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Chic & Basic Dot

Madrid · Spain

Calle del Maestro Victoria, 5View location

9.2/10Excellent1,004 Reviews
Cleanliness9.4/109.4
Service9.6/109.6
Comfort8.8/108.8
Condition9.2/109.2
Amenities8.8/108.8
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Chic & Basic Dot

Centrally located in Madrid, Chic & Basic Dot is within a 5-minute walk of Gran Via Street and Puerta del Sol. This hotel is also conveniently close to Plaza Mayor (0. 3 mi) and the Royal Palace of Madrid (0. 5 mi).

The hotel offers 51 air-conditioned rooms with minibars, flat-screen televisions, and complimentary Wi-Fi. Bathrooms include showers and hair dryers. Additional amenities include phones, laptop-compatible safes, and blackout drapes/curtains.

Cooked-to-order breakfasts are available on weekdays from 8:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM (for a fee). Hotel facilities include complimentary Wi-Fi, concierge services, a 24-hour front desk, multilingual staff, and luggage storage.

Read more about this hotelShow less

With a stay at chic&basic dot, you'll be centrally located in Madrid, within a 5-minute walk of Puerta del Sol and Gran Via. This hotel is 0.2 mi (0.4 km) from Plaza Mayor and 0.5 mi (0.8 km) from Plaza de España.

Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and blackout drapes/curtains.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately EUR 13 for adults and EUR 13 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Preciados Street 0.1 km / 0.1 mi
Plaza de Callao 0.2 km / 0.1 mi
Puerta del Sol 0.3 km / 0.2 mi
El Oso y el Madrono 0.3 km / 0.2 mi
Gran Via 0.3 km / 0.2 mi
Calle de Alcalá 0.4 km / 0.2 mi
Plaza Mayor 0.4 km / 0.2 mi
Royal Theatre 0.5 km / 0.3 mi
Casino Gran Via 0.5 km / 0.3 mi
San Miguel Market 0.5 km / 0.3 mi
Plaza de Canalejas 0.5 km / 0.3 mi
Lope de Vega Theatre 0.6 km / 0.3 mi
Plaza de Oriente 0.6 km / 0.4 mi
Sobrino de Botin 0.6 km / 0.4 mi
Plaza de Santa Ana 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (annexe): 5
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Check-in hour
  • Check-out hour
Show 10 more facilities & services
  • Multilingual staff
  • Smoke detector
  • Lift access
  • Terrace
  • Concierge
  • Luggage room
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Chic & Basic Dot

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Chic & Basic Dot

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Chic & Basic Dot

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 18 m²TWN.DX
    TWIN DELUXEPhoto unavailable15 photos

    Chic & Basic Dot

    TWIN DELUXE

    Room photos

    15 photos

    Room overview

    Smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Minibar
    • Mini fridge
    • Individually adjustable air conditioning
    • Safe
    • Disability-friendly bathroom
    • 220V power supply
    • Satellite TV
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Chic & Basic Dot

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Chic & Basic Dot

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BED • 18 m²DBL.DX-QN
    DOUBLE DELUXE QUEEN BEDPhoto unavailable15 photos

    Chic & Basic Dot

    DOUBLE DELUXE QUEEN BED

    Room photos

    15 photos

    Room overview

    Smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Room amenities

    • Housekeeping
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Minibar
    • Mini fridge
    • Individually adjustable air conditioning
    • Safe
    • Disability-friendly bathroom
    • 220V power supply
    • Satellite TV
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Chic & Basic Dot

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS-1

    Photos are not available for this room type.

    Chic & Basic Dot

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH BALCONYRoom • SUPERIOR WITH BALCONYROO.BL-SU

    Photos are not available for this room type.

    Chic & Basic Dot

    Room SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Chic & Basic Dot

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH TERRACERoom • SUPERIOR WITH TERRACEROO.SU-TR

    Photos are not available for this room type.

    Chic & Basic Dot

    Room SUPERIOR WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 18 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable18 photos

    Chic & Basic Dot

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    18 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Minibar
    • Mini fridge
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • 220V power supply
    • Desk
    • Satellite TV
    • Housekeeping
    • Soundproof room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Chic & Basic Dot

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BED • 15 m²DBL.AS-QN
    DOUBLE CLASSIC QUEEN BEDPhoto unavailable7 photos

    Chic & Basic Dot

    DOUBLE CLASSIC QUEEN BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Room amenities

    • Soundproof room
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Minibar
    • Mini fridge
    • Individually adjustable air conditioning
    • Safe
    • 220V power supply
    • Satellite TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Chic & Basic Dot

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Chic & Basic Dot

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Chic & Basic Dot

9.2
Excellent
1,004 Reviews
Cleanliness
9.4 /10
Service
9.6 /10
Comfort
8.8 /10
Condition
9.2 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
05 Aug 2026
Hanna
Fantastic location, yet still quiet and peaceful. I could complain about some minor cleanliness issues in the bathroom, but for the location and the offerings, I was quite pleased with my stay. I would recommend it to others looking for an affordable decent hotel right in the heart of Madrid.
10/10
Exceptional
30 Jul 2026
Melissa
Excellent location in between Puerta del Sol and Callao. Friendly staff. Working elevator. Modern rooms equipped with fridge, Nespresso machine, TV, safe and great working a/c. Nice hot water in shower but be aware that bathroom doesn’t have a door, in case you are traveling with other people not family. 3rd floor rooms have a small spaniard styled balcony that we loved. Would say this hotel is a hidden gem!
10/10
Exceptional
30 Jul 2026
Michelle
We loved our stay. The staff was so helpful. Everything was very clean and enjoyable. It is in a great location. We will definitely be back,
10/10
Exceptional
28 Jul 2026
kimberlee
Great location, friendly staff. We stayed here for one week and enjoyed Madrid!!
10/10
Exceptional
23 Jul 2026
Yadira
Nos gusto mucho el lugarvyvla habitacion. Solo un dia pero volveriamos. Muy cerca de todo caminando.
8/10
Excellent
19 Jul 2026
Oscar
Decent sized room with king size bed located just off the main strip of Madrid, close to metro, attractions, shopping and restaurants. Room could have been slightly cleaner, with some scum build up on the shower walls, but other than that a decent hotel for the price.
Partner
8/10
Excellent
16 Jul 2026
Mónica Liliana
Me encanta la ubicación!!
Partner
10/10
Exceptional
16 Jul 2026
Mehdi
Amazing hotel! Everything was perfect. The room was very clean, comfortable, and well maintained. The location is excellent and made it very easy to explore the city. The staff were friendly and helpful throughout my stay. I had a wonderful experience and will definitely stay here again. Highly recommended!
Self
10/10
Exceptional
15 Jul 2026
Yongle
Great location
10/10
Exceptional
14 Jul 2026
Terry
The location was fantastic, rooms were clean and very comfortable. All staff were very helpful
Friends
10/10
Exceptional
14 Jul 2026
Noel
Great boutique hotel in the center of everything. Clean and comfortable rooms, super friendly and helpful staffs.
Friends
10/10
Exceptional
12 Jul 2026
chloe
the hotel is in a great location, super close to the metro line and shops. the staff were friendly and helpful, and the room was clean and spacious. we would stay again
Friends_and_family Family
10/10
Exceptional
10 Jul 2026
Francisco
Centrally located, the helpfulness of the staff who fully arranged for me a car to the airport for 5:30 am.
Partner
10/10
Exceptional
04 Jul 2026
Juan
The location is very convenient; close to Gran Via, plenty of restaurants and shops around, and it’s still quiet.

The room is comfy, clean, and modern. The room is kind of dark, but that’s the vibe of the hotel.

This is our second time staying there, and we liked it.
Partner
8/10
Excellent
30 Jun 2026
cruz
Good
8/10
Excellent
23 Jun 2026
Carolina
Lo que menos me gustó fue el desayuno
Self
8/10
Excellent
21 Jun 2026
Brenda
Good location, AC unit and professional staff.
Family
10/10
Exceptional
19 Jun 2026
Kai
Excellent hotel with perfect location in the city
10/10
Exceptional
17 Jun 2026
Steffany
Great location and everything
Friends
10/10
Exceptional
15 Jun 2026
Annette R
This hotel is the perfect location with a friendly and helpful staff. The rooms are prefect, clean and spacious with an added bonus of a terrace. Its a quite hotel with great amenities.
Friends_and_family Family
10/10
Exceptional
05 Jun 2026
Carlos Rafael
Super !!!
10/10
Exceptional
04 Jun 2026
Marylena
The room was big and really clean, they are in a great location, almost everything is walking distance and the staff was really helpful when we had questions.
Partner
10/10
Exceptional
02 Jun 2026
Ja'Nissa
Very clean, very centrally located
Self
10/10
Exceptional
31 May 2026
Christian
All good except no iron and internet was weak and will disconnect often.
Partner
10/10
Exceptional
23 May 2026
Sandryn M
We enjoyed our stay, family of 6. First visit to Spain. It is in a great location, walking distance to everything. Staff friendly, helpful, and accomadating. The rooms are quiet, slept well, beds comfortable, shower pressure excellent! Only thing they may want to add with stay is body lotion. There is no hair conditioner- they have shampoo, body wash, and hand soap. We had breakfast in the restaurant which was delicious & worth the money. Thank you Chic for making our first trip to Spain a great experience.
Family
10/10
Exceptional
17 May 2026
Sahin
Perfect location to everything
10/10
Exceptional
14 May 2026
Angelo
Very clean and comfortable room, friendly service. Would recommend to travelers to Madrid.
Family
6/10
Pleasant
04 May 2026
Michael
Over priced and not very clean. Not to mention I had left my door market on to be cleaned and it never was. One of the most expensive hotels I stayed (more expensive than and few Paradors) and felt ripped off. The only positive thing was location.
Self
8/10
Excellent
01 May 2026
Tammy
The hotel is great for the price. Easy to walk to Plaza del Sol and other attractions. It is basic but large enough for two big suitcases. The attached restaurant had mediocre coffee so would be nice if the hotel offered a kettle in the room.
Friends_and_family Family
10/10
Exceptional
27 Apr 2026
Cassie
These beds are so comfortable. We joked they were legal for a vacation, cause we kept falling asleep when laying on them.

Excellent location with someone always manning the door. As two female travelers we felt very safe & watched over.

One little nit pick: As Americans we would have liked conditioner in the shower.

10/10 would recommend
Friends_and_family Friends
10/10
Exceptional
21 Apr 2026
Priya
Clean room, amazing location and really sweet staff. Would highly recommend
Self
10/10
Exceptional
20 Apr 2026
Clare
All round great stay. Location is perfect for exploring and the staff were so helpful.
Partner
10/10
Exceptional
15 Apr 2026
Laura Martinez
Really pleasent stay. Staff was wonderful, amenities clean and working properly. It is VERY quiet and peaceful even though it’s situated in a very busy street. Very good location and good value for money.
Partner
10/10
Exceptional
15 Apr 2026
ELIAS
El hotel está muy bien ubicado , la habitación es confortable y en la habitación te guardan unos detalles para recuerdo de tu visita , lo
Recomiendo al 100%.
Self
10/10
Exceptional
14 Apr 2026
Bisman
Ac is controlled by the front desk and was off for a lot of my stay. They told me it has to be shut off at 9pm but even during the day, they’d have it off. A bit annoying but staff were super responsive and would turn it on during the day when asked.
10/10
Exceptional
13 Apr 2026
Sarah
Amazing customer service, clean rooms, great location.
10/10
Exceptional
13 Apr 2026
Jessica
First and foremost: staff was amazing -- friendly and helpful, always. Great spot in town, everything I wanted to visit was walkable. Easy to get to from the airport, we just took a cab, but be aware: cabbies may try to overcharge you. It should only be a flat rate of 33 euros and we were charged 44 euros. Didn't know until after that they were cheating us. Breakfast was in the restaurant attached to the building. Nothing special, but it did the trick. Bed was comfortable, especially the pillows.
Partner
10/10
Exceptional
11 Apr 2026
Mohammad
.
10/10
Exceptional
11 Apr 2026
Mohammad
Great location and awesome staff!
10/10
Exceptional
08 Apr 2026
Andrea
Clean room, great location for easy walking. Staff was very nice and helpful. Would recommend.
10/10
Exceptional
02 Apr 2026
carmen
Wonderful hotel. We arrived early and they allowed us to check in. They had an available to do so and we really appreciated that. All around great place.
Family
10/10
Exceptional
29 Mar 2026
Gideon
Right in the centre of Madrid, less than 5 mins walk from the Metro, ideal for city breaks
Partner
10/10
Exceptional
25 Mar 2026
carolina
Perfect location, nice room, friendly staff and reliable Wifi.
10/10
Exceptional
17 Mar 2026
Long
Great services!!!
10/10
Exceptional
12 Mar 2026
Aikaterini
Amazing location
Walkable distance to the market and Gran Via
Partner
10/10
Exceptional
11 Mar 2026
Kiara
I love this place. Super clean, beautiful, comfortable y near all the best and most important places of Madrid.
Friends_and_family Family
10/10
Exceptional
28 Feb 2026
Mirelly
Amazing
Partner
10/10
Exceptional
25 Feb 2026
karina
It is a great place to stay in Madrid. It is very clean, quiet but amazingly close to so many great places. You can walk to major attractions or you can take the metro. It is really close to two lines. The stuff is really nice. I would come back.
10/10
Exceptional
25 Feb 2026
iman
Excellent location and hotel
10/10
Exceptional
24 Feb 2026
Rocio
Staff was extremely friendly and caring! David was a delight
10/10
Exceptional
22 Feb 2026
Angela
Conveniently located in the center of Madrid very close to Plaza del Sol and many other places. Great place to stay.
10/10
Exceptional
21 Feb 2026
James
The staff is extremely friendly and courteous and the hotel location is perfect access to explore Madrid
Partner
10/10
Exceptional
13 Feb 2026
Ali
Good hotel
10/10
Exceptional
05 Feb 2026
MARIA KRISELDA
Friendly staff, clean room, and right in the center of everything.
Partner
10/10
Exceptional
21 Dec 2025
Holly
Comfortable bed, best shower we've ever experienced in a hotel! Staff are super friendly. Great location in the center of everything.
Partner
8/10
Excellent
21 Dec 2025
kathleen
Not alot of light to the room
Leisure Self
8/10
Excellent
27 Nov 2025
Etienne
Clean room, friendly staff, very central location, quiet room
Partner
8/10
Excellent
19 Nov 2025
NJ
Room clean, quiet (looking into courtyard), shower excellent. Mattress good.
Breakfast was limited of a menu though often nicely presented scrambled egg with avocado on toast especially nice) didn’t feel
like you could ask for a second coffee and was never offered.
8/10
Excellent
17 Nov 2025
Catherine
Location, quiet room, very good breakfast
Partner
6/10
Pleasant
13 Nov 2025
Rajiv
The rooms under delivered when you look at the charges. Very basic facilities like hot water kettle are not provided.

Room climate control has basic limitations. The entire hotel works either in cool mode or hot mode. So even if it's not very cold, you have to suffer a hot room.

Don't recommend
10/10
Exceptional
13 Nov 2025
Mary Rose
Large room and terrace. Clean, plebry of water provided and fridge
Leisure Partner
10/10
Exceptional
10 Nov 2025
Bisham
The staff was incredibly helpful and accommodating. The room was very clean and surprisingly larger than I expected. The location is excellent, and I would definitely choose to stay here again.
Leisure Friends
10/10
Exceptional
09 Nov 2025
Benjamin
Staff was friendly and helpful. Room was clean modern and simple.Bathrooms also clean with good water pressure.
Business_and_leisure Partner
10/10
Exceptional
06 Nov 2025
Vanessa
Friendly staff
central location
Leisure Family
10/10
Exceptional
05 Nov 2025
Brannon Jessicca Grace
Nice hotel. Ideal location and did the job for our long weekend in Madrid!
8/10
Excellent
02 Nov 2025
Jasminka
We just stayed for one night as we were just traveling through Madrid. Was centrally located and although our room was basic and small, it was fine for the night. Staff was also very friendly.
Leisure Partner
10/10
Exceptional
01 Nov 2025
Alexandra
Location is everything
Leisure Family
10/10
Exceptional
22 Oct 2025
Brian
Great location
Partner
6/10
Pleasant
22 Oct 2025
MARISELA
La ubicacion es perfecta!! No puede ser mejor, David de recepción nos atendió perfecto, las habitaciones podrían mejorar muchísimo, la TV no funcionó durante los 3 días q estuvimos ahí se repito pero no se arregló ( se apagaba cada 2 min) se apreciaría que cobrara con una cafetera en la habitación , el desayuno se ofrece en el restaurant de a lado , aunque es un menú sano lS opciones son muy limitadas y el servicio de las meseras pésimo, es un hotel caro para lo que ofrece definitivamente se paga por la ubicación no por más
Partner
10/10
Exceptional
17 Oct 2025
Jose

Great location

Great location. All important places walkable distance
Friends_and_family Family
10/10
Exceptional
16 Oct 2025
Michelle

Great location

Great location and friendly staff. Room was clean. Would recommend
Partner
10/10
Exceptional
16 Oct 2025
Carmen
Excellent location.
10/10
Exceptional
14 Oct 2025
Dilip
Its clean, close to all attractions and helpful staff
10/10
Exceptional
14 Oct 2025
Robert

Couple days in Madrid

Fantastic stay, location was perfect - quick and easy to walk to everything. Staff was excellent, accommodating every request quickly. I would highly recommend this hotel and it's perfect location
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Iris
This hotel is in a great location. Well deserve high score for 3 stars hotel
6/10
Pleasant
09 Oct 2025
Christopher
AC was fine, Room decor was shabby, paint chipped and drab decor
Leisure
8/10
Excellent
04 Oct 2025
Miguel A.
A/C didnt work properly
10/10
Exceptional
02 Oct 2025
Alejandro
Excellent service !!
10/10
Exceptional
30 Sep 2025
Miguel A.
All good!
8/10
Excellent
29 Sep 2025
steve
All good
Friends_and_family Friends
10/10
Exceptional
29 Sep 2025
Carola
Súper nice! Breakfast just next door, GF and Dairy free perfect for me! Depending on other people likes and preferences, maybe better pay for what you want. Need to check menu of included meals.
Leisure Friends
10/10
Exceptional
29 Sep 2025
Donna
Nice staff.
Partner
10/10
Exceptional
24 Sep 2025
Edgardo Ortiz
Excellent, friendly staff! Great location!
Leisure Friends
6/10
Pleasant
22 Sep 2025
ralph
On our last night, the water was not working. I was not able to shower before I checked out and got on my flight.
Leisure Partner
10/10
Exceptional
20 Sep 2025
Faustyna
Our stay in Madrid was absolutely wonderful. The hotel exceeded expectations in every way. The location couldn’t have been better—right in the heart of the city, close to everything yet still quiet enough to feel relaxing.

The room itself was spacious, spotless, and tastefully designed. The bathroom was especially lovely—modern, stylish, and clearly well maintained. Everything felt fresh and carefully looked after, which made it easy to settle in right away.

Check-in and check-out were seamless, quick, and stress-free. No waiting around, no confusion—just efficient, professional service.

Overall, it was a beautiful stay that combined comfort, convenience, and a touch of elegance. I’d happily return and would highly recommend this hotel to anyone visiting Madrid.
Leisure Partner
8/10
Excellent
11 Sep 2025
Rodel
Great location. Near the metro. The staff are great and helpful. Pretty basic (thus the name). Don’t expect too much. There’s free Nespresso coffee.
Leisure Self
10/10
Exceptional
10 Sep 2025
Carlos
Keep doing what you are doing. I booked a 1 night before our departure to USA on the 19th
👍
8/10
Excellent
09 Sep 2025
Cecil

Great little place

Great little place for a couple nights. Great location. Would be nice to have coffee in the rooms. You have to wait until 8am for the cafe to open next door or run to Starbucks up the road at 7am.
Partner
10/10
Exceptional
08 Sep 2025
carlos
Excelente hotel súper ubicación!
Leisure Friends
10/10
Exceptional
07 Sep 2025
Ramon

Easy and friendly

Friendly staff, easy checking, great location.
Partner
6/10
Pleasant
04 Sep 2025
Anil
Excellent location although difficult to find and require walking to reach it being in the no traffic zone. Easy walking to most places. It should not be classified as a hotel per se- it’s just a room with bathroom facilities and an open place to hang clothes. No tea/coffee maker, only 2 plastic glasses in the room.
Leisure Family
10/10
Exceptional
02 Sep 2025
Olga
Me gusto mucho el hotel esta muy centrico cerca de todo caminando gran via, plaza
Mayor, tiendas como Zara, Corte ingles. El desayuno muy rico y saludable. La atención en recepción excelente siempre dándonos ayuda y buenas sugerencias.
Leisure Partner
10/10
Exceptional
01 Sep 2025
Verified traveler

Breakfast

Bad attention, bad breakfast. Its not in the hotel but in the restaurant near.
Partner
10/10
Exceptional
29 Aug 2025
Kimberley

Lovely stay

Lovely room, the balcony is a great addition. Very comfortable! Check-in was efficient and to my delight I was able to get into my room sooner than expected. Staff were very friendly and informative. Location is very central and easy to get around. I'd highly recommend the hotel but I unfortunately did not rate the restaurant. My food was undercooked, I was charged with a very small discount for a meal I did not eat, it was disappointing as the hotel is fantastic.
Self
10/10
Exceptional
26 Aug 2025
Maria D N
Centrally located where the main attractions are walking distance.
Partner
10/10
Exceptional
23 Aug 2025
Alejandra
Disfrutamos mucho nuestra estancia. El personal del hotel es excelente. Lugar súper tranquilo aún en el centro de Madrid! Volveremos !!
10/10
Exceptional
23 Aug 2025
Yander
Excelente me encantó la experiencia acá
Leisure Friends
10/10
Exceptional
19 Aug 2025
Karen
Super convenient in every possible way
10/10
Exceptional
16 Aug 2025
Jose
Amazing
Leisure Partner
10/10
Exceptional
11 Aug 2025
Alexander
Very accessible
Leisure Family

Location & surroundings

Chic & Basic Dot
Calle del Maestro Victoria, 5, Madrid, Spain

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Chic & Basic Dot

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