richard
The staff at check-in was wonderful
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Meriton Suites Surfers Paradise
Gold Coast - QLD · Australia
86 The EsplanadeView location
9.0/10Excellent1,241 Reviews
Cleanliness9.2/10 9.2
Comfort9.2/10 9.2
Condition9.2/10 9.2
Value9.0/10 9.0
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Meriton Suites Surfers Paradise
Enjoy a relaxing stay at Meriton Suites Surfers Paradise, a beachfront aparthotel in the heart of Gold Coast's vibrant Surfers Paradise. Take a refreshing dip in the indoor pool, unwind in the hot tub and sauna, or take advantage of the complimentary Wi-Fi and tour/ticket assistance.
Each of the 332 air-conditioned rooms features a microwave, Smart TV, and separate sitting area for your comfort. Bathrooms include complimentary toiletries and hair dryers. The aparthotel also offers dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self-parking is available onsite (subject to charges).
You're just a short walk from Surfers Paradise Beach, Cavill Avenue, and a variety of attractions.
Show less
With a stay at Meriton Suites Surfers Paradise in Gold Coast (Surfers Paradise), you'll be steps from Surfers Paradise Beach and 9 minutes by foot from Cavill Avenue. This beach aparthotel is 11.4 mi (18.4 km) from Warner Bros.
Movie World and 2.8 mi (4.5 km) from Gold Coast Convention and Exhibition Centre. Make yourself at home in one of the 332 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
Parking height restrictions apply
By ocean
Events/parties not allowed
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 2000 per accommodation, per stay
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 5:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. This property will place a credit card authorization at check-in of AUD 100 for Studio Suite and One Bedroom Suite bookings, AUD 200 for Two Bedroom Suite Bookings, AUD 400 for Three Bedroom bookings, and AUD 2,000 for the Three Bedroom Pacific Penthouse.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Covered self parking fee: AUD 25 per night (in/out privileges)
- Nearby parking fee: AUD 20 per night(689 ft away; open 24 hours)
- Crib (infant bed) fee: AUD 11.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Surfers Paradise Beach
0.3 km / 0.2 mi
Chevron Renaissance
0.4 km / 0.3 mi
Infinity Attraction
0.5 km / 0.3 mi
Wax Museum
0.6 km / 0.3 mi
Surfers Paradise Beachfront Markets
0.6 km / 0.4 mi
Budds Beach
0.7 km / 0.4 mi
Ripley's Believe It or Not
0.7 km / 0.5 mi
Surfers Paradise Tenpin
0.8 km / 0.5 mi
Timezone
0.8 km / 0.5 mi
Cavill Avenue
0.8 km / 0.5 mi
Slingshot
0.8 km / 0.5 mi
Centro Surfers Paradise
0.8 km / 0.5 mi
Macintosh Island Park
1 km / 0.6 mi
SkyPoint Observation Deck
1.3 km / 0.8 mi
Main Beach
1.9 km / 1.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 332
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Lift access
- Sauna
- Minimum check-in age: 18
Show 1 more facilities & services
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room PENTHOUSERoom • PENTHOUSEROO.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeriton Suites Surfers Paradise
Room PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeriton Suites Surfers Paradise
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE THREE BEDROOMSSUITE • THREE BEDROOMSSUI.B3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeriton Suites Surfers Paradise
SUITE THREE BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeriton Suites Surfers Paradise
DOUBLE PENTHOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PENTHOUSE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.P6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeriton Suites Surfers Paradise
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeriton Suites Surfers Paradise
SUITE TWO KING BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2K
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeriton Suites Surfers Paradise
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CITY VIEW TWO BEDROOMSSUITE • CITY VIEW TWO BEDROOMSSUI.B2-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeriton Suites Surfers Paradise
SUITE CITY VIEW TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE OCEAN VIEW TWO BEDROOMSSUITE • OCEAN VIEW TWO BEDROOMSSUI.B2-OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- OCEAN VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeriton Suites Surfers Paradise
SUITE OCEAN VIEW TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- OCEAN VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE THREE BEDSSUITE • THREE BEDSSUI.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMeriton Suites Surfers Paradise
SUITE THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Meriton Suites Surfers Paradise
100
reviews shown
Babar
Perfect location
Steve
Great location right on the beach front. Indoor pool and spa with great ocean views. Clean and well equipped suite. Staff were the best. So helpful and friendly.
Cheryl
We had a great stay at Meriton overall. The room was clean, spacious, and comfortable, and the location was excellent. The staff were friendly, and the facilities were well maintained.
The only downside was that some of the dishes and kitchen utensils weren’t properly clean, so we had to wash them before using them. Apart from that, everything else was great, and we would happily stay here again.
The only downside was that some of the dishes and kitchen utensils weren’t properly clean, so we had to wash them before using them. Apart from that, everything else was great, and we would happily stay here again.
John
Great room, great, friendly and helpful staff, great view. Will definitely come again
Magesvaran
Beach view
John
Location
STEPHEN
Excellent hotel, great views to the ocean and city. Quiet room.
Maree
Amazing location and reasonable price. Very clean with excellent staff too. Facilities were great, will definitely book here again. Only pitfall is parking….they must have too many permanent residence and so no parking for visitors unless your in a penthouse, I didn’t like this at all.
Chin
Always enjoyed the stay at Meriton Suites Surfer Paradise, from booking, checked in, stayed, checked out...etc, smooth and hassle free. Very convenient to the beaches, restaurants, convenient stores... definitely suggest trying to stay facing the ocean view for magnificent view from your appartments.
ariyana
beautiful stay and view definitely recommend!!
Lance
Great location. Great value - even for the slow season now. Very clean, and the apt was great. I especially liked having a washing and dryer since I've been traveling and needed to get everything cleaned up. I would definitely stay here again. Plenty of cafes and restaurants closely, and a grocery store. The city tram is 3 min walk.
jasen
Fantastic location right on the beach and a short distance to main shopping of surfers plus the tram/light rail and excellent walking path.
Fantastic facilities with 2 pools and spa and sauna
Room was great and bed very comfy
Staff very nice and allowed early check in which was great
Highly recommend and best place we have stayed
Fantastic facilities with 2 pools and spa and sauna
Room was great and bed very comfy
Staff very nice and allowed early check in which was great
Highly recommend and best place we have stayed
Stephanie
The hotel was lovely and staff could not do enough for us.
Alison
Spacious, clean studio room in quiet spot with limited sea view. Very comfortable. Great location on the esplanade. Hotel staff were pleasant and helpful, especially with my luggage that arrived on a separate flight.
Tom
The views I had from the One Bedroom City Suite exceeded my expectations, I had city views to the West from the living space, and a city PLUS ocean view to the South from the bedroom!!
The facilities available were also excellent. An indoor plus outdoor pool, gym and restaurant/bar.
The lovely team were also able to accommodate me with undercover onsite parking, which was a great bonus! (Spots fill quickly so make sure you ask as soon as you check in.) Very very happy with the quality of customer service at check in, the cleanliness and the modern style of the Meriton Surfers Paradise.
The Castaway Cafe is a lovely spot for breakfast and lunch. Conveniently open from 6am and accessible from the lobby. Delicious fresh food and tasty hot coffee, last but not least the friendly and bubbly staff were a joy.
Highly recommended the Meriton Suites Surfers Paradise. ⭐️⭐️⭐️⭐️⭐️
The facilities available were also excellent. An indoor plus outdoor pool, gym and restaurant/bar.
The lovely team were also able to accommodate me with undercover onsite parking, which was a great bonus! (Spots fill quickly so make sure you ask as soon as you check in.) Very very happy with the quality of customer service at check in, the cleanliness and the modern style of the Meriton Surfers Paradise.
The Castaway Cafe is a lovely spot for breakfast and lunch. Conveniently open from 6am and accessible from the lobby. Delicious fresh food and tasty hot coffee, last but not least the friendly and bubbly staff were a joy.
Highly recommended the Meriton Suites Surfers Paradise. ⭐️⭐️⭐️⭐️⭐️
David
This is an amazing hotel. Right on one of the best beaches on earth and a walk to all local restaurants and entertainment.
The pools and spa are amazing.
Can’t say enough good things about it
The pools and spa are amazing.
Can’t say enough good things about it
Sharon
We loved our stay at Meriton, location was fantastic right in beachfront. Amenities were great
Yuk Kwong
Our stay was unfortunately overshadowed by a very unpleasant check-in experience.
The front desk lady who checked us in never smiled once and appeared unhappy and unfriendly throughout the entire interaction. What made the experience even more uncomfortable was that her attitude seemed noticeably different when serving other Western guests. She was warm and welcoming to them, but cold and dismissive toward us as Asian guests.
In addition, several reasonable requests were immediately rejected. For example, when I asked whether we could have an extra blanket, the lady simply said “No” without offering any explanation or assistance. However, after speaking with another staff member later, the blanket was delivered to our room promptly without any issue. This left us wondering why our request was denied in the first place.
Hospitality should be extended equally to all guests regardless of their background. Unfortunately, the service we received at check-in fell far below that standard and left a negative first impression of the hotel.
The front desk lady who checked us in never smiled once and appeared unhappy and unfriendly throughout the entire interaction. What made the experience even more uncomfortable was that her attitude seemed noticeably different when serving other Western guests. She was warm and welcoming to them, but cold and dismissive toward us as Asian guests.
In addition, several reasonable requests were immediately rejected. For example, when I asked whether we could have an extra blanket, the lady simply said “No” without offering any explanation or assistance. However, after speaking with another staff member later, the blanket was delivered to our room promptly without any issue. This left us wondering why our request was denied in the first place.
Hospitality should be extended equally to all guests regardless of their background. Unfortunately, the service we received at check-in fell far below that standard and left a negative first impression of the hotel.
Peter
Great location, easy check in and out, on-site parking, nice restaurant and good size rooms with good amenities
Darren
Great location,close to beach & light rail/ tram lines,
Clean & generous size rooms,easy access on site parking
Great facilities,we loved the heated outdoor pool & spa's.
We will definitely be back.
Clean & generous size rooms,easy access on site parking
Great facilities,we loved the heated outdoor pool & spa's.
We will definitely be back.
Sophie
Loved our stay, excellent staff and a great room
Vishal
The veiw was amazing. The indoor pool however turned out to be a disappointment as it didn’t seem to be heated. Water was really cold
Kripa
Great room with great partial ocean view. Had early check in on arrival.
Alan and Joan
Love,y view down the coast, cute enclosed balcony to sit out for drink. Easy check-in and checkout.
Kanter
Had a great stay. Fantastic location. Large 1 bedroom apartment. Very quick check in and was so impressed that i was able to have my room so early. Parking was easy and safe. Very clean room. It was quiet however the construction works across the road were not in progress due to the rain so i am not sure if it is noisy in the room when this construction is underway. Otherwise I would definitely stay again.
Kent
It’s newish. Clean. Quiet end of the city. 2 good restaurants on level 1.
Hayden
Honestly too cheap for a view like this, would go again 🙌
robert
A good value property
Anna
Lovely Staff that helped make my daughter's Birthday extra special with balloon and chocolate delivery.
SARAH
Love staying at the Meriton Surfers Paradise. Easy parking and great location, not right in the middle of the hussle. Beach access across the road and great restaurant next door.
However, room wasn’t up to cleanliness standard. Kitchen bench was dirty as was the bathroom bench. There was dust and sticky stuff on it. The drinking glasses and coffee cup had grime and coffee rings. Had a sink but no dish liquid. That was a let down.
However, room wasn’t up to cleanliness standard. Kitchen bench was dirty as was the bathroom bench. There was dust and sticky stuff on it. The drinking glasses and coffee cup had grime and coffee rings. Had a sink but no dish liquid. That was a let down.
Roshana
Love this place!!!!
Tasso
Beautiful room, immaculately tidy. Staff upon check in were super friendly and helpful. I can’t fault the Meriton as we’ve stayed at most of the locations and always 5 star service
David
This is a great hotel. Easy access to restaurants and local life. Walk out the door and onto the beach
Sean
I know that its on the beach, but the windows on the outside were very dirty, apart from that was all good 👍
Bruno
Great Location Great Facilities
Asia
Ocean view was incredible and room was perfect for our family of 4.
Mei Wah
Spacious. Location is great along the beach. The kitchen is well equipped. Great value for money.
Yonlada
I thought my room didn't have much of an ocean view, even though I booked an ocean view room.
John
Amazing location right across from the beach, great amenities, indoor and outdoor pools and spas. Modern apartment with everything you need. Would definitely book again.
Priyasuthan David
Room was very nice with a great view. The staff were great and it was a pleasant stay. Only issues were a couple of bugs were crawling around under the bed and in the bathroom. The hotel is a in a fantastic location too right on the beach
Shaminder
Beach view
Judy
It was more than I expected
Wayne
Great location. Friendly and helpful staff at check in. Clean and comfortable room.
Robin
Our stay at the Meriton at Surfers Paradise was Amazing!! We could not have asked for a more wonderful experience, view or stay.
Dianne
We had a two bedroom ocean suite with an uninterrupted view of the ocean. Unfortunately the windows were quite dirty so couldn't see really clearly. The window washing was about to start though so a timing thing. The rooms and beds were comfortable enough. The lounge wasn't very comfortable though.
Hamish
I have now stayed here twice. The first stay was a couple of years ago and it was terrific. Everything you might want.
My most recent stay felt like a different hotel.
Getting into the room was fine, but once in the room, we noticed some little things. Windows all had residue, cobwebs on the balcony furniture etc.
We were told on check in that a room turnover cleaning service would happen once during our 5 night stay which perfectly fine. I called after 2 nights to request cleaning service, but returned that evening to no difference. I called again and was told our room was listed as cleaned, but our set of towels and soaps still remained where we left them.
We were brought a fresh set of bath towels but nothing else, leaving us without bath mat, hand towels or face washers. This felt strange.
Finally, not the hotels fault here, but a guest on our floor decided the entire first 2 days of our trip would be accompanied by her screaming in another language at the top of her lungs. Very, very weird. Could hear it through their door and into the bedroom of our suite.
Hopefully the hotel is just having a down week.
My most recent stay felt like a different hotel.
Getting into the room was fine, but once in the room, we noticed some little things. Windows all had residue, cobwebs on the balcony furniture etc.
We were told on check in that a room turnover cleaning service would happen once during our 5 night stay which perfectly fine. I called after 2 nights to request cleaning service, but returned that evening to no difference. I called again and was told our room was listed as cleaned, but our set of towels and soaps still remained where we left them.
We were brought a fresh set of bath towels but nothing else, leaving us without bath mat, hand towels or face washers. This felt strange.
Finally, not the hotels fault here, but a guest on our floor decided the entire first 2 days of our trip would be accompanied by her screaming in another language at the top of her lungs. Very, very weird. Could hear it through their door and into the bedroom of our suite.
Hopefully the hotel is just having a down week.
MAUREEN
Had all the needs required. close to beach close to shopping. suite was comfortable and clean. Bonus for the washer dryer..
perfect place to stay. made my holiday very comfortable
perfect place to stay. made my holiday very comfortable
Colin
This is a really good and convenient location. The building is nice, the indoor and outdoor pool are great and the view that my room had was great.
Colin
I initially was booked for 4 days, but I added a day. The concierge staff was very friendly and cordial. They supplied with extra towels, soaps/shampoos, and laundry detergent. The view was well worth staying a the Meriton. I had issues with the room safe, but they eventually fixed it. Great location and the mini kitchen and fridge were nice. Also enjoyed the outdoor pool and hot tub as well as the indoor pool.
Veronika
The room was clean, view was great and the indoor and outdoor pools and spa were amazing. Service was fantastic and the location was right across the road from the beach which was a bonus. Check in was quick and easy. Negative was the lock on the bathroom and toilet door was broken. Wardrobe was spacious however the two sliding doors on the wardrobe didn’t open up wide enough to hang clothes in. Had a safe but we didn’t use it. Having the
Bryce
A lovely stay. Amazing location. Easy, friendly checkin. Nice choice of indoor/outdoor swimming pools.
Kylie
Helpful friendly staff
Julia
Clean and spacious. The outside balcony windows could done with a clean as they were dirty. Probably not at fault as sea salt spray.
Rest of the apartment was perfect
Rest of the apartment was perfect
Melanie
Great location and view, clean, comfy bed and pillows, loved our short stay here.
David
Loved my room and the location can’t be beaten. Only downside was the offsite carpark but I made do. It is not too far away
Rajesh
Nice
Weam
We loved the place but the express cleaning after three days of staying didn't do the trick. The rubbish bin was full and they didn't top up our tea and coffee. Half the rubish was picked up and the wine bottles and pizza boxes was not cleared. When we inquired about it only then they told there's a rubbish shoot and it seems we are responsible for getting rid of our own rubbish. My thinking if I'm paying top money I shouldn't be the one cleaning my room and chasing the tea and coffee refill. Otherwise the location is superb and the place is spacious
Rajesh
All good
Leanne
My only issue was having to pay for car parking on top of accommodation. We had a wonderful stay and loved waking up to the views & sounds of the ocean. Sitting on the enclosed patio was rather warm during the day but very nice at other times.
Hermanus
Great beach view and excellent amenities!
Nicola
Fabulous stay at Merton Suites, Surfers Paradise.
Henney
I booked for a view of the front i.e. Ocean view yet I got a belly Ocean view on the sixth floor.
Jason
The hotel is very near the Surfers Paradise beach. And it's very near the G-link tram station, which makes it easy to get to other parts of Gold Coast. The suite is clean and spacious, with a full kitchen and in-suite laundry.
Luke
Great location!
Sabrina
Great room and great location. Great amenities in the room and guest services was very helpful. The only suggestion I have is to provide a water bottle filling station, recycling bins in the rooms, and a dish drainer for the kitchenette for drying dishes. Would recommend this property to anyone.
Rose
The property is beautiful but the cleaning outline is not ideal.
Krystal
Great views. Very clean, sleek and stylish room. Very close to lots of shopping and a variety of eateries. Parking is off site in a gated outdoor area but close. Thankfully wasn't raining when getting bags too and from the car.
Kellie
Had a few dramas on check in and on site parking but the hotel is great would definitely stay there again
Michael
Great
Thomas
Yes ocean view, amenities excellent
Tanya
A great location and though it was a city view apartment, we still had sea views from one side. Staff were friendly and we got an early check-in! Paying for parking was expected however we didn’t have to move our car until 12pm next day, great result as we wanted to stay on the coast for a few more hours. Highly recommend.
Deanne
Staff, beach view, great pools
Crystal
Great view of the ocean!!!
Studio room with washer & dryer. Small bathroom.
Lobby is chaotic. Parking is awful. Elevator is a little slow.
Overall great room, big bed, kitchen, couch, table.
Studio room with washer & dryer. Small bathroom.
Lobby is chaotic. Parking is awful. Elevator is a little slow.
Overall great room, big bed, kitchen, couch, table.
Karlean
Fantastic stay, staff was great, friendly and helpful. Location was brilliant, very comfortable and clean room. Fabulous view, would definitely come back again 👍
Brent
Everything was perfect, room, staff and location
laurie
Great service at checking in
Gary
Clean room great view
Lilly-May
Everything was amazing
Heather
cleanliness, ensuite shower door to close to toilet
jeffrey
Nice room and balcony
Anatta
Great stuff, clise to everything
Mabior
Location was great and the apartment was spotless. I will be back again
Mark
Was an awesome experience, apart from the horrible whistle from wind coming in somewhere on the floor which kept waking us up during the night
Jonothan
We had nice stay the only downside was no dishwashing liquid and wifi didn't work on the bedroom tv and the qr code in the living room guide said error when you got to the page
Yuen Ting
Slow check-in with huge queue. Paid carpark in two blocks away without covered. Coffee machine is not working.
Eileen
Very few amenities!
Rebecca
Staff were great, check in/out was seamless, room was clean and will definitely stay there again.
Ratthiya
Love the place , the room super clean , staff really helpful and friendly
Karen
Friendly staff. Great amenities, replenished towels, coffee quickly. Front desk staff were very personable and attentive.
Shenae
We had an amazing stay! The view and room were incredible beyond belief!
Rafael
Great suite
Fiona
Great hotel, great position, but….
Thi Minh Tam
love the place, will return
Soo jin
Very clean room, well maintained everything.
Eleni
Very clean and neat, love the fact they can give you some complimentary items if you forget something eg: shower cap, dental kit, shower loafer.
Pool is fantastic indoor and outdoor for little ones
Pool is fantastic indoor and outdoor for little ones
Aaron
Room presented very well and the staff were extremely helpful and courteous.
Peter
Do not accept an apartment on level 3.
Noisy, hot and uncomfortable. Street out front is crazy…I’m sure it was better much higher.
Had two gym boys arrive while I was on the treadmill who decided to play EDM at 1000 decibels for their workout. Getting them to turn it down a fraction was a nightmare. You can’t help Surfers Paradise!
We’re back to Broadbeach.
Ps: Coast restaurant is first class, excellent steaks.
Noisy, hot and uncomfortable. Street out front is crazy…I’m sure it was better much higher.
Had two gym boys arrive while I was on the treadmill who decided to play EDM at 1000 decibels for their workout. Getting them to turn it down a fraction was a nightmare. You can’t help Surfers Paradise!
We’re back to Broadbeach.
Ps: Coast restaurant is first class, excellent steaks.
Ian
on the booking page says parking available but it is not onsite so have to walk 6 or 7 minutes with luggage as the drive through was overcrowded.
Went to order pizza and drink for room service but order refused as minimum order $90??? so then had to walk into town to get some food
The tiled floor in my room had sand on it from previous guest which was annoying
Went to order pizza and drink for room service but order refused as minimum order $90??? so then had to walk into town to get some food
The tiled floor in my room had sand on it from previous guest which was annoying
Hala
Nice place
Close to beach
Close to shops and restaurants
Clean and tidy
Friendly staff
Very modern and new
Close to beach
Close to shops and restaurants
Clean and tidy
Friendly staff
Very modern and new
Location & surroundings
Meriton Suites Surfers Paradise
86 The Esplanade, Gold Coast, Australia
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Meriton Suites Surfers Paradise
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