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Surf Regency

Gold Coast - QLD · Australia

9 Laycock Street Surfers Paradise Qld 4217View location

8.4/10Excellent253 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.0/108.0
Condition7.4/107.4
Location9.6/109.6
Neighborhood9.2/109.2
Value8.2/108.2
Amenities8.0/108.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surf Regency

Surf Regency is the perfect holiday choice, just steps from the beach and two blocks from the heart of Surfers Paradise. All apartments face the ocean, and a patrolled beach is right across the road. The air-conditioned one- and two-bedroom apartments all feature a full kitchen and laundry.

Guests can also enjoy the rooftop sun terrace with a sauna, spa, and BBQ area.

Read more about this hotelShow less

With a stay at Surf Regency Apartments in Gold Coast (Surfers Paradise), you'll be steps from Surfers Paradise Beach and 5 minutes by foot from Cavill Avenue. This aparthotel is 11.8 mi (18.9 km) from Warner Bros.

Movie World and 2 mi (3.3 km) from Gold Coast Convention and Exhibition Centre. Make yourself at home in one of the 40 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Rooms have private balconies or patios.

Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and you can also request cribs/infant beds (surcharge). Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby Events/parties not allowed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of AUD 200 will be collected before check-in.
    • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

    We have included all charges provided to us by the property.

  • You need to know
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 8:30 AM - 5:00 PM
    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Onsite parties or group events are strictly prohibited
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: AUD 20.0 per night
    • Rollaway bed fee: AUD 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Surfers Paradise Beach 0.1 km / 0.1 mi
Northcliffe Beach 0.3 km / 0.2 mi
SkyPoint Observation Deck 0.3 km / 0.2 mi
Cavill Avenue 0.4 km / 0.2 mi
Timezone 0.5 km / 0.3 mi
Ripley's Believe It or Not 0.5 km / 0.3 mi
Surfers Paradise Beachfront Markets 0.5 km / 0.3 mi
Slingshot 0.5 km / 0.3 mi
Centro Surfers Paradise 0.6 km / 0.4 mi
Chevron Renaissance 0.7 km / 0.4 mi
Infinity Attraction 0.8 km / 0.5 mi
King Tutts Putt Putt 1.4 km / 0.9 mi
Broadbeach Beach 1.4 km / 0.9 mi
Budds Beach 1.5 km / 0.9 mi
Cascade Gardens 2 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • Bellboy serviceExtra charge
  • FireplaceExtra charge
Show 17 more facilities & services
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • Luggage roomExtra charge
  • Dining area
  • BBQ facilities
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Non-smoking establishmentExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surf Regency

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surf Regency

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR TWO BEDROOMSAPARTMENT • SUPERIOR TWO BEDROOMSAPT.B2-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surf Regency

    APARTMENT SUPERIOR TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surf Regency

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surf Regency

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surf Regency

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surf Regency

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR ONE BEDROOMAPARTMENT • SUPERIOR ONE BEDROOMAPT.B1-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surf Regency

    APARTMENT SUPERIOR ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR QUEEN BEDAPARTMENT • SUPERIOR QUEEN BEDAPT.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surf Regency

    APARTMENT SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN BED NON SMOKINGAPARTMENT • QUEEN BED NON SMOKINGAPT.NM-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surf Regency

    APARTMENT QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surf Regency

8.4
Excellent
253 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.4 /10
Location
9.6 /10
Neighborhood
9.2 /10
Value
8.2 /10
Amenities
8.0 /10
100 reviews shown
8/10
Excellent
30 Jul 2026
Lorraine
Very friendly helpful professional staff.
Great location.
10/10
Exceptional
11 Jun 2026
Irene
Will come back
Partner
8/10
Excellent
07 Jan 2026
James
Nice apartment hotel close to the beach and action
Friends_and_family Family
8/10
Excellent
21 Dec 2025
Michele
Beach views, close to restaurants, tram and shops.
Bed very comfy in our room, kitchen dated and crockery all an mis match but still catered to our needs. Receptionist was very friendly and we were lucky enough to get an early check in at 10.20am.
Partner
4/10
Poor
16 Oct 2025
Sherry
Had great difficulty trying to communicate prior to arrival regarding a late check. I had to ring Expedia helpdesk twice and then it was unclear as to whether we were able to receive a late check in or not as the place is locked after 5 pm.
We managed to get in okay?
The apartment was filthy.!! The tiled floors, balconies and furniture, glass top tables etc were all dirty. After I complained they sent a cleaner in but it was just spray and wipe. The range hood was dripping with fat and grime and splash backs needed cleaning. We were disgusted and said they would not get a good review… Rececption said sorry but no offer to deep clean. This was a real disappointment as the apartment including the building, location, beach views, shops, transport and everything else was absolutely perfect. Such a shame and I have never had to give a review like this before makes me feel awful but has to be said!
Leisure Partner
10/10
Exceptional
11 Oct 2025
Cameron

Couple of days get away

It was a great location walkable to everything. The view of the ocean from nearly every room. The parking was easy and spacious.
The unit was great but the bathrooms need doing up
Will stay here again
Friends_and_family Family
8/10
Excellent
12 Aug 2025
Kevin
Central
Leisure Self
8/10
Excellent
15 Jul 2025
Torrey
Great location close to beach and Cavill Ave. In need of refurbishing, it was happening on 3 of the levels which also meant it was noisy with trades people. Not great that they make you have all the dishes washed and put away before checking out despite having a dishwasher which most places allow you to put on to wash as you walk out the door.
Leisure Family
2/10
Poor
19 Mar 2025
Jenny

Not what the brochure says

Definitely NOT what the brochure or reviews said. It’s an old run down building that smelt and uninviting. The apartment was worse with ants dirty socks under the lounge, dusty pictures, rusted old lamp shades that only one could be plugged in, cupboards were dirty and had left over things in them, the blankets smelt and the sheets didn’t even fit the double bed. The fridge smelt, there were no towels, tiles missing from veranda and outdoor chairs looked like they would break if sat on. Internet barely worked and neither did the clock. Definitely not what you pay for. If you can put all that aside it’s a great location a bit noisy but it’s Surfers.
Friends_and_family Family
8/10
Excellent
25 Feb 2025
Kelly
Great to deal with
Leisure Partner
2/10
Poor
20 Jan 2025
Glen

Expensive old 90's flat experience.

Worst place I have ever stayed at on the Gold Coast. Expensive old 90's flat experience.
Friends_and_family Family
4/10
Poor
08 Jan 2025
Hyun Mi
Very poor and old apartment conditions.
The property was not ready for guests.
I was very disappointed, and I will never use it again.
Leisure Family
8/10
Excellent
02 Jan 2025
Verified traveler

Great for a quick getaway

The staff were amazing. Could not ask for a better view). The bed was extremely comfortable. Had everything we needed in the kitchen.

The room itself was abit run down (cracked paint, faded balcony furniture.

The room wasn’t the cleanest on arrival (hair on ground, base of toilet wasn’t cleaned -dusty and old urine run marks). The dryer kept stopping itself (which the staff were very apologetic about and got straight onto arranging a replacement).
One of the fan/light control was missing (which again the staff got straight onto).
Friends_and_family Family
8/10
Excellent
02 Jan 2025
David
Great views, large apartment with all the appliances and plates, cutlery and cooking bits and pieces to make a meal, washing machine for clothes, etc. TV is positioned oddly to where the couch is / not in line with couch so makes watching TV a little awkward. Overall the apartment is a little dated, cigarette burns / holes in carpet and a few of the blankets also have cigarette burn holes in them too. The apartments could be brought up to scratch with a small investment from the owners.
Leisure Partner
10/10
Exceptional
01 Jan 2025
Phil
The staff were friendly, the view was amazing, so close to everything, thank you for a great room.
Leisure
10/10
Exceptional
04 Dec 2024
Celine
The apartment was clean, modern, spacious and suited our family perfectly. The person who answered the phone was very empathetic to our situation and our request to delay check in due to my son’s seizures. Very accommodating.
8/10
Excellent
15 Nov 2024
Douglas
Location was excellent pool was good lack of good dishes ,no washcloths ,outside patio was not very clean.
10/10
Exceptional
26 Oct 2024
frank
third time stayed at this property and will stay again. Love the place
Leisure Self
8/10
Excellent
21 Oct 2024
Shelley
This was an older property but exceeded expectations. Great location and great views of the beach. Would stay here again.
Leisure Family
8/10
Excellent
20 Oct 2024
Michele

Great spot

Location is magnificent - close to restaurants, trams and beach. Property itself is dated but that is not a deal breaker for me. The view in our apartment was obscured by building in front . If booking this property ask for apartment on higher floor. Would definitely stay here again
Business Partner
8/10
Excellent
13 Oct 2024
Greg
Great location helpful managers
Unit was bit tired needed a refresh with modern furniture needed
Great place to stay thou
Leisure Family
6/10
Pleasant
08 Oct 2024
susan
Good location could have been cleaner and tidier
10/10
Exceptional
05 Oct 2024
ainsley
While a bit dated was perfectly located to beach, activities and transport. Pool was nice and apartment was good size. Staff were also very nice.
Leisure Family
6/10
Pleasant
23 Sep 2024
Lance
I have stayed at this property several times. This was the first time in room 504. The building is old, but has reasonable facilities. Our room however was particularly run down. There was mould and rust in the bathroom and a general smell of wastewater that lingured for the two days we were there. The bedroom had a hard mattress. The bedhead was loose and had rubbed marks / holes in the bedroom wall. The living room was sparsely furnished, with mismatching furniture. The kitchen was equipped to the minimum usable level. Only the location, close to Surfers paradise centre, justifies it's high price.
Leisure Family_with_children
8/10
Excellent
17 Sep 2024
Hemant
Very close to all amenities
Leisure Family
10/10
Exceptional
29 Aug 2024
Phillip
Great value for money and close to all services
Business_and_leisure Partner
6/10
Pleasant
26 Aug 2024
Alan
Lovely views to the sea and Hinterland. Very good position on the Esplanade to reach shops and transport.
The apartment was good, but the beds and sofas were not as comfy as they should be. The windows rattled a lot when it was windy and looked in need of maintenance. It was very noisy outside early in the morning, usually around 6 to 7am, due to rubbish trucks emptying skips full of bottles from neighbouring buildings. This meant no long sleep ins in the morning.
Leisure Partner
2/10
Poor
18 Aug 2024
Kim
Filthy, unhealthy outdated unit. Some items unable to use due to health risk ( microwave burnt inside and rusted and filthy) pots and pans not washed and burnt. Cutlery no desert spoons. Cups and glasses chipped cracked.

Good location and views.

Have stayed before but never have the units been so filthy and outdated and need repair.
Leisure Partner
10/10
Exceptional
29 Jul 2024
Gary

Pay more and avoid

The unit we were in needs a big clean and update.
Very worn with a carpet mat in lounge that should have gone long ago.
Blankets need a launder we just never felt clean in the unit.
Great location and view but that’s where it stops.
Partner
10/10
Exceptional
29 Jul 2024
ann
Location and views
Leisure Partner
10/10
Exceptional
28 Jul 2024
Glenda
The unit had absolutely stunning ocean views . The interior was a little tired but who cares all you look at is the view .
Location was perfect easy walk to all or the light rail was so convenient.
I will be back .
Leisure Self
4/10
Poor
14 Jul 2024
Debra
We Rented an apartment here for my husbands birthday weekend. The weekend was great, however the accommodation was appalling.
The apartment had 2 couches in it, one was perfect, the other was old and had tears in it.
The coffee table had a huge mark on it. The walls were dirty and stained. The balcony was putrid. It was the bathroom that was the absolute worst though.. It was gross. It was a tiny broom cupboard really, containing washer and drier, basins, toilet and shower.
It was old and out dated and grubby. The shower was one of those old showers with the bathtub in the bottom, it was like a pill capsule stood on its end. It was so gross i felt dirtier getting out of that shower than i did getting in it. There was mold in the grout and the floor actually moved under your feet. Like there was nothing under the shower bottom. It was such a small shower you barely had room to turn around.
We wont ever stay in this establishment again.
Leisure Partner
8/10
Excellent
09 Jul 2024
Simon
The location and the view are excellent. Unfortunately the cleaners for this apartment are not thorough and there were a number of issues that I raised with reception regarding cleaning that were not rectified during my extended stay.
Friends_and_family Friends
10/10
Exceptional
09 Jul 2024
Michelle
Clean spacious apartment, friendly staff, great location, close to cavill without the noise. Beach across the road, beautiful views. We have rebooked for next year again, simple process. Request of high floor was given, very happy. Yes the property is dated compared to others, but i really have no complaints, apartment had everything we needed!
Leisure Family
8/10
Excellent
02 Jun 2024
Michelle
We loved the location and the staff. The room was nice.The only thing in the apartment we didn’t like was the shower screens need to be treated for mould and there was a sewage smell coming up from the waste pipes.
6/10
Pleasant
19 May 2024
J

No Frills

The property delivers what it says with no frills or extras, certainly no shampoo, tissues, salt and pepper or little touches. Next time will probably look for something a bit more luxurious and/or better value.
Partner
6/10
Pleasant
12 May 2024
Chandel
The property was conveniently located with an ocean view from within the apartment and a large balcony. The apartment was spacious with all required amenities plus some. The bed was clean and comfortable. However had to open the doors to air out and get rid of the old building smell. The shower was small, old and bouncy under feet.
Leisure Partner
8/10
Excellent
01 May 2024
Ruth
Apartment was beautiful, we would come again.
Next apartment was a bit noisy on the late afternoon, (appeared to be renovating)
Would have liked salt & pepper sashays as well as tea & coffee. Still would recommend to others
Leisure Partner
10/10
Exceptional
27 Apr 2024
Karie
Lovey ocean view and close to everything.
Leisure Family
8/10
Excellent
24 Apr 2024
Grant
Even though the building is starting to age our room was clean and tidy and had a magnificent view of the ocean. Staff were friendly. Parking space was tight but manageable. Only issue was our TV didn’t work when we arrived which was not able to be fixed until the next day. If we return to Surfers we would like to stay there again
Leisure Partner
8/10
Excellent
19 Apr 2024
Jacquelline
One of the older buildings, apartment was old but comfortable, clean, spacious and great beach view, friendly staff.
6/10
Pleasant
16 Apr 2024
Tanya
Good location walking distance to trams and cavill avenue..property needs update has cockaroaches fans didnt work lights in bedroom didnt work no power points in bedroom
10/10
Exceptional
24 Mar 2024
Essam
I loved it, the location, cleanliness and very comfortable, only one think not really good which is the pillows, either extremely soft or extremely hard, other than that I enjoyed the stay and will recommend it to people.
Just they need to get better quality pillows.
Thank you
Leisure Friends
10/10
Exceptional
24 Mar 2024
Clarence
Liked everything about the place, we were on 11th floor with amazing views of beach. Great location with restaurants, bars, shops and groceries near by. Front desk staff friendly and helpful. I would recommend this place.
Leisure Partner
10/10
Exceptional
16 Mar 2024
Dianne
The location was excellent, central to beach, dining, grocery, mall , would stay there again.
Leisure Partner
10/10
Exceptional
10 Feb 2024
Bob

Location, location, location

Great location, Undercover parking, well maintained outdoor pools and warm spa
Partner
6/10
Pleasant
29 Jan 2024
Karl
Brilliant location, interior very dated, late check in poorly organised.
Leisure Family
8/10
Excellent
29 Jan 2024
Kelvin
Was spacious great location and comfortable. Was bit dated but will definitely stay there again
Leisure Family_with_children
8/10
Excellent
16 Jan 2024
Liberata
Could use tidyup
10/10
Exceptional
15 Jan 2024
Richard

Great value, excellent location.

Good value at short notice booking. Has underground parking, secure access, elevator, balcony with a view! Large bedroom and and living spaces - fully appointed kitchen. Short walk to Surfers Paradise center, Coles/Woolies, restaurants and bars. Beach was just across the road. Great value for a quick, or long getaway.
Partner
10/10
Exceptional
22 Dec 2023
Judith
Old hotel but clean comfortable great spot best view of a Beautiful beach 👌
Leisure Family
8/10
Excellent
21 Dec 2023
Bree
Excellent price for location
Leisure Family
10/10
Exceptional
08 Dec 2023
Adam William
Fantastic
10/10
Exceptional
30 Oct 2023
Paul
Very good value, good location, awesome apartment and friendly staff, free parking and easy check in and out, can just drop keys in box in carpark!
Leisure Friends
10/10
Exceptional
14 Oct 2023
David
We found the location excellent. Staff were very polite & helpful. Smooth check-inn. All our details were ready at the desk for us to sign in. No waiting which is always great when travelling. Can not ask for better service.
Leisure Partner
6/10
Pleasant
13 Oct 2023
George
Clean, spacious
10/10
Exceptional
12 Oct 2023
Kerry

Short break

The room was very spacious & close to the beach. In overall good condition exactly like shown in photos which is a nice surprise
Partner
8/10
Excellent
13 Sep 2023
Fiona
Great stay. Room and views were fantastic. Staff at reception were lovely and helpfull.
Leisure Family
10/10
Exceptional
07 Sep 2023
Matthew
Spacious clean furniture comfy and clean fantastic views grest balcony only fault i left a couple of items in fridge by mistake and i did leave a couple of items on bench not washed and they charged me $78 for extra cleaning would have taken them 5ins im in the wrong job
Leisure Self
8/10
Excellent
06 Sep 2023
Geoff
Close to beach, groceries, dinning out and the tram service.
Leisure Self
10/10
Exceptional
08 Aug 2023
Yvonne
A fantastic location, so central to everything and the beach literally across the road.
The property is clean but aged. Other aspects outweigh this though, location, spectacular views and great facilities, including carpark. Friendly and helpful staff. We had a great stay and will return again. Highly recommend. Thank you!
Business_and_leisure Family
6/10
Pleasant
03 Aug 2023
Verified traveler

Disappointed

Disappointing! Advertised wifi - non existing. Needed it for work. Front desk only open 9-5 Mon-Fri and 9-1 Sat. Bad luck if you needed something out of hours - LIKE WIFI! Our 2 apartments were very basic and very old. Really need to be updated asap. Location is excellent. Right across from the beach and a hop jump and skip to Cavill Ave, eateries aplenty and Woolworth supermarket close by too. Parking is free and very secure. Overall the stay of 6 days was ok except for the issues with wifi. Price very reasonable as you are paying for location.
Friends_and_family Friends
10/10
Exceptional
13 Jul 2023
Brian John
Excellent location. Very friendly and helpful staff. Will definitely book again next time we’re on the Gold Coast.
Leisure Family
8/10
Excellent
03 Jun 2023
Andrew
Excellent views
Leisure Family_with_children
10/10
Exceptional
15 May 2023
Lisa
Great location with amazing beach views from each window on our 12th floor. Apartment was clean, facilities and grounds were lovely. Daily visit from parrots were a welcomed surprise. Walking distance to beach, restaurants, shops and tram. Would definitely stay again.
10/10
Exceptional
09 May 2023
Daniel
Loved my time here, great location with an amazing view
Leisure Self
8/10
Excellent
24 Apr 2023
Craig
Apartment had a great location close to shops and beach. Sea view from balcony. Big rooms. Easy to get underground carpark. Beds were just ok, need a duvet rather than just a sheet and cheap blanket. Washing machine broke and flooded bathroom and bedroom. Left to clean up the flooding ourselves and machine was not fixed while we were there.
Leisure Family_with_children
4/10
Poor
17 Apr 2023
Kosala
Very old pictures in the web, currently very old bad kitchen ware, very filthy and stinky curtains, blankets and velvet couch
Leisure Family
10/10
Exceptional
09 Apr 2023
Rita

Great Accommodation-Top Spot!

The Surf Regency Apartments are perfectly positioned, two streets from Cavill avenue and right on the beach front. The morning views were beautiful, the room was very spacious, comfortable and clean. We also enjoyed the pool and spa. The carpark was easy to access and ensured we had an allocated space. Highly recommend. And all at a very reasonable rate!
Partner
10/10
Exceptional
30 Mar 2023
frank
very nice. well priced. friendly staff.
only disappointment was internet, or lack of it.
Leisure Partner
10/10
Exceptional
13 Mar 2023
John
I booked a one bedroom apartment and was very impressed by the property. They were very efficient in responding to my communication. We received a complimentary upgrade to an ocean view apartment 1303 which was amazing and greatly appreciated. Staff all friendly and great customer service. Beautiful pool but we didn’t use it. Would definitely stay again!
Leisure Partner
8/10
Excellent
12 Mar 2023
koray bora
Close to everythıng ın walkıng dıstance
10/10
Exceptional
28 Feb 2023
Clair
This property was beautifully furnished and spacious. We were on the 4th floor and view was slightly obstructed by trees but you could still see the ocean and hear the surf. Washing machine a little old but it worked. Frankly we were very happy with our stay
Leisure Partner
8/10
Excellent
19 Feb 2023
Ashley
Room had a nice view but there was sand everywhere on arrival and the kitchen didn’t look like the photos.
8/10
Excellent
13 Feb 2023
James
Great location and views from the 10th floor in the northern unit looking straight to the beach. Large living area. Good size kitchen. Easy parking underneath. Close to everything. Great to have a second bathroom and toilet in the laundry. Being an older unit the bed rooms were smallish with double beds. Fans in all areas and AC in the main living area. The main bedroom needs a queen size bed. Some the the kitchen equipment, like the fry pan needs replacing. Good 3 star property.
Leisure Family
8/10
Excellent
25 Jan 2023
Anaru
good place close to town and beach. Room a tiny bit run down looking, but clean and tidy. Nice pool and spa.
Leisure Partner
10/10
Exceptional
23 Oct 2022
Chris
Great place to stay. Quiet, clean, close to everything, excellent communication from the host. And those magnificent ocean views…
Leisure Partner
10/10
Exceptional
21 Aug 2022
Ramez
Excellent staff, very helpful and understanding
Leisure Friends
10/10
Exceptional
26 Apr 2022
Ninoshka

Excellent serviced apartment with brilliant views!

We had a great stay! Brilliant views from our 14th floor apartment. The apartment was very well serviced and it had everything a traveller would need with kitchen utensils, tea, coffee, etc.
2/10
Poor
17 Apr 2022
Gareth
This is without doubt the worst apartment/hotel I’ve stayed at in the past 15 years. I’m sending an email to you outlining why I want a refund and why you need to take responsibility for the advertising and condition of the spaces you represent.
Leisure Self
8/10
Excellent
15 Apr 2022
Bobby
Great location and enjoyed our stay.
Leisure Family
8/10
Excellent
27 Mar 2022
Diana

Not the best

It was great as close to the beach but despite choosing beach view we were given a building facing room.
Friends_and_family Family
10/10
Exceptional
27 Feb 2022
Lachlan

Great Location

Great view from balcony. Good facilities. Kitchen in apartment a little dated, but still more than functional.
Under 5 minute walk to Cavill Ave & the heart of Surfers Paradise.
After hours check in was nice and easy.

Would happily stay here again.
Self
4/10
Poor
19 Jan 2022
Peter
Wow. The apartment they put me in is decrepit. Carpet stinks, bathroom is at least 20 years old, and it looks and smells it. The couch was malting pieces of black material all over my clothes and the floor. The sliding door to the bedroom would not budge, so call it open plan effectively. I used the vacuum cleaner and it spwed out the most putrid smell, I was dry wretching, seriously. OMG.

I understand that these apartments are all individually owned, so there is a wide variation in quality and amenity, But this was just nowhere near acceptable. I'd strongly recomend taking this one off the rotation until it's fixed. Very dissapointed and I won't be returning. Plenty of other decent properties close to the action and beaches. Move on.
Leisure Self
8/10
Excellent
16 Dec 2021
Diana
Nice ocean views, within walking distance to Cavill Mall. Apartment was clean, well kept and had new appliances. Bathroom had recently been renovated. The whole building needs a general facelift to make it more modern (eg card entry instead of keys to garage and rooms.). Pool is a bit small and needs upgrading. A rooftop pool would be nice too.
Leisure Family
8/10
Excellent
05 Dec 2021
Ian
Great location, great views
Leisure Family
6/10
Pleasant
30 Sep 2021
Kym
Nice view but very dated.
Leisure Partner
8/10
Excellent
11 Jul 2021
Lisa
Amazing location. Great view of the beach. Walking distance to Cavill Ave and the G:Link tram stations.

After hours check in was very quick and easy.

Room was nice and clean and bigger than I expected. Only issues were the main sliding door to the balcony wouldn't open, but the one from the room did so the balcony was still accessible. The sliding doors for the cupboard were wonky and not aligned well, as though they were not the right ones for that cupboard. Neither issues affected my stay though.
Self
8/10
Excellent
09 Jul 2021
Verified traveler
The property is well situated 2 streets from Cavill Ave and is only a stones throw away from the beach. Accommodation is well priced, clean and well presented. The only negative was the limited crockery and cookware - I had to buy a mug to have a cup of coffee.
Overall would recommend and will definitely consider again when I next holiday in Surfers.
Leisure Partner
8/10
Excellent
05 Jul 2021
Joe

Good Value

Great location close to everything. Our room was facing the beach so great view. Room was good with all amenities, good size and clean for its age. Would stay again
Partner
8/10
Excellent
26 Jun 2021
Verified traveler
Great location and good facilities
Business Self
8/10
Excellent
23 Jun 2021
Verified traveler
The ocean view was the best part of apartment, aside from the bathroom which was recently updated, the remainder of the unit was in need of renovation and could do with a thorough clean. Roof top amenities were closed off ?
Surfers Paradise was disappointing as a lot of shops etc are now closed.
Leisure Partner
6/10
Pleasant
23 Jun 2021
Verified traveler
Great location place was very tried room had a bad smell curtains were broken and dirty mattress was old and hard would never stay there again
Leisure Partner
4/10
Poor
20 Jun 2021
Ralf
Desgnstuck in 1980s ants on10th foor kitchen bench,broken lamps, missing door handle no shamoo dyscolored chipped bathroom shoer footbasin
To befair friendy receptionist an free underground parking
What upset us most was a letter addressing us as potential wreckers of the appartment and the thread of seaking redress for potential damages
This letter is pushed under the door of every guest the evening before checkout.The language was threatening
Partner
8/10
Excellent
19 Jun 2021
Verified traveler
The high room, pool, furnishings and view were great.
The bed and pillows were slightly uncomfortable, and , sadly, the kitchen had ants. The location was excellent.
Leisure Self
10/10
Exceptional
17 Jun 2021
Verified traveler
Perfect location front ocean view,
2 blocks from Cavil Avenue, close to all shops and restaurants, excellent value for money , it’s our first time there ,very friendly staff, and would love to use again in Future
Leisure Partner
8/10
Excellent
16 Jun 2021
Barry

All good

We stayed only 3 days but it was very comfortable and conveniently located
Very good value
Partner
4/10
Poor
11 Jun 2021
Verified traveler
On the first night I stayed here I had a shower before bed and woke up in the middle of the night went into get a drink out of fridge and slipped over knocked myself out on the floor due to water leaking out of shower. I then reported it to reception. Although it did get fixed there was a who cares attitude!!
As a regular visitor to surface this place is out for me in the future
Business_and_leisure Self
8/10
Excellent
09 Jun 2021
Phillip

Ocean views with rustic furnishings

Beautiful views of the ocean and great location. Rustic and dated furnishings, basic essentials catered for otherwise a comfortable stay for my business trip.
Business
10/10
Exceptional
15 May 2021
Marea

Good accommodation

Very close to the mall and all the eateries also markets over the road
Partner

Location & surroundings

Surf Regency
9 Laycock Street Surfers Paradise Qld 4217, Gold Coast, Australia

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Surf Regency

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