Axelle
We were disappointed because when we booked, we specifically chose the cottage with a garden view. Instead, we were given a cottage facing the (quiet) road, and on the other side, the view was of the walkway between the cottages.
The cottage was quite dark, and the bathroom felt very humid due to poor ventilation. There was also mold in the bathroom.
There is parking on site, but there are no designated spaces. In any case, street parking is free and very easy to find.
If your cottage does not have a garden view, you cannot really enjoy the garden, as there are no hammocks or lounge chairs available—only a couple of chairs in front of each cottage.
When we arrived, the Wi-Fi was not working, and neither was the kitchen light. Communication with customer service was polite, but the process did not make much sense. I sent a message in the morning and only received a reply in the afternoon saying that maintenance had already come by but couldn’t do anything because we were not there, and that we would need to contact the maintenance team ourselves.
Mike Luis was very helpful and fixed the kitchen light. However, after he left, the bathroom light stopped working instead.
Overall, the accommodation is acceptable and does the job, but it is nowhere near the standard that was advertised.
The cottage was quite dark, and the bathroom felt very humid due to poor ventilation. There was also mold in the bathroom.
There is parking on site, but there are no designated spaces. In any case, street parking is free and very easy to find.
If your cottage does not have a garden view, you cannot really enjoy the garden, as there are no hammocks or lounge chairs available—only a couple of chairs in front of each cottage.
When we arrived, the Wi-Fi was not working, and neither was the kitchen light. Communication with customer service was polite, but the process did not make much sense. I sent a message in the morning and only received a reply in the afternoon saying that maintenance had already come by but couldn’t do anything because we were not there, and that we would need to contact the maintenance team ourselves.
Mike Luis was very helpful and fixed the kitchen light. However, after he left, the bathroom light stopped working instead.
Overall, the accommodation is acceptable and does the job, but it is nowhere near the standard that was advertised.
