Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Holiday Inn Express Playa del Carmen

Riviera Maya / Playa del Carmen · Mexico

Avenida Constituyentes, E Nte. S/N, entre 10 Y 15View location

9.0/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Amenities9.0/109.0
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Playa del Carmen

Welcome to the brand-new Holiday Inn Express & Suites Playa del Carmen, the ideal choice for family vacations, honeymoons, or business trips.

Located just steps from Quinta Alegria Mall on one of Playa del Carmen's main streets, our hotel offers easy access to major archaeological zones, downtown, renowned nightclubs, and the beach. Enjoy a comfortable standard room or one of our 57 suites, all equipped with a mini-fridge and microwave.

Experience warm service and amenities such as a fitness center, rooftop pool, and complimentary Express Start breakfast. We also offer free high-speed Wi-Fi, a business center, and a meeting room with capacity for 100 people.

Read more about this hotelShow less

With a stay at Holiday Inn Express & Suites Playa Del Carmen by IHG, you'll be centrally located in Playa del Carmen, steps from Quinta Alegría Shopping Mall and within a 10-minute walk of Mamitas Beach.

This hotel is 1.1 mi (1.8 km) from Playa del Carmen Maritime Terminal and 6.4 mi (10.3 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 91 guestrooms featuring refrigerators and flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • Pool access available from 8 AM to 10 PM.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Property Registration Number 008-007-007870/2025
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Quinta Alegría Shopping Mall 0.1 km / 0.1 mi
Quinta Avenida 0.2 km / 0.1 mi
Nuestra Senora del Carmen Catholic Church 0.3 km / 0.2 mi
Calle Corazón 0.4 km / 0.3 mi
Calle 12 0.4 km / 0.3 mi
Mario Villanueva Madrid 0.5 km / 0.3 mi
3D Museum of Wonders 0.5 km / 0.3 mi
Mamitas Beach 0.6 km / 0.3 mi
Pier Navega 0.6 km / 0.4 mi
Playa del Carmen Main Beach 0.6 km / 0.4 mi
Riviera Gran Casino 0.7 km / 0.4 mi
Super Chedraui Selecto Avenida 10 0.7 km / 0.4 mi
Central Square 0.7 km / 0.4 mi
Chabad Playa del Carmen 0.7 km / 0.4 mi
Frida Kahlo Museum 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 91
  • Number of floors (main building): 5
  • Double rooms: 49
  • Suites: 57
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
Show 26 more facilities & services
  • Wi-fi
  • Car hire
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Hotel safe
  • Lift access
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Smoking areaExtra charge
  • Meeting room: 2
  • Printer
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Casino
  • TV lounge
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 19 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable7 photos

    Holiday Inn Express Playa del Carmen

    SUITE TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Dishwasher
    • Extra beds on demand
    • Cot on demand
    • Tea and coffee making facilities
    • Microwave
    • Kitchenette
    • Hairdryer
    • Safe
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS WITH VIEWSSUITE • TWO QUEEN BEDS WITH VIEWSSUI.2Q-WV

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SUITE TWO QUEEN BEDS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC DOUBLE BEDDouble or Twin • CLASSIC DOUBLE BEDDBT.AS-DB

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    Double or Twin CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 19 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    Holiday Inn Express Playa del Carmen

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Kitchenette
    • Hairdryer
    • Bathroom
    • Cot on demand
    • Extra beds on demand
    • Dishwasher
    • Safe
    • Tea and coffee making facilities
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SMOKINGDouble or Twin • SMOKINGDBT.JK

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    Double or Twin SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 10 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Playa del Carmen

    DOUBLE Accessible KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Cot on demand
    • Extra beds on demand
    • Tea and coffee making facilities
    • Bathroom
    • Hairdryer
    • Safe
    • Kitchenette
    • Microwave

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    DOUBLE CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO QUEEN BEDS NON SMOKINGAPARTMENT • TWO QUEEN BEDS NON SMOKINGAPT.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    APARTMENT TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 19 m²SUI.KG-2
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express Playa del Carmen

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Room amenities

    • Extra beds on demand
    • Dishwasher
    • Bathroom
    • Hairdryer
    • Kitchenette
    • Microwave
    • Tea and coffee making facilities
    • Safe
    • Cot on demand

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 19 m²ROO.ST
    Room STANDARDPhoto unavailable1 photo

    Holiday Inn Express Playa del Carmen

    Room STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Bathroom
    • Hairdryer
    • Kitchenette
    • Microwave
    • Tea and coffee making facilities
    • Safe
    • Living room
    • Cot on demand
    • Extra beds on demand
    • Dishwasher

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 10 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Holiday Inn Express Playa del Carmen

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Bathroom
    • Hairdryer
    • Kitchenette
    • Microwave
    • Tea and coffee making facilities
    • Safe
    • Cot on demand
    • Extra beds on demand
    • Dishwasher

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 19 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Holiday Inn Express Playa del Carmen

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Dishwasher
    • Extra beds on demand
    • Cot on demand
    • Living room
    • Safe
    • Tea and coffee making facilities
    • Microwave
    • Kitchenette
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 9 m²DBL.KG-2
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Playa del Carmen

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Room amenities

    • Bathroom
    • Hairdryer
    • Kitchenette
    • Microwave
    • Tea and coffee making facilities
    • Safe
    • Wi-fi
    • Cot on demand
    • Extra beds on demand
    • Dishwasher

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 10 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express Playa del Carmen

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Kitchenette
    • Microwave
    • Safe
    • Tea and coffee making facilities
    • Cot on demand
    • Extra beds on demand
    • Dishwasher
    • Bathroom
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Holiday Inn Express Playa del Carmen

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Playa del Carmen

9.0
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Igor
Excelente hotel recomendo demais tudo perfeito!!!!
8/10
Excellent
11 Jul 2026
beatriz
Muy amables todo el tiempo, la estancia fue muy cómoda y el personal fue muy atento en todo momento.
Family
10/10
Exceptional
10 Jul 2026
Michael
I liked the professional staff, well maintained overall, plus complimentary breakfast.

If I had to complain it was a mechanical issue. The doors to each room were very solid and steel. The doors had spring hinges which would close door behind you, the problem was that there was no device to slow the doors down and they would crash shut .... loudly! We heard doors slamming shut throughout the night waking us up.
Family
10/10
Exceptional
10 Jul 2026
Edwar Jose Zambrano
Clean, friendly and welcoming staff. Will come back!
Partner
10/10
Exceptional
10 Jul 2026
Adrian
.
Family_with_children
10/10
Exceptional
09 Jul 2026
Francisco
Nice
Family_with_children
10/10
Exceptional
08 Jul 2026
Juan
Great stay!
Family_with_children
10/10
Exceptional
07 Jul 2026
Teresa
Perfect location , everything is so close. Everyone is very nice and helpful. I will booked again.
10/10
Exceptional
02 Jul 2026
LaQuiah
Close to everything. Music shops food grocery and convenience stores. The breakfast was ok, but at least it was something to put in our stomach in the morning
Family
8/10
Excellent
29 Jun 2026
Evelyn
More variety of food
Partner
10/10
Exceptional
27 Jun 2026
Juan
Great stay. Convenient location with very helpful staff.
10/10
Exceptional
26 Jun 2026
Marina
Excelente ubicación a sólo unos pocos pasos de la
Quinta avenida y el centro comercial la quinta alegría.
Personal muy amable y antento,
El desayuno muy rico
Recomiendo ampliamente este hotel.
10/10
Exceptional
24 Jun 2026
Elizabeth
Todos los trabajadores muy amables y atentos, muy buena ubicacion cerca de todo. Es ni 2 vez acá y me siento como en casa gracias totales.
Family_with_children
10/10
Exceptional
23 Jun 2026
amor
Un hôtel propre, proche de 5eme avenue, personnel serviable. Un très bon séjour à playa del carmen.
Self
10/10
Exceptional
22 Jun 2026
Blanca
Mi experiencia durante la estadía fue muy buena. La atención fue excelente, la habitación se encontraba limpia y el lugar es muy tranquilo y agradable para descansar. Como sugerencia de mejora, sería ideal variar un poco la opción de los desayunos, ya que durante los 5 días de estadía se ofreció lo mismo. Por lo demás, todo estuvo muy bien y disfruté mucho la estancia.
Partner
8/10
Excellent
21 Jun 2026
Toribio
Parking was good, and near to 5 ave , walkable
Family_with_children
10/10
Exceptional
16 Jun 2026
Juan
Clean , comfortable bed and great location . No loud. Oozes and walkable to 5th avenue
Partner
6/10
Pleasant
07 Jun 2026
Marcos
I wanted balcony on main blvd
10/10
Exceptional
29 May 2026
Ruperto
Exelente service personal in recomeded 💯 thanks guys
Friends
10/10
Exceptional
15 May 2026
Berilu
Bonita
10/10
Exceptional
13 May 2026
reynaldo h
A wonderful place to stay and have lots of fun,
The staff was so professional and attentive at all times ! Muchas gracias .
Self
10/10
Exceptional
11 May 2026
Sergio
Staff amazing
10/10
Exceptional
07 May 2026
Carole
Breakfast was good. Front desk staff were pleasant, welcoming and very helpful.
8/10
Excellent
06 May 2026
Alej
Tiene muy buena ubicación, cerca de la 5ta avenida pero suficientemente tranquilo para descansar! Habitación cómoda.. único inconveniente es el piso del baño que es liso y ponen vasos desechables de poliestileno expandido para el café!
Partner
10/10
Exceptional
02 May 2026
Daniel
Todo perfecto
Family_with_children
6/10
Pleasant
29 Apr 2026
Irlanda
Excellent and nice location, rooms looks good just this time had a terrible smell like sewer and they came to spray air freshener only, that didn't help, the good thing we was outside q lot we just used to sleep and left next morning. If you stay there and find something uncomfortable just talk to the gm Ricardo, he can help you.
Family_with_children
8/10
Excellent
28 Apr 2026
Gonzalo
No había variedad de comida y no había lo suficiente para poder comer
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Virginie
The King Bed room was spacious, with plenty of closet/drawer/hooks/surfaces/below-surface space to unpack and store our luggage. Modern and clean, with reliable hot water and a nice shower. Brand new building, very conveniently located a few blocks away from Quinta Ave action, yet quiet. Has a safe in unit and included parking. Very comfortable for 2 people. The included breakfast was good (cereals, toasts, pastries, eggs, veggies, frijoles, yogourt/granola bar, fresh juices, chilaquiles fixings), and the staff was very friendly and helpful. Extremely good value for the price, and way higher quality than most Holiday Inns I have been to in Canada and the U.S. I would absolutely recommend!
Partner
8/10
Excellent
20 Apr 2026
Clara
There is no beach view. Front desk staff was very nice. Kitchen staff seemed a bit annoyed at times. Food was ok. Room was done everyday but it was clean for the most part. Pool was cute however it was limited to 4 lounge chairs. Only thing that wasn’t good was that our door slammed every time we come in or out of our room. However I’d stay again.
Family
10/10
Exceptional
18 Apr 2026
Monique
Chambres confortables. Staff accueillant. Parking pouvant accommoder plusieurs voitures.
Friends_and_family Family
10/10
Exceptional
09 Apr 2026
Karen
Very hospitable
Family
10/10
Exceptional
06 Apr 2026
Andre
Wonderful accommodation for a great price. We decided to stay an extra day in Cancun and booked this after leaving the resort. Very clean and the staff were amazing and kind. The only thing is they didn’t have face towels in the bathroom, only the large drying towels and hand towels, I didn’t ask for any so that could be my mistake.
Family
4/10
Poor
05 Apr 2026
Shabbir
The breakfast was very basic. Very limited choices and same everyday.
The room has no amenities and housekeeping alway forgot to replace towels etc.
Friends_and_family Family
8/10
Excellent
31 Mar 2026
Christina
Very comfortable beds!
8/10
Excellent
30 Mar 2026
Deanne
The breakfast included every morning was perfect and had a good selection with plenty of places to sit. The air conditioner quickly cooled off our room in minutes. Housekeeping was quick and did a thorough job. Our only problem was that we could hear every little movement our upstairs neighbor made. Also, the fire alarm briefly went off around 12:30am on our last night there. We were told everything was ok but it did disrupt our sleep.
Friends_and_family Family
10/10
Exceptional
26 Mar 2026
Donald
The staff was fantastic throughout our stay. From the front desk to the room cleaning. I would especially like to commend Roberto for all of his help.
Partner
10/10
Exceptional
22 Mar 2026
Jennifer
We stayed one night as our flight was canceled and the all inclusive wanted to charge us an outrageous price to stay another night. We had a wonderful stay here, staff were friendly and nice and accommodating. The area was beautiful and safe and we found great food options on 5th ave.
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
Nisha
I had a really enjoyable stay at the Holiday Inn Express in Playa del Carmen. The room was spacious, clean, and the bed was super comfortable, which made a big difference after long days out.

The staff were friendly and helpful throughout my stay, and the hotel felt well maintained overall. The location is also great – close to shops, restaurants, and within walking distance to the beach, which was really convenient.

Breakfast was included, which is a nice bonus, even though I don’t usually have breakfast.

Overall, a great stay and I would definitely recommend this hotel.
10/10
Exceptional
15 Mar 2026
Bertoldo
We like no noise at all. Beds are great.
10/10
Exceptional
11 Mar 2026
Lucy
The hotel room was clean and spacious, the rooftop pool was lovely and it's in the perfect location to explore playa del Carmen without the noise from 5th ave. The staff were also incredibly friendly, we had a great experience with Cecilia and all the team. The breakfast was fairly limited, but considering it's included in the price, it was very good value.
Partner
10/10
Exceptional
06 Mar 2026
Kasey
Clean room, house keeping makes cute animals with the towels. Shops right around the corner, breakfast is decent
8/10
Excellent
02 Mar 2026
Marie-josee
L’air climatisé ne fonctionnait pas bien
Partner
8/10
Excellent
01 Mar 2026
Rameet Singh
The hotel surely met our expectations - room was clean and staff was courteous. Included breakfast is a nice add-on - keep in mind the options are limited. Location of the hotel is convenient - ideally located from 5th avenue - we didn’t encounter any noise issues.
Partner
10/10
Exceptional
28 Feb 2026
Jane
Ricardo at the front desk was AMAZING! All the staff were SO helpful and so nice to work with. Thank you
Family
8/10
Excellent
27 Feb 2026
Naif
Equipe atenciosa, quarto limpo e chuveiro muito bom
Partner
6/10
Pleasant
26 Feb 2026
Silvia Alicia
Room was clean and comfortable. Breakfast needs more variations during the weekdays, by Friday we were fed up with the same food all week.
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
Quan
very clean room, roof top swim pool plus
Partner
10/10
Exceptional
13 Feb 2026
Susan
Clean. Breakfast was great
10/10
Exceptional
10 Feb 2026
Eric
Belle chambre propre, bon déjeuner et personnel courtois
Partner
10/10
Exceptional
28 Jan 2026
Yvette
Great location.
Leisure Self
6/10
Pleasant
27 Jan 2026
Jun
No
10/10
Exceptional
27 Jan 2026
Maria Lili
Amazing customer service. Nice location
Friends_and_family Family
10/10
Exceptional
24 Jan 2026
Francois
very clean, calm, walkimg distance of everything and friendly/helpfull staff
Self
10/10
Exceptional
23 Jan 2026
George
Room was very clean
10/10
Exceptional
23 Jan 2026
Renato
Excelente localização. Excelente café da manhã. Excelente acomodação.
Friends_and_family Family
10/10
Exceptional
22 Jan 2026
Linda
The staff went above and beyond to help with mobility issues we had. The bed was very soft, the room was clean, and there was a good selection at breakfast.
Leisure Family
10/10
Exceptional
21 Jan 2026
Dianna
It was a great stay
Leisure Partner
6/10
Pleasant
17 Jan 2026
Shauna
The room was pretty subpar for what you pay it was about $250 a night (it was high season) but the first room they gave me the 2 keys didn’t work so I went down to get another one and both those didn’t work either, told the first desk I think the lock needs new batteries and they made me go up a 3rd time with them only for it to still not work. put me in another room and it wasn’t even ready the cleaning staff came in to finish making the bed right as I walked in. The room wasn’t super clean but at least the bed was, the room needs some basics maintenance like new paint as it was all peeling in the bathroom, shower drain didn’t drain well and there was a bit of black mold in the caulking. The first day the cleaning staff didn’t come till 530pm and I just got back from a day out so said tomorrow, the next day all they did was make the bad, didn’t clean anything or sweep the floors and rolled my wet towels back up and put them under the sink so it looked like new ones. The coffee maker didn’t have a pot and they lady at the front desk told me none of them do I just need to use the cups and I told them the room didn’t have cups either should I take one from the buffet? To which she said no they will bring you one but they never did so I took one from the buffet. The buffet was really basic the only thing that changed daily was the protein which was gross looking ever day. It is def a Mexican style breakfast which is fine it is in Mexico but would have liked some bacon or potato
Leisure Self
10/10
Exceptional
10 Jan 2026
Wei
Convenient location! Great services!
Leisure
8/10
Excellent
10 Jan 2026
David
Location and parking is great.
Leisure Family
10/10
Exceptional
09 Jan 2026
Lisa
Trevlig och hjälpsam personal. Peronlig i sin service. Super bra läge nära allt men tyst om nätterna. Det enda som var mindre bra var frukosten buffé med samma mat varje dag och för lite frukt och för mycket söta saker. Kaffebröd fanns någon enstaka ibland och kändes då. Gammal och torr
Partner
8/10
Excellent
08 Jan 2026
Mira
This was my first visit to playa del carmen, so I felt like staying in a chain hotel wasn't a bad idea. This place is ok- the rooms were clean, spacious, and having breakfast included is nice, even though again, it was just ok and when it got crowded at breakfast the service couldn't keep up with having enough coffee, cups, glasses, etc. The location is good, and all the receptionists were super nice and helpful, even when it got very crowded as it was high season over new years when we were there. Our room didn't have an external window, that was a bummer. Again, it was all \"ok\" but not great. We didn't spend a ton of time there because we had an activity planned every day we were there. I might have felt like returning here if the price was great, but for a place that we basically just slept in, I don't feel like the value was there. Just have your expectations set appropriately if you stay here.
Leisure Family
10/10
Exceptional
03 Jan 2026
Aman
Great location. 2 min walk to the popular tourist zone.
8/10
Excellent
31 Dec 2025
Claudia
La ubicacion es excelente! El personal es muy amable yel desayuno es muy bueno! Sin embargo limpieza de las habitaciones deja mucho que desear y no siempre estan limpias las toallas, el baño no fse limpio bien
Leisure Family
10/10
Exceptional
30 Dec 2025
Minfeng
Staff are very helpful and friendly.
8/10
Excellent
28 Dec 2025
Richard
Breakfast is the same every morning, often run out of folks. Laundry only has one washer and dryer.
Leisure Family
10/10
Exceptional
28 Dec 2025
MADOKA
I stayed here with my family. It’s perfect for families. It’s only one block away from Quinta Avenida (fifth Ave), yet it’s quiet and you don’t hear parties or karaoke music from outside. The location is great. It’s in a walking distance from everything you need to go when you’re in Playa del Carmen. (Restaurants, the beach, ADO bus station, Ferry dock and Walmart) the staff were very polite and helpful. Big thanks to the travel desk agent Cuba! He took a time and helped us plan our visit to Cozumel island. The room was very spacious and the shower, AC and everything worked perfect. I’ll definitely stay there again when we go back to Playa del Carmen.
Leisure Family_with_children
10/10
Exceptional
15 Dec 2025
Eriberto
Super conveniente, céntrico muy cómodo y todas sus instalaciones estaban super cómodas
Friends_and_family Family
10/10
Exceptional
09 Dec 2025
FRANCISCO SALVADOR
Great value
2/10
Poor
03 Dec 2025
Noely
I was charged an outrageous amout $1200 for a towel and a cloth shower mat that was soiled according to their staff. As if the stratospheric room fee was not enough to cover for an already included amenity? Poor service neveragain will i stay with them. Been doing it 3 times yearly for the past 4 years. No more im done
Business_and_leisure Self
8/10
Excellent
03 Dec 2025
Raquel
Location is great.
10/10
Exceptional
28 Nov 2025
John
It was all around experience had a great time staying here because of all the staff that are very accomodating.
Leisure Family_with_children
8/10
Excellent
21 Nov 2025
thomas
All good
Leisure Partner
10/10
Exceptional
20 Nov 2025
Anibal
Nice hotel very clean and friendly
8/10
Excellent
19 Nov 2025
Susan
Spotless room, helpful friendly staff, comfortable bed, good breakfast, enjoyed the tv channels, everything worked in the room.
Self
10/10
Exceptional
05 Nov 2025
Carlos Antônio
O único problema do quarto é que não tem ducha higiênica e o chuveiro é fraco. A equipe é muito prestativa.
Partner
10/10
Exceptional
02 Nov 2025
Sonia
Prime location! Very convenient and natural food! Close to the beach, shopping, restaurants, and laundry services. Everything is walkable, even the best beach is just 5-8 minutes away on foot!
Business_and_leisure Family
10/10
Exceptional
20 Oct 2025
Melinton
No balcony in my room
Leisure Friends
10/10
Exceptional
17 Oct 2025
Claude

Vacances

Excellent endroit pour quelques nuits
Partner
4/10
Poor
16 Oct 2025
NORADINO
The AC was terrible Noise and bad odors
Partner
10/10
Exceptional
16 Oct 2025
Marcos
Excellent service.
Leisure Partner
10/10
Exceptional
13 Oct 2025
Ivette
Buen servicio
Business
10/10
Exceptional
09 Oct 2025
Ivan Manuel
I liked it
6/10
Pleasant
07 Oct 2025
Fabiola
Pueden mejorar la limpieza de las sábanas, se veian grises
Friends_and_family Friends
10/10
Exceptional
27 Sep 2025
MIGUEL

Una Bella sorpresa

Estadía perfecta. Un excelente servicio y calidez humana. Bravo 👏
Partner
10/10
Exceptional
22 Sep 2025
jessica
Everything was good
Leisure Partner
10/10
Exceptional
14 Sep 2025
Alfredo
Staff was great, they went above and beyond. Rooms were clean. Pool roof top had a beautiful view. Breakfast qas pretty much the same every day but we loved it. Will definitely be returning to this hotel next visit.
Leisure Partner
10/10
Exceptional
09 Sep 2025
Rodrigo
Convenient location! Great price
Business Self
10/10
Exceptional
08 Sep 2025
Mona
Staff are very friendly and helpful
Business_and_leisure Self
10/10
Exceptional
08 Sep 2025
Yessica
Creo que tener mas lavadoras y secadoras seria ideal.
Family
10/10
Exceptional
28 Aug 2025
Rodrigo

Perfecta

Excelente mi estancia 10 de 10
Business Family
10/10
Exceptional
28 Aug 2025
andres
Situated close by the touristic center of Playa del Carmen. You can walk the boulevard while enjoying a Marquesita.
Leisure Family
8/10
Excellent
21 Aug 2025
Gabriela
Everything was good ! my son loved the pool
Leisure Family_with_children
10/10
Exceptional
18 Aug 2025
Elizabeth
Close to everything, very safe.
Leisure Family_with_children
10/10
Exceptional
15 Aug 2025
Melanie

Great place to stay

We only stayed one night, but the rooms were a good size, the beds were comfortable and the hotel was clean. The location is really good, minutes away from la 5ta, there are restaurants, money exchange, and many things to do in walking distance. The pool is a bit small but for the area is very good.
Friends_and_family Family
10/10
Exceptional
12 Aug 2025
Maribel
No having on same level as other family unable to access floor
Leisure Family_with_children
8/10
Excellent
14 Jul 2025
PAVITER
Great place to stay if you are not looking for an all inclusive. Great location, friendly staff and good sized rooms.
Leisure Family
10/10
Exceptional
13 Jul 2025
Frances
Nice rooftop pool, great location, big rooms, value for money, friendly staff
Leisure Family
10/10
Exceptional
11 Jul 2025
Sara Elena
Very nice hotel excellent service
Cleaned everything properly would come again
Leisure Family
10/10
Exceptional
08 Jul 2025
Ivan
Location is great. 2 minute walk to 5th avenue where all the restaurants and attractions are. Not fancy but cozy. Make sure to ask for a property facing the back of the property if you want a quiet room. The front ones face the Main Street and could be a little loud if you are a light sleeper.

Location & surroundings

Holiday Inn Express Playa del Carmen
Avenida Constituyentes, E Nte. S/N, entre 10 Y 15, Playa Del Carmen, Mexico

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Holiday Inn Express Playa del Carmen

69 hotel photos