Name: Novotel Lausanne Bussigny
Address: Route de Condemine, 35, Lausanne, 1030, CH

6/10

Pleasant

25 Jul 2026

Syed Adnan

Expedia confirmed us that there will be free breakfast on our reservation but the hotel staff denied that. They said Expedia order to them says that there is no free breakfast. I have confirmation and screenshot ready to share the discrepancy..

8/10

Excellent

21 Jul 2026

Dinesh

Very nice and clean rooms. Well maintained property. Pool was not ready, only disappointing one

Family_with_children

10/10

Exceptional

02 Jul 2026

Amelie

Bon hôtel près du centre de Lausanne. Chambre familiale confortable. On entend les chambres adjacentes…
Climatisation faible en période de canicule.
Stationnement facile mais payant.

Family

6/10

Pleasant

19 Apr 2026

Diane

It would be nice to have a bigger fridge. There was no coffee maker and not enough garbage cans. (They were tiny). The steam room was not working and the pool gone. (Under renovation). The restaurant had limited selection and no late night options. The room was good but we were next to elevator. The hair dryer plug doesn’t fit in socket and the sink didn’t drain.

Family_with_children

10/10

Exceptional

03 Jan 2026

Eliot

Clean rooms & nice area

10/10

Exceptional

12 Dec 2025

Laura

breakfast menu was very varied and healthy. Hotel was very clean and nice. Staff very friendly

Leisure Family_with_children

2/10

Poor

30 Sep 2025

Niankoro

The hotel was fine. The description was misleading. Says it has a spa. It does not. It is very far from Lausanne.

Business

10/10

Exceptional

14 Jul 2025

Julie-Anne

Great stay, confortable rooms

Leisure Family_with_children

6/10

Pleasant

29 Jun 2025

Candice

Hotel is in a suburb of Lausanne. Room was not ready at time of check-in. Room was not prepped with linens for 2 occupants. No one answered the service desk when called. Front desk was not aware of major sight seeing spots - Lake Geneva. There was an additional charge for coffee. A/C was not reliable in June. While I was disappointed, I made the best of my stay here. The grounds were nice and clean. The surrounding area/neighborhood is not picturesque.

Leisure Friends

10/10

Exceptional

10 Jun 2025

AHMAD

Very nice hotel with a beautiful gym, Sawna and steam room

10/10

Exceptional

30 May 2025

numan

At the reception customers service informed us that restaurant will be close tonight but restaurant was open, we ordered from outside food but all wasted.

Friends_and_family Family

8/10

Excellent

12 Dec 2024

Ananda

Great place, super nice staff, very helpful. The only thing was that we may have left something behind and although they were super responsive to start with. They stopped responding now 😐 so I don’t know if they found what we forgot or not. 😢

6/10

Pleasant

02 Dec 2024

Verified traveler

The shower head was broken and spraying water everywhere. The toilet flush button would get stuck and it would be running.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

Shantanu

Need better entrance to hotel. Didn’t like walking through parking gate to entrance. Otherwise hotel is clean and rooms are well done with usb ports to charge the phones. Only stayed for 1 night.

Leisure Family

10/10

Exceptional

10 Apr 2024

Nadia

Beautiful hotel and very good service!!!

Beautiful hotel and very good service!!!

Friends_and_family Family

10/10

Exceptional

29 Oct 2023

glen

hotel staff very nice and helpful rooms are spotlessly clean beds are modern with foam mattress very comfortable restaurant is nice small menu choice but all the food was excellent. overall very happy to come back and stay again.

Business Self

4/10

Poor

26 Jul 2023

Mark

Underwhelmed & Disappointed

We were disappointed with the service and experience we received at this hotel.

Swimming pool was closed, this was the main reason we booked this place, and we received no advanced notice. Our son was very upset. We were told about a public pool on the lake, which is lovely btw.

We were woken up both mornings by house keeping walking into the room early. They opened the door before I could even get out of bed! When I mentioned it on check out, the staff didn’t seem that shocked!

The sink in our room was leaking. Again, when I mentioned to the front desk, he didn’t seem to be bothered, so I assume the next guest in the room will have to manage it with a towel as we did.

We had dinner in the restaurant, which claimed to use local produce, but it looked and tasted more like freezer food. Overpriced average food.

The gardens are nice but the view of the mountains is now blocked by a new build office block still in construction.

Whilst the hotel building is fairly nice, I wouldn’t recommend it unless you have a specific reason to be there.

Friends_and_family Family

4/10

Poor

12 Jun 2023

Ange

Hotel is overpriced for the facilities

Partner

6/10

Pleasant

18 Apr 2022

hoyce

Accomodation downgraded

I was given a room to the top and another to the first floor. They knew I was coming with family. I requested for a change and i was downgraded to first floor and twin bed instead of king bed.

Friends_and_family Family

8/10

Excellent

24 Aug 2021

anita joy

Good stay for business purpose, just a shame kitchen closes early

Business

10/10

Exceptional

16 Aug 2021

Verified traveler

State of the hotel and rooms, the location and the staff

Leisure Family_with_children

10/10

Exceptional

10 Aug 2021

Verified traveler

Lovely kids friendly hotel with a natural pool and an awesome green garden. We stayed 2 night and had a great time. The beach is only a 10min. drive away. Only thing, parking cud b free at least for hotel guestd staying more than 1 night, since its an on-site parking.
All in all ery happy and would book again👌

Leisure Family_with_children

8/10

Excellent

24 Feb 2021

Verified traveler

Practical and clean business hotel.
\(^-^)/ \(^-^)/

Business Self

10/10

Exceptional

30 Aug 2019

Verified traveler

Pleasant

Pleasant and quiet

Business

10/10

Exceptional

25 Aug 2019

Verified traveler

Excellent hotel great service and great location. Top notch

Business Self

8/10

Excellent

22 Aug 2019

Satish

Good hotel. A drive to town. But not much in town anyway!

Partner

10/10

Exceptional

20 Aug 2019

Henri

Perfect for short stay

Excellent stay, friendly staff, Good food

Family

10/10

Exceptional

16 Jul 2019

John

Excellent choice!

Although we were initially concerned about it being well out of the city we were able to connect easily using the No.17 bus and the train from Rennen VD station. The hotel itself was excellent in every way. Breakfast was superb! Pool was a bit of a let down. There were plants growing around the edge of it.

Family

2/10

Poor

30 Jun 2019

RT

Air conditioning in high rise hotel was broken. Only option was to open a large window which made it possible for small children to fall out. They called this “natural air conditioning” as if it was supposed to be like this. Very unsafe and not proper ventilation for a high rise. Parking was stated as “limited”. It is actually unavailable. We had to return our rental car because there was no place to park it. We are not picky travelers, but this is unacceptable.

Leisure Family_with_children

8/10

Excellent

31 Dec 2018

Verified traveler

Good stay

Nice standard and all as expected
No surprises

Family

8/10

Excellent

21 Dec 2018

Verified traveler

We needed a hotel for 1 night that was easily accessible from the motorway. It was exactly that. The room was clean , rel

4/10

Poor

20 Oct 2018

Adil

Bad experience

The staffs are really rudes and tough, I couldn't find parking its was full all the time and I already paid for it .. Will never come back .. Also the bed was not comfortable and the toilet is dirty like no one clean it before I check in

Partner

10/10

Exceptional

02 Oct 2018

Verified traveler

The kids bed was an opened sofa and not real bed, which was very small
The room itself was \"lake view\" but from 2nd floor the lake cant be seen...

8/10

Excellent

21 Sep 2018

Diana

Good hotel for travellers

My husband is elderly and disabled and we travel with a driver, and we book two rooms. Check-in occurs at a table and at certain times of day, there is a long line of people waiting to check in. Our disabled room was of adequate size and the bathroom was functional except lacking a shower chair or grab bar which would have helped my husband. Our driver had no complaints about his room and we all enjoyed the excellent food in the hotel restaurant. We stayed twice at this hotel as it was convenient to the toll road and comfortable enough for one night.

Partner

10/10

Exceptional

23 Aug 2018

Verified traveler

Nights stay traveling through Switzerland

Lovely hotel, kids loved the natural pool & options for breakfast was substantial

6/10

Pleasant

10 Aug 2018

Verified traveler

Great hotel, spoilt by staff giving wrong info.

Spoilt by the receptionist saying they weren’t taking any money off the deposit credit card and then they took nearly £150. One week later and still not refunded causing us massive problems with our holiday budget.

Family

8/10

Excellent

05 Aug 2018

Jeffrey

Nice base for local travel

Nice place as a base to travel around the area.

Partner

8/10

Excellent

01 Aug 2018

Kris

No check-in desk... good service and multilingual staff.
Parking is 12 Francs - we thought it was free.

10/10

Exceptional

03 Jul 2018

Karri

Lovely Natural Pool

Best buffet breakfast ever! The natural pool was lovely

2/10

Poor

10 Jun 2018

Nisha

Good city but awful staff and management. When we arrived there was no lights in the hallway of entire hotel and staff said they cannot do anything and we have to live with it. We waited at the dinner table for atleast 30 mins before they came to attend us. Our hostess was working on accounting right infront of us and we called her twice for help but she said she is busy and will come after done. I have stayed in Novotel multiple times before this but after this experience bye-bye to Novotel. Not recommended!

Family

10/10

Exceptional

08 Mar 2018

Andrew

Excellent hotel in the south Lausanne

Standard Novotel with exceptional staff. Located close to major road network - there's the clue... If one is not in a car, count on circa CHF 40 taxi fare from the central station each way.

10/10

Exceptional

05 Sep 2017

Verified traveler

Quality accommodation a short drive from Lake Gene

Despite not being in the most scenic of locations (the hotel is near a large industrial area) the place is very welcoming, clean and well staffed. Due to a flight delay we arrived after 11pm and were able to check in fine as well as eat at the restaurant which was due to close. The staff were friendly and needlessly apologetic for having to close soon after out meal.

We had a family room which was adequate for our requirements, with a queen sized bed for the adults and a double pull out sofa bed for the 2 children. Unfortunately one of the kids had a bedtime accident and again the staff were courteous, bedding was changed and we were not charged for extra cleaning.

The bathroom in the room is separate from the toilet which also made the stay more comfortable (for obvious reasons!)

Everything was of a high standard and regularly cleaned / changed. We would unreservedly recommend this hotel for anyone visiting Lausanne,

8/10

Excellent

06 Aug 2017

gertie

Very nice lean and comfortable. Easy to find location

10/10

Exceptional

06 Jun 2017

Chintan

Value for money

Nice location. Staff at reception not smiling. But it okay and fine. Hotel is good. Clean. Bright and enjoyable.

Family

10/10

Exceptional

23 Apr 2017

Brian

Excellent quality for the price

We were pleasantly surprised by the quality given the price. Easy to find with Google maps - might have been difficult without. Easy to park - important as we came in four hired cars.

Family

6/10

Pleasant

25 Dec 2016

MR

Didn't feel like a 4 star

Not to the 4 star expectation. Stayed there for 4 nights with my family . Stinking toilets, none of the usual toiletries you would expect in a 4 star, only soap and 2 plastic cups. Paper cups provided for tea / coffee !!!! Breakfast was continental but can't have the same thing every day.

6/10

Pleasant

20 Dec 2016

Verified traveler

Acceptable

Hotel in an industrial area. Ok if you have a car.
Breakfast is terrible. You are served food from earlier days that is not fresh.

Partner

6/10

Pleasant

11 Sep 2016

Angel

Solid but boring. Good for 1 night

The hotel was fine for 1 day as a stopover. It was what one expects from the Novotel out of town hotel. Nice natural pool that opened till 10 was great for kids. Sauna and spa was good but couldn't find any robes or towels at the end of the day. Also shower at spa not working.

10/10

Exceptional

30 Aug 2016

CHRISTOPHER

A family stop-off. Great value

Stopped here en route elsewhere - had prebooked months in advance and got a great rate. Large and comfortable room for the whole family, air-conditioned, friendly staff. And a GREAT pool. Naturally filtered by plants and shingle - like a rock pool but better and the kids loved it.

Family

10/10

Exceptional

29 Jul 2016

Stephanie

loved it.

Great Vacation

Partner

8/10

Excellent

17 Jul 2016

Verified traveler

Huge problem with their magnetic key cards and very poor response from the staff. We had to replace our cards 5 times in 2 days.
There is a daily tax per person of 3.50CHF to add to your bill.

Family

8/10

Excellent

14 Jul 2016

Verified traveler

Good location

Helpful staff and good parking
Basic food in restaurant but good quality . Breakfast a bit disappointing

10/10

Exceptional

20 Jun 2016

pushkar

Marvellous stay with free passes and supportive staff
But breakfast not up to the mark

10/10

Exceptional

17 Jun 2016

Verified traveler

Good stay

Good restaurants, good food

8/10

Excellent

18 May 2016

graham

Quality hotel

Great hotel and staff. Immaculate room and bathroom. Natural pool was cold but very refreshing and makes a change from a normal pool

8/10

Excellent

16 Jan 2016

Klaus

Good Lausanne Business Hotel

I have stayed in this hotel before, that is why I chose it again. One of the best Novotel in Europe. Ample parking, easy to find. GPS recommended.

10/10

Exceptional

07 Jan 2016

Maggie

Nice hotel in lovely surroundings

the hotel was excellent in beautiful gardens. A little far out for getting to the city, but close to a nice village.

8/10

Excellent

27 Dec 2015

Paula

Convenient and comfortable stay.

Visiting my family and stayed here as there was an excellent restaurant and exercise faculties and a good breakfast. Good staff and helpful too as the cleaners were helpful and effective as the food serving staff. There must be a good manager!

Family

8/10

Excellent

26 Nov 2015

Joerg

Novotel Lausanne-Bussigny, Switzerland

Nothing fancy but does the job. Good location and friendly staff.

8/10

Excellent

22 Oct 2015

Vin

Nice hotel, middle of nowhere but pleasant stay

Used this as stopover on the way from uk to Italy, nice hotel, lovely room and excellent restaurant. Limited leisure facilities..pool only a pond outside, but nice sauna and steamroll. Stayed in the hotel just the one night but too far from centre of Lausanne or the lake to really explore the area, need a car

10/10

Exceptional

22 Oct 2015

Paula

Accessible hotel

Good accomodation, the only poor feature were hard big pillows. Apart from that the bed was soft and room warm and comfortable. Good sized TV. Good staff for food and service.

Family

10/10

Exceptional

08 Oct 2015

Margaret

Excellent hotel

Excellent hotel but room temperature too high and couldn't adjust it.

Partner

10/10

Exceptional

23 Sep 2015

Verified traveler

Very nice. Good breakfast buffet.

10/10

Exceptional

08 Sep 2015

Verified traveler

Parking and good location for driving to the lake.

We had a car, and I appreciated that there were no fees to park here. The location was good; we easily drove to the Lake Geneva area. The hotel was pleasant, quiet and clean. The staff was helpful when I asked about dinner cruises. I would definitely stay here again. Good value for the price.

8/10

Excellent

05 Sep 2015

Bonnie

Business but no neighborhood

It was a fine business hotel but the location was in the middle of no where. It was, however an easy on-off the highway.

Family

8/10

Excellent

24 Aug 2015

Jqk

Short stay for wedding close by

Very convenient, although a bit standard.
Good thing is its location on a little hill, which gives you a very nice view of Lausanne. Plus nice outside pool, quite enjoyable in summer. On the downside - don't expect to have your shirt pressed or suit cleaned during weekend, but I guess Swiss are used to that.

10/10

Exceptional

19 Aug 2015

Verified traveler

Nice hotel in a nice place

I have been in thus note on a number if occasions, every time is the same great experience. Great food served at the restaurant. The breakfast is good and abundant too, but a bit overpriced (25 CHF per person)

8/10

Excellent

29 Jul 2015

Rachel

Clean and modern. Nicely located with pretty grounds to relax outdoors.

Family

8/10

Excellent

25 Jul 2015

Ramesh

Decent

It is a good clean hotel. Expensive restaurant

Family

10/10

Exceptional

06 Jul 2015

Mary

Great hotel

This is the best hotel to stay in if you are driving to Lausanne. Free parking and a gorgeous hotel with exceptional staff. Free wifi and air conditioning that works perfectly, and free breakfast buffet - perfect!!!

Family

10/10

Exceptional

04 Jul 2015

Cynthia

Swiss Vacation

This was by far the best Novotel check-in experience we have ever had. The staff explained everything very well and to our surprise local transportation was included due to paying the nightly surtax. Although the hotel is located away from the downtown area the transportation system made it easy to tour the city. Very impressed with the entire experience at this location.

Family

10/10

Exceptional

03 Jun 2015

Family of four

A little out of town.

The FREE bus and metro tickets are a fantastic idea and are very useful in preventing isolation. There is a great Chinese restaurant within an easy walk,just turn up.Mainline and bus no.17 from GVA, but don't forget to buy your tickets when you arrive,
CHF 100 per person if you don't!

4/10

Poor

03 Jan 2015

Elias

Too far from city

This hotel is terribly located from city, it is good for business, fully equipped.
Staff are remarquebly welcoming and ready to assisst you.

8/10

Excellent

05 Nov 2014

Verified traveler

The hotel is away from downtown and restaurants/ shops. However, it's a quite place and I found it a good choice with decent rates.

6/10

Pleasant

28 Oct 2014

Nissan Motor

swiss choclit

room was too warm and the quilt too heavy

8/10

Excellent

21 Sep 2014

Verified traveler

quite place

quite place ,free parking and nice location.

10/10

Exceptional

05 Sep 2014

T

Never disappoints

I have stayed here several times and it is an all around friendly, comfortable hotel. Good amenities, free Wifi, nice breakfast, free parking, and close to the free way.
PS: The iron/steamer is in a room by the staircase on the fourth floor.

10/10

Exceptional

03 Sep 2014

Verified traveler

VERY GOOD

8/10

Excellent

31 Aug 2014

lupine

Nice clean hotel

Just the location isn't good enough. It is quite far from the old town. There are not much to see or do near the hotel. The hotel looks quite new though.

8/10

Excellent

20 Aug 2014

Verified traveler

Overnight stay

I stayed in this hotel as a party of 1 adult and 2 children as a stopover on our route. The hotel staff were polite and professional and the quality of the hotel was high for the price we paid. We did not visit the area during our stay so I cannot comment on the location in terms of tourism. Only reason for not giving full marks was I thought the food in the restaurant was very small portions for the high price paid although the quality was very good. We would stay here again although would eat out next time.

10/10

Exceptional

14 Aug 2014

Jackson

Great Hotel

My stay with Novotel was excellent. The hotel staff was friendly and helpful. The hotel was large and the buffet breakfast was good, with a variety of choices. The open space is also large and there is Xbox 360 for people to play at the hotel concourse. There is a travel card provided by the hotel so that you can use it to travel to Lausanne city centre. The only problem of the hotel is perhaps its location, which is about 20 - 25 minutes away from Laussane city by bus and it's not easy to find for the first time, if you don't know the way to go there.

Family

8/10

Excellent

14 Aug 2014

Harshad

Value for money

Enjoyed our stay, kids loved the free wifi and games console area.
The free parking was a bonus.
Breakfast was a good buffet selection.

2/10

Poor

12 Aug 2014

Verified traveler

Profoundly unprofessional and cynical staff at the reception, who was not allowing to enter the prepaid room for 4 because of the 5 months old baby as a fifth member of the family and was demanding to either take the second room or find another hotel. Probably they've never heard that in any hotel all across the world babies of such age stay free of charge when using existing bedding.

Family

10/10

Exceptional

10 Aug 2014

Chloiber

Great Rooms, Breakfast

Rooms were great and big (Executive), good value for money. Shower was excellent as well.
The breakfast buffet wasn't the largest one, but the food was very good. Fresh bread, fruit and the usual. Would come again.

8/10

Excellent

27 Jul 2014

Leigh

Typical Novotel Hotel

Happy to stay at Novotel.

Family

10/10

Exceptional

17 Jul 2014

Verified traveler

Superb choice

We were looking for a hotel with a really good bathroom, a computer to use, quiet and easy to find. This was exactly what we wanted and more. It was quiet at night, a view of the lake and mountains, the room was very large. Breakfast was excellent if a little pricey but then this is Switzerland. The staff were multi-lingual and helpful. I had wanted to get some laundry done but that service is only available in the week. The only drawback was that the toilet was in a separate room from the bathroom so you have to touch door handles without having washed your hands. Novotels seem to all have this layout.

Family

8/10

Excellent

10 Jul 2014

Dan

Good for a quick stop

The hotel is quite a bit away from the main part of Lausanne. This didn't bother us for an overnight stay but if we were spending time in the city we would have wanted something closer. Driving and parking in Lausanne can be challenging. The room was a bit of a tight fit for two kids and two adults but, realistically, the rooms were well laid out and clean.

Family

8/10

Excellent

02 Jul 2014

Verified traveler

Nice hotel

Business hotel, nice place to stay. Location is good if you're driving.

4/10

Poor

21 Jun 2014

shaqi

Not the good choice for family stay

I was with in a family trip to Laussane in switzerland ,we were coming from Interlaken which was our first step ,we were very disappointed by the welcoming way from the hotel staff
they were not friendly at all .
The hotel looks to be only for a business stay so robot can do the job no need for human being to work there .
I think it is Expedia mistake to post a hotel like this without pointing to that .
The breakfast buffet was horrible.
The location was far from the city .
My advise to any family going to laussane not to stay in this hotel or even think about it .

8/10

Excellent

03 Jun 2014

DC

Good hotel for short trip

Overall pleasant stay as expected from a Novotel. Reasonably priced, clean, well located, no gimicks hotel, good for weekend break with family. The only criticism was the pillows felt old and too soft.

Family

2/10

Poor

18 May 2014

Verified traveler

very bed hotel and servise Extra charge big /Block for credit cards double amount

Partner

10/10

Exceptional

15 May 2014

Deggsy2014

Lovley Hotel

great hotel, clean and modern

6/10

Pleasant

20 Apr 2014

Costa

Everything good except location

Normal Novotel except it is situated on a major road that is noisy. Also nothing within walking distance.

8/10

Excellent

19 Apr 2014

Neil

Good hotel for business or short stay.

I stayed with the family - 2 adults and 2 children in one room. The room was a bit cramped - very similar to a Premier Inn - but clean and functional with a good shower/bathroom. We stayed for 4 nights which was probably just about the maximum with a family in this kind of hotel. The staff were generally very helpful - if you asked for help but otherwise left you alone (which is fine).

10/10

Exceptional

17 Mar 2014

Verified traveler

In the burbs but a good value

I think most American travelers will be satisfied with the amenities and the sizes of the rooms. I had no complaints and would definitely stay again when in the Lausanne area.

Family

6/10

Pleasant

16 Mar 2014

Di

Too far from the centre of Lausanne

The overall impression of this hotel was good but there were several disappointing aspects.
The carpet in the room we stayed in was stained in several places. The towels were thin and seemed old. Although there was a kettle in the room, there were no cups or mugs or spoons, only paper cups with wooden sticks. The supply of tea and coffee was minimal, two sachets of coffee, tea and herbal tea, sugar and powdered milk.
The hotel was too far out of town and according to an internet search was some distance from the station. There was however a bus stop near. This would not be a good hotel to use as a base for sight seeing.

10/10

Exceptional

21 Feb 2014

Titi

Lovely

The staff were really friendly, the location was brilliant. I particularly liked the fact that the area was not busy

10/10

Exceptional

07 Nov 2013

Daniel

Great value and quality

Really good value for a family room. Hotel was ultra-clean, staff were exceptionally friendly. Thoroughly recommend!

Family

6/10

Pleasant

07 Oct 2013

Verified traveler

Comfortable and Modern

A modern hotel located just out of Lausanne. We stayed as a family only for one night. Felt the hotel was aimed at the business market but they do offer family deals. It served its purpose as clean, comfortable and secure.

Family

8/10

Excellent

01 Sep 2013

Riz

value for money

Overall satisfying,swimming pool looked amazing but not very practical especially for kids