Trickett Gardens

10/10

Exceptional

03 Dec 2025

Ian

The owners were very obliging with my stay. Room was very clean and very comfortable.

Leisure Self

8/10

Excellent

14 Jul 2025

Robert

Well located property in ok condition. Decent amenities in apartment.

Leisure Family

10/10

Exceptional

22 Jun 2025

Brett

Thanks for a wonderful stay, look forward to returning next year

8/10

Excellent

03 Apr 2025

Sierra

Great affordable place, owners were nice. Close to the beach and all stores.

Leisure Friends

10/10

Exceptional

01 Jan 2025

Amy

I will definitely stay here again! I love the location, looking over the pool, the relaxed feeling of the place. Felt safe and secure. Having a washer and dryer was really convenient. Was so good to be able to cook a meal. Really happy!

Leisure Family

8/10

Excellent

06 Nov 2024

Michele

Very friendly and helpful proprietors. Nice and close to beach and shops. Walking distance to everything. Free secure parking.

Leisure Family

10/10

Exceptional

29 Oct 2024

Debra

an older property but everything clean and tidy. Also in a great position close to shops / restaurants and the beach

8/10

Excellent

09 Oct 2024

Racheal

We liked the unit a lot. Location was amazing. Lovely managers. Stairs were not great for us, we made do, but we had a great outdoor balcony. Free wifi was awesome.

Leisure Family_with_children

10/10

Exceptional

01 Oct 2024

Cheryle

Fabulous

This is the best kept secret in Surfers the retro unit is great. The check in and owners are great very welcoming location fabulous

10/10

Exceptional

30 Jul 2024

greis nataly

It was great

It was great !!

Self

10/10

Exceptional

09 Jun 2024

Craig

Great location.

Leisure Partner

10/10

Exceptional

18 May 2024

MARNIE

The staff accommodated my special requests. Nothing was a problem and they went above and beyond to assist. I will definitely be returning.

Business_and_leisure Self

10/10

Exceptional

14 May 2024

Sarah

I would highly recommend this property. We arrived outside of office hours but were given clear instruction on accessing the property and the lock box that contained our keys. The apartment was large, looked and smelt clean. The people managing the property were friendly and were out every day maintaining the property. The property is well positioned to easily walk to the beach, twilight markets and the numerous restaurant in surfers paradise. I will definitely be looking into booking this place again during summer.

Leisure Partner

8/10

Excellent

30 Mar 2024

Alison

Really close to beach and Surfers

Family

8/10

Excellent

24 Mar 2024

Leanne

Great for a week stay with a family, every thing supplied in kitchen, just a little outdated. But very convenient to Surfers.

Leisure Partner

10/10

Exceptional

08 Mar 2024

Troy

Cost for the area and location !

Leisure Partner

10/10

Exceptional

17 Feb 2024

Craig

Excellent position. Aged building.
But was clean enough and would definitely stay again.

Leisure Partner

4/10

Poor

23 Jan 2024

Tanya

Rooms were very ordinary. Place was riddled with cockroaches. Fans didn’t work. Asian manager didn’t care .

Business

6/10

Pleasant

04 Jan 2024

Kirti

Overall ok for a budget getaway , close to surfers paradise. However , you are expected to clean out after your stay, throw away rubbish etc. No room service in the 2 days we stayed.

Leisure

4/10

Poor

21 Dec 2023

Bradley

Very expensive for the conditions, also the pool was empty for resurfacing and there was no notification about this when booking. Will not stay again and dont recommend

Leisure Friends

4/10

Poor

02 Dec 2023

Kym

For the price we paid and the condition of the property. Was a rip off
I believe the place needs a major renovation

Business_and_leisure Family

4/10

Poor

02 Dec 2023

Graham

Very disappointed

Leisure Partner

6/10

Pleasant

22 Oct 2023

Ben

Not bad. For price would stay again…

Overall was okay.
Covers on second and third bed in room were covered in sand.
We dusted them off and got on with it as the reception was closed on arrival.
Location is great. Staff is friendly.

Friends_and_family Family

8/10

Excellent

19 Jun 2023

Arthur

Older but homely. Manager was friendly & helpful. Stairs were the main problem as we're in our mid 70's. Fruends at Mantra Circle on Cavil paid less per day than we did.

Leisure Partner

6/10

Pleasant

15 Jun 2023

Christopher

Needs more attention to cleanliness

Leisure Family

8/10

Excellent

27 May 2023

Rory

Everything was great, except my fan and aircon didnt work.

Only annoyed me one evening so its no big drama.

Self

10/10

Exceptional

17 Mar 2023

Verified traveler

Holiday Apartment

Really enjoyable place to stay at. All the comforts needed when relaxing for a holiday.

Friends_and_family Family

6/10

Pleasant

15 Mar 2023

Genevieve

The property is in a great location - less than a block from the beach and a short walk to Cavill Ave. It is also very close to the tram line.
The room itself and general housekeeping needs some attention; paint was peeling from the walls, the bathroom and bedroom flyscreens needs to be replaced as there are holes in them.
There was also an ant infestation in the bathroom sink and large stains on the blankets in the wardrobe.
We stayed for a week and were not provided with any laundry liquid/powder.
The decor of the room seemed like we were given the leftovers from someone's home. A very shabby chaise that gave me hives every time I sat on it, an old couch with a removable cover (I didn't dare remove), ratten and glass kitchen table and coffee table.
We also only had 4 teabags and 4 sachets of sugar - these were not replenished during our stay.
The person at the reception desk was friendly when we checked in and out.
Unfortunately, we will not be back as the price is too high for the poor quality of the room itself. It looks like management is doing the bare minimum when considering their guests' stay. You can find many other options for the same price with better amenities.

8/10

Excellent

02 Mar 2023

Chris

Close to surfers, reasonable price, clean and tidy, lock up parking.

Business_and_leisure Family

10/10

Exceptional

19 Jan 2023

Andrew

The unit and grounds were very clean and tidy. Great location, close to shops, restaurants and beach.

Leisure Family

10/10

Exceptional

13 Jan 2023

Lisa

Owners take good care of the property.

Leisure Family

10/10

Exceptional

03 Jan 2023

Sharon

Lovely property - the staff were friendly and helpful and the amenities including the BBQ area and the pool were well maintained and clean and tidy. The apartment had plenty of space, and while there was no air con in the bedrooms there were fans and air con in the lounge.

Loved it and would definitely stay again. It was close to shops and the beach. I was travelling with teenagers and they loved it too

Leisure Family

6/10

Pleasant

30 Oct 2022

Darrin

Its just old and run down.

Leisure Self

6/10

Pleasant

27 May 2022

Robert

It’s close to trams, Cavill Ave and the waterfront

Leisure Family

10/10

Exceptional

10 Apr 2022

Christine

We loved staying here as it’s convenient to the beach !!! So you don’t need to drive and the girls at reception were extremely helpful… And being an apartment it has plenty of room … Thank you Trickett 🙏🤗👌

Leisure Partner

10/10

Exceptional

27 Mar 2021

Verified traveler

Early check in available secure parking,
Helpful front desk

Leisure Family

10/10

Exceptional

26 Jan 2021

Verified traveler

The location was perfect, and the kids enjoyed the pool spa which was clean and ready to go each day.

Leisure Family

10/10

Exceptional

17 Jan 2021

James

Friendly staff and beautiful pool/spa area. Quiet location but close to the beach

Leisure Self

8/10

Excellent

15 Jan 2021

Verified traveler

For the age the property was in perfect condition, well looked after and well equipped. Management was delightful to deal with. Only sour note was a smoker below.

Leisure Family

4/10

Poor

14 Jan 2021

Verified traveler

Property condition is not so good. Close to the beach and others are good.

Leisure Family

6/10

Pleasant

10 Jan 2021

Verified traveler

Location is the best feature. I originally did not get the upgraded aprt I book and paid more for, I was given a run down Budget aprt (no 25) I did complain and initially they said that the aprt I got was an upgraded aprt, which I was not happy about as the unit did not match the images on the website. After some time, they advised I could move to another aprt which I did after viewing as this was the grade of aprt I had booked and paid for (no 32). The new aprt matched the images on the website I booked from. After resettling, I was quite happy, with a nice view of the beach at the end of the street. Kitchen and bathroom were both renovated and the bed was of a better quality. No air-conditioning or overhead fan in the bedroom but Aprt 32 did have a stand fan (unit 25 did not). No Dishwasher and the bottle of hand dishwashing liquid was empty on arrive, so take your own. Also no laundry detergent for the clothes washer. These should have a basic supply on arrival.

Leisure Self

6/10

Pleasant

05 Jan 2021

Verified traveler

Our Unit was clean and ready upon arrival but the problems began soon after. Our key was broken meaning no car park access resort or unit. Security door didn't lock guests are expected to take their rubbish to the large skip which is outside the resort fence (quite a walk). Security deposit still hasn't been refunded.

Leisure Family

10/10

Exceptional

26 Dec 2020

Scott

Great little gem

Fabulous little block that was nice and quiet and still super close to everything. Easy walk everywhere. Security garage was a bonus with ample parking. Lovely and ever so helpful management.

Partner

4/10

Poor

08 Nov 2020

Prakash

Interior is below average when compared to the location.

Leisure Family_with_children

10/10

Exceptional

23 Jun 2020

Claude

xcellent

nice location.fast check in.Friendly staff.secure underground parking.spacious room’everything you need highly recomend

Partner

8/10

Excellent

28 Jan 2020

Verified traveler

Aussie Day Break

Although a little dated, it was in a great location and was comfortable and had great hot water supply for shower. Laundry was an added bonus.

Partner

8/10

Excellent

01 Nov 2019

Verified traveler

Great location close to Surfers Paradise beach and Caville mall.

Leisure Partner

2/10

Poor

15 Oct 2019

Verified traveler

Bed bugs, flooding and they never even offered a credit voucher. Awful, awful, awful management - no idea how to run a hotel. Shower was so bad we asked if we could change rooms, they said no, the next day the room flooded with rain water, they moved us. The new room had bed bugs. Simply a terribly managed hotel. Stay somewhere else!!!

Business Partner

8/10

Excellent

12 Oct 2019

Rosa

The apartment was very clean and close to the centre of Surfers Paradise and 1 minute away from the beach. Great parking underneath. Communication with management was good - welcome email the week before our trip.

Leisure Partner

4/10

Poor

15 Sep 2019

Verified traveler

I didn’t feel safe as a female on my own at night.
There where drunken people outside my sliding door due to being on the bottom floor.
The smoking still was happening in the stairwell, being Asthmatic it wasn’t good.
The gates whereby secure, anyone could come in and into the car park from stair case.
I was disappointed that theses three things ruin everything else.
Perfect location, there was car parking, clean room, good view and beds where ok , would of been keen to come back, but!!! Now I’m thinking twice.

Business_and_leisure Self

8/10

Excellent

10 Sep 2019

Verified traveler

Good price point, for the type of ammenities it had

Leisure Friends

8/10

Excellent

26 Aug 2019

kevin

Dated but spacious. Friendly service

There were obviously renovations ongoing but the only real disappointment was the shower only ran at a very low volume and to get a reasonable temperature was difficult

Friends

2/10

Poor

14 Aug 2019

Verified traveler

This place was a horror show. We had to change rooms because our first one was so dirty and smelled of smoke. Even the second room was dirty and the bathroom was mouldy.
The hotel was undergoing renovations, but the hotel management did not properly fence off the areas under maintenance or clean up any of the mess. Building debris and materials were left everywhere and the pool fencing had been unbolted which could allow a young child to get into the pool area unsupervised. Although the hotel management informed us of the renovations, they did not specify that the pool, spa and BBQ facilities would be unavailable and they did not let us know that it would be unsafe place to stay for our eighteen month old son.
Access to the secure parking area was covered in rubbish and unsafe. We even found a used syringe left laying on the ground of the \"secure parking area\".
Hotel management were terrible to deal with and did not address any of our concerns. They blamed the unsafe environment on their builders even though we informed them that they are responsible for ensuring the safety of guests.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2019

Verified traveler

It’s very close to the beach and shops and restaurants.

Leisure Partner

2/10

Poor

27 Jul 2019

CHIHCHANG

Too old and dirtt

The room is dirty and very old.
Outside room is construction now.
I am getting very bad experience.

Family

10/10

Exceptional

22 Jul 2019

JAS

We loves how it wasn’t like a hotel room it was just like home. Full fridge, stove top. We’ll defiantly be going back.

Leisure Partner

8/10

Excellent

17 Jul 2019

Verified traveler

Good location, within walking distance of where we needed to be.

Business Partner

6/10

Pleasant

15 Jul 2019

Verified traveler

The property was central to Surfers Paradise & included secure parking. It's a fairly basic property and to be fair to the management, it was a fairly basic price to stay there so I don't feel that there are any grounds to be dissatisfied. There was work being done at the front which looked like it will improve the appearance, but there wasn't any noise to disturb us. The people there were pleasant and I felt that it was fair value for the price.

6/10

Pleasant

11 Jul 2019

Verified traveler

Liked the location of the property.
Room was not what I had booked over the internet. NO INTERNET FOR THE ENTIRE STAY. Air con did not work - only worked as a fan. Did notify office and they looked at it but was not fixed. Bathroom window didnt close properly and became noisy. Lounge chair was dirty and uncomfortable. Property needs to be refurbished.

Leisure Family_with_children

10/10

Exceptional

25 Jun 2019

Verified traveler

Location with perfect and includes parking. Sandy on the desk was lovely and very helpful, appreciated her extra effort in helping us. Very reasonably priced and great value for money.

Leisure Partner

10/10

Exceptional

17 Jun 2019

Tahnia

Great location, friendly staff, tidy secure room, spacious, free wifi was good, very quiet spot

Friends

6/10

Pleasant

20 May 2019

Verified traveler

Spa and location awesome. Check in and check out procedure is horrible

Leisure Family

4/10

Poor

07 May 2019

Verified traveler

Upon arrival we walked into the room & it smelt of bleach throughout the place, making it hard to actually breathe. The room was very dull. There was dust strings hanging from the bedroom ceiling, which we were scared to keep our mouth open when sleeping. The main bed mattress springs popped up & it was uncomfortable. The shower pressure was crap, no pressure at all. There was no kitchen utensils to cook with or oven mitts. It was a very uncomfortable experience which made our stay very unpleasant.

Leisure Partner

6/10

Pleasant

07 May 2019

Verified traveler

The room pic is not what I got put into! It was totally different from what pics that were shown! It was a bit disappointing!

Leisure

6/10

Pleasant

27 Apr 2019

Verified traveler

Unit was in need of some work. Curtains in bedroom needed fixing. Fridge was leaking water. Dryer was not working properly. Chairs were falling apart. It was just ordinary.

Leisure Family_with_children

10/10

Exceptional

22 Apr 2019

Ofa

Location of the room was perfect. Everything was great.

10/10

Exceptional

03 Apr 2019

Verified traveler

The staff allowed early check in. This made it perfect for our stay as mum is handicapped & needed the extra time

Leisure Family

8/10

Excellent

15 Mar 2019

Verified traveler

Location was great the room was spacious and clean there is a pool and spa as well as underground parking which was fantastic. Property looks a little outdated but would be great if your on a budget or traveling as a family our room could have slept 5 without issues.

Leisure

8/10

Excellent

10 Feb 2019

Verified traveler

Love the location and how spacious the rooms are. Bathrooms and kitchens have been updated. Giving the place a modern feel. Awesome decor, enjoyed the pool and easy use of car park.

Leisure Family_with_children

8/10

Excellent

02 Feb 2019

Verified traveler

Very convenient to everything we needed, we were in QLD for a surf carnival so it suited our needs

Leisure Family

8/10

Excellent

30 Jan 2019

Sankara

-close to beach
Liked the swimming pool
Staff was good

Leisure Partner

10/10

Exceptional

16 Jan 2019

Verified traveler

Pool and spa area were lovely. Room was more than adequate for a family to stay. Room did not have enough toilet paper, no hair dryer and no laundry powder, but value for money was fantastic any way.

Leisure Family_with_children

2/10

Poor

12 Jan 2019

Verified traveler

A room such as this should never be made available for a guest to reside in. Management was unavailable as soon as we checked in and discovered how shocking the room was. The mould, smoke and urine smell was unbearable. Instead of preparing meals at the place we paid for, we had to eat out late and buy breakfast with my young family instead. Ruined our time in Surfers and we eventually managed a refund for the consecutive night and spent what was meant to be our beach day packing up our stuff and trying to find alternative accomodation in peak season on a Saturday night.

Family_with_children

8/10

Excellent

01 Jan 2019

Verified traveler

Close to everything
Air conditioning needs to be left on all the time or the room is too hot

Business Partner

6/10

Pleasant

27 Dec 2018

Verified traveler

Very basic.
Pros: Everything was clean. Adequete property if only just sleeping, showering, eating. Had adequate household items (cooking, washing, cleaning).
Cons: Dark and tiled room; not pleasant for long periods in the room. AC in lounge only; slightly rusty but clean pedestal fan in main bedroom.
We had ground floor 1bedroom, 4-bed unit.

Friends_and_family Family_with_children

2/10

Poor

03 Dec 2018

Ankita

Pretty bad customer service and overall experience

The room floors were not cleaned and the refrigerator still had food from the previous guest. When i requested to have the room cleaned i was told that it was cleaned and will be charged extra fee for the same. Since i was very firm and told then about food in refrigerator then only the staff agreed to clean the floors. I was bluntly told by the cleaning lady that they dont provide such services and when we requested for extra tea bags, sugar and milk.. again was pointed out that they provide limited supply for the same and I should buy my own. Only after restating that I am international tourist visiting for only 3 days and it doesnot make sense for me to buy and then throw away the remaining i was given \"extra\" supply for tea bags, sugar and milk (8 was the count we asked for) and again the cleaning lady (not sure if she has a bigger role in managing the property, but i saw her pushing cleaning cart to one of the rooms) was bluntly telling me off about it while handing me the supplies. In short staff is very rude and doesnot like to provide anything to you. There is basically no customer service! Also the internet stopped working the second day and were asked to pay for extra service, even though we were mostly out and hardly used internet. The location is great but dont be fooled by the name Holiday Inn - its not the flagship company, they are just using the name to their advantage. I would not recommend this place even though the location of the property is great!

Family

10/10

Exceptional

26 Nov 2018

Jorge

Great value for money! Although it’s in the middle of so many tall buildings, the hotel’s cosy, clean, and well maintained. Five stars for me

Leisure Self

6/10

Pleasant

17 Nov 2018

Tim

Nice cheap place 1 - 2 blocks from the heart of Surfers. But, the poor old place has seen better days. Low rate and good proximity but the place is showing it's age, including the furniture. If all you want is a cheap stay (bed for a night or two) in Surfers this is your place. Self contained unit so that's good and very clean but furniture & linen old and/or worn. Would be 10 times better if some money was spent on the curtains, couches, other furniture, etc. Good place just suffering from lack of an upgrade.

Friends_and_family Partner

10/10

Exceptional

16 Nov 2018

Verified traveler

Close to beach and shops very quiet and good space car park

Friends_and_family Family_with_children

8/10

Excellent

13 Nov 2018

Chris

Older property but in good condition. In very good location..

Leisure Friends

8/10

Excellent

04 Nov 2018

Kate

Trickett Gardens is in a great central location right in the heart of surfers. The beach and restaurants are all within walking distance and there is a supermarket is just around the corner. The pool area is nice with a good BBQ space. The rooms are dated and could do with a mini refurb but they have everything you need in a self contained apartment. Great for a budget friendly option in a convenient location. The staff are very friendly and accommodating and went out of their way to help me. Thank you Trickett Gardens.

10/10

Exceptional

28 Oct 2018

Verified traveler

A place to rest

Great

Partner

8/10

Excellent

21 Oct 2018

Verified traveler

Close to beach and transport. Very clean and friendly, helpful staff.

2/10

Poor

28 Sep 2018

Rebecca

Dirty, outdated! after staying one night asked them nicely to let us cancel our second night (since it was so disgusting) but they refused. Don’t stay here so you don’t get stuck in our same situation!

Friends

8/10

Excellent

28 Sep 2018

barry

close to everything

the units were clean,..beaches and dining were only a minute away cavill avenue was only a stroll ....

4/10

Poor

26 Sep 2018

Verified traveler

The room was extremely dirty. The kitchen untilses were also dirty and very limited.
A very bad water leak in the main room which made the carpet extremely wet and a very bad smell.
Will not be staying here again.

8/10

Excellent

23 Sep 2018

Nat

Location was excellent, close to the beach and the city centre. Away from nightclubs.

8/10

Excellent

01 Sep 2018

Jenny

Central location

Enjoyable stay in a great location, central to all amenities, beach & shopping. Transport was easy to access & bus picks you up right outside to where ever you are going.👍😎

6/10

Pleasant

09 Aug 2018

Louise

Excellent location, good value

This is probably one of the original accommodation houses in Surfers Paradise so it's in a great location very close to the beach (I could see the water from my balcony) and the units are a good size. The furniture and fittings are a bit dated although the kitchen was good and is the perfect size for a family to self cater.

I was in a one bedroom unit which had a double bed in the bedroom and a single roll away bed in the open plan living/dining. There is a small balcony with a table & 2 chairs, full size fridge and washing machine in the bathroom

There is no lift at the property so keep this in mind when carrying luggage, it's easier to wheel them up to the front of the property from the garage rather than use the narrow internal staircase.

6/10

Pleasant

07 Jul 2018

Yin Fatt

Old and surrounded by new and tall buildings.

Bad experince on the coffee n sugar they provide. We stay for four nights, only three packets of coffee n sugar provided and the reception said I can request later. When I place in my request, only one packet of sugar n two packets of coffee given.

Partner

4/10

Poor

03 Jul 2018

Verified traveler

Very out dated

The property did not reflect the pictures used on the expedia website. The property needs a major renovations.

10/10

Exceptional

25 Jun 2018

Verified traveler

Amazing location

Literally two streets away from Cavill ave. Less than a minute walk from the beach.
Little outdated but that’s didnt affect my stay at all. Everything worked perfectly fine.
All at a decent price.
Managed to get early check in and the manager was lovely to show me the way and make me feel at ease about staying at the properly.

8/10

Excellent

25 Jun 2018

Yvonne

Great location, bit difficult no lift and lugging 3 suitcases up to 2nd floor. Helpful staff

Partner

2/10

Poor

05 Jun 2018

Verified traveler

Disappointing experience from start to finish. The room was dirty (there was even something growing in the kitchen cupboards - I think maybe it was an avocado once upon a time?), the bed was unmade, the microwave was broken and they couldn't organise a replacement, I'd specifically called beforehand to arrange to park my car but when I arrived at the agreed time I was told I couldn't do so and it was a huge hassle to get it sorted. Would avoid staying here again in future.

6/10

Pleasant

03 Jun 2018

Verified traveler

Spacious but very rundown

4/10

Poor

30 May 2018

vince

👎

The whole complex was nothing like what was projected in the pictures on the net. The whole place needs a good refurbishment

6/10

Pleasant

27 May 2018

Stacks1980

The room had a mouldy smell when you opened the door, the rooms are small and the bathroom was tiny

6/10

Pleasant

21 May 2018

Verified traveler

Close to everything

Easy to go anywhere in surfers paradise, walking around is enjoyable and easy access to transport system

8/10

Excellent

20 May 2018

Mike

Close to beach. Large rooms. Very easy

Property a little tired but priced accordingly. Some attention to detail required in cleaning and jug didn't work. But great location and priced well for what it is. Would stay again and recommend.

6/10

Pleasant

20 May 2018

David

Spaceous and affordable

I was disappointed as the spa was out of order, the spa and location are two reasons why I booked. To my surprise the room I got was really modern and comfortable for the price. I did have concerns being on the ground floor and these were confirmed by 2 unwelcome visitors who while they tried didn’t get in. I had one person knocking on the glass sliding door, and another shaking the door trying to get in. I didn’t alert the property staff because I’d thought I was safe because all was locked. This is a great affordable option.