Name: Voco Stockholm Kista
Address: Torshamnsgatan, 39, Kista, 164 40, SE

10/10

Exceptional

23 Apr 2026

Darnell

Great stay and peaceful area

Business Self

10/10

Exceptional

01 Apr 2026

Vivian

Staff is excellent. Concierge Madgy was amazing welcoming us and helping us with excellent recommendations for dinner. Front desk Yakki and Michael were also extraordinary. The hotel is great. Nice, clean and new. The area is debatable as the hotel is surrounded by office buildings so no night life or dinner options, but part fro mother, everything was excellent!

10/10

Exceptional

25 Mar 2026

Vivian

Everything was wonderful!

Partner

10/10

Exceptional

15 Feb 2026

Davis jr Veiga

Lovely. Enjoyed the spa. Staff were great. And food was lovely

Partner

10/10

Exceptional

30 Dec 2025

Erik

Nice room, good food and staff were nice however its abit far from Central Stockholm if you plan on being out late.

Leisure Self

4/10

Poor

24 Nov 2025

Alysha

O

10/10

Exceptional

11 Nov 2025

Munir

Very clean and spacious room. All amenities available. The 24hour gym was very useful for me personally.

Business

10/10

Exceptional

07 Oct 2025

Bruce

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I recently had the pleasure of staying at the voco Stockholm by Krista IHG, and the experience was nothing short of extraordinary! From the moment I walked through the doors, I was welcomed with warm smiles and exceptional service that continued throughout my entire stay.

The hotel's location is perfect, sitting right on the waterfront with stunning views of the city. The modern and stylish decor creates a cozy yet sophisticated atmosphere that makes you feel right at home. My room was impeccably clean and equipped with all the amenities one could ask for, including a comfortable bed that made it hard to get up in the morning!

One of the highlights of my stay was the complimentary breakfast. The selection was impressive, featuring local delicacies, fresh fruits, and a variety of options to suit any diet. It was the perfect way to start each day before exploring the beautiful city of Stockholm.

The hotel's staff went above and beyond to ensure that my needs were met, from providing recommendations for local attractions to swiftly accommodating any requests. Their genuine hospitality truly stands out and made my stay even more enjoyable.

I also loved the on-site restaurant and bar, which served delicious dishes and innovative cocktails. It’s a great spot to unwind after a long day of sightseeing.

Overall, my experience at voco Stockholm by Krista IHG was fabulous, and I can’t recommend this hotel enough. Whether you’re visiting for business or leisure

Leisure Self

8/10

Excellent

05 Oct 2025

Molly

Very pleasant stay. Modern hotel which was very clean.

Partner

4/10

Poor

30 Sep 2025

Gary

An interesting week long stay at voco Stockholm Kista, spoiled by some very poor customer service during our trip. Rooms were fine, and we made regular use of the pool/spa facilities (booked daily through app). Public transport to central Stockholm was efficient, regular and easy to use.

However, we had numerous problems using the restaurant and bar - we only used the restaurant on first evening as very limited menu with many things not available on the day, bar/drinks menu pricing was misleading too (e.g. spirits priced per 10ml measures without notification on the menu, with the bar serving their 'standard' measure as 40ml, i.e. 4x price stated on menu).

We were charged the extra rate for breakfasts on check-in as it had not been included in our booking, but were charged for seven days, despite requesting 6, as we were leaving very early on the last day. I was notified on check-out that it would be refunded, but would take a few days to show on my account. No refund was issued, and after numerous exchanges, by myself and through Hotels.com, the refund was still refused - thankfully Hotels.com made the refund themselves.

All in all, while the stay in Stockholm went well, for future visits, I would not choose this hotel again.

Friends_and_family Family

10/10

Exceptional

16 Sep 2025

Eddie

Staff were incredible. Clean quite. Great overall experience.

Leisure Partner

10/10

Exceptional

13 Sep 2025

Richard

Romantic stopover

Great staff & spa

Partner

10/10

Exceptional

31 Aug 2025

Majid

Ok

Friends_and_family Friends

8/10

Excellent

30 Aug 2025

Debbie

Big hotel, small room

My stay was ok. The hotel was far from city center. However, there is a train station about 10 minutes away which was very secluded at nightime. There were no restaurants nearby and the one in the hotel closed at 9 p.m. The room was very small. There were no fitted sheets on the bed. Only the regular sheets and a comforter. There was no electrical outlets in the bathroom. There were no hand cloths to shower with. There was no ice bucket in room. There was no microwave. The tv did not work well because the channels were frozen.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Shirish

Great service, rooms and amenities

10/10

Exceptional

15 Aug 2025

Alliyu

Excellent place to stay

10/10

Exceptional

28 Jul 2025

Jamie Alexander Kofi

Had a very good stay. Very comfortable and quiet room, nice gym and spa facilities. Good transportation links

Leisure Self

8/10

Excellent

23 Jul 2025

Mohammad

The pets being allowed in the property was off putting

Leisure Self

10/10

Exceptional

26 Jun 2025

Chukwuemeka

Really great experience overall!

Business_and_leisure Self

2/10

Poor

25 Jun 2025

Catriona

Not helpful. Declined refund on wrong dates booked. Novcompassion. Was crying on the van phone

Leisure Self

10/10

Exceptional

09 Jun 2025

Alexis

Excellent option.
Hotel is new and very good condition
The gym is excellent
The rooms very comfortable and spacious
Transportation is easy with the metro and taxis I used both
Nice staff
Breakfast was very good, highly recommended
Very good option, I will go again

Leisure Family

8/10

Excellent

29 May 2025

Elizaveta

Generally, lovely hotel. Nice and clean rooms (you need to ask to clean rooms), only bit I didn't like - when they get large parties - the tables in a lobby are not cleaned from previous people. Last day or so, I got annoyed as we could not reach the hotel or restaurant by phone (bare in mind their hotel phone in a room has been broken, so I had searched through Hotels.com to connect me to reception.) - called restaurant by phone - no-one was picking up, room service didn't work. There are no places to eat around the hotel. So we stayed without dinner even though tried calling from phones (we were arriving late). My partner got there couple of minutes late and as we got to know the kitchen actually closes at 9pm - very odd as people may want to relax and have food late or arrive late. No food past 9pm. The bar closes early too.
Last bit, we were travelling from UK - arrived late first night, pool is booked 2 days ahead. Good we stayed for 3 nights, otherwise we would have not even be able to use that pool which was the main reason I booked the hotel for.

All in all a nice hotel but things like above are annoying.

Partner

2/10

Poor

28 May 2025

Ronaldo

The hotel and rooms are very nice. Beds comfy and black out curtains. We stayed from Friday to Tuesday and cleaners have not come to our room once. So we’ve used the same towel and slept in the same sheets the how time being there.

8/10

Excellent

22 May 2025

Krysta Suzanne

The hotel was nice and the bed was comfortable. The pool was very nice and the showers were great. We were not restocked with one of our towels and was left sharing a towel between two people for a couple days of our stay. The room was also not swept well each day. The hotel is close to the train and mall, but other than that, not a lot else to do in the area. The area is also notably dirty/not as kept up, as other cities in Sweden. I imagine this is due to being an area not right near Stockholm and populated with mostly people not originally from Sweden.

Leisure Family

6/10

Pleasant

17 May 2025

Jason

The internet was almost none existent and when I asked the lobby personal why the internet gets disconnected and has poor connectivity, they simply said “it happens”.

Business Self

10/10

Exceptional

03 May 2025

Philip

This is one of the nicest hotels I have stayed at in a long time. It's only downfall is that it is in the middle of nowhere.There is a train station ten mins away
The staff were fantastic , the room was pristine and the breakfasts were top grade. If I ever return to Stockholm this will be the first on the list.

Leisure Self

10/10

Exceptional

30 Apr 2025

Denis

Lovely hotel - very friendly staff.

Leisure Self

10/10

Exceptional

28 Mar 2025

Andrew

Nice

Really nice

10/10

Exceptional

24 Mar 2025

Rick

The had the GOAT Isabel!! She needs a raise.
Amazing staff clean, lovely gym and spa.

Location great, everything was nearby or to do public transport.

See you next time lovely hotel until te summer!
Ps; isabel still the GOAT! The MVP of the place hands down

Business_and_leisure

10/10

Exceptional

14 Mar 2025

John tekia

Was expecting the car park to be free.

Leisure Self

10/10

Exceptional

20 Feb 2025

Hascibe

The staff Is really Nice and also the hotel

Leisure Family

10/10

Exceptional

03 Jan 2025

Deeqa

I had a fantastic 3 days at this hotel all thanks to the front office team Michael and Jesska who both my stay amazing. I would like to also thank Jon and the chef at the restaurant at the rest of the team for being attentive and provide a great service. I think housekeeping team can be slightly improved with the timings requested to clean the room! I look forward returning during the summer!!! Kind Regards Deeqa

10/10

Exceptional

21 Nov 2024

Gem

Clean and unique

Business_and_leisure Self

10/10

Exceptional

14 Oct 2024

Martins

We really liked our stay at this hotel. The staff was very nice and helpful with any questions we had. The room was large and nice, and the spa was very nice and clean. Breakfasts were delicious. We truly enjoyed our stay. The only upsetting thing was cost of the parking.

Leisure

10/10

Exceptional

24 Sep 2024

Lyndal

As a tourist there is limited things to see or do in the area however the train was close and i was able to navigate public transport east with staff help.

Leisure Self

10/10

Exceptional

08 Sep 2024

Lynne

100% recommended

The hotel had just opened two days prior to us arriving so everything was perfect. Staff were also super helpful and friendly and although the restaurant menu wasn’t extensive, the food was delicious. Would highly recommend

Business

10/10

Exceptional

01 Aug 2026

Lidya

Rummet var jätte rent och personalen var jätte trevliga.

8/10

Excellent

30 Jul 2026

Barbara

Meget centralt og tæt på metro

10/10

Exceptional

30 Jul 2026

abraham

Mycket bra service och bemötande

8/10

Excellent

26 Jul 2026

Manar

.

10/10

Exceptional

19 Jul 2026

Henrico

Beautiful room in great condition with an excellent bed and bathroom, although the air circulation system did not seem to function. Also the spa was excellent and well managed. Breakfast is limited in options though the quality is quite good.

Friends_and_family Friends

8/10

Excellent

18 Jul 2026

Lukas

Das Hotel ist insgesamt sehr gut. Zimmer waren sauber und absolut top eingerichtet. Das Frühstück hat gut geschmeckt und das Personal ist auch jederzeit freundlich und hilfsbereit.
Preis/Leistung stimmt.

Zwei Sachen sind dennoch anzumerken:

1.) Die Konstruktion der Dusche ist leider sehr suboptimal. Das Design zwar Elegant und gut aber unpraktisch. Da es sich um eine offene Dusche handelt landet das Wasser beim Duschen überall im Bad.
Entweder man Setzt eine Abgrenzung durch Glasscheiben oder ähnliches oder hätte ein deutlich steileres Gefälle haben müssen.

2.) Das Frühstück wie erwähnt sehr lecker aber die Umsetzung leider schlecht. Es gibt lediglich eine Kaffeemaschine und ein Getränkeautomat. Bei so vielen Gästen wartet man 10-15min bis man sein Getränk hat. Sowas geht gar nicht.
Außerdem wurden Beilagen und Brot nicht regelmäßig nachgefüllt und man musste jedesmal das Personal darum bitten. Auch nach der Bitte hat es erstmal paar Minuten gedauert.

Nichtsdestotrotz ein sehr gutes Hotel, empfehlenswert und definitiv ein zweiter Besuch Wert.

Partner

10/10

Exceptional

10 Jul 2026

Mumtaz

Allt var utmärkt. Det enda vi saknade var ett lekrum för små barn. Barnen hade dock en trevlig stund i spa-avdelningens vattenfaciliteter.

Friends_and_family Family

2/10

Poor

04 Jul 2026

Ruwaydah Ibrahim

Olin kaksi yötä Vocossa. Heti saavuttuani istahdin alas ja desinfioin huoneen. Pian huomasin sängyn alla likaisen pyyhkeen, jossa oli ruskeita raitoja. Kerroin asiasta asiakaspalveluun – asiakaspalvelija oli ystävällinen ja vaihtoi minulle huoneen.

Toinen huone vaikutti siistiltä, ja desinfioin senkin. Kun olin menossa suihkuun, olin ollut ehkä viisi minuuttia suihkussa shampoo hiuksissa, kun huomasin, että viemäri ei vetänyt vettä. Koko kylpyhuone alkoi tulvia.

Ilmoitin asiasta asiakaspalveluun, mutta minulle kerrottiin, että henkilökuntaa oli paikalla vain yksi eikä huoltoa ollut saatavilla. Ainoa apu, jonka sain, oli lisää pyyhkeitä. Jouduin koko yön kuivaamaan kylpyhuonetta itse, eikä kukaan edes pyytänyt anteeksi tapahtunutta.

Tämä oli huonoin hotellikokemus.

Self

2/10

Poor

28 Jun 2026

Meseret

Hek

6/10

Pleasant

27 Jun 2026

MASAHIRO

電子レンジが使えたらよりよかった。gymの設備もよく快適に過ごせた！

Self

10/10

Exceptional

26 Jun 2026

Celal

Den bra och bekvämt vara där

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Malin

Fantastiskt fint hotell. Bara massa /+++

Partner

6/10

Pleasant

21 Jun 2026

David

Fint ophold stedet men man kan ikke regulere på Ac. Der den er for varmt

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Kim

Erittäin hieno ja siisti huone, ystävällinen ja asiansa osaava henkilökunta. 👍

Partner

10/10

Exceptional

18 Jun 2026

Sumit

Rent og pent. Hyggelig personal

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Sumit

Rent og pent. Hyggelig personale

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Sumit

Rent og pent. Veldig hyggelige og hjelpsomme personale

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Ali

Rent og super gode morgenmad og fitness

8/10

Excellent

13 Jun 2026

Thorbjörn

Bra boende , ok frukost, trevlig personal

Partner

8/10

Excellent

31 May 2026

Anders

It was a good hotel but the breakfast could have been better.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Annelie

Rummet var fint och fräscht. Majoriteten av personalen var serviceminded.
Det som var mindre bra var frukosten. Stenhårda bröd och bullar båda frukostmorgnarna vi var där. Lördagsmorgonen var brödkorgarna tomma, och när de kom med nytt bröd gick det knappt att såga i. Dessutom fanns det endast en brödsort och en sorts bulle. Båda knapriga.
Ynkligt utbud av pålägg. Rätt tråkig äggröra.
Ja, frukosten kunde de lagt lite mer omtanke på! Jag förväntar mig en rik och fräsch frukost på hotell.

Friends_and_family Family

6/10

Pleasant

29 May 2026

ektay

Ok hotel

10/10

Exceptional

17 May 2026

Ida

Allt var bra

Friends_and_family Friends

10/10

Exceptional

14 May 2026

Pasi

Siisti huone

Self

10/10

Exceptional

12 May 2026

Björn

Bra mat, bra rum, bra personal
Vissa talade dock i stort sett bara engelska

Partner

10/10

Exceptional

30 Apr 2026

TaeHyung

This was our second visiting since we had a really good memory last year. The hotel was still cleaned well, the staff was super kind and the room was perfect. We love to swim with our small kid and everything was perfect ! We are sure that we visit again in a future.

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Pär

God frukost! Snabb incheckning!

Business

10/10

Exceptional

14 Apr 2026

Ingeborg

Nytt og flott hotell med hyggelig personale. God mat i restauranten.

Self

10/10

Exceptional

05 Apr 2026

Isabella

Ja kista center og baren er go

Partner

10/10

Exceptional

05 Apr 2026

Martin

Det var et fint udvalg.

10/10

Exceptional

22 Mar 2026

Silvana

Allt var perfekt och personalen var jätte trevliga

Partner

10/10

Exceptional

22 Mar 2026

David

Allt var rent och fint, trevlig personal

Partner

10/10

Exceptional

13 Mar 2026

Ingeborg

Stort, rent og hyggelig rom. Deilig SPA område

4/10

Poor

08 Mar 2026

Caroline

Ingen bar var ett minus

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Per-Arne

Stort rum. Frukosten var riktigt bra. Fin inomhus pool och bastu.

6/10

Pleasant

01 Mar 2026

jesper

Rummen väldigt fina. Spat väldigt fint. Frukosten var bra. Tv funkade inte. Middagen var sämre. Maten såg mikrad ut och smakade inget vidare. Beställde dricka till maten som aldrig kom. Servicen noll. En servitris arbetade med ca 4 små sällskap och vi fick ingen kontakt med henne och väntade i 30 minuter på notan. Utemiljön runt hotellet ligger i ett område med bara företag och den slitna gallerian i Kistad.

Friends_and_family Family

8/10

Excellent

20 Feb 2026

Melissa Anika

Zimmer, Frühstück

Friends

2/10

Poor

15 Feb 2026

Magnus

Fick fel mat. Kallt i matsalen.hade beställt extrasäng som inte fanns.

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Bekim

Ett modernt och fint hotell, men spat levde tyvärr inte riktigt upp till förväntningarna. Det är synd att man måste boka i förväg och att den tilldelade spatiden endast är 1,5 timme.

Partner

10/10

Exceptional

13 Feb 2026

Usman

Yes

Business

8/10

Excellent

13 Feb 2026

Fredrika

Rent och fräsch

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Mattias

Mycket fint rum

Business

10/10

Exceptional

12 Feb 2026

Pasi

Siisti huone, ystävällinen henkilökunta

Business

10/10

Exceptional

08 Feb 2026

Sara

Mycket trevlig personal och rent rum

8/10

Excellent

08 Feb 2026

Åsa

Rent och STORT rum, trevlig och personlig personal, toppen att spa ingår i rumspriset. Spa är också rent och fint!

Friends_and_family Family

10/10

Exceptional

07 Feb 2026

Yousra

Allt var perfekt. Besökte hotellet med mina döttrar och det var verkligen 10/10

Business Family

10/10

Exceptional

03 Feb 2026

Markus

Sehr freundliches und hilfsbereites Personal, saubere und große Zimmer, guter und moderner Gymbereich, leckeres Frühstück.

Business Self

8/10

Excellent

30 Jan 2026

Daniel

Var endast engelsktalande i receptionen!

Business

10/10

Exceptional

29 Jan 2026

Pasi

Siisti huone

Business

6/10

Pleasant

27 Jan 2026

Martin

Rummet var bra, men kvinnan vid incheckningen var extremt långsam och omständig. Frukosten var tyvärr en besvikelse.

Business

6/10

Pleasant

22 Jan 2026

Robert

Restaurangen var stängd, baren var stängd, frukosten hade tex ingen bacon, bönor, som en klassisk frukost på hotell bör ha.
Ingen information innan att restaurang o bar var stängd. Uruselt i mitt tycke. Hade jag vetat det, hade jag aldrig bokat det hotellet.
Förväntar mig ett kraftigt prisavdrag pga det. Mvh Robert

Partner

10/10

Exceptional

18 Jan 2026

Derin

Väldigt fint och fräscht hotell. Utmärkt spa som tillåter barn. Väldigt trevlig personal!
För specialkost var frukosten lite tråkig men i det stora hela var vi mer än nöjda med vistelsen!

Friends_and_family Family

4/10

Poor

15 Jan 2026

hasib

Personal och servicen

Business Partner

2/10

Poor

11 Jan 2026

Sofia

Frukosten var rena katastrofen, torrt bröd gammalt pålägg. Inget folk knappt som käkade frukost ändå var personalen ovillig att hjälpa till med alternativ. Väldigt oflexibla överlag. Annars var det rent och fräscht och spaavdelningen var bra.

Friends_and_family Family

2/10

Poor

05 Jan 2026

Linda

Kundtjänsten var mycket oprofessionell i sitt sätt att prata från incheckningen till utcheckningen.

Friends_and_family Friends

8/10

Excellent

05 Jan 2026

Maan

Hat sehr Spaß gemacht

8/10

Excellent

04 Jan 2026

wisam

Helt ok

Friends_and_family Family

4/10

Poor

02 Jan 2026

Christian Buch

1. Ringe at man ikke kunne åbne et vindue og få noget frisk luft ind på værelset.
2. Afløbet i badet stoppet.
3. Gulvet var meget beskidt.
4. Vi havde lukket en ungdomsskole fest ind på gangen
5: meget mekanisk støj
6.Resturanen var lukket selvom vi havde spurgt 2 timer før om vi kunne komme
7. Parkering startede vi med at få en bøde som de selvfølgelig sagde var en fejl og ville rettet men det lykkedes da at vi fik en til bøde håber da ikke vi kommer til at betale noget .
8. Spa’en virkede ikke ved først besøg

Partner

4/10

Poor

02 Jan 2026

Jonathan

Jag och min kille har inte höga krav när det gäller hotell osv men vi blev verkligen missnöjda. Vi åt på resturangen på nyårskvällen, det var tre andra bord utöver oss och tog 50minuter att få in maten. Vi hade beställt in en varsin entrecote, medium rare men fick well Done och sedan fick man en matsked rödvinsås och dom lovade även att man skulle få rostad vitlökssmör. Men sedan när vi bad om det fick vi smör från en sånär rulle man kan köpa själv. Lite mer förväntar man sig när man betalar flera hundra för en rätt. Sedan hade dom även ingen alkohol (vilket jag tycker man kan förvarna om, när man bokar resturangen). Anledningen varför vi valde detta hotellet var för att vi ville ha spa så vi betalade extra för att få rummet med ”free spa acsses” men ändå fick vi inget tillgång till spaet för man var tvungen att boka i förtid och fanns inga tider kvar sen även att bastun var urfunktion, som var anledningen vi ville ha spa på hotellet. Rummet var dock jätte fint och fräscht, frukosten var helt okej men litet utbud.

Partner

2/10

Poor

02 Jan 2026

Ali

This was the worst experience ever. The environment was loud, unpleasant, and poorly controlled, with guests behaving chaotically, making it feel more like a gang meeting place than a relaxing venue.
The spa was cold, and the dry sauna was out of order, yet we were still asked to pay extra.
Because the experience was so terrible, we checked out early and booked another hotel.

Friends_and_family Friends

10/10

Exceptional

31 Dec 2025

Ingo

Alles bestens.

Leisure Family

10/10

Exceptional

31 Dec 2025

Hans

Lagom stor frukost med bra alternativ