Tiki Hotel Surfers Paradise

Australia , Gold Coast - QLD
SURFERS PARADISE, Corner Ferny Ave Wahroonga Place
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100 reviews shown

6/10

Pleasant

29 Apr 2026

Grant

The complex is quite dated and needs some work to get up to scratch.

Room size was good for who we had but odd set up with child on a bench set up to sleep, had very little open window access as it was bolted down so couldn’t be opened any further, with what would have been a nice pool 10 years ago it seems maintenance is needed.
Unlikely to stay again.

Family_with_children

4/10

Poor

20 Apr 2026

josh

Was nothing like the pictures, it was old and not very clean. Will never stay again

10/10

Exceptional

20 Apr 2026

Jillian

Bring own food and cooking gear but kitchen had microwave,toaster and kettle and utensils. Very clean room and big the spa room

Self

10/10

Exceptional

18 Apr 2026

Nat

Very clean and the people at reception were fantastic.

Friends

10/10

Exceptional

18 Apr 2026

Mary Jane

Good

10/10

Exceptional

16 Apr 2026

Leigh Anita

Pool with slide was wonderful, view was amazing and location was exceptional

Family_with_children

6/10

Pleasant

12 Apr 2026

Wan Chin

Nice view

Family_with_children

10/10

Exceptional

11 Apr 2026

Trudy

Good location one block to shops and two blocks from the ocean.
The building is old but nice and clean.the kitchen had everything we needed.
Thank you good value for money.

Family_with_children

6/10

Pleasant

10 Apr 2026

Alison

Needed a freshen up, paint. Aircon was dodgy at times and fan only worked on high. Was very noisy and could hear every outside noise. Outside needed a touch up also.

Partner

6/10

Pleasant

05 Apr 2026

Chrissy

Great budget option, close to everything. Unit is dated and needs some cosmetics, but was clean and comfortable. Staff errr very friendly

Family_with_children

2/10

Poor

23 Mar 2026

suresh

the behaviour of staffs to us very rude. other own satisfactory.

Partner

8/10

Excellent

21 Mar 2026

Tsz Hei Jeffrey

Everything was good. Close to everywhere

Self

8/10

Excellent

20 Mar 2026

Celiena Martin

Room was clean, only some little things that were forgotten for example, we found a used glove on the lounge. The room was very big so definitely worth what I paid and would probably stay again. The area was a bit noisy from all the cars but it was very easy access to bus stops, the Main Street and the tram.

Partner

6/10

Pleasant

15 Mar 2026

Gemma Lee

The washing machine weren’t to clean

Family_with_children

8/10

Excellent

15 Mar 2026

Celeste

Helpful staff

Self

6/10

Pleasant

09 Mar 2026

Ann

Good central location, although it can be noisy on Friday/Saturday nights due to a bar close-by and loud cars. The apartment had nice view of the hinterland but was quite outdated. Would have been nice to have the beds made up in the living room upon arrival as opposed to us having to do this. Cleanliness was also average. Size of the apartment was good. All and all it was ok.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Scott

Walking distance to everywhere..

Partner

10/10

Exceptional

04 Mar 2026

Fololesia

Easy to get by to shops, lovely staff, beautiful spa at roof top.

Walked to the beach. Big space and comfortable room for families. Great price for a 3 nights stay. My kids enjoyed their stay.

Family_with_children

2/10

Poor

22 Feb 2026

Marianne

Service at reception on arrivial was unpleasant, don't know whether he was having a bad day but very dismissive, room was outdated, front door would not close properly, as though it had been jimmyed a few times!!! sat down on double bed & just about went through it, very uncomfortable sleep, scratching most of the night, found flea on sofa bed as i was making it for my daughter!! Only good thing was its hop skip & jump to Cavill Ave, Would not be coming back here

Family_with_children

8/10

Excellent

30 Jan 2026

debbie

Rooms were clean and had everything you need. The location was the best and there was parking too. Being in a cul de sac was also really good

Leisure Family_with_children

6/10

Pleasant

29 Jan 2026

Samantha

It was a great stay.

Leisure Family_with_children

6/10

Pleasant

27 Jan 2026

Mareena

Staff were always polite and lovely. Location was good - close walk to everything we needed.
The room had things broken - sliding doors, power points and curtains. Didn't exactly affect us that much, was annoying though.

Leisure Family_with_children

4/10

Poor

27 Jan 2026

Rose

The room was neglected

6/10

Pleasant

22 Jan 2026

Ricardo

Very noisy, my room was in L6 and I heard the people conversations and music feom bar downstairs until 2-3:00 am

Leisure Family

8/10

Excellent

20 Jan 2026

Ellen

Amazing customer service and the location is fantastic - right near HOPO ferry dock, bus stops and within a few minutes walk to the tram stop, supermarkets, beach, main strip of Surfers Paradise is 5 minutes walk away. Restaurant next to the hotel was great as well.
Check in was very easy, every question was answered and they made every effort to make us feel welcome.
The hotel itself is in need of cosmetic repairs and some TLC. The rooms are very big (family of 5 were very comfortable in one of their 1 bedroom suites). I'm a stickler for our hotel room being clean, unfortunately the cleaners hadn\"t cleaned out/vaccuumed under the couch cushions so that was a not gross for me - everything else was very clean though. If I was really nit picking, I'd also say I wish their toilet paper was nice - teenagers complained!
Beds are comfortable with plenty of spare bedding, extra towels on request and the suite was stocked with a clothes airer, ironing board and iron, TVs in both the living area and bedroom, aircon and ceiling fans in each room of the suite.
We had an issue with the first room we were provided (we were unable to use one of the beds due to a problem with it - they were not aware of), as soon as we showed them the issue, they immediately provided us with a new room, apologised for the inconvenience and also replaced the bed the following day.

Leisure Family

6/10

Pleasant

19 Jan 2026

Natalie

The staff were great, but unfortunately the amenities left alot to be desired. It was dated and tired. Pool needs urgent tile repairs. The main bed in our apartment should have been replaced yrs ago. Tile grout needs a scrub.

Friends_and_family Family

8/10

Excellent

17 Jan 2026

Roger

Clean room, good space, great view to the pool and water.

Just had to get a door stopper. Door chain broken. Only key door lock. Room door doesn’t look secured. Receptionist said maintenance have gone home and it will be fixed the next day. Girl said camera are all over the property.

I can’t rely on those cameras

Leisure Family

4/10

Poor

15 Jan 2026

Jacob

Check in was 40 minutes late, the place is run down, Just a crap hotel

Leisure Family

4/10

Poor

13 Jan 2026

REECE

Comfortable enough but room was very neglected and not very clean. Couch was also broken.

Business

8/10

Excellent

13 Jan 2026

Avinash

Clean

Friends_and_family Family

4/10

Poor

12 Jan 2026

Nicole

Very outdated and not looked after, rooms smelt musty. But great location and wonderful views.

Business_and_leisure Family

10/10

Exceptional

11 Jan 2026

Zoi

Friendliness of the staff

Leisure Family

6/10

Pleasant

11 Jan 2026

Ninos

The room needs updating and some servicing like vacuming.

Leisure Family_with_children

2/10

Poor

10 Jan 2026

Cristina

Room felt reglected, very dated

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Emmaline

Great room for the price

8/10

Excellent

04 Jan 2026

Fully equipped kitchen was handy and access to laundry, the pool was so great for the kids and only a few minutes walk from the supermarket and beach!

Leisure Family

8/10

Excellent

04 Jan 2026

Trent

No parking available on first night

4/10

Poor

29 Dec 2025

Saurabh

My experience was below average. Mainly because I couldn’t use kitchen much which I really needed to due to my dietary restrictions. Kitchen had water leakage issue that restricted me to use it. Though hotel staff helped me providing extra towels to soak the water but that didn’t helped much and I ended up not using kitchen at all.
Also there were lot of noise due to some machine or something similar. Noise was too loud. I think this should have been mentioned in the room description.
Otherwise location is quite good.

Leisure Family

2/10

Poor

27 Dec 2025

Sarah

Everything was AWFUL! From service at reception, to cleanliness and stench of the apartment, to not having 2 TV’s work during our entire stay (even though we asked twice for them to be fixed), to the noise of the traffic (apartment is not well insulated) to housekeeping leaving bags of dirty linen near our door. The only good thing was the view of the river, but you can enjoy that from many other hotels in the area. Cross this hotel off your list if you want to have a great holiday up at Gold Coast.

10/10

Exceptional

19 Dec 2025

Paul

Excellent as always, affordable, tidy, and hassle free.

Leisure Family_with_children

10/10

Exceptional

19 Dec 2025

Danielle

Great for families

Friends_and_family Family

8/10

Excellent

12 Dec 2025

robert

Rooms old needing

10/10

Exceptional

27 Nov 2025

Peter

Nice and quite, bath room freshly renovated , it suited our requirements.
Thanks.

10/10

Exceptional

26 Nov 2025

Craig

Great

10/10

Exceptional

21 Nov 2025

Indianna

Lovely staff on all weekend, easy check in and out. The rooms are such good value with kids on a rainy day with the spa keeping them happy for ages!

Friends_and_family Family

8/10

Excellent

21 Nov 2025

Colin

Old and dated

10/10

Exceptional

14 Nov 2025

Jame

Kitchen is well equipped, parking is safe and protected. Thanks 👍

Family

10/10

Exceptional

09 Nov 2025

mark

My room was nice , bed a little bit hard and plug to hold water in spa bath let water out so that seems a waste of water going straight down the drain but otherwise nice spot

10/10

Exceptional

28 Oct 2025

Lance

Excellent and enjoyable stay

6/10

Pleasant

27 Oct 2025

James

Had a kitchen but no oven just a hob and microwave hotel quite old

Leisure Partner

8/10

Excellent

25 Oct 2025

Matthew

We’ve stayed here before and already had an idea what to expect. The rooms are good size with a kitchen. The hotel is run down but we don’t mind it given the location and parking. The cost of the rooms is a good price for a family staying on the Gold Coast. It’s not five stars but a good three stars given the age of the property. We plan to stay here again if it’s still standing

Leisure Family

4/10

Poor

24 Oct 2025

Joshua

Where can I start got into the room took my sons and my shoes off walks on the carpet for no more then 10 mins and our feet where that black look like we had walk down cavil ave barefoot all morning. Every single lock in the room didn’t work, then moved our mattress to grab something I had dropped and found what was certainly some sort of sex toy that had been broken into serval pieces just sitting there
Just to name a few things

Leisure Family_with_children

8/10

Excellent

23 Oct 2025

sandra

The property is old but has a long history in surfer paradise which help to understand the building. I had an issue early on and they solved it very efficiently and provide us with alternatives. the hotel is truly well located i didn’t hear much noise and was so easy to access everything. I travel with teenagers and they love being able to have everything within reach. The beds were comfortable and the room has an increasingly view. The young french lady at the reception was fantastic and made our stay enjoyable.

Business_and_leisure Family

10/10

Exceptional

17 Oct 2025

Mark

First family holiday and the resort was lovely, close to the main shops and beaches. Parking was closed off so great for hired cars and everyone was lovely. Booking with them again next year

Leisure Family_with_children

6/10

Pleasant

17 Oct 2025

Rebecca

The maintenance in the main bedroom. The door jamb had several screws holding it in. The wood and wall had splits in it from the amount of screws they put in. The tvs didnt work properly. There was no fan in the bathroom and no window. No ventilation what so ever. Very limited kitchen amenities.

Leisure Family

8/10

Excellent

12 Oct 2025

Nishant

Clean rooms.. very close to city easy walk

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Ethan

Family Stay 1 Bedroom Apartment 8th Floor Quiet, Beautiful View Overlooking River, Nice Spa.

Leisure Family

8/10

Excellent

10 Oct 2025

Abigael

Great kitchen/ammenities, pool was good, great access to everything. Park right next door on the water for the kids and another across the road next to Woolies. It was a little out dated and our 1 year old split her head on the tiled stairs that were inside the apartment less than 5 minutes after arriving. This obviously isn’t tikis fault but there weren’t tiled stairs in the listing photo either. There was also a lot for kids to get into. Glass bowls, big kitchen knives etc were all accessible for our 1 year old..

Leisure Family_with_children

4/10

Poor

10 Oct 2025

Mallikarjun

Not cleaned room properly

Leisure Family

10/10

Exceptional

08 Oct 2025

denis

Staff where great, when we asked for something we got it with no issue everything was clear, communication clear made holiday stress free.

Leisure Family_with_children

8/10

Excellent

08 Oct 2025

Charne

Stayed here many many times and this was the very first time I’ve had to produce $205 on my card, especially if woman are comig there due to DV situations. The receptionist (new girl) was rude and I’ve never in all my years as a local on the Gold Coast, ever experienced that from Toki Hotel Team. Disappointed.

Partner

4/10

Poor

05 Oct 2025

Jodie

Rooms are extremely dated, broken tiles, old sagging bed in bedroom. Fold out bed was revolting, sagging, stained and old, my son slept on top of the lounge. Leaking toilet cistern, and generally a noisy location, but great access to Cavil and river. Otherwise the unit was cleaned well, front desk staff were lovely and helpful. Booking process and communication good.

Leisure Family

4/10

Poor

03 Oct 2025

Amanda

Have to pay to park there which is ridiculous! Spa was old and literally took 53mins to fill and we were told we were limited to how often we could use it! Definitely not worth the money!

Business_and_leisure Partner

10/10

Exceptional

02 Oct 2025

Shannon

Great

6/10

Pleasant

30 Sep 2025

Bo-hao

Pros: good location. Price is affordable compare to some apartments nearby. If you just need a place to sleep, it is still acceptable choice.

Cons: the hotel is a bit of old. Room quality is around 3 star.

Paid secured Parking maybe not enough if many quests check in. We have to park outside 1 night after 2200 as the car park is full.

Friends_and_family Family

6/10

Pleasant

28 Sep 2025

Diego

Good location, aging building

Good location, but building/room are in need of a good touch-up. I felt the place wasn't really that well looked after.

Spa was dirty and we decided not to turn it on.
Reception, hallways, lifts all in need of some work.

Daily rates were expensive and overall I don't think the hotel offers good value for money.

Quite noisy overnight with people walking on the road. Acoustic in the room was not that good.

Friends_and_family Family

8/10

Excellent

12 Sep 2025

Eduardo

Good location, hotel rooms a bit tired.

Friends_and_family Family

10/10

Exceptional

11 Sep 2025

Yen

Couple room

Good stay for the price, nice view

Partner

2/10

Poor

08 Sep 2025

Kane

Unfortunately we as a family had a terrible holiday at tiki hotel.
The rooms are very outdated, not very clean, falling apart.
The pool and spa weren't clean either. It's such a shame tiki hotel is situated in a awesome spot in the gold coast all to be left in a poor upkeep state.
On our arrival the lady on the desk doesn't even acknowledge us and was very rude.
Personally I believe it needs new management and start fresh.

Leisure Family

2/10

Poor

30 Aug 2025

Michele

Do not stay here! This hotel is so over priced for what I paid for one night. The mattress on the bed is so old, when I sat on it, it left a permanent dent. Unbelievably noisy as the address states one road but it’s actually on the corner of the Gold Coast highway so impossible to have a window open at night for fresh air. The windows were dirty, mirrors dirty, the place is just old and should be renovated or knocked down. Had very little sleep and just got up very early and left. Surfers paradise is a dump, many nicer places on the GC than this area.

Leisure Self

8/10

Excellent

30 Aug 2025

Kim

Very dated but so much space. Affordable stay but be aware it’s noisy on the weekends.

Business Self

8/10

Excellent

24 Aug 2025

Christina

We like the rooftop spa and the location of the property. Was good, would stay again.

Leisure Friends

10/10

Exceptional

17 Aug 2025

Scott

Australian, the best place at surface for price an

Beautiful rooms . Amazing views . Friendly staff and very helpful. It'll be our only choice for staying at the Gold Coast.

Partner

8/10

Excellent

15 Aug 2025

Kerry

Staff very helpful

Leisure Family_with_children

4/10

Poor

15 Aug 2025

Kurtis

This property is very ran down in need of a lot work. It is quite noisy off the main road. Demographic of this hotel is not good for families (rough crowd)

Leisure Family_with_children

4/10

Poor

10 Aug 2025

Graeme

We spent two night here reception was good but the room was very rundown fans were very dirty the dishwasher filter was extremely dirty only had a hand full of tv receptions. The stairs going down to the main area was not yellow tapped so made it hard to navigate down. There also was panels coming off the walls. The noise from around the hotel was extremely loud. Also the it states on information that you can get towels from reception for pool use but when asked they said no use what’s in your room.
Would not recommend Hope they lift there standards

Leisure Family

8/10

Excellent

10 Aug 2025

JeanPaul

Rooms are a bit noisy as windows are not sound proof.

Friends_and_family Family

4/10

Poor

09 Aug 2025

Colin

Time warp

Rooms need a total overhaul felt dirty

Business

2/10

Poor

05 Aug 2025

Tommy

Vile don’t bother going here mould on pillows and sheets springs hanging out of mattresses, no towels in bedrooms or Bin linners in bins showers dirty absolutely miserable place

Business_and_leisure Family

10/10

Exceptional

03 Aug 2025

steven

Good

Leisure Family_with_children

10/10

Exceptional

31 Jul 2025

Maria

Family enjoyed the spa bath and hotel was relatively well kept and tidy, thank you

Leisure Family_with_children

6/10

Pleasant

23 Jul 2025

Toni

The apartments were in a great position, the building is showing it's age, but overall good space in the unit and nice view. Lovely hot water.

Leisure Self

6/10

Pleasant

20 Jul 2025

Ahmad

Pros:

The property is good. Reasonably priced, well cleaned, has a car park underneath (for a reasonable fee), has two lifts, the rooms are spacious, the staff (reception, manager, and housekeepers) are amazingly nice and helpful.

The view from the room (of the river) through the wall to wall windows is outstanding.

Cons:

The hotel is unmanned at night, which is OK, I don’t expect a room service or housekeeping, however, during one night there was a very loud bunch of guests on our floor who were yelling, screaming, partying, slamming doors well into 3 AM. I called the after hours line around midnight, then again around 3 AM, then around 7 AM the security came and banged at their doors to evict them, but I had a whole sleepless night by that point.

On some other nights some lesser inconveniences happened, so my problem with not having any staff on duty at night is that this attracts people who know they can be loud and may not face consequences for it.

The room we got (two queen bed apartment) has only one split air conditioning unit in the kitchen and living room, the rest (the main bedroom with two queen beds) had only a ceiling fan, which is OK given we were in the winter, but we would have been stewing and marinating in my own sweat if it was summer.

The wall to wall windows in the room are nice, but sadly are not safe for little children, they have no rails behind them so a child could easily fall against a window and fall through if the glass breaks.

Leisure Family

8/10

Excellent

20 Jul 2025

Alison

Was good

Family

10/10

Exceptional

17 Jul 2025

Brett

Fantastic stay

Leisure Family

6/10

Pleasant

13 Jul 2025

Sokny

The place It’s ok. But the bedding is old and need an upgrade

Leisure Family_with_children

6/10

Pleasant

11 Jul 2025

chelsea

Disappointing

Was highly disappointed in the state of the room obviously the cleaners to do there job properly. There was blood on pillowcases, blood on sheet under the mattress, ladies dirty underwear in a freezer bag pushed down between the mattress and pillow and no rubbish bin in the kitchen and a wine glass had a big crack down the side.

Friends_and_family Family

6/10

Pleasant

10 Jul 2025

paul

Needs a face lift, looking tired

Leisure Family

10/10

Exceptional

10 Jul 2025

Cristian

Recommended for families

Great place to stay with family ,

Friends_and_family Family

8/10

Excellent

08 Jul 2025

Deborah

The hotel was great the night noice from street was very hard on light sleepers. Definitely take ear plugs . The bed was very comfortable and wonderful view and staff

Leisure Family

6/10

Pleasant

07 Jul 2025

Sarah

Quite dated, bbq not well kept. The price was fair though.

Leisure Self

8/10

Excellent

06 Jul 2025

Andrew

Great location
Reasonable parking rates
Street noise was evident

Leisure

4/10

Poor

02 Jul 2025

brock

Have stayed here before years ago was ok then, tho obviously no money has been spent to upgrade, kids bed was terrible, should not even pass as a bed! Not enough pillows or blankets in room for guests paid for!! Dodgy couch with a 100mm gap half way between just crap! previous guests food and lollies were on the floor and over the room makes you think wasn’t cleaned properly, third day my daughters perfume went missing after room being serviced. Dodgy windows stopped half way with tech screws obviously to meet some standards of opening too far open just done dodgy. Reported the theft of the perfume tho obviously nothing done about it. Def will not stay here again. Suggest the same

Leisure Family_with_children

10/10

Exceptional

01 Jul 2025

Andrew

Hotel was great, staff were great.
Clean and easy.

Only down side kids not allowed in the rooftop spa.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2025

Deborah

Great location. Regular cleaning. The lighting was dark and made the room dim.

Leisure Family

10/10

Exceptional

29 Jun 2025

Kunminh

Comfort place with kitchen and shops close by

10/10

Exceptional

25 Jun 2025

Melissa

Happy

We enjoyed our stay so much we extended twice lol

Friends_and_family Family

8/10

Excellent

23 Jun 2025

Chloe

Been to Tiki a few times now. Great location. Great sized rooms and good price.

Friends_and_family Family

8/10

Excellent

13 Jun 2025

john

Lovely staff .. room was a little dated but as expected

10/10

Exceptional

01 Jun 2025

Manoharan

Spacious rooms, family friendly property, good view by the windows, nice to be close to tram line, so it is easy to travel to most attractive areas of gold coast

Leisure Family_with_children