Name: Sheraton Porto Hotel & Spa
Address: Rua Tenente Valadim, 146, Oporto, 4100-476, PT

8/10

Excellent

28 Jul 2026

Sybil

Great space and great breakfast - only let down was not everything working in the spa.

6/10

Pleasant

28 Jul 2026

Katia

I forgot my cell charger and I informed the concierge and reception the very same day. They claimed they never found which made me unhappy.

10/10

Exceptional

27 Jul 2026

Khalil

Family friendly and excellent breakfast

10/10

Exceptional

19 Jul 2026

Jessica

Excellent stay for 1week, I requested early check in and the reception was able to accommodate me. Buffet breakfast is excellent. Healthy foods and high quality. Overall 5 star and highly recommended.

Family

6/10

Pleasant

15 Jul 2026

victory

This is a beautiful hotel, with a good location. The downfall is the extras needed when booking. I recommend booking through the actual Marriott app. For Expedia, I didn’t understand all the extra things like breakfast/ spa. We didn’t know breakfast wasn’t covered until the last day when they gave us the bill and we realized we had to paid the previous two times( if we knew we wouldn’t have ate there for breakfast at all). The spa is extra but the hot tub was broken. Again beautiful hotel but the add one weren’t great.

Family_with_children

10/10

Exceptional

10 Jul 2026

reza

Very good hotel, excellent location, only problem was the spa which was not free but front desk was nice enough to let us use it at no charge!

10/10

Exceptional

10 Jul 2026

arthur

A

10/10

Exceptional

03 Jul 2026

KHALID

Excellent , comfirtable rooms

Helpful staff

Good Wi Fi

Partner

8/10

Excellent

01 Jul 2026

Holly

The Sheraton was a beautiful hotel in the business district of town. It is an uber ride or a 40 minute walk into Porto Center. We had a lovely massage with beautiful relaxing facilities. It would have been nice if the pool etc. were not a separate fee, especially with the purchase of a massage.

Partner

10/10

Exceptional

31 May 2026

DEBI

Staff is very helpful and kind. Rooms were great. Parking on site . Not in the city center so very quiet.

6/10

Pleasant

30 May 2026

Susan

Everything was great apart from having to pay for the pool

Friends_and_family Friends

10/10

Exceptional

24 May 2026

Satish Kumar

Overall very good in every aspect

Partner

10/10

Exceptional

04 May 2026

Jigna

It was very clean

8/10

Excellent

28 Apr 2026

MIRIALYS

Clean rooms and friendly staff. Breakfast is too expensive considering you can get local breakfast for much cheaper (ex. $3.99

10/10

Exceptional

20 Apr 2026

Daniel

Tive uma experiência excelente no Sheraton Porto e faço questão de registrar minha satisfação. O hotel se destaca pela altíssima qualidade em todos os aspectos, desde as instalações modernas e confortáveis até a impecável limpeza dos ambientes.

O que realmente fez a diferença durante a nossa estadia foi o nível de serviço. Fomos extremamente bem atendidos por todos os profissionais, sempre cordiais, atenciosos e dispostos a ajudar.

A equipe demonstra um cuidado genuíno com os hóspedes, o que torna a experiência ainda mais especial e acolhedora.
Sem dúvida, é um hotel que entrega um padrão elevado de qualidade e serviço, superando expectativas. Recomendo fortemente para quem busca conforto, sofisticação e um atendimento de excelência no Porto.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Pawel

Very nice breakfast.

Business

10/10

Exceptional

19 Mar 2026

Constance

Gorgeous modern hotel with huge rooms, beautiful spa and great pool. Easy walk or drive to restaurants but a little farther to the river. Highly recommended!!

10/10

Exceptional

30 Jan 2026

David

Luxury

Friends_and_family Friends

10/10

Exceptional

22 Jan 2026

Adil

Great staff, welcoming and great quality hotel

Business Self

8/10

Excellent

24 Nov 2025

Steven

Room was excellent as always, staff lovely, everything was perfect except the AC was unable to make cold air. Likely the usual EU problem of being \"disabled\" for winter when in theory not needed. The only problem being that with the AC off the room sits at about 30 degrees even when it's below 10 outside. Luckily the window could be opened but that means a lot of noise and light. A disappointing item that makes a big difference to the experience.

Business

6/10

Pleasant

16 Nov 2025

Kathleen

There was no hot tub, just a half functioning jacuzzi, where the ports did not work. Be prepared to pay for not only the room , but add on $25 a day parking, $20 a day for the crappy jacuzzi and pool, and $25 a day for breakfast. Not worth the cost of the stay. It is under the Marriott group and I really expected a Marriott experience of old.

Leisure Friends

10/10

Exceptional

16 Nov 2025

Michael

Very nice hotel…property was clean and modern. Quick elevators…staff very helpful

Leisure Partner

10/10

Exceptional

13 Oct 2025

Humberto

Everything was amazing

Partner

6/10

Pleasant

11 Oct 2025

FRANK

Property looks impressive but not worth the price.

Business_and_leisure Partner

10/10

Exceptional

08 Oct 2025

Christina

Staff was excellent, courteous and always helpful
The hotel in rooms were clean, room service was very good

Business_and_leisure Friends

8/10

Excellent

01 Oct 2025

Luis

Good morning breakfast

10/10

Exceptional

30 Sep 2025

Peter

Clean modern room with great staff all around

Leisure Family

10/10

Exceptional

30 Sep 2025

Carmen

Uber to plaza then able to go back to quiet neighbor

Partner

10/10

Exceptional

28 Sep 2025

Miguel Ángel

Clean room

Leisure Friends

10/10

Exceptional

25 Sep 2025

Sarah

The staff was great and very friendly and helpful. The hotel is in the center of everything and if you don’t want to leave the hotel, that is fine because they have amenities open and available to you until late. 10/10 recommend

Leisure Partner

8/10

Excellent

15 Sep 2025

Stan

Quiet hotel great staff in business district will have to Uber or taxi to lower Porto where the fun restaurants bars, and walking to all this districts are

Leisure Partner

8/10

Excellent

11 Sep 2025

Sugu

The housekeeping was poor. Did not replace glasses, sugar,cream etc. shower leaks from the door.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Valdemar

Close to one of the best vegan/Vegetarian restaurants in Europe: Em Carne Viva.

Business_and_leisure Friends

10/10

Exceptional

07 Sep 2025

Dwayne

Clean and spacious room

10/10

Exceptional

26 Aug 2025

Porschia

Great experience

10/10

Exceptional

20 Aug 2025

Esther

My stay at Sheraton was short yet pleasant. The check in was fast and our room was ready when me ans my daugther arrived, something deeply appreciated. I would recommend this hotel , and for sure, will stay there again.

Friends_and_family Family

8/10

Excellent

14 Aug 2025

HENRIQUE

Great business hotel. For vacation!!!! Not so much.

Leisure

10/10

Exceptional

22 Jul 2025

max

Very nice property

10/10

Exceptional

30 Jun 2025

Alok

When we checked in, we were greeted by Glauber de Freitas. From our check in he commented that it was soon my wife’s birthday. We didn’t think much of this and asked about local dining options that met our dietary requirements. He suggested a great restaurant that we enjoyed very much.

This trip was a celebration for my wife. We had a day trip planned for the actual day. When we returned, we found a gluten free cake and chilling sparkling wine in our room. The gesture capped off a perfect day. Glauber left a beautifully handwritten card wishing my wife a happy birthday and reassured us that everything met our dietary restrictions. We forgot that we shared all this information with him, but he didn’t. This gesture made our stay beyond extraordinary.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Lisa

Only stayed one night so didn’t get to take advantage of everything but the restaurants were wonderful, the staff were excellent. Would stay there again in a heartbeat. Most excellent property.

Leisure Family

6/10

Pleasant

20 Jun 2025

Isabel

There is a pool but children are only allowed to go to the pool from 1pm to 7pm. It also costs 20€ per person if we only want to use the pool. Things in the room feel very “used” not dirty but scratches on a lot of things. Stains on the bathroom vanity it definitely needs to upgrade. Did not feel like a 5 star hotel.

Leisure Family_with_children

10/10

Exceptional

09 Jun 2025

Marcia

The property was very clean, staff was wonderful, food was excellent

Leisure Family

10/10

Exceptional

04 Jun 2025

Clive

Great Hotel.

Leisure Partner

10/10

Exceptional

25 May 2025

Eliseo

Excelente service

Leisure Friends

10/10

Exceptional

20 May 2025

David

Staff very helpful. Breakfast very good

Leisure

10/10

Exceptional

19 May 2025

Verified traveler

Decent conference hotel

Comfortable room (albeit with very old-world decor), nice bed and the amenities you need for a business trip.

Gym was small, but well equipped - it's in the basement, which you need to access through the lobby.

The restaurant was variable - we weren't wowed by dinner and felt it wasn't worth the price paid, but the breakfast was outstanding. Lots of variety, fresh options, and good service.

Overall, polite, thorough and efficient service as befitting a Sheraton. Only 20mins from the airport so a good location for conferences - but if you're there for leisure be aware that the main part of town is about a 20min drive away.

Business

10/10

Exceptional

12 May 2025

zheng

Great hotel. Very clean with big room. Nice service.

Leisure Family

8/10

Excellent

09 May 2025

Jacqueline

This hotel looked new and nice. We enjoyed water bottles and coffee available in our room. Our room came with free breakfast and it was very good. The location was ok. But the bathroom in our room was very small with one sink. It didn’t have any shelf space to put our toiletries on. Usually there is a shelf under the countertop. But here was none. It would have been nice to have a handle bar in the showers and bathtub for the safety.

Leisure Family

10/10

Exceptional

24 Apr 2025

Jeanette

No response when I asked for room upgrade

10/10

Exceptional

21 Apr 2025

maria

Comfortable

Leisure

10/10

Exceptional

17 Apr 2025

Kevin

Great hotel for business travel - well situated between the airport and central Porto. Excellent staff and wonderful food.

Business Self

10/10

Exceptional

12 Apr 2025

Lisa

Wonderful staff. Great location.

10/10

Exceptional

07 Apr 2025

Carlos

Very nice place everyone there is super friendly

Leisure Family

10/10

Exceptional

25 Mar 2025

Renata

Great staff and great service. Clean hotel with good breakfast and also a very good selection for dinner

Leisure Family

10/10

Exceptional

06 Nov 2024

Peter

A good size room, with large bath & shower, large comfortable bed, room on 1st floor - no noise, very good breakfast - great selection/options, all staff very helpful, very well equipped gym to accommodate all levels/needs. Good location for transport/train to airport. The restaurant meals however...very small portions (pasta dish) +50% for an average size portion.

Self

10/10

Exceptional

17 Oct 2024

Benjamin

Good service. Thanks

Leisure Friends

10/10

Exceptional

14 Oct 2024

Scott

Wonderful stay

Great stay at the Sheraton- beautiful hotel in Porto with excellent service. Sheets were constantly cleaned for us and towels replaced. They brought my wife a chocolate cake and a bottle of champagne for her birthday! They also have an amazing bar and restaurant downstairs- recommend the espresso martini and crème brûlée.

Partner

10/10

Exceptional

05 Oct 2024

Charmaine

Everything you would expect from the Sheraton / Marriott group. Love how spacious and clean the room was. Do note that you will rely heavily on affordable Uber rides for your commute since there isn’t public transport nearby - Uber drivers are super friendly in Porto! We had room service for breakfast on one morning, which honestly was the only unfortunate negative as it tasted very mediocre.

Leisure Family

10/10

Exceptional

02 Oct 2024

Shideh

It was a little too far From all the places to see, but Uber was cheap and convenient

Leisure Family

10/10

Exceptional

24 Sep 2024

Cynthia

Top Notch

Leisure Family

10/10

Exceptional

20 Sep 2024

Jinell

Top class as the name guarantees! Highly recommended.

Leisure Family

10/10

Exceptional

11 Sep 2024

rouzbeh

Great rooms, great neighborhood

8/10

Excellent

04 Sep 2024

vanessa

Our room was clean and airey, we found local places to eat on the main area. The train station is hidden, but when found , cheap, and very useful. Food at bar is good.

Business Friends

8/10

Excellent

20 Aug 2024

Cindy

I enjoyed the stay. Nice hotel and room. Pool hours aren’t great and a 20 euro fee per person is overpriced.

Friends_and_family Family

8/10

Excellent

07 Aug 2024

Kay

A great base for everything, whether you’re a walker or prefer transport links.

Great hotel

Leisure Partner

10/10

Exceptional

06 Aug 2024

Liaoyuan

Good

10/10

Exceptional

24 Jul 2024

Margarita

Clean

10/10

Exceptional

23 Jul 2024

Karen

Beautiful hotel

Leisure Family

8/10

Excellent

15 Jul 2024

Susan

A great hotel

Very comfortable hotel. Excellent breakfast. Lovely comfortable beds and very modern.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2024

thomas

1st class hotel. excellent spa and gym.all hotel staff switched to provide good service

Leisure Family

10/10

Exceptional

03 Jul 2024

Alaiah

Very clean room, modern facility. A good spread for breakfast, but only wish the restaurant staff spoke a little bit of English. The only negative about the bar was one of the worst pizza I ever ate.

Leisure Family

10/10

Exceptional

26 Jun 2024

adel

All good

10/10

Exceptional

19 Jun 2024

Asha

Excellent customer Service with neat and clean property. Closed to Shopping Mall center. Very convenient to go around using Uber or Concierge services. Will definitely recommend to anyone.
Except my TV didn't work at all during my stay although I brought it to the attention of staff 3 times since the day I checked in. Each time Maintenance personnel told me that it will be fixed soon, but it never happened Staff should take care of stuff like this especially when guest is staying for 6 nights, otherwise I enjoyed my stay.

Business_and_leisure Family

4/10

Poor

08 Jun 2024

Marie

The facility and rooms were in need of a deep clean. Room was dusty, some areas unclean, the buidling and room AC do not cool well. Very hot nights... Staff did have room service touch up the bathroom after our arrival. Most staff were pleasant to interact with. Largest complaint was the heat and the room's cleanliness disrupting comfortability of the stay.

Leisure Family

10/10

Exceptional

27 May 2024

Nathan

Great place to stay. Quieter neighborhood, city of Porto is very walkable.

Leisure Self

10/10

Exceptional

27 May 2024

Jason

Great stay, all the staff is pleasant.

Leisure Self

10/10

Exceptional

14 May 2024

Carissa

Beautiful place

Beautiful property and the staff were very accomodating with needs

Self

4/10

Poor

11 Apr 2024

Igmar

El servicio al cliente deja mucho que desear.

Business_and_leisure Family

10/10

Exceptional

27 Mar 2024

FRANCISCO ANDRES

Excellent

8/10

Excellent

07 Feb 2024

HOJUN

I had to use taxi to visit center of city all the time.

4/10

Poor

18 Oct 2023

Ruaim

Couldn’t wait to check out

Business Self

10/10

Exceptional

15 Oct 2023

lina

This hotel is really good

Leisure Family

6/10

Pleasant

04 Oct 2023

Ronald

Hotel facilities are new and modern but team lacks an excellent, customer-friendly 24-hr concierge service. Getting a taxi at night is difficult because of the inconvenient location of the hotel (quite far from
Major thouroughfare) and nobody is around in lobby to help. They advise clients to take Uber!

Leisure

10/10

Exceptional

03 Oct 2023

Kevin

All of the staff spoke English (which made it easy on us) and they were all so professional and attentive! Would highly recommend.

Leisure Family

2/10

Poor

30 Sep 2023

Meena

Service and staff very helpful. BUT I had so many issues with my room. I was in a special needs room.
First night I arrived. No TV remote control.Thermostat not working and no mini fridge in my room.
Called and they sent up someone from maintance. Brought in a mini fridge. Worked on the thermostat and was going to send a TV remote the following morning
Day 2- got up and found fridge leaking… all the special food I bought because of my dietary restriction had to be thrown out.
TV control I had to call back in the evening and it was then sent up.
Then the iron and ironing board were missing in my room. Called and one was sent up.
Day 3 .. That night Thermostat still an issue called front desk and was told that the maintenance staff comes in at 8 a m and will be sent up. And they did send someone.
Day 4 . I was out on a tour in the morning. Due to lack of sleep because of the room temperature came back to the hotel for a nap mid afternoon. My room was not fine. When I called front desk they said that I had a do not disturb sign!! ( which I believe I did not have but asked for it to be done up. Post dinner and tour upon our return to the hotel around 9.30pm my room was still not made up. Someone was then sent up to have it done.
Upon check out I spoke to the staff in charge since the manager was not in.
They had noted all my calls and issues. But said there’s nothing they can do . I should write to them.Sad. No issues at the other 3 hotels I stayed all at.

Leisure Partner

8/10

Excellent

25 Sep 2023

Chase

Great customer service, it is a little outdated as far as style and getting worn out a little.

Business Partner

8/10

Excellent

24 Sep 2023

Suzanne

Easy access. The staff was very helpful! We enjoyed the food in the dining area, delicious.

Leisure Friends

10/10

Exceptional

21 Sep 2023

Tony

Clean hotel and courteous staff

Leisure Partner

8/10

Excellent

18 Sep 2023

hugh

Great hotel location not so good for tourist spots
Fab breakfast not so good for American Bar food

Friends_and_family Family

10/10

Exceptional

12 Sep 2023

Konnie C

Great night to prepare for river cruise

10/10

Exceptional

08 Sep 2023

James

Overall great hotel but far from the center of Porto where all the action is located for tourists.

Leisure Family

10/10

Exceptional

04 Sep 2023

Nuno

great stay

Leisure Partner

10/10

Exceptional

28 Aug 2023

Gilberto

Bathroom Design

this an excellent place to stay if you are planning to stay in Porto, I'm a very frequent traveler and the bathroom design in this hotel is unique

Partner

8/10

Excellent

22 Aug 2023

Dennis

As expected.

Very comfortable hotel. Worth staying at.

Self

8/10

Excellent

09 Aug 2023

Nir

Very nice hotel. Good service, nice rooms, excellent spa, excellent food.
However, every is extra and not cheap. Breakfast is 25 euro per person. Entrance through the pool is 10 euro per person. In hotel restaurants are very good, but very expensive.
Maintenance wise, the hotel is basically in a good shape, however the air condition has stopped working, and the toilet vent fell on my sons head from the ceiling… when I complained to the front desk, they offered me ice for my sons head…

Leisure Family_with_children

10/10

Exceptional

22 Jul 2023

Anna

Outstanding hotel. Exceeded my expectations

Family

10/10

Exceptional

14 Jul 2023

Lisa

The hotel was welcoming, clean, and had first class service. The only negative was no access to a pool without paying the daily rate of €20.

Leisure Family

10/10

Exceptional

14 Jul 2023

William

Stop over Porto

Ideal hotel short walk from the airport metro lives up to the Sheraton service standard.Front desk staff had every detail arrange as arrived after midnight.Spar facility good and executive club room well worth the extra cost

Business

8/10

Excellent

01 Jul 2023

Joanne

Mostly a very pleasant stay, but very strange pillows that flattened right out. Not a fan of the instant coffee in the rooms. Staff is wonderful and couldn’t do enough for you. Very elegant impression over all. The spa is worth a visit!

Leisure Friends

10/10

Exceptional

29 Jun 2023

Marleny

Beautiful hotel in Porto. Very comfy and overall beautiful While not in the heart of the old city, it was nice to walk around and a 5 minute Uber ride and a nice walk after dinner if going to the old city or by the Douro River.

Leisure Family