Name: Mercure Grenoble Ct Alpotel
Address: 12 Boulevard Marechal Joffre, 12, Grenoble, 38000, FR

6/10

Pleasant

16 Jul 2026

Corine

Great location, but rooms were small and not as well maintained as other Mercure hotels. The air conditioning was nonexistent and not working in the rooms. It was HOT and we were sweating all night.

Partner

8/10

Excellent

21 May 2025

Sue

Short walk to city center. Parking on property is too small for most cars, but there is public parking a few blocks away.

Leisure Self

10/10

Exceptional

11 Jan 2025

Lana

Very nice hotel, not far from old town (10min). Small but clean rooms with comfortable beds. Other than very parfumed soap ( not great for people sensitive to smells) no other amenities in the bathroom. Friendly staff. Great breakfast. Restaurant was ok for dinner, we were not that happy with dinner food.

Leisure

2/10

Poor

29 Jul 2024

Mr Goran

Booked at last minute for our driver who had to spend a night there. I payed at the point of booking and driver was charged at checkout too. Originally the driver was given a room with no AC and no possibility to open a window. Had to complain to be moved to another room. Do not go there….

Business Self

8/10

Excellent

28 Dec 2023

Armand

N/A

Leisure Partner

8/10

Excellent

08 May 2023

Adam

Pretty comfortable beds. Good Central location.
I would advise not to use their Car Park as the door has been damaged and the Hotel do not accept responsibility for any damage to your vehicles. During my stay, 2-3 Cars were vandalised during the night. They seem to go for hire Cars.

Business

10/10

Exceptional

28 Jan 2023

John

Have stayed in Grenoble many times, first time here. Very nice bar area open until 11p. Staff, especially the breakfast staff, were very friendly and helpful. Tram is right in front - easy access to all of Grenoble. Will come back next time I am in Grenoble!

Business Self

8/10

Excellent

30 May 2022

raymond

Very nice and friendly staff, including the staff in the restaurant. It's very clean and the bed was very comfortable. I enjoyed my stay there. I wish there were a fridge in the room and the paid parking was very small (walls on both sides make it a tight squeeze). I felt a bit worried for the rental car. So, be warned if you have a large vehicle. It may not fit.

Business Self

8/10

Excellent

20 Aug 2021

Jesse

Mercure Hotel Stay in Grenoble was Very Good

Hotel was clean and comfortable. The room was small but that is to be expected in Europe coming from the USA. The staff was great - helpful and very kind to us.

Partner

8/10

Excellent

22 Feb 2020

Verified traveler

Holiday overnighter

Small room but everything was as advertised and parking was close/easy.

Partner

8/10

Excellent

19 Nov 2019

Verified traveler

Everything was terrific, except the rooms and beds are pretty small.

Leisure Family

6/10

Pleasant

12 Aug 2019

Verified traveler

The rooms are very small and there was a smell in the hotel that permeated throughout the building.

Leisure Partner

8/10

Excellent

22 Jul 2019

Verified traveler

Very nice place to stay but breakfast was very expensive in my opinion. Also, i booked a twin room to share with a friend. Although the beds were made as 2 singles, they were one against the other and couldn't be moved so it felt like we were sharing a double bed!
That being said, the staff was very welcoming and the rooms were clean, comfortable and quiet. The tram stops 2 minutes down the road and takes you to the town centre in 5 minutes and to thw teain station in just over 10 minutes. I would stay in that hotel again.

Leisure Friends

8/10

Excellent

06 Nov 2018

Verified traveler

Lovely hotel , v convenient

Rooms on the road side unbearably hot. Reception v kindly moved us to a room on the back with opening windows which was fantastic.
Beds very comfortable. Breakfast delicious. Would recommend hotel but would ask for a room with opening window

8/10

Excellent

25 Oct 2018

Alexander

Overnight in Grenoble

The check in was smooth and the staff were helpful. Parking our midsize SUV in the hotel's parking garage which is next door and has very tight parking stalls was a bit challenging. The room was clean and pleasant with a comfortable bed and a small fridge. One drawback of the area is the lack of restaurants in close proximity although the hotel does have a restaurant.

Partner

8/10

Excellent

02 Oct 2018

Glenn

Perfect location in Grenoble

Staff friendly and helpful on arrival. Room quiet,clean and comfortable. Easy access to town centre with secure parking offered at a fee.

Partner

8/10

Excellent

17 Sep 2018

nigel

Generally everything worked well

Everything ok except very small private parking and no restaurant on sundays.

10/10

Exceptional

01 Nov 2017

Silvia

Nice hotel and very quiet rooms

Nice hotel and very quiet rooms, breakfast good but expensive

10/10

Exceptional

09 Oct 2017

Silvia

Very nice hotel

So good that I booked again for my next week, room very clean, quiet, breakfast good and staff very nice.

8/10

Excellent

13 Jul 2017

alan

Good value, nice hotel, but some drawbacks.....

The hotel is a good looking modern hotel with good prices. The breakfast (included in our rate, was excellent, with high quality food and great selections on the buffet. The staff was very friendly, multi- lingual, and helpful as well. The biggest problem was the size of the room. Even for the good rate, it was not an acceptable size for 2 people staying 4 nights (maybe a single person staying one night would be OK). The other drawback was the that the location, although central, is a good walk from the old city center. There were very few restaurants close to the hotel (there was a hotel restaurant and a couple other places that closed early or were fast food types), but for the lively, fun variety of restaurants you had to go to the lovely old city which was walking distance, but a fairly long walk.And there were hardly any stores or markets and though a nice, safe residential area, not the best location for tourists. However, we did like the service, look of the hotel and quality of the products both food and in the room.

Partner

8/10

Excellent

08 Feb 2017

art

Grenobleartsstay

For not knowing what to expect from a stay in a French hotel, the stay was just fine. Comfortable, helpful staff and restaurant on premise. Only annoyance was parking for the rental car. Either paid street parking or parking in garage with fee. City center close by so nice location.

8/10

Excellent

01 Dec 2016

Yakov

Enjoyed our stay

Great hotel - our second stay, nice clean rooms, friendly staff, convenient location

6/10

Pleasant

11 Oct 2016

Chelle

Great spot in the city.

Very central. The room was small but comfortable. Great breakfast.

10/10

Exceptional

16 Sep 2016

Preeya

Great hotel, would stay again!

Hotel was clean, comfortable, and very nice. Air conditioning worked, hotel staff were nice and helpful, and overall a great impression. The hotel is within walking distance to the main ciry square, and we walked to and from the train station, though you may want to take the tram which is extremely convenient as there is a stop right outside the hotel. Definitely stay here!

10/10

Exceptional

04 Apr 2016

Nicole

Mini Break Grenoble

Everyone at the hotel was very friendly, welcoming and helpful. The rooms were well fitted out with coffee machine and mini bar/fridge. The sights of Grenoble were easy walking distance.

Family

8/10

Excellent

16 Sep 2015

Dave

Business trip

Business trip

8/10

Excellent

23 Jun 2015

john

Grenoble, just passing through

Staff helpful and friendly. Garage parking good if a little expensive.
Restaurant average and a little cramped.

Partner

8/10

Excellent

23 Jun 2014

hconant

Small room

It wasok. Room was amall for two adults

8/10

Excellent

27 Nov 2013

SW

Perfectly fine but in a soulless area

Perfectly fine but in a soulless area

Helpful staff, free wifi

8/10

Excellent

15 Sep 2013

Verified traveler

Nice hotel, centre of Grenoble

We stayed on night in the Mercure Centre Alpotel. Small comfortable room. Easy access to train station. Tramway near by. We slept well. Comfortable bed.

10/10

Exceptional

19 Aug 2013

Jan

Nice hotel

We enjoyed our stay at this hotel. It was clean and comfortable and the location was good!

6/10

Pleasant

08 Jul 2013

Marc

Location Frustration

The hotel room was quite small, lacking some of the things one might hope for (e.g., a functional minibar, a safe). Wireless was decent. Staff was fine--not exceptionally helpful. The big problem is the location. I would have liked to have been closer to the old city rather than having to take the tram (conveniently located near the hotel) or walk home at night. The neighborhood is boring, with few places to eat (and nothing open late). I think there are far better choices in Grenoble.

2/10

Poor

12 Jun 2013

Fun in France

Fun in France

The staff were great BUT this is not a 3-star hotel by any means. It is more like a low calibur motel or less -- bare minimum. Very small room and not very nice. The door looked like it had been broken into and then repaired. The whole area around the motel looked depressed and dirty. There is easy access to the bus line to go to the center of the city. The pictures on web site show a much nicer motel than it is. Also, our bill showed $$ and we were charged the same amount in Euros. The staff were the only good thing about the motel.

Partner

8/10

Excellent

11 Jun 2013

Neil

Good location, pleasant stay

Good location, walking distance to center. First room I was given smelt of smoke, room was changed with no fuss and no more problems. Would use again.

10/10

Exceptional

08 Jun 2013

Verified traveler

Good city hotel in the city center

I stayed in this hotel for a weekend in Grenoble. It has a very good location in the city center, where you can find anything you want very close to you. The room was in perfect condition and the cleaning was good.

10/10

Exceptional

20 Apr 2013

DebBee

Comfortable room, friendly staff

The room had all of the amenities we needed and was very comfortable. We could control the temperature. The staff was happy to answer questions and even printed out a train schedule for me.

Family

10/10

Exceptional

01 Apr 2013

Verified traveler

perfect business hotel at reasonable price

clean, comfortable rooms. Very good room service. Remember to book your taxi in advance. very busy and not many taxi available in the morning.

10/10

Exceptional

26 Sep 2012

Verified traveler

VERY COMFORTABLE AND MODERN. STAFF WERE VERY HELPFUL, BREAKFAST WAS VERY GOOD BUT HIGH PRICED. PARKING ARE WAS SAFE AND EASY TO ACCESS.

8/10

Excellent

18 Sep 2012

malcolm corry

Usual Mercure quality, reasonable walk to old town

Sadly Grenoble is not maintaining the quality of the city. The old town is in poor condition. Do you need to visit Grenoble? The Mercure made up off the city's shortfall.

6/10

Pleasant

30 Mar 2012

Verified traveler

Good standard hotel with some high and lowlights

Good food and friendly personnel at breakfast. Small rooms, insufficient parking. Very small parking lots if available at all. Come early and with a small car.

10/10

Exceptional

30 Aug 2011

Verified traveler

Hotel Mercure Grenoble

The hotel was modern and clean, the selection for Breakfast was good and we found the staff all very helpful and all spoke English well.
If lloking for a hotel in grenoble again I would certainly choose this one.

10/10

Exceptional

14 Jul 2011

Verified traveler

Great, convenient hotel

Definitely would stay at the Mercure again. The rooms are not exactly giant, but they are comfortable, clean, and a good value. The only downside to the hotel was breakfast (which is why the service got a 4 instead of 5.

10/10

Exceptional

29 Nov 2010

Kim

Mecure Hotel in Grenoble--a great stay!

Very friendly and helpful staff. Quaint smaller hotel with all the amenities of a large hotel. Great Breakfast and Best internet connection we've ever had. Very central to everything.

8/10

Excellent

19 Jul 2009

D

comfortable hotel near city centre

This hotel is located a 10min walk away from the city centre. Alterrnatively, you can take one of the modern trams.
We were allocated a comfortable room on the 5th floor. Our car was parked securely in the underground car park. The public rooms in the hotel had been finished to a high standard and although kept very clean, looked a little old fashioned. Overall though, a good, comfortable hotel, minutes fron Grenoble City centre.

8/10

Excellent

20 Jun 2009

Bruce

Good value in Grenoble

Stayed at the Mercure multiple times. A mid size hotel conveniently located. Breakfast is a bit bland but the restaurant is quit good as is the room service. Rooms are quite comfortable and spacious. Car parking is available but you have to be REALLY careful about getting your car down the ramp under the building.

8/10

Excellent

15 Jul 2026

PHILIPPE

Accueil professionnel et très attentionné. Le personnel efficace et souriant. Accueil et bar. Parfait .Par contre le pannes informatiques des chambres horribles. Obligés de solliciter le personnel pour rentrer dans sa chambre à chaque fois. Parking inadapté places trop exigueS

Partner

6/10

Pleasant

14 Jul 2026

Joachim

Ingen toalettbordet på rummet.
Kassaskåpet fungerade inte
AC inte tillräcklig

Frukost medioker

Friends_and_family Family

6/10

Pleasant

29 Jun 2026

Lars

Hyfsat läge i trist stad!!

Partner

6/10

Pleasant

26 Apr 2026

Belkacem

La télécommande ne fonctionnait pas et même après l’avoir changé le problème persistant concernant les jeux de serviette supplémentaire qui sont cachés dans l’armoire de l’entrée n’ont pas été constaté à notre arrivée. Dommage

Partner

10/10

Exceptional

27 Mar 2026

Benoit

Le petit déjeuner est très bien, produits régionaux de qualité et personnels attentionnés
Le parking inadapté aux voitures larges, boxes trop étroits.
J’ai été au Qpark sur les conseils de l’hôtel car le stationnement extérieur est peu sur.
Chambre confortable propre et calme

Self

8/10

Excellent

21 Mar 2026

Herve

Parking payant alors que je n’ai pas vu où il était compté 14€/j
Désagréable …

Self

10/10

Exceptional

06 Feb 2026

malik

Bien

6/10

Pleasant

02 Jan 2026

Jean Louis

La temperature dans la chambre trop basse pas de possibilite d augmenter celle ci

Partner

4/10

Poor

18 Oct 2025

francoise

Hôtel un peu loin de restaurants. Tram à côté. En pleine chaleur de juin, la clim ne fonctionnait pas dans la chambre. Séjour de 3 nuits peu mémorable.

Business

10/10

Exceptional

11 Oct 2025

Piero

Hotel Merkur ist ein sehr gutes Stadthotel von Grenoble. Das Zimmer war sehr sauber, Bad inklusive.
Das Frühstück, das zwar nicht ganz billig ist, war vielseitig und vorzüglich.
Wir haben uns hier sehr wohl gefühlt und Aufenthalt und Frühstück sehr genossen.

Partner

2/10

Poor

17 Jul 2025

Ingemar

Mercure Grenoble - Stay away

När vi kom till hotellet och möttes av receptionisten visade hon inget intresse av att mottaga oss. Hon tittade inte ens upp. Först sa hon att vi inte hade en bokning, var tvungen att ta fram min bokning för bevis. Sen fick vi ingen parkering. - Ni har för stor bil! Under hela incheckningen kallade hon vår hund, the animal!. Ingen kundservice. Efter vi checkade in påtalade vi att det inte fanns fungerande AC på rummet. 25 grader varmt hela natten. Bo inte här

Partner

8/10

Excellent

27 May 2025

Verified traveler

Très bonne hôtel au centre-ville

Hôtel très agréable et calme
La literie était un peu dure à notre goût et petit bémol pour le mini bar qui ne fonctionnait pas

Partner

10/10

Exceptional

23 Apr 2025

Nabet

Hôtel agréable.

Très bien, bien situé . Dommage qu’il n’y ait pas moyen de manger ne serait ce qu’une assiette froide le samedi soir ou le dimanche , mais il y a des alternatives autour de l’hôtel.
Le petit déjeuner est excellent.
La literie est excellente.

Partner

6/10

Pleasant

16 Nov 2024

Denis

Il faisait trop chaud dans la chambre

Partner

4/10

Poor

10 Nov 2024

Verified traveler

Je tiens à exprimer ma déception

Après avoir examiné nos options d'hébergement à Grenoble, il semble qu'il existe plusieurs alternatives qui pourraient être plus favorables. Je suggère de considérer d'autres hôtels dans la région, car le choix actuel donne une impression d'être désuet et de manquer de propreté. L'exploration de ces alternatives pourrait améliorer notre expérience globale pendant le séjour.

Friends_and_family Family

6/10

Pleasant

29 Jul 2024

Lis

Serviceminded personale men hotel med mangler

Meget serviceminded personale alle steder! Men den generelle oplevelse påvirkes af at klimaanlægget på værelset ikke virker, og hele øverste etage er meget varm. Værelserne er små for et firestjernet hotel. Bar og restaurant var lukket. Hvis man er i bil er det en risikabel beliggenhed, hvor man ifølge receptionisten systematisk bryder ind i udenlandsk indregistrerede biler der parkerer på gaden. Hotellets garage har ikke plads til større biler i båsene.

Partner

8/10

Excellent

27 Jul 2024

JAEIL

에어컨이 너무 약해서 더웠다.

Business

6/10

Pleasant

17 Jul 2024

Reto

Der Standort ist gut. Die Zimmer klein. Am Empfang wurde ich orientiert, dass die Klimaanlage nicht funktioniert. Es war brutal heiss und stickig im Zimmer - und kein Fenster welches man öffnen konnte! Erholung wäre was anderes. Leider keinen Nachschlag erhalten... was nicht gerecht ist.

Frühstück war sehr lecker.

Friends_and_family Friends

4/10

Poor

16 Jul 2024

Christophe

Pas de climatisation, et pas de fenêtre qui s’ouvre sur la rue donc pas d’air dans la chambre.
Il faisait plus chaud dans la chambre que dehors, soi-disant une information communiquée à vos services. Pour autant lorsque j’arrive, je découvre à la réception qu’il n’y a pas de climatisation dans l’hôtel est en panne, ce n’est pas digne d’un Mercure

Business

8/10

Excellent

24 Jun 2024

JEAN-LUC

Economies sur la qualité du papier toilette n'est pas à l'image de l'hôtel Mercure!

Leisure Partner

10/10

Exceptional

23 Jun 2024

ARLETTE

Dommage que la clim ne marchait pas

Friends

10/10

Exceptional

13 Jun 2024

DELPHINE

Problème de climatisation défectueuse, très chaud la nuit dans la chambre, à part ça tout c’est bien passé.

Business

6/10

Pleasant

19 May 2024

Wilfried

Es gab am Wochenende keine Verpflegung oder Getränke.

Leisure Family

8/10

Excellent

11 May 2024

Grand

D'une manière générale cela a été. Seul bémol, l'isolation sonore pas top si vous avez des voisins de chambre bruyants.

Self

10/10

Exceptional

08 May 2024

Marie - Christine

Séjour au calme. Personnel bienveillant.

Self

8/10

Excellent

31 Mar 2024

Letizia

Bon hôtel

Leisure Family

6/10

Pleasant

16 Mar 2024

Arnaud

Bonne literie et bon petit déjeuner (copieux et varié, mais il faisait beaucoup trop chaud dans les chambres (ressenti partagé par d’autres clients également) avec impossibilité de démarrer la climatisation.

Partner

8/10

Excellent

09 Mar 2024

Jean-Paul

Excellent accueil et de bons conseils.

Friends_and_family Friends

8/10

Excellent

01 Mar 2024

Francois

Accueil très agréable
Bonnes prestations pour un tarif correct

Leisure Self

8/10

Excellent

08 Feb 2024

philippe

Nice hotel but a bit far from any entertainement.

Business Self

4/10

Poor

08 Jan 2024

Dominique

HOTEL A EVITER

Hormis le personnel accueil charmant et la literie, que dire
Chambre exiguë
Chambre faite épisodiquement par le personnel de service
Equipement de confort minimaliste et désuet.
En equivalence hotel 2 étoiles pour ne pas en mettre qu'une.
on sent un hotel sans aucun management.
Je ne recommande absolument pas cet hotel.

Partner

10/10

Exceptional

20 Dec 2023

Verified traveler

Séjour au top, personnel accueillant

Business

6/10

Pleasant

28 Oct 2022

Marc

A retenter après rénovation

Hôtel en cours de rénovation: climatisation chambre en panne, ascenseur en panne remplacé par monte-charge !
Mais personnel super sympa malgré les conditions.

Self

10/10

Exceptional

14 Jun 2022

M-J

Excellent

Excellente prestation, hormis la panne de l'ascenseur, ponctuelle, et dont on ne peut faire grief

Partner

8/10

Excellent

06 Mar 2022

Lila

Perfect

Il était parfait

Friends_and_family Friends

8/10

Excellent

07 Nov 2021

Florence

Bien situé

Pour un séjour professionnel, impeccable.
La vmc est cependant extrêmement bruyante.

Business

10/10

Exceptional

01 Nov 2021

Carmelo

Direi quasi eccezionale!

Albergo in posizione strategica comodo da raggiungere con mezzi di trasporto pubblici.

Camera pulita e confortevole.

Ottimo il servizio e la cortesia del personale tutto.

Colazione vasta e abbondante.

Interessante anche il piccolo ristorante presente all'interno.

Business Self

10/10

Exceptional

10 Oct 2021

Bernard

Etape agréable et sécurisée.

Etape très agréable avec parking sécurisé .
Bon rapport qualité prix.
Excellent service, aimables et compétents.

Partner

4/10

Poor

07 Jan 2021

philippe

Il faut rénover les chambres et ne pas laisser se dégrader

Friends_and_family Friends

8/10

Excellent

09 Dec 2020

BARLET

Parfait

Tres bien digne de Mercure.

Business

8/10

Excellent

10 Oct 2020

david

Bien

Business

6/10

Pleasant

17 Jan 2020

patrick

Trip to Grenoble

Trip a Grenoble
Chambre correcte mais seche cheveux en panne
Baignoire..impossible de retirer le bouchon

Business

8/10

Excellent

14 Nov 2019

Rachel

Une chambre très propre, salle de bain avec baignoire et produits de la marque nuxe. À disposition, une machine à café ainsi qu'une bouilloire.
La literie est de bonne qualité.

Business Self

8/10

Excellent

20 Sep 2019

Yerach

ברמה הרגילה של Mercure. כלומר, רמה טובה ללא הפתעות

Partner

8/10

Excellent

22 Jul 2019

Fabienne

Confortable

Chambre tout confort, bien placé. Buffet de petit déjeuner décevant.

Family

10/10

Exceptional

18 Jul 2019

Benoît

Très bon Mercure, dans le standard de la chaine

Séjour d'affaire, à part le mitigeur de douche qui est à changer et le porte serviette cassé, tout est très bien ! (Ch.400)

4/10

Poor

16 Jul 2019

STEPHANE

Décevant

Accueil glacial et dépourvu d'informations sur les services proposés à l'hôtel.

Partner

8/10

Excellent

08 Jun 2019

Verified traveler

Très bien situé dans Grenoble
Possibilité de parking

Friends_and_family Partner

10/10

Exceptional

30 Dec 2018

J Mariano

Muito Bom

Local perfeito super acessível. Quarto sem barulho. Super recomendo. Voltarei novamente.

Family

10/10

Exceptional

17 Nov 2018

MELISSA

Entière satisfaction

Excellent hôtel, qualité de service, chambre propre, calme et bien équipée et calme. Personnel attentif.
Très satisfaite

10/10

Exceptional

25 Oct 2018

camille

Je recommande

Très bon séjour avec un super accueil!
Le personnel au petit déjeuner est d’une grande gentilless! Et le service est juste parfait!
(Un exemple : j’avais des moustiques dans la chambre, ça n’est pas grave mais j’en ai parlé le matin au petit déjeuner disant que c’était surprennant à cette période d’en avoir encore! Et qu’il fallait que je le prenne une prise anti moustique pour mieux dormir. Et le soir je rentre dans ma chambre ils avaient été acheter un prise anti moustique 😍 le service est top)
Merci à tous! Et au plaisir

8/10

Excellent

26 Sep 2018

Julia

stuffy room but good breakfast

All in all, it was a good choice quality and pricewise. The hotel looked well-kept, and the room was spacious and clean, with modern style furnishings and air condition. However, it was impossible to open the window and get fresh air, so it was no wonder that the air in the room was humid and stuffy and had an unpleasant smell. The bathroom was spacious and clean as well, with all the modern amenities, and had a bathtub. There was complementary tea/coffee in the room. The fridge went out of order during our stay. The free wi-fi functioned well.

The staff was all in all friendly and helpful. They spoke English well and appeared professional. The breakfast was good, with a sufficient range of quality produce, fresh fruits and juices and local specialities to choose from. The buffet was refilled regularly, and there was enough food for late risers.

The location was convenient, with a 15 minutes’ walking distance to the centre and a tram stop nearby for convenient transport to the railway station. The neighbourhood was nice and quiet.

Partner

8/10

Excellent

08 Sep 2018

Sunjae

Several times visit due to biz trip

Room is not spacious but cosy and tidy up.
Bed is quite comfort, Wifi is fast enough. All staffs are also kind and nice.

10/10

Exceptional

05 Sep 2018

FABIEN

calme