BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.4/10Excellent247 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.2/10 8.2
Condition8.2/10 8.2
Location7.2/10 7.2
Neighborhood7.2/10 7.2
Value7.6/10 7.6
Amenities7.8/10 7.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mercure Neu-Isenburg
The 4-star Mercure Neu-Isenburg is located in the center of Neu-Isenburg on the southern outskirts of the Rhein-Main metropolis. All 143 rooms are air-conditioned and have DSL connections and free WIFI. Our meeting area with five rooms accommodating up to 150 people is perfect for your private or business functions.
Frankfurt main train station is 5. 6 miles (9 km) away, and it is also just 5. 6 miles (9 km) to the airport. You can reach us by car via the A3 highway.
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A stay at Mercure Neu-Isenburg places you in the heart of Neu-Isenburg, a short 8-minute drive from Deutsche Bank Park and 11 minutes from MyZeil. This hotel is 5.9 mi (9.6 km) from Main Tower and 6 mi (9.7 km) from Frankfurt Christmas Market.
Stay in one of 143 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
You need to know
- One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
The front desk is open daily from 6:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately EUR 24.00 for adults and EUR 10 for children
- Self parking fee: EUR 16.00 per night (in/out privileges)
- Pet fee: EUR 12.00 per accommodation, per night
- Service animals are exempt from fees
- Early check-in fee: EUR 30 (subject to availability)
- Late check-out fee: EUR 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
German
Portuguese
English
Italian
French
Spanish
Nearby attractions
Frankfurt City Forest
4.8 km / 3 mi
New Henninger Turm
6.2 km / 3.8 mi
Deutsche Bank Park
6.4 km / 4 mi
Dreikonigskirche
7.1 km / 4.4 mi
University Hospital Frankfurt
7.4 km / 4.6 mi
Frankfurt Cathedral
7.5 km / 4.6 mi
Frankfurt Historical Museum
7.5 km / 4.7 mi
Klinikum der Johann Wolfgang Goethe-Universität Frankfurt am Main Zentrum der Inneren Medizin: Medizinische Klinik II
7.5 km / 4.7 mi
Museum MMK for Modern Art
7.8 km / 4.9 mi
European Central Bank
7.9 km / 4.9 mi
Financial District
8 km / 5 mi
Frankfurter Römer
8.1 km / 5 mi
St. Paul's Church
8.1 km / 5 mi
MyZeil
8.1 km / 5.1 mi
Museumsufer
8.3 km / 5.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 143
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- Small pets allowed (under 5 kg)Extra charge
- Wheelchair-accessible
- Car parkExtra charge
Show 38 more facilities & services
- GarageExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Medical service
- Multilingual staff
- 24-hour securityExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Terrace
- Sun terrace
- Luggage room
- Clothes dryer
- Towels and bed linen
- Bar
- Restaurant
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Meeting room
- Photocopier
- Audio-visual equipment rentalExtra charge
- Fax
- SolariumExtra charge
- Hairdressing salonExtra charge
- Breakfast buffet
- À la carte lunchExtra charge
- À la carte dinnerExtra charge
- LGTBIQ friendly
- Non-smoking establishmentExtra charge
- Single-Use Plastic Free
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room CLASSICRoom • CLASSICROO.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
Room CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
Double or Twin CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBT.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLASSICTWIN • CLASSICTWN.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
TWIN CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 5 m²TWN.SU
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Direct dial telephone
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- 220V power supply
- Make-up mirror
- Satellite TV
Show all 10 amenities
- Housekeeping
- Electric Kettle: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
TWIN SUPERIOR
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Room amenities
- Hairdryer
- Direct dial telephone
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- 220V power supply
- Make-up mirror
- Satellite TV
- Housekeeping
- Electric Kettle: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Direct dial telephone
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- 220V power supply
- Make-up mirror
- Satellite TV
Show all 10 amenities
- Housekeeping
- Electric Kettle: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
TWIN STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Hairdryer
- Direct dial telephone
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- 220V power supply
- Make-up mirror
- Satellite TV
- Housekeeping
- Electric Kettle: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE CLUB KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-2
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Make-up mirror
- Centrally regulated air conditioning
- 220V power supply
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Hairdryer
- Electric Kettle: 1
Show all 10 amenities
- Housekeeping
- Satellite TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Room amenities
- Make-up mirror
- Centrally regulated air conditioning
- 220V power supply
- Tea and coffee making facilities
- TV
- Direct dial telephone
- Hairdryer
- Electric Kettle: 1
- Housekeeping
- Satellite TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
Double or Twin SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- 220V power supply
- Direct dial telephone
- Electric Kettle: 1
- Housekeeping
- Satellite TV
- Make-up mirror
- TV
- Tea and coffee making facilities
Show all 10 amenities
- Centrally regulated air conditioning
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE KING SIZE BED
Room photos
21 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- 220V power supply
- Direct dial telephone
- Electric Kettle: 1
- Housekeeping
- Satellite TV
- Make-up mirror
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLUB KING BEDDouble or Twin • CLUB KING BEDDBT.CB-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
Double or Twin CLUB KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.CB-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE SINGLE USE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DUS.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE CLASSIC DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Hairdryer
- 220V power supply
- Make-up mirror
- Satellite TV
Show all 10 amenities
- Housekeeping
- Electric Kettle: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE STANDARD
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Direct dial telephone
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Hairdryer
- 220V power supply
- Make-up mirror
- Satellite TV
- Housekeeping
- Electric Kettle: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE CLASSICDOUBLE SINGLE USE • CLASSICDUS.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE SINGLE USE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DUS.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE CLUBSINGLE • CLUBSGL.CB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
SINGLE CLUB
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- CLUB
Adult and child limits apply within the room's total guest limit.
Room code: SGL.CB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSICDOUBLE • CLASSICDBL.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure Neu-Isenburg
DOUBLE CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Mercure Neu-Isenburg
75
reviews shown
Robert
frustrating hotel, everything comes with additional charge. You want to check in 1 hr before 3pm €30, use the gym €5, check out at 1pm €30... room wasn't made, water not replaced, toilet in room when arrived was not clean, no loo paper.
Yalcin
Friendly staff
QINA
Too far away from the city central and so old. It doesn’t feel good
Petra
We love this hotel!! Everybody is so nice. Great breakfast buffet. Quiet, nice beds, perfect location.
JoAnn
Air conditioning was not working in my room on the 5th floor! No room phone, Bathtub was too high for this old woman to step into. I am 73 with knee problems. Only one handicapped room in the hotel which staff said and it was booked. Will not be back.
Josephine
Clean
Katherine
Visiting family so only used as a base to sleep. Clean and convenient for our needs
Tim
Hospitable and clean
The staff was very hospitable and attentive and friendly, location was great
Eric
Very nice hote
Scott
My only complaint would be a poor wifi signal in the room I was in
Noel
Convenient, central location.
Verified traveler
Good stay
A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Arash
No reception after 11 pm so if your flight is late you will have to sleep on the street!
Darius
A/c not working, they don’t clean the room
Verified traveler
Room was a nice size but room was very hot and air conditioning unit was mainly putting out hot air despite being on the coolest setting. Mattress seemed very thin as well. Overall services nice and general cleanliness very good.
Niloofar
The property was good near shopping
Thomas
Breakfast was great and the staff was excellent and very helpful.
mohamed
Not a 4 star hotel.
I am not going to accept this hotel as 4 star. Its no where near 4 star. In room first of all they dont have fridge no safe locker no cupboard no cattle just 2 bottles of water.
Paid parking reception and bar is together.
Paid parking reception and bar is together.
Susan
Friendly staff, quiet room. Perfect for an early flight out of FRA.
Julia
Pretty rooms, good breakfast, parking garage, friendly staff.
Scott
Large room, underground parking is nice with the heat this summer. Didn't like needing to request house keeping if it was wanted, not a big issue. Real nice hotel.
Assed
Great and convince location
It was a great location, you have Neu-Isenburg Shopping Centre at the doorstep of the Hotel! Bus and Taxi Service are right there too! Frankfurt City Center is 20 min with taxi. I really enjoyed my stay there!
Verified traveler
I liked the rooms, I liked that you can get a few English speaking news channels on the TV and liked most of the parking facilitys. Need a card reader in the park haus to access the hotel after hours and after the current remodeling is completed it will be a very nice hotel.
Hemal
Great hotel great staff
Brilliant staff. I had a problem with my booking and within minutes it was resolved. Really courteous staff and nice bar. Great location as well.
H
Excellent for Business Stays
Excellent stay for business. Hired a meeting room - service was great, efficient and helpful.
Matthew.C
Overall, the hotel was great. Good location for local shopping/restaurants and convenient for airport. Some confusion over my reservation on check-in, but they let me into my room early.
Steve
Nice room 527
Great breakfast
Verified traveler
Nicely renovated hotel but air conditioner in many rooms doesn't work!! We changed many rooms to find an air conditioner working!! Some employees at breakfast were not pleasant.
A.A.J.M.
Good functional hotel, great breakfast and good working Airco at the time that it was an exceptional heatway of 40 degrees.
Dean
Basic hotel with small rooms
Hotel is always clean and convenient to the airport. They should consider adding a fitness center.
Thomas
Away from the town and airport
$30 cab ride from airport and $30 for cab to downtown.
Verified traveler
Clean hotel. Convenient location. Close to shopping mall and restaurants
Jonathan
Perfectly serviceable hotel.
Area wasn't great but I was there for a business meeting and I could walk there from here. So couldn't ask for more. Its a German hotel with German style beds, which I don't find that comfortable. I was in German so what else did I expect. Staff were helpful. Allowed me to check in 3 hours early. Room was a good size. I felt comfortable there. Think I had the best room in the place. I was on the top floor and had a terrace. Perfectly serviceable hotel.
Jenny
Good location
Hotel was pleasant overall. Central Air conditioning was bit too hot for our comfort - we had to leave the window open all night, which meant we could hear the street noise. A bit surprised that there wasn't a fridge in the room ( common in Europe?). Breakfast was very good in terms of variety and tasty.
paul
Good hotel for business trips
Only stayed for two nights on business trip so room size not as critical, but they are a bit smaller than usual for this standard. There is a restuarant but not much of a menu but what there was tasted good and well presented. Would be happy to use again as it is convenient for my work and if you want varied choices it it close to several restaurants
Adam
Room
Good. But the the pillows in the room were a weird shape and uncomfortable. They were too small.
Julia
Nice stay
Nice hotel that is close to the airport. In a good location, walkable to restaurants.
Verified traveler
Nice hotel. Good breakfast and great service. No pool or workout room. Dining is limited in the surrounding area.
Jeff
Mercure Hotel near Frankfurt Airport
Nice and modern hotel with good breakfast. Room and toilet are quite big for Germany standard. Nice shopping mall across the street. Free wifi but underground car park is not free. Booked a non-smoking room but was probably given a smoking room because the room smelled like smoke/cigarette.
Youssef
Very nice hotel with friendly and attentive staff
Very nice hotel with attentive staff, great room, very good breakfast.
Steve
Will stay again next trip
While the Mercure itself was only slightly better than OK as far as rooms go, the location is excellent and the service was outstanding. Hotel Shuttle from FRA would be a nice adition, though nearby bus service is frequent, inexpensive and reasonably quick. Look for Jacques wine shop for a great selection at incredible prices. Close to the hotel, but a little tough to find. Very knowledgeable English speaking staff in what looks like a shack but don't be put off by the external apearance.
Martin
Great value for short stay near the airport.
I travel to Frankfurt on business often, I would recommend the Mercure Neu-Isenburg as a very good value for business traveller. However it is best if you have your own car. Location is outside of the citry centre. A 17euro taxi ride or a 15 minute walk to catch a tram to Frankfurt downtown core. The airport is a 15 minute, easy drive from the hotel. Rooms are modern decor, clean and quite spacious. Breakfast is top notch as expected in Germany.
Anonymous
EXCELLENT stay
Overnight stay before flying from Germany to US.
We asked 2 different staff at desk for directions to airport, and were given cursory, unclear, unhelpful answers, subsequently getting lost.
Great hotel comfort, cleanliness, decor, and fabulous breakfast. Dinner was slow to be prepared, but delicious.
We asked 2 different staff at desk for directions to airport, and were given cursory, unclear, unhelpful answers, subsequently getting lost.
Great hotel comfort, cleanliness, decor, and fabulous breakfast. Dinner was slow to be prepared, but delicious.
Anonymous
Not an Airport Hotel
This Hotel was not as advertised. The hotel is not close to the airport property and, to make matters worse, unlike other airport hotels, does not offer an airport shuttle. Instead traveller's have to take a 25 Euro cab each direction!!!! Given that the room cost approx 70 Eur, total cost including cab back and forth was 120 Euro. If I had of known that, I wouldve stayed at a more expensive room on the airport property.
Anonymous
Hotrel Stay In Frankfurt Germany
Great Food and drink
Brian
This hotel is located approx 7
This hotel is located approx 7 kms from the Frankfurt airport and a similar distance from the city. Good for airport transfers, and used by Trafalgar Tours. A tram is located 20 minute walk away which takes you to the city. This hotel is good for a one or two night stay, but city location is better for longer stays.
Anonymous
Very good for airport transit lay-over
Hotel allowed me 10 AM check in and same day check out because of my plane schedule.
Hotel does not provide airport shuttle but hotel staff were very helpful and gave me information for local bus which was inexpensive and convenient.
I would recommend and stay at this hotel again.
Hotel does not provide airport shuttle but hotel staff were very helpful and gave me information for local bus which was inexpensive and convenient.
I would recommend and stay at this hotel again.
Jessica
Um 8:00 kam die Reinigungskraft rein trotz Zettel dies nicht zu tun.
Gebucht wurde ein Kingsize Bett und bekommen hatten wir ein kleines Doppelbett. Frühstück konnte auch nicht mehr dazugebucht werden.
Gebucht wurde ein Kingsize Bett und bekommen hatten wir ein kleines Doppelbett. Frühstück konnte auch nicht mehr dazugebucht werden.
Kyusuph
Alles super . Dankeeeeeee
Jingjing
Good
Dieter
nice hotel. too bad A/C wasn't working well
Yoshikazu
Kind and friendly staff
Magnu
Trevlig Personal
Michael
Sehr sauber ! Freundliche Mitarbeiter! Gutes Frühstück! Sehr hübsch gestaltet im Design
Damien
Comme chaque fois que je viens en déplacement dans cet hôtel.
Le personnel y est chaleureux et aimable, la chambre confortable, récente et propre. Je le recommande pour ceux souhaitant un très bon hôtel.
Le personnel y est chaleureux et aimable, la chambre confortable, récente et propre. Je le recommande pour ceux souhaitant un très bon hôtel.
Angela
Das Zimmer und Badezimmer waren sauber.
claus
Ok
Damien
Personnel accueillant et souriant. Toujours aimable et très compréhensif. Chambre bien entretenue et nettoyée.
chris
Gute und freundliche Personal!
Josef
Sehr gutes Fruehstueck, grosse Auswahl.
Freundliches und hilfsbereites Personal.
Gute Parkmoeglichkeit direkt unter dem Hotel.
Freundliches und hilfsbereites Personal.
Gute Parkmoeglichkeit direkt unter dem Hotel.
Yohei
特になし
Ronny
Kleines
Damien
Au top
Comme chaque fois que je viens, service et personnel serviable, souriant et attentionné.
Juha-Petteri
Hyvä sijainti, jos vaikka haluaa mennä katsomaan jotain mega-konserttia(kuten itse tein) Frankfurtin stadionille, joka on noin 5-6km päässä.
Autolla liikkuen myös motarien rampit ovat hyvin lähellä. Parkkihalli oli hotellin alla ja maksoi 16€. Kadullekin olisi varmaan voinut lähistöllä parkeerata ilmaiseksi.
Huone oli erittäin siisti ja nykyaikainen.Ei yhtään kulunut, vaan tuntui ihan uudelta. Sänky ehkä jopa liiankin pehmeä omaan makuun, mutta hyvät unet siinä sai ja ei selkä kipeytynyt yhtään nukkuessa.
Muita palveluita, kuten aamiaista tai ravintolaa en käyttänyt, joten niistä en osaa mitään sanoa.
Autolla liikkuen myös motarien rampit ovat hyvin lähellä. Parkkihalli oli hotellin alla ja maksoi 16€. Kadullekin olisi varmaan voinut lähistöllä parkeerata ilmaiseksi.
Huone oli erittäin siisti ja nykyaikainen.Ei yhtään kulunut, vaan tuntui ihan uudelta. Sänky ehkä jopa liiankin pehmeä omaan makuun, mutta hyvät unet siinä sai ja ei selkä kipeytynyt yhtään nukkuessa.
Muita palveluita, kuten aamiaista tai ravintolaa en käyttänyt, joten niistä en osaa mitään sanoa.
Damien
Très bien
C’est la seconde fois que je viens dans cet hôtel et je suis toujours très bien accueilli et le personnel y est sympathique et souriant.
Damien
Top
Top !
Chambre taille suffisante et propre. Il manque juste le petit coffre-fort. Sinon télé très grande du coup parfait pour regarde un film.
Chambre taille suffisante et propre. Il manque juste le petit coffre-fort. Sinon télé très grande du coup parfait pour regarde un film.
Alexander
War nett hatte leider ein falsches Zimmer (normalen Raum gebucht Zimmer mit zwei Kinderbetten zusätzlich bekommen) war ansonsten sauber und modernes Hotel
Tanja
Hotel ist gut gelegen wenn man in den Deutsche Bank park will.
Zimmer sind groß und sauber, leider hat die Klima überhaupt nicht gekühlt und man muss für den Gym nochmal extra zahlen.
Ansonsten alles super. Personal sehr nett und alles ist sauber.
Park Garage ist auch gut!
Zimmer sind groß und sauber, leider hat die Klima überhaupt nicht gekühlt und man muss für den Gym nochmal extra zahlen.
Ansonsten alles super. Personal sehr nett und alles ist sauber.
Park Garage ist auch gut!
Marcel
Ich würde beim nächsten Besuch eher woanders buchen
Jana
Nur eine Nacht geblieben, war alles gut :)
Manuel
Alles bestens, immer wieder gerne
Yoshikazu
オンラインチェックイン
事前にオンラインチェックインをしており到着後のルームキー受け取りと支払いは非常にスムーズで良かった。
部屋の冷蔵庫の中に前の利用者のものと思われるカット野菜（袋が開いた状態）が残っており異臭を放っていた。
残念だった。
部屋の冷蔵庫の中に前の利用者のものと思われるカット野菜（袋が開いた状態）が残っており異臭を放っていた。
残念だった。
Josef
Wir möchten uns beschweren über Frau Anastazia von der Reception.
Sie hat uns nicht bei Check in informiert dass die Heizung defekt ist.
Wir wurden erst informiert als wir uns beschwerten über Kälte im Zimmer.
Erst nach dem wir ein geheiztes Zimmer bzw.einen Hotelwechsel verlangten,bekamen wir zwei Heizkörper aufs Zimmer.
Frau Anastazia hat kein Einfühlvermögen im Umgang mit Gästen,ist unkompetent im Gegensatz zum anderen Hotelpersonal.
Unser Aufenthalt war vom 14.- 19.10.2024
Sie hat uns nicht bei Check in informiert dass die Heizung defekt ist.
Wir wurden erst informiert als wir uns beschwerten über Kälte im Zimmer.
Erst nach dem wir ein geheiztes Zimmer bzw.einen Hotelwechsel verlangten,bekamen wir zwei Heizkörper aufs Zimmer.
Frau Anastazia hat kein Einfühlvermögen im Umgang mit Gästen,ist unkompetent im Gegensatz zum anderen Hotelpersonal.
Unser Aufenthalt war vom 14.- 19.10.2024
tesfit
8
War sauber, angenehm und sehr ruhig.
Verified traveler
Lüfter lief die ganze Nacht, konnte man nicht abstellen.
Location & surroundings
Mercure Neu-Isenburg
Frankfurter Str. 190, Frankfurt / Neu-isenburg, Germany
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Mercure Neu-Isenburg
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