The Culture Samui

Thailand , Koh Samui
Koh Samui, 86 Moo 4 Bo Phut
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50 reviews shown

10/10

Exceptional

31 Mar 2026

Elinore

Beautiful pool
Very clean hotel
Excellent staff couldn’t be more helpful! Very attentive
Amazing breakfast included
And situated on the best beach

Partner

10/10

Exceptional

30 Mar 2026

Darren

Fab staff and amenities

Partner

10/10

Exceptional

14 Mar 2026

Chloe

Very good

2/10

Poor

02 Mar 2026

Steve

Thailand has very strict laws regarding negative reviews, so I will keep this high-level and simply share a few things you may either enjoy here — or decide are not for you.

First: This hotel is extremely close to the airport — so close that you will hear every jet landing and taking off. Aviation enthusiasts may appreciate the front-row experience, as you can step onto your patio and watch commercial aircraft flying just overhead throughout the day and especially early morning.

Second: If you enjoy EDM and trance music, one of the area’s most well-known pool party clubs is located next door. With there great and very powerful sound system you will be pleased to know that the music carries clearly into the hotel, meaning you can enjoy the atmosphere from your room — doors open or closed — well into the late evening.

Third: Guests seeking a more hands-off service style may find this property aligns with their preferences, as the hospitality experience is more minimal compared to the traditional warm Thai welcome many travelers expect.

Finally: if you don’t have children or just hate yours this is a great place to stay with the entire family.

As always, different travelers value different things — so it really depends on what kind of stay you’re looking for.

Family_with_children

2/10

Poor

30 Jan 2026

Eyal

Poor value for money. Small room very expensive.
Nothing special. Basic.

4/10

Poor

28 Dec 2025

Moizza

The hotel is right under a flight path and next to a club - so every hour a plane goes over and shakes the windows while the music from the club next door doesnt let you sleep. The beach was nonexistent - so small that they couldnt even put any loungers out. We wanted to check out early but the hotel staff refused to refund any payment as we had booked through hotels.com. Shockingly misleading photos and the high ratings for the hotel are obviously fake.

10/10

Exceptional

06 Nov 2025

Vladimir

Check in 2 minutes, stuff great, room comfortable, very clean, nice beach, nice pool,
close to the airport but not noisy

Leisure Partner

10/10

Exceptional

16 Oct 2025

Louis

Felt like home

Partner

10/10

Exceptional

06 Sep 2025

Ismaeel

Everything was excellent! The view from our room overlooking the pool and sea was amazing. The pool is much bigger in person than in the photos, and the room itself was very nice and tidy. Even though the property is on a road with hotels, bars, and restaurants nearby, you can’t hear a thing once inside the room. Some people mention the planes flying overhead, but it’s minimal (about once every 30 minutes) and honestly quite cool to see. Would definitely recommend!

The only minor issue (which was rectified) was that the restaurant waiter didn’t know they could facilitate halal meat if told in advance.

Leisure Partner

8/10

Excellent

31 Aug 2025

Aine

Nice hotel

Pool access rooms are nice but the loungers are hogged and bagged constantly despite a note asking for consideration. Plunge pool rooms were nice but right next to each other so can hear the noise next door, novely value but didnt really ise.vits a nice spot but the sea isnt the cleanest which is a shame as its on the beachfront

Friends_and_family Family

10/10

Exceptional

05 Apr 2025

Alison

Excellent service and check in

10/10

Exceptional

01 Apr 2025

Roxana

Beautiful property, great staff and breakfast was delicious!

Leisure Partner

8/10

Excellent

29 Mar 2025

Garima

Reserved twin beds with beach view and they gave us king with restaurant “‘PM a. Told us no choice and as compensation we can get a cot if we don’t want to share a bed (not a couple, just travel friends). Told us we could move to another room next day.

10/10

Exceptional

02 Feb 2025

Ahmed

Enjoyed my stay at this hotel, every thing was fantastic, from the chick in to the chick out

Leisure

10/10

Exceptional

19 Nov 2024

Margaret

Loved IT

They did EVERYTHING beyound well!!
We loved it and abandoned another booking in order to return for an extra night.
Top of our list in our travels thru out Thailand

Friends_and_family Family

10/10

Exceptional

13 Nov 2024

Vinh Hoang

Beautiful room with amazing ocean view! We had rain the first two days of our stay but the view was still stunning. A walk on the beach at sunset is a must!

Partner

10/10

Exceptional

29 Jul 2024

Lancelot

Wonderful, courteous, professional staff. Would gladly stay hete again.

10/10

Exceptional

21 Jun 2024

Verified traveler

Gem of a place 5 stars!!

Incredible stay. Staff are friendly and courteous, food at the restaurant was delicious, nothing was too much trouble.

Rooms are super spacious, views of the water and pool temperature was perfect every day.
Highly recommend.

Friends_and_family Friends

10/10

Exceptional

20 Jun 2024

rochelle

Gem of a place 5 stars!!

Incredible stay. Staff are friendly and courteous, food at the restaurant was delicious, nothing was too much trouble.
Rooms spacious, views of the water and pool temperature was perfect every day.
Highly recommend

Friends_and_family Friends

6/10

Pleasant

05 Jun 2024

Franko

This property seems to be 5* small resort, and while the staff is generally nice and polite, the true 5* professional behaviour is missing.

I stayed in pool Villa, which is hardly a villa, but rather a nice room with plunge pool.

The room had issue with the aircon, being very loud, and I did not have a good sleep on any of the 8 nights. Without the aircon on, the heat was difficult to manage. Staff offered me another villa with the same issue, or downgrade to signature room without pool (but with bathub on balcony) and slightly less noisy aircon. Aircon was very powerful and it would overcool the room despite being set to a reasonable 25 C. Not much difference if temp was set to 18 C. Apparently this is know issues and affects the whole resort. Aircon speed allowed only 2 settings, low and high, low being very noisy and for someone who sleeps light, I would recommend not to book this resort. Constant flow of water from the pool provided additional noise, which was not what I expected for the resort advertising itself as an oasis of peace. Both communal, and to even more extent, pool at villa, were too warm and there was little refreshment available.

The hotel beach had shallow water, was warmer than a pool, and generally not very nice.

Around the resort you could sense sewage or septic tank smell on most days.

Pool at villa has small amount of algae that were not cleaned when I requested the pool to be cleaned.

Leisure Self

10/10

Exceptional

25 May 2024

Mark

Had a great stay.

Leisure Self

10/10

Exceptional

09 Jan 2024

Susan

Great room (sea view) really nice breakfast, beautiful grounds. Thought the hotel was a bit overpriced but still enjoyed our stay.

Leisure Partner

10/10

Exceptional

02 Jan 2024

Lucy

The most beautiful hotel I’ve ever stayed in!!!
From the moment you first walk in the door you can tell it’s a 5 star hotel and the 5 star service from the staff goes above and beyond. Everyone is so friendly and they can’t do enough for you. The whole hotel is absolutely gorgeous, lovely pool area, lovely breakfast and it is right on the beach! Plenty of restaurants around to go to if you don’t want to dine in the hotel as well.

Leisure Family

10/10

Exceptional

25 Dec 2023

Salina

Good value for money- Great Location and modern

This resort was exactly what I hoped for, Quiet, pretty and good location. Very modern, great food and staff.

Self

10/10

Exceptional

21 Dec 2023

Alan

Super friendly team - I keep coming back

It's a perfect spot if you're passing through Samui. The staff are awesome and fun. The rooms are modern, clean and a pleasure to hang around in.

Self

10/10

Exceptional

14 Aug 2023

MELISSA

The best hotel in Koh Samui. This is our second time staying at this beautiful resort. All the staff were so helpful and welcoming, the food was delicious and all areas spotlessly clean. We loved the addition of the hammock and extra seating by the beach this year. We would highly recommend this hotel for people with food allergies or intolerances. The catering staff were super careful and accommodating.

Leisure Family

10/10

Exceptional

16 Jul 2023

Christopher

Having stayed at numerous hotels throughout Asia over the last 10 years, the U Hotel Group has a business plan and marketing strategy that must be the envy of its competitors, and no-where is this more evident than at the U Samui Hotel.

From a range of modern and thoughtfully designed luxury accommodation to suit all budgets, tailored guest preferences offered at check-in, excellent staff training, an outstanding 6-star breakfast smorgasbord, impeccable house-keeping, and a wonderful pool and surrounding grounds, what is not to love?

A special mention to 3 charming, friendly and attentive restaurant staff in particular who impressed us - ICE, BOBOE, and the very lovely CHI - all of whom made our stay at U Samui one that we will long remember.

We would be grateful if management would please convey our appreciation to the restaurant staff we have mentioned (Chi, Ice and Boboe), and also Aum at Reception, during our check-in..

Thank you to everyone at U Samui, you have ticked every box imaginable.

Leisure Partner

10/10

Exceptional

08 May 2023

Nafisa

I have only positive things to say about my stay at U Samui. The staff were so friendly and caring. Loved the buffet breakfast in the morning. The hotel was not too overwhelmingly huge. They really look after their guests and it shows. I will definitely stay at U Samui next time when we visit. The rooms were modern, housekeeping were tidying up everyday and the pool was just splendid plus the restaurant at the hotel was very cosy and lovely. Loved our stay!!

Leisure Partner

10/10

Exceptional

07 Apr 2023

Daniel

Great stay at U Samui and great value for money. The staff were very friendly and the rooms were welcoming and bright. It would have been nice to have been offered a drink (E.g. water when checking in) and when lounging around the pool it would have been nice if staff would come round and take orders instead of always going to the bar. However, the complimentary mocktail each day was a nice surprise. I would love to stay again and please don’t take those suggestions as negatives. The hotel and your staff were so friendly and welcoming. Would recommend!

Leisure Friends

8/10

Excellent

12 Mar 2023

Yosef

The staff is great

Leisure Family

10/10

Exceptional

10 Mar 2023

Monica

Enjoyed our stay

Lovely hotel. Good location right on a Main Street. Staff was excellent and extremely helpful. Breakfast buffet had several options with fresh made eggs. Pool was beautiful but chairs were occupied quickly with people possibly claiming chairs with their towels early in the morning. Restaurant served poolside food and drinks which we enjoyed every food item we ordered.

Partner

8/10

Excellent

06 Mar 2023

Peter

U Samui has tremendous potential. What's missing most about this Hotel isn't that it doesn't have a Spa or the absence of a swim-up bar, but it's missing adequate management. In the entirety of our 11 night stay; and despite asking to speak with the manager on 2 separate occasions, I didn't see the manager even once. The F&B manager appeared only briefly on a Friday night, and only to sit and drink at the bar (busying half of the on-duty staff with tending to her personal needs).
Non-guests are encouraged to use the hotel facilities, but with just 26 lounge chairs for up to 102 guests, it explains why pool chairs and beach towels were perpetually in short supply.
A few points to note: We took it upon ourselves to spray insect killer in our Pool Villa as we were being heavily infiltrated. Additionally, if travelling during the first half of 2023, be aware that there is a substantial construction project immediately next door which was undergoing constant noisy demolition; including incessant jack-hammering, throughout our stay. Proximity to the airport mat also pose an issue for some, with over 30 incoming flights and over 30 outgoing flights daily, many flying almost directly overhead.
Those issues could be overlooked, but the lack of management could not. Thanks to the hard work of a small handful of staff, the place runs in spite of the poor management, but a well run operation runs from the top down. Hopefully U Resorts figures it out sooner than later.

Leisure Partner

8/10

Excellent

02 Mar 2023

Peter

U Samui has a beautiful pool area. It's a shame that they don't have more lounge chairs and they could certainly benefit from bar service in the pool area. Drinjs can still be purchased, but patrons need to dry off, slip into a shirt and flip flops then ebter the restaurant to place their drink orders.
The beach bar doesn't ever seem to be open.
If travelling in the first half of 2023 be forewarned that there is a major construction project; including the very noisy demolition of the next door property. Grinding and jackhammering occur daily, all day. It's not at all relaxing.
For our stay, we chose a Pool Villa. There were 8 to choose from, and careful consideration must be used in doing so, as several of the villas are immediately adjacent to the restaurant and patio, providing a clear view of what is advertised as a private plunge pool. There's nothing private about them. Careful, because if you choose a Villa too far from the patio, you will end up with trees blocking your sunshine. No matter which Villa you choose, be prepared to have a rather dirty plunge pool, as debris falls from the surrounding bushes constantly and the pool maintenance is rather minimal.
Beach towels are not very plentiful resulting in days where no new towels are supplied. This adds to the difficulty enjoying the pool. Bar soap is nit provided without special request. And when you see the pool water, you will definitely want to wash with soap.
Hotel management is absent at all times.

Leisure Partner

10/10

Exceptional

23 Feb 2023

John

Wonderful hotel

Fabulous location. Great staff, happy, smiley and professional. Our room was clean and spacious with a huge comfortable bed.

Partner

10/10

Exceptional

11 Oct 2022

Baijun

It was an enjoyable experience

Leisure Family

10/10

Exceptional

14 Aug 2022

David

Very helpful staff. Located right on the sea with a lovely pool. What’s not to like?

Leisure Family_with_children

10/10

Exceptional

01 Aug 2022

MELISSA

We loved our stay at U Samui. The hotel was beautifully designed and functional, breakfast was varied with good options. Everything we had at the restaurant was delicious. A special thanks to the staff there who were brilliant catering for all our food allergies and intolerances. Highly recommend this hotel for a relaxing stay.

Leisure Family

10/10

Exceptional

02 Jun 2022

Verified traveler

Nice hotel, friendly staff

Everything about our stay was great! The staff was helpful and friendly. The hotel was clean and the beachfront private pool room was exactly as promised. Also the food served at the restaurant was tasty. However, the beach at this property is perhaps not the best for snorkeling or swimming. It is possible to book a private driver at the reception for relatively cheap price and with short notice.

Partner

10/10

Exceptional

30 May 2022

Tanya

The staff were amazing and the property is beautiful. Walking distance to everything for food. We loved it so much we extended our stay for another 1.5 days!

Leisure Family

10/10

Exceptional

23 Apr 2026

Askin

Top Unterkunft, super Service und tolle Zimmer. Alles ist sehr schön eingerichtet und einwandfrei verlaufen. Sehr sehr empfehlenswert das Hotel.

Family

10/10

Exceptional

08 Feb 2026

Kevin

Juste parfait

10/10

Exceptional

25 Aug 2025

ERI

ホテルの方皆さん優しかったです。
道挟んで向かいにセブンイレブンや飲食出来るお店もあり、不自由しなかったです。コインランドリーも目の前にありましたが、自分で洗濯するタイプではなくクリーニングに近い感じでした。
自転車のレンタルもありましたが、道が整備されていないのでなかなか乗るのは難しそうでした。海ではsupが無料で借りられました。

一階の部屋だったせいか、室内に蟻が入って来てしまい、従業員の方が蟻よけの粉を撒いてくれました。erbのクリームが置いてあり、良い香りに癒されました。

朝食がとっても美味しかったです！！！

Leisure Family_with_children

8/10

Excellent

18 Aug 2025

Cecilia

Bell’hotel ma molto tranquillo, ristorante non eccellente ma personale super gentile e bellissima piscina. Camera molto bella ma un po’ umida.
Bellissimo il verde e la possibilità di utilizzare sup.
Mare davanti hotel non memorabile ma forse perché brutto tempo.
Vicino ad areoporto quindi comodo.

Leisure Partner

6/10

Pleasant

11 May 2025

Jette

Het was op zich een prima verblijf maar ik zou hier niet nog een keer boeken voor zulke prijzen. Het heeft een lekker zwembad en de nodige winkels in de buurt maar het bed was slecht. Ik heb 5 nachten slecht geslapen en werd wakker met rugpijn omdat je in een kuil ligt. Na dit aangegeven te hebben bij de receptie was de enige oplossing een extra deken op het bed (wat natuurlijk niet werkt). Ook nu achteraf staat het hotel niet open voor een passende oplossing. Voor 4,5 ster en €200 per nacht verwacht ik een betere service en kwaliteit. Ook de vloer van de douche liep steeds vol door een verstopt putje, onvoorziene werkzaamheden bij het zwembad (hele dag boren en volgende dag zwembad tijdelijk gesloten). Voor ons helaas een minder goede ervaring dus.

Leisure Family_with_children

8/10

Excellent

14 Apr 2025

Ina

Hotel was op zich erg mooi alleen heel erg gehorig! We konden de buren horen praten in de kamer. Ook was er mega harde muziek de hele dag van het naastgelegen hotel. Ook was het bed niet echt fijn, je lag in een kuil zeg maar. Het zwembad en de ligging aan zee waren prachtig. Ontbijt was ook top!

Leisure Partner

8/10

Excellent

09 Apr 2025

Vegard

Helt grei opplevelse

Alt i alt bra, men hadde noen mangler. Veldig vond lukt fra sluket på vårt baderom, som også var delvis tett. Ganske sen romvask etter normal standard. Få solsenger med parasoller. Hyggelige mennesker, fin eiendom ved stranden. God frokost.

Partner

10/10

Exceptional

16 Mar 2025

Finn Verner

Super lækkert hotel

Fantastisk roligt og hyggeligt sted.
Absolut et besøg værd
Meget for pengene
Super venligt personale
Fantastisk udsigt

Partner

10/10

Exceptional

05 Dec 2024

Anna

Frühstücks-Buffet traumhaft , schöne geräumige Zimmer, sehr sauber , sehr schöne Hotelanlage
Bei schlechtem Wind leider zu laut vom Flughafen

Leisure Partner

10/10

Exceptional

24 Nov 2024

Simon

A beautiful hotel with very friendly and helpful staff. Everyone was polite and full of joy.
If we come back to Samui this is where we will stay again

Leisure Partner

10/10

Exceptional

12 Nov 2024

Joachin

It was wonderful !!!

Leisure Partner