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7.8/10Very good532 Reviews
Cleanliness7.8/10 7.8
Service8.0/10 8.0
Comfort7.4/10 7.4
Condition7.2/10 7.2
Location8.6/10 8.6
Neighborhood8.6/10 8.6
Value8.6/10 8.6
Amenities7.0/10 7.0
See all ratings- Beach hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Chevron Palms
Located in Surfers Paradise, Chevron Palms Holiday Apartments is a perfect starting point from which to explore Gold Coast. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers.
To be found at the hotel are fax machine, photocopying, postal service, printer, taxi service. Each guestroom is elegantly furnished and equipped with handy amenities. Access to the hotel's golf course (within 3 km), outdoor pool, garden will further enhance your satisfying stay.
For reliable service and professional staff, Chevron Palms Holiday Apartments caters to your needs.
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With a stay at Chevron Palms Holiday Apartments by Gold Coast Premium, you'll be centrally located in Gold Coast, within a 5-minute drive of Surfers Paradise Beach and Cavill Avenue. This apartment is 10.9 mi (17.6 km) from Warner Bros.
Movie World and 2.5 mi (4 km) from Gold Coast Convention and Exhibition Centre. Make yourself at home in one of the 32 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies.
Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Banquet facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
10:00 AM
Minimum check-in age
16
Hotel policies
Beach nearby
No elevators
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 200 per stay
We have included all charges provided to us by the property.
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You need to know
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
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Special Instructions
The front desk is open during the following times:
- Monday - Friday: 8:30 AM - 4:30 PM
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
16
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Optional fees
- Rollaway bed fee: AUD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Chinese (Mandarin)
Nearby attractions
Chevron Renaissance
0.7 km / 0.4 mi
Infinity Attraction
0.8 km / 0.5 mi
Cavill Avenue
0.9 km / 0.5 mi
Budds Beach
0.9 km / 0.6 mi
Centro Surfers Paradise
1.1 km / 0.7 mi
Slingshot
1.1 km / 0.7 mi
Surfers Paradise Beachfront Markets
1.1 km / 0.7 mi
Timezone
1.2 km / 0.7 mi
Ripley's Believe It or Not
1.2 km / 0.7 mi
King Tutts Putt Putt
1.2 km / 0.8 mi
Surfers Paradise Beach
1.3 km / 0.8 mi
Home of the Arts
1.4 km / 0.9 mi
SkyPoint Observation Deck
1.6 km / 1 mi
Macintosh Island Park
1.7 km / 1.1 mi
Northcliffe Beach
1.8 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- MasterCard
- Visa
- City centre
- Beach
- Car park
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Car hire
- Laundry serviceExtra charge
- LaunderetteExtra charge
Show 16 more facilities & services
- Babysitting serviceExtra charge
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Smoke detector
- GardenExtra charge
- Terrace
- Luggage roomExtra charge
- Dining area
- Clothes dryer
- BBQ facilities
- Towels and bed linenExtra charge
- Non-smoking area
- Smoking areaExtra charge
- Photocopier
- Non-smoking establishmentExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT SUPERIOR ONE BEDROOMAPARTMENT • SUPERIOR ONE BEDROOMAPT.B1-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChevron Palms
APARTMENT SUPERIOR ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityChevron Palms
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Chevron Palms
100
reviews shown
Brieann
We booked for three nights. Could only stay one.we had to leave. DO NOT STAY HERE! It is filthy, there was blood on the walls. The management isn’t contactable and doesn’t bother with guests.
The pictures are NOTHING like the place, it’s filthy, it’s not maintained, there was used soap in the shower. The management doesn’t care about guests and refuses to get in contact, to refund the money. I’m taking legal action against them now. Do not book here, falsely advertised and disgusting, I’ve actually never stayed somewhere worse the blanket was covered in filth. There were literal holes in the wall and hazards.
The pictures are NOTHING like the place, it’s filthy, it’s not maintained, there was used soap in the shower. The management doesn’t care about guests and refuses to get in contact, to refund the money. I’m taking legal action against them now. Do not book here, falsely advertised and disgusting, I’ve actually never stayed somewhere worse the blanket was covered in filth. There were literal holes in the wall and hazards.
Ferdinand
A great place to stay . Air conditioning is good, ammenities such as fridge, laundry ( washing and dryer was available in the room .)
. Just around building works in the area
As new apartments is getting built up in the area of chevron Island. Construction noise is heard.
Did not bother us as were up and early for Futsal tournaments everyday . So construction noise is a factor did not affect us
. Just around building works in the area
As new apartments is getting built up in the area of chevron Island. Construction noise is heard.
Did not bother us as were up and early for Futsal tournaments everyday . So construction noise is a factor did not affect us
Zac
When we arrived, there was no one to check us in. We were locked outside the gate
Alan
Manager was very obliging but tended to ignore requests.
Christopher
I liked the layout of the apartment, groceries and shop complex 5 win walk
Clarissa
There was no elevator to bring suitcases to the room. We had to carry 30kg suitcases up 3 flights of stairs. These suitcases were dragged down the stair case and 3am for an early morning flight and woke people up.
We could hear people in the other rooms and their TVs.
We had maintenance people knock on our door early in the morning to service the air conditioning that we were not expecting.
The pool was dirty.
The walls and curtains were filthy. Some of the curtains were broken.
We could hear people in the other rooms and their TVs.
We had maintenance people knock on our door early in the morning to service the air conditioning that we were not expecting.
The pool was dirty.
The walls and curtains were filthy. Some of the curtains were broken.
Rosie
Great. Lovely and quiet. Central to everything.
James
Easy to find, not the cleanest place ive stayed at. The unit I stayed in was fairly run down
James
The room was not properly cleaned and had many broken things such as taps not secured lights and fans not working needed to rewash dishes upon arrival so I could use them
David
Very dated and needs refurbishment. Couches filthy, broken blinds. Toaster had a Euro plug but no adapter.
Allen
Maintenance required
Room required some simple maintenance on shower and wardrobe runners. Cleaner this time than last time we stayed.
Stuart
The apartment is really dated. Some lights, fans and power points didn't work.
Kim
I very much enjoyed my stay. My only issue is that I feel that they could be cleaned better. Staff lovely. Perfect location. Close to everything.
George and Judith
Never again.
Kaitlin
Had a week booking and when I arrived late at night, booked another hotel and stayed somewhere else as the room was dirty with cockroaches on the floor and geckos in the bedding, returned the key the next morning and they refuse to refund my money. If you are thinking of staying here - DON'T.
Jeff
This property almost makes it. Great location, quiet area, good layout of suite, well equipped kitchen, even has its own laundry. Receptionist friendly and helpful. Falls down in the cleaning, not dirty but would expect better. And the furnishings, you don't fix saggy sofa springs by putting a sheet of chipboard under the cushions! But would I book again... hell yeah.
Allan
Property met all my expectations, also I was late to check in. Reception was super helpful. And then when i checked out, left something behind, again super helpful.
Sharon
Construction next door started 6.30am every morning. Comfortable refurbed unit but missing handles on kitchen cupboards, no ventilation in bathroom, no dryer in laundry. No wifi. No Foxtel sports.
Raymond
Complex and close to CBD,
Noisy due to construction next door.
Noisy due to construction next door.
Vittorio
Very deceiving! Nice on the outside but extremely disappointed with the inside. A torn cushion on the the sofa bed, no mattress in the sofa bed?? Wobbly table and unstable chairs, the curtains were dirty, faded and wouldn’t open properly among other things. The decor was unappealing, it seemed that management wanted to renovate but with no money? Very poorly decorated. For what they charge it was a very ordinary stay and if there was a zero star rating this place would get it!
Madeleine
Views are amazing and short walk to surfers paradise.
Fan and light in lounge and bedroom did not work
Fan and light in lounge and bedroom did not work
Maree
It was a very convenient location but the cleanliness of the apartment was not good
Verified traveler
The location is great and the property is nice and quiet. The public areas around the pool are well looked after. The room was well equipped.
However I guess I must have misread the website, as I thought it said “serviced weekly”. One website says “ limited housekeeping” it was generally clean when I arrived
I stayed for 3 weeks and no one came to clean, ever. There was a spoon in the cutlery drawer which had congealed food on it from a previous occupant. The stove top, which needed cleaning, shed rust every time I used it. There was some suspicious dirt in the car park stairwell, which was there when I arrived and still there when I left.
However I guess I must have misread the website, as I thought it said “serviced weekly”. One website says “ limited housekeeping” it was generally clean when I arrived
I stayed for 3 weeks and no one came to clean, ever. There was a spoon in the cutlery drawer which had congealed food on it from a previous occupant. The stove top, which needed cleaning, shed rust every time I used it. There was some suspicious dirt in the car park stairwell, which was there when I arrived and still there when I left.
Verified traveler
Comfortable place, but cleanliness is questionable
On arrival we had to clean before we managed to settle down. The bathroom was filthy, hair all over the place, mirror was not cleaned and there were poop smears on the toilet seat.
We had to ask for a vacuum to clean the place. Once we cleaned everything, it was fine and comfortable. The bed was comfortable.
We had to ask for a vacuum to clean the place. Once we cleaned everything, it was fine and comfortable. The bed was comfortable.
Verified traveler
The only good thing was location.
Close to surfers paradise.
Room is dirty out-dated
Fold out couch was broken
We had two small children and on the second floor level
Had to take three large suitcases up three flights of stairs from car park
Wasn’t showed to our room just given key
Not the most friendly service.
You get what you pay for
Close to surfers paradise.
Room is dirty out-dated
Fold out couch was broken
We had two small children and on the second floor level
Had to take three large suitcases up three flights of stairs from car park
Wasn’t showed to our room just given key
Not the most friendly service.
You get what you pay for
Hugh
Good value for money for non fussy guests.
Walkable location to Surfers Paradise. Apartment living is close to neighbors. Furniture is well used. Most things work with a bit of imaginative effort. I enjoyed my stay and for the low price would stay again. Pleasant enough for a single or non fussy couple or family.
Verified traveler
Excellent location. Very affordable and comfortable. A bit run down, could definitely of with a bit of TLC.
Melissa
Ok accommodation
Much older apartment style... it was clean but the people we stayed left clothes in the washing machine... yuk
Verified traveler
To be fair and honest, not like the pics you see. Not the cleanest, carpet dirty, grime in bathroom, used candles to mask smell, dishes weren't clean so we bought paper plates ect. I didn't expect the rits but i did expect a better room then what was given! Pros - not a bad walk to surfers & cafe down the road was great.
Verified traveler
The property is run down. Housekeeping did not visit my room. I may have well have stayed at a caravan park
Verified traveler
Affordable modern apartments 5/5 stars
Affordable modern serviced apartments. I ended up extending my stay. Excellent location. Walking distance to Supermarkets, beaches, gyms and parks. Friendly customer service team.
Lily
Nice affordable accomodation not far from Surfers Paradise with friendly management and comfy rooms.
Paul
Out dated,dirtt proowrty phone to call office waa yellow and dusty,air con vent were black had to ask to clean
Verified traveler
Walking distance to Surfers. Not enough street lights for returning to apartment at night though. Staff very friendly and helpful.
Verified traveler
This property is great given the price & location. It's only a 5 min walk to Surfer's Paradise over the bridge. The apartments have everything you need for your stay. There's also a nice pool & bbq area. The only negative is that the furniture/fittings in the apartment is a mix of clearly old stuff and clearly new stuff - so the management clearly replaces stuff when it stops working/breaks. Which isn't a bad approach given some of the guests that stay here. The reception staff are very knowledgeable, friendly and are eager to rectify any issues you have quickly. We would definitely stay here again!
Jen
Nice, friendly place, good location - short walking distance to shops and 10 mins from the beach.
Dot
Comfortable, clean, quiet and a good location.THE SHOWRR WAS GOOD . The information provided was excellent,
Monica
The location of the property was very good. It was far enough away from the hustle and bustle of central Surfers but close enough that you could walk to everything Surfers Paradise has to offer. The accomodation was sufficient for what we paid but felt the place was very dated and could do with a much needed upgrade. Bed was comfy and kitchen contained everything needed. Pool was great but again could be upgraded. Car park and security was great. Didn't realise we had a laundry behind a door until the day we left. Perhaps a sign could help others find this.
DiyangCui
Good location， clean and spacious room. Excellent communication!
Joe
Good facilities, good location. Comfy bed
Kitchen was outdated, there was an old filthy mattress against the wall in the kitchen. All the pots, pans and plates were still dirty and greasy from the person before. You’d have thought the hotel would have checked this. No air con in bedroom. Sofa in the living room was falling to bits. The place just needed a big make over. Reception hours on weekends were only open for an hour or so and closed at 4:30 weekdays therefore when we needed something couldn’t contact them
Kitchen was outdated, there was an old filthy mattress against the wall in the kitchen. All the pots, pans and plates were still dirty and greasy from the person before. You’d have thought the hotel would have checked this. No air con in bedroom. Sofa in the living room was falling to bits. The place just needed a big make over. Reception hours on weekends were only open for an hour or so and closed at 4:30 weekdays therefore when we needed something couldn’t contact them
Verified traveler
All of the dishes that were in the cupboard (plates,bowls,cutlery, and cups) all needed to be washed before they could be used all of it had visible food stains on it. The floor hadn’t been vaccuumed and under neath the lounge was disgusting
Verified traveler
Absolutely loved my stay here. Easy to get to surfers paradise etc
Verified traveler
there is no privacy if your on the ground floor put some nets up so every1 walking past cant look in also put some matress padding on the beds soooo hard would be nuce for your room to be serviced with tea coffee toilet paper and towels otherwise ok
Verified traveler
The walls were so thin you could hear everything from the next apartment. That's the only thing I can fault.
I traveled with a baby and the staff were happy to help me take the pram down the front stairs when I went out for the day
I traveled with a baby and the staff were happy to help me take the pram down the front stairs when I went out for the day
Verified traveler
Fantastic location but a bit dated but good value for the price.
Verified traveler
The property is in a great central spot. Within walking distance of shopping centres and a good choice of restaurants yet still in quiet surroundings.
Verified traveler
Very tired and in desperate need of an update but the room and linens were clean and the staff were lovely.
Verified traveler
Great location, very friendly, helpful girl at reception. Only downside tenant in unit above was extremely noisy. Girl at reception did her best to resolve the problem quite well. Overall very happy!
Happy
Nice easy location. No hassle late check in and easy to find.
Verified traveler
Stay elsewhere
The location is great but the apartments are not so great. The apartment we stayed in had dirty marks, scratches and holes all over the walls and doors. There were plaster patched all over and a badly patched up mouldy hole in the bathroom ceiling. Uncomfortable bed and sofa that was broken and ripped. The whole place is in need of refurbishment. The complex didn't feel like a holiday complex as it was a mix of people living there and tourists. The pool is not heated despite them advertising it as heated on the website and on the sign right outside the reception. There are also security issues on the complex. The door screens have holes in them that you can put your fingers through and unlock from the outside.
Letisha
First time staying at the Chevron PHA, Myself and my friends were overly pleased with our stay. Very easy with checking in and out. We were told the swimming pool is heated throughout the year but it was not. Instead we enjoyed a short walk to the beach :) and Yes I will be back.
Verified traveler
we had a exelent vuew from our apartment balcony and bedroom window place was cosey manager Terry and staff were frendly and helpfull we had good time
Verified traveler
Good locatio. No dishwasher and no whites on the window so everyone could see in if you had the curtains open
Verified traveler
Decent size apartment. Good front room and kitchen area. Nice balcony
Verified traveler
Nice n quiet. Clean n secure. Central location to all attractions
Verified traveler
Location and pricing is perfect. Easy to check in and out.
Rooms need freshen up and good clean
Rooms need freshen up and good clean
Verified traveler
I was extremely pleased overall, very well equiped kitchen, nice comfortable queen sized bed, Great hot high pressured shower.
The young staff member could not have been more accommodating with help and enquiries. Would definitely stay there again 😊
The young staff member could not have been more accommodating with help and enquiries. Would definitely stay there again 😊
Verified traveler
Ok for budget holiday place fan in room was not working so needed maintence
Verified traveler
The actual complex was very nice. Room service was lacking attention
Verified traveler
Close to Surfers Paradise. Nice and quiet. Great for walking
Verified traveler
wonderful stay and great management running the place.
Verified traveler
Was fairly quiet which was great. Bed was just a little uncomfortable
Verified traveler
Charging 10$ additional for Air conditioner per day. 10$ extra if you need Wifi in the property. One toilet roll for 5 days stay, no extra rolls provided. The service for room cleaning is once in every 7 days so the room doesnt get cleaned.
Swimming pool was really dirty on day first two days.
Swimming pool was really dirty on day first two days.
Tanya
Great location. The property has tired and some broken fittings.
Suva
The only thing that I like about it is the location.
Zana
Very friendly staff apartment decent and clean great location in surfers Paradise
Linda
There are better places you can go
It’s really not that close to the main strip of Cavill Avenue
You have to pay an extra $10 a day for aircon
You need to obtain your own toilet paper after you use up the one roll you provided with
There is no elevator so you have to drag your luggage up stairs
They are hardly there on weekends as reception closes midday on Saturdays and 10.30am on Sundays and they ignore after hours calls to the after hours mobile emergency number they provide
It’s really not that close to the main strip of Cavill Avenue
You have to pay an extra $10 a day for aircon
You need to obtain your own toilet paper after you use up the one roll you provided with
There is no elevator so you have to drag your luggage up stairs
They are hardly there on weekends as reception closes midday on Saturdays and 10.30am on Sundays and they ignore after hours calls to the after hours mobile emergency number they provide
Verified traveler
Great position but unit very dusty and dirt on the window sill in kitchen. Would stay again but does need a good clean.
Christie
Air con didn’t work, fan in bedroom we had to take light bulb out to leave the fan on and couldn’t change the fan speed, only one bedside lamp worked, all the plates were wet/smelly, back balcony was covered in dirty old cigarette butts that we had to clean up before allowing child outside. Bed and pillows were very uncomfortable. When we arrived room was open but after being shut up overnight smelt very musty. Shower didn’t work properly, taps didn’t turn off and toilet kept running. For the price I paid I was very disappointed.
DontStay
Our car was robbed due to their car garage is broken, they didnt took accountability to all of our stUff that hAd been stolen. We also asked for another day of stAy but they’ll charged us double despite of our bad experience. We even ask to see the cctv but they did not show us. Don’t stay here carpet is old and itchy, no elavator and no aircon in the room only in the lounge area, curtAin is broken and can be seen outside! The plate brush looked like used in the toilet too very dirty!!
Lorraine
Quiet close to Cavill Circle Mall (shopping Cafes ) Surfers Paradise Beach Handy to the Light Rail
ralph
The apartment was spacious and comfortable.
The air condition remote was absent. When I rang about it I was told that they would come in the morning. However our stay was for only one night. So no AC
The air condition remote was absent. When I rang about it I was told that they would come in the morning. However our stay was for only one night. So no AC
Robert
Wifi didn't work....
Verified traveler
Away from the hustle and bustle of Central Surfers Paradise but only a 10 min walk to the beach.
Vegas
Definitely NOT a 4.0 rating
Room stinks as we entered, dirty carpet and walls, old and very dated. We asked for a refund and checked out immediately. Fortunately the front desk guy was very understanding.
Michelle
Relaxing
It was a pleasant stay and close to everything but away from the hustle and bustle of a busy place.
Mick
Disappointing stay
I didn't expect too much from a fairly budget room, just needed somewhere to shower and sleep. However, the room still didn't meet expectations.
The bathroom light didn't work. I took a bedside lamp into the bathroom to plug in to the outlet near the sink, that didn't work either. Tried the other bedside lamp and it worked, third time lucky.
The shower was horrible, the adjustable shower head seemed to be broken and it was like showering under a half-squeezed garden hose.
Didn't seem like much care had been taken in cleaning/preparing the room.
The bathroom light didn't work. I took a bedside lamp into the bathroom to plug in to the outlet near the sink, that didn't work either. Tried the other bedside lamp and it worked, third time lucky.
The shower was horrible, the adjustable shower head seemed to be broken and it was like showering under a half-squeezed garden hose.
Didn't seem like much care had been taken in cleaning/preparing the room.
jacob
Average
Can't complaint, unless we were asked to throw our own bin.
S
Disappointed
This Hotel Apartment needs update with carpet ,furniture ,appliances , was a disappointment
Verified traveler
Great location on quiet side street 10 mins walk to beach 5 mins from restaurants shops and bars
Verified traveler
close to centre
easy to reach close to town centre and shops close to transport
Verified traveler
handy to Surfers
The reception team were excellent and very helpful.
Verified traveler
Quiet apartment within walking distance of
Quiet apartment within walking distance of the beach. Well stocked with appliances; fridge-freezer, washing machine, dryer and microwave.
Small bathroom (no bath) but the shower belts out water.
Spacious lounge area and patio
Small bathroom (no bath) but the shower belts out water.
Spacious lounge area and patio
Verified traveler
No towel
The only thing I didn’t like no towel supplied so I could take a shower. The room was clean and very close to pubs
Nic
Bond not returned
Stayed at the Chevron Palms Apartments for almost 3 weeks. Was not given my $200 bond at the end of my stay (paid in cash) was told it would refunded onto my card. Returned 3 months later to be told by the same guy that said it would be put onto my card that he is the new owner and he has no record of the transaction because he has changed all the computer system, what poor service.
Verified traveler
Good location and comfortable stay
Lovely apartment had everything you need from kettle, microwaves to washing machines. Good location about 10 minute walk to the main section of surfers paradise with the bars etc. Would stay here again.
jack
Neat and tidy, great location.
I stayed 3 nights and was very happy with the apartment over all.
Is charging an extra $10.00 per night to use the heater/aircon a Queensland thing !? Lol.
Is charging an extra $10.00 per night to use the heater/aircon a Queensland thing !? Lol.
mary
Value for money
We had a lovely stay. Quite area. Hosts were lovely. 10 minute walk to Caville Avenue, lots of eateries and shops.Coles supermarket on way to hotel for supplies and a pleasant walk over bridge.
yaz
Very rude staff, no people manners. The washing machine flooded the appartment when we were asleep, called the motel and they pretty much told us to go home cause we lived 2 hours away. All our belongings were soaked. They blamed us for the dodgy equipment. Wires hanging from the roof, no screens on the window on the top floor. Carpet not cleaned probably.
We had a young baby with us and they didn’t want to give us another room. Told us we weren’t allowed to use the equipment in the new room (washer and dryer) had to take all our wet belongings home. Would never ever go back again! Holiday from hell!
We had a young baby with us and they didn’t want to give us another room. Told us we weren’t allowed to use the equipment in the new room (washer and dryer) had to take all our wet belongings home. Would never ever go back again! Holiday from hell!
Verified traveler
Tv never work on arrival then told I had to pay extra for air con. There was no one on site and had to wait over an hour to get it all sorted
Gerry
Would not go back there or Recommend
We were put on second floor no lifts, I have back injury and spent most of my stay on the bed as the stair climb aggravated my back. Told office staff but was not offered one on ground floor. We stayed 5 nights, price was good but facilities were poor. Wifi cost either $10 per day or 3 days for $15. Only for one person multiple devises were not accepted. 1 roll of toilet paper provided and we had to buy our own. The appartment had Airconditioning but it cost $10 per day for the remote. Very poor overall but position wise close to surfers.
Verified traveler
chevron palms review
very average not worth the money i dont think stayed in better places for the same price
Verified traveler
No go zone
Rooms not secure, keys fit all rooms. Weekly cleaning not done. Oven/stove only 50% working, Ceiling fan inoperative, reported to reception, nothing done about faults. Sofa bed not usable . Staff rude and ignorant
Tracey
Basic
The room was good (second floor overlooking road). We were surprised to find that you need to pay $10.00 per day for air conditioning, however there are overhead fans which did the trick as it was not too hot. We were also surprised to see that you can smoke on the balcony, with a supplied ashtray, which gave the room a bad odour. I think a previous guest placed a full ashtray in the cabinet under the sink as the odour coming from under there made me quite ill. We chose to remove the bin and not open that cupboard at all. There was only 1 roll of toilet paper to get us through the week which is less than satisfactory. The key for the parking was a bit tricky as it needed a lot of playing with to get it to work each time. The parking was quite good though.
Overall, the accommodation is close to Surfers Paradise but far enough away to avoid to party goers and revellers. The pool was clean, well maintained and very enjoyable. Close to restaurants and the like.
Overall, the accommodation is close to Surfers Paradise but far enough away to avoid to party goers and revellers. The pool was clean, well maintained and very enjoyable. Close to restaurants and the like.
M.
Easy access to beach, town and scenic canal
Staff were accommodating to support our late check-in, and had keys waiting for us. The pool was very nice, as were the lounge chairs. The apartment had basic dishes but when we arrived there was very little toilet paper; I let staff know first thing the next morning. I was told some would be delivered to the room, but when we returned later in the day there was none and we had to ask a second time. Basic amenities should always include toilet paper, Kleenex and paper towel. Also, the shower doors were broken and the bathroom sink was clogged.
Verified traveler
Clean tidy and very friendly
I have stayed here before and would stay again the owners are super friendly
Alessandro
It was okay.
Clean room.
Fan in bedroom and hairdryer not working.
No fan in bathroom.
Overpriced internet access.
Only 1 roll of toilet paper and one little soup, after that you have to buy some yourself.
No shampoo.
Crockery in the kitchen was really limited and made cooking hard.
Reception is only open for a really short time in the morning.
Access to Black B is difficult due to the faulty lock. When we called the emergency number for help no one answered the phone.
Only recommended to people with maybe a lower budget and lower expectations.
By themselves this problems weren't too severe but added up it did make the experience less enjoyable.
Otherwise it would have been quite a nice stay.
Fan in bedroom and hairdryer not working.
No fan in bathroom.
Overpriced internet access.
Only 1 roll of toilet paper and one little soup, after that you have to buy some yourself.
No shampoo.
Crockery in the kitchen was really limited and made cooking hard.
Reception is only open for a really short time in the morning.
Access to Black B is difficult due to the faulty lock. When we called the emergency number for help no one answered the phone.
Only recommended to people with maybe a lower budget and lower expectations.
By themselves this problems weren't too severe but added up it did make the experience less enjoyable.
Otherwise it would have been quite a nice stay.
robyn
Nice place to stay very close to all shops
Lovely place to stay very close to all shops and the staff was very friendly the only disappointment was they turned off the pool from being heated as the weather was a little cooler than normal.
Daniel
Not really holiday
We was very surprised about the policy of hotel, we found 1 used toilet paper and that's it, no shampoo or different detergent, used dishwasher soup only for 2 washing and they asked to cleaning all apartment before leaving. Unbelievable service. But very nice swimming pool and easy car parking, and comfortable room.
brie
Okay hotel.
For starters the dryer and switches in the bathroom were faulty and dangerous. A light in the living room kept turning itself on and off 24/7. Final problem that has turned me away from ever coming back would be that a lamp in the living room exploded on my friend who was with me. Not only did it land in her hair/head the glass cut her arm and bruised it. We then told hotel staff who then had someone who doesn’t work there clean it, he did poorly resulting in glass remaining on the floor. We then told staff again the next day and she was grumpy, rude and not a nice person to be around.
Location & surroundings
Chevron Palms
50 Stanhill Dr, Chevron Island, Australia
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Chevron Palms
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