Name: Grand Nikko Tokyo Daiba
Address: 2-6-1 Daiba Minato-Ku Tokyo 135-8701 Japan, Minato Ku, 135-8701, JP

Grand Nikko Tokyo Daiba

Tokyo · Japan

2-6-1 Daiba Minato-Ku Tokyo 135-8701 JapanView location

100 reviews shown

6/10

Pleasant

21 Jul 2026

Chris

This was our third time to stay at Grand Nikko in three years and we noticed a decline in quality over this time period. We like the hotel for its large rooms and proximity to the train and shopping, but felt that on this trip, the quality of the hotel detracted from the other conveniences. The linens and towels feel tired and dingy and the rooms, while clean, felt in need of some refreshing. We booked the Premium Floor and were also disappointed by the noise from neighbors next to us and on the floor above us, which we realize is not entirely in the hotel's control, but felt that the decline in quality of the hotel may be a sign of an overall mediocre experience. When we called the Concierge to report the loud noises from the room above, he abruptly told us to call the Front Desk; didn't offer to transfer the call, didn't acknowledge the problem, just said \"call the Front Desk\". We are unlikely to stay at this hotel again on our next trip to Tokyo.

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Jamie

It was a nice hotel. I paid £600+ for a deluxe triple room. Didn't feel deluxe (and was on the regular floor). Despite the high price it amazed me when I went to use the pool and they asked for additional charges! Really? When you market your hotel as having a pool you expect that guests will have access to the facilities. Will not recommend nor return. There are much better hotel options and I won't make the same mistake. Avoid this hotel.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Chase

The pool isn’t included in the stay! You have to pay a pretty high extra fee, or be an executive member, per day per person for use of the pool. Front desk staff was arrogant when explaining that we don’t get access to the pool, but otherwise they were helpful. Breakfast has options but the garden cafe one wasn’t too good. Lack of options and hotel is maze like. Clean room and beautiful view, though.

Partner

10/10

Exceptional

18 Jul 2026

Hiroko

A fantastic place with everything well-thought out and professionally maintained. The bus stop to one of the main train stations was right outside and convenient. The staff were all well-trained and hospitable. The breakfast was excellent. The 25m-swimming pool and its adjacent sauna/bath facilities were wonderful. Truly a gorgeous experience. Thank you very much.

Partner

10/10

Exceptional

18 Jul 2026

Faith

The Grand Nikko Tokyo Daiba is a great hotel! Te rooms are clean, elegant, and very large compared to other hotels in Japan.

The hotel is next to a train station and within walking distance to two malls, so you will be close to restaurants and shopping. Great for families.

To get to the major attractions of Tokyo, you will need to take a train or taxi.

They have two pools, which is great in the summer, but you need to pay extra for the rooftop pool.

Family_with_children

8/10

Excellent

15 Jul 2026

Hanh

It is located nearby walking distance, to aqua city which is a shopping mall and diver city next door for food shops. They have cloak which allows you to leave your luggage before checking in so you can explore, this cloak service is free. It is also a short distance to the Tokyo international cruise port, which is a 10 usd charge via taxi. Would recommend. Breakfast is roughly 25 dollars or so per person.

Family

10/10

Exceptional

14 Jul 2026

NASER

Great room service, it's more than excellent, they're very organized, very helpful, clean property, clean rooms, clean area, great staff, great check in, one of the best services I ever had.

Family

6/10

Pleasant

14 Jul 2026

Shinji

My family recently purchased a vacation property at this hotel in Odaiba for our stays when returning to Japan from the United States.

The staff are always polite, professional, and welcoming, and we truly appreciate their excellent service. However, we were disappointed by the overall cleanliness and maintenance of the hotel.

The elevator light covers were covered in dust and appeared not to have been cleaned for a long time. There was also mold in the guest-room shower. During our three-night stay, the bed was made, but the carpet had not been vacuumed and debris remained on the floor.

Considering the high cost of staying here, these details should not be overlooked. It seems the hotel may have become less attentive because of the strong demand from international tourists. We sincerely hope management will improve its cleaning and maintenance standards so that the quality matches the hotel’s price and reputation.

Family_with_children

10/10

Exceptional

13 Jul 2026

Sarita

We enjoyed being there, the staff was very courteous, we felt welcomed during our stay.
The room was spacious and had 4 double beds, very comfortable for a family of 4

Family_with_children

10/10

Exceptional

12 Jul 2026

Dawnery

Everything was seamless. It was a great room, and the staff was great.

Family

10/10

Exceptional

12 Jul 2026

Gina

Amazing hotel with beautiful amenities, food, and views. The location was perfectly located next to the subway and shopping.

Family_with_children

10/10

Exceptional

11 Jul 2026

RUDYARD

Friendly staff. Awesome amenities. Perfect location.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Vera

Nice hotel but staff speak very limited English and no lotion in the rooms.

Family_with_children

10/10

Exceptional

07 Jul 2026

Elena

Really enjoyed our stay! The room was spacious, the bed was super comfortable, and the bathroom was excellent with nice toiletries topped up every day. Breakfast had a great variety, and the location was fantastic—right next to the metro in a quiet, modern area with shopping, fountains, bridges, and plenty to explore on foot. The only minor downside was that there weren't many grocery stores nearby, with the closest 7-Eleven about a 5-minute walk away. We'd definitely stay here again!

Family_with_children

10/10

Exceptional

06 Jul 2026

Enrica

Great llocation!

Family_with_children

10/10

Exceptional

05 Jul 2026

Gladys N

Las facilidades y el servicio del personal son excelentes. La localización es muy conveniente para los cruceros.

Family

10/10

Exceptional

03 Jul 2026

Marlys

We booked this hotel in Tokyo because of its close proximity to the cruise terminal, since we were staying here the night before embarking on a cruise. The hotel was beautiful and quite upscale, with great facilities ( including views of the harbor from the top floor bar), efficient staff, and wonderful hotel breakfast. We were very impressed. Although there did not seem to be stores or restaurants nearby, our needs were taken care of, and we were only about 1/3 mile from the cruise terminal.

Partner

6/10

Pleasant

03 Jul 2026

Anita

The hotel was clean and tidy. The pool is not accessible for young children and this is not specified anywhere. The staff tries to be helpful but often the lack of good English makes it difficult to explain and communicate.

Family_with_children

10/10

Exceptional

02 Jul 2026

Jocelyn

Very close to Daiba station, mallls and restaurant

Friends

10/10

Exceptional

02 Jul 2026

thomas

Beautiful

Family

10/10

Exceptional

01 Jul 2026

Jason

Amazing hotel and friendly staff!!

Partner

10/10

Exceptional

01 Jul 2026

Brian

Great location if departing from Tokyo International Cruise Terminal. Close to Haneda airport. Metro station across the road. Two shopping centres within 5 minutes walk. Great top floor bar with views over Tokyo Bay.

10/10

Exceptional

01 Jul 2026

Jenny

Absolutely loved staying at the Grand Nikko. Staff was very helpful when we had questions. It was also very nice to come back to our room nice and tidy after a day out exploring the city.
Another plus was that the hotel was close to a train line and you can get a ticket and hop on to go visit various places in and around the city. It was very easy to figure out the train system. With no prior knowledge of Japanese, we were able to figure our way around.
There are various malls close by and many place to find something to eat.
I would highly recommend staying at the Grand Nikko.

Family

10/10

Exceptional

28 Jun 2026

Jason

Large room

Partner

6/10

Pleasant

26 Jun 2026

Jiyoung

Pool hours are limited with extra fee. Staff seemed nice but very short talk and seemed busily occupied at their work making it difficult to ask more questions. But overall nice stay

Family_with_children

10/10

Exceptional

24 Jun 2026

Howard

The staff were amazing

Partner

10/10

Exceptional

24 Jun 2026

Taiwo

We recently spent several nights at the Grand Nikko Tokyo Daiba with our family, and it exceeded every expectation. From the moment we arrived, the experience was nothing short of exceptional.
The standout feature has to be the view. Waking up to the Rainbow Bridge, Tokyo Bay, and the city skyline stretching out before us was absolutely breathtaking — both during the day and especially at night when the bridge and waterfront light up. The floor-to-ceiling windows made our room feel like a private vantage point over one of the most beautiful parts of Tokyo.
The service was equally impressive. The staff was warm, attentive, and genuinely gracious, going out of their way to make our family feel welcome. Their attention to detail and hospitality reflected the very best of Japanese omotenashi.
Our room was spacious, immaculately clean, and thoughtfully appointed, a comfortable retreat after long days of exploring the city. The location in Odaiba was perfect for our trip: close to attractions, shopping, and waterfront dining, with easy access to the rest of Tokyo via the nearby station.
Whether you're traveling as a couple or with family, the Grand Nikko Tokyo Daiba offers a rare combination of luxury, comfort, and unforgettable views. We would return without hesitation and highly recommend it to anyone visiting Tokyo.
Thank you for a wonderful stay!

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Gamaliel

Beautifully maintained hotel with comfortable well appointed bedrooms and spacious facilities. Great for groups and families. Recommend without hesitation.

Family_with_children

8/10

Excellent

17 Jun 2026

David

Pool ,gym are not included 15.00 (usa) extra a day if you are not in the preferred room

Family_with_children

6/10

Pleasant

14 Jun 2026

Imre

Generally ok, a little dated, and staff wasn’t too enthusiastic. All restarts ya close around 9, so plan for that if arriving late. Gym is an extra 2200 yen per use per person, disappointed for that. Nice location

Family

10/10

Exceptional

14 Jun 2026

Mi Jung

Convenient location. Just 2min walk to train station

Family

10/10

Exceptional

12 Jun 2026

Jessica

Super clean and very nice accommodations. Close to a train station, although not a main station so transfers needed but still convenient. Comfy beds. Loved the pajamas and the toiletries provided! Staff was very helpful. Convenient and affordable shuttle to airport.

Friends_and_family Friends

6/10

Pleasant

12 Jun 2026

Daniel

Hotel was fine, but the pool was a big disappointment. The “fact” that the hotel had a pool was displayed prominently. Traveling with kids, the pool was a big Eason we booked the hotel. But, when we got there, we learned the pool was for 16 YEARS AND OLDER ONLY. So, it was useless to us. Even then, the hotel charged a daily fee for adults to have pool access. I was sure that the hotel never disclosed this ahead of time, but found it after digging through the fine print. DO NOT book this hotel if you have kids and want a pool to cool off in after a day of summer sightseeing.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Trevor

The hotel was very close to the Tokyo Int'l Cruise Terminal, and was connected to a train/subway line. A lot of hotel information was only available by QR Code - it would have been better for less-savvy people if there were links to a website for restaurant hours, etc. Also, much of the information was in Japanese only; more English would be preferable for the international traveller. The Lobby Cafe closed at 6 or 6:30 pm, which I feel is too early. Otherwise, because of its convenience, and knowing what I now know, I would choose the hotel again if embarking on a cruise.

Self

10/10

Exceptional

12 Jun 2026

Andrew

Wonderful option close to Tokyo Cruise Port. We were able to walk to Celebrity Cruise ship. (It took less than 15 minutes)
Well kept property. Very nice stay

Partner

10/10

Exceptional

09 Jun 2026

LIN

The breakfast and the staff just amazes me

Family_with_children

10/10

Exceptional

07 Jun 2026

James

All good.

Self

10/10

Exceptional

07 Jun 2026

Sian

Great hotel we stayed here twice at the start and end of the holiday! Wonderful hotel! Defo recommend this hotel! Lovely and clean, helpful staff, lush room! Great breakfast.

Partner

10/10

Exceptional

05 Jun 2026

Rezsheila Zapanta

Great property with spectacular views at night! Close to the train station and walking distance to the mall, arcades and restaurants. Would highly recommend!

Family_with_children

10/10

Exceptional

03 Jun 2026

Brandon

This hotel checks off all boxes. Numerous restaurants on site, convenience store close by, friendly and attentive staff, and amazing room service. Highly recommend.

Partner

10/10

Exceptional

01 Jun 2026

nag

Great location
Very good service
Friendly efficient staff
Helpful concierge

10/10

Exceptional

31 May 2026

Christina

Appreciate staff accommodating for new room

Family

10/10

Exceptional

29 May 2026

Sian

Hotel and its staff were great. Really really efficient and helpful and beautiful smell throughout hotel and super clean! Shame you have to pay to use the pool but also amazing massage staff. Close to train station and not far by taxi to all central tourist attractions! Would recommend! I would stay here again!

Partner

10/10

Exceptional

28 May 2026

Robert

As a first time visitor to Tokyo it is difficult to imagine how big the city is. One description describes it as having 5 ‘downtown’ districts. The Grand Nikko is in a man made entertainment/ chain restaurant area, 7 miles from Haneda airport and well served by train, boat and taxi services. The hotel lives up to its name ‘Grand’. It is spacious. Ordinary rooms are very clean and adequate in size, but premium, on floors 20-24, are that bit better. Service throughout are stay was excellent and even at breakfast rush hour- 07.00 - 08.00, when all the tour groups are circulating together, the staff manage queues well through a ticketing system and wait times are minimised in all 3 venues. Breakfast at 09.00 - no waiting. Fantastic views from the 30th floor restaurant, though there is a need to book to get a window table. Unfortunately the hotel is undergoing some re-furbishment and so did not present itself at its best, but that said, overall it was still excellent.

Partner

10/10

Exceptional

24 May 2026

Lisa

This was my first trip to Tokyo. The Grand Nikko exceeded my expectations. The cleanliness, beauty, attentiveness of each staff member and kindness upon needing anything. The location was perfect and allowed me to get anywhere within 15-30 minutes via cab and an easy walk to the train station. Highly recommend.

Self

10/10

Exceptional

23 May 2026

Anthony

The staffs are wonderful, the room is big, spacious and very clean.

Friends

10/10

Exceptional

22 May 2026

Susan

Fabulous hotel, close to shops, railway station direct into the city, great rooms and superb facilities

Partner

10/10

Exceptional

21 May 2026

Joseph

This was our second stay at the Grand Nikko and we were as impressed the 2nd time as we were the first. It's a beautiful property with excellent location. The train station was an easy walk (perhaps 50 yards or so), which made travel into Tokyo very easy. Should we travel to Tokyo again we will not hesitate to stay there again.

10/10

Exceptional

20 May 2026

Allan

Breakfast buffet is a bit expensive but worth it

Family

10/10

Exceptional

20 May 2026

Anthony

Had two adjoining rooms that were both spacious. The breakfast buffet was always something we looked forward to. Only complaint was the breakfast room filled up fast each day and people had to wait. But definitely would stay here again. Much nicer and quieter than the inner city.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Shamsundar

Clean room, good view and nice breakfast

Family

10/10

Exceptional

19 May 2026

Edna L

Gorgeous!

10/10

Exceptional

19 May 2026

Bronson

Great staff and nice room

8/10

Excellent

19 May 2026

Kerry

Friendly staff that is very helpful. Lots to eat and shopping nearby as well as quick access to train station. Rooms are nice and spacious although could use minor updates. All in all a wonderful hotel that works well for the area it's located in.

Partner

10/10

Exceptional

19 May 2026

Allan

Staff were friendly and polite

Family

10/10

Exceptional

19 May 2026

Rob

Large well appointed room on 22 floor. Excellent location with easy walking access to train stations and large shopping centres. Lovely surrounding area overlooking Tokyo harbour.

Partner

10/10

Exceptional

18 May 2026

Laurent

Family

8/10

Excellent

18 May 2026

Tiberiu

It is well located if u want a more quiet atmosphere , close to malls , walks , subway, very helpful staff

Partner

10/10

Exceptional

18 May 2026

Brooke

Grand Nikko Tokyo Daiba was a wonderful stay for the 2 night stay.

Family

10/10

Exceptional

17 May 2026

Christine

This is an upscale, beautiful hotel. We stayed here for 1 night pre 12 night cruise and it was the best experience. Incredible service/amenities/linens and we had a large room facing the cruise terminal, ...so we could actually see our cruise ship in port the night before. We added on the executive lounge package and I'm glad we did. The snacks and drinks in the lounge were all needed for dinner. (So much more than just snacks) The buffet breakfast on the top floor had an incredible selection, was delicious and had a stunning view. After a busy 19 days touring around Japan, this was the perfect way to slow down before our cruise. The taxi to and from the International cruise terminal was just $1000 Yen. (We also booked our post cruise airport shuttle through the hotel to Narita airport-1/3 the price that the cruise ship was asking for the same service!-They also gladly stored our luggage for the day while we took a river boat trip-our flight heading home wasn't until the evening). I can't wait to stay at this hotel again.
Christine & Jim from Vancouver, Canada.

Partner

10/10

Exceptional

17 May 2026

Lauren

This hotel is located in Daiba, which is about a 30 minute train ride from central Tokyo but this is what made the location so good. The train station is a 2 minute walk from the hotel and it was lovely to leave the busy noisy chaos of Tokyo behind and retreat to the more relaxed area of Daiba that also offers a large selection of excellent restaurants and shopping opportunities as there are two large shopping malls within a 10 minute radius. The hotel service was wonderful, particularly the housekeeping who took extra care each day to clean and prepare our room. The breakfast was amazing, so much choice and the room size was larger than we expected. We would definitely stay here again if we return to Tokyo.

Partner

10/10

Exceptional

17 May 2026

Ann

Beautiful hotel in a lovely quiet location on the Bay Area. Close to metro and restaurants. Spotlessly clean rooms and very spacious. We had 3 nights and highly recommend

Friends

10/10

Exceptional

17 May 2026

James

Breakfast was excellent.
Pool area was closed off, so views were not available.
Very quiet & clean

Partner

10/10

Exceptional

16 May 2026

Ching Jen

Room was clean and staff was helpful

Partner

6/10

Pleasant

16 May 2026

Ulupi

Location is great - adjacent convenience store, station opposite, shopping centre very near, but limited opening hours. Lovely views - Rainbow Bridge, colourful fountain display, Statue of Liberty. Breakfast in all restaurants and room service does not start until 7am. Night room service ends 10pm, restaurants close early. Sight seeing tours start early and some end late so you are forced to use adjacent convenience shop. Exec/club lounge hours are slo limited and hors d’oeuvres are not labled for food allergens or meat/vegetarian/vegan. Drinks selections were vast, and lounge itself is very nice. For an international hotel there were no English speaking staff. Airport Shuttle bus service has limited operating times, so you have to take taxis if your flights are outside of these hours. Signage and information is poor within the hotel. Majority signs are in Japanese only, some with poor English translations. Not everyone can speak and read Japanese. Rooms are spacious and clean. Amenities are very good. Spa services but no hair/beauty salon. Ok for one or two nights only.

Friends

8/10

Excellent

15 May 2026

Goran Nadir

The breakfast is average , sometimes below average, needs to be organized better, sometimes a long queue, the food is not diverse , limited variety, needs to be more international. There is also language barrier, the restaurant staff’s english knowledge is very limited, needs to have at least basic english knowledge at an international hotel .

Self

10/10

Exceptional

15 May 2026

Michalle

Clean room, nice views, good bar with nice view, nice tub, close to things, closes to trains. Great hotel with the money.

Partner

8/10

Excellent

15 May 2026

Alan

10/10

Exceptional

15 May 2026

Jennifer

Great location and services

Self

10/10

Exceptional

14 May 2026

antoniette

Great Hotel

10/10

Exceptional

14 May 2026

Ricardo

Perfect place to stay

10/10

Exceptional

11 May 2026

Stella

Was near the cruise port terminal and easy access to everything

Family

10/10

Exceptional

10 May 2026

Maureen

Breakfast was wonderful

10/10

Exceptional

10 May 2026

STUART

This is a very welcoming hotel in a fantastic location. Rooms are spacious and the views from the higher floors are superb. Beds are comfortable and bathrooms feel luxurious. Plenty of drawer and wardrobe space. As with many hotels, lighting is 'moody' rather than practical but this is a small gripe.

Partner

10/10

Exceptional

10 May 2026

Pierre

Excellent breakfast! Overpriced dinner restaurants.

8/10

Excellent

09 May 2026

Andrew

Service, condition and amenities were great, room was a little on the small size.

Partner

10/10

Exceptional

09 May 2026

Andy

Clean spacious room, staff friendly and very helpful, enjoyed delicious breakfast buffets - would stay there again

Family

10/10

Exceptional

07 May 2026

Good location & convenient for transportation

10/10

Exceptional

07 May 2026

Tomomi

Staff was wonderful and the room was spacious

Family_with_children

10/10

Exceptional

06 May 2026

Toluwalase

Amazing space

6/10

Pleasant

05 May 2026

Raymond

A comfortable hotel and the breakfast was good. The food and wine in the bar on the upper floor was meagre for what we paid.

Partner

10/10

Exceptional

01 May 2026

Malcolm

An enjoyable place for one night.

10/10

Exceptional

29 Apr 2026

Luc

Nice, well located hotel, perfect for people who will attend a cruise, very close to ship terminal!

Partner

8/10

Excellent

29 Apr 2026

michael

Breakfast great, suite spotless

10/10

Exceptional

29 Apr 2026

Danny

Was okay

Partner

10/10

Exceptional

27 Apr 2026

Gregory

Really good 4 star hotel.

Partner

10/10

Exceptional

23 Apr 2026

Dave

10/10

Exceptional

22 Apr 2026

Ramon

Clean room and great service. Friendly staff was very helpful.

Partner

10/10

Exceptional

21 Apr 2026

Scott

Wonderful breakfast! Staff was amazing! Hotel room was big and clean and very nice!

Partner

10/10

Exceptional

18 Apr 2026

Kevin

Loved everything about our stay!

Family_with_children

10/10

Exceptional

17 Apr 2026

Leland

absolutely beautiful hotel! the view of the fountain and bridge was fantastic. loved this hotel a lot!

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Jose

Awesome hotel!!

10/10

Exceptional

12 Apr 2026

Mary

We had a very pleasant stay at the hotel. Rooms were clean and nicely appointed, staff was friendly and very helpful and the breakfast options were plentiful, fresh and tasty. The bus station is located right outside the front door, which made for very convenient connection to the metro.

Family

10/10

Exceptional

11 Apr 2026

David

Wonderful stay at Grand Nikko Odaiba. Easy check in and out. Clean rooms, amazing service a delicious breakfast buffet. Highly recommend Grand Nikko Odaiba

8/10

Excellent

10 Apr 2026

Sandra

Great location with Daiba Train Station directly adjacent to hotel and the Tokyo International Cruise Terminal a short walk away. Large property with spacious and very clean rooms. The breakfast buffet was included and while we found it to be quite mediocre, it is definitely convenient. A Lawson’s convenience store is steps away as is a delicious pastry shop! Three shopping malls are within walking distance should you need to use up a bit of free time.

6/10

Pleasant

09 Apr 2026

STEPHEN

For an International hotel , located near seaport in a major city of the world I was disappointed in the limited language skills of the staff , BELL Staff although young had NO English skills. I speak some Japanese , so I can survive but via in person or on phone through front desk , my English was never understood. Bar access on 30 floor not till 5 pm. Italian restaurant food terrible and again no language skills

10/10

Exceptional

04 Apr 2026

Stephanie

It is a gorgeous luxury hotel. Every element is exceptional. It’s conveniently located next door to a train station as well. I highly recommend it. The buffet breakfast was perfect.

8/10

Excellent

03 Apr 2026

LEILANI

Great family experience

Family_with_children

10/10

Exceptional

02 Apr 2026

MARIA TERESA

Great stay excellent accomodations

Family