even a window. When I got to the room I reserved, the pungent smell of disinfectant and stifling room made it so I couldn’t breathe. At 5”6’, I had to stoop, wa through the hallways, so I wouldn’t bang my head. I told reception that I wouldn’t be able to stay in that room and I would pay for an upgrade. They offered me the bridal suite, which had air conditioning, windows, and that view. The room was not nice, but since I didn’t want to trek down the alleys with all my stuff, I took it and paid twice what I’d initially paid. It was the eorst and most expensive place I stayed at in Guanajuato. The staff was very nice and accommodating.

Leisure Self

10/10

Exceptional

23 Jun 2025

Maribel

Recomendado

Leisure Family

10/10

Exceptional

23 Jun 2025

ian

Everything was nice!!!

6/10

Pleasant

21 Jun 2025

Maria

Definitivamente no recomendado para personas mayores o con niños pequeños. Muy complicado llegar al hotel con el equipaje. La hubicacion del hotel no es muy conveniente a pesar de estar céntrico. Habitaciones limpias, staff amable. Desayuno muy rico. No A/C

Leisure Family

10/10

Exceptional

17 Jun 2025

Michelle

Definitely recommend this stay beautiful and safe, everything is walking distance. 10/10!

10/10

Exceptional

07 Jun 2025

Mitchell

Beautiful Hotel in a Beautiful City

Our stay was beyond wonderful. The hotel is on a hill so.views were magnif. Our room was cl wlean and comfortable . Housekeeping is offered faily. So is breakfast, which includes fresh fruit, eggs, chiliquilles, beans, coffee and juice. Btreakfast is served al fresco on the 3rd floor with srynning viewa of the beautiful city of Guanajuato. Sprcial requests were honored, such as we requested a fan for our room. We jope to return to Hotel Corazon Mexico soon!
..

Partner

2/10

Poor

25 May 2025

Jerry

Horrible communication, Wrong location!

I never made it to the hotel. The location is not where they say it is and the streets where it is located are very narrow. My Uber driver barely made it up the narrow hills and whwn we got there, we could not find it. I called the hotel and expressed the same dissatisfaction that I just described. I also explained that I have leg issues and cannot walk up and down the hills and that getting an Uber to drop me off will be very difficult. I told them that they avertised their location incorrectly amd should be more honest about where they are truly located.They said they would call me back only to receive a message hours later (after the 3pm check out). Mind you, I called them 2 hours before when I arrived to the city. I then called Hotels.com and reported this issue requesting a full refund with all the details described above.

Self

10/10

Exceptional

19 May 2025

norma

Very friendly, clean, breakfast was delicious definitely recommend

Leisure

6/10

Pleasant

30 Apr 2025

Angelica

Hidden hotel

The hotel was "ok". It was hidden and so difficult to find, I will not stay there again. The staff was great and prices were comprable to others, the terrace was a positive aspect, one which was a reason for booking, but not a reason to come back.

Friends_and_family Family

4/10

Poor

23 Apr 2025

Steven

We love dogs, but not barking all night and keeping you awake! Dog poop around the hotel needs attention. Breakfast and front desk staff nice. It's a location that requires a lot of stair climbing.

8/10

Excellent

09 Apr 2025

Ruben

Muy buena locacion todo muy serca

Partner

10/10

Exceptional

04 Apr 2025

Fernando

I liked the friendly staff, location was very convenient for for everything.

Business_and_leisure Family

8/10

Excellent

23 Mar 2025

Alma

There is an uphill to access the hotel, no elevator to your room and many stairs. So if you are weak in health, this place is not for you, on the other hand- beautiful view and good bfast.

Leisure Friends

8/10

Excellent

20 Feb 2025

Alexander

Service

Leisure

8/10

Excellent

09 Feb 2025

Ivette

The view from the hotel is very good, friendly staff. The problem is that it's quite complicated to get to the hotel, by car, there's just one narrow street one way, which is the closest, after climbing or going down some stairs. By foot there are several stairs, streets, alleys to go up to get to the hotel, which is extremely tiring, take it into consideration. There is a free parking near by but, they mentioned it was already full, another option is a space where you have to pay around #350-450MNX and last option is to leave the car for free in another hotel same brand which is around 10min-15min by Uber. We choose this option and was the best since despite the hills, staies, etc, we walked around the city

Leisure Partner

10/10

Exceptional

05 Feb 2025

Katherine A

Once you fine the hotel, it’s easy to remember how to get to it. :) The complimentary breakfast is amazing!!!! And the staff is so friendly and helpful. We can’t wait to come back. We stayed in the panoramic suite plus and wouldn’t have it any other way!

Leisure Family

8/10

Excellent

05 Feb 2025

Steve

Location with fanrastic view. And in center of town close to bus hib and mercado

8/10

Excellent

29 Jan 2025

Arturo

Staff was nice, but were short handed while serving breakfast, one of the guy gentleman was late and was not cleaned up to serve food.

4/10

Poor

27 Jan 2025

Lucia

Im no recommend the area it’s orrible to far you have to walk in long way to many steps the cars not be able to pas for the narrow streets

Leisure

10/10

Exceptional

23 Jan 2025

Brian

The staff were amazing. Very attentive and professional. On the day we checked out, our taxi didn't arrive. The lady at the front desk called another taxi and waited with us until the new taxi showed up.
Our room was impeccably clean. The view was amazing and the location was perfect.

Leisure Partner

6/10

Pleasant

21 Jan 2025

David

They need to let their guests know that if they use Google Maps and they're coming in from the direction of San Miguel de Allende, they need to go COMPLETELY around the mountain from the other side. It was a 45 minute detour with all the construction and traffic!

Leisure Partner

2/10

Poor

16 Jan 2025

Jessica

Great

10/10

Exceptional

26 Dec 2024

Mauricio

Love the location

Leisure Family_with_children

10/10

Exceptional

24 Dec 2024

Luis

The staff made it so easy to check in and they were so professional.

Leisure Partner

10/10

Exceptional

01 Dec 2024

Adrian

The hotel's location is very convenient. It is near tourist hot spots like the "callejon del beso" and the historic center of Guanajuato. The staff was also very friendly and helpful.

Leisure Self

10/10

Exceptional

26 Nov 2024

Rebeca-ABBY

Loved it!!!

6/10

Pleasant

24 Nov 2024

Jorge

The place don't actually have parking, not recommend if walking and climbing are difficult for you. The view is nice , the rooms are ok . Don't get fooled by the free breakfast the worst thing you will ever eat.

10/10

Exceptional

22 Nov 2024

mark

Guanajuato is unique in its warren of tiny alleys and finding your way around takes some practice. Locating Hotel Corazon Mexico is no exception. Once established, the stay was pleasant, included breakfast was good, location is convenient - I would stay again.

Leisure

10/10

Exceptional

21 Nov 2024

Sarai

Bc nice people work there. The breakfast is homemade. Nothing fancy but it works

Leisure Partner

10/10

Exceptional

17 Nov 2024

Barry

Amazing views from our top room with a terrace. Staff muy amable.

10/10

Exceptional

12 Nov 2024

Andrea

Loved the location! We were close to the main area fir eating, shopping and fun, but far enough that we didn’t hear all the people partying at night! It’s a steep walk, but you get use to it fast and taxi/uber can pick up/drop off near the hotel entrance. We will definitely be back!!

Leisure Partner

6/10

Pleasant

12 Nov 2024

Yolanda

On the website the hotel offered airport shuttle and when we arrived there was no shuttle available. Also they should list that the property isnt handicapped friendly. They should mention in order to get to property one has to walk a nice steep hill.

Leisure Family

10/10

Exceptional

09 Nov 2024

Maria

We had a wonderful stay at the hotel! The service, food and accommodations were great!

Leisure Family

4/10

Poor

04 Nov 2024

Yolanda

Dirty towels, ran out of water, NOISY, inconvenient entrance, cold food. Deceiving pictures

10/10

Exceptional

02 Oct 2024

Angela

This property is about 50 steps from el callejon del beso, dining, and shopping. We loved the location but hated the parking. There is no car access to the hotel due to the very small narrow streets. We had to park at a public parking garage. So this means you have to walk up with your luggage and walk down. Quit a ways if you have heavy luggage and kids. So just keep that in mind. The staff was great and set up a taxi pick up for us to return to the airport. I would stay here again.

Family

8/10

Excellent

01 Oct 2024

Francisco

El acceso al hotel es complicado

8/10

Excellent

26 Sep 2024

Claudia

Really nice area and spectacular service.

Leisure Self

8/10

Excellent

22 Sep 2024

Gloria R

I liked that it was close to several landmarks within walking distance. I liked that Breakfast was included. Place was clean.

The hotel is very hidden.
I didnt like walking up the alleys with my luggage to get to the hotel. Very tiring. I asked for a room with a view but didn’t get it.

Leisure Family

6/10

Pleasant

17 Sep 2024

Venancio

The recepcionist..she is not to friendly

Leisure Family

10/10

Exceptional

01 Aug 2024

Jessica

The room was nice and clean. Stuffs were very friendly! The breakfast was nice.
Be aware if you have a luggage don’t try to walk from bus stop to the hotel, it’s up hills and stairs. Take a taxi.
My room #502 need a new shower curtain mold around the curtain.
Wifi is terrible never open a page, I end up use my own data.

Leisure Self

6/10

Pleasant

19 Jun 2024

Verified traveler

We asked for 1 bottle of water at night and they said they don't have any available. I think was almost 11pm. Everything was closed at that time.
Worst service.

Friends_and_family Friends

6/10

Pleasant

27 May 2024

Adrian

Excelente servicio en una ubicación privilegiada, muy bonito y muy limpio. Solo que la habitación familiar esta incomoda el techo es muy bajo y con muy poca ventilación

Leisure Family

6/10

Pleasant

24 May 2024

Diana

Great location...room too small

Leisure Partner

10/10

Exceptional

09 May 2024

Ana

Excellent service staff goes way beyond the call of duty to meet customers needs

Leisure

10/10

Exceptional

06 May 2024

Cesar

Clean safe and the staff is very nice

Leisure Partner

10/10

Exceptional

26 Apr 2024

Magaly

Very nice rooms and views

10/10

Exceptional

24 Apr 2024

Jose

We loved location and the property itself

Leisure Family_with_children

8/10

Excellent

24 Apr 2024

dels

This place is amazing and right next to the church ! The only thing was that there is no air conditioning but if you asked they provided a fan to help!

2/10

Poor

08 Apr 2024

Faviola

Do not recommend at all, room was not clean. Pillows had stains, no division between shower and toilet.

Family

6/10

Pleasant

03 Apr 2024

Eduardo

No hot water to shower, got sick due to having to shower with cold water plus when showering, the whole bathroom would get wet

Leisure Partner

10/10

Exceptional

28 Mar 2024

Sherri

This property was clean and well staffed and friendly. The staff even looked out for us and made sure that we found our way around and back to the hotel since we were not familiar with the area. The property was so convenient since it was walkable distance to shopping and restaurants. I would go back there in a heartbeat

Business_and_leisure Family

10/10

Exceptional

21 Mar 2024

Xin

I booked a room with terrace and enjoyed beautiful view during my stay. The hotel is very close to center of the town, so you can hear every noise(laughters, bells, people singing) from the street (this is good or bad depends on your preferences). The hotel itself is quirky, with many steep stairs and no elevator. My group is young and find this experience interesting, but it may be troublesome for older people. Overall its a good experience, don't miss out the terrace room! it's worth it

Leisure Friends

10/10

Exceptional

06 Feb 2024

Gerardo

Great location to get around in the downtown of Guanajuato check in was easy staff was friendly our room was nice and clean with a great view of the city we really enjoyed our stayed

Leisure Partner

10/10

Exceptional

31 Jan 2024

Jose

Corazón Mexicano

Hotel is really nice and clean. Just a walk from all tourists areas and attractions. I do however not recommend it to people with back and feet problems because it is a steep walk and lots of stairs.

Partner