Name: Mercure Frankfurt Eschborn Sued
Address: Frankfurter str. 71-75, Eschborn, 65760, DE

10/10

Exceptional

16 Feb 2025

JANICE

Great price, convenient for the business area but limited places to eat in the evening.
Very nice hotel

Business

8/10

Excellent

06 Dec 2024

Wael

Nothing to complain about

8/10

Excellent

08 Nov 2024

jinmoon

I can do hiking around hotel.

Business Family

6/10

Pleasant

09 Mar 2020

Julian

No Restaurant in this hotel!

This hotel is fine but BE AWARE, there is NO RESTAURANT in this hotel. At the time of writing this, the listing still states that a restaurant is available. Even the information booklet in each room states the same. As dining out is very limited in Eschborn, it is a stretch to class this hotel as 4 star.

Business

6/10

Pleasant

06 Mar 2020

Julian

No restaurant in this hotel

This hotel is fine but BE AWARE, there is NO RESTAURANT in this hotel. At the time of writing this, the listing states that a restaurant is available. Even the information in each room states the same. As dining out is very limited in Eschborn, it is a stretch to class this hotel as 4 star.

Business

8/10

Excellent

30 Nov 2019

Mostafa

Good for business trip

Everything was good

Business

8/10

Excellent

07 Nov 2019

Verified traveler

elan nice hotel and friendly staff. Breakfast is great but wouldn’t recommend the dinner buffet

Business

10/10

Exceptional

13 Apr 2019

Verified traveler

Good stay, would recommend

It served the purpose well. There on a business trip. In, out, nice, efficient. I would recommend it.

10/10

Exceptional

07 Mar 2019

Susan

Good for business

Good place to stay for business. Staff are polite and friendly. Clean and comfortable rooms.

8/10

Excellent

14 Feb 2019

Philip

Mercure Eschborn - good for business

Good standard overall. Service a bit slow and the restaurant not open in the evenings I have stayed there. Good breakfast!

10/10

Exceptional

26 Jan 2019

Verified traveler

Good hotel for visiting business in Eschborn.

The staff were very helpful and friendly, the room was clean and comfortable, and the food was good.

8/10

Excellent

12 Sep 2018

Ed

Convenient to work site. Hotel retardant not open for dinner.

8/10

Excellent

25 Nov 2016

O A

Functional and professional hotel

Functional and professional hotel. Excellent service.

8/10

Excellent

19 Mar 2016

Todd

Easy walk to the Eschborn Sued trainstation

Easy walk to Eschborn Sued trainstation where all trains run down to the Frankfurt main hbf
Breakfast great. Dinner menu limited.

6/10

Pleasant

28 Apr 2014

Verified traveler

Comfortable but basic

Service is a little rigid here. They are friendly but they need to be more flexible to accommodate the specific needs of their guests.

6/10

Pleasant

19 Mar 2014

Verified traveler

Clean and functional

Competent for the most part, no frills.

6/10

Pleasant

18 Mar 2014

Verified traveler

OK

Customer service is improving, although one or two members of staff have no concept of the terminology.

6/10

Pleasant

29 Jan 2014

Verified traveler

Good enough

Comfortable, clean and convenient enough for business trips.

6/10

Pleasant

21 Jan 2014

Verified traveler

Fine for business

Generally happy. The place is clean and comfortable. Would be nice if the food menu changed sometimes.

6/10

Pleasant

02 Dec 2013

Verified traveler

Good for business in Eschborn

Location convenient if you have to work in the office monstrosity that is Eschborn - truly one of the dullest places on Earth. Customer service needs to improve. Apart from many staff being \"stone-faced\", on this occasion I had restaurant staff kind of clearing up around me, with windows opened wide in freezing weather as I came down for breakfast after peak time, as they were eager to set up for lunch, stopping me from sitting in a nice part of the restaurant. This is just one example of the clueless sense of customer care.

6/10

Pleasant

02 Dec 2013

Verified traveler

OK for business in Eschborn

Fine. Some shower problems. Low pressure.

6/10

Pleasant

02 Dec 2013

Verified traveler

Good for business in Eschborn

The facilities are mainly fine. But no gym, no swimming pool. Some of the staff need to improve their customer service skills.

8/10

Excellent

12 Nov 2013

HR

Comfortable and convenient for working in Eschborn

This place is clean and comfortable, I come here every week at the moment. My main complaint is the lack of variety of food and the menu never changes. Also, the water pressure in the showers is sometimes not great, although other times it is fine.

8/10

Excellent

12 Nov 2013

HR

Great if you are working in Eschborn

This hotel is clean and comfortable and within walking distance of the office where I need to work in Eschborn right now for several weeks. The staff are not amazing, but they are polite. The food is good quality, but it is a little over-priced and lacking in variety. It is difficult to eat a decent meal within putting on a ton of weight, because everything is very rich and/or heavy.

10/10

Exceptional

17 Oct 2013

Mietek

About midway between city center and the airport

Located in a business district. Best suited for this purpose. Clean, modern accommodations with onsite bar and restaurant. Friendly service.

8/10

Excellent

02 Oct 2013

Verified traveler

Comfortable for business.

Everything was pretty convenient. Good location if on business in Eschborn - also close to S-bahn if you need. Breakfast is fine although overpriced. Dinner is also overpriced, good quality but not much variety if, like me, you have to come here a lot on business. Watch out for Wi-Fi charges. You need to sign up to get free Wi-Fi and make sure they give you free access per device per night. One of the reception staff was rude and reluctant on this point.

8/10

Excellent

13 May 2013

International traveller

Recommended as a Business venue

Ideal for the business traveller

6/10

Pleasant

08 Apr 2013

Andrew

OK if you have business in Eschborn

OK as a business hotel. Very good breakfast, but service was weak: long wait at reception to checkin/out; bar closed early.

8/10

Excellent

20 Feb 2013

Ingerid

Great hotel close to public transportation

This hotel was clean and the rooms were pretty good. There is a train station 1/2 mile away and a few cute restaurants in the neighborhood. Keep in mind that not all reservations include breakfast, which can add up fast. The breakfast is a great buffet style, however without it included in your reservation, the cost is 19 euro per day.

4/10

Poor

29 Oct 2011

Verified traveler

In a pinch

The only reason I chose this hotel was because it was all that was available. The room was very small but clean. No free WiFi in room. Breakfast was outrageously expensive (19 euro). It was an overnight stopover for my return flight to the States. Most likely I will not stay here again. The room rate was ridiculously jacked up because of events going on in Frankfurt. Also, there are no other options nearby for dinner. I will say that dinner at the Hotel was quite good, albeit expensive.

8/10

Excellent

26 Dec 2010

Melkono

Mercure Hotel Frankfurt Eshborn Sued

Hotel rates were reasonable, but everything else was exorbitantly priced. 19 Euros for breakfast is way too high even by European standards. WiFi for 24 hours cost 10 Euros. The hotel closed on 12/23, which I did not know until I checked in because the desk sent an e-mail to another person with my name. They were nice about moving me to Mercure East at no charge. Staff was very friendly and helpful.
Hotel was nicely furnished and very clean. Location is conveniently near to train into Frankfurt. I enjoyed my stay despite obstacles.

4/10

Poor

22 Mar 2026

Oliver

Das auf Expedia angebliche Restaurant war wegen Personalmangels geschlossen. Das Zimmer war in Ordnung; hatte jedoch anstatt eines Kingsize Bettes zwei Einzelbetten. Der Fernseher ist nicht mehr zeitgemäß.
Der Seifenspender im Bad war leer. Der Fußboden des Badezimmers wird hoffentlich für den nächsten Gast gereinigt.
Die Brötchen beim Frühstück müssen noch wachsen.

Self

8/10

Excellent

13 Mar 2026

Shastha

Ja

Self

6/10

Pleasant

10 Feb 2026

Pedro

Quarto OK. Sem restaurante. Chuveiro mau, sai agua ou muito quente ou fria. Ao pequeno almoço Domingo acabou sumo laranja e não havia para repor .
Fraco para Hotel Mercure, muito abaixo do standard Mercure .

Business

10/10

Exceptional

27 Sep 2025

Andre

Sauberes Zimmer, Personal sehr freundlich und hilfsbereit

6/10

Pleasant

21 Sep 2025

Lars

Very cheap in weekends, but a bit boring and tired

We got a very good rate, probably as it was a weekend, and it's a business hotel in an office area outside Frankfurt. Restaurant and bar were closed, and the breakfast was adequate, but in no means exiting, and far from what we've tried in other 4 star Mercure hotels. But, for a single night it worked fine as an alternative to a motor way motel, and we might use it again for a similar purpose.

Partner

4/10

Poor

20 Sep 2025

Jonas

Als ich im Mercure Hotel Eschborn Süd ankam, fand ich einen Zettel vor, aus dem die folgende Info hervorging:
Unser Hotel ist geschlossen, wir sind im Urlaub. Ich musste die Nacht in einem anderen Hotel verbringen. Dadurch habe ich einen finanziellen & zeitlichen Verlust erlitten. Ich bin als Gold-Mitglied sowohl von Mercure als auch von Expedia schwer enttäuscht und überlege mir zukünftig die Dienste anderer Mitbewerber in Anspruch zu nehmen.

Business

8/10

Excellent

17 Mar 2025

Achim

Klassisches Mercure Hotel

Klassisches Mercure Hotel. Zweckmäßig und sauber.

Partner

4/10

Poor

02 Jul 2024

Joachim

Unflexibler Service

Habe leider trotz mehrfachem Nachfragen keine Rechnung - mit der Geschäftsadresse - erhalten.
In allen anderen Mercure Hotel‘s in Eschborn war dies kein Problem.

Business

10/10

Exceptional

04 Dec 2023

Verified traveler

Definately want to stay again!

Clean, comfortable, good location!

6/10

Pleasant

05 Nov 2019

Gabriele

Zum Übernachten gut - Essen unterdurchschnittlich

Das Frühstück hat uns nicht geschmeckt. Der Aufschnitt schmeckte nach nichts, die Salate ebenso. Die Speisekarte zum Abendessen haben wir nicht verstanden - englisches Kauderwelsch. Die Hälfte der dann ausgesuchten Gerichte gab es nicht. Der Rest ging so! Das Zimmer hatte Flair und war gut, sogar ein Wasserkocher und ein Kühlschrank war vorhanden. Das Personal war sehr freundlich.

Partner

8/10

Excellent

22 Oct 2019

HYUNGKU

숙박은 좋고 위치도 공항과 가까워서 좋긴한데,, 주차료가 무료라고햇는데 나중에 첵아웃할때 따로 계산해달라고함,,

2/10

Poor

25 Jun 2019

Hwanhee

badbadbad

very unpleasant experience at there, very impolite front boy also

6/10

Pleasant

26 Apr 2019

Verified traveler

mercure지만 좋은 느낌은 받지 못함

건물이 오래되어 전등이 작동하지 않음.
도어키가 배터리 부족으로 작동하지 않아 방을 교체함

10/10

Exceptional

10 Mar 2019

WONSIK

다시 이용하고 싶은 곳

출장 특성상 근접성이 좋았으며, 특히 침구류의 청결유지 상태가 좋았습니다.

2/10

Poor

23 Oct 2018

Monica

Deception totale

Ils ont change ma chambre, deplace mes affaires dans une autre chambre sans m'informer en prealable et ils n'ont pas annule ma carte. Situation penible, pas des responsables ou responsabilites

8/10

Excellent

27 Sep 2018

Lasse

Ilmainen wifi, mutta se ei toiminut odotetusti :(

8/10

Excellent

20 Sep 2018

aydin

un peu loin de tout

bon hotel propre resto sympas accueil agréable rapide

10/10

Exceptional

12 Jun 2018

vincent

Très bien accueilli et servi malgré une journée de panne informatique. C'est dans ces moments là qu'on reconnait le professionnalisme des équipes. L'hôtel est toujours impeccable. Les chambres sont spacieuses, le petit déjeuner en buffet complet, un restaurant avec terrasse très agréable ainsi qu'un bar sympa. Calme absolu la nuit malgré un hôtel souvent plein. Proche du centre ville en taxi donc idéal pour le repos après de longues journées de travail.

6/10

Pleasant

28 Mar 2018

SIU FUNG

location is fine but this is a business hotel so not provide a best service from the staff.