Name: Wellington Apartments
Address: St Faiths Ln, Norwich, GB

6/10

Pleasant

30 Jul 2026

Ashvin

Kitchen and bathroom are okay. Didn't end up using the kitchen due to great choice of food to eat.

10/10

Exceptional

19 Jul 2026

Sunil

Nice property, lovely and clean rooms and great hospitality. Property manager treated very nicely and they are quite flexible in providing kitchen and other equipment on need basis.

Partner

10/10

Exceptional

15 Jul 2026

Lyndsey

Welcoming and friendly front desk staff which is manned 24 hours. Clean, comfortable and well maintained apartment. Brilliant location, short walk from train station, riverside complex and within walking distance of main city centre.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Laura

This place was all I needed. It's an easy walk from the train station, and another into the city centre. Everyone working there is friendly and helpful. I'd definitely go back.

10/10

Exceptional

01 Jul 2026

Linda

The room was large with a bed, sofa table and chairs. The kitchen seemed well stocked, although we were only there for one night so did not cook. The only problem was parking, found parking in a multi-storey two streets away. We would stay here again as it was close to Cathedral, town centre and not too far from castle.

Partner

10/10

Exceptional

28 Jun 2026

Phil

I travel alot and this hotel was everything I hoped for. Totally recommend!!

Partner

8/10

Excellent

23 Jun 2026

Howard

Wellington Apartments are excellent value for money, clean, with god facilities and centrally placed. Only small downside is dropping off luggage and then parking the car, and the short walk between. Good when sunny by maybe not when raining. Close to the Cathedral and medieval centre with lots of eateries and sights

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

John

Highly recommend, lovely room, good price, helpful staff

10/10

Exceptional

14 Jun 2026

Shem

Nice apartment- everything you need

Business

10/10

Exceptional

12 Jun 2026

Andy

Brilliant place to stay close to all the nightlife

Business

10/10

Exceptional

27 May 2026

Ruth

The room was clean, spacious and largely value for money. The facilities available were decent and if you are thinking of self-catering accommodation, then this is the perfect type of accommodation you need. I highly recommend it.

Self

10/10

Exceptional

22 May 2026

stephen

Well appointed apartment conveniently located near train station. Helpful staff. Only problem was with the tv which the staff fixed.

Self

10/10

Exceptional

20 May 2026

Brian A

Perfect for work travelers or holidaymakers who prefer to prepare their own meals instead of restaurants.

Partner

2/10

Poor

18 May 2026

Roger

I arrived early, but was checked-in immediately, being given a ground floor (windows onto the pavement) flat. The first issue that I noticed was that there was a dehumidifier in the bedroom with a \"Do Not Switch Off\" sign, and mold around the window sill. I was told that this could be switched off (too noisy for me to sleep), but they'd rather that it wasn't!

A bigger issue was the stench coming from the kitchen sink, which was overpowering when the cabinet beneath it was opened. Again, there was mold. I failed to complain, or ask to move at this point - a mistake. On my check-out morning, there was no hot water.

Otherwise, the finish and maintenance of the flat were all quite bodged, e.g. flooring gaps, bedroom door wouldn't close without excessive force (appeared moisture damaged), bathroom sink tap loose, heavy bath sealant, entry door gaps.

I don't know if this flat (3) is representative of the others - I hope not. The location is good, as is having a washing machine, microwave, and oven.

Self

10/10

Exceptional

08 May 2026

Daniela

Very clean, had everything we needed. Reception was always available. Nice little selection of tea/coffee/toiletries. Really good location

Family

10/10

Exceptional

06 May 2026

Mark

Great value for money in a convenient location. Friendly staff and quickand easy check-in/out. There was a slight damp smell in the en suite and the kitchen had a wonky drawer, but otherwise perfect for us.

Friends_and_family Friends

8/10

Excellent

01 May 2026

Bob

It was a good find on short notice just a minute or so from city centre. It included a kitchenette that could be very handy, and a clothes washing machine in the room! Ideal if you plan to stay a few days.

Self

6/10

Pleasant

24 Apr 2026

Brian

It’s situated in a backstreet behind a Main Street row of nightclubs. Fine for a midweek stay but probably best avoided at weekends. It’s ok for the price but a bit like staying in student accommodation - Spartan furniture and furnishings and rather tired decoration.

Partner

8/10

Excellent

16 Apr 2026

Susan

Well planned apartment with everything that was needed for cooking and laundry. Well situated close to the town and cathedral. Parking was an issue as Norwich has hardly any available on the street so the cost is substantial.

Partner

10/10

Exceptional

07 Apr 2026

Ewan

My wife and I stayed here with our dog for a weekend. It is ideally situated for exploring the city.
The accommodation is spacious and the beds comfy. I highly recommend this place.

Partner

8/10

Excellent

07 Apr 2026

Nathan

Clean, central,spacious. Friendly.

Partner

10/10

Exceptional

31 Mar 2026

P L

Excellent apartment, good location. All staff very good. However map to find the apartment wasn’t accurate. Would still recommend.

Partner

8/10

Excellent

29 Mar 2026

Daniel

Spacious studio apartment. It was excellent to have a washing machine/dryer in the apartment. The bathroom was large and the shower had good pressure. It is a short walk from the train. Reception is 24 hours so you can check in or ask for help at any time.

Self

10/10

Exceptional

25 Feb 2026

Ellie

Staff very friendly, room was clean and had everything we needed.

Friends_and_family Friends

10/10

Exceptional

21 Feb 2026

Jonathan

Well equipped, spacious and right in the centre by the cathedral, yet tucked away

Self

10/10

Exceptional

18 Feb 2026

Alysha

Staff were lovely as always. Everything nice and clean as usual. Stay here every time in Norwich.x

10/10

Exceptional

13 Feb 2026

Grace

Had an excellent stay here! The receptionists were all very friendly and accommodating. The location is perfect, right near the cathedral. Room was clean and had what I needed. I would 100% stay here again next time I’m in Norwich

Business_and_leisure Self

10/10

Exceptional

12 Feb 2026

Alison

Great staff, really appreciated early check in. Really good accommodation with well equipped kitchen.

10/10

Exceptional

29 Jan 2026

Samantha

Lovely place to stay, clean and nice reception staff! We will be back x

Friends_and_family Friends

2/10

Poor

25 Jan 2026

Laura

Noisy backing onto nightclub. Room was dirty. No hot water in shower. Kettle needed descaling. Bed was not queen. Mugs were dirty.

Partner

10/10

Exceptional

18 Jan 2026

Lyndsey

Clean room, friendly reception staff, room had everything you could need.

Friends_and_family Friends

8/10

Excellent

02 Jan 2026

BENJAMIN

Superb location adjacent to cathedral and central areas. Friendly desk staff and nice range of facilities in kitchen area.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Kariana

Amazing stay, staff super friendly, great size apartment with all this amenities you could need. Fantastic location and felt safe walking late at night even though it’s off the main streets, bed comfortable. Great shower, would highly recommend. Overall soundproof but may need earplugs

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Grant

Nice apartment and friendly staff

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Joshua

Very nice apartment

Leisure Friends

10/10

Exceptional

18 Dec 2025

Paul

Great location and service

Partner

10/10

Exceptional

14 Dec 2025

Sophie

Friendly reception staff. Room was very clean and well laid out. Lovely stay. Easy to get to shops and amenities a short walk away

Leisure Partner

10/10

Exceptional

12 Dec 2025

louise

The reception staff are always incredibly welcoming and friendly.
The apartment is spotlessly clean with a large well equipped kitchen and everything I could need.

Business

8/10

Excellent

06 Dec 2025

Simon

Great location and friendly staff. Apartment was spacious and comfortable but could have been cleaner. Glasses were dirty and knives were unwashed. This leaves you feeling less comfortable and looking for more issues.

Partner

10/10

Exceptional

30 Nov 2025

Craig

Staff were lovely and the room was nice.

Leisure Self

8/10

Excellent

29 Nov 2025

Susan

Clean warm comfy bed and good kitchen and bathroom no hesitation in recommending

Leisure Partner

10/10

Exceptional

24 Nov 2025

Gary

A very well stocked room with everything you could need for a short stay. Reception 24 hour and very friendly and helpful staff. Walking distance to the centre of Norwich

Partner

10/10

Exceptional

21 Nov 2025

Katherine

Check in was easy, big space, bathtub, really comfy bed, fridge, washing machine...it was great! Only issue was the satellite was a bit spotty and the street behind the building, Prince of Wales, seemed a bit run down. Quite a few boarded up places and noticed a sign for a\"gentlemen's club\". Ick. But it was just a short walk to the cathedral and market.

10/10

Exceptional

20 Nov 2025

Louise

This was a one night stay after a gig so the facilities were not required. However, everything was sufficient.

A very late booking, we cannot praise the process enough. It was super smooth and the 24 hour check-in is an absolute boon.

Would highly recommend.

Friends_and_family Friends

6/10

Pleasant

13 Nov 2025

LORNA

Positives:
Norwich is lovely. Great location near to the river, cathedral and city centre. Well equipped apartment and a firm but comfortable bed. Lovely reception staff who are 24hr, so also good for security.
Negatives:
Not clean. Fridge had crumbs of food and smears in it. Kitchen sink had brown stains around the sinkhole. Bathroom has lots of black mould, especially on the shower head. The soap tray near the shower was full of residue and hairs. The floors were dusty had someone's hairs on them. The whole place was a little tired eg stains on the sofa, marks on the worktop and table, poor workmanship eg paintwork, bodged carpentry etc. Whilst the photos look good, closer inspection reveals there's some issues with this place. We can't believe there are so many reviews that say this place is clean which makes me wonder if the reviews are reliable or we were just unlucky??! The location can be noisy at the weekend as it's very close to clubs/pubs that stay open until 3-4am on Friday/Saturday. Fortunately our room was on the lower ground floor which was less affected by the music sounds and had a dehumidifier continuously running which helped drown the sound. However, the fire doors in the corridor were noisy, so we did suffer interrupted sleep.

10/10

Exceptional

07 Nov 2025

Catherine

Nice friendly welcome. Spacious rooms. Very modern.

Friends_and_family Family

10/10

Exceptional

30 Oct 2025

R

Always nice staff and a clean room. Not luxurious but spacious. Price is great too.

10/10

Exceptional

28 Oct 2025

Jamie

Perfect apartment for a couple to explore the city from great staff and very friendly.

Partner

8/10

Excellent

28 Oct 2025

Jonathan

This is my second stay at this hotel. It's in a good location and it's value for money.

10/10

Exceptional

26 Oct 2025

michael

Had everything we needed. Soft bed, hot shower, kitchen and washer/dryer combo.Tesco express for shopping very nearby. Close to city center. Staff very friendly.

Partner

8/10

Excellent

13 Oct 2025

Gabriel

Good and clean

Partner

8/10

Excellent

10 Oct 2025

Isla

Decent rooms and good location

Leisure Partner

8/10

Excellent

06 Oct 2025

Caroline

I got there after midnight and was quickly checked in & shown my apartment. The beds were comfortable. The shower(s) had good water pressure. The kitchen had just what I needed & I really appreciated the supply of tea/coffee & milk. I had been travelling for 2 weeks & having a washing machine was a huge plus.
The staff were all very friendly & helpful.
I would recommend, and I will return.

Leisure Friends

10/10

Exceptional

02 Oct 2025

Emma

Great stay, lovely staff, fully equipped kitchen, nice bathroom and comfy bed. Great location for town centre and train station. Perfect for a short get away. Would stay here again if coming back to Norwich.

Leisure Self

8/10

Excellent

01 Oct 2025

Sharon

perfect location, and good facilities, but the place is a bit tired, the laminate flooring in my room was coming up and there was black mould in the bathroom. However the rest of the apartment was clean. The bed was so comfortable and good quality linen. The kitchen was basic, but had everything you needed for a short stay. Would i go back , yes

Business

10/10

Exceptional

29 Sep 2025

Amy

Fantastic Accommodation!

Managed to get a good deal for a 3 night stay and was honestly blown away by how nice it was. Just off the main road in the middle of Norwich, it was located in a really nice area that was peaceful at night. Had an amazing kitchenette in the room with an oven, hob, microwave, sink, fridge and washing machine, so we could basically self cater the whole time we were in the city working. Very polite and attentive staff on arrival, the lobby is comfy with nice couches, everything nicely presented. It's clean, modern and cosy place, so much better than imagined. It had everything we needed and we would certainly stay again.

Business

10/10

Exceptional

27 Sep 2025

Mary

Everything was above and beyond. A short walk to the main center of town. Excellent restaurants close by. Staff was extremely helpful. Would absolutely stay again.

8/10

Excellent

24 Sep 2025

Susan

Very convenient for station, shops nearby. Clean, well equipped and good heating and ventilation. Comfortable bed and option for many extras . Coming back after dark as a lone, elderly female did not feel comfortable in the area. No lift was an issue for me . My fault as should have checked and asked for ground or first floor

Leisure Self

6/10

Pleasant

22 Sep 2025

Corrine May

Great location. Near to main dining and shopping areas. No car needed. This was my first time in a non-serviced facility so was not really impressed with having to ask for towels and make the bed. Will not stay in this type of accommodation again.

Leisure Family

10/10

Exceptional

21 Sep 2025

Thomas

Mint 👍

Great staff, great setting and great location. Would be back in a heartbeat.

Friends_and_family Friends

10/10

Exceptional

16 Sep 2025

Peter

Excellent secure modern apartment great location

Very high spec’ apartment which has 24 hour reception and is very close to the cathedral and good restaurants. A really pleasant place and area to stay. I had lunch beside the river with the swans before getting the train from the nearby station. I’ll be back …

Business

10/10

Exceptional

14 Sep 2025

John

Great place to stay in Norwich

Excellent accommodation, very handy to the station, cathedral and castle. Great value for money.

Partner

10/10

Exceptional

05 Sep 2025

Philip

The rooms were compact but felt spacious due to excellent layout. Kitchen was thoughtfully supplied, including things often omitted from such arrangements (such as including salt and pepper, and paper towels)
The staff was helpful and courteous. The only 'fly in the ointment ' was that we found the temperature in the shower to be extremely hard to set and unstable (but eventually workable).

Leisure

8/10

Excellent

02 Sep 2025

Jane

Hot water was hard to get going!

10/10

Exceptional

31 Aug 2025

Natalie

Amazing

Amazing place to stay! I will return , staff are brilliant too. They have thought of everything you need

Partner

6/10

Pleasant

30 Aug 2025

Verified traveler

Good property but rooms for improvement

Generally a good property and location . The floor and the rug needs proper cleaning as both are dirty. The toilet seat cover couldn’t stay up because of the design of the basins counter.

Partner

10/10

Exceptional

22 Aug 2025

June Ellen

Couldn’t have been better

Modern apartments in a quiet neighbourhood (at least during the week). Beautiful, clean accommodation in a well-secured building. Not far from the station. Tesco Express is 5 minutes away.

Partner

10/10

Exceptional

19 Aug 2025

Lee

Studio was equipped with everything needed & was very comfortable .
Staff were welcoming & helpful.
A short walk to Catherdral& then 2O mins or so into the city centre

Leisure Self

10/10

Exceptional

17 Aug 2025

Adam

Excellent value

The apartments are excellent value for money. The location is great, only a few minutes walk into the centre of town with lots of shops/restaurants/pubs close by. The apartments themselves are clean and comfortable, and the staff at reception always gave us a friendly welcome.

Partner

10/10

Exceptional

12 Aug 2025

Verified traveler

Great value stay in the centre of Norwich

Facilities and location are unparalleled. The staff were also professional and friendly, and I had everything I needed for a few nights' stay. However, I feel the cleanliness could have been improved on as I found dust bunnies when I first entered the room. The property could also do with some updating soon as the walls and tiles in the bathroom were slightly worn.

Self

8/10

Excellent

06 Aug 2025

Olufemi

Clean apartment with great amenities.
The only snag was the lack of parking facilities.

Business Self

10/10

Exceptional

31 Jul 2025

David

I loved my stay, and it exceeded my expecations. The place is in a strange little back street which might look unpromising, but it's dead quiet and actually ideally placed just minutes from both the station and the cathedral. The place is very well kept, and simple but stylish. My appartment was like a Travelodge bed room and bathroom, but with a well-equipped kitchen and a living room thrown in too. The reception staff were all very pleasant and helpful and, overall, it was extremely good value for money. It would be my first choice on a return trip to the city.

Leisure Self

10/10

Exceptional

27 Jul 2025

david

Great place

The staff are grrat rooms clean kitchen utensils all provides

Friends_and_family Friends

6/10

Pleasant

27 Jul 2025

Geoffrey

Spacious apartment with a full kitchen and washer/dryer, close to grocery store.
Staff was helpful.
Only complaint is bed was terrible, hard on the back!

Leisure Partner

10/10

Exceptional

26 Jul 2025

E

3 night stay

Stayed for 3 nights in a studio which was quite big. The apartments are located a short walk from the train station and near the cathedral and only a short walk into the city centre. My studio was really comfy. Apart from a bed, there is a settee table and chairs for 2, kitchen area, dressing table, mirror TV and also a plug in fan. Toiletries in bathroom. Staff very helpful and friendly. Extra items provided on request.

Self

8/10

Excellent

21 Jul 2025

Julie

Our apartment had everything we needed down to the veg peeler. It was all clean and presentable. Some areas could’ve been finished better if we were being picky. It provided a great location for a short stay in the centre of Norwich. We parked in a multi-storey carpark which was expensive but that’s par for the course in a city centre these days. We’ll stay again.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Jehan

Very helpful staff

8/10

Excellent

15 Jul 2025

david

Practical flat in central location

Good size flat, good cooking facilities and a washing machine. Central location, easy walk from station. Helpful staff on reception. Can drop luggage off early.

Partner

10/10

Exceptional

14 Jul 2025

Andrew

Was so clean, spacious and excellent facilities and friendly helpful staff, thoroughly recommend!!

Leisure

10/10

Exceptional

13 Jul 2025

Michael

Location near the train station was excellent. Staff was friendly and helpful. It was a warm weekend so the fans were helpful and they fixed the fan that broke quickly.

Business Family

8/10

Excellent

06 Jul 2025

Jordan

Enjoyed the stay here, good location, parking is not too far £11.50 a night in a multistory
Weather was hot but fans werent that great so was a struggle sleep
No freezer either as would of bought some ice but thats only because weather was hot

Other than that enjoyed my stay

Business Family

2/10

Poor

30 Jun 2025

Pooja

Decent enough hotel but the property was not very well maintained and had no lift.

Business Self

8/10

Excellent

26 Jun 2025

Verified traveler

Our stay in Norwich was excellent. The location of the property was excellent and had all the amenities for a long stay. The staff were very friendly, courteous and extremely helpful.

Friends_and_family Family

8/10

Excellent

22 Jun 2025

Lesley

The accommodation was clean and comfortable although the decor was maybe a little bit tired. That aside it had all I needed for my stay.

Self

10/10

Exceptional

21 Jun 2025

Amelia

Really good stay with really nice staff

Self

8/10

Excellent

19 Jun 2025

Sue

A few days with an old friend who was visiting norwich. Great service and communication from the people who worked there ..room smelt a little musky but not enough to spoil our Stay . Excellent value for money

Friends_and_family Friends

8/10

Excellent

17 Jun 2025

Konrad

Staff were friendly, property is presentable, they thought of every thing. I didn't like the coffee bags but used them anyway just 1 critism broken coffee table needs attention all round my son and I had a pleasant stay

Leisure Family

10/10

Exceptional

13 Jun 2025

Emily

Well located apartments, have lived locally for a long time and had no idea these were here. Close to nightlife but tucked well away. Ideal location for a night or weekend in Norwich. Apartments very clean and comfortable. Would stay here again

Leisure Partner

8/10

Excellent

09 Jun 2025

Pamela

A good spacious and comfortable room. The only things that let it down was a bad drain smell coming from the cupboard under the kitchen sink and coffee mugs that were dirty with stains. It wasn’t a great problem as they cleaned up with a good wash but just a little disappointing, it shouldn’t happen in hotel accommodation. Otherwise a very well equipped room and we would book the hotel again.

Partner

10/10

Exceptional

02 Jun 2025

Paula

Great hotel

Business

2/10

Poor

31 May 2025

Michelle

This property is next to a night club. The bass drummed through our walls and windows until 3:00 a.m. the only way to cool the room was to open the windows, which we could not do because of the noice from the night club. The property did not warn us of this before checking in and when we complained they only offered us ear plugs.

We booked for two nights but after the first night (between the noise and the heat) we checked out and did not stay the second night. The hotel did not refund us for the second unused night.

There are two wings to this hotel. One near the night club. If booking here, make sure to ask for the quiet wing.

10/10

Exceptional

30 May 2025

Anwuli

Good place

10/10

Exceptional

30 May 2025

Anwuli

Great place in not so great area.

Business_and_leisure Self

10/10

Exceptional

29 May 2025

Marie

Perfect location. Property really clean, great reception. Comfy bed all the facilities you would need. Would definitely book again

Partner

8/10

Excellent

29 May 2025

Fiona

Great apartments for a business trip

Self

10/10

Exceptional

25 May 2025

Michelle

Great little place to stay x

Great hotel which houses 42 self contained apartments which provides everything you need for self catering.

Beds are lovely and very comfortable.

Apartment was clean and tidy with a choice of a fan for warm days or heaters for colder days.

Ideal location with bus stops within walking distance.

Staff are very helpful, friendly and knowledgeable.

Highly recommended

Partner

8/10

Excellent

16 May 2025

Adrian

Simple studio with all facilities needed.

Business Self

10/10

Exceptional

15 May 2025

Lisa

Great place to stay

Amazing stay again. Lovely, clean apartment with tea, coffee and milk provided. Would 100% recommend.

Partner

10/10

Exceptional

30 Apr 2025

Sarah

This was my second visit to Wellington apartments and once again the staff are beyond friendly and helpful and it is so convenient for the station, cathedral, river walk, and town centre. I love how walkable it is and how welcome I feel from the staff and the guests. I was horribly jet lagged after an 16 hour journey and up at 1:30 am and someone checked on me outside while I was reading my book. They are literally the nicest people.

Leisure Self

6/10

Pleasant

20 Apr 2025

Verified traveler

Place needs some TLC

Two night stay. Not impressed with the accomodation, but was fine as a base. I think the photos used to promote are probably the better rooms. Ours really needed some attention. The only positive things I can say are that the staff were polite & helpful, and the bed was comfortable.

Partner