Hotel Lunata Near Playa Del Carmen Main Beach

10/10

Exceptional

20 Jul 2026

Rahim

Best location

10/10

Exceptional

20 Jul 2026

Esmeralda

Staff were completely amazing and very helpful in every way possible. Throughout the week we stayed we bonded with every single one staff member. Special thanks to Ivan and Michelle for going above and beyond to make sure our stay was pleasant. I will be back very soon!

Partner

10/10

Exceptional

05 Jul 2026

Carolina

The garden was beautiful. The shower felt like a spa. Everything was lovely. The staff was very knowledgeable. You do need more trash cans in the room but this dilemma is an easy fix. Loved our stay!

Family

6/10

Pleasant

20 Jun 2026

Allison

Hotel is aesthetically pleasing. The staff are only helpful when prompted they don’t go above and beyond to interact engage or assist. There are no benefits to being at the hotel. It’s really just a room. Needed improvements: engagement with guests in helping us to provide feedback with surrounding activities would be a major plus, information given was either expired or nonexistent. Maybe continental breakfast, local fruits, and glasses to drink water at the fountains would also be helpful.

10/10

Exceptional

06 May 2026

Denisse

Such a lovely boutique hotel, well located, nice staff

Partner

10/10

Exceptional

03 May 2026

David

Very small TV with little volume and confusing remote. No phone. Everything else was just as advertised. Get room on the backside if possible. The partying on strip is loud and goes all night

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Abraham

Nice area around all kinds of shops

Family_with_children

10/10

Exceptional

26 Mar 2026

Mike

Really friendly staff. Awesome location. Quiet at night despite being right on the main strip

Family_with_children

8/10

Excellent

13 Mar 2026

Vladimiro

Great location. If you are just passing a night is a great place to stay

Partner

10/10

Exceptional

15 Feb 2026

Diana

We have stayed here several times and it has always been wonderful. Nice clean rooms with amazing local traditional decor. Excellent location, close to everything.

Partner

8/10

Excellent

07 Feb 2026

Nancy

Very clean, great friendly and helpful staff! Only negatives are noise at night from location on busiest street in town (5th avenue), hot water is not quite hot enough, no microwave, no coffee in room (although they offer coffee outside in the courtyard in the mornings). Some mornings you don’t feel like going out and downstairs to the courtyard to get your first cup of coffee…Without earplugs we would have never slept. Music blasts until 3 am and then road workers started to bang until 5 am. Impossible to sleep. But if you go out until the wee hours, the morning is relatively quiet!

Leisure Partner

10/10

Exceptional

06 Feb 2026

Sonia

Un hotel estupendo, con personal amable, limpio y muy bonito. ¡La recepcionista fue la mejor! Volveré a alojarme allí!

Family

10/10

Exceptional

30 Jan 2026

Joseph

friendly people, squeky clean, comfortable rooms, amazing location

Leisure Self

6/10

Pleasant

27 Jan 2026

Marco

The hotel itself is very nice , the location is good right off 5th ave . The only bad about this place is it is very very noisy , you won’t get much sleep at all unless you sleep around 5 am until noon , lol . There are bars and clubs all around this place so it’s obvious you won’t have peaceful nights.

Leisure Partner

10/10

Exceptional

23 Jan 2026

David

The ac seemed to have a mind of its own, but it was adequate. The property was located on 5th Avenue which consisted of shops selling, all the same tourist junk, beachware and restaurants. All may be attractive to younger people, but not us
. The staff were so wonderful and friendly. Yes we wold definitely stay again.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Raquel

Staff members were very attentive and helpful. The hotel is located on the main strip however it is so quiet in the rooms. Bed was comfortable and pillows a huge plus. Will definitely recommend this spot to family and friends

10/10

Exceptional

14 Dec 2025

Sandra

Small but neat hotel , always Cleaned and well located. Rooms are comfortable . On Main Street and lots of
Places to go eat and have fun .Michelle at the Front Desk gave us Great Tips and places to go .

10/10

Exceptional

08 Dec 2025

guillermo

Ths

10/10

Exceptional

03 Dec 2025

Lucie

Lovely place, helpful and very kind staff

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Margot

Excellent
Le personnel très sympatique

Leisure

10/10

Exceptional

04 Nov 2025

Luke

The staff were all very welcoming and kind. The room was always neat and clean, and everyone was just very helpful.

Leisure Family

10/10

Exceptional

26 Sep 2025

Zara

Everything was absolutely wonderful. Garden view, did not hear noise from street at all. Only minus was weak internet. This did not bother us us, but you should know what to expect.

Excellent location. Near ferry, beach and ADO bus station.

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

Addessa

This hotel is absolutely beautiful and in an ideal location. Everything is within walking distance and the staff go above and beyond to make your trip memorable. 1000 times would stay again. <3

Leisure Family

10/10

Exceptional

18 Aug 2025

Mickey

I really liked the place and the people who work it are very talkative if you talk with them

10/10

Exceptional

28 Jul 2025

Stephen

Solo traveler

Hotel Lunata was for me the perfect place to stay in Playa del Carmen. It is a modest sized hotel located in the heart of Playa with beautifully appointed theme rooms some of which overlook the town's main shopping thoroughfare (Quinta Ave) and a backyard area and patio that is pleasing and peaceful. As a solo traveler I found my room to be plenty big, impeccably clean and well maintained and attractive. Plus, the air conditioning worked wonderfully. The room was also reasonably quiet despite the noise produced by the many restaurants and night clubs located nearby.
Kudos, too, to Nikita, the front desk host who was so helpful in recommending things to do and places to visit and making all the arrangements for these activities as well. Her assistance was invaluable and she made my stay in Playa so much more enjoyable.
I will definitely stay at Hotel Lunata on my next trip to Playa and I would encourage you to do the same. You won't be disappointed.

Self

8/10

Excellent

21 Jul 2025

Maika

This boutique hotel was very cute and we were happy with our stay. The staffs were very helpful and attentive, and the hotel was chill despite it being located in the middle of the busy area.

That said, We had to carry our luggage one freight up, and as we were exhausted after a week long travel in other areas, we hoped someone from the hotel could help us with our luggage. Same when we were leaving.

We also had a rental car, and did not receive any information on the parking or driving instructions, so we were a bit surprised that we could not drive to the front of the hotel. we had to carry luggage for a few blocks, which was not a big issue as we only had 2 luggage, but it was not super convenient.

Personally I preferred to end our vacation with a little more secluded/ quiet area, so probably chose wrong city to stay before coming back to NYC. as the area is in the middle of the busiest area in Playa Del Carmen, we heard dance music and people shouting till late (not too bad, but still could hear).

Leisure Family

8/10

Excellent

05 Jul 2025

Pedro

Good location for budget friendly price

Leisure Partner

8/10

Excellent

29 Jun 2025

Dominik

The only thing that’s missing is a swimming pool.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Paul

Small boutique hotel with pleasant ppl working there. I was looking for a place to crash…as I’m active on vacations. I would say the TV not working was the only negative. AC was fantastic. Small breakfast, but I don’t eat breakfast. If you want loads of extras, try the Hilton. This was just a cute place to crash at night. Btw, if u like centrally located, yet still quiet at night, this is it.

Leisure

10/10

Exceptional

21 Jun 2025

Elizabeth

Staff was super nice and attentive. The hotel was always very clean. Will be recommending this hotel to friends and family.

Leisure Family_with_children

2/10

Poor

19 Jun 2025

brandon

Staff wasn’t friendly front desk manager was very rude and upset because I didn’t do my reservation through her. I sat on the lobby I did it with Expedia. She said I could do better price I willl upgrade you. So she gave us worse room possible refrigerator didn’t work and I couldn’t watch tv either we got no signal it was horrible

Leisure

10/10

Exceptional

11 Jun 2025

Bonnie

We loved it. Great location, cleanliness and service.

10/10

Exceptional

16 May 2025

Carlos Humberto

Muy bueno hotel

Partner

10/10

Exceptional

02 May 2025

ADER

Excellent. Everything was good and safe!

Leisure Family

10/10

Exceptional

24 Apr 2025

Beth

Gorgeous, Friendly Hotel

We felt welcome from the moment we arrived. Michelle and her husband were wonderful. Our room was very spacious and the hotel’s hand carved stone entrance and aesthetics are divine. Their tip on where to park made check in very easy. Breakfast was great value and served in the pretty garden at the rear of the property. The hotel is right on Avenida Cinco but Michelle gave us a local Mexican restaurant to try away from the tourist strip and it was excellent.

Partner

8/10

Excellent

16 Apr 2025

Victor

Everything was great except for the noise which is expected due to its centric location. Maybe the rooms with view to the garden had less noise but ours with view to 5th avenue was really loud.

Leisure Partner

10/10

Exceptional

02 Apr 2025

Monica

Beautiful property and loved the staff. This little place sits right on 5th Ave so everything is at your disposal. Only downside is, no parking in this pedestrian area (we left our car around the corner) & sometimes depending on the room you get, you can hear the outside fiestas (although this didn’t keep me from sleeping lol)
I would go back!!

Leisure Partner

10/10

Exceptional

26 Mar 2025

Deborah

Rick and Debbie - Vancouver Island - Canada.

Stayed 2 nites before going to Cozumel for 2 weeks then another 2 nites before flying home to Canada.
Rooms were very nice. There was a garden area to have complimentary toast and coffee in the morning or a breakfast for a charge.
The staff were amazing. Thanks to Michelle, Eban, Nikita, Mariana and Carlos.
We enjoyed our short stay and would recommend staying here.

Partner

10/10

Exceptional

24 Mar 2025

Susan

This property was absolutely beautiful. The staff was courteous and went beyond to suggest restaurants and places to shop off 5th Avenue. The morning breakfast on their outside patio was peaceful and lovely. Michele was a wonderful resource. We were only there one night but would love to stay longer the next trip.

Leisure Partner

10/10

Exceptional

24 Mar 2025

Bladimiro

Good experience and would recommend to others for the excellent breakfast and affordable and in a great location.

Partner

2/10

Poor

20 Mar 2025

Jeanea

Avoid This Hotel at All Costs – Outrageous Makeup Fee?!

I’ve stayed at many hotels all over the world, but never have I encountered such an appalling, money-grabbing policy as the one at this place. If you dare to use a towel to wipe your face, expect to be hit with an additional fee. It’s absolutely ridiculous that they’re charging for something so basic and common. I never just wipe my face and leave the whole towel full of makeup without rinsing it with soap, so it’s easier to clean. All it needed was to be laundry like every other hotel does. Get black towels if you’re going to penalize your guest for using them, and don’t know how to properly wash!!! This is what happened to me, no telling what else they nickel and dime people on after the fact.

To make matters worse, I had an incredibly stressful experience when I returned to the hotel after hours and found myself locked out, with no one in sight. I banged repeatedly on the gate, and called the hotel so many times with no answer. All I thought about was protecting my daughter who I had out there on the curb and thought I had to book another hotel for the night despite us not having any luggage just to get us off the street. Finally I screamed once again bloody murder into the gate, and someone showed up. I was fighting tears. But guess what, I never mentioned it the next day to the staff because I consider myself a nice person and I didn’t want the night employee to get in trouble. But to now be hit with this fee!!!

Leisure Family

10/10

Exceptional

18 Mar 2025

Carmen

Very clean, very good breakfast and friendly staff.

Business

10/10

Exceptional

17 Mar 2025

James

In the middle of everything . Good staff

Leisure Friends

10/10

Exceptional

10 Mar 2025

Melina

Great place to stay! Lovely people!

10/10

Exceptional

06 Mar 2025

Bill

Excellent hotel !!!

Hotel Lunata is excellent. It is right on 5th Ave, and there is great stuff around each direction you walk. Hotel is in a relatively quiet section. The loudest bars are further up 5th Ave. The hotel was perfectly clean and our room was beautiful! The service was great. They answered all questions and called our taxi when we left. Will definitely stay again if I come back to Play del Carmen.

Partner

10/10

Exceptional

03 Mar 2025

Sotheary

This property is very cute and cozy. We loved the boutique style and the fact that its in close proximity to the beach, shops and restaurants. It would have been even better if there was a pool haha but nonetheless. It was a great location.

Leisure Partner

10/10

Exceptional

02 Mar 2025

Bertoldo

Great safe zone

10/10

Exceptional

12 Feb 2025

Ana

I love the place. The hotel is in the heart of 5th ave . Very convenient to walk, to the beach, ferry and shops. The staff was very helpful and communicative. Muchas gracias el lugar estuvo muy lindo limpio y cerca de todo.
El lugar puede ser bullicioso en la noche por los bares restaurantes alrededor del hotel. pero personalmente no me importa por qué yo si aguanto la bulla. Me encantó! Gracias por todo!

10/10

Exceptional

11 Feb 2025

Jackie

The staff was great. Especially Michelle. The room was fair. Not enough electrical plugs and the sink leaked

Leisure Family

10/10

Exceptional

09 Feb 2025

Juan

Outstanding service, Nikita when above and beyond to better service us, Carlos was an amazing help also. The whole staff really cares about making you feel at home.
I will stay at this place again.

Leisure Partner

10/10

Exceptional

27 Jan 2025

Thomas E

It was a nice get away in a nice location

Business_and_leisure Self

10/10

Exceptional

26 Jan 2025

Jean

I hadn't realized this was in such a busy part of town. That was quite convenient and it was wonderful that I was in the back of the property overlooking the garden was lovely and quiet. The staff went out of their way to make sure I was taken care of and happy. I had a great stay. Thank you!

Leisure Self

10/10

Exceptional

22 Jan 2025

Annabelle

It was right by 5th Avenue which was really nice and just 1-2 minutes walk to to beach.

Business_and_leisure Family

10/10

Exceptional

21 Jan 2025

Betsy

We had a great experience staying at this hotel. It’s a small (10 room) Hacienda style hotel. It’s very colorful and vibrant and the rooms are so nice and well kept. The bed was a little too hard but the overall experience was great. We stayed facing the garden which is better due to the noise at night coming from Avenida Quinta. The locations is perfect on the Main Street where you walk out to shopping , dining or quick beach trip that is a 3 minute walk. Lots to see and do. Hotel employees arel very nice and friendly and happy to recommend and book any tours for you. I would recommend and would stay there again.

10/10

Exceptional

19 Jan 2025

david

Fantastic

Leisure Partner

10/10

Exceptional

17 Jan 2025

Alicia

The staff at the hotel was fantastic. We felt very safe the hotel was very clean. We loved our stay. We will definitely be staying there again.

Leisure Family

10/10

Exceptional

13 Jan 2025

Christopher

I thoroughly enjoyed my stay here. The staff were all welcoming and gracious. The property is impeccably maintained and is very quaint. It is surprisingly quiet given its prime location on Avenida Quinta in the middle of everything. It really was in the heart of all the action in PDC. Highly recommended!

Leisure Friends

10/10

Exceptional

11 Jan 2025

Katy

Overall I loved my stay. It did get loud, but my room looked onto 5th Avenue. Just bring ear plugs...life saver! Very friendly staff, beautiful little courtyard, and conveniently located. I would stay here again!

Leisure Self

10/10

Exceptional

22 Dec 2024

Karthik Shenoy

Great place with lot of character and quaint little touches that make you feel you are in a Spanish villa.
The property is right on 5 th ave so it does get a bit noisy at night. There is double pane windows and it helps a lot. I didn't feel any issue with the noise.

The staff are super helpful. Being in 5th Ave you have access to all the party places and great food places in under 5 min. Beach is a 3 min walk away.

Family

10/10

Exceptional

09 Dec 2024

JEFFREY J

Fantastic charming boutique hotel in the heart 5th avenue. You wont beat the price for the quality. Been 5 times and will return. Jeff

Leisure Partner

8/10

Excellent

05 Dec 2024

Verified traveler

Convenient but noisy

Convenient location, noisy at night, only warm water.

Business

10/10

Exceptional

24 Nov 2024

Denys

The property was good, clean and cozy. Front desk and staff were so professional. Streets around have many food options. There are many nice restaurants near the hotel. And you can reach the sea just in a few minutes from Lunata on your foot. Recommend for a travelers . But.., it’s noisy at Night course of night life around.

Business_and_leisure Self

10/10

Exceptional

16 Nov 2024

Tomas

The hotel was clean. Very quiet dispute that’s right on 5th Ave. I would stay again

Leisure Self

10/10

Exceptional

14 Nov 2024

Blanca

We had a great stay. Very nice hotel in the middle of a extremely busy street. Makes you feel like you are staying somewhere else.
Very nice cozzy rooms and polite staff.
Easy access to taxis and bus station. Short walk to the beach. They provide beach towels which is nice.
We would stay again.

Leisure Partner

10/10

Exceptional

12 Nov 2024

Maria

Enjoy this boutique hotel. Everything needed for the stay.

Leisure Family

10/10

Exceptional

11 Nov 2024

Cristina

Ideal location right on the main strip. It’s so loud on the street but once you walk into the hotel and your room it’s complete silence. Staff were great — I forgot a small bag and as I was walking out the room attendant ran to give it to me. Very cute room love the theme. Includes everything you need.

Leisure Family

10/10

Exceptional

04 Nov 2024

Melissa

Beautiful hotel and staff very friendly

10/10

Exceptional

15 Oct 2024

Miguel

This was such a beautiful property. We had a balcony looking over 5th Avenue and we’re 3min walk from the beach. Staff was exceptional. Water pressure and hot water was awesome.

Leisure Partner

10/10

Exceptional

14 Aug 2024

Giselle

Our stay was very comfortable, if you’re looking for somewhere to just sleep in 5ta avenida, this is definitely the place. Staff was so helpful and lovely. Perfect for couples. Super walkable and short walk to ferry and shopping mall.

Leisure Partner

10/10

Exceptional

05 Aug 2024

david

This is a great hotel.A highly recommended great location and service for a great price

Business_and_leisure Friends

10/10

Exceptional

08 Jul 2024

Verified traveler

We had a fantastic stay! It's a true oasis away from a very noisy street. They've done incredibly well in sound proofing with double sliding balcony doors cutting it out.
The decor is beautiful, the beds were so comfortable, the staff were beyond helpful and kind.

Only poor point was the very lacklustre included breakfast. It's white bread next to a toaster with packet butters and jams that have melted from the heat. There's also 3 cereals and some coffee. It's fine if you need your stomach to not be empty, but I'd recommend going to Choux Choux Cafe for the best breakfast in town!

Leisure Friends

4/10

Poor

05 Jul 2024

Michael

Here is the real deal on this hotel. I stayed here 2 weeks in June 2024. It can be a 0 star to 5 star depending on your situation. First, the rooms are quaint with unique Mexican design and decoration. The AC runs super well and keeps you very cool. The provided drinkable water coolers and personal water pitchers is a necessary and welcomed touch. My kids and wife loved the 2 king beds we had, but I felt like it was too hard.

The location is the reason I gave the hotel 2 stars. Rooms can overlook Quinta Street which is where the main action in in PDC. This provides lots of fun and constant people watching opportunities, but it also provide constant noise. The noise in the hotel room is CONSTANT. Music plays all day from the Mexican restaurant next door...it starts a little after 7am and goes well into the night. I never noticed when it actually stops because ~11pm the nightclub a couple doors down the street begins and its extremely loud speakers drown out any other noise. This music plays nonstop until 3am. The bass is so loud you can literally feel it in the mattress. If this is the scene you are looking for, where you can walk 50 feet and be in a happening night club, have a bunch of drinks, and stumble back easily to pass out in your hotel room, this is a 5/5 rating. If you want any chance of getting a peaceful night's rest, this is a 0/5.

The staff is SUPER nice. Don't be a cheapass and make sure to tip the housekeeping. They do a great job.

No pool. No parking.

Leisure Family

10/10

Exceptional

28 Jun 2024

Janet

Nice hotel

Cute and clean hotel, a little noisy at night, but overall pretty clean and convenient to shops and restaurants

Partner

10/10

Exceptional

22 Jun 2024

Janet

Gem in the city

Our hotel experience was great. The facilities are beautiful and our room was very clean and spacious! I was a little hesitant about the location, “and the noise”, but when you get inside of the room is moderately quiet considering this is a downtown location. I would stay here again!! My room was facing the courtyard in the back.

Partner

10/10

Exceptional

21 Jun 2024

Janet

Gem in the city

Our hotel experience was great. The facilities are beautiful and our room was very clean and spacious! I was a little hesitant about the location, “and the noise”, but when you get inside of the room is moderately quiet considering this is a downtown location. I would stay here again!! My room name was the Calypso room facing the courtyard in the back.

Partner

6/10

Pleasant

17 Jun 2024

casey

The hotel is charming and well appointed. Super clean. Unfortunately it is noisy - as it is on 5th avenue... Also, although I was assured the windows are double paneled, the doors and windows do shake, and you can hear all noise :( great place if you need to stay close to the bus or ferry station! Not for light sleepers.

Leisure Self

8/10

Excellent

17 Jun 2024

Mon

Leaking faucet all night, hard bed. Plumbing Needs maintenance.

Leisure Partner

10/10

Exceptional

18 May 2024

Christina

Wonderful Stay!

We had an awesome stay at Hotel Lunata for the first leg of our trip to PDC. The location was perfect right off of 5th. The sound level was also pleasantly soft being right on the main avenue. The staff was very friendly and helpful! Thank you again.

Partner

10/10

Exceptional

17 May 2024

Silvia

Very nice place in the centre of the 5th Ave., Too bad it didn't have a pool though after a full day in the sun and sand it would be nice to sit in the pool.

Breakfast could of been better.
Overall, the hotel was very nicely decorated and very clean. Staff was very friendly and helpful. Would stay again!

Leisure Partner

8/10

Excellent

17 May 2024

Rossella

Great location. Close to all amenities and walking distance to the beach. I would have like to see more breakfast variety side from coffee, toast and jam. Overall stay very good.

Leisure Family

10/10

Exceptional

09 May 2024

Adriana

Excellent location, friendly staff

Leisure Partner

10/10

Exceptional

09 May 2024

Adriana

Excellent location and friendly staff

Leisure Partner

10/10

Exceptional

08 May 2024

Bruce

Great spot

Leisure Self

10/10

Exceptional

05 Apr 2024

Caroline

AMAZING. I (18F) and my friend (18F) traveled to Playa Del Carmen from March 31 to April 5, and we stayed at Hotel Lunata from April 1 to April 5. We had our apprehensions about staying in Cancun because of safety concerns as young travelers. However, at Hotel Lunata, we felt so safe. The staff truly cared about our experience. They recommended a safe bank to go so we wouldn’t get scammed, and allowed us to drop our key off at the front desk every time we left the hotel. This ensured we would not lose the key and could go to the beach without worrying it would be stolen. And we were given free towels for the beach as well. Every night at 11pm, they close the gate to Hotel Lunata so it feels even safer. The rooms were so clean, and the shower was so cute. We also had a street view which was a fun time. There was also a safe where we left our passports and other valuables, and clean, cold drinking water on every floor. I only went to the complimentary breakfast once, but the toast, jam, cereal, and coffee served was all absolutely delicious. Safety aside, the actual hotel itself was gorgeous and affordable and just a walk away from the beach. It honestly felt magical. And there are so many good restaurants nearby which were decently affordable. Overall, our experience was 10x better because of the caring staff at Hotel Lunata, and if we ever come back to Playa del Carmen, I refuse to stay anywhere else. I highly recommend this beautiful hotel.

Leisure Friends

8/10

Excellent

02 Apr 2024

Jeehyun

Room was clean and spacious. However, there is no lift but lots of narrow stairs. If you have bad back or lots of stuff, not right for you.
Also, noise is another level. It feels like ‘ok, I can sleep in this level of noise’ before 10pm but after that, seems like whole street become a club till 3am. Because of base sound, ear plugs don’t really help.
If you will be out there until 3am, it’s really good location. Easy to get anywhere, lots of bars and restaurant around. But if you have bad jet lag like us, it can ruin your next day schedule.

Accept the noise and stairs, the hotel is lovely. Affordable price, good room size, clean, good water pressure and easy to go all the places.

Leisure Partner

10/10

Exceptional

26 Mar 2024

Abigail

The property and room were absolutely lovely. Our room had a balcony that overlooked the interior courtyard where we sat with morning coffee and watched the birds in the surrounding treetops and watched the sun go down in the evening. It is a charming hotel in an ideal location for Playa's restaurant/beach scene and easy access to the ferry to Cozumel. We loved our stay and would highly it.

Leisure Family

10/10

Exceptional

26 Mar 2024

liam

We really enjoyed our time at the hotel Lunata. The staff were awesome. I would give them a higher rating than excellent if I could. They made the trip easier and helped arrange transport and even helped us find a hotel in Cancun when our flight was cancelled. The hotel grounds are beautiful and quiet, a nice repreive from the busy Quinta Avenue that you walk in off of. The rooms are unique and very well done in a Spanish style. There are no shortage of restaurants and shops to shop at and the ocean is a quick two minute walk from the front steps. Very convenient location. Will definately stay there again!

Leisure Partner

10/10

Exceptional

18 Mar 2024

Mercedes

A beautiful and super convenient place!

Partner

10/10

Exceptional

09 Mar 2024

Derek

Authentic Spanish architecture, quite courtyard just within the walls of main 5th street of playa Del Carmen. Great A/C , big balcony, large shower with lots of water pressure. Very secure, late night gates are locked to property. Just out side your door is everything, beach 1 block, Central Park, Public transportation, and restaurants for everyone’s liking. Definitely was an excellent choice for our vacation and will likely return in the near future.

Leisure

10/10

Exceptional

08 Mar 2024

Sharon

Situated in the midst of 5th avenue restaurants and vendors, this hotel is a quiet oasis just 2 blocks from the beach.

Leisure Self

8/10

Excellent

04 Mar 2024

Ruslan

Excellent staff, the location of the hotel is good, but be prepared to sleep with earplugs, as people walk around until 3 am

10/10

Exceptional

25 Feb 2024

Elizabeth

Lovely property with friendly staff.

10/10

Exceptional

24 Feb 2024

JEFFREY J

Excellent boutique hotel, clean and cozy. Walk to everything on 5th avenue. Great location at a very reasonable price.

Leisure Partner

10/10

Exceptional

20 Feb 2024

Joseph

Loved it!!

Leisure Partner

4/10

Poor

20 Feb 2024

Jimmy

Cell phone of my wife has disappear from our room.

Well,, the first 2 days was fine until' someone has get in and took the cell phone of my wife in our room!!! we are 100% sure, no doubt about it. Very very disappointing, it is a small hotel they should know who they are hiring. You can understand that I can give a good quote to this hotel.

Partner

8/10

Excellent

16 Feb 2024

Maria

This hotel is located in a great area, right in the middle of 5th Avenue, which allows you to walk to many places like restaurants shops etc. Staff members were very nice and actually started conversations several times which made me feel very welcome. They offered cleaning service. However, it wasn't always done even when I expressed my desire to receive the service or utilized the Sin 4 the door. They offer a basic breakfast which is great for when you have to leave for a tour right after. This place may not be for those who are looking for a quiet hotel. Since it's located right in the middle of a very busy street. You will definitely find a lot of noise until late hours. You have several clubs and bars around that operate past midnight. Great if you like night life but not the best if you want to mostly rest.
Overall, this is a great option that has a great location and offers very cozy rooms!

Leisure Self

8/10

Excellent

11 Feb 2024

Mary

Nice traditional hotel on the camino

I love this hotel and all of the people who work there. I immediately felt like family or favored guest. The grounds are beautiful, cool, and well maintained.

The only shortcoming for me was that my room faced La Quinta and it was loud at night until the nearby bars closed. Earplugs helped and I slept well overall.

Garden rooms are available and would definitely be quieter.

The beach is nearby and many fantastic restaurants are within walking distance.

Partner

10/10

Exceptional

22 Jan 2024

Darian

Best location, clean and safe

Leisure Family

10/10

Exceptional

21 Jan 2024

Daniel

Lunata is boutique and extremely charming. While on the property you almost feel like you are in Old San Juan or even Cuba. The vibe and the staff are incredible!
If you are a light sleeper or looking for total quiet, Calle Quinta will present a challenge as it’s fairly loud after hours.

Leisure Friends

10/10

Exceptional

25 Dec 2023

Trevor

Michelle is the best!

I can’t express enough how wonderful Michelle at the front desk is and made our stay so wonderful. Michelle was extremely kind and helpful in all ways with great recommendations. Thank you Michelle!

Partner