Name: 3HB Guarana - Duplicated ID 909974
Address: Quinta do Milharó, -, Olhos D'agua, 08200, PT

10/10

Exceptional

14 Jul 2026

Gary

The resort was amazing, beautiful with lots of activities. The food was delicious in the buffet and the restaurants.

Partner

8/10

Excellent

21 Jun 2026

Stephen

The hotel needs adult only sections ie the sports bar there is nothing like watching the football with kids screaming and running around, the music bar is more adapted for children, and somehow a section of the restaurant, also it has three pools so why not make one adult only, otherwise a nice hotel.

Partner

8/10

Excellent

11 Jun 2026

Daniel

Great resort, excellent for families. 10 minute walk to beach was the only downfall.

Friends_and_family Family

10/10

Exceptional

17 Oct 2025

Michael

The room was ideal, however a walk in shower would have been better.
The bar were fine and the bar staff work very hard. One observation is when your sitting in the reception area you have to go down stairs to get a drink.

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Lynn-Ann

Clean room and pool. The staff went above and beyond. Would highly recommend

Leisure Partner

10/10

Exceptional

08 Oct 2025

Yvonne

The cleaning staff went above and beyond - the hotel was very clean! (they even cleaned the roofs!)

Good food, varied entertainment, clean pools, attentive staff - overall very good experience.

Leisure Partner

4/10

Poor

10 Jul 2025

Verified traveler

Kids love this place

Great place for kids. Not so nice if you like peace and quiet. Food was mediocre.

Partner

10/10

Exceptional

23 Jun 2025

Orlene

The staff at 3HB Guarana are all to be complimented for the excellent care provided to their guests. The quality of the food and the cleanliness of the entire facility are noteworthy. Special thanks to the front desk staff for their assistance in navigating a concern with one of my excursions.

Leisure Friends

10/10

Exceptional

19 Jun 2025

Brenna

Stayed here with my best friend as part of a grad celebration trip and loved it. The food is absolutely incredible-- so many options, all of great quality! Was concerned when I found out even the \"restaurants\" that you need to reserve at are buffet style, but these are truly the best buffets I've ever seen. There are taps of beer, wine, sometimes sangria, water, and soft drinks you can almost always access, and we loved the reusable water bottles they gave us at the start. The bars were great, too. I thought that it would have direct access to a boardwalk to the beach, but you need to walk around the building to reach a small beach and a few blocks to the nearest large one. There's a lot of loud kid-oriented programming from 3:30ish-5, and in the evenings there are often concerts or karaoke (which is a fun time!) until around 10. Couldn't hear the kids stuff from our first floor room but the evening music was definitely loud. Never a huge problem, though. Overall, such a great place to relax and make the most of all-inclusive amenities!!!

Leisure Friends

10/10

Exceptional

11 Jun 2025

Stephen

Lots to do and very clean

Leisure Friends

10/10

Exceptional

03 Jun 2025

Olivia Sue

Everything was to our liking

10/10

Exceptional

02 Jun 2025

Hans Jorg

Everything was just very good...no comments

Leisure Family

4/10

Poor

01 May 2025

Brett

Too many young children, like vacationing at the nightclub and bars. Ages from 1-14 years old

Leisure Partner

10/10

Exceptional

22 Apr 2025

Avril

Extremely well run hotel

Found this hotel to be exceptionally well run. Although very busy, there was never a problem in finding a table for our group of 8 for meals.
The staff were very friendly and accommodating and the level of cleanliness was excellent.
The choice of food for every meal was really extensive and the quality very good.
Would definitely recommend for families.

Friends_and_family Family

10/10

Exceptional

16 Apr 2025

Grace

H, hotel is clean, our room was very clean too. Staff very polite & respectable & it works both ways.dinning area food well displayed ,good spread.Toilets exceptional, even with many people using them.

Partner

10/10

Exceptional

20 Oct 2024

MAHIR SHAHRIYAR

Food was unreal - especially non meat options which was surprising. Facilities are high standard ,staff friendly too. Thoroughly recommend if you're looking for a place to relax

10/10

Exceptional

20 Oct 2024

carrie

Great food—Large selection. Wish we would have planned on being there longer.

Leisure Family

10/10

Exceptional

14 Oct 2024

Teresa

Excellent

Leisure Family

8/10

Excellent

24 Sep 2024

Moleen

Check in and check out was very smooth. All staff were very friendly and went above and beyond to make sure that we had a lovely stay. Rooms and facilities were very clean. The beach was walkable down the cliff and that provide =d much needed exercise especially after the irresistible food which we was provided in all restaurants within the hotel. Wonderful stay and will definitely go back!

Leisure Partner

8/10

Excellent

21 Sep 2024

Jacqueline

Positives - very clean rooms, oriental and Mediterranean restaurants make a change from the main dining area and not limited to how many times you can use them. Safe in the room is great.

Negatives - loungers could be cleaned. The oriental restaurant is closed on Sundays and Mondays. The pools are freezing cold. The lower ground spa pool and jacuzzi are also very cold. In my opinion for what we pay we should get heated pools. Entertainment in the M bar is good but repeated so much that it’s too much. I would expect the same stuff for each week but in two weeks I heard all of the same stuff at least 6 times, likely more. At every meal they take your room number and how many are dining and I can’t think of why. It’s all inclusive so this makes no sense to me, but maybe they have their own reasons.

Overall a nice place but wouldn’t go again. I’ve had much better experiences at other all inclusives.

There are two beaches, the smaller one about 5-8mins walk and 126 steps to the large one which is beautiful.

Vilamora Marina is lovely and a 10-15min walk to the beautiful beach which is stunning with bars and places to eat, amazing actually.

Leisure Family

10/10

Exceptional

19 Sep 2024

Ian

Enjoyed the hotel perfect for our short break

10/10

Exceptional

02 Sep 2024

Sarah

Great if you have kids, was very loud.

Leisure Partner

10/10

Exceptional

15 Aug 2024

Fabiano

A bit overcrowd, some restaurants are not always available without an early reservation. Cleaning is excellent but more than once the staff forgot to replace all the towels.
Surroundings are safe and walkable but in a day or two you can easily visit everything there.
Apart from that, we really loved everything else, especially the warm staff.
We would like to come back one day.

Leisure Family_with_children

8/10

Excellent

10 Aug 2024

Jay

Would recommend

Leisure

10/10

Exceptional

09 Aug 2024

Rob

Excellent week we wil be back

Leisure Family

8/10

Excellent

10 Jul 2024

Patricia

Only buffet options. Not much variety from day to day

Leisure Family

10/10

Exceptional

26 May 2024

lorna

Great staff, spotlessly clean. Would have preferred tea/coffee making facilities in the bedroom. Overall fabulous place!!

Leisure Partner

10/10

Exceptional

25 May 2024

Marie-France

The staff were extremely helpful and kind. They went out of their way to accommodate any of our requests. The food in the buffet was very good and had a lot of options. The Japanese restaurant was excellent. The entertainment staff were very approachable and humurous. We really had a wonderful stay! The only thing that you should know is that this is really a family oriented resort with many young children. As two adults, that part wasn't favourable, but for a family with small children, this is the place to go!

Leisure Partner

8/10

Excellent

30 Oct 2023

Paul

Very good hotel for a family break. Good pools, all inclusive selections good.

Leisure Family

10/10

Exceptional

29 Oct 2023

antoinette

Excellent stay friendly and extremely clean

Amazing stay very clean very friendly, helpful, let us keep out luggage after check out, and ate still until we left.
The only dis appointing thing was my hotel massage 75 euro awful massage just felt like somebody rubbing the ha da o er and no water offered afterwards and miserablw face just wanted to go home as i was the last client. Hotel was impeccably. We would stay agsin.

Friends_and_family Family

10/10

Exceptional

19 Oct 2023

Donald

The food was excellent and we loved our room. Our only objections were that the indoor pool was a little cold. Even stranger, the jacuzzi was cold, which obviously surprised not only ourselves but other guests we watched trying to use it.
We tried to see the evening entertainment and it was ok for a short time but it was very distracting and annoying to have all of the little kids dancing and running around in front of the stage, even thought it was later in the evening. The kids were fine being in attendance, even though they would not have enjoyed the music, but it would be helpful if, at the beginning of the entertainment , someone asked that everyone (including children) stay away from the space in front of the stage. While we watched it was a total day care/playground in front of the stage with kids racing each other around the area and back and forth continually. Just a suggestion. I noticed several other people, especially older people, leave early because of this.

Leisure Partner

8/10

Excellent

15 Oct 2023

CAROL

Clean hotel, in a good location

Lovely hotel in good quiet location, the majority of the staff were all helpful and friendly. All staff work hard, the hotel and grounds are spotless. Food and drink was good for a all inclusive !!

Partner

10/10

Exceptional

13 Oct 2023

Katsiaryna

I glad i choice this hotel. Facilities and pool area very nice. Restaurant got so big selection of food, every day different and tasty. Always lots of fresh fruits and juices, also many options for kids. By pool area we had nice music and lots of activities for kids and adults. We booked pool view room and got amazing sea and pool view . Thank you all staff , everyone very friendly. There is in restaurant area lady who clean a table , she is amazing. And when you see her in the morning she cleaning table , smile and singing , your day definitely start with good mood . Unfortunately i not get her name. But wanna say to her Thank you very much .

Leisure Partner

8/10

Excellent

11 Oct 2023

Karla

3*

Hotel is nice for families, quite crowded when busy.
We travelled in early October and the pool bar was closed, even though it seemed like high season still. Although the hotel is kept clean it has a weird \"toilet small\", specially in our room and on level -1.

Also, we asked for late check-out since our flight was at 8pm and traveling with a baby, they said they were fully booked, which was not the case since you could book rooms online. I then asked again and said I would pay extra if needed and they suddenly weren't fully booked!

Friends_and_family Family

10/10

Exceptional

02 Oct 2023

Jacqueline

Could not fault the Hotel at all, Brilliant.
Alas not enough to do around the Hotel within easy reach, Taxi or other transport required

Leisure Partner

8/10

Excellent

25 Sep 2023

Susan

Generally a nice resort for families, would have preferred an adult only section and pool. Coffee and tea were from a machine vs fresh and were only available at breakfast unless you went to bar to obtain. No coffee maker in room. Drinks were self serve, would have been nice to have it served.

Leisure Family

10/10

Exceptional

22 Aug 2023

Irene

It was very family friendly. Maybe a littlw too many people though.

Leisure Family_with_children

10/10

Exceptional

12 Apr 2023

Reinaldo

lovely place i hope you can come back soon amazing

Leisure Family_with_children

10/10

Exceptional

10 Apr 2023

Verified traveler

Lovely hotel

Lovely hotel. Lots to do for kids and nice setting for adults. Lots in the area to do as well.

Friends_and_family Family

10/10

Exceptional

05 Sep 2022

Mario

Good entertainment and friendly staff.

Leisure Family_with_children

2/10

Poor

28 Aug 2022

Verified traveler

Bed Hard, poor A/C, feeding time at the zoo

Friends_and_family Family

10/10

Exceptional

22 Aug 2022

Richard

Excellent staff, entertainment, facilities, food spread, cleanliness and room.
The booking system for sport activities was tedious, illogical, and not organized well.
Overall, enjoyed our stay.

Leisure Family

10/10

Exceptional

16 Aug 2022

Ann

This hotel is fantastic. It is extremely clean and staff worked really hard to maintain the standards. There was a wide choice of food which was of a good quality. Couldn’t fault it at all.

Leisure Family

6/10

Pleasant

19 Jul 2022

sadaf

The hotel was clean and looked nice
But the food was awful
All 3 restaurants served the same food buffet everyday. Never anything new at all .
The drinks and cocktails were actually disgusting. Was too sweet and. It much options .
We had paid for all inclusive but ended up buying our own drinks from a corner shop everyday

Also definitely not the best resort to go and relax. Way too many kids
The children kids was only good enough for maximum 5 years old so all the older kids were in the same pool as adults and we constantly got hit by balls ans water splashes .
Would definitely not got back
Oh and the AC don’t work properly

Leisure

8/10

Excellent

08 Jul 2022

Ian

W

Leisure Family

10/10

Exceptional

25 Oct 2021

stuart

Great place first class

Leisure Family_with_children

8/10

Excellent

27 Jul 2021

Verified traveler

Nice place, food not very differentiated.

Leisure Family_with_children

8/10

Excellent

13 Jun 2021

Jenna Mosley

Riu Guarana

Very busy hotel. Food was a bit repetitive after a few days but not unpleasant.

Friends_and_family Family

10/10

Exceptional

11 Jun 2021

Yan

Amazing hotel

Friends_and_family Friends

8/10

Excellent

10 Jun 2021

Verified traveler

Clean and tidy.Room was a nice size ( family room)
Plenty of clothes storage.
Staff really friendly

Leisure Family

10/10

Exceptional

08 Jun 2021

Stephen

Thank you Portugal.

Great stay, very well run and maintained, excellent staff across the whole hotel.

Lovely beach very close by.

We all had a great time.

Thank you

Friends_and_family Family

8/10

Excellent

06 Jun 2021

Nicole

Lovely hotel overall

Lovely hotel in beautiful location near the beach. Great customer service. Main drawbacks - pillows too thin, food became very repetitive after a few days, lack of pool loungers available as towel policy not enforced by management.

Friends_and_family Friends

4/10

Poor

04 Jun 2021

John

Nice Hotel but with shortcomings....

From our 5 night stay the good points and not so good were as follows:

Good - modern and spacious rooms, good location, cocktails by the pool, 10 minute walk to an amazing beach. Friendly and accommodating staff. Hotel clean and well kept.

Not so good - The food was very repetitive, buffet only and dinner was largely the same as lunch in terms of choices. We were usually in and out within 30 minutes and it felt like a college canteen and the food uninspiring and the same virtually every night. Evening entertainment was really poor, the bar was very basic with no charm or character whatsoever. Pool was cold and the hotel busy, making it feel a bit too crowded and difficult to keep your own space given Covid-19.

In conclusion, the hotel is probably fine for a family with young children but anyone looking for a little more style, sophistication and decent food (which it had none of) should probably look elsewhere.

Partner

8/10

Excellent

28 May 2021

Elliot

Very nice all inclusive hotel

Hotel was big. Food was great choice and plenty of it. Rooms were comfortable although air con wasn't on while we were there, luckily had a ceiling fan. Amazing views and location. Pool area was nice although ideally could be bigger for number of guests. Staff were friendly and helpful. Drinks selection was very good and normal brands not cheap copies. Overall highly recommended.

Friends_and_family Family

10/10

Exceptional

28 Oct 2020

d

Excellent even under difficult conditions

We traveled during increasing COVID 19 restrictions but the hotel was very well maintained. A reduced service was offered and we enjoyed our time at this resort. After returning we tested negative for COVID so I can assume the conditions at RIU are protective to the guests.

Partner

8/10

Excellent

21 Oct 2020

Chanceline

Food service was good, cleanliness good. Happy with daily cleaning of bedroom. Some staff were really nive and helpful. Poolside cleanliness maintained well. Resort has a lovely view of the outdoor pool etc.

Partner

10/10

Exceptional

29 Sep 2020

BR

Fanatstic hotel, check in was easy. Due to covid check in is 4pm however they had a room available and let us check in at 10am. We were given out all inclusive wrist bands upon arrival.
They allocate you times to eat in a 1 hour window due to covid, which is good as it maintains a good social distancing level.
Rooms are clean, you are provided pool towels also.
1.5l bottles of water
Breakast, lunch, snacks and dinner.
Entertainment
Pool ammenities.
The beach is an 5 min walk down the hill.
The hotel doesn't have a shop to buy anything but at the bottom of the road there are shops.

Leisure Partner

8/10

Excellent

20 Sep 2020

Verified traveler

Nice location. Excellent staff. Spotlessly clean. Swim up bar closed. Disco closed. Poor evening entertainment.

Leisure

8/10

Excellent

04 Sep 2020

Adrian

Hotel was very good and service exceptional. Covid precautions were well thought out and easy to use.
Food selections appeared to be pared back from normal spec and Asian/Grill restaurants not operating. Pool bar also closed which was understandable but a disappointment. Overall they were trying their best in difficult times.

Leisure Partner

10/10

Exceptional

20 Jul 2020

Verified traveler

Excelente. Recomendo. Boa higiene dos espaços e organização.

Friends_and_family Family_with_children

10/10

Exceptional

27 Jul 2019

Verified traveler

Comida, bebidas e cocktails na piscina e limpeza e qualidade do alojamento.

Leisure Family

10/10

Exceptional

22 Jul 2019

Zohar

Perfect stay

We are a family of 2 adults and 4 kids, and we had the best vacation ever! First of all, the staff was tremendously kind and the service was excellent everywhere (pool, restaurants, reception, room). The entertainment staff was super talented, and performed great shows, they all spoke 5(!) languages (English, French, German, Spanish and Portuguese), and were super kind/professional/funny/communicative. All day long there were great activities both for the adults and for the kids. The rooms were well organized and clean, we were only disappointed to discover there were no shampoo/conditioner in the bathroom, but there's a mini market just a 100m near the hotel, so it wasn't a problem. The food was fairly good, breakfast was best, the special Asian restaurant is recommende

Family

10/10

Exceptional

04 Jul 2019

Verified traveler

Like everithing um the hotel
Is a Very Nice hotel

Leisure Family_with_children

8/10

Excellent

29 Jun 2019

Verified traveler

In general everything was good. It can be improved the diversity of fruit (e.g: bananas) and the choices for the break.

Leisure Family

8/10

Excellent

30 Apr 2019

Pat

Couldn’t expect anything more for an all inclusive ClubHotel. Didn’t like the wines and beer from the machine. Should really invest in a heated pool. Unfortunate that families spent the time and money and can’t enjoy the pools! Beautiful, well manicured property. Great location, few minutes walk to the beach and town.

Leisure Family

10/10

Exceptional

22 Apr 2019

JoseSilva

Recomendo este hotel, otimo serviço e atendimento,Excelente

Leisure Family_with_children

10/10

Exceptional

21 Apr 2019

Verified traveler

The overall is quite good, the children’s are always busy with interesting activities and also the adults. The staff is really 5 stars

Leisure Family_with_children

2/10

Poor

20 Aug 2018

Jose

Not as advertised

Not as advertised. The room smell really bad when we arrived there.The room was for a handicap which my family was not. The food was not good at all.

Family

2/10

Poor

11 Aug 2018

Terry

No beach. No house coat slippers. No coffee maker in room. No alacart. Little entertainment. No shops on site

10/10

Exceptional

24 May 2018

Verified traveler

This hotel has it all

Close to beach, the food is excellent, staff and every corner of the hotel is great

10/10

Exceptional

28 Apr 2017

'liya

Close walk to beach

Loved our stay. Hotel was fantastic. Great food. Had a wonderful time with our infant daughter. Great resort that really caters to families and loves babies.

8/10

Excellent

23 May 2015

banzy

good stay

good overall & close enough to the beach agua d olhus

10/10

Exceptional

04 Apr 2015

Dee

Gorgeous staff, beaches and food. Bit outdated.

We stayed at this hotel in March 2015. The staff are second to none and were so helpful and considerate. We stayed due to my father's birthday, the management provided free sparkling wine in the room and rang him to wish him happy birthday. We arranged for a cake to be made by a local bakers which for the size and quality which we got was extremely cheap!
The food is amazing I could not fault it in any way. We stayed on All inclusive. I am vegetarian and there was plenty of choice and the choices varied for every meal. My father and sister both commented on the good quality of the fish and meat.
The beach is right around the corner max 10 minute walk down some stairs and it is a stunning beach. I can imagine it getting busy in peak season!
The only issue we had was that the bed's are extremely low and hard which made sleeping a bit uncomfortable. The hotel itself the decor is quite outdated it was like stepping through a time loop but nothing is breaking or falling apart and the hotel was at all times impeccably clean.

10/10

Exceptional

01 Apr 2015

40 ish couple

A perfect holiday

We loved every thing about hotel. Spotlessly clean. Freshly cooked food. Lovely staff. We had a perfect 5 day break.

10/10

Exceptional

01 Apr 2015

Alan

Beautiful hotel,friendly staff,great animation

Had a great room on the top floor with fantastic views of the pool area and the immaculate grounds overlooking the sea.The staff in all areas of the hotel were the friendliest I have ever met from the bar staff to the animation team,even the reception staff and the managers couldnt do enough to ensure you enjoyed your holiday.Would certainly recommend this hotel to friends and family and will definately look forward to going again to this hotel.

10/10

Exceptional

30 Mar 2015

Verified traveler

Nice hotel, a bit of a quiet area, food good, drinks served till 12pm!

10/10

Exceptional

30 Mar 2015

j

Lovely hotel with great staff

Just enjoyed a week at this hotel, the hotel and rooms are spotless, the food was great and the staff are friendly and helpful. The reception staff were most helpful when we decided to explore the area giving us details about bus and train routes. Although the weather wasn't too great at the beginning of the week the second half was better, so we got to enjoy the pool area.

10/10

Exceptional

28 Mar 2015

Devon

Fabulous hotel in nice location

Absolutely fantastic stay and the hotel staff couldn't have been nicer or more accommodating. The only reason I have rated the staff 4/5 is because of the slightly odd suited staff that would hang around normally near the dining room entrance looking like unnecessary security which made us feel more uncomfortable than welcome.
Other than that I wouldn't have any complaints. It was off season during our visit which meant after a bit of a trek down to the beach, we managed to find ourselves quite a private little spot to spend the day. The hotel grounds are very well kept and there's plenty going on to keep you entertained. A short walk down the road was a little supermarket which was convenient if you'd forgotten anything like sun screen. Otherwise the hotel has everything you need with plenty of food choices but like any all inclusive hotel, I imagine more than a week you would get bored of the food. Luckily there are other restaurants nearby if you want something different.
I would definitely recommend a stay here, we thoroughly enjoyed our visit.

10/10

Exceptional

24 Mar 2015

Verified traveler

Perfect hotel for a 3 day break...

This was just a little 3 night break away, expected nothing just wanted to relax. Hotel is beautiful and very well maintained, staff are extremely helpful and always smiling. There isn't much to do in the area, but only being there 3 days we didn't really want to venture out anyway, was more than happy to use the wonderful facilities of the hotel. Reception staff, bar staff and restaurant staff really made our holiday everything we asked was answered with a smile and never was to much hassle. Food was beautiful (people who complain must be very fussy or expect way to much of a 4* accommodation) also done is an early breakfast as we needed to leave early for the airport which again was no hassle. I could not fault this hotel one bit, and for the price we paid it was outstanding compared to other 4* hotels I've been to. Entainteners were lovely and very friendly always come round to speak after there show. Pool area, rooms and the whole hotel was immaculate. Drinks were great (funny smiley bar staff). Had a few treatments in the spa and the therapists were lovely and very professional at there work, well worth the money. All in all its a really great hotel. I'd definitely go back.
If I wanted to be extremely picky the only thing I would say is the beds are abit hard and the wifi (unless you have a USB port e.g. Laptop thats free in room) for Your phone or kindle can only be used in reception, so that was a slight pain. But really none of these would put me off its a GREAT HOTEL

10/10

Exceptional

22 Mar 2015

Spencer family

One week stay at Riu Guarana Olhos de Agua

We spent a fantastic week at the hotel. The food was brilliant, especially the fruit and seafood. The staff were extremely helpful and friendly and most spoke excellent English. The facilities were clean and well maintained. The room cleaning staff even produced remarkable displays with the towels. The hotel even let us stay after checkout time while we were waiting for our transfer for 4 hours having full use of the facilities. My only slight issue is that the bed is rather hard, even after the staff put in a mattress topper.

10/10

Exceptional

14 Mar 2015

andrew

a little bit of heaven

we had a lovely time it was a little bit of heaven the staff where fab and the food was just great the hotel should be 6 stars

Partner

10/10

Exceptional

10 Mar 2015

zoe

Love love LOVED this hotel!!!! Exceptional

Thebest hotel ever stayed in! Food amazing!
Staff so friendly and nice! Very helpful and happy!!
Location brill
I cannot fault the hotel it's pristine! No litter or rot in sight.
Just perfect

10/10

Exceptional

10 Mar 2015

Verified traveler

Great break in a fantastic hotel

Fantastic hotel, clean, tidy, well equipped. Entertainment was fun. Food very varied and of a good standard. Bed was a little hard but maybe because we have bad backs so may not be a problem for anyone else. Easy to get to local towns by taxi if looking got something to do. Close to the beach, either down a hill or down quite a few steps. Can't recommend highly enough, will return

10/10

Exceptional

09 Mar 2015

sylvia

Lovely hotel

booked this hotel last mintue but will be returning very soon

10/10

Exceptional

09 Mar 2015

Lou Lou

This was my second stay within 12 months.

This was my second stay within 12 months and the hotel and staff were as good as I remember. I travelled with a friend and we met other friends there who arrived a few days later to celebrate a birthday. Once I told the staff of my friends birthday they went above and beyond to make our stay and her birthday an amazing one. The reception staff organised a fabulous cake for us. The restaurant managers Francisco and David dressed our table beautifully and the champagne kept flowing. Later in the entertainment bar every effort was made to spoil our friend and make her feel special.
The weather was great, the pool as with the rest of the hotel was spotless, the food was of a very good standard and the staff were very very professional and nothing was too much trouble.

My diabetic friend became unwell during the night and the reception were immediately there with with everything we required.

2 members of the group have low mobility but found that getting around the hotel was easy.

I have stayed in some fabulous hotels all around the world and have to say that although this is not the most luxurious, it is one of my favourites. I will be returning soon.

10/10

Exceptional

09 Mar 2015

Adam

Must be the best hotel in the Algarve

Without doubt one of the best hotels I've visited. Cleanliness on a different level - absolutely spotless. The entertainment team made us feel very welcome and catered to our every need.
Great food and beer on tap for self service, can't complain!
Very near to the beach and a lovely 3 mile walk along the beach to nearby Valamoura harbour.
Only one small niggle... The matress was harder than firm! Fortunately we'd booked a larger room with a sofa bed so put the sofa bed matress onto the bed.
Stay here. You won't be disappointed.

Partner

8/10

Excellent

06 Mar 2015

Tijesu

very nice hotel for different types of travellers

The hotel environment was very relaxing and there were healthy food options.

10/10

Exceptional

05 Mar 2015

lynn

Excellent hotel

Feb 2015. Short weekend break,
I booked this hotel for a long weekend break. On arrival we were made very welcome by staff, hotel facilaties excellent and all the staff are very helpful and are a credit to this hotel. You have a excellent choice of food that caters for everyone. Hotel communal areas and rooms are kept very clean. Great location, and great beaches. I can not wait to return hopefully in the next few weeks.

Booking with Expedia for the cheapest offer, great service itinerary is emailed straight away with information on managing your booking.

Lynn manchester

10/10

Exceptional

04 Mar 2015

Roy

Excellent Hotel in an Excellent Place. A++++

The hotel was amazing. We were made to feel welcome from the second we walked in. The service was impecible. The staff couldn't do enough to help you. The food was fantastic with an excellent range. Food was served almost every part of the day. The range of drinks was very good with cocktails, wines, beer and spirits available until midnight. The entertainment team were very friendly and put full effort into helping us enjoy our stay. The rrom was spotless, cleaned every day and in a well kept condition. The beach near by was lovely however we only went there to 'explore' as we were on a 3 night break at the end of February. The pools looked amazing however it was the wrong time of the year for us to go in it. The sauna and jacuzzi were great though as was the indoor pool. We would definitely return to this hotel again.

For some reason there are no lights on the balcony though which I didn't undertand.

Partner

8/10

Excellent

22 Feb 2015

SCTraveler

Enjoyed my stay.

The staff was very hospitable, the facility was clean, and the food was good. I will visit a Riu in the future and definitely recommend.

8/10

Excellent

21 Feb 2015

Jared

Good holiday in low season.

Staff were good. Food was ok we had nice time. Entertainment team was excellent. Very friendly and genuine.

10/10

Exceptional

18 Feb 2015

laura

Fantastic hotel

the Riu Guarana was amazing! The third time we have stayed in this hotel. The first as a couple and the second with a 7 month old baby, this time with a 2 year old, each time our stay has been faultless! The friendly staff make you feel very welcome throughout our stay. The waiting staff work hard and always have a smile and a friendly greeting for you. The entertainment staff are lovely, although the evening entertainment wasn't our cup of tea, our daughter loved the children's disco. The pools, indoor and outdoor were spotless as we're all the other areas in the hotel, including our room. Food selection has something for everyone, with show cooking and themed nights.

10/10

Exceptional

24 Jul 2013

TP

Excellent

Took the kids (8,10) for a weeks holiday, it was great. They didn't get involved with the kids club as it was mostly smaller ones while we were there. But that didn't matter the pools are awesome, the bars, drinks and service is top quality. Be sure to reserve your sun chair with your towel before breakfast (even though they say its not allowed) if you don't you will have no where to sit near the pool. The food is high standard and plentiful...:-).... also have a great indoor pool which was perfect for the sun burnt kids to have a break from the sun. The beach is a short walk and a nice one to visit, although very popular (in july at least) I would stay here again definately. If you are taking iphones,ipads etc.. take a wireless router with you then you will have wifi in your room, (its only a free cable connection) it will save you alot of money and hassle as there is only wifi around reception and you need to pay.

Family

10/10

Exceptional

24 Jul 2013

Sahara

Great Resort!

This is by far one the best resorts we have stayed at and we have stayed at resorts in Europe, Mexico and Caribbean! Great facility, with great staff, the choices of restaurants were awesome with a lot of great fresh food selection. It has a great entertainment team and great activities through the day. The rooms are pretty spacious and clean. Walking distance to the beach. Would highly recommend it and would go back again!

8/10

Excellent

01 Jul 2013

Verified traveler

It was nice but not close to beach

This hotel advertised a beach that was just behind the hotel. It was not. The walk was close to 1/4 mile. The hotel was nice but our bed was two singles pushed together. Very uncomfortable for a couple that enjoys sleeping close to their spouse. I loved the people in portugal but this hotel was not worth the money we paid. Next time we visit portugal, we will stay in a cheaper hotel, that is closer to all the attractions and sports events (cruises, parasailing, diving). We like Riu and have stayed at Riu's before but probably will not stay at a RIU again.

10/10

Exceptional

08 May 2013

Verified traveler

A short break in May

A superb location ,with fabulous food and service. Would recommend this hotel to anyone at this time of year,

10/10

Exceptional

02 May 2013

Tommy888

Fantastic most enjoyable, very reasonably priced,

Hotel perfect, no criticism on staff or food,

The only thing for me was the entertainment could have been better, sorry,

Great time me and my wife would recommend it every time.

Thanks
Regards
Tommy.

Partner

10/10

Exceptional

30 Apr 2013

Dereknsue

Couldn't fault it. Great hotel!!!

We have just returned from a three night stay at this hotel. I can say with all honesty that we could not find fault with anything. The hotel and grounds were immaculate. The food was really good with lots to choose from. We were impressed with the entertainment provided and the locality was very good.

10/10

Exceptional

28 Apr 2013

Andrea

Incredible hotel, highly recommended!

Absolutely incredible hotel. Went with my 19 year old daughter for a relaxing mum and daughter 4 day break at end of April 2013 and the weather was beautiful, hotel was just amazing and the staff were so welcoming and helpful. Our maid Maria was so friendly, nothing was too much trouble and the rooms were immaculate, large with carpet on the floor and incredibly comfortable beds. Facilities in the hotel were also excellent and the entertainers were so friendly and lovely. All inclusive food in abundance! Varied menu and beautifully cooked and presented. Cannot fault it!!

10/10

Exceptional

16 Apr 2013

Ashley

Great experience!

My husband and I recently had a short romantic getaway at this hotel. We only stayed for one night, but we had a great time! The hotel was stunning as far as their views and amenities. The pools were beautiful (although quite cold for my liking!), and the views from our room were picture perfect. The staff was extremely friendly and helpful. The food was OK... Typical of mass-buffet style restaurants. They had a great range of food, plenty of choices, but the quality wasn't 5 star or anything.

My only complaints with the hotel were the uncomfortable beds (they were hard as a rock) and the lack of free wifi. In the rooms, you can't get any wifi at all, which is a shame for an all inclusive. Otherwise, drinks were great, they had plenty of options, from hard liquor shots to mixed drinks to wine and beer. We also enjoyed the on-site nightclub and entertainment. Really, the experience is just like being on a cruise ship, except on land, where you really do not need to leave the resort... they have plenty to do right on site. Great programs for kids for those who have families.

My only other disappointment was that we were really the only young couple there, definitely more of an older crowd, family oriented place (at least in April). But even still, we had a fabulous time and ever since we've been back home in Lisbon we have said multiple times that we can't wait to go back. We will definitely be visiting this spot again!

Partner