HF Ipanema Park

Portugal , Porto and North of Portugal
OPORTO, Rua De Serralves, 124
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100 reviews shown

10/10

Exceptional

04 Feb 2026

Tanya

Fabulous indoor pool. Wonderful helpful staff.Excellent breakfast!

Leisure Partner

4/10

Poor

04 Jan 2026

Giedrius

Hotel services and standards poor than 4 star hotel, unhelpful , unwelcoming staff. Breakfast everything was cold terrible utensils not clean and aged cutlery have seen excessive use and some of it bent and scrapped.
Generally there is nothing there can be awarded 5 stars.

Friends_and_family Family

8/10

Excellent

22 Dec 2025

Harmed

It states it is a 5 star hotel, but it has fallen short of this ranking. Lovely place to stay, but it does not meet 5 star status. There needs to be greater attention to detail.

Leisure Self

10/10

Exceptional

03 Dec 2025

Allison

The room was perfect for our needs as a family. The facilities were great and the location was perfect for wandering for food and sights. Staff was super friendly. We would stay here again.

Leisure Family

6/10

Pleasant

30 Nov 2025

Crystal

The staff was amazing, but the upgraded room on the 10th floor was extremely hot. Only one of the two windows opened and the ac unit didn't work. The bed was so hard, i thought it was the box spring. I chose this location because of the pool and jacuzzi, but the water in the jacuzzi was lukewarm. Same temperature as the pool. The breakfast was not good. Only meat options were pork which I don't eat. The fruit was pretty sour and lacked variety. The grounds and lobby are gorgeous and the location proximity is great.

Leisure Family

8/10

Excellent

24 Nov 2025

Ines

Everything was excellent! The parking system is quite tedious having to report to reception to be allowed out of the parking area. Overall, it was a great stay.

Leisure Partner

10/10

Exceptional

14 Nov 2025

Mikhail

Great place to stay. Very clean. Friendly staff.

Leisure Self

10/10

Exceptional

13 Nov 2025

Charlotte

The staff was great. The only problem was that our room on the seventh floor was very hot. We tried turning the heat down and opening the windows but it was still very warm

8/10

Excellent

06 Nov 2025

Alison

Clean spacious room with very comfortable bed

Partner

8/10

Excellent

28 Oct 2025

Jeffrey

Very nice people. Average room. Nice location. Parking convenient but expensive.

Partner

10/10

Exceptional

25 Oct 2025

Roz

From the greeting as we drove up, to the final farewell it was fantastic. The staff is so well trained and efficient. Most speak multiple languages, which made a difference for us. The valets/ bellmen/ general information gives were so wonderful. We ate the buffet breakfast as well as dining in the restaurant for a lunch and a dinner. Their chef is so creative with fresh and healthy food. I tried so many things I couldn't pronounce. The room we had was absolutely perfect for us. We needed to stretch out and were appreciative of the space. Upscale linens and the room was spotless. The glass enclosed marble show was beautiful and relaxing. We also loved the pool and the spa. Great Swedish massage one afternoon. Hope to return.

Friends_and_family Friends

10/10

Exceptional

12 Oct 2025

Mohamed

It's an awesome place .

Business_and_leisure Friends

10/10

Exceptional

01 Oct 2025

Stevie

Friends_and_family Friends

8/10

Excellent

30 Sep 2025

steve

Shops and kfc close by

Leisure Self

6/10

Pleasant

29 Sep 2025

Melody

More like a 4* with very rude staff

Positives: clean, modern, well furnished, comfortable, lovely (small) pool areas both inside and outdoor at the top of the hotel with lovely views, toiletries, robe, slippers, hairdryer, water, fridge and kettle in room
Location: 1 hour walk to Porto, local area has everything you need to eat, drink and shop. Building site right next to hotel which our room looked out on
Negatives: staff were not friendly or helpful and quite rude. More hooks needed in the bathroom and glass doors do not offer privacy. Breakfast was basic. Bar and restaurant overpriced. More loungers needed at both pools, bean bags were not pleasant at the outdoor pool.
Why this isn’t a 5*: Breakfast: you have to pay extra for things which are usually included at buffet breakfasts and what was there was minimal. No balcony. No coffee machine in the bedroom, awful instant sachets. Mini bar contents were not included, they were no extras to make this a 5* experience.

Friends_and_family Friends

6/10

Pleasant

20 Sep 2025

Erin

Not a great location for getting around as uber and bolt take a really long time to arrive there.

Definitely would not consider this a 5 star hotel by any means.maybe 3 at best. For the price, i wouldn't say its worth it.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Isabel

Excelente, the staff and the service was very good
The Hotel really nice and the food delicious

Leisure Partner

6/10

Pleasant

15 Sep 2025

Philip

Gym was massive but had no equipment. Indoor pool was nice but limited facilities. Rooftop bar was always empty and could actually be nice if they played calmer music and dialed down the disco lights.

Leisure Self

10/10

Exceptional

14 Sep 2025

Hugo

Beautiful property and great service. Only thingi is I would bring up is some of the charges.

Business_and_leisure Self

10/10

Exceptional

13 Sep 2025

Julie

The room was great. The rooftop pool was super rad! Proximity to coast was nice. The staff was solid.

Leisure Partner

8/10

Excellent

07 Sep 2025

Clem

Nice hotel. Great food and great service.
Close to public transport to the city and beaches at Foz.

Roof top bar is a nice spot but if you dont get a bean bag, the chairs up are not at all comfortable.

Self

8/10

Excellent

27 Aug 2025

Hayley

The lobby area was immaculate and the staff very friendly, polite and helpful. There were plenty of staff at the front desk so we never waited more than a minute to be seen. The room was spacious and clean and got cleaned to a high standard every day by the cleaning staff. Room service was great as was the food in the restaurant. The pool area was good except the choice of seating was geared more towards the younger generation, myself and my partner found the 'chairs' a little uncomfortable and the beanbags to low to get to. The music in the pool area was ok but the volume way too loud.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Christopher

Very good hotel and friendly staff! Great facilities. There are super markets and a laundro mat close by. 10-15 minute car ride to the main river.

Leisure Partner

8/10

Excellent

27 Aug 2025

Amo

Decent place and nice staff. Would stay again

6/10

Pleasant

24 Aug 2025

Amanda

I did not feel safe to walk around the outside of the building.
It was good that someone was at the door to feel supported from the homeless around.

Leisure Self

8/10

Excellent

17 Aug 2025

Samuella

The hotel was really great, the staff very courteous. The breakfast buffet meal allows you to last until at least noon. There are buses next door. Overall it's in 8/10

Leisure Family

8/10

Excellent

13 Aug 2025

Ofélia

Good food and service

Leisure Family

10/10

Exceptional

03 Aug 2025

Audrey

Nice hotel! Very clean, excellent breakfast and dining. 100 % recommended.

Leisure Partner

2/10

Poor

30 Jul 2025

Franca

Horrendous odour in the room moment we walked into our room. Maintenance showed up as soon as we were entering our room, once they realized it was our room, they said no problem, we can enter. We asked if anything was wrong, they said no. As soon as we entered it was difficult to breathe. I explained to the front desk. Told it will be looked at. I explained I wanted another room, that we can’t stay in there. Was told all rooms were booked. Then I said I am leaving. Once she realized I was serious, we were given another room. Very musty, no charging ports. View from our window were homeless encampments. I guess that puts thing in perspective? We shouldn’t be too picky, about these details????? Do not recommend.

Leisure Partner

10/10

Exceptional

24 Jul 2025

Michael Jerome

Great amenities and excellent staff.

Leisure Partner

6/10

Pleasant

24 Jul 2025

Julie

50/50

Hotel was modern and had a nice vibe, especially the lounge and pool areas. The staff were quite rude and off putting. The noise was an issue, both externally with building works and the maids banging outside and in nearby rooms very early - not at all relaxing for someone one on holiday. Food in restaurants was excellent and fairly priced.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Anita

Location.

8/10

Excellent

11 Jul 2025

Raj

Great location for airport & getting around Porto

Great location, easy to get around and not too far from the airport. A successful trip. Thank you.

8/10

Excellent

06 Jul 2025

Robin

Staff here was so kind and helpful.

The room was great. The AC needed fixing and fridge and lights. Other than that a great place.

Leisure Family

6/10

Pleasant

05 Jul 2025

Owen

Some renovations done but the interiors of the rooms do not match the pics and the amenities don’t match either. Staff seemed annoyed at most times when we asked questions

Friends_and_family Family

10/10

Exceptional

27 Jun 2025

Enock

Great hotel!!!!

Family

10/10

Exceptional

14 Jun 2025

Roger

A+++ All Good

Quick check in, friendly staff, large and comfortable room, quality breakfast and close to downtown/beach via UBER/Tram. Nice Rooftop bar (expensive drinks)

Friends_and_family Friends

10/10

Exceptional

05 Jun 2025

Michel

4 nights in Porto

Very nice and modern hotel, super clean, well situated away from the busy downtown center. Easy 10 min. walk downhill to the Douro river and tram no.1 direct to downtown. Very easy and close access to city buses. Restaurants nearby, and some shops.
Indoor pool (with a jetted section) and outdoor rooftop pool with bar are great, but can get very busy.
Very nice included breakfast with excellent variety and choices.
Ground floor restaurant and bar are nice and quiet. Staff extremely polite and very helpfull.

Partner

10/10

Exceptional

21 May 2025

Savio

Staff very friendly and helpful. Everything is pretty close if not there is a taxi always waiting outside the hotel. Rooftop bar with pool is excellent and the indoor pool is great for a early morning swim. I highly recommend signing up for a message in the downstairs spa in the hotel best massage I have ever gotten. I got the hour stretch massage. Love that the restaurant was in the hotel and open late night.

Business_and_leisure

8/10

Excellent

20 May 2025

Atis

Nice, comfortable hotel.

Leisure Partner

2/10

Poor

12 May 2025

Cathy

I don't normally report bad conditions, but they charged an extra 20 Euro's claiming it was a 5 star hotel. It was not. Toilet didn't work, only one coffee in the room and mediocre room at best.

Leisure Self

10/10

Exceptional

09 May 2025

Savvas

Overall i was really happy with my stay

8/10

Excellent

02 May 2025

David

Hotel was great. Mattress uncomfortable.

Leisure Partner

10/10

Exceptional

21 Apr 2025

Gera

I absolutely loved staying here. Staff was lovely and so helpful. Room was clean and comfortable. Pool and spa was relaxing. Buffet in the restaurant was delicious and well presented. Highly recommend!

Leisure Self

6/10

Pleasant

12 Jan 2025

Noreen

The hotel and was clean and nice but the staff mediocre.

Self

2/10

Poor

02 Jan 2025

Patricia

Totally disappointedly with Hotel staff and reservations. We had an issue with one my kids passport when boarding from USA to Portugal and requested the hotel to allow us to reschedule. It took few days to get a response that they wouldn't allow. Definitively not recommending this hotel.

Leisure Family

8/10

Excellent

25 Dec 2024

Tony

Good location

Staff are very freindly and helpful, clean, quiet location, good transport links

Friends_and_family Friends

10/10

Exceptional

19 Sep 2024

Philip

Great outdoor pool area, could do with some more beanbag sun loungers but service was excellent.

Leisure Friends

10/10

Exceptional

16 Sep 2024

Sarah

Lovely hotel in a peaceful area, all areas were spotlessly clean and staff were very helpful

Leisure Friends

10/10

Exceptional

18 Aug 2024

charu

Hotel is perfect with friendly staff, very clean, brilliant breakfast and had a lot fun in the outdoor pool. Would definitely stay here again in the future!
Thank you

Leisure Family

10/10

Exceptional

03 Jul 2024

Fouad

Good clean safe

10/10

Exceptional

28 Jun 2024

Bernadette

Nice place

Leisure Partner

10/10

Exceptional

12 May 2024

Verified traveler

Great service and beautiful hotel

Great stay! The hotel is beautiful and customer service very friendly.

Partner

10/10

Exceptional

09 May 2024

ROBERT

perfect location across the street from the beach.
Hotel is near dead end of that street, so traffic was no issue, which is rare for Copacabana.

Leisure Self

4/10

Poor

27 Apr 2024

Daniel

Poor 5*

Definitely not a 5* hotel
Breakfast poor for 5* very limited in cooked products
Our suite was next to the lifts, which could be heard clearly in the bedroom most of the night
Exterior, unsafe, with lots and drugs!

Partner

10/10

Exceptional

16 Apr 2024

Stephanie

The property was not central which is why I rated ‘area around property’ 3* however, it didn’t matter to us as we easily got Ubers into town and they were not at all expensive

Leisure Family

10/10

Exceptional

17 Mar 2024

Tom

GREAT HOTEL

Fantastic hotel, 5 star quality but very affordable. The room was huge had a desk and seperate table, bathroom was new approx 1 year old. The bathroom was spotless. Bed linen was really soft. TV was huge. Roof top pool was unheated hut lovely and refreshing and empty. Heated pool with jacuzzi was busy. Thumbs up all around. Location wise you are a 10min uber into the centre of town which for 5 euros is absolutely fine.

Self

4/10

Poor

08 Mar 2024

David

The online images don`t tell the picture

The hotel is in decent condition.
The staff are polite.
The spa was a masssive dissapointment.
Cold pool and no steam or sauna.
Breakfast was very average at best,
Would i stay here again NO not for me

Friends_and_family Family

8/10

Excellent

14 Nov 2023

Laura

Three of us were vacationing in Portugal and stayed at the HF Ipanema Park for two nights. We originally only reserved for our first night in Porto but liked the hotel so decided to stay an extra night. Our tv did not work the first night but someone came and fixed it the second night. That was our only problem. The room was clean and large, and the beds were comfortable. They have a nice small pool (about 10m) and an attached hot tub indoors as well as a funky roof top area with a pool. We are swimmers but it was too cold to swim in the outdoor pool. We did swim a little in the indoor pool but much preferred the nearby Club Fluvial's natatorium (4 lane 50m and 15ish lane 25m pools) for training. That facility was about 1k away from the hotel and then maybe a 15 min walk to the beach from there. Unfortunately there was a coastal storm so the beach was closed the but waves were incredible. There were several grocery stores within walking distance to the hotel as well as a nice cafe a block away. We took a cab to get to downtown Porto, and it was about 7 euros each way. There was bus service nearby as well. The staff was super friendly. We didn't opt for the breakfast but the restaurant looked good It had a buffet style set up for dinner and there were a lot of folks there enjoying it. We would definitely stay here again if in Porto.

Leisure Friends

8/10

Excellent

18 Oct 2023

Victor

Very nice stay off-central but close enough

The hotel was great, close to a couple supermarkets within walking distance and at about 10 minutes from the botanical garden. There is a bus stop within 2 minutes and if not raining, a nice walk to the central area of Porto. Breakfast was good with plenty of hot and cold options as well as beverages. We used the indoor pool quite a lot which was nice. The gym could be improved but not sure anyone books this hotel for it. Overall very clean and pleasant.

Partner

10/10

Exceptional

16 Oct 2023

Patrick

Although the weather had changed, the rooftop pool looked like a wonderful area to spend some time in.

The indoor pool does feature a hot tub, however the jets are very few and operate for only 1 minute at a time.

Leisure Partner

6/10

Pleasant

12 Oct 2023

Mark

Gym was poor when it said it had a gym was barely a gym it had a treadmill and a half cable machine - so terrible

10/10

Exceptional

04 Oct 2023

lily

HF Ipanema Park is a beautiful hotel located about 15-20 min uber ride to Porto! This hotel is as amazing as it looks online! Very well kept, clean and up to date. I highly recommend this hotel. If you are thinking about paying extra for the breakfast, it is a must! Its a buffet style breakfast that offers anything from oatmeal, pancakes, fruit to bacon and eggs.They also have mimosas, coffee and fresh juices. Its delicious! We enjoyed the indoor pool which was a very nice way to end the day after a whole day walking. Every staff member we interacted with was very kind. Thank you so much for such a great stay!

Leisure Family

6/10

Pleasant

11 Sep 2023

Santiago

Very old fashioned and overpriced. Not 5* standard

This must have been a very nice hotel once. It’s clean and spacious, it’s faraway from the city centre, but ok location. Staff are nice. However, the hotel is in urgent need of renovation, at least my room on the 12th floor. The bathroom was modern and spacious, but room furniture was literally falling apart. The air con was practically antique and the safe was TINY without room for a tablet or laptop. You can hear the people next door through paper-thin walls. Pool was small and very cold. It doubles as a bar so imposible to use after 6pm even though it closes at 8pm. Indoor pool very average. On the last day reception was calling at 10 mins past checkout time. Last time I experience that was in a shared youth hostel 15 years ago! This might have been clases as 5* one day but it isn’t now, not even a very good 4*. Breakfast was basic and very limited for vegetarians. It’s very expensive for what you get. It’s overall decent, but overpriced and not very comfy. I can’t recommend.

Business

10/10

Exceptional

30 Aug 2023

Daniel

The property and staff were excellent. The only thing that would have made the location better would be if there were a few more restaurants in walking distance (hardly the hotel’s fault). Would definitely stay again.

Leisure Family_with_children

10/10

Exceptional

24 Aug 2023

Adam

A comfortable and modern hotel situated in a good location between the beach and the commercial / tourist areas of Porto. Bus links I. All directions are located within very short distances from the hotel making getting to the main areas easy. The roof top pool was great for late afternoon relaxation with a laid back atmosphere. Would Recommend this hotel.

Leisure Partner

10/10

Exceptional

21 Jul 2023

Alfredo

We like the location of the hotel close to everything and very friendly people

Friends_and_family Family

10/10

Exceptional

15 Jul 2023

Rosemary

Not close to downtown

Leisure Friends

10/10

Exceptional

10 Jun 2023

Dominic

Staff was extremely helpful and nice, the room was always clean and I really appreciated the effort to be more environmentally conscious and not wash everything every day unless necessary which they will still do if you want!
If I could improve anything it would be the room entertainment, I wish there was a way to connect to Netflix for those that don’t speak English.

Partner

10/10

Exceptional

24 May 2023

Mahmoud Reza

Everything was perfect

10/10

Exceptional

09 May 2023

Jafet

Awesome

Leisure Friends

10/10

Exceptional

28 Oct 2022

vida

The hotle is well designed and rooms are large and quiet.
The weather was a bit chill for the outdoor pool so we enjoyed the indoor pool in a rainy day!
As a designer i loved the vibe and interior details of the hotel 🙌

Leisure Family

10/10

Exceptional

07 Oct 2022

Robert

Absolutely perfect in all respects.
Only negative point is location which is a bit out of town but served well by bus 200 & 207.

Leisure Partner

10/10

Exceptional

15 Sep 2022

Louise

If you're wondering whether to book this hotel, go for it and book! Not sure why there's any negative reviews for this hotel - our stay was perfect and the hotel itself was lovely. Excellent value too. Room was clean, spacious and cleaned every morning. Staff were very helpful. Spent time in the indoor pool whilst it rained which was very luxurious. Admittedly we didn't use the hotel restaurant/bar as we were out in the town every evening but they looked lovely. Hotel is less than a minute walk to a bus stop which takes you straight into town - ubers were also very cheap at night. Only thing I would improve is to have sun loungers at the pools - there's only seats which aren't that comfortable for a day of relaxing or reading - there's plenty of space so not sure why there isn't any. Other than that, lovely hotel!

Leisure Friends

8/10

Excellent

10 Sep 2022

Anthony

Good hotel - slight adjustments needed

Hotel was good and staff were excellent but three points-1) rooms were dark outside of the bathroom- as weather outside was dull, so was the room; 2) my vegan daughter had no options on the menu other than just taking vegetables off the buffet which,at €25 is very expensive- I understand that it is difficult for small traditional restaurants to cater for vegans but a large modern hotel should be able to come up with a starter, main and dessert or two….. it is a growing market ;3) it is noisy in the rooms - you can hear everything from above and to the side - not sure if you can retro-fit soundproofing easily

Friends_and_family Family

8/10

Excellent

26 Aug 2022

Dan

Was assigned to a handicap / special needs room , it would have been nice to have the choice to change it.

View was not ideal.

Service / reception / conscierge was excellent.

Leisure Partner

10/10

Exceptional

07 Aug 2022

Mark

Hotel with a cool roof-top pool, Porto is great

A great hotel with a cool roof-top pool. Maybe a bit too far out of central Porto, but the buses are good and you can walk in via the river which is nice (about an hour). Good access to the beaches near Foz, where there is also a nice Mercado with nice eateries. Overall, Porto is a great stay and a really interesting city on a beautiful river

Partner

10/10

Exceptional

07 Aug 2022

Louise

The hotel and staff were faultless. Polite, helpful and diligent. However- less pleased to see someone smoking in the pool. Hotel is also situated in a down at heel area - that said - amazing cheap public transport links to the centre, Matosinhos and Foz.

Leisure Partner

8/10

Excellent

06 Aug 2022

Babatunde

Convenient location.

My stay at the hotel was ok. Mixture of experience with staff, some very helpful and friendly while a few were a bit abrupt. All in all, it served its purpose and it was relatively easy to get around town from the hotel.

Friends_and_family Family

10/10

Exceptional

24 Jul 2022

Isabel

Excellent property!

Leisure Family

8/10

Excellent

10 Jul 2022

Edmond

Wait time for check is a bit long. Parking requires validation at front desk for every exit, adding load to the front desk during busy check in time.

Leisure Family

10/10

Exceptional

09 Jul 2022

Winthrop

Excellent in every way. Large, clean, modern, sunny rooms. Great breakfast buffet. Easy bus links to downtown.

Leisure Partner

8/10

Excellent

03 Jun 2022

Alberto

Nice hotel

Leisure

10/10

Exceptional

24 May 2022

Fiona

Porto weekend

Loved the hotel. Staff excellent and breakfast very good. The only criticism would be it wasn’t as central as we thought but taxis were very reasonable and it made us do a lot of walking!
Porto was fabulous

Partner

10/10

Exceptional

15 Nov 2021

Claudio

I loved the hotel. It is beautiful, well appointed, great large guest rooms and public areas. The pool area is amazing with great views. The breakfast was beyond my expectations. Loved the lounge bar as well. A truly great experience of hospitality. The staff was very friendly and ready to serve. Thank you all.

Leisure Friends

8/10

Excellent

28 Sep 2021

Chris

Nice hotel, great service. But a lot of the amenities were not available during my stay. Either under construction or just not open on the days I was there.

Self

8/10

Excellent

28 Aug 2021

George

Ipanema Park Hotel, Porto

Modern hotel with a roof top pool and sun area in the fresh air. Food is average but the service was great. 200 bus runs direct to town centre and is across the road. Lidl’s supermarket close by for all items at low prices. Location cannot be faulted as everything is 100m away.

Friends_and_family Family

2/10

Poor

30 Mar 2020

Anthony

Administrative staff is horrible to work with. Will not work with you even in the middle of a pandemic.

Leisure

10/10

Exceptional

05 Jan 2020

Adilson

condições excelentes bem localizado, pequeno almoço recheado

Friends_and_family Family_with_children

10/10

Exceptional

04 Jan 2020

Divina

Muito bom reconento so o ouro....

Partner

10/10

Exceptional

02 Jan 2020

Alison

Beautiful hotel and excellent facilities

Beautiful hotel with excellent facilities (gym, pool, squash etc). The staff were tremendously helpful throughout. A little out of the centre but still accessible if you dont mind a walk or a taxi ride.

Friends_and_family Friends

2/10

Poor

05 Dec 2019

Brenda

Soundproofing required

The bedroom walls are paper thin so you could hear everything from the room next door..
Sound proofing required.

Friends_and_family Friends

4/10

Poor

12 Nov 2019

Richard

The staff was very helpful and attentive and service overall was good.

Given the price,

Partner

8/10

Excellent

03 Nov 2019

Verified traveler

Modern, spacious and clean
Responsive staff, overall nice

Business Self

8/10

Excellent

20 Oct 2019

Verified traveler

Gostaria que piscina interna trabalhaste No site nao ti ha informacao que ela etava em obras

Leisure Friends

10/10

Exceptional

17 Oct 2019

Sharon

Nice upscale hotel with very good staff.

The rooms were good and the bed very comfortable. Nice tea kettle in room. Buffet dinner was very good and reasonably priced. I was here one night on my own and two nights as part of a tour. The staff were very helpful and friendly. Overall it was a very good stay.

Friends_and_family Friends

10/10

Exceptional

16 Oct 2019

THI THANH HUONG

Thi T H Nguyen Melbourne

Thank you Nelson for excellent services and help us to up grade to the big room for our grand children. We do appreciate for that.

Family

8/10

Excellent

11 Oct 2019

Verified traveler