Name: Wyndham Alltra Playa del Carmen Adults Only All In
Address: Av. Constituyentes No 1, Playa Del Carmen, 77710, MX

Wyndham Alltra Playa del Carmen Adults Only All In

Riviera Maya / Playa del Carmen · Mexico

Av. Constituyentes No 1View location

100 reviews shown

8/10

Excellent

17 Jul 2026

Aldo

It’s a beautiful resort, all the staff is friendly, they maintain the place spotless, one thing I didn’t like, it’s the amount of raccoons that roam around the resort.

Family

8/10

Excellent

16 Jul 2026

Carlet

Clean room.
Excellent staff,respectful, kind,they were able to help all the time.
Great pool and activities.
All the food in each restaurant was variable , and so delicious.
I highly recommend this resort.
I hope to go soon.
It's a great place for adults vacations.

Partner

10/10

Exceptional

16 Jul 2026

Laura

Great service from start to finish.

Partner

8/10

Excellent

16 Jul 2026

Chimere

I absolutely loved the property but the elevators were out of order the entire 4 days and I didn’t plan on all of the stair climbing while on vacation
The food was ok but could have been much better

Family

6/10

Pleasant

16 Jul 2026

Ryan

We liked the pool activities, and events on the resort. We loved the activity instructors. We loved the cafe. We did not like how we were significantly restricted to making reservations for all restaurants instead of just going in whenever we wanted. We were also restricted in which food we could eat at the restaurants, which was very misleading considering the pictures on the website. Some of the front desk staff were not warm when we approached them with questions or needed help, so customer service could’ve improved with that. But all the other staff were very nice.

Family

8/10

Excellent

16 Jul 2026

Greg

Great location by near the tourist district, if you want to get away from the resort for a bit to explore other restaurants, shops, bars, etc. Elevator was down the entire week we were there, but they were good in moving us down to another room (upgrade without the charge). Staff was welcoming and helpful. Food was above average. They could do a better job of cleaning the tiles around the pool, plus update their painting of the walls and such (too many patch up jobs or not thoroughly enough). Other guests varied greatly on their reasons for being there; relaxation, party, honeymoon, etc. It is on the quieter side, without too much energy (especially in the evenings). Overall was a good experience and good for the price/location.

Family

8/10

Excellent

15 Jul 2026

Michael Arnold

Room was always kept clean and fridge filled with drinks. Staff was very polite, but I think there needs to be younger more energetic staff.
Group of young guys don't want an old man waiting on them, and vice versa.
Need young energetic guys and girls at the pool, like at Ocean Rivera Paradise.
Pool was gorgeous and swim up bar was always nice.

Self

10/10

Exceptional

15 Jul 2026

Alexa

Everyone was so nice and always helpful. And always tended to your needs. The food was delicious, and the room was excellent.

Partner

8/10

Excellent

15 Jul 2026

Alicia

More English speaking staff and better control of the raccoons

8/10

Excellent

14 Jul 2026

Lucas

Very

8/10

Excellent

14 Jul 2026

Kolawole

Overall, good property. The rooms were cleaned and clean mostly. The staff was generally helpful and courteous. The bigger pool downstairs was nice and clean; however, the terrace pool was dirty. The dead algae from the sea made everything stink

10/10

Exceptional

13 Jul 2026

Diana M

Everything was great service. The place. The only disappointment we had was the beach. I understand nature. There's no control but would have been nice to know that more up front the condition of the beach because my boyfriend really wanted to have a beach cuz he loves the ocean.

Partner

10/10

Exceptional

13 Jul 2026

Ernildo

Todo es espectacular, muy buen servicio, muy profesionales

Friends

8/10

Excellent

13 Jul 2026

Andrew Guy

The layout was our only complaint, as far as finding some of the restaurants but was you found them, you knew ehere they were. They staff was friendly, and always willing to help! Had a great time, and would recommend this resort.

Partner

8/10

Excellent

13 Jul 2026

Saverin

It’s clean, employees are very helpful

Family

10/10

Exceptional

12 Jul 2026

Christopher

The staff was super friendly and attentive. Great all inclusive resort that doesn’t make you feel secluded from the city.

Partner

10/10

Exceptional

12 Jul 2026

Josh

Excellent hotel and staff. The only thing was staying on the 5th floor and no elevators, otherwise 5 stars across the board.

Partner

10/10

Exceptional

12 Jul 2026

Diomairy

Family

10/10

Exceptional

12 Jul 2026

Evelin del Carmen Rosario

One of the best hotel

Friends

6/10

Pleasant

12 Jul 2026

Anthony James

The power went out twice during our stay! The second time we moved my son’s room because of it. They gave us 2 cabanas for the the power going off, which I thought was not enough for the trouble.

Friends

8/10

Excellent

11 Jul 2026

Alexsis Naomi

Staff were pleasant and efficient. The property was well maintained. Only concern was the lack of seafood options, specifically only having one type of fish, Tilapia. I was looking forward to trying a variety of fish options available in Mexico. As a pescaterian, that was my only issue, otherwise they had a decent variety of other foods.

Self

10/10

Exceptional

10 Jul 2026

Marissa

Very friendly and fun staff, great location, wonderful food, and very clean!

Friends

10/10

Exceptional

09 Jul 2026

Simone

Lovely resort, beautiful spacious rooms. Lots of fun activities. Everybody was so helpful..
if you’re looking for a beach vacation, this might not be the place since there’s a lot of seaweed at the beaches in Playa Del Carmen

Friends

10/10

Exceptional

09 Jul 2026

Rifka

The staff was exceptional! So accommodating, friendly and entertaining!

Friends

10/10

Exceptional

09 Jul 2026

Elena

Traveled with girlfriends and we had the best time. The staff was so welcoming, helpful, friendly and courteous from Check in to bar tenders to activities leaders!! ❤️❤️❤️

Friends

10/10

Exceptional

09 Jul 2026

Vang

It's easy to search for any stays, travels, and cars reservations.

6/10

Pleasant

09 Jul 2026

Rotem

The air conditioning not working at the dining room.

The elevator are not working at all.

Partner

10/10

Exceptional

09 Jul 2026

Alisa

Amazing

10/10

Exceptional

08 Jul 2026

andrew

I stayed for 9 nights and absolutely loved my time there. The staff were all very friendly and helpful, the rooms were fantastic and the food delicious. I will definitely be back again.

Friends_and_family Friends

8/10

Excellent

08 Jul 2026

Elizabeth

The hotel is in a safe zone and walking distance from everything.

Friends

10/10

Exceptional

08 Jul 2026

Vanessa

Had the best time celebrating my anniversary! Great location.

Partner

10/10

Exceptional

08 Jul 2026

Miles

All around a 5 star stay.

6/10

Pleasant

08 Jul 2026

Jazmin

When we got there they told us we couldn't even enter the property till 11:30 am. No where on the site does that say it any where, while it is located in a nice area with shops, after a flight it's nice to just be able to rest. When we checked in, the man who did it gave us barely any information regarding the hotel and a \"here damn\" attitude. Maybe it is because we are young but we paid just the same money as anyone else. We weren't told anything about reservations for dinner and when we asked someone they told us we didn't have to worry that we didn't need one. When it came around dinner time they said they couldn't seat us at a restaurant because we don't have a reservation, mind you the hotel is empty. This resort doesn't offer much, I was surprised that there was no evening entertainment. Additionally there is a $4 environmental charge per night that wasn't listed, but maybe we missed that. There's also construction happening on the property next-door right by the pool. There's also photographers that hunt you around, trying to take pictures, they say it doesn't cost anything but we didn't trust that it wouldn't cost money later.

Partner

10/10

Exceptional

08 Jul 2026

Lionel

From the moment we arrived until the day we left, our stay was exceptional. The entire staff went above and beyond to make sure we had a great experience, and their kindness and professionalism never went unnoticed.

The all-inclusive food exceeded our expectations. Every meal was delicious, and the reservation-only restaurants were truly outstanding. The quality, presentation, and variety made each dinner feel like a fine dining experience, and they ended up being one of the highlights of our trip.

During our stay, there was an unexpected power outage, but the resort handled the situation incredibly well. They kept guests informed and even upgraded our room, which was a thoughtful gesture that showed how much they value their guests’ experience.

Overall, this resort exceeded our expectations in every way. Amazing food, exceptional service, beautiful accommodations, and a team that genuinely cares about its guests. We left with wonderful memories and would absolutely stay here again. Highly recommended!

Partner

8/10

Excellent

07 Jul 2026

Stephanie

The property itself was beautiful! The rooms were spacious and clean and laid out nicely. The beach bars were great and the beach itself was gorgeous with many different shades of blue and green. The cocktails and liquor options were top shelf as well. Many restaurants and the staff was great! Thomas the bartender at the bar attached to one of the outdoor restaurants was great!

Family

8/10

Excellent

07 Jul 2026

Latricia

Everything was amazing - except the pool. The pool had so much chlorine that ruined on of my hats and a new swimsuit. It also looked like it had not been cleaned in a while, dirty grout and filter vents.

Partner

8/10

Excellent

07 Jul 2026

daniel

The property is nice beautiful pool the entire staff is absolutely amazing we only ate at the buffet restaurant great variety and service my one thing was not a very walkable beach which is what I was really looking for but otherwise it was good

Partner

8/10

Excellent

07 Jul 2026

Jorge Andre Perez

Mucho zargazo y mal olor en las facilidades. No pude disfrutar ni del juego de España y Portugal en el bar principal. Porque sucedió que alguien que lo veia en la zona del proyector se quejo porque el tv del bar estaba mas adelantado. Yo que llevaba en el tv del bar una hora antes del juego pague las consecuencias y me quitaron el juego. Por eso probablemente nunca regresemos a este hotel

Partner

8/10

Excellent

06 Jul 2026

waukesha

Elevators not working

Partner

8/10

Excellent

06 Jul 2026

Brandi

Our stay there was amazing. We had issues with our ac in the room at first but it was immediately fixed. I was a little disappointed that there was no beach outside the resort. Meaning we couldn't walk on any sand due to erosion looked like. We had to walk down to experience the beach. Overall the resort is in a great location.

Family

10/10

Exceptional

05 Jul 2026

Anna

Friends

10/10

Exceptional

05 Jul 2026

Guillermo

Everything was even more than expected. Service was excellent, the staff was always very helpful with a good customer service. I would come back again to this property. The pool was unbelievable good as well as the amenities.

Self

10/10

Exceptional

05 Jul 2026

Shurjeel

This is an excellent hotel with clean rooms and friendly staff. The food is delicious, and there are lots of things to do nearby. You can find great shopping for clothes and souvenirs, walking areas, and clubs right in the vicinity along 5th Avenue. Plus, the local architecture and souvenirs were half the price compared to the airport shops!

8/10

Excellent

03 Jul 2026

Michelle S Lechman

Nice place to stay, no beach worth noting, buffet better than sit down restaurant options

Partner

10/10

Exceptional

03 Jul 2026

Sandra

I had a wonderful stay at this hotel and would gladly return. From the moment I arrived, the staff was welcoming, professional, and always ready to help with any questions or requests. Check-in was quick and hassle-free, which made for a great first impression.

The room was clean, spacious, and well-maintained, with a comfortable bed and all the amenities I needed for a relaxing stay. Housekeeping did an excellent job each day, and I appreciated the attention to detail throughout the property.

The hotel’s location was convenient, making it easy to explore nearby attractions, restaurants, and shops. The facilities were well kept, and the overall atmosphere was quiet, comfortable, and inviting.

What stood out the most was the excellent customer service. Every staff member I interacted with was friendly, courteous, and genuinely cared about making guests feel welcome. Overall, this hotel exceeded my expectations in terms of cleanliness, comfort, and service. I highly recommend it to anyone looking for a pleasant and stress-free stay.

Family

10/10

Exceptional

02 Jul 2026

Laura

The best

Friends

8/10

Excellent

02 Jul 2026

Massoud

Everything was excellent, the only bad things about this were the strong smell from the bay and there were no beaches at the hotel nor nearby,

Family

10/10

Exceptional

02 Jul 2026

Adriana

Having stayed at this resort a few times before, it didn't disappoint. Same friendly staff as the previous years says a lot about the resort.

10/10

Exceptional

01 Jul 2026

Caleb

The shower was dope. Food amazing. Juice in the morning was definitely needed with the day full of the sun.

Friends

10/10

Exceptional

01 Jul 2026

Danielle

Loved the stay!

Partner

8/10

Excellent

30 Jun 2026

Michael James

The staff was amazing, friendly, and very accommodating! We ordered one of the special spa packages upon check in and it was very relaxing and the massage was wonderful. The room was very comfortable (although the bed was a bit too firm for our taste) and the building architecture was a lot of fun with many stone pillars. The food was very good as well, and there was good variety for both meat eaters and vegetarians.

Sadly, there wasn't much of a beach due to the sorgassum, but this was to be expected. There is a little part of beach at the end of the hotel (with a small bar) which was peaceful and pretty (not great for swimming because it was very rocky, but good for laying out and relaxing).

The fire show was fun and we wished there were more entertainment options like that one! The day time classes (salsa, guacamole, mezcalitas) were enjoyable and a great way to have a mid day snack or drink!

Beware of the gift shop, it is very overpriced (somewhat expected). We were told a small pack of benadryl was $42 USD, so I went out to one of the larger more reputable licensed pharmacy chains, ~1/2 mile easy walk, and generic diphenhydramine was $3 USD.

Partner

10/10

Exceptional

30 Jun 2026

Patricia

This hotel is absolutely beautiful and impeccably maintained. You constantly see the staff working hard to keep the hallways and lounge areas spotless. The location is perfect—just two blocks from 5th Avenue, making it incredibly convenient for shopping, dining, or a late-night stroll.

However, the absolute best part of this hotel is the staff. Everyone is amazing, super friendly, and incredibly helpful. A special thank you to Juan Quiñones at reception, Francisco at the Agave Bar, and Jesus among the fantastic serving staff. The entertainment team—Black Chocolate David, Papasito Carlos, and White Chocolate David—truly made our stay unforgettable! Make sure to take advantage of the daily activities; the salsa, guacamole, michelada, and mezcalita-making classes were absolute highlights.

Family

10/10

Exceptional

29 Jun 2026

Amauris

Excelente servicio excelente limpieza ubicación perfecta personal increíble!

10/10

Exceptional

29 Jun 2026

Brandon

The hotel truly has it all! The staff were incredibly attentive and made us feel like we were part of the family. They went above and beyond, anticipating our needs before we even knew what they were. The location was just right, and the restaurants inside were fantastic. The decor was amazing, transporting us to a different era. Plus, the hotel offered transportation and excursions through their agents. They made socializing easy, fun, and welcoming with games and parties. People from all over came, each bringing something unique to the experience. The bar was cozy, and the bartenders were both knowledgeable and helpful. The waitstaff were always on it, making sure we were taken care of. My only wish would be for the hotel to expand its beach, but everything else was a perfect paradise!

Family

10/10

Exceptional

29 Jun 2026

Kila

Luis upgraded our room to a Junior Suite for free due to it being our first time here.

The staff were very friendly and helpful. The drinks were delicious and the restaurants you book reservations at were very good. The buffet for dinner was not very good but the breakfast is good there.

The coffee shop is delicious if you order a iced espresso with caramel and cream.

Alex the photographer took our photos and he did a wonderful job. He is also very friendly.

The only downside would be the seaweed smell. You can smell it at the pool and through out the resort off and on. If you snag a spot at the beach, you will not smell the seaweed odor at all. And the water is pretty clear near the shallow area. Wouldn't be a bad idea to wear water shoes due to the slippery rocks.

The bartender at the beach, Angel is very friendly also and will make sure you keep a steady buzz all day feeding you mexican candy and mango tequila shots while sun bathing and swinging on the swings at the bar.

Overall great experience. Would come back for the beautiful beach and people. Thank you!

Partner

10/10

Exceptional

28 Jun 2026

Brian Eric

Beautiful hotel! Beaches not that pretty.

Partner

8/10

Excellent

28 Jun 2026

Julie

Our room was clean and beautiful. There are things about the hotel that are dated but overall it was clean, the hotel staff was super helpful and friendly and we enjoyed the food. This is a smaller hotel than we are used to staying in which felt weird at first but we ended up making friends that we will have for a lifetime. We will definitely be back!

Friends

10/10

Exceptional

28 Jun 2026

Daniela

Gre

8/10

Excellent

28 Jun 2026

Latarsha

Staff was kind and helpful. Very nice suite Pretty clean in common areas. Sadly none of the elevators were functioning in the resort; while taking stairs is good exercise it puts a little damper on rest and relaxation plans when having to trek up and down three flights of stairs several times a day. Also the beverage selection was not desirable. Having no regular Sprite or lemon line soda or ginger ale was baffling. Well understood some people like diet or sugar free drinks but there are people who cannot ingest faux sugars. Thankfully at least regular coca cola was available.

Friends

6/10

Pleasant

28 Jun 2026

Susanne

The resort had all the basics but lacked in almost every way with details that make all the difference between feeling 'okay and like we will make this work for the week' versus feeling actually happy and good about choosing this resort. Staff for the most part were super friendly and timely with drinks and food, which was a highlight. Easy access to walk to all the 5th avenue stuff was a highlight. The care of the property was a big miss in terms of cracking tiles, chipping paint, yellowing pool grout and drains, and general ambiance/decor. The room was fine, but lacked a view outward (street) and inward (cement painted green with what looked like an old fountain that didn't work and no vegetation). While the marina staff worked tirelessly to scoop the sargassum behind the pool area, they wheeled it out through the main resort area and the smell was pretty awful most of the time. Food at the buffet was decent, but lacked local variety and was bland. Only two restaurants were open for dining in the evening but they would offer the other two restaurant's menus at them...so confusing and we missed moving to new dining locales which was disappointing.

Family

10/10

Exceptional

27 Jun 2026

JOHN

The place was awesome 💯. I will be back. My room with ocean view was good. Pool, restaurants very good. Staff was better than amazing. I will be back

Friends

8/10

Excellent

27 Jun 2026

Kenya

Elevator didn’t wotk

Family

10/10

Exceptional

27 Jun 2026

Samuel Rosario

El lugar muy centrico y las atenciones muy buena. El unico problema es la playa y mas en epoca de salgazo.

Por lo demas todo muy bueno.

Partner

10/10

Exceptional

26 Jun 2026

Bailey

Great staff!

Partner

10/10

Exceptional

25 Jun 2026

Olga Ramirez

The room was clean, the staff was friendly and helpful, pool activities, good HVAC in our Junior Suite, and - all-inclusive!. Would stay there again.

Family

8/10

Excellent

25 Jun 2026

Octavis

Pros: beautiful hotel, friendly and quick staff, great entertainment, this is seaweed season however the smell is only bad at first then your nose somehow adjust and you don’t smell it anymore. The resort can call taxis for you.

Cons: A/C - the temperature is locked at 23 degrees Celsius which is 73 degrees Fahrenheit. You can turn the A/C up higher but not lower than 23C/73F. There is a ceiling fan however it is the summer time and it gets hot. Once your room gets to 23C/73F that’s it, so if you want your room colder keep this in mind. Dinner reservations - not all restaurants are open on the same day, you will not be informed about this while reserving for dinner, please ask on your first day so you’re aware. The Italian restaurant is not open on Sundays, you’re welcome.

Partner

8/10

Excellent

24 Jun 2026

Herman

Yes, the pool was fine, but the sargosso seaweed was horrible, and the smell from the beach was worse. I will not be traveling to Playa after the month April.

Partner

10/10

Exceptional

24 Jun 2026

Marcos

The staff and the hotel was superb!!

Partner

8/10

Excellent

24 Jun 2026

Ricardo

Clean pool nice
But elevator not working the 4 nights
I stayed

Family

10/10

Exceptional

23 Jun 2026

Lena

The only reason I didn’t give 5 stars was only because of the bar and staffing of the bar. It took a while to get service because sometimes there was only one bartender. 1 bartender at an all inclusive resort?!? Andddd they don’t open the bar until 11am. Yikes. I was recognized as an Expedia VIP member and Andrea was gracious enough to find an upgraded room for me! I checked in really late, after 9pm. My room and view was wonderful!!!
I did pay for a cabana rental and I was pleasantly surprised that you get a bottle of premium liquor- we chose Don Julio. But again service was sooooo slow because of limited servers.
These things DID NOT EFFECT MY RATING BECAUSE IT WAS OUT OF THEIR CONTROL- raccoons are the resort pets! The seaweed was AWFUL to look at and worse- SMELL. I enjoyed the food options. But I was never tipsy any of the 3 days I was there! Everything really seems to be watered down or even a simple margarita didn’t taste right.
We walked off the property at night to party and it’s close!!!
I always felt safe and I’m not the type to go back to a resort but I would definitely come back!!!!!

Friends

6/10

Pleasant

23 Jun 2026

Petya

No access to the beach. It’s very rocky and full of seaweed. Staff is constantly trying to upsell. Cabanas at the pool cost extra. Staff were friendly.

Partner

10/10

Exceptional

23 Jun 2026

Kerestin Nicole

Great vacay spot

Family

6/10

Pleasant

23 Jun 2026

Edward

Had an oceanfront suite and the view was amazing, however, the hotel has a small beach and it was filled with children all the day and night. When we arrived the room was cleaned well, however, the subsequent cleaning was definitely not up to par. We had ants everywhere, the maid replaced the toilet paper with a half-used roll and the floors were not swept. Let's also not forget the elevator was out of order the entire stay. Basically the entire complex looked a bit tired and in need of TLC (pealing paint, rusted rebar visible where chunks of cement had broken away, cracked and broken floor tiles everywhere just to mention a few more obvious items) The staff was very friendly but it appears the owners are letting the facility go in to disrepair through differed maintenance.

Partner

10/10

Exceptional

23 Jun 2026

Kandace

Staff was amazing. Food was excellent. Seaweed was pretty bad, however no one can control nature. Would absolutely stay again!

Partner

4/10

Poor

21 Jun 2026

Lori

I was extremely disappointed in this stay. The food was editable at best. There was no variety or flavor. The bars did not open until 11. They advertise in their pictures beach access which was not possible. The entertainment was so loud is shook the building. If you are looking for your traditional all inclusive Mexico resort/hotel, this is not the place. I researched and went back and forth and thought this was going to be a great stay. I was very wrong. The best meal we had is when we went to town and paid for a meal. I would never stay at this resort again. It was a total let down. Please the additional $140 resort fees that I was charged. Not happy at all.

Friends

8/10

Excellent

21 Jun 2026

Susana

Our stay was a perfect relaxing getaway. The only two negatives - the shows were kind of boring, just people singing in the lobby. We stayed previously and they had great shows with dancing and very entertaining. And the buffet food was mediocre

Partner

10/10

Exceptional

20 Jun 2026

Sergio

Great for the price

6/10

Pleasant

19 Jun 2026

Benito

No Shuttle service to resort from airport, then purchased a excursion to see pyramids and that was a total waste of money as a bus took us partially way then informed us we had to walk for 45minutes to an hour to the actual pyramids, I couldn't do the walk as it was blazing hot and had to turn around and head back to the bus and wait. Many vendors which luckily 1 vendor let me rent a stool to sit on for $2 so I could rest enough to get strength to get back to bus.
Won't use this resort again with shuttle service.

Self

4/10

Poor

19 Jun 2026

Brian

Some staff made the experience but others ruined it

Partner

8/10

Excellent

18 Jun 2026

Janette

My boyfriend paid for several additional room add ons and those items were not provided. Do not pay to upgrade your steak to premium meat because it’s not worth it. The chefs don’t know what medium of medium well is apparently. The elevators didn’t work. The pool with swim up bar was ok, but the service was better at the pool downstairs

Friends

10/10

Exceptional

18 Jun 2026

Sammy Ray

Great resort staff were very helpful and friendly. Plenty of food options Sushi bar was great!!! One thing I will mention is they only serve alcoholic drinks from 11am-11pm.

Friends

6/10

Pleasant

17 Jun 2026

Vanessa

There is no parking at the resort. You have to pay $10 pesos for 30 min and only can pay up to $60 pesos at one time from 10am-10pm. You do the math, can’t go on an excursion with that time frame and block on paying. US phones cannot use the parking app, we got booted even though we were trying to get change from the front desk. The elevator didn’t work the entire time of our 6 day stay. Weirdly, our safe kept locking us out even though we put the correct code in. Some of the staff tried hustling us when we purchased cabana’s, giving us different prices. My family and I will not be going back to this chain of resorts.

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Kamaljot

We had a great stay at this resort, the property itself was beautiful and well maintained, and the staff were kind and attentive throughout our visit. Cleanliness was good across the rooms and common areas. The food was decent overall, not the best we've had at an all-inclusive, but far from the worst. One drawback was the limited pool options, with only two on-site and the hot tub above having very limited hours. The overall atmosphere skewed toward an older crowd and was quiet, with relatively few organized activities or events during the day. Good choice if you're looking for a relaxed, low-key trip, but less ideal if you want a lively scene or a packed activity schedule.

Friends

6/10

Pleasant

16 Jun 2026

Scott

This is not the place for you if you want to be on the beach (even without the seaweed).

Partner

10/10

Exceptional

16 Jun 2026

Stephen

It's hard to imagine a better All Inclusive experience at this price point. The food is truly excellent and the staff/service is impeccable. I could go into lengthy detail, but this is a smashing deal for a beautiful property that does everything well... OK, a few standouts... Coffee Shop, Sushi Bar, Quiet Pool w/swim up bar, all three specialty restaurants were legitimately wonderful, higher end (Call brands) liquor included (when others are using well/cheap)... Wyndham Alltra PDC competes!!!

Self

10/10

Exceptional

16 Jun 2026

Kimberly A

Staff was very accommodating, friendly and knowledgeable. Our room was beautiful and we really enjoyed our visit

Partner

10/10

Exceptional

16 Jun 2026

Likehea

Has a great time at the resort. Staff was friendly and very accommodating. Would recommend and visit again in the future.

Friends

6/10

Pleasant

15 Jun 2026

Nicole

⭐⭐⭐☆☆ (3/5)

My husband and I recently stayed at Wyndham Alltra Playa del Carmen and found it to be an average experience overall.

The biggest downside for us was the lack of proper beach access. We were also disappointed that certain areas of the resort had a noticeable sewer odor at times. The food was generally mediocre, and while there are several restaurants on-site, most require reservations. Unfortunately, reservation availability was very limited during our stay, and the first night, the only dinner reservation we could secure was at 10:00 PM.

The resort also lacks activities and entertainment throughout the day. Most areas seemed to close around 8:00 PM, and evening entertainment consisted of a live band from approximately 8:00–8:45 PM, with occasional additional music if guests were actively participating. The drinks were just okay—I'd rate them about a 6 out of 10.

On the positive side, the sushi by the second-floor pool area was surprisingly good. The 24-hour gym was a great amenity and much better equipped than expected. The breakfast buffet was enjoyable, especially if you can get a table by the window with a nice view. Booking excursions through Jesus was easy and convenient, and the resort's location is excellent, with many local shops and attractions within walking distance. We also appreciated that the rooms were clean, well-maintained, and kept comfortably cool with effective air conditioning.

Overall, Wyndham Alltra is a decent option if you're looking

Partner

8/10

Excellent

15 Jun 2026

Lauren

Staff was friendly and helpful. Food was decent for an all inclusive. Loved the Playa del Carmen beach vibe but missed having a beach where you could get in the water. Sea grass was insane! Property itself could use some TLC. Overall it was a good vacation.

Friends

10/10

Exceptional

15 Jun 2026

Christopher

This was the first all inclusive experience for my wife and I and it did not disappoint. We didn’t spend a dime our whole trip, everything from the food, pool, drinks, entertainment, free of cost. The Mexican restaurant was my wife’s first real experience with Mexican food and she loved it. The steakhouse had our fillets cooked perfectly. Other reviews mentioned the lack of food which we didn’t see at all we left stuffed from the buffet every day.
Upon arrival we were offered a discounted upgrade to an ocean view which was incredible.
Unfortunately there was a seaweed bloom also occurring which I seen some reviews about, but the ocean can’t be controlled by the hotel and it was literally happening all over the riviera.
We felt very safe our entire time and it was refreshing to see how green the resort was and their attitude towards wildlife.
Fantastic drinks, food, views, pools, and relaxation. We can’t wait to come back.

Partner

8/10

Excellent

14 Jun 2026

Nykisha

The property was beautiful and I love the fact that you could walk around off the grounds and feel safe not too far from the hotel. My biggest issue was the elevators not working.

Partner

4/10

Poor

14 Jun 2026

Kevin

The photos online are deceiving considering there is basically no beach at the property and the seaweed smell could make a billygoat puke.

Partner

6/10

Pleasant

14 Jun 2026

Alexander

The elevator was not working during all our stay. And we stayed at the 4th floor. The room was just in front of the pool and it was so noisy, and the stuff couldn’t find us a fair solution (beside moving us to fifth floor, when elevator was not working). Overall the staff was friendly, the food was amazing, it was worth it for the value we paid.

Friends_and_family Friends

10/10

Exceptional

13 Jun 2026

Elaine

Loved this property, had everything, food was phenomenal and walking distance to 5th Ave for the evening entertainment!

Friends

10/10

Exceptional

12 Jun 2026

Seidy

It is one of the best resorts you can visit—beautiful, with incomparable service and delicious food! I highly recommend it; we held my son's wedding there, and I can tell you that all 70 guests felt the same way—everyone loved it.

Family_with_children

10/10

Exceptional

11 Jun 2026

sandra

The staff was truly friendly and attentive. The food was excellent!

Family

10/10

Exceptional

09 Jun 2026

Rockie

Great place to stay. Walking didn’t into town. Staff was amazing!

Friends

10/10

Exceptional

09 Jun 2026

Mable

The property and staff was amazing.. the seaweed was awful.. would go back just maybe a different time of year, maybe then we could go to the beach.

Partner

6/10

Pleasant

08 Jun 2026

Wesley

Pros- great location two blocks from 5th Ave, food was good and gorgeous hotel. Rooms are well appointed and lots of room. Staff was nice but not always helpful with requests.

Cons: elevators out for a while now so stairs the entire trip. We asked for more pillows didn’t get them, asked for AC to be turned down took multiple calls to get it done. Needed to break some American bills down and they said they could but nobody would when we went to the person we were directed to. Hotel beach over run with massive amounts of seaweed that smelled horrible through resort. ( not hotels fault) just a note.

Partner

10/10

Exceptional

08 Jun 2026

Deborah

Spacious rooms. The entire property was well kept. People were polite and helpful. No reflection on the property but if you really want to spend time on the beach and in the water be aware that the sargassum ( brown seaweed) is heavy certain times of year. Needless to say the beach wasn’t an option this time but we didn’t mind because the pools were wonderful!!!!

Partner