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Riviera del Sol

Riviera Maya / Playa del Carmen · Mexico

1a. Avenida norte y calle 30 norteView location

9.0/10Excellent958 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort8.8/108.8
Condition9.0/109.0
Location9.6/109.6
Neighborhood9.6/109.6
Value8.0/108.0
Amenities8.6/108.6
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  • Beach hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Riviera del Sol

Riviera del Sol is an outstandingly beautiful hotel located in Playa del Carmen. Here you will enjoy a peaceful atmosphere accompanied by the warm, friendly, and courteous service the Mayan Riviera is famous for. Riviera del Sol is designed exclusively with your relaxation and comfort in mind.

Each room has a private patio or balcony overlooking the pool and stunning garden area. Whether it¿s just the two of you or your entire family, you will find that staying at Riviera del Sol is a truly exceptional experience

Read more about this hotelShow less

With a stay at Riviera del Sol, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.2 mi (0.3 km) from Mamitas Beach and 6.7 mi (10.7 km) from Xcaret Eco Theme Park.

Make yourself at home in one of the 23 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Featured amenities include multilingual staff, a library, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Entertainment
Smoking areas
Childcare

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No elevators By ocean Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
    • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Spanish

Nearby attractions

Quinta Avenida 0.1 km / 0.1 mi
Mario Villanueva Madrid 0.3 km / 0.2 mi
Mamitas Beach 0.3 km / 0.2 mi
Playa del Carmen Main Beach 0.3 km / 0.2 mi
Super Chedraui Selecto Avenida 10 0.4 km / 0.3 mi
Quinta Alegría Shopping Mall 0.5 km / 0.3 mi
Pier Navega 0.7 km / 0.4 mi
Calle 12 0.7 km / 0.4 mi
Calle Corazón 0.7 km / 0.4 mi
Playa del Carmen Lighthouse 0.9 km / 0.5 mi
Nuestra Senora del Carmen Catholic Church 1 km / 0.6 mi
Frida Kahlo Museum 1 km / 0.6 mi
3D Museum of Wonders 1 km / 0.6 mi
Riviera Gran Casino 1.1 km / 0.7 mi
Coco Beach 1.2 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 23
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Beach
  • Golf course
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 17 more facilities & services
  • Wi-fi
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Garden
  • Terrace
  • Concierge
  • Library
  • Restaurant: 1
  • Non-smoking area
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Breakfast served to the tableExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 35 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable4 photos

    Riviera del Sol

    DOUBLE SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Microwave
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wi-fi
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Riviera del Sol

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Riviera del Sol

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SUPERIOR KING BEDJUNIOR SUITE • SUPERIOR KING BED • 35 m²JSU.KG-SU
    JUNIOR SUITE SUPERIOR KING BEDPhoto unavailable4 photos

    Riviera del Sol

    JUNIOR SUITE SUPERIOR KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    JUNIOR SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-SU

    Room amenities

    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Shower
    • Bathroom
    • Tea and coffee making facilities
    • Mini fridge
    • Bathtub
    • Hairdryer
    • TV
    • Direct dial telephone
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Riviera del Sol

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 35 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Riviera del Sol

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Mini fridge
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchenette
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Riviera del Sol

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Riviera del Sol

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN

    Photos are not available for this room type.

    Riviera del Sol

    SUITE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Riviera del Sol

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Riviera del Sol

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Riviera del Sol

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 30 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable2 photos

    Riviera del Sol

    JUNIOR SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Ironing set
    • TV
    • Individually adjustable air conditioning
    • Cable TV
    • Safe
    • Balcony
    • Wi-fi
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Mini fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Riviera del Sol

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Riviera del Sol

9.0
Excellent
958 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
8.8 /10
Condition
9.0 /10
Location
9.6 /10
Neighborhood
9.6 /10
Value
8.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
23 Jun 2026
Adan
Toda la propiedad esta limpia, los trabajadores amables y atentos a tu estancia en todo momento.
10/10
Exceptional
18 Jun 2026
enid
Muy favorable por el precio y centrico
Family_with_children
10/10
Exceptional
17 Jun 2026
Geoffrey
It's always very clean and well managed.
Self
6/10
Pleasant
25 May 2026
Jamal
Nice location close everything but because is so close is very noisy by night and is very loud during sleep time. It’s cool affordable hotel for 1 night or two.
Family
10/10
Exceptional
23 May 2026
Carolina
I had a great time, the beach was a block away and the recommendations from the staff were excellent. I would stay here again.
10/10
Exceptional
22 May 2026
Esmeralda
We enjoyed staying in this hotel . We was very close to 5 Avenida and the beach was literally down the streets.. all restaurants and banks all near to this hotel .. my room was always clean . Stuff member was so helpful big shoot to David he was very respectful and help us with a lot of activities we wanted to do .. I’ll recommend this hotel 1000 I’m very happy and satisfied!!! Thank you for everything ☺️
Friends
8/10
Excellent
16 Apr 2026
Yoarbel
Good
Partner
8/10
Excellent
31 Mar 2026
Adriana
Great location property definitely needs to be upgraded
Family_with_children
10/10
Exceptional
20 Mar 2026
Diana
Excellent
Family_with_children
10/10
Exceptional
20 Mar 2026
Elizabeth
Lovely Stay. Small hotel with a wonderful tropical vibe, clean, good location.
Self
10/10
Exceptional
17 Mar 2026
Emmanuel Omar Perea
Clean room and good location
Family
10/10
Exceptional
16 Mar 2026
Chase
I had a wonderful stay at this hotel. The staff was incredibly friendly and welcoming, always willing to help and make sure everything was perfect during my visit. The room was spotless, comfortable, and very well maintained. The location was also fantastic—convenient and close to everything, which made getting around very easy. It made for a relaxing and enjoyable stay overall. I would definitely come back and highly recommend this hotel to anyone looking for a clean place with great service in a great location. 😊
Self
10/10
Exceptional
24 Feb 2026
Azin
Lovely place in a less crowded, nicer part of PC. Loved our room and balcony which had a direct entrance to the pool
6/10
Pleasant
19 Feb 2026
Lisa
Room was clean, towels were very worn. no coffee in room. No ice in entire hotel. Room was cleaned every day, good service.
Construction next door starting at 8am and all day.
Partner
10/10
Exceptional
18 Feb 2026
Sherie Ann
Friendly helpful staff. Restaurant serves up an excellent breakfast. Rooms are clean, spacious, and comfortable. The pool area is relaxing, with lovely plants. I will certainly be back.
Self
6/10
Pleasant
31 Jan 2026
Verified traveler
The room was very dated, but very clean. The bed was awful. The pool neded work as well. All of the staff was amazing.
Leisure Partner
8/10
Excellent
24 Jan 2026
paul h
Yes , and Staff were great , especially David , very helpful
Leisure Partner
2/10
Poor
18 Jan 2026
Kenzie
Terrible. Don’t come here.
10/10
Exceptional
17 Jan 2026
Daniel E
Courteous staff central location close to the beach
Leisure Family
10/10
Exceptional
03 Jan 2026
Valeria
Great Location
8/10
Excellent
23 Dec 2025
Enosh
Big room. Good service. Close to downtown
Friends_and_family Family
10/10
Exceptional
23 Dec 2025
Schneur
Great room
10/10
Exceptional
21 Dec 2025
Geoffrey
The room was large, very clean with sliding glass door that opens up to a nice patio with access to the pool that is about 10 feet away from the room. I live in Cozumel and travel to Playa del Carmen regularly and out of all of the hotels this is my favorite especially with it's low per night rate. I have nothing but good things to say about this property and it's staff. Excellent choice
Business_and_leisure Self
10/10
Exceptional
09 Dec 2025
Lee
Only stayed one night in the king room. It was as described and shown online. It is Boutique and not condo style so know that. Very good bed and climate control. Noise wasn’t bad but not silent. Shower was very good. Few are in this area except modern condos. Recommend.
Business_and_leisure Self
10/10
Exceptional
02 Dec 2025
Swarna
Location was fantastic and steps away from 5th avenue for entertainment/dining and beach. Hotel pool area was calming surrounded by nature. Note: one key was provided per room regardless number of guests- duplicate key would be good. The house keeping and front desk staff were welcoming and helpful. Overall amazing!
Leisure Family
10/10
Exceptional
21 Oct 2025
Lailani
Muy bueno y seguro para el precio
Family
10/10
Exceptional
14 Oct 2025
Margarita

Excellent location

Clean room, refrigerator, only steps away from 5th Avenue (restaurants, bars, good vibe)
Partner
10/10
Exceptional
20 Sep 2025
Marjorie
Beautiful and comfortable
Leisure Family
8/10
Excellent
29 Aug 2025
Alessandra
Excelente servicio de recepción y muy buenas amenidades en la habitación
Leisure Partner
10/10
Exceptional
15 Aug 2025
Sezer
Everything was perfect!
8/10
Excellent
10 Aug 2025
Driss
The hotel had a good overall experience with friendly and helpful staff. However, the breakfast a little bit to be desired as it lacked variety and some requested items were not available.
Leisure Family
8/10
Excellent
16 Jul 2025
Marilyn
Very nice place
Leisure Family
2/10
Poor
04 Apr 2025
Mirza
This property is right across a bar that plays music until 3 a.m.
when I let the front desk know about the terrible first night my family and I had, they told me that we could wear earplugs. The music is so loud that it will make your night miserable.
I asked for my refund and they declined my request for a refund. They offer me a different property but said I would have to leave the current room at 12 and wait until 4 to go to the other property when I had paid for 4 nights. I decided that I would give a chance to go to another property they offer me, but when I arrived I was treated poorly. We were asked go wear plastic uncomfortable bracelets. We decided to leave and paid a whole new price for another hotel.

Terrible experience and customer service at Rivera del Sol.
Leisure Family
6/10
Pleasant
14 Mar 2025
Jennifer
It was OK. Not great. Not terrible. Good location. Loud bar at night. Staff at Front desk were very nice. Needs some updating.
Business_and_leisure Partner
10/10
Exceptional
13 Mar 2025
Jose
...
Leisure Self
8/10
Excellent
09 Mar 2025
Youping
Nice location and good receptionist
Leisure Family
10/10
Exceptional
01 Mar 2025
Konrad
We had a very nice time at this hotel and would definitely go back in the future.
Leisure Friends
4/10
Poor
26 Feb 2025
Roxana
The hotel is outdated. Close to the beach and to 5ta Avenida.
10/10
Exceptional
24 Feb 2025
PETER
Lovely little pool area and great breakfast opportunity.
Business_and_leisure Self
10/10
Exceptional
20 Feb 2025
Verified traveler
Cute hotel. Very clean and comfortable. Linen looks a little worn but were clean and meet our needs for the one night we stayed.
Friends_and_family Family
10/10
Exceptional
15 Feb 2025
mathilde
I enjoy my time there
Self
10/10
Exceptional
12 Feb 2025
Natalie

Love this place!!!!

The rooms are beautifully decorated and very clean. The breakfasts are yummy. The pool area is inviting and lush. I loved swimming in the pool listening to the birds! The staff are very friendly and helpful. The location is close to the beach and the nicer section of the city. I would recommend!
Friends_and_family Friends
6/10
Pleasant
24 Jan 2025
Benjamin
Great location but very noisy due to echo in the building
Leisure Family_with_children
10/10
Exceptional
06 Jan 2025
Jorge
Nice place to stay and conveniently located.
Leisure Family_with_children
4/10
Poor
29 Dec 2024
Anton
We have been going there as a family for the last 15 years on and off. Before Covid, we stayed there around 5 times. This was our first time after Covid. The place has completely fell a part.

Pros….
Rooms are big. Fits two queen size beds. Rooms have balconies. Shower has good pressure (very important, especially after full day at the beach), and we always had hot water.

Very centrally located. Convenient to many restaurants, Mamitas beach (one block), bars, and basic trinkets shopping.

Cons
Before Covid, the staff was a bit more professional, helpful, had European charm. Today, Staff at the front desk are completely LOST, especially the lady at the night shift. Completely useless. Anything you ask her outside of a key, she doesn’t know how to do.

TV has one English Channel, mattress is not existing. Bathroom has two self made ventilations to prevent mold. One is the actual bathroom door that has been cut up, and the second is an angled plexiglass that leads to the hallway. In both variations, you actually know what the person is doing while waking through the hallway to your room. Very disturbing and unpleasant. Beach towels that the hotels provides (if you ask) are soooo old and dirty it’s embarrassing. Rooms have no phone, so you can’t even call downstairs to ask for anything. Hotel is located right next to 3 bars/restaurants that close around 3am on the weekend and around 1:30am or so on weekday. Good luck falling a sleep

3 star hotel with 2 star service!!!
Leisure Family
10/10
Exceptional
25 Dec 2024
Enrique
Everything was wonderful. Very clean with special touches. Elena and Acu were extremely nice and helpful.
We will definitely be back
10/10
Exceptional
18 Nov 2024
SCOTT
This is my go to place in Playa Del Carmen. Great location, great staff and reasonably priced. Two thumbs up.
Leisure Self
10/10
Exceptional
01 Nov 2024
David
.
Leisure Partner
10/10
Exceptional
25 Oct 2024
Edwin

Gear for a quick stay

Awesome for the price. Comfortable bed and big clean room. AC was cool and ceilings fans was a great addition. Only complaint is the the walls are extremely thin and you can hear everything like is inside your room.
Partner
6/10
Pleasant
22 Oct 2024
Ana
It was a nice place but mattress was super firm and my sheets had a smeared of poop. It was disgusting. The staff was really nice.
Leisure Family
10/10
Exceptional
12 Oct 2024
cheryl
Great place
Leisure
8/10
Excellent
29 Sep 2024
Douglas
Nice older property. Friendly employees, nice room, great tv in the room, very safe, short block to 5th Avenue and an ok pool. No real negatives.
Leisure Family
10/10
Exceptional
20 Sep 2024
Casey Michael
We chose his property because it had a lot of authentic Mexican culture qualities. The staff was super friendly there was no sales pressure from anyone. It’s still very close to the nightlife so there is some residual noise but not nearly as bad as other properties. Overall this place is wonderful and very close to everything downtown we would definitely recommend staying here.
Leisure Partner
8/10
Excellent
28 Aug 2024
LUZ A.
Muy amable el personal y excellent recámaras muy limpia y bien decorada, solo se penetra mucho ruido de afuera..
10/10
Exceptional
12 Aug 2024
Isabel
The hotel was very clean and the staff were friendly
Family
10/10
Exceptional
07 Aug 2024
Andres
The views are really good and walkable distance to everything, staff are really friendly. The ac was working great.
Leisure Partner
10/10
Exceptional
03 Aug 2024
carlos
Muy bonito y cerca a la playa
Leisure Family
10/10
Exceptional
03 Aug 2024
Daniel
Perfect place to stay close to Mamitas and 5th Av
10/10
Exceptional
09 Jul 2024
Edward
It’s a cute boutique hotel with perfect location…. Close to the famous Calle Quinta, where you will find restaurants, shopping, and entertainment plus Mamitas Beach is just a short 5 minute walk away
Leisure Partner
10/10
Exceptional
09 Jun 2024
Nieves
I liked the hotel very much, the staff is great.
Partner
8/10
Excellent
04 Jun 2024
Eduardo
Nice hotel, beautiful and very friendly staff, i recommended this hotel, only the parking is trouble
Leisure Partner
2/10
Poor
22 May 2024
Sanjana

Overpriced

Riviera del sol hotel is not worth of paying 100 $ a night. It’s a small boutique hotel , swimming pool is not clean at all , it’s just rooms in the hotel nothing else. It’s not a $100 costing per night hotel even breakfast not included.The standard of the hotel doesn’t qualify for this price.
Partner
8/10
Excellent
11 May 2024
telmo
Likr
10/10
Exceptional
06 May 2024
Nicole

👍👍

Great place! We were pleasantly surprised since we’d not been to the area before. Super cute pool right next to the beach and all of the restaurants. We could hear late night partying going.
Friends_and_family Friends
10/10
Exceptional
04 May 2024
Jay
Good location, service and value for money
10/10
Exceptional
24 Apr 2024
Amandine
Very nice hotel! Nice staff! Convenient and walkable.
Leisure Family
10/10
Exceptional
22 Apr 2024
Wendy
Great place
Leisure Family_with_children
10/10
Exceptional
15 Apr 2024
Rubén Fernando

Excelente ubicacion y muy comodo!

Muy buena estadia. La ubicacion es genial para los turistas como yo que buscabamos Beach clubs, playa y la 5ta av.

Hotel silencioso conforable y el personal muy amable.
Friends_and_family Friends
8/10
Excellent
15 Apr 2024
Chentel
Very cute hotel definitely recommend for travelers that prefer simpler accommodations rather than larger resorts. Very convenient location to beach access, restaurants, and entertainment. Would definitely stay again.
Leisure Friends
10/10
Exceptional
09 Apr 2024
Marc
Clean, large room with robust AC
Leisure Self
8/10
Excellent
31 Mar 2024
Nadia
good
Business Self
10/10
Exceptional
27 Mar 2024
Xiaoming
Love the decor and the pool in the middle and the front lady was nice enough for us to put our luggage for a day
Leisure Partner
10/10
Exceptional
25 Mar 2024
astrid
I loved the way this hotel looks is so quiet and relaxing and everything you need is around the corner! From beach,stores, even a Starbucks!
Leisure Family
6/10
Pleasant
25 Mar 2024
Carol
With such an average high rating on Expedia, we were surprised to see how exactly rundown this property is. Our room, located on the ground floor, (even though we requested an even though we requested an upper level floor) was musty and aggravated my allergies overnight. Additionally, the matttresses were super hard. Interestingly, our room (number 107) was only accessible through a sliding door. This meant that you could not leave someone inside, if the other person wanted to go out, without either leaving the door unlocked so the person inside could exit in case of an emergency or locking the person in. There is a key entry from the outside and a bolt only from the inside.

We had very little interaction with the staff. We arrived late in the evening about 10:30 PM and the check-in person was fine. Not super pleasant or welcoming, but just fine.


The redeeming qualities of this property was that it is inexpensive, parking for us with late arrival was very easy, just one block off. We found our stay to be quiet, which is what we wanted.
Business_and_leisure Partner
8/10
Excellent
18 Mar 2024
Verified traveler

Quiet during the day absurdly loud at night

Staff was great ! Property was run down it was located across from l an after hours karaoke bar that was open until 3 am and it was concert loud until 2:30 am every night that I was there . my room was located in closest proximity to this club directly across the street I paid way to much for this stay at that hotel
Business
8/10
Excellent
15 Mar 2024
Blanca
El hotel tiene una excelente ubicación, tiendas de conveniencia cercanas, farmacias, restaurantes, la playa y etc.
En general tiene lo necesario para estancias cortas, el personal es muy atento.
El único detalle es que las toallas estaban viejitas y la regadera no cerraba bien (goteaba).
Leisure Friends
2/10
Poor
11 Mar 2024
Teresa
The bathroom was with mold and very dirty. The location was difficult to locate. They have taxes that you need to pay once arriving in the hotel. Around the hotel there are various bars that have music that is very loud that didn’t allow us to sleep very well that last until 3am which is a long time with high volume of sound.
Leisure Family
10/10
Exceptional
03 Mar 2024
Marie
Perfect spot, staff is top notch.
Leisure Partner
6/10
Pleasant
29 Feb 2024
Rodrigo

Almost great!

Very cost effective, but not built for covenience. Great location, good people serving, very easy to locate and nearby everything, including Mamitas Beach Club. Would I go back? Yes if the price its right. What could improve? The bed, its not good, its like getting two beds together so the division makes you slide to the sides, not my deal. Overall, its a good place if the price its right.
8/10
Excellent
28 Feb 2024
Verified traveler

Decent hotel. Friendly service.

Best of all, it was clean. Beds were pretty comfortable. A very loud location, so bring your white noise app. Breakfast that you have to pay for was not good or as advertised.
Business
10/10
Exceptional
19 Feb 2024
Tanya
Great hotel. Loved the location
Leisure Friends
2/10
Poor
19 Feb 2024
Bridget
Staff at check in were friendly but that was the only positive thing about the stay here. There was no shampoo in shower, and worse, no soap to wash hands after using toilet! Also crazy noisy! Loud music until 3 AM. Would never, ever stay here again.
Leisure Friends
10/10
Exceptional
12 Feb 2024
Clarence
Close to 5th Avenue and the beach
Leisure Self
10/10
Exceptional
06 Feb 2024
Barry
Love the traditional style and the fantastic location!
10/10
Exceptional
04 Feb 2024
David
Great hotel, confortabke beds and a nice pool and sitting area. Only complaint is the noise but that cant be avoided in playa centro
6/10
Pleasant
04 Feb 2024
Rudeina
I think it’s time that they change the towels and sheets. Very cute place but needs attention and proper maintenance.
Leisure Self
10/10
Exceptional
02 Feb 2024
Clarence
Very centrally located to 5th Avenue and the beaches
Leisure Self
10/10
Exceptional
31 Jan 2024
Clarence
The staff was awesome and very accommodating, and the breakfast was very good. Restaurants, shoos and beach were very close
Leisure Self
10/10
Exceptional
21 Jan 2024
Christine-Archie
We had a great stay. Staff are all helpful, accomodating and friendly. Clean room, sheets and bathroom, close to beach, shopping and restaurants. We will come back for sure!!
Leisure Partner
8/10
Excellent
18 Jan 2024
Norma

Loud

Great location, beautiful property. Only problem is if you want to sleep you need to find another place. Lots of noise until 3 in the morning. Breakfast was good and service was nice.
Friends_and_family Family
10/10
Exceptional
15 Jan 2024
Shannon Smith
A little too loud, late on weekends, but that is expected.
Leisure Friends
8/10
Excellent
01 Jan 2024
Verified traveler
Nice property in Playa Del Carmen but little outdated
Leisure Partner
8/10
Excellent
30 Dec 2023
Helen
We enjoyed our stay. Clean, safe, and the staff were very friendly.
Leisure Family
4/10
Poor
28 Dec 2023
eyal

Don't stay here!

1.i had 4 days with out soap, had to take a shower with a conditioner
2.the toilet keep jamming, instead of fixing it, they gave me pump to go do it myself
3.the shower stream is poor.
4.rooms are very noisy from the street.
Overall looks like the owner doesd not care about this place
Self
10/10
Exceptional
27 Dec 2023
Ashraf
Awesome staff. Excellent location.
Leisure Family
10/10
Exceptional
22 Dec 2023
Lise
I like the location. Small boutique hotel with a Mexican flare. Wonderful staff.
Leisure Partner
6/10
Pleasant
19 Dec 2023
Mirjana
I like the building. Location was great the flower set up? The fridge Door wasn’t closing properly, so it was hard to keep anything cold Coffee maker was there but no coffee no sugar. I broke the glass and I had to pay 200 pesos
Leisure Friends
10/10
Exceptional
29 Nov 2023
Edgar
Super bien la locación y el hotel muy lindo
Partner
10/10
Exceptional
26 Nov 2023
Ben
We loved the reception staff. Very helpful and friendly. The rooms are clean and nicely decorated. The bathroom and shower are awesome. Good water pressure hot water, don't have to wait for warm up etc...... very happy and satisfied with our stay.
Leisure Family
10/10
Exceptional
22 Nov 2023
Bernadette
We stayed there one night and I forgot my leather jacket called as soon as we got to our resort in Cozumel and they kept it for me till we got back at the end of our trip was so grateful recommend this property highly. Very friendly staff
Leisure Family

Location & surroundings

Riviera del Sol
1a. Avenida norte y calle 30 norte, Playa Del Carmen, Mexico

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Riviera del Sol

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