Kinbe Deluxe Boutique Hotel

4/10

Poor

19 Jul 2026

Joe

Todo muy bien Pero mi habitación que rente no estaba lista y tuve que esperar

Family_with_children

10/10

Exceptional

16 Mar 2026

Jeff

We were very impressed with this hotel. The staff were very friendly, rooms clean and modern and the location is perfect and relatively quiet. Our only suggestion would be better lounging furniture on the rooftop terrace as shown in some photos.

Partner

10/10

Exceptional

14 Mar 2026

Fatima

This prosperity is a good deal good location. There is definitely a good amount of noise from the clubs near by. But I recommend is nice is clean is comfortable and super close to the beach!

8/10

Excellent

20 Feb 2026

Elena

Clean room, staff was very attentive to our needs. Loved that they let you borrow towels for the beach! Cute hotel!

Friends_and_family Friends

10/10

Exceptional

19 Feb 2026

Jessica

I only stayed here for one night on my way back to Cancun, but I wish I could have stayed longer! The staff were incredibly friendly and helpful, the hotel was beautiful, the room was spacious, comfortable, and well-decorated, and the balcony was a wonderful place to relax. The location is extremely convenient: an easy walk from the ferry and bus terminals, and steps away from a multitude of shops and restaurants, as well as a small section of public beach which is perfect for watching the sunrise.

My only notes are that the stairs are rather steep (and as seems typical for Mexican hotels, there is no elevator), and that the balcony railing for my room felt a bit wobbly and unstable.

Still, it was a wonderful experience overall and I will definitely be coming back on my next visit to Playacar!

Self

8/10

Excellent

02 Feb 2026

Maria

Wonderful staff, clean room, great location. The only thing we didn't love was being on the main floor, next to the pool, but once we asked to move to a balcony room, we were very happy. It's not fancy, but it's comfortable and for the price, it's a great, central location close to the beach (though at high tide, you had to walk around to get to a larger beach whie we were there),

Leisure Partner

10/10

Exceptional

18 Jan 2026

Hector

Very friendly staff, nice location near 5th Avenue…

Partner

10/10

Exceptional

08 Nov 2025

Ruth

The most excellent place to stay. Highly recommend this beautiful boutique hotel. Steps to la Quinta Avenue and to the beach. Friendly staff and you will never go wrong for the price. A little noisy from the bars near by, but i didn't mind. Definitely will come back again.

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Oscar

My favorite place to stay.

The perfect location to stay at Playa del Carmen. Wonderful service and helpful staff. Clean and charming rooms with all the amenities, steps to la Quinta Avenue. And 2 minutes walk to the beaches. Highly recommend at good price.

Self

10/10

Exceptional

12 Jul 2025

Alvidri

The manager was super nice and friendly. Cool place overall.

10/10

Exceptional

13 Jun 2025

LaVonda

I truly enjoyed my stay at the hotel. The staff were incredibly friendly, attentive, and even called me by name, which made the experience feel very personal. The location was perfect—just steps from the beach on one side and Fifth Avenue on the other. I will definitely stay here again!

Leisure Self

10/10

Exceptional

30 Apr 2025

Yesenia

Amazing

Very friendly and courteous staff. Great location.

Partner

10/10

Exceptional

20 Apr 2025

Oscar

A wonderful boutique hotel. Nice and comfortable rooms. Esteps out to the beach and La 5ta avenida. Definitely will come back again.

Friends_and_family Friends

10/10

Exceptional

06 Nov 2024

Noel

I will definitely be back. The hotel is close to all the restaurants and entertainment on 5 Ave. The staff was super friendly and helpful. A extra special thank you to Mery who always had a smile and was super helpful.

Leisure Friends

8/10

Excellent

04 Aug 2023

Manuel

Great location

Good location ,clean place need improvement on furniture but overall good for the price.

Self

10/10

Exceptional

18 Mar 2023

Marcel

Older but still definitely worthy

This is a well kept older Mexican hotel. Boutique ish... It is very well maintained for it's age but has some quirky aspects like the stairwells.
Small and twisty. If you have mobility issues you may want to consider another hotel. The pool is upfront and on the small side.
But beyond that this was an excellent pick.
Sergio at the front desk was great at check in and every time we came back from outings he made us feel very wellcome.
The rooms are a typical size with comfortable beds. Good air-conditioning, hot water, Smart TV's and good wifi. The doors have a standard key with a massive \"K\" attached to them. LOL But we just left the key with the front desk everytime we went out and picked it up when we got back. This was never an issue with the 24 hour front desk and kind workers.
The noise from the stairwell and surrounding area does creap in at night but it was nothing that kept me awake or woke me up.
Centrally located and only one block from the famous 12th ave party street it was surrounded by good restaurants and bars. 1 block to the beach and 15 min walk to the Cozumel ferry.
When you book this hotel understand that it is an independant older Mexican Boutique hotel and not a Major Hotel chain hotel.
If you do you will love your stay here and not sweat what it might not have when compared to the big guys.

Friends_and_family Friends

10/10

Exceptional

07 Mar 2023

cristian fernanda

this hotel was awesome! i would mostly definitely stay in this hotel again. the staff was very friendly. the front desk employees were always nice to my husband and i. the location was absolutely perfect. it was less than a minute walk to the ocean and right in the center of all the shops, restaurants and clubs. It was a 10 minute walk from the ADO bus station was used to get dropped off and picked up for the airport. It was also a 15 minute walk to Plaza Antigua which is where our excursion bus picked us up from to go to Xcaret. My husband and I liked how calm the hotel was. It was a very calm vibe. I was shocked how even though i the hotel was next to clubs there honestly was never a noise issue with loud music or people. We did sleep with the AC on so i’m sure that helped block out noise. I would definitely recommend this hotel to everyone.

Leisure Partner

10/10

Exceptional

07 Feb 2023

Randall

We had a great stay. The staff was great. Yes, the clubs are loud at night, but with earplugs, we slept great. The phone and some lights in the bathroom didn't work, but we would definitely go back. We stayed 10 nights.

Leisure Family

4/10

Poor

25 Jan 2023

Patrick

Just a week away

Well, where should I start? First of all, after we checked into our room, there’s no toilet paper,towels,shampoo,body wash….the receptionist Sergio was nice enough to go up and down brought all the stuff for us. Then ,there’s no hot water, they told us just to wait for few minutes, we basically waited for like 2 days!! ( too long??) after whole day traveling, with no hot water we quickly had a cold shower then tried to sleep,hell no, the club near by was thumping music so loud until 3 am.
So, if you are a person who likes to take a cold shower and love to sleep in a night club , this hotel is totally right for you.
Btw, the stairs actually are quite dangerous.

Partner

10/10

Exceptional

21 Jan 2023

Stephanie Del Carmen Henriquez

The property is not huge but it is very cozy and welcoming and we loved it !

Leisure Friends

10/10

Exceptional

05 Aug 2022

Conor

This is a very cute hotel . Located in the heart of playa it’s close to everything you might want or need . Checking in was super easy and the staff were super friendly and helpful . The pool is very nice with a beautiful waterfall. Our room had a balcony overlooking the pool which was pretty cool . The room was spacious clean and cozy . This will be our go to place in playa from now on .

Leisure Partner

10/10

Exceptional

26 Apr 2022

Sanieska

Beautiful hotel!
It's well located!!

Leisure Family

10/10

Exceptional

17 Apr 2022

Michael

Perfect location to the beach and 5th Ave. Friendly and helpful staff.

Leisure Family

6/10

Pleasant

22 Mar 2022

Philippe

Thank you for your understanding about the fact we left earlier considering the noise of the construction

Leisure Partner

10/10

Exceptional

03 Dec 2021

Maria Jose

Excelente ubicacion, limpio, con nevera y caja de seguridad. Super atencion del personal

Leisure Family

8/10

Excellent

08 Aug 2021

Gary

Location was perfect for restaurants, shopping, daily walks, dive shops and one block to beach.

10/10

Exceptional

09 Mar 2021

Verified traveler

I stayed at Kinbe Hotel from Feb 17 - Feb 24 2021 and really enjoyed my stay. The location is perfect -- two minutes walking from the beach and right on the main street with all the bars and restaurants. The rooms are spacious -- both the bedroom and bathroom. The balconies are comfortable too, and the beach bag in the bedrooms is a nice touch. Enrique, Mikaela, Alex and the rest of the staff were all very hospitable and helpful with useful suggestions. The bed was comfortable, the A/C worked perfectly, and the shower was nice. I would definitely stay there again.

Leisure Self

10/10

Exceptional

18 Nov 2020

Deborah

Wonderful stay!

This is beautiful relaxing boutique hotel with friendly staff. Rooms were cleaned daily and the beds are very comfortable and I am picky! Located in a nice area close to the beach. Will stay again!

Self

10/10

Exceptional

30 Oct 2020

Geoffrey

Beautiful boutique hotel in Playa

Beautiful hotel right in the middle of Playa Del Carmen (the locals call it Playa). The staff was super friendly and the hotel was very beautiful. Loved the shower and the balcony my room had. Will be staying here again.

Self

8/10

Excellent

07 Feb 2020

Carol

QUIET ROOM

It was clean, attractive, functional and above ALL QUIET.
In Playa that's important.

Business

6/10

Pleasant

13 Aug 2019

Verified traveler

Hotel was ok and staff were pretty good , but noisy with metal stairwell u could here everyone move in the hotel and not much only bedrooms and pool , why do they call it an hotel ????

Leisure Friends

10/10

Exceptional

21 Jan 2019

Verified traveler

I love this hotel perfect for single female travelers and couples best location if you want to be steps away from 5 th Avenue Kinbe is sophisticated serene quiet with great water pressure and a very cool indoor pool . I mention water pressure because I’ve traveled in Mexico for 40 years and having a great shower is rare No food but across the street Tony has great breakfast and fresh juices very reasonably priced Actually food is everywhere and the beach is a 3 minute walk away it was a great stay

10/10

Exceptional

02 Jan 2019

Alejandro

Nice Boutique Hotel.

Great amicable staff, clean room with all amenities in a good area. Area is a loud festive area, so some noise and folks having fun until late - but hotel is great.

10/10

Exceptional

23 May 2018

Verified traveler

!!!!! Very friendly people

Very friendly very people and very welcoming rooms were nice and clean

6/10

Pleasant

07 May 2018

R

Decent hotel, no hot water

Its an nice hotel, but for $100 a night, I expected hot water in the shower. The staff was great and when I complained they said they’ll look into it, but there was never any hot water. After a tiring day of walking and snorkeling not having hot water to shower really really puts a damper on the whole experience of the hotel.

10/10

Exceptional

05 Mar 2018

Terry

Unique boutique hotel

The hotel is unique with a three story waterfall. And the location, between fifth and the beach, right in the center of things. The staff was friendly and helpful.

10/10

Exceptional

01 Mar 2018

Verified traveler

Great hotel near the beach!!!

This was a great last minute choice. Service was great even with a mistake on my booking date. I had a great balcony with the pool below, the best shower with a great tall waterfall shower head. The AC was cold and the bed was comfy. Well stocked mini bar and snacks, beach items if needed. I would certainly recommend

8/10

Excellent

22 Feb 2018

Charles

Staff was very good. No elevator and we were on the third floor which was hard. Enrique was very helpful

10/10

Exceptional

11 Feb 2018

Verified traveler

Highly recommend! Great staff, close to the beach!

8/10

Excellent

06 Jan 2018

Treenuts

Sweet boutique hotel, amazing staff.

The Kinbe hotel is about a block from the beach and a block south of busy 5th Ave.
The staff are extremely helpful and incredibly friendly!!! Stefanie, Jorge, Sam, Enrique, Marcelo are all so kind, eager and willing to assist with any of your million questions and needs. I really appreciated the security of the hotel, leave your key at the front desk when you leave, pick it up when you return. No outside guests, and as a single woman traveler I felt very safe. Safe provided to lock up your valuables. The clubs are very loud but my room was quiet, cool with the air conditioner, dark and cozy and sleeping in was easy. Bedding was comfy, rain shower was awesome, lots of water pressure. All in all I would rate the hotel about a 4 out of 5, as basic updating is required, and it cloud use the little touches, perhaps a welcoming flower in the room or snack. The pool is super relaxing and I loved that the waterfall is on all day, only wish it would be on at night but it saves electricity so that makes sense.

10/10

Exceptional

27 Oct 2017

Peter

Central and comfortable

Very pleasant stay. The staff is extremely friendly and accommodating. The room is fine with a nice balcony over the pool. Only comment would be to maybe have better lighting in the bathroom. But that's minor. Very nice stay. Will stay there again.

10/10

Exceptional

17 Sep 2017

William

Great location, remodeled.

Good price. Newly remodeled very contemporary rooms. Cool vibe. Mini bar and coffee in room and great a/c. Hotel is in middle of the tourist area in Playa Car. Many restaurants and shopping everywhere. Beach is 1 block away.
No elevator and rooms on 2nd and 3rd floor.

Partner

8/10

Excellent

04 Aug 2017

Mary

Perfect Playa location

This was our first experience at a boutique hotel in Mexico. Usually stay at all-inclusive. But after our experience here we will be boutique hotel devotees. Loved everything about this hotel.....staff, location, cleanliness, use of beach clubs, amenities. Only reason not an overall 5 was because the wifi was not consistent.

Partner

10/10

Exceptional

16 Jul 2026

Sanne

Fint lille hotel beliggende mellem strand og centrum.
Fantastisk hjælpsomt personale og hyggelig mindre pool.
Værelset var af en god størrelse og AC anlægget var meget effektivt.
Fordi hotellet ligger tæt på barer og restauranter, så er der høj musik til ud på natten, men det var intet problem for os at sove.
Hotellet kan varmt anbefales.

Family

8/10

Excellent

05 May 2026

Jari

.

Self

10/10

Exceptional

12 Apr 2026

Ana Rosa

Excelente hotel. Funcionários super simpáticos, atendimento ao hóspede perfeito. Quarto e banheiro extremamante limpos. Roupa de cama e toalhas de primeiríssima qualidade. Fica em.rua com acesso à praia e quinta avenida. Totalmente recomendado este hotel.

Partner

6/10

Pleasant

21 Sep 2025

Carolina

El servicio y la atención son muy buenos! La ubicación es muy conveniente y está a pocos pasos del mar, sin embargo el precio (si bien se trata de un hotel boutique) es algo mayor a lo que se recibe en cuanto a instalaciones; sería bueno remodelar o renovar un poco los cuartos🙏

Leisure Family

8/10

Excellent

04 Aug 2025

MARTIN

esta bien ubicado.
no recibi ningun beneficio vip

Leisure Partner

10/10

Exceptional

19 Jul 2025

Claudia Patricia

El lugar es tranquilo, seguro, muy amables, si me volvería a hospedar aquí.

10/10

Exceptional

01 Jul 2025

Gabriela

Todo súper!

Leisure Partner