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Paradise Centre Apartments Surfers Paradise

Gold Coast - QLD · Australia

3 Hanlan Street Surfers Paradise Qld 4217, 3View location

8.4/10Excellent552 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort8.4/108.4
Condition8.0/108.0
Location10.0/1010.0
Neighborhood9.6/109.6
Value8.6/108.6
Amenities8.4/108.4
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  • Beach hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Paradise Centre Apartments Surfers Paradise

In the heart of Surfers Paradise, just 20 metres from the beach, Paradise Centre Apartments provides the perfect location to enjoy all the fast paced action and attractions of the Gold Coast. Accommodation is offered in two 30 storey towers overlooking Surfers Paradise Beach, conveniently located above the Paradise Centre.

The spacious, self contained One, Two and Three-Bedroom Apartments all offer stunning views, fully equipped kitchens, laundry facilities, cable TV and large balconies. For your convenience we cannot accept bookings for the same day arrivals outside of reception hours.

Phone during normal business hrs prior to arrival to arrange after hours check in. Once a booking has been made we accept NO CANCELLATIONS OR AMENDMENTS to that booking. Business Facilities: Secretarial services including faxing and photocopying are available from reception at an additional charge.

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With a stay at Paradise Centre Apartments in Gold Coast (Surfers Paradise), you'll be steps from Surfers Paradise Beach and 4 minutes by foot from Cavill Avenue. This beach aparthotel is 11.5 mi (18.6 km) from Warner Bros.

Movie World and 2.1 mi (3.5 km) from Gold Coast Convention and Exhibition Centre. Make yourself at home in one of the 31 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. 30-inch flat-screen televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected.

Conveniences include phones, as well as safes and microwaves. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Events/parties not allowed Professional property host/manager Ecotourism Australia Sustainable Tourism Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 200.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 7:00 AM - 5:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Onsite parties or group events are strictly prohibited
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for in-room wireless internet: AUD 10.00 per day (rates may vary)
    • Crib (infant bed) fee: AUD 10.0 per night
    • Rollaway bed fee: AUD 40.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Surfers Paradise Beach 0.1 km / 0.1 mi
Centro Surfers Paradise 0.2 km / 0.1 mi
Slingshot 0.3 km / 0.2 mi
Cavill Avenue 0.3 km / 0.2 mi
Timezone 0.3 km / 0.2 mi
Surfers Paradise Beachfront Markets 0.3 km / 0.2 mi
Ripley's Believe It or Not 0.3 km / 0.2 mi
Chevron Renaissance 0.4 km / 0.3 mi
Infinity Attraction 0.5 km / 0.3 mi
SkyPoint Observation Deck 0.5 km / 0.3 mi
Northcliffe Beach 0.6 km / 0.4 mi
King Tutts Putt Putt 1.2 km / 0.7 mi
Budds Beach 1.2 km / 0.8 mi
Broadbeach Beach 1.7 km / 1 mi
Macintosh Island Park 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1983
  • Year of most recent renovation: 2014
  • Total number of rooms: 31
  • Number of floors (main building): 26
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Airport
  • Beach
  • Entertainment Area
Show 31 more facilities & services
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Secure parking
  • Laundry serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Garden
  • Luggage room
  • Oven
  • BBQ facilities
  • Private pool: 1
  • PhotocopierExtra charge
  • Outdoor heated pool: 2
  • Children’s swimming area: 2
  • Hot tub
  • Spa treatmentsExtra charge
  • Spa centre
  • Ecotourism Australia Sustainable Tourism Certification
  • Minimum check-in age: 18
  • Cash Free
  • Mini golf
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMS • 1 Bedroom • 160 m²APT.B3
    APARTMENT THREE BEDROOMSPhoto unavailable6 photos

    Paradise Centre Apartments Surfers Paradise

    APARTMENT THREE BEDROOMS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    160 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Room amenities

    • Balcony
    • Ironing set
    • Hairdryer
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Dishwasher
    • Cable TV
    • Alarm clock
    • Bathroom: 1
    • Direct dial telephone
    • Shower
    • Oven
    • Clothes Dryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Paradise Centre Apartments Surfers Paradise

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    Paradise Centre Apartments Surfers Paradise

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE TWO BEDROOMSQUADRUPLE • EXECUTIVE TWO BEDROOMSQUA.B2-EJ

    Photos are not available for this room type.

    Paradise Centre Apartments Surfers Paradise

    QUADRUPLE EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE TWO BEDROOMSAPARTMENT • EXECUTIVE TWO BEDROOMS • 2 Bedrooms • 140 m²APT.B2-EJ
    APARTMENT EXECUTIVE TWO BEDROOMSPhoto unavailable12 photos

    Paradise Centre Apartments Surfers Paradise

    APARTMENT EXECUTIVE TWO BEDROOMS

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    140 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-EJ

    Room amenities

    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Living room: 1
    • Balcony
    • Alarm clock
    • Cable TV
    • Dishwasher
    • Oven
    • Clothes Dryer
    • Hairdryer
    • Direct dial telephone
    • Kitchen
    • Fridge
    • Shower
    • Bathtub: 1
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 100 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable4 photos

    Paradise Centre Apartments Surfers Paradise

    APARTMENT ONE BEDROOM

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    100 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Alarm clock
    • Dining Area
    • Smoke detector
    • Dishwasher
    • Balcony
    • Living room: 1
    • Ironing set
    • Tea and coffee making facilities
    • Cooker
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Hairdryer
    • Bathtub: 1
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING BED TWO BEDROOMSQUADRUPLE • KING BED TWO BEDROOMSQUA.B2-KG

    Photos are not available for this room type.

    Paradise Centre Apartments Surfers Paradise

    QUADRUPLE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVEAPARTMENT • EXECUTIVE • 1 Bedroom • 100 m²APT.EJ-1
    APARTMENT EXECUTIVEPhoto unavailable10 photos

    Paradise Centre Apartments Surfers Paradise

    APARTMENT EXECUTIVE

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    100 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width, Rollaways on demand
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-1

    Room amenities

    • Clothes Dryer
    • Shower
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Ironing set
    • Balcony
    • Alarm clock
    • Cable TV
    • Dishwasher
    • Smoke detector
    • Oven

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 140 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable6 photos

    Paradise Centre Apartments Surfers Paradise

    APARTMENT TWO BEDROOMS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    140 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • Kitchen
    • Ironing set
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Dishwasher
    • Cable TV
    • Alarm clock
    • Balcony
    • Living room: 1
    • Oven
    • Clothes Dryer
    • Bathroom: 1
    • Shower
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE KING BEDQUADRUPLE • EXECUTIVE KING BEDQUA.EJ-KG

    Photos are not available for this room type.

    Paradise Centre Apartments Surfers Paradise

    QUADRUPLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Paradise Centre Apartments Surfers Paradise

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVE ONE BEDROOMTWIN • EXECUTIVE ONE BEDROOMTWN.B1-EJ

    Photos are not available for this room type.

    Paradise Centre Apartments Surfers Paradise

    TWIN EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Paradise Centre Apartments Surfers Paradise

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Paradise Centre Apartments Surfers Paradise

8.4
Excellent
552 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
8.4 /10
Condition
8.0 /10
Location
10.0 /10
Neighborhood
9.6 /10
Value
8.6 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Gemma
This apartment was huge with great facilities. A full kitchen, laundry, lounge and dining area. It would be good to have a second mirror somewhere for when more than one person is getting ready to go out.
Partner
10/10
Exceptional
29 Jun 2026
Daniel
Very convenient location with a great beach view
Friends_and_family Family
8/10
Excellent
25 Jun 2026
Gladys
Pro:location, facilities, apartment space.
Con: dated apartment, soft bed, parking.
Dated apartment but with a big living room and dinning area. Single bed too soft for our liking. Good facilities like gym and heated pool and best location for being connected to everything else. But parking can be challenging as it is pretty limited
Family_with_children
8/10
Excellent
18 Jun 2026
Emily
Perfect little apartment for our week stay. Very affordable. Pool amenities were great.
Partner
10/10
Exceptional
15 May 2026
Shivam
Right at the heart of Cavil Avenue, easy access to beach, shops. The rooms were clean and staff was very helpful.
Friends_and_family Family
6/10
Pleasant
05 May 2026
Samantha
Location is excellent. In the middle of surfers paradise, right by the tram, beach, supermarket and main attractions. Staff was friendly and the property communicated quickly. Got an early check in and late check out so more bang for the buck. It isn't 5 star by any means but the location makes up for it. Only downside was the noise. Hard to get sleep with the loud air conn (seriously loud compressor and fans), the noise from the clubs and buskers could also be heard all the way from the 25th floor.
Partner
2/10
Poor
19 Apr 2026
Shellwyne
The room had a strong mould smell, which was quite overwhelming. The shower was unclean, with visible body residue and mould in the grout and corners, and it also appeared to be leaking through the wall into the carpet, which likely contributed to the persistent mouldy odour. There were also rust spots in the bath, about the size of a 10-cent piece, where my children were expected to bathe.

Unfortunately, the issue extended to the cupboards and kitchen utensils, which also carried a noticeable mould odour. Overall, the environment felt unhygienic and made me uncomfortable having my children in the room. Very disappointing experience.
Family_with_children
2/10
Poor
10 Apr 2026
Ven
Dear Sir/Madam,

I am writing to formally raise a complaint regarding our recent booking at Paradise Centre Apartments.

The booking explicitly included three double-bedroom oceanview apartments. However, upon arrival, your reception staff refused to provide the oceanview rooms as booked, stating that such listings are not offered by your property and that the advertisement on Wotif was inaccurate or potentially fraudulent.

Given the circumstances, we request a full refund of the total amount paid for this booking. We expect this matter to be treated with urgency and resolved promptly.

If a satisfactory resolution is not provided, we will have no option but to escalate this matter further through consumer protection authorities and pursue a formal dispute.

In addition, during our stay the toilet exhaust cover fell on head and in another apartment the blind fell off

I have sent an email to Wotif already
Family_with_children
10/10
Exceptional
09 Mar 2026
Rosemary
Our room had a view.staff we're friendly
Partner
4/10
Poor
21 Feb 2026
Therese
The Staff were great. Locatoon excellent. The room was below standard.
Partner
10/10
Exceptional
31 Jan 2026
Louise
We enjoyed our stay at these apartments. The staff at reception were very helpful. We stayed in a one bedroom apartment where the bed was comfortable. Parking was included in our stay. Location was fantastic. Apartments are centrally located next to the mall and beach just a few steps away.
Leisure Family
10/10
Exceptional
02 Sep 2025
Elizabeth Alice
reception staff were exceptional
10/10
Exceptional
21 Jul 2025
Colin
Great location. Only had two issues, one being there was building works going on throughout day on last few days with Jack hammering etc (appeared to be floor above us, very noisy). We were not informed about the planned works/noise prior to booking or whilst our stay. Mowing pool areas at 7am was not appreciated either i would think after 10am would be more appropriate. Other than that the apartment was amazing. A little tip would be to supply a bit more essential supplies as well. Staying for seven nights there were not enough toilet paper, garbage bags etc with us having to shop for a lot of items. We gave a 5 star review but cleaning attention is needed under the bed (needs to be moved out and floor vaccumed and wall cleaned).
Cheers Col
Partner
10/10
Exceptional
18 Jul 2025
Stephen
Reception is conveniently opened until 10pm and the girls on the desk are lovely.
Parking is a breeze. The carpark is easy to navigate even in a large SUV.
The location is 2nd to none. It is right on top of the Paradise Centre Mall and looks straight down into Cavill Ave and Orchid Ave and over Surfers Paradise Beach, right amongst all the action.
The huge outdoor pool is properly heated and the adjacent hot tub was a real pleasure in July.
The north facing sun filled balcony was beautiful.
We stayed in the Ballah tower, apartment 18/02. Executive 2 bedroom. The building was built in an era of generous room sizes. It was very clean and modern. The kitchen was well equipped. All the appliances were like new. Even the knives were super sharp. There were clean blankets in the wardrobe. We weren’t lacking anything.
After staying here, I simply cannot stay anywhere else now on the Gold Coast.
For the planners like me, see my attached pics for floor plans from real estate sales. 4 apartments per floor. There are no bad apartments in these towers.
Leisure Family
10/10
Exceptional
16 Jul 2025
Amelia

Spectacular sunsets

It has spectacular sunrises and sunsets with a view of cavil av it's right in the centre I guess that's why it's the Paradise center apartments .I was pleased with an upgrade and think it's a reasonable rate considering it's location and use of the study as a second bedroom
Business
8/10
Excellent
12 Jun 2025
Garry
Central to most amenities.
Aging but adequate.
Leisure Partner
10/10
Exceptional
04 Jun 2025
Debra
Great place to stay close to everything. The room was very spacious had everything you need. Staff were very friendly will definitely stay there again
Partner
8/10
Excellent
07 May 2025
Raymond
Great spot
Good gym and pool
Room was good but didn’t have room service
Leisure Family_with_children
10/10
Exceptional
20 Feb 2025
Donna
Absolutely brilliant stay, cannot beat the view and location as right in the thick of it, with shops and restaurants at your doorstep, only slight complaint is it would of been nice for a half time service of apartment, as was there for two weeks
Leisure Self
8/10
Excellent
03 Feb 2025
Jimmy
Great place to stay, great customer service,
Just down the elevator through to shopping centre & Cavil Ave. Great location walking distance to everything.

Leisure Family_with_children
4/10
Poor
03 Feb 2025
Christine
The photos shown were not a true indication of the apartment we were given. The kitchen cupboards were swollen, the crockery still had food on it, the stove top and fridge had marks from previous people. The floor in the kitchen and bathroom were wet all the time from the unit belows air-conditioning. Even the carpet was wet around the kitchen. Accor advise for us to have our air-conditioning set at 24 degrees and keep all the doors tightly closed. This is not a solution. We prefer no aircon and the doors open for the sea beeze and fresh air. We went to reception to get towels to cover wet floors, then we rotated the towels on the airer so we could walk in the kitchen. The apartment looks over the night clubs and restaurants, so the noise is constant all day and night and into the morning. Only a top sheet on the bed. When we asked for a throw rug, we had to go down out of our building to collect the blanket. The glass doors still had prints and smudges all over them, and food on the balcony. We will not return or recommend.
Leisure Partner
8/10
Excellent
28 Jan 2025
Nathan
good central location, good amenities (pool, gym) right behind main street
Leisure Family_with_children
10/10
Exceptional
24 Oct 2023
Barend Sebastian
Very central
Leisure Family
8/10
Excellent
19 Aug 2023
Martin
Great location. Great service. Air Conditioning was noisy and needed cleaning. We would go back.
Partner
10/10
Exceptional
19 Jul 2023
Graham
Very central location close to the beach with fantastic views from our room. A two minute walk to the 'G', the local light rail service which is also fantastic. Clean and fresh rooms with great facilities. Great friendly staff and close to all local attractions and shopping.
Leisure Partner
10/10
Exceptional
13 Jun 2023
Melanie

Life in paradise

For a single person or a couple, the room I stayed in was the perfect size. Lovely views of the beach, Cavill Avenue (great for watching how 'alive' the area is) and part of the hinterland. Blockout curtains allowed me the luxury of a sleep in without the early morning sun waking me up. The outdoor heated pool and spa were fantastic, even with winter fast approaching. Every second day I'd go for a dip. Such easy access to the shops and public transport as well. Price wise, it was surprisingly cheaper than a lot of other places. The only gripe I had (and it's a petty one at that) is that the tiles and grout in the wet areas need a good scrub. All other areas were carpeted, and it still had that new carpet smell, so no problems there.
10/10
Exceptional
26 Feb 2023
Chris
We were very happy with this property. It is in a great loc
10/10
Exceptional
18 Sep 2022
Daniel

Fantastic stay with great views.

Great stay. The apartment was very comfortable and spacious, although maybe a little dated, but not an issue at all. The bed was comfortable, the kitchen well stocked with everything we needed to cook and the bathroom clean with good pressure and hot water. The view from the apartment was also fantastic! My only issue would be minimal coffee and tea in the room as it was not replenished throughout the stay, and also the need to pay for extra pool towels. Would recommend and would stay again.
Friends_and_family Family
8/10
Excellent
25 Jun 2022
TUNG VAN
Close the beach but very noisy area
Leisure Partner
10/10
Exceptional
20 Mar 2022
Helen
So close to Cavill Avenue and the beach and accommodation was so comfortable and beautiful view of the beach.
Leisure Family
10/10
Exceptional
25 May 2021
Verified traveler
Close to everything, it's in the centre of Surfers! Staff were great and the units are equipped well and very clean.










Leisure Self
10/10
Exceptional
13 Apr 2021
Shirley

Great Staycation

The place was really nice,quiet, and the view from the balcony was really amazing. Me and my daughters had a great day of staying in the hotel. Feels like I'm in my home. I will definitely go back to this hotel/apartment.
Friends_and_family Family
8/10
Excellent
17 Nov 2020
Robert
Great location and view from balcony. Pool and stream room were excellent
Leisure Friends
8/10
Excellent
28 Sep 2020
Elwira
Great view and pool area, close to the beach and restaurants. To noisy to sleep, music until well into the night for 4 nights.
Friends_and_family Family
8/10
Excellent
05 Jul 2020
Prashant
Prime location and Great view!
Room was clean and tidy.
Leisure Family_with_children
8/10
Excellent
06 Mar 2020
Jess
Fantastic location, everything within walking distance
Leisure Family_with_children
8/10
Excellent
25 Jan 2020
Verified traveler

Okay Stay

Enjoyable enough. Apartment was clean. Although, for a ten day stay we had to request more toilet paper, washing detergent, towels etc.

The portable cot was not in our room upon arrival. This was delivered after our arrival for us to set up.

Minimal condensation on the floor this time, my 2.5 yr old only slipped over once. Yes I’m being sarcastic. This problem really needs to be fixed.

Great location and the pool is amazing.
Friends_and_family Family
8/10
Excellent
13 Jan 2020
Verified traveler
I love the facility of pool is has and the location of aparments but the room facilities had not been changed in months or years , the washing powder was hard the dishwashing liquid was dried up and couldn’t be used I only received two towels not even an extra for my child , and you can not confirm an early or late check in until day before leaving you stressing as to what you will do once arriving or leaving the holidays
Leisure Family
8/10
Excellent
09 Dec 2019
Verified traveler
Great central location. Great views. Walking distance to shops, beach and restaurants.
Leisure Family
2/10
Poor
13 Nov 2019
Verified traveler
Our accomodation was terrible and very tired was in desperate need of an update. when to reception and said about all the damaged furniture storage and headboard main bedroom, we were advised we should have booked a supierior appaprtment if we wanted a renovated apparement. expedia did not state this and i was under the impression that I had booked a 4 star apartment and got a 2 & 1/2 star. really dissapointed
Leisure Partner
10/10
Exceptional
09 Oct 2019
Verified traveler
Lovre the position could see whales from our balcony fantastic views wiuld syay there again
Leisure Partner
8/10
Excellent
04 Sep 2019
Verified traveler
Everything about this property was clean and working next was it had a pura Tap
It had out dated furniture and tv lounge suite was very small fridge froze food old dishwasher hard bed
Leisure
10/10
Exceptional
01 Sep 2019
Verified traveler
Graet views & location. Close to all shopping & night life.
Friends_and_family Partner
10/10
Exceptional
16 Aug 2019
Verified traveler
Love this place the location is fantastic. Had everything that we needed and wanted. Would recommend to anyone.
Leisure Friends
10/10
Exceptional
24 Jun 2019
JoyHailes
We have stayed here for six years. The property is well furnished, quiet and close to all CBD amenities. The staff and cleaners are always friendly and helpful..
Friends_and_family Partner
10/10
Exceptional
09 Jun 2019
Verified traveler
Great position, very well equipped kitchen!
Comfortable and clean
Leisure
6/10
Pleasant
26 May 2019
Verified traveler
Stil I'm waiting for the 200Au security return in my account, First off all you have to change the timing for check out as per your rules 10 am is too early At least it should be 12 noon and refilling of Soaps and shampoos should be on customers request. Aircondition in bedroom is not working even i cmplent he same one person came to check the problem he said we will repair on next morning but nobody is bothered any way, I'm not recomend to anyone to stayin this apartment.
Friends_and_family Family
10/10
Exceptional
03 May 2019
Rolston

Great vocation

Very well located easy access to all shops and close to the beach. Also like the markets. will recommend to my friends
Partner
10/10
Exceptional
20 Apr 2019
Verified traveler
Amazing view and amenities within the hotel and a very stylish suite. Unfortunately the apartment was quite unclean but netherless it was fine after a quick clean ourselves. The noise at night can be a little off putting maybe double glaze windows might suit better and block out blinds. Amazing apartment though very happy and it was so spacious very impressed. Thankyou
Leisure Family
4/10
Poor
15 Apr 2019
Verified traveler
Badly in need of renovations! Many broken tiles with sharp edges, broken washing machine, dirty glasses and dishes, dirty tapware etc. Location great!
Partner
10/10
Exceptional
11 Apr 2019
Verified traveler
Location is excellent, close to the beach, restaurant and transport links to and from the airport.
Friends_and_family Partner
8/10
Excellent
30 Mar 2019
Verified traveler
The location of the property is amazing. Central to everything. Easy access to the shopping mall. Didnt like the noise at night but thats what you get when it is central to everything 😁. Windoes/Doors and curtains could do with some TLC, otherwise this property was great.
Leisure Family
10/10
Exceptional
18 Mar 2019
Verified traveler
Free parking was great and being so close to everything like the shops was fantastic
Leisure Family
10/10
Exceptional
16 Mar 2019
Jennifer

Great place to relax

This place is clean comfy and friendly I won’t look anywhere else only problem is the car park the people who live there think they own the carpark and if your given a carpark they park there and have their no parking park it annoying
Partner
2/10
Poor
13 Mar 2019
Leigh

Mould, Moisture, Not a child friendly apartment

We recently stayed in Ballah with our 21 month old. We were on one of the upper levels in a 2 bedroom apartment. Upon arrival, my 21 month walked in and fell over. We then discovered the tiled floors were saturated with water. We assumed the floors had just been mopped. How wrong were we!

Turns out the air conditioner was producing massive amounts of moisture / ice, YES ICE on the tiled floors in the bathroom, ensuite and hallway. We tried unsuccessfully to dry the floors daily with towels, in between our toddler taking many falls. You could actually see where the water had been running down the walls and the mould on the silver picture frames was disgusting.

We approached management about this and were told that yeah some apartments have that problem and some have rubber mats on the floors to stop people slipping over. Management did not seem interested. We were utterly disgusted with managements attitude and are contemplating taking this further. Lift your game and get the owners of such apartments to fix these problems. Owners may want to clean up their drinking glasses too, breast hand painted glasses? Really???
Family
10/10
Exceptional
07 Mar 2019
Emanuel

Farrugia family trip

It was a great hotel- well positions around essentials. Overall great experience
Family
10/10
Exceptional
20 Feb 2019
Scott
Close to everything, great for families, couples, anyone really!
Family
4/10
Poor
13 Feb 2019
Verified traveler
The mattress was terrible. We could both feel the springs digging into us, which gave us 6 nights of uncomfort and horrible sleeps.
Leisure Partner
8/10
Excellent
03 Feb 2019
Verified traveler
Fantastic Location! The kitchen and bathroom were a bit dated but for the price point in the heart of Surfers I think that should be expected. Pool and Spa was awesome and always clean.
Leisure Family
8/10
Excellent
28 Jan 2019
Verified traveler
Location and facilities were excellent walking distance to beach and shopping
Leisure
6/10
Pleasant
10 Jan 2019
Verified traveler
Location is the best.
Room was well used & the setup of the room was not user friendly.
Bathroom was small
Aircon is loud
Ranch sliders were worn out & hard to open.
Friends_and_family Partner
10/10
Exceptional
22 Dec 2018
Stephen
Great room great view would stay there again
Family
10/10
Exceptional
20 Dec 2018
Patricio

Good

Good
Friends
10/10
Exceptional
18 Dec 2018
Verified traveler
The apartment was very clean. We had all the facilities needed and the Customer Service was very friendly.
Leisure Family_with_children
8/10
Excellent
17 Nov 2018
Steve
Very nice ocean views.no free WiFi provided. Property was
Pretty good and staff very friendly.
Leisure Family
10/10
Exceptional
16 Nov 2018
Tina
Perfect location, very friendly and helpful staff. Comfy bed. Could do with supplying 2 towels for each person when staying for a week.
Leisure Partner
8/10
Excellent
15 Nov 2018
Verified traveler
Location near shopping center, cafes, food and beach
Friends_and_family Family_with_children
8/10
Excellent
11 Nov 2018
KateDean
I loved that it was so close to EVERYTHING.
the Beach was right across the road.
Food and shopping at our door step.
I didn't need a car. Walked or caught a tram to activities.
We were right in the heart of Surfers.
Huge thumbs up !
Leisure Family
2/10
Poor
30 Sep 2018
Namrata

Terrible , not worth your money.

The rooms were dirty , the blankets and bed covers smelly and dirty.
We were made to wait for check in , because the room was being cleaned. Yet there were wrapper bits around the place.
I called about a broken fitting in the main bathroom as soon as we checked in and nobody showed up for the three days we were there to repair or even have a look.
The tv area was all open hanging wires.
The sofa was filthy.
All in all, a miserable property.
Find yourself another property in the area.
Family
6/10
Pleasant
28 Sep 2018
Verified traveler
We checked into our apartment and the facilities looked nice and clean. We entered our room and were pleased and then we started to look closer. There were lights that were not working (that took 2 days to fix - and we found out there was no lightbulb in), we were only given 1 key and after requesting a second key we were not given until the final day of our visit - very inconvenient. The staff were not the most helpful, and did not help in making my stay the best it could have been.
10/10
Exceptional
23 Sep 2018
Jason

Perfect View of the Gold Coast - Great Value

Quite possibly the best value for the money I've had in a hotel/apartment setting.
PROS: Location to beach, view of ocean, cleanliness of room, spaciousness of room, free parking spot, enough utensils, pots and pans to cook for group of 8-10, two balconies, comfortable bed, proximity to all kinds of activities and shopping, all appliances worked, nice washer and dryer
CONS (minor inconveniences): Not stocked with dish (liquid or machine) detergent or paper products (paper towels, garbage bags, cleaning fluid) to clean. If they encourage me to keep the place clean when I leave, I would expect there would be more rather than me having to go buy it. Had to pay for Wi-Fi.
I stayed here for the ITU Triathlon Grand Final and found the value to be better than the team hotel.
VERDICT: I would stay here again
The photo you see is the view from the balcony
10/10
Exceptional
27 Aug 2018
Belinda

Great apartment for family holiday.

This was a great spacious apartment with views over downtown surfers and the beach. With 2 balconies, heated pool and nice gym too ( I didnt have time to use them). Its a bit dated but thats not a problem really, and it was much better value than a tiny Novotel room next door. The kitchen was fully functional and with a Woolworths close by it meant enjoying cheap breakfast on the balcony.
8/10
Excellent
22 Aug 2018
Walter

A weeks getaway

Our stay was lovely, The pool area's are beautiful. And the location is fabulous
Partner
8/10
Excellent
15 Aug 2018
Cathy

Great accomodation

Loved the area great shopping and eating out right at our door step,great location and views.
Family
10/10
Exceptional
08 Aug 2018
Graham

Large clean rooms with all facilities, great pools

The title says it all. Great location for shops, restaurants etc. Don't miss Amin's Kitchen just a two minute walk if you like Indian Food.
10/10
Exceptional
07 Aug 2018
Vito

the best position, great view, very spacious

Our stay at paradise Centre was amazing
Family
6/10
Pleasant
29 Jul 2018
Ha na
Location is perfect. Service is very good. But couch and bed was so itchy.
Family
8/10
Excellent
19 Jul 2018
Julian

Nice views, great location

Nicely furnished, good amenities, friendly staff. Loved being near Cavill avenue and all the atmosphere, bars and restaurants as well as the beach. We all loved the spa and pool which was heated like a bath in the middle of winter.
6/10
Pleasant
07 Jul 2018
Jess
Good location, bathroom is smelly, air con very old and noisy.
2/10
Poor
12 Jun 2018
Verified traveler

Not very happy

The apartments all around us were being renovated and the management then moved us to another property. This was also having renovations completed next door. Of the 5 night stay, they renovated with construction noise for 4 of them. Would not recommend this property again. The same thing also happened to us four years previously on a different stay. You think you could not be that unlucky but it happens.
4/10
Poor
08 Jun 2018
Kathy

Ballah 1bed exec stay away

Second time here, last year stayed in the Allunga tower and was great, this time Ballah 1 bed exec, horrible. Smaller apartment, mouldy smell in bathroom, sliding door in bedroom took 2 hands to pry open and deadlock on front door worked occasionally. Receptionists were condescending, I wanted to speak to a manager but apparently they don't work after 5pm or weekends, so if you want an issue fixed, bad luck. Will not be staying here again.
Partner
10/10
Exceptional
26 Mar 2018
Gordon

Really nice accommodation

Really lovely accommodation and great views. Close proximity to beach,shops and restaurants
8/10
Excellent
26 Mar 2018
Janeen

Close to the bench and CBD.

Close to the bench and CBD, dining. Only issue is the nightclub noise at night, can be heard even though all the windows are shut.
Partner
4/10
Poor
04 Mar 2018
Jwan

Nice view

in overall the room was nice the view as well! but

the problem is with the the cleaning, we should clean by ourselves but in reality some other hotels they do cleaning every day!

the swimming pool and sauna were terrible, cold all the time, how come ?! we asked about it one of the staff member and he called someone from the hotel and put him on speaker, he said that the water is cold because of the rain ?!! what an excuse?!

in addition to that the room was so wet. even our clothes been very wet we wanted to go out, we were putting them on dryer before to ware it, because they also been very wet?!

8/10
Excellent
11 Jan 2018
Kathryn

Location and pools!

Excellent location, and free parking was great. Pools were amazing. Not having free wifi (not even in the lobby) was a bit of a downer.
Family
4/10
Poor
11 Jan 2018
m

Nice hotel close to the beach

Room was not clean and the guy at the front desk was very rude actually burping while he talked to me. Will not recommend to anyone.
10/10
Exceptional
08 Jan 2018
Kim

On top of Surfers Paradise

Awesome location all the shops and main Surfers mall is situated under the hotel.
Walk straight out to the main beach.
Parking is great and easy. The cleaness and well maintained pool I've been in.
If you don't want to go out you can watch all of Surfers City from your balcony including the nite life. Can get noisey at nite but it's worth the entertainment.
We stayed at Alunga last 2 times. This time we were at Ballah hotel, I'd prefer Alunga.
8/10
Excellent
08 Jan 2018
Michelle
It was a beautiful room, a little to high for me, I like to be on 10 and down. The cleaners don't do a great job especially in the bathroom and kitchen the oven was discussing. Other then that it was good.
Partner
8/10
Excellent
20 Dec 2017
Verified traveler
Great location. Closel to the beach. Great pool. Big issue at night with noise from nearby nighr clubs pubs
jRooms coukd do with an update. Air conditionier was ancient.
10/10
Exceptional
19 Nov 2017
Verified traveler
Perfect location for a relaxing weekend. Room was clean and well furnished. Very close to the beach, shops and restaurants on Cavil Avenue. Very happy with my stay
6/10
Pleasant
21 Oct 2017
Linda

cleanliness

not clean, mouldy shower, dusty, dirty pans, dishes, cutlery, not enough cutlery or utensils, pool not really heated when we visited. I paid for 2 rooms in one transaction yet we were put in separate buildings. It was meant to be a family holiday. Reception rude and said nothing theyt could do about it
2/10
Poor
19 Oct 2017
sam

Terrible

Three of us got bed bites , cups and dishes weren't clean when we checked in.
10/10
Exceptional
26 Sep 2017
T

Great location, beautiful views

Perfect location, room spacious. Amazing views. Room was perfect for our family
8/10
Excellent
19 Sep 2017
Verified traveler
should provide free wifi
Family
8/10
Excellent
26 Aug 2017
ROD & JACKIE

Paradise

Only had a 1 night stay Large Plaza nearby and Close to beach.
8/10
Excellent
23 Aug 2017
Verified traveler

shower needed a good scrub

everything was fine except for the shower , close to main area of surfers
6/10
Pleasant
14 Aug 2017
Mia

Perfect location, Needs an upgrade

This was the 3rd time iv stayed at these Apartments across 10 years. The staff were so helpful in allowing us to check in a little earlier as we arrived a bit earlier. The location & views are amazing, walking distance to everything from shops, restaurants, beach, activities so no complaints there! I must say im extremely disappointed in the cleanliness. The room was so dusty and the couch is probably about 10 years old. The bathroom is in desperate need of an upgrade. There was an old bar of soap in the soap dish which is just gross. The water took ages to run down the drain. I would recommend the apartments to friends and family purely for the convenience of location and great pool facility. But I would hope the rooms would be renovated again at some stage in the near future.
10/10
Exceptional
10 Aug 2017
Alexandra

Third time here

Central above shopping centre on Cavil Avenue. Sea views & opposite the beach.This is our third holiday in these apartments. The first stay was in a tired apartment, but last 2 have been in renovated ones. Excellent location with lovely pool & BBQ area.
Partner
8/10
Excellent
09 Aug 2017
Karen
Clean and tidy room. Very convenient as located in the center of surfer paradise. The only drawback is the bed is too soft.
Partner
10/10
Exceptional
01 Aug 2017
jessie

Nice hotel, great location , quiet

It was fantastic staying at this location , we were located on a great level were you could see the beach, room was warm and comftable

Location & surroundings

Paradise Centre Apartments Surfers Paradise
3 Hanlan Street Surfers Paradise Qld 4217, 3, Surfers Paradise, Australia

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Paradise Centre Apartments Surfers Paradise

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