Name: Maze Backpackers Gold Coast
Address: 3282 Surfers Paradise Blvd, Surfers Paradise, AU

10/10

Exceptional

05 Jul 2026

Krishna Thanuj

The shower rooms need a place to hook the clothes up and also, the water is not flowing freely and a pool gets created which is very inconvenient. This was the issue last year and still we see it .

The checkout process is strict and needs some relaxation at times ( with some exceptions). Otherwise, this is a good place to stay and i would love to go back if i am visiting the GC again.

Self

10/10

Exceptional

30 May 2026

Jakob

Good place, good people and staff

Self

10/10

Exceptional

06 Apr 2026

Randy

Staff at the reception is very accommodating. Only please provide lights and power point in every bed ( up or down) everyone deserve this.

Self

10/10

Exceptional

27 Mar 2026

ANNA

all of stuff're so kindly

Self

6/10

Pleasant

18 Feb 2026

Victoria

I stayed here last year and was impressed with the property, amenities and free dinner that was included.
This time, I found the hostel a lot dirtier than before.
The hostel has a well appointed kitchen.
Bed was comfortable, but I'm pretty sure despite getting clean upper and lower sheets, the cover was not clean.
Hotels.com sold me the same offer dinner nightly being included in the price. Unfortunately when I checked in the receptionist told me that this was nolonger offered.
I wouldn't stay here again.

Self

6/10

Pleasant

09 Nov 2025

Beau

No free meal coz checked at 9pm and no towel given.

Business_and_leisure Self

10/10

Exceptional

08 Nov 2025

Nikolas John

Staff were amazing rooms and facilities were clean tidy and well kept. Top of this the location was amazing and the food tokens and meals they provided with equally so.

Leisure Self

2/10

Poor

18 Sep 2025

Stephanie L

I didn’t Stay there!!! Reception refused Me to Stay… Due I didn’t have a Passport. I have been not notified or required a Passport before My Booking and before I Supposed to Stay there on that night. Even though I had my Drivers License with Me. They Refused Drivers License. I come all the Way to Gold Coast from Sydney for “Nothing” This has forced Me to Stay Over night on the Street with Other Homeless People. Also… there was “No Manager on Duty” (to it Fix up) Plus… in Fact I had Paid the Accommodation… they Refused the Refund. I contacted Hotel… to sort out the Issues … have to wait 72 hours, and I am still waiting to Hear from them. Manager seemed to be Slack there!!!

Self

2/10

Poor

21 Aug 2025

Ke

1. Nobody ever mentioned, including order page, emails from expedia, etc. that passport is required for check-in. Passport is a MUST! 2. People chatting and flirting during midnight till 2AM, loud and noisy.

Leisure Self

10/10

Exceptional

09 Aug 2025

Jing Wei

Maze Backpackers Gold Coast is a newly refurbished and well-managed hostel offering a high standard of security. Guests are provided with access cards for secure entry to their rooms and each floor. Conveniently located directly opposite Coles Supermarket—which is open until 10 pm—and within walking distance of a vibrant dining and entertainment precinct, the hostel sits above the Clock Hotel pub, known for its $10 jugs on Thursday nights.

A standout feature is the complimentary nightly dinner. Each guest receives a dinner voucher daily, redeemable at the Clock Hotel pub on the ground floor between 5 pm and 9 pm. Meals are freshly prepared by qualified chefs, with strict adherence to hygiene and food safety standards. This arrangement offers a more professional and hygienic alternative to nearby hostels such as Tequila Sunrise, where free dinners are prepared in bulk, hours in advance, at the one and only kitchen facilities available for guests.

Maze Backpackers spans four levels—from Level 2 to Level 5—offering a mix of private and communal spaces ideal for both relaxation and socializing. Each floor is equipped with toilets and showers, with a well-balanced ratio of facilities to guests. If the amenities on your floor are occupied, you can easily access others via stairs or elevator.

For added convenience, a luggage storage room is available for use both before check-in and after check-out.

For daily dinner menus and further details, visit the Maze Backpackers website.

Business_and_leisure Self

10/10

Exceptional

04 Aug 2025

Chrispen

Great place

10/10

Exceptional

15 Jul 2025

Krishna Thanuj

Nice place to stay and staff were great. Checked in at 9 PM and was smooth. the rooms were kept clean and every bed has a light so that you wont disturb your roommates.

Kitchen and other amenities are good. Bathrooms needs a bit of work as the water gets stagnated. This can cause a bit of inconvenience.

Overall great place to stay and i would love to go back next time here.

Leisure Self

2/10

Poor

07 Jul 2025

Shirley

We booked a private room for 4, but Reinaldo said to Dianne that there isn’t a four bedder, so he said he’ll put us in a 6 bedder privately. When we checked in, we were told that Reinaldo was not around, and the room which was supposedly just for us had 2 other occupants. We explained what was discussed with Reinaldo, but the lady at the reception said Reinaldo cannot be reached, and will tell him to give Dianne a call. Reinaldo never called. The hygiene of the hostel was not up to standard. The room (303) that we were allocated stunk! It smelt day and night & has not been ventilated. We avoided being in the room too long because it smelt. The doonas in our room were not replaced with fresh one, but was passed on from one occupant to another. They just removed the bed sheets, replaced with fresh ones, then recycled the same doona that’s been sat on, stepped on, probably dribbled on by a filthy bedder who hasn’t showered. The doonas also stunk! The beds were covered with normal sheet, not fitted sheet, so you end up laying half on bed, and half on the sheet throughout the night. The showers smelt pee. There is nowhere to hang a towel in the shower. They were NOT disinfected daily by the hostel. The toilets also were not disinfected, so do the wash basin & counter top. There is no paper towel in the toilet so can’t wipe down or sit on toiletries when grooming. The powder area in the toilet was dirty, was never wiped down daily. Kitchen tables & stools were too tall.

Leisure Family

6/10

Pleasant

30 Jun 2025

AHMED

No aireation in the room

10/10

Exceptional

20 May 2025

Martin

Excellent hostel!!!!!

Leisure Self

10/10

Exceptional

22 Mar 2025

Corinne

The Maze was one of the best hostels i've ever stayed at. My roommates for super nice, the room was spotless. There is an excellent restaurant downstairs. Two block walk to the beach. Three blocks to the bus stop and easy transport to the airport.

I wasn't crazy about the unisex showers, but it was workable. Would definitely stay there again!

Leisure Self

10/10

Exceptional

01 Mar 2025

Mohammad reza

Unlike Hostel G Perth, the property was well maintained and managed by friendly staff members.

Leisure Self

8/10

Excellent

09 Feb 2025

Megan

Stayed here for 3 nights. Easy to get to from the airport, good location, friendly staff. Bathrooms clean. Floors in bedrooms could have been cleaner.

Leisure Self

10/10

Exceptional

31 Jan 2025

Edward

.

8/10

Excellent

10 Jan 2025

Janette

One of the staff at the reception is rude.