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Balkón Boutique Hotel
Riviera Maya / Playa del Carmen · Mexico
Av. 10 & Calle 60 Y 62, Luis Donaldo ColosioView location
8.6/10Excellent82 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.6/10 8.6
Condition8.6/10 8.6
Amenities8.8/10 8.8
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Balkón Boutique Hotel
Balkon is a stylish hotel with a modern personality. The guest rooms in Balkon are spacious and beautifully designed. You will sleep in an exceptionally comfortable bed with boutique style linens and pillows. We are a block away from Quinta Avenida and 2 blocks from the beach.
We are in a neighborhood that is surrounded by homes and some small buildings. The hotel is close enough to the action but far enough away from the hustle and bustle.
The lobby has a relaxed atmosphere where you can enjoy a cup of fresh espresso any time of the day. And if you need to wait for your friends or a taxi, the lobby has comfy furniture and wifi.
The rooftop includes a pool you can dip in and plenty of sun loungers for you to choose from depending on your mood. If you are here to do a bit of work, our wifi is excellent anywhere you are in the building.
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Located in Playa del Carmen (Luis Donaldo Colosio), Balkón Boutique Hotel is within a 15-minute walk of Mamitas Beach and Quinta Avenida. This hotel is 0.8 mi (1.3 km) from Playa del Carmen Main Beach and 2.1 mi (3.4 km) from Playa del Carmen Maritime Terminal.
Make yourself at home in one of the 24 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Bar/Lounge
Airport transfers
Concierge
Entertainment
Beach services
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
By ocean
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number 009-025-000894/2026
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Minimal age
18
-
Optional fees
- Airport shuttle fee: MXN 2500 per vehicle (roundtrip, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Guadalupe Church
0.8 km / 0.5 mi
Mamitas Beach
1 km / 0.6 mi
Playa Avenida Colosio
1 km / 0.6 mi
Coco Beach
1.1 km / 0.7 mi
Super Chedraui Selecto Avenida 10
1.1 km / 0.7 mi
Playa 88
1.2 km / 0.7 mi
Quinta Avenida
1.2 km / 0.7 mi
Playa del Carmen Main Beach
1.2 km / 0.8 mi
Mario Villanueva Madrid
1.3 km / 0.8 mi
Punta Esmeralda Beach
1.5 km / 0.9 mi
Quinta Alegría Shopping Mall
1.6 km / 1 mi
Calle Corazón
1.9 km / 1.2 mi
Calle 12
1.9 km / 1.2 mi
Pier Navega
2 km / 1.2 mi
Nuestra Senora del Carmen Catholic Church
2.1 km / 1.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2018
- Year of most recent renovation: 2025
- Total number of rooms: 24
- Number of floors (main building): 4
- Double rooms: 18
- Quadruple rooms: 6
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
Show 28 more facilities & services
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Beach
- Golf course
- Entertainment Area
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Airport ShuttleExtra charge
- Laundry service
- Medical serviceExtra charge
- Multilingual staff
- 24-hour security
- Hotel safe
- Private pool: 1
- Towels and bed linen
- Restaurant: 1
- Non-smoking area
- Sun loungers
- Solarium
- Breakfast served to the tableExtra charge
- Hot breakfastExtra charge
- Breakfast a la carteExtra charge
- À la carte lunch
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BED • 1 Bedroom • 40 m²QUA.DB
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower: 1
- Bathroom: 1
- TV
- Housekeeping
- Smoke detector
- Plug adaptor
- Cable TV
- Satellite TV
Show all 21 amenities
- Desk
- Toiletries
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Ironing set
- Mini fridge
- Fridge
- Minibar
- Internet access
- Hi-fi
- Children share the bed with parents
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBalkón Boutique Hotel
QUADRUPLE WITH DOUBLE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Room amenities
- Shower: 1
- Bathroom: 1
- TV
- Housekeeping
- Smoke detector
- Plug adaptor
- Cable TV
- Satellite TV
- Desk
- Toiletries
- Wi-fi
- Safe
- Individually adjustable air conditioning
- Ironing set
- Mini fridge
- Fridge
- Minibar
- Internet access
- Hi-fi
- Children share the bed with parents
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBalkón Boutique Hotel
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE LUXURYDOUBLE • LUXURY • 1 Bedroom • 30 m²DBL.LX
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- TV
- Internet access
- Mini fridge
- Individually adjustable air conditioning
- Safe
- Wi-fi
- 220V power supply
Show all 15 amenities
- Toiletries
- Desk
- Satellite TV
- Cable TV
- Plug adaptor
- Smoke detector
- Children share the bed with parents
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBalkón Boutique Hotel
DOUBLE LUXURY
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX
Room amenities
- Bathroom: 1
- TV
- Internet access
- Mini fridge
- Individually adjustable air conditioning
- Safe
- Wi-fi
- 220V power supply
- Toiletries
- Desk
- Satellite TV
- Cable TV
- Plug adaptor
- Smoke detector
- Children share the bed with parents
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBalkón Boutique Hotel
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONY • 1 Bedroom • 30 m²DBL.BL-DX
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- TV
- Safe
- Desk
- Balcony
- Toiletries
- Wi-fi
- Minibar
Show all 19 amenities
- Centrally regulated air conditioning
- Mini fridge
- Ironing set
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Cable TV
- Internet access
- Individually adjustable air conditioning
- Satellite TV
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBalkón Boutique Hotel
DOUBLE DELUXE WITH BALCONY
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL-DX
Room amenities
- Hairdryer
- TV
- Safe
- Desk
- Balcony
- Toiletries
- Wi-fi
- Minibar
- Centrally regulated air conditioning
- Mini fridge
- Ironing set
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Cable TV
- Internet access
- Individually adjustable air conditioning
- Satellite TV
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBalkón Boutique Hotel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBalkón Boutique Hotel
SUITE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.BL
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 30 m²DBL.QN
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Garden
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Plug adaptor
- Cable TV
- Satellite TV
- Bathroom: 1
Show all 19 amenities
- Hairdryer
- Internet access
- Minibar
- Fridge
- Mini fridge
- Ironing set
- Individually adjustable air conditioning
- Desk
- Toiletries
- Wi-fi
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityBalkón Boutique Hotel
DOUBLE QUEEN SIZE BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Room amenities
- Garden
- Children share the bed with parents
- Housekeeping
- Smoke detector
- Plug adaptor
- Cable TV
- Satellite TV
- Bathroom: 1
- Hairdryer
- Internet access
- Minibar
- Fridge
- Mini fridge
- Ironing set
- Individually adjustable air conditioning
- Desk
- Toiletries
- Wi-fi
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Balkón Boutique Hotel
42
reviews shown
Tara
The Balkon boutique Hotel has the best staff in Playa Del Carmen!
Yaritza
Amazing Place ,
very clean and quiet !
very clean and quiet !
Mateo
The hotel is very noisy
Marco
Great staff, smells nice, and some how new. I’ll definitely stay again
Marco
Great stay, although didn’t feel as nice as the first time I stayed there
Marco
Great experience! I would definitely come back
Kirsten
We enjoyed our stay here. The room was a good size with a good shower. Take note when they describe balcony as this is not a balcony with space to sit on. Great facilities for coffee and tea in the lobby. The staff were very helpful with organising cheaper taxis for us
Simon
Extended stay on extended stay, wish I was still there!
Simon
Enjoyable stay that got extended more than once, that says it all!
Amber
No hot water
Donald
The desk personnel were very nice and helpful. The roof top pool was small bet clear and area around was comfortable. The rooms were clean and the shower was hot and had good pressure. The lobby had free coffee and cold water refill station. The hotel was very good for the price.
Mily
Lovely stay
Beautiful rooftop terrace and pool really made the stay amazing. The rooms were very clean and the showers were great. Free pastries and coffee for breakfast was good and the staff were helpful and friendly. Location wasn’t great as was a good 15 minute walk into town. Local beach also not the best. Overall I would recommend staying here as for the price it was very good.
Estefania
Awesome service, very clean and neat overall. The rooms were spacious and had nice, modern decorations. My favorite part was the rooftop pool which despite not being ocean front had a very nice view. Fairly close walking distance to main attractions ( 5th avenue ) staff was nice and respectful. The little restaurant at the corner has pozole Thursdays and let me just say best pozole I've ever had!! Had an awesome stay at Balkon Boutique Hotel! Thanks!!
Kristy Perez-naranj
Better options elsewhere
The only thing this hotel has going for them is that it is new and modern. It is far from practically everything, it is adjacent to homes so you hear dogs barking and kids crying at all times of the night. The lobby remains with its sliding glass doors open all night so you have some sketchy people hanging in the lobby. We didn’t sleep for two nights due to the noise and decided to cut out loses and check out early and pay for another hotel. When we approached the lady at check out about our issues she just gave us a blank stare and said nothing she could do and then charged us $2 for a bottle of water we consumed considering we were leaving early and loosing our money. This was our 12th trip to Playa del Carmen and we have never felt so uncomfortable before at a hotel. Stay elsewhere. There are many great options in Playa.
Agustin
It is downtown.
Andrew
Hotel was fantastic and the pool was great. The area is under development so there's some construction and its a little ways from the more bustling areas or the more picturesque parts of Playa. But the hotel itself is very nice.
Sylvia
Such a cute and very clean hotel! Newly renovated and wonderful service! Is adora was so kind, helpful and accommodating. She made sure we knew where to go, arrange Covid tests for them to come to our room and day beds at Martina beach club! On the downside the neighborhood is noisy at night but overall nice place for the rate.
Dinara
I loved staying here! The hotel is small but very tasteful and impeccably clean! The staff is super nice, the area is convenient and safe and the rooftop is amazing!
Diana Fabiola
La habitación no limpiaron bien y las toallas no las cambian a menos que informes, todo muy céntrico y la atención de los encargados muy bien
Leif
Fick först nyckel till fel rum. Nästa rum var en enda röra. Sen var vi tvugna att byta rum. De rummet hade inga handdukar. Lite för många problem på så kort tid.
MARIA
Ubicación
Cindy
La propiedad está bien ubicada, tiene lugares para comer cerca (recomiendo mucho \"Que huevos\" y considero que era bastante seguro. Me gustó el trato del personal, el area de la piscina, la habitación muy bonita. Lo unico que no me gusto fue que se sentia mucho un olor a cigarro en los ascensores. Les sugerería tener un fridge para que los huespedes puedan comprar bebidas :)
Luis
El personal fue muy amable desde nuestra llegada, está perfectamente ubicado y la comodidad de la habitación permite descansar
Jaime
Excelente lugar
GibboRadio
instalaciones, comodidad.
Kathrine
Super service - udemærket hotel.
Lille hyggeligt hotel med fin beliggenhed.Vi havde booket 2 nætter, men endte faktisk med at booke en mere, da vi ikke var helt færdige med at se området.
Det tager ca 30 minutter at gå ind til centrum og vi kunne godt have fundet noget tættere på til cirka samme pris.
Men hotellet var rent og pænt samt meget serviceminded.
Det var nok primært pga. den gode service fra Rosset og Guillermo og trygheden der gjorde at vi blev.
Parkering er i øvrigt gratis og let tilgængelig.
Det tager ca 30 minutter at gå ind til centrum og vi kunne godt have fundet noget tættere på til cirka samme pris.
Men hotellet var rent og pænt samt meget serviceminded.
Det var nok primært pga. den gode service fra Rosset og Guillermo og trygheden der gjorde at vi blev.
Parkering er i øvrigt gratis og let tilgængelig.
Gerald
Bon hôtel mais un peu froid sans âme.
Renato
El hotel es muy bonito y a unos pasos de los restaurantes y tiendas de la 5ta y la playa. El personal es muy amable, sobre todo Min, la chica de recepción. El único detalle es que la alberca podría estar en mejores condiciones, pero aún así es muy bonita. Totalmente recomendado si vistas Playa del Carmen.
Clara
Muy buena opción en relación al precio y la calidad del hotel.
Esta a unos 10 minutos caminando de la 5ta avenida.
El hotel está limpio y el personal nos trató muy bien.
La zona del hotel no es la mejor y hay un poco de ruido en la noche por la avenida.
Esta a unos 10 minutos caminando de la 5ta avenida.
El hotel está limpio y el personal nos trató muy bien.
La zona del hotel no es la mejor y hay un poco de ruido en la noche por la avenida.
Carlos
Nice
Kathrin
Installation agréable mais sans plus. La chambre était petite et l’hôtel se trouve loin des restaurants et du centre, où se trouve l’ensemble des activités/attractions.
Liveth
.
Naimity
Siempre nos hospedamos aquí por trabajo.
Siempre nos quedamos aquí por trabajo. Muy cómodo y situado muy bien. Sobre la 10 y la 60. En medio de Playa DC de la zona hotelera. Sin el agobio de la zona de fiestas pero tampoco metido en donde viven los paracaidistas de la zona. Tiene un frigobar dentro del clóset para que metas tus bebidas. A/C y amenities en el baño como shampoo, gel, conditioner y body cream. En la zona común tienen cafetera, leche, infusión y agua que viene muy bien por la mañana, porque es cortesía. En el roof, tienen la terraza muy cuidada y piscina. Con ascensor muy lento y que estuvo descompuesto 2 días de los 4 que estuvimos. El intenet va bien para trabajar en la habitación. Front Desk 24/7. Muy amables y profesionales los de recepción.
Oswaldo
Las habitaciones son muy confortables y las camas muy cómodas, definitivamente se volvió uno de mis lugares de primera elección para hospedaje en esta zona
Yeeke
The room was clean and had all the facilities needed. Staff was friendly.
The rooms are so noisy, you hear noise the entire night, I think there is no isolation at all. They provide earplugs in the room, but even they don’t help a lot, you can still hear the noise from outside through them.
The rooms are so noisy, you hear noise the entire night, I think there is no isolation at all. They provide earplugs in the room, but even they don’t help a lot, you can still hear the noise from outside through them.
Salime Icela
El hotel está excelente al igual que sus servicios, los acabados en las habitaciones y atención del personal muy buenos puntos y no tienen ningún pero... sin embargo, la suciedad y condiciones de la propiedad de enseguida (casa vecina) dan mala imagen al hotel
Ricarda
Extrem laute Umgebung
Yahir
Muy cómoda para pasar las vacaciones
Karla
Muy agusto. El personal fue muy amable, solo falto poca limpieza los dias que siguieron a nuestro check in.
Yamileth
El ambiente agradable el personal muy servicial lo recomiendo
Juan Pablo
En general todo fue bien. Excepto que el cobro fue mucho más del que reflejaba la reserva en hoteles . Con , la cama era pequeña a pesar de ser “queen” , y bastante cara , tuvimos un problema con la cantidad de persona x habitación y quedamos 2 en una para 4, que subió mucho el costo
Juan
Amabilidad de todo el personal, limpieza y comodidad.
Location & surroundings
Balkón Boutique Hotel
Av. 10 & Calle 60 Y 62, Luis Donaldo Colosio, Playa Del Carmen, Mexico
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Balkón Boutique Hotel
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