RO
Room Only
Accommodation only. Meals are usually not included.
Show prices in
Choose a currency for your trip.
Popular currencies
More currencies
More crypto
No currencies found. Try a name or currency code.
Find your next stay
Pop Diez Hotel Boutique Playa Del Carmen
Riviera Maya / Playa del Carmen · Mexico
10 Ave. Nte. 16, Entre Calle 38 Norte, Gonzalo G., 16View location
9.0/10Excellent214 Reviews
Cleanliness9.4/10 9.4
Service9.4/10 9.4
Comfort8.8/10 8.8
Condition9.0/10 9.0
Amenities9.0/10 9.0
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Pop Diez Hotel Boutique Playa Del Carmen
Located in Playa del Carmen (Gonzalo Guerrero), POP DIEZ HOTEL BOUTIQUE PLAYA DEL CARMEN is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.4 mi (0.6 km) from Mamitas Beach and 1.7 mi (2.7 km) from Playa del Carmen Maritime Terminal.
Make yourself at home in one of the 20 air-conditioned rooms featuring espresso makers. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Popular amenities
Free WiFi
Concierge
Laundry
Entertainment
Beach services
Smoking areas
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 1500 per accommodation, per stay
- A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number VS220427BS0
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Super Chedraui Selecto Avenida 10
0.2 km / 0.1 mi
Mario Villanueva Madrid
0.3 km / 0.2 mi
Quinta Avenida
0.5 km / 0.3 mi
Playa del Carmen Main Beach
0.5 km / 0.3 mi
Mamitas Beach
0.5 km / 0.3 mi
Quinta Alegría Shopping Mall
1 km / 0.6 mi
Coco Beach
1 km / 0.6 mi
Playa Avenida Colosio
1 km / 0.6 mi
Calle Corazón
1.2 km / 0.7 mi
Pier Navega
1.3 km / 0.8 mi
Calle 12
1.3 km / 0.8 mi
Nuestra Senora del Carmen Catholic Church
1.4 km / 0.9 mi
Playa del Carmen Lighthouse
1.4 km / 0.9 mi
Frida Kahlo Museum
1.4 km / 0.9 mi
3D Museum of Wonders
1.5 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 20
- hotel
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 BedroomDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPop Diez Hotel Boutique Playa Del Carmen
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH TERRACEDOUBLE • SUPERIOR WITH TERRACE • 1 BedroomDBL.SU-TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH TERRACE
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPop Diez Hotel Boutique Playa Del Carmen
DOUBLE SUPERIOR WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-TR
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 BedroomDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPop Diez Hotel Boutique Playa Del Carmen
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Pop Diez Hotel Boutique Playa Del Carmen
75
reviews shown
Catherine
Great spot great hotel no hot water.
Carmita
Awesome property, Cool artwork and staff. What a great stay! ☺️
Robert
We had to change rooms after the first night because the AC was not working even after they attempted to fix it. We did not have hot water at all during the entire stay which was 7 days.
Dawndi
Good location close to Chedraui and Oxxo. Very good bakery across the street.
Pillows were hard and lumpy, had a hard time getting toilet paper and towels. TV did not work as well.
Pillows were hard and lumpy, had a hard time getting toilet paper and towels. TV did not work as well.
Chase
Clean and exactly as described
Julee
Comfortable, clean room
Comfortable, clean room. Will use again when we are in town.
Rodney
The property itself was very charming. It is an older building with some modern updates. It does have an elevator, which is very convenient for those who have mobility challenges. The biggest issue was the lack of hot water. A repeat guest mentioned that they experienced the same issues a year ago.
Jose Luis
Broke my stuff and did not reimburse me anything hot tub and as dirty and with clothes in them
Roman
Excellent service, room
Kimberly
Only issue was limited hot water for shower
Joshua
Nice little hotel. Great area
Laraya
Booked a superior suite which states king size. Apparently that is depending on availability which is not stated. We received a queen size not what I booked. Pool does not filter so is murky. Had to wait for towels to be washed. And had to ask for another roll of toilet paper. No hot water for showers. It is an easy walk to 5th ave.
Ray
The staff are all very nice. Dennis, Angel, and Michael are very helpful. The hotel is clean and simple. Nothing fancy, but well maintained. The cleaning staff are also excellent. Quiet area away from the noise. I will stay here again on my next trip to Playa.
Denise
Not satisfied
The Bed was on the floor. Im 61 with a recent knee replacement and it was not easy to get into the bed. The shower was cold. I stayed here before and the water was cold then too. The floor are tile in the rooms but my feet were black went i walked from the shower to the room. Not going to stay here again
Glenn
Looking forward to a hot shower after my trip
No hot water plumbing fixtures in poor repair, No water from the hot tap for the sink, When you turn on the shower water comes out the sink and shower head. Turn the shower to hot no water sprays from the shower head.
LaKeeda
Wonderful choice and will stay again
Jonathan
I would recommend this place. Only thing is that they don’t accept credit or debit cards. I paid cash upon arrival.
Hector
Welcoming and wonderful staff bedsheets were changed daily and room was extremely clean. Room was spacious and had 2 air conditioning units. Excellent location will return and recommend.
Patricia
Comfortable hotel stay.
The hotel was very clean. Near 5th Avenue. The staff was very friendly and
Helpful. My husband and I enjoyed our
stay.
Helpful. My husband and I enjoyed our
stay.
Javier
excelente lugar, cerca de todo. los chicos de recepción dennis y angel super atento el tercero se me olvido el nombre pero todos super bien atentos
recomendado!!!
recomendado!!!
Lorenza
Me sentí como mi casa muy tranquilo los empleados muy amables siempre nos ayudaron cuando teníamos una pregunta sobre alguna recomendación además el transporte público frente al hotel y mucho que hacer y muy cerca
Benny
Staff was so nice!!! Really great stay
Teniqua
Safe, clean, quiet, convenient location, walking distance to the beach and restaurants. The room was spacious and comfortable. My only issue is the lighting in the hallway near rooms could be brighter. My overall experience and stay were enjoyable. I would recommend this hotel and would stay here again.
Tony
Not a big hotel but very friendly.
Very convenient, well located
Safe hotel with personnel available 24h a day.
Will go back
Very convenient, well located
Safe hotel with personnel available 24h a day.
Will go back
Serge
No hot water for the whole stay…
The hotel was average and I had to stay in the area…but the little little pool on the rooftop was not even clear, I had a hard time to get my towels changed. The worst situation was that I was not able to get hot water in my room for the whole stay…complained to the hotel, asked the manager to come to discuss but he never showed up.
I thought Hotel.com would do something spend close to an hour texting with them about the issue but they didn’t do anything to help…their response was the manager said they had an issue beginning of the month but that been fixed…that’s it.
WOW thanks for the support.
You can find much better in Playa del Carmen.
I thought Hotel.com would do something spend close to an hour texting with them about the issue but they didn’t do anything to help…their response was the manager said they had an issue beginning of the month but that been fixed…that’s it.
WOW thanks for the support.
You can find much better in Playa del Carmen.
Christopher
Incredibly powerful shower. Very comfortable bed. They provide Nespresso coffee make in the room, which I only found on day 2 unfortunately. No kitchenette. They clean the room every day. Great place to stay.
Ivan
Great place for the price!!
Juan
Paid for a room with jacuzzi, there was no water to use it, no hot water, air conditioning leaked water al over the floor, if you were not careful at night you could’ve really hurt yoursefl, we told the staff about the water issues but nothing was done about it
Deanna
We really enjoyed our stay here. It was 2 blocks from Avenida Quinta and a short walk straight down to the beautiful beach. This quaint hotel felt extra secure and the staff was always friendly and helpful. We had a superior room and it was large enough with everything you need (tv, coffee maker, water, and a refrigerator). The A/C was amazing, and the bed was so comfortable. We had room V101. Lower level room, but great water pressure in the shower. We would definitely return!!
Kenton
Great little hotel. We loved the roof top pool area and the convenient location .
Isis
staff very friendly, the room was clean. definitely recommended. Will stay there again
Robert
Great location
Professional service
Secure
Professional service
Secure
Catherine
Great spot at a great price centrally located the negatives were the Wifi worked half the time as well as the chromecast and theres no cable option, and the Water tank is a shared water tank so once the hot water is used well ... its gone .
The staff is great and super friendly the rooms are clean and spacious the only negatives are the wifi and water situation.
The staff is great and super friendly the rooms are clean and spacious the only negatives are the wifi and water situation.
Roger L.
Friendly staff, clean rooms and conveniently located. Great stay
Michael
I was pleasantly surprised by the size of the room. Great location and price.
LUCIE
It’s a tiny place but quiet and safe. Clean and modern.
nathan
As described. Wonderful experience
Ricardo
Excellent property, great location.
Verified traveler
I would stay there again.
Friendly front desk. Nice location. Room setup was compact but good.
Deficiencies I reported were not completely addressed. Ac unit was repaired but,the drawers under the desktop that did not stay closed was not. That was a safety hazard, that wasn't repaired.
Cleaning was not great. There was mold in the shower, and the towels were not all replaced consistently.
The bathroom ceiling looked to be moldy.
The lounge on the 6th floor is great place to relax.
The Hotel is located on a busy street so ther is a bit of traffic noise.
Rental bike was nice.
Deficiencies I reported were not completely addressed. Ac unit was repaired but,the drawers under the desktop that did not stay closed was not. That was a safety hazard, that wasn't repaired.
Cleaning was not great. There was mold in the shower, and the towels were not all replaced consistently.
The bathroom ceiling looked to be moldy.
The lounge on the 6th floor is great place to relax.
The Hotel is located on a busy street so ther is a bit of traffic noise.
Rental bike was nice.
Suha
Excellent location, helpful staff and clean
Laura
I love it, I highly recommend it, it is very close to 5th Ave, around there are many places to buy anything you need
Peter
Great location very near the best part of the strip in my opinion - 38 Calle. Nice and quiet, although the hallways can be noisy when other guests are moving about. No sound insulation. Modern rooms, strong AC with remote control, fridge with tiny freezer, hair dryer, rain shower head, comfy bed - zero complaints about the room. The water stopped working a few times - one time was fairly inconvenient for me. However, it was fixed both times fairly quickly. It’s a very compact building, super tight hallways and stairways, only one person can pass. Elevator is small but works. Outdoor space on the 4th and 5th floors - I never saw anyone there, not sure why it’s there… Staff was very friendly, helpful and spoke English. They also have security there all the time and to enter you have to ring a doorbell, so I felt very safe. I highly recommend this place.
Julie
Awesome stay
Kenneth
They don’t offer any parking but I parked just outside the door on the street all week and didn’t get a ticket.
Mitzy
Solo fun
I liked the hotel and the area.. Aldrich at the front desk was such a nice, friendly, welcoming person. He always had a smile and a kind word. The hotel was in close proximity to restaurants and shops. I felt safe and enjoyed my stay at this nice quiet boutique hotel
bertram
I really liked the service and the aesthetics. My room had no window which freaked me out at first. But I lived the staff, location and room anyhow somehow
Jonathan
It was a nice hotel, location was great, staff amazing and very attentive, helpful when needed it. Only complaint was the jacuzzi wasn’t hot enough and after a while the jets stopped working. Overall I would stay at the hotel again. ☺️
Lee-Ann
The place was great for what I needed. Could walk to beach and grocery store, right by 5th Ave for restaurants etc. There was a lot of street noise, it's a busy area.
Ricardo
Excellent location, great property, good amenities, good service.
Chazz
Definitely will stay again.. Great customer service and place is really nice and unique.
MILAGROS
Best choice in this side of Cancun.
I chose this hotel after being subjected to the worst hotel on this site - the silver sands boutique hotel. The difference was night & day. Hotel was amazingly clean and had fresh aromas thru out the day. I would not hesitate to stay here again. Excellent location as well.
Rene
The a/c was not working ,, properly
Verified traveler
Increíble experience nice hotel
Susannah Corrington
We were so pleasantly surprised by this hotel! Not only was the staff super accommodating but our suite was absolutely incredible!! The rainfall showerhead was to die for, and the bed was very comfy. They have a chrome cast in the room, so it’s very easy to watch whatever you want if you opt for a night in. The walkable restaurants were delicious, and there was a street taco shop right around the corner that stayed open til 3/4 AM.
When we return to Playa, we will certainly stay here again!
When we return to Playa, we will certainly stay here again!
Roanne
Lovely Time in PDC
This was a perfect getaway! The property was close to everything and the staff was professional specially Michael at the front desk! We will stay here again!
Saul
Autentico Vertical
This is very well designed Hotel it has everithing in Miniature. And Service is Exelent. The housekeepers are superb.. Make you feel right at home. Will dwfinatly stay again. Thank you all for the service.
Verified traveler
It was perfect for our needs. Felt completely safe as mother and daughter travelling alone. Great location. Staff was lovely. Reasoable price.
Vickie
Great staff!
Miguel Alberto Gamiño
EVERYTHING IN OUR ROOM WAS GREAT OTHER THAN THE FACT THAT TV DID NOT OFFER ANY SIGNAL. EVERYTHING IS CLOSE TO THE HOTEL (5TH AVENUE & BEACH) WILL DEFINATELY GO BACK.
John
VERY friendly!
Autentico has the friendliest staff, and everyone was very warm and welcome! The rooms were very nice and pretty clean. Of course, this is not a 5 or even a 4 star hotel, but if you just need a place to sleep, it does the trick!
We did have half an hour of the water not working (which, ironically, happened to me at another hotel on 38th street about 10 months prior), but they said it would take 30 minutes for the water to turn back on, and it did!
My only complaints are the sliding door to the bathroom was a little tricky, and the pillows were pretty awful. Otherwise, a good stay. I would definitely stay here again!
We did have half an hour of the water not working (which, ironically, happened to me at another hotel on 38th street about 10 months prior), but they said it would take 30 minutes for the water to turn back on, and it did!
My only complaints are the sliding door to the bathroom was a little tricky, and the pillows were pretty awful. Otherwise, a good stay. I would definitely stay here again!
Jeff
Wonderful place.
Jeff
Stay here.
Monica
Spacious clean room, very close to Avenida Quinta but very quiet and peaceful. The staff was very helpful, friendly and accommodating. I felt safe walking alone in the area. The bakery across the street is awesome and there’s a large grocery store a block and 1/2 away. Would definitely stay there again
PRASUN
stuff is very good and security point it has totally completed
John
Nice design, location and value.
Luis
Room size was great. Everything was super clean and the staff was incredibly helpful. Location was great, close to good bars and restaurants.
Deborah
Avoid this hotel
This hotel has the potential to be good. Great bathrooms and clean. However they are not good with customer service. We experienced leaking through the ceiling in the middle of the night which wet our belongings, and then there was no water in the bathroom in the morning. The hotel apologised and offered us an additional night at a discounted rate! No refunds offered. Having contacted hotels.com half a dozen times now, they are unable to get in touch with the hotel who doesn’t answer the phone or emails. In the end I gave up as it is a waste of my time trying to chase my refund request. Hotels.com have been good with customer service and have offered my a voucher for my trouble but this hotel should not be available on their site in my opinion.
Benjamin
Lovely concierge. Full marks for the greeting, nice decor, crap pool. Building works surrounding the hotel. Had to commute for a pleasant environment.
Verified traveler
Nice stay
It’s a lovely hotel but if you get a room facing the street, it’s very difficult to sleep. The noise is loud and unpredictable, and the exterior lights are very bright. Very fortunately I had a pair of earplugs with me, which is something the hotel might consider providing for people in the street facing rooms.
Robert
It’s rare I rate any hotel, but this property is the exception
Staff was awesome, great location and amenities were perfect
Staff was awesome, great location and amenities were perfect
Gabriel
Everything good, good service
Beau
All the staff was great! Cesar was especially wonderful!!!!
Sebastian
Our stay at Autentico was exceptional. The location of the place is very convenient if you're wanting to walk over to the beach or different restaurants nearby. Our room was very comfortable, clean and well kept. The shower had a really nice water pressure as well! which is sometimes difficult to find in the area. The main thing though was the warmth of the staff. Since the beginning of our stay they made us feel very well taken care of.
Thank you to Cesar, Matias, Jorge and everyone that is part of the team.
Thank you to Cesar, Matias, Jorge and everyone that is part of the team.
Sergio
We recently stayed at this place and our stay was quite comfortable and pleasant. The facilities are recent and very attractive, but above all the attention of the staff, from security, front desk and housekeeper very attentive and friendly. We will definitely come back.
CARLOS
No había realmente agua caliente en la habitación aunque se reporto comentaron que si pero era agua tibia (ambiente).
Location & surroundings
Pop Diez Hotel Boutique Playa Del Carmen
10 Ave. Nte. 16, Entre Calle 38 Norte, Gonzalo G., 16, Playa Del Carmen, Mexico
Hotels Nearby
Compare other stays close to this hotel. Choose travel dates to check availability.
Show 46 more nearby hotels
