CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
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Hotel MX portal maya
Riviera Maya / Playa del Carmen · Mexico
Calle 16 Norte Bis LB entre calle 10 y 15View location
7.6/10Very good138 Reviews
Cleanliness8.0/10 8.0
Service7.8/10 7.8
Comfort7.4/10 7.4
Condition7.6/10 7.6
Location8.0/10 8.0
Neighborhood7.8/10 7.8
Amenities7.8/10 7.8
See all ratings- Business hotels
- Beach hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel MX portal maya
Hotel MX Portal Maya is located just 2 minutes from 5th Avenue. It offers its guests an excellent location, and a relaxing and peaceful atmosphere, excellent proposal to enjoy the heart of Playa del Carmen. A few steps from the shopping center "Quinta Alegría".
Hotel MX Portal Maya offers its guests spacious and comfortable rooms, and a refreshing outdoor pool. The hotel has 38 rooms, and is characterized by offering its guests the best to enjoy Playa del Carmen and the Caribbean Sea.
The Deluxe rooms offer an elegant and comfortable design, ideal for a small group; For their part, the Master Suites are spacious and refined, and are fantastic for those looking for spacious, relaxing and refined spaces.
Guests can quietly enjoy all areas of the hotel, relax on the terrace of the rooms, or sunbathe by the pool in one of our lounge chairs; For those guests who prefer the ocean, the beach is only 5 minutes away.
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Hotel MX Portal Maya is a more formal proposal of the environment that Playa del Carmen offers, so it is focused on giving a vision of everything that has to offer the destination, but with the tranquility of being able to reach your hotel and Rest without interruption.
With a stay at Hotel MX portal maya, you'll be centrally located in Playa del Carmen, steps from Quinta Alegría Shopping Mall and Quinta Avenida. This hotel is 0.4 mi (0.6 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.
Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
Popular amenities
Free WiFi
Airport transfers
Concierge
Entertainment
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
No cribs (infant beds) available
No elevators
Noise-free rooms not guaranteed
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 3.42 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
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Optional fees
- Pet deposit: USD 118 per stay
- Pet fee: USD 15 per pet, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Quinta Alegría Shopping Mall
0.1 km / 0.1 mi
Quinta Avenida
0.2 km / 0.1 mi
Calle 12
0.3 km / 0.2 mi
Calle Corazón
0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church
0.3 km / 0.2 mi
3D Museum of Wonders
0.4 km / 0.3 mi
Playa del Carmen Main Beach
0.5 km / 0.3 mi
Riviera Gran Casino
0.5 km / 0.3 mi
Mario Villanueva Madrid
0.5 km / 0.3 mi
Mamitas Beach
0.5 km / 0.3 mi
Pier Navega
0.6 km / 0.4 mi
Chabad Playa del Carmen
0.6 km / 0.4 mi
Frida Kahlo Museum
0.6 km / 0.4 mi
Playa del Carmen Lighthouse
0.6 km / 0.4 mi
Mercado Playa del Carmen
0.6 km / 0.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2015
- Total number of rooms: 38
- Number of floors (main building): 3
- Junior suites: 29
- Suites: 9
- hotel
- American Express
- MasterCard
- Visa
- Bus/Train station
- Airport
- Beach
Show 30 more facilities & services
- Entertainment Area
- Large pets allowed (over 5 kg)Extra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Multilingual staff
- 24-hour security
- Smoke detector
- Hotel safeExtra charge
- Terrace
- Private pool: 1
- Towels and bed linen
- Bar
- Restaurant: 2
- Non-smoking area
- Air conditioning in Restaurant
- Outdoor freshwater pool: 1
- Sun loungersExtra charge
- Parasols
- Breakfast
- Breakfast buffet
- Full board
- LGTBIQ friendly
- Children get free accommodation, meals payable on the spot
- Early departureExtra charge
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
JUNIOR SUITE DELUXEJUNIOR SUITE • DELUXEJSU.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
JUNIOR SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: JSU.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 33 m²SUI.ST
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Hairdryer
- Shower
- Bathroom: 1
- Cable TV
- Desk
- Ironing set
- TV
Show all 12 amenities
- Toiletries
- Wi-fi
- Balcony
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
SUITE STANDARD
Room photos
20 photosSelect a photo to open the full-screen viewer.
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Room amenities
- Individually adjustable air conditioning
- Hairdryer
- Shower
- Bathroom: 1
- Cable TV
- Desk
- Ironing set
- TV
- Toiletries
- Wi-fi
- Balcony
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 45 m²JSU.ST
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Toiletries
- Ironing set
- TV
- Hairdryer
- Shower
- Bathroom: 1
- Desk
Show all 18 amenities
- Fan
- Cable TV
- Housekeeping
- Outdoor swimming pool
- Individually adjustable air conditioning
- Extra beds on demand
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Balcony
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
JUNIOR SUITE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, 2 × Queen-size bed 150-154 width
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Room amenities
- Safe
- Toiletries
- Ironing set
- TV
- Hairdryer
- Shower
- Bathroom: 1
- Desk
- Fan
- Cable TV
- Housekeeping
- Outdoor swimming pool
- Individually adjustable air conditioning
- Extra beds on demand
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Balcony
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
DOUBLE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LUXURYSUITE • LUXURYSUI.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
SUITE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
SUITE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
DOUBLE SINGLE USE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DUS.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
Room DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room BASICRoom • BASICROO.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
Room BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: ROO.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
QUADRUPLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LUXURYDOUBLE • LUXURYDBL.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
DOUBLE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin POOL VIEWDouble or Twin • POOL VIEWDBT.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
Double or Twin POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBT.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
Double or Twin ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
Double or Twin DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE TWO BEDROOMRoom • DELUXE TWO BEDROOMROO.B2-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
Room DELUXE TWO BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.B2-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIORSUI.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel MX portal maya
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room WITH SHARED BATHROOMRoom • WITH SHARED BATHROOMROO.FH
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room WITH SHARED BATHROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- WITH SHARED BATHROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.FH
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE ECONOMYSINGLE • ECONOMYSGL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE OCEAN VIEW TWO BEDROOMSSUITE • OCEAN VIEW TWO BEDROOMSSUI.B2-OV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- OCEAN VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE OCEAN VIEW TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- OCEAN VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-OV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: DBT.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBT.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BASICDOUBLE • BASICDBL.Z1-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBL.Z1-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin BASICDouble or Twin • BASICDBT.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: DBT.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE TWO DOUBLE BEDSSUITE • DELUXE TWO DOUBLE BEDSSUI.2D-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR TWO DOUBLE BEDSSUITE • SUPERIOR TWO DOUBLE BEDSSUI.2D-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIOR TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room LUXURYRoom • LUXURYROO.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARD • 60 m²SUI.ST-1
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width, King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Toiletries
- Desk
- Fan
- Cable TV
- Housekeeping
- Wake-up service
- Wi-fi
Show all 16 amenities
- Wheelchair-accessible
- Balcony
- Safe
- Individually adjustable air conditioning
- TV
- Hairdryer
- Shower
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARD
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width, King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-1
Room amenities
- Ironing set
- Toiletries
- Desk
- Fan
- Cable TV
- Housekeeping
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Balcony
- Safe
- Individually adjustable air conditioning
- TV
- Hairdryer
- Shower
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR WITH DOUBLE BEDSUITE • SUPERIOR WITH DOUBLE BEDSUI.DB-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIOR WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXE • 1 Bedroom • 33 m²SUI.DX
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Hairdryer
- Shower
- Bathroom: 1
- Cable TV
- Desk
- Toiletries
- Wi-fi
Show all 12 amenities
- Balcony
- Safe
- Individually adjustable air conditioning
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXE
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Room amenities
- TV
- Hairdryer
- Shower
- Bathroom: 1
- Cable TV
- Desk
- Toiletries
- Wi-fi
- Balcony
- Safe
- Individually adjustable air conditioning
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
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-
Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
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Bed in dormitory STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- Bed in dormitory
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: BED.ST
Limited room details from hotel
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-
QUADRUPLE BASICQUADRUPLE • BASICQUA.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
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QUADRUPLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: QUA.Z1
Limited room details from hotel
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-
QUADRUPLE ECONOMYQUADRUPLE • ECONOMYQUA.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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QUADRUPLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: QUA.EY
Limited room details from hotel
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-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE BASICSINGLE • BASICSGL.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: SGL.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
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-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR ONE BEDROOMSUITE • SUPERIOR ONE BEDROOMSUI.B1-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIOR ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-SU
Limited room details from hotel
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Guest reviews
What other guests saying about Hotel MX portal maya
75
reviews shown
Jazmin
Very nice place
Katrina
My friends and I stayed here and we had a great time!
CONS:
- no elevator
- water takes a little while to get hot
- pillows super firm (we had to beat them each night to help soften them)
PROS:
- this place is QUIET!
- super walkable to go partying/dining
- SAFE! Security posted outside
CONS:
- no elevator
- water takes a little while to get hot
- pillows super firm (we had to beat them each night to help soften them)
PROS:
- this place is QUIET!
- super walkable to go partying/dining
- SAFE! Security posted outside
Jeffrey
Older hotel, with no elevator. Swimming pool very small and worn out (needs new tile work and flooring) for the most part clean, good location and friendly and helpful staff.
Elizabeth
No fridge
chern
Best hotel in PDC for the money
Andrew
Great place for a couple of days.
Great staging area out of Playa del Carmen to go to Cozumel, Chichen Itza. Very convenient to all the touristy shops and eateries. A bit noisy at night sometimes since it is by a small mall. Great staff that wants to make sure your needs are met.
Felipe
The property has no elevators, and they originally gave me a room in the third floor. This time I traveled with my two kids that are under five years old. After talking to them, they were able to accommodate me to the second floor, which was nice of them. Overall, if you’re going to travel to Cancun, December is the time to go. Thank God this place has air-conditioning because most of the time we spent it in our room.
Also, one thing I wish they had was a mini refrigerator. But overall staff was nice. It was a quiet and clean hotel.
Also, one thing I wish they had was a mini refrigerator. But overall staff was nice. It was a quiet and clean hotel.
Luis
Buen lugar, perfecta ubicación, queda todo cerca, el precio es justo así que vale totalmente la pena.
sally
Aspira was delightful! What a sweet place, perfectly located near the pedestrian walkway, shops, cafes and the beach. I would definitely stay there again.
Maureen
Nice hotel
Great location, nice staff, clean, confortable.
Maria
Very centric. They make you wear a bracelet even though is not an all inclusive. Only one key is provided and is on the bracelet so that person needs to be letting others in the room. There is no elevator. No fridge or microwave in the room forcing you to be eating out your whole trip.
Archie
Staff is super polite and very helpfull.
Claire
Location is excellent
Ana
I wanted to love it.
I should have listened to other reviews and just booked somewhere else. To start the customer service is horrible, if you don’t like your job just don’t work there. Then I got charged a hundred US dollars more because I had an extra person, although I asked for double beds and had proof. The pictures are not what you actually get and the beach club part is literally a joke. Be prepared to pay extra for that part per person per day. Now the the actual rooms, the bed is hard, pillows are lumpy but the size is not bad and the balcony was very roomy, we did like that. The room had lots of nats flying around, don’t know what that’s about. The plus side to this hotel was that it was cheap for what we needed ( we were fully booked of excursions) until they bumped it a hundred bucks. Otherwise it’s not worth it at all. It was really close to Quinta Avenida if you like that sorta thing. I wish it had turned out great but they did leave a bad taste in my mouth, like literally, their water to shower or wash your hands was so gross almost worse than ocean water. While showering it’s impossible to not get a taste even if very minimal and it’s really bad. We brushed our teeth with water bottles.
Jose
Great stay close to everything
Hotel was pretty nice, very close to la quinta avenida next all the bars, restaurants, nightclubs, and beach clubs.
Saff is super nice, they upgraded our room from a double to a quadruple for a very decent rate
Saff is super nice, they upgraded our room from a double to a quadruple for a very decent rate
kayser
It’s a great place for solo or couple. Service was great and everyone very communicative. I wish they would told us the pool was closed before booking but other than that everyone was perfect
Verified traveler
Normal
Normal
David
Phone did not work, balcony door did not lock and front door deadbolt did not work. Frequent power outages
Charged me USD30 extra to allow my friend who was staying at a different hotel to come to my room for a drink
Screaming children from 0700 to 2300
Ended up leaving after one night
Charged me USD30 extra to allow my friend who was staying at a different hotel to come to my room for a drink
Screaming children from 0700 to 2300
Ended up leaving after one night
George
conveniently located
Aspira hotel is conveniently located steps from bustling 5th street but is quiet and the staff are responsive and the building is secure safe and clean.
Amanda
Right on 5th Avenue!
Beautiful room pretty much right on 5th Avenue! Loved my little enclosed balcony and the set up of the room. Great staff, would definitely stay again!
Verified traveler
Unfriendly desk staff especially morning. Adults only but children everywhere. Unclean water. Occassional hot water. Obligatory wearing of identification bracelets throughout stay.
Gary
Picture that are posted are not want room looks like . Was no view of beach or Lagoon. No refrigerator in the room no blow dryer good for a short stay
Verified traveler
Service was not good. They only had one or two house keepers which delayed us checking in and the pillows were rock hard, and shower leaked so much it left a puddle on the floor once you were done. The one bright side was that it was across the street from the mall and one street down from the Main Street where all the night life was and close to the beach although it was rocky and crowded.
david
Ok hotel
Ok hotel but same as sister hotel not enough water and the water jug as Broke
Joe
Great hotel, bad restaurant next to them.
It was a great stay the place was nice and clean. At first the host at the front desk in the mornings was a little on the sour side. The after noon guy was excellent very helpful. The hotel provides 1 coupon for a margarita or beer, the restaurant I don't recommend at all they are very weird and make you feel awkward. I would defiantly won't go back to Legends restaurant.
Dan
probably very nice,sick and could not make my trip
I was sick and had to cancel my visit to the area...probably a nice place though....Have to try going again sometime in the future!
Williams
NOT FOR YOUR ENEMIES
No hot water at least half the time. No water pressure to speak of. Mold in the bathroom ceiling. Rusted shower head. Toilet leaked. No washclothes so bring your own. You have to rent the lock to utilize your safe. Requested a mini fridge in both rooms and never received either one. I asked and was told \"we don't have fridges\". Next day I saw one being delivered to a guests room. Floors are black so even when they clean, you still have dirty black feet. Wifi is based out of the hotel across the street. It sucks in this hotel. (I'm guessing the hamster died and they haven't checked on it recently.) One pool and it's small. Pool bathroom stinks constantly.
Verified traveler
Central location, clean rooms, but elevator is missing
Verified traveler
Hotel was mediocre
Hotel was clean and blocks away from the beach. There is no free shuttle (it was broken), no phone in the room, we had to pay extra for a key to lock the safe as well as wifi which was not that great. Made it difficult to reach family back home to give updates.
Verified traveler
Great location, fantastic rooms
We had a nice time there with my husband.We stayed four days and went to explore all around with the great location. is very close to all the things you need in the area.
Stephanie
Convenient location in the city
Beautiful hotel in the middle of Playa del Carmen. It is perfect if you are not going to spend a lot of time at the hotel since it was a cheaper hotel and did not offer a lot of amenities. This was perfect for us since during the day we went to the local nature parks and explored the city during my stay. The rooms had a modern feel and were very modern. The only downside was that the shower took a while to heat up.
MARTHA ALICIA
Personal muy amable, un hotel modesto con las 3b, destaco el excelente desayuno.
José
Todo perfecto
Carlos Alberto
La plataforma de reservaciones no dio solución a la falta de desayunos durante nuestra estancia a pesar de que ese servicio se contrato y se incluyo en el cobro.
CESAR
La regadera muy mala, no había nadie al hacer check out y tuvo que venir una persona de otro hotel a realizarlo, el lavabo tapado, el baño muy incómodo con una esquina que le pusieron justo frente a la regadera, este hotel ha decaído desde que le cambiaron de nombre de Aspira a este nuevo, tenía más categoría antes
Ricardo
Habitacion limpia, con todos sus servicios. Proceso de Check in y check out muy agil.
Manuel
En general un hotel cómodo en sus habitaciónes, un elevador estaría genial
Leonardo Daniel
Mi viaje fue en familia tenía dudas sobre el ruido de la fiesta pero no escuché nada no sé si tuve suerte o es así siempre.Bien en general.
Elmer
Excelente eelation quamity-price and ideal for goimg with your family and pet.
JEAN
Buena atencion y ubicación
octavio
Hotel sem estrutura.
tommaso
Stanza molto ampia e luminosa,pulizie impeccabili,hanno soddisfatto tutte le nostre richieste, colazione strepitosa, struttura TOP
Juan
Es cómoda y práctica la cercanía de todos los puntos de interés
Rolando
Vacaciones
Buen hotel, buena ubicación.
Yarixenia
Centrico y acogedor
Lugar centrico cerca de las mayores atracciones del área caminando. Solo hace falta un elevador.
Rolando
Playa del Carmen después de Cozumel
Es un buen hotel, buena ubicación, muy cerca de la 5ta avenida, de renta de carros, de restaurantes, supermercados y de la estación de autobuses ADO.
Habitación amplia y cómoda.
No tiene ascensor.
Habitación amplia y cómoda.
No tiene ascensor.
Jose Luis
Excelente ubicación
Katia
Gran ubicación, caminando llegas a puntos de encuentro con tours, 5ta avenida, muelle a Cozumel, etc.
Habitaciones amplias, cómodas, limpias y tranquilas.
Hemos reservado dos veces y siempre es garantía
Habitaciones amplias, cómodas, limpias y tranquilas.
Hemos reservado dos veces y siempre es garantía
Rafael
Un hotel basico, comodo, amplio y muy buena ubicación
Nicolas
Super
Areli
Exelente atención y todo limpio
Samantha Mondragón
Habitaciones agradables y buena atención
Jesus
Muy amplia las habitaciones
Alejandro
Servicio de una de las recepcionistas pésimo
Norihisa
シャワーがお湯がほぼでないです。歯磨きセットはもってきてください。お湯のポットはありませんが、水のウオーターサバーでお湯は得ることは出来ますが、私の滞在7日間で2日間お水の供給がない日がありました。
Norihisa
シャワーのお湯が常時でない。2004号室でした。
Rosalina
Me encanta siempre limpio grande el cuarto y súper buena ubicación
fernando
Amabilidad del personal muy buena, la cercania con la 5ta avenida es fenomenal, lo que hace que no sea perfecto es que tienes que tener suerte para poder estacionar tu auto, ya que tienen solo 4 cupos fuera dle hotel y si no tendrias aue dejarlo fuera en la calle arriesgandote a que lo golpeen o peor aun le hagan algo ( deberian tener alguna asociacion con 5ta alegria para que uno como huesped pueda tener algun descuento o algo significativo para dejar el coche ahi), otra cosa es aue no tiene elevador, asi que tus maletas subiran en tu espalda. A la llegada el hotel se siente caliente oues en el lobby del hotel no tienen aire acondicionado y eso te da una primera impresion no agradable , el resto bien
Merydeth
No avisan bien si tienen o no estacionamiento a disposición
Roger geovanni
Hice mi reserva... Y la recepcionista de esa noche, me hizo esperar casi 1. 5 hrs para que me dejaran acceder, aun cuando íbamos súper cansados... No nos dejó acceder.... El peor trato qué he recibido como expedía partners... Jamás recomendaria este lugar, el. Joven de la noche atento, pero la otra chica la verdad que hizo que todo se arruinara.... Espero no les toque esta joven... Aparte me quería cobrar el doble para que me dejara pasar... Muy mala atención.. No alcance a ver su nombre pero seguro que la encuentran quien será...
Carlos Alberto Cabrera
Sugerencia: el agua para bañarse es salada y es incómodo. La alberca tiene demasiado cloro. Los sillones de la recepción muy incomodos.
LUIS ALBERTO DE LA RIVA
excelente ubicación y básico. Está bien!
solo que el agua de la llave del hotel no creo que sea tan potable\".... es agua salada
solo que el agua de la llave del hotel no creo que sea tan potable\".... es agua salada
Julio
Gran opción para hospedarse en Playa del Carmen, queda centrico a prácticamente todo lo que necesitas.
El sitio de encuentro para los Tours de Gpo Xcaret en Plaza Las Perlas esta a 4min caminando (2 cuadras aprox) y la central Turistica de ADO a 10 min aprox.
Hay un MEGA Soriana igual a 5min caminando, haciéndolo super conveniente para las compras de ultimo minuto.
Las habitaciones son muy comodas, y muy amplias. La alberca es chica pero realmente no necesitas más.
¡Repetiremos la experiencia definitivamente!
El sitio de encuentro para los Tours de Gpo Xcaret en Plaza Las Perlas esta a 4min caminando (2 cuadras aprox) y la central Turistica de ADO a 10 min aprox.
Hay un MEGA Soriana igual a 5min caminando, haciéndolo super conveniente para las compras de ultimo minuto.
Las habitaciones son muy comodas, y muy amplias. La alberca es chica pero realmente no necesitas más.
¡Repetiremos la experiencia definitivamente!
Christian
Es muy céntrica, a un lado queda una farmacia, a 1 cuadra de la 5ta avenida, los cuartos son limpios, amplios, tienen buena vustata y una alberca muy linda, el personal fue muy amable.
Maritza yajhaira
Excelente estancia
Rosalina
Todo nuevo
Jessica
El agua de la alberca es demasiado fria
Luis eduardo
Las instalaciones en general
Monica Guadalupe
Olía mucho a humedad y está un poco escondido falta un letrero o algo que se distinga un poco más la habitación estaba bien pero si olía mucho a humedad
Sergio Adrián
El hotel esta a una cuadra de la quinta avenida y cuenta con estacionamiento. Ideal para pasar la noche. Desayuno buffet en un restaurante cercano muy económico y cumplidor.
ERICKA DANAEE
Buena opción y ubicación
El hotel tiene una ubicación excelente para pasear e ir a los clubs de playa, la limpieza es buena y las habitaciones cumplen con el valor precio que da.
El estacionamiento no es cerrado pero fue útil en nuestro caso que solo lo usamos como punto de descanso una noche.
No es muy cómodo para personas mayores, con problemas de movilidad o equipajes pesados, por que tienes que usar escaleras para ir a las habitaciones.
El estacionamiento no es cerrado pero fue útil en nuestro caso que solo lo usamos como punto de descanso una noche.
No es muy cómodo para personas mayores, con problemas de movilidad o equipajes pesados, por que tienes que usar escaleras para ir a las habitaciones.
Verified traveler
Muy bien el hotel
Martin
Llevaba ropa nueva (con etiquetas) y me la robaron después del primera noche .
El baño con deficiencia en su mantenimiento y limpieza, el agua sabia salada.
La llave de la habitación se desactivaba (la reactivé 2 veces el mismo día) y no hay elevador
El baño con deficiencia en su mantenimiento y limpieza, el agua sabia salada.
La llave de la habitación se desactivaba (la reactivé 2 veces el mismo día) y no hay elevador
JOSE RAMON LOPEZ
La limpieza del lavabo y de las toallas dejó mucho que desear.
No tuve presión de agua ni agua caliente para bañarme, fue un tema complicado para lograr quitarme el shampoo de la cabeza.
No hay una botella de agua en la habitación ni aparato telefónico para solicitar algo a recepción.
Se supone que mi reserva tenía el desayuno incluido, pero al parecer no fue así. No puedo confirmar este punto porque en mi reserva no aparece, pero si no lo hubiera tenido marcado no lo hubiera reservado.
La ubicación del hotel es muy buena, y la atención de la Srita Agostina también, pero no creo volver por ese lugar.
No tuve presión de agua ni agua caliente para bañarme, fue un tema complicado para lograr quitarme el shampoo de la cabeza.
No hay una botella de agua en la habitación ni aparato telefónico para solicitar algo a recepción.
Se supone que mi reserva tenía el desayuno incluido, pero al parecer no fue así. No puedo confirmar este punto porque en mi reserva no aparece, pero si no lo hubiera tenido marcado no lo hubiera reservado.
La ubicación del hotel es muy buena, y la atención de la Srita Agostina también, pero no creo volver por ese lugar.
Ari
Muy cerca de quinta avenida
Location & surroundings
Hotel MX portal maya
Calle 16 Norte Bis LB entre calle 10 y 15, Playa Del Carmen, Mexico
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Hotel MX portal maya
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