Name: Ahava Hotel
Address: 10 Avenida Norte con 10 Bis, Playa Del Carmen, 00000, MX

6/10

Pleasant

01 Jul 2026

Bairon

Acceptable

Self

10/10

Exceptional

29 Jun 2026

Karim A

Clean room, great stay, easy access

Family

8/10

Excellent

18 Jun 2026

Charlene

For the price, you cannot beat the Ahava hotel. Located right in the heart of Playa del Carmen, the location is amazing and the hotel is nice. It does get loud in the evenings, but we didn't mind and had no problem falling asleep. I will definitely stay here again the next time we visit.

Family_with_children

2/10

Poor

31 May 2026

Alondra

We checked out the next morning, and they charged us an additional fee for each room per day. The rooms and restrooms were so filthy that I fell ill the same night my asthma flared up due to the mold. The towels and bed sheets were so dirty that my family and I were rushed all over our bodies.

Family_with_children

10/10

Exceptional

24 May 2026

Edel

Todo bien muy limpio el hotel

Partner

8/10

Excellent

30 Mar 2026

stefano

Central location. They provide earplugs.

Self

4/10

Poor

28 Mar 2026

Talal

Overall it was good, considering the price, but there was no hot water and blanket in my room.

Friends

8/10

Excellent

27 Mar 2026

Haider

Air condition was fine, the toilet seat was very flimsy, it would collapse I to the toilet as you sat on it. They also do not provide and blanket, so it's tricky to set AC, too cold and you feel cold, too high and you feel humid.

Friends

2/10

Poor

27 Mar 2026

Sirlimu

This was a terrible mistake and experience. The bathrooms are coed and to walk into two men having sex in the shower, makes you not want to have a shower afterwards. It is very humid very hot and the most loudest place I have ever stayed. It is across from senior frogs. Literally, I had painful migraines. They will not switch rooms for you. You will be stuck in what I called tormenting noise beyond construction it sounded like seven bands going off at once on megaphones I would have to get up and leave and go sit at the beach until 334 in the morning until they finally stopped because I could not even handle being in the room my bike was thrown in the garbage. The staff would always ask me for cigarettes or drink. I did not sleep the entire time I was there or shower because the bathrooms are so gross and obviously they don’t care what happens in the bathroom after walking into what I saw two men getting it on And even a girl in the men’s bathroom because I believe it’s Covid. I’m not sure but there is no regulation there.

Self

8/10

Excellent

24 Mar 2026

Andrew

This is a neat little hotel close to the tourist hub of Playa Del Carmen. Bit noisy at night but I was happy with the value and product.

Friends

10/10

Exceptional

24 Mar 2026

Evelyn

Solucionar lo del parqueo

Partner

10/10

Exceptional

19 Mar 2026

Matheus

Close to 5a Avenida, close to the beach, lots to do nearby. It's not an all inclusive with the beach right there, but it delivers what it promises.

Friends

10/10

Exceptional

02 Mar 2026

Eulises

Good place to stay at a good price nothing to fancy but near 5th ave and lots of food options near by

6/10

Pleasant

24 Feb 2026

Daniel

The common facility looks nice, but the rooms are old and there was mosquitoes inside constantly. Location is great 2min from Coco Bongo walking, but you can hear all the noise outside( It gets quiet around 330). I was on the 1st floor( maybe that's why).

Family_with_children

4/10

Poor

02 Feb 2026

Georgios

Dirty and old condition. Sure its not 3stars hotel.. maybe zero star. Unfriendly staff. No breakfast.. only one small kitchen extremely dirty

Self

10/10

Exceptional

26 Jan 2026

David Chavez

Staff always helpful with al my questions and requirements I recommend 100% the hotel

Leisure Self

4/10

Poor

17 Jan 2026

Jenneca

There was no hot water in the night or in the morning. The reception said that it was because the hotel was full. No furniture in the room, just made from cinder blocks and wood slab. The towels looked like rags. When I first asked for a blanket they told me they didn't have any because the hotel was full but later gave me one. There was also construction going on right outside of my window that woke us up early on a Saturday morning. Definitely not a comfortable place.

Leisure

4/10

Poor

15 Jan 2026

Andrew

Not what it looks like in the pics

Leisure Partner

4/10

Poor

10 Jan 2026

Chelsea

whilst the man at the office was nice, the pictures of the hotel did not match up with what we say. the shower door was broken, bathroom was dingy the amenities were quite old and broken; it was quite disappointing

Friends_and_family Friends

4/10

Poor

01 Jan 2026

Maria Clara

Bathroom was not good, towels looked 20 years old and no duvet offered, just thin bed sheets. Staff was very helpful though and the Italian restaurant beside it was delicious, but the place needs serious renovation/maintenance.

10/10

Exceptional

27 Dec 2025

Jaime

Good seervice

10/10

Exceptional

25 Dec 2025

kathy

Lovely, accommodating staff, excellent location, clean and safe - thank you!

Self

6/10

Pleasant

23 Dec 2025

Alejandro

There was not parking

6/10

Pleasant

08 Dec 2025

milad

The water draining the bathroom was smelly but over all I like my stay there for one night location is perfect and very close to all your needs but ye I felt like the pool was more for show I don’t think is for swimming

Leisure Partner

6/10

Pleasant

29 Nov 2025

Jairo

There was a swimsuit left behind and there was a crack in the showe door.

2/10

Poor

22 Nov 2025

Anibal

I didnt stay horrible hotel

10/10

Exceptional

18 Nov 2025

Cristina

Safe, spacious, quiet

4/10

Poor

16 Nov 2025

Francesca Nicole

The location was great if you want to be out and about. It’s quit loud at night but easy to ignore. The main issues are the actual hotel. My first room smelled of bleach and fresh paint. I could see large dark spots that had been just covered before I got there. The shower head needed a deep cleaning and there was very little water pressure that barely got warm. The tv didn’t work even after they replaced it and the bathroom above us was leaking down through the light fixture. Took 2 days for them to offer us a new room.
Every morning around 7:30 a dog that sounded to be in the courtyard would bark constantly for about 3 hours and hotel staff would start yelling back and forth at each other right outside of the doors. The doors themselves didn’t seal so light and sound would come right through. It was incredibly loud after 7am. The staff was nice but the hotel needs to be upgraded and the staff need to respect people sleeping. I had a toddler with me so it was incredibly hard in the mornings with so many people talking and talking outside the door. There were also multiple nights where other guests were drinking and being incredibly loud in the courtyard. Everything was covered in a fine layer of sand even when I first got to the room and the sheets were changed. I had to sleep in sweats each night just so I didn’t feel the grit when I slept.

Leisure Family_with_children

8/10

Excellent

13 Nov 2025

David E.

If you're looking for a basic, inexpensive place close to everything and you just need a place to sleep, this is a great spot! It is loud at night with noise from a nearby club. Staff was friendly and helpful, and staying here (as opposed to a more corporate environment) seems fitting for adventurous travelers on a budget.

Leisure Self

2/10

Poor

03 Nov 2025

Maria Fernanda

Very noisy. The facilities need maintenance

Leisure Self

10/10

Exceptional

03 Nov 2025

carlos

Personal muy pero muy amable

Leisure Family_with_children

6/10

Pleasant

05 Oct 2025

Ana Gabriela Araujo

Shop nearby

Leisure Family

2/10

Poor

01 Oct 2025

Santiago Sanchez

No es lo que presentan en las fotos, no hay estacionamiento, no hay elevadores, la alberca no es como en la foto es para niños, no hay agua caliente, difícil acceso a la propiedad.

Leisure Partner

8/10

Excellent

06 Sep 2025

Lourdes Marie Garcia

Cute little property perfect for a Playa del Carmen quick trip. Stayed here for 3 nights. Within walking distance to 5ta Avenida, Coco Bongo, shopping, the beach, nightclubs and many restaurants. It is so close to all the action, that you WILL hear the music in your room! Of course, this is not the propertie's fault. Staff is friendly and attentive. Would stay here again.

Leisure Friends

10/10

Exceptional

26 Aug 2025

Roberto Hilario

Está muy bien por el precio tan accesible que tienen

4/10

Poor

11 Jul 2025

victor

Se supone que lo que me cobraron era el total y al llegar a el hotel habia cargos extra

10/10

Exceptional

10 Jul 2025

Sandra

Playa de Carmen is a very lively place always something going on and so much to see and do

Leisure Family

2/10

Poor

24 Jun 2025

Luis

The staff was very pleasant and helpful. Just wish the room had more amenities and local TV channels.

Leisure Partner

6/10

Pleasant

06 May 2025

Wilmer

No tenian covija

8/10

Excellent

23 Apr 2025

John

Nice Place!! Wish they had more parking passes to offer.

Leisure Friends

10/10

Exceptional

22 Apr 2025

Francisco

I will be back soon

Leisure Family

6/10

Pleasant

15 Apr 2025

Amalee

Ahava was a great place to stay for a night in between our travels, for the price we paid. The rooms are nothing flash, but is a good affordable option for a short period of time. The location allows you to walk around playa del carman easily if you don’t have much time to properly explore. Only complaints would be that we didn’t have any hot water, and our safe didn’t work, we also only had 1 towel between the 2 of us. There was also only 1 working power point in the room, which was in the bathroom. Photo’s definitely look a little different to what it is. However, the staff were very lovely. Very warm and welcoming. Great value for money!

Leisure Partner

10/10

Exceptional

25 Mar 2025

Narmina

good but too noisy

Leisure Friends

8/10

Excellent

24 Mar 2025

Corina Elizabeth

Ever basis and clean. Great location. Staff was very helpful

Leisure Self

10/10

Exceptional

14 Mar 2025

Abhijitsinh

Totally amazing stay, great for the price. We were literally in the heart of playa del. We took walk in night and it was surrounded by the best restaurants and night clubs, it is a very well secured street with police and national guards all over. Loved the staff. Very welcoming. It is exceptional place for this low price. It is certainly unrated place.

We stayed for 2 days, parking is not on site but literally couple of blocks, if you not find spot in that covered building parking, I would advice to just wait until someone takes out their car. In 2 days, we were just fine with parking. On the day of checkout, I noticed my car tire were flat. So I told my wife to stay at the hotel desk with luggage, the guy at reception whose name is VLADIMIR DIAZ asked me if I had spare tire and he could help me. He came with me and changed the tire for me in the parking, we got back in 20 mins and I was so much relived. Otherwise it could have been costed me 400 pesos or more and 2 hours at least.
I asked him, what do I owe him and he said nothing I still gave him some. Such a gentlemen. So I asked his name and wrote on paper. It was blessing that he came for help. Above and beyond. Loved the stay

Leisure Partner

6/10

Pleasant

23 Feb 2025

Robert

They have a water issue.
Great location just very small little unit it's okay for the price.

Business_and_leisure Self

8/10

Excellent

22 Feb 2025

Monica

If you are a light sleeper this is not the hotel for you! Ear plugs are provided for a reason! We personally weren't bothered too much. Beds are very comfortable. We will definitely stay again!

Leisure Partner

8/10

Excellent

21 Feb 2025

Christopher

If you’re a budget traveler looking for cheap accommodations in the heart of Playa del Carmen, this is a good place to stay:

Pros: location, price, spacious rooms, nice courtyard, friendly staff

Cons: shower has no water pressure and doesn’t get hot (this is the biggest complaint I have with the room, the water is literally a trickle at times and will even completely stop after a few min), refrigerator doesn’t get cold (shout out to the employee Angel who let me use a cooler to ice down my cerveza), they charge extra 98 pesos at check in, and I’m not sure why (gringo tax maybe?), it can get loud as you are close to 5th street, music will play all night (not a negative on the hotel, just fyi if that’s something that bothers you), no beach towels in room (they rent them for 100 pesos).

For the price (roughly $35/night) it’s well worth it.

Leisure Self

10/10

Exceptional

20 Feb 2025

Annisa

Cute furniture, safe area and clean

Leisure

10/10

Exceptional

14 Feb 2025

Aracelis

Staff was very attentive and helpful, the hotel was closed to the strip in which was very convenient, I would definitely come back to this hotel.

Friends

6/10

Pleasant

10 Feb 2025

Pamela

This property is a 2 star standard. Very loud club music at night, if your a light sleeper this is not a good match. We asked for hand towels but could not get any due to shortage.The staff was great and the place is clean.The pictures are not whar they seem.

Leisure Family

4/10

Poor

07 Feb 2025

NUBIA ABRIL De la mora

Sábanas y toallas sucias, percudidas y rotas. El cuarto huele a humedad. No se puede dormir por la música que se oye de los bares

4/10

Poor

14 Jan 2025

Marcela

Will be asking for a refund

It was a terrible experience. The pictures are so misleading

As soon as we get inside the room we realized... there is no closet. But that was okay. We had to leave the clothes in the backpack

Second hour, there was a roach at the door ... Maybe not the hotel fault since the weather is humid

Things started getting scary when we saw a huge mold stain over to the shower

We called the manager and he was surprised at \"how big the mold was now\" so ...it was a known issue. They painted the shower ceiling the next day
On the third day water was cut off. There was no water on the sink, toilet or shower.

We cut our losses and left one day early. We love Playa and we were trying to save money by staying on this hole...but you get what you pay for

Partner

6/10

Pleasant

12 Jan 2025

Cindy

El staff es amable, el lugar está céntrico. Es buena opción para estar fuera realizando tus actividades y tener un lugar para descansar. No lo recomiendo para quienes buscan hotel 4 estrellas ya que es un hotel que solo cuenta con lo básico.

Leisure Family

2/10

Poor

29 Dec 2024

Paige

Unfortunately, I can't recommend this property. I think that the owners and staff do what they can to make the place nice, but the rooms are dark with poor construction such as gaps under the doors, around the frames, and lifting tile. I briefly was trapped in my room due to the door latch not properly retracting. However, the biggest issue really was the sound. The hotel is less than a block from Coco Bongo which plays really loud music until 3 AM, there was a recycling truck picking up glass bottles at around 2AM, and even noise from people in the street or courtyard are easily heard as there's no barriers to sound. I hardly slept and really can't imagine anyone without good earplugs would be able to sleep here, either.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2024

Giulio

Location, everything is is in near proximity. Ample room. Friendly staff. Near shopping and the beach...

Business_and_leisure Self

8/10

Excellent

17 Dec 2024

Norma

The TV never worked 😭 I asked the front desk never came to help me 😔

Leisure

8/10

Excellent

15 Dec 2024

Claudia

It is very noisy every night. No phone to call front desk. Was on 3rd floor no elevator. However light bulb went out and and was fixed promptly. Guys at front desk are super nice!

Leisure Family

2/10

Poor

13 Dec 2024

Marisela

I got the hotel earlier then 3:00pm I asked if I can check in early, I was told NO. So I waited till 2:55pm to go and check in and the lady said”I was told to check you in till 3:00pm” witch i replied It’s 5 min till 3pm to check-in while I fill out the paperwork so I can go to my room, so she look at the clock to make sure of time, then she called the manager to come and check me in… This hotel is not worth the money paid, it’s very rundown and VERY NOISY DAY AND NIGHT, at 12:30am the trash was being pick up the truck was so noisy… I’m sorry for the guest that stay there not KNOWING what to expect… NOT EVEN WORTH 1STAR RATING!

4/10

Poor

27 Nov 2024

STUART

Upon arrival the only light in the room didn’t work, had to steal a bulb from elsewhere. Only one receptacle in bedroom (one in bath). Could see the tree in the courtyard with the door close which wasn’t a big deal unless the music or birds or dog outside is loud. Water was scalding hot or cold, no middle ground. Have to ask for our water to be turned on twice. I’ll pay little more next time but excellent location!

Leisure

10/10

Exceptional

07 Nov 2024

Harry

Cuarto limpio y aire frío , buena ubicación

10/10

Exceptional

03 Nov 2024

ARACELI

Very basic

Leisure Self

10/10

Exceptional

01 Oct 2024

Selena

Very nice and close to la quinta avenida, you can hear just a little of the music but is not too loud, also they clean very nice and the rooms are pretty nice and clean

Business_and_leisure Self

6/10

Pleasant

25 Aug 2024

Yaritza

👍

Business_and_leisure Self

10/10

Exceptional

09 Aug 2024

Elda

Quiet only during the day discoteca all around playa it’s really aloud all hotels has same issue
In general the hotel it’s very clean just need a extra blanket for bed

Leisure

6/10

Pleasant

18 Jul 2024

Christine Angel

The staff is very friendly, and the location is quite convenient and accessible. The only thing we didn't like was that the shower in our room only produced a small amount of water, so it takes a lot more time to shower. Also, we were never able to use the pool because it didn't appear to be cleaned every day. But all in all, it's a passable hotel.

Leisure Friends

2/10

Poor

16 Jul 2024

Rolando

Esperaba más por lo que pagué 😡😡😡

Leisure Family

10/10

Exceptional

03 May 2024

RAUL FIDEL

Very clean and easy to get around. Near the ADO terminal (5min walk).

8/10

Excellent

09 Apr 2024

Bernadette

Upon arrival the receptionist was not fluent in English but he was helpful
There was an additional fee of 130 pesos for maintenance , that we paid upon arrival and that was not included nor mentioned in the booking bill.
Otherwise our stay was very good. The location is excellent and close to the beach and touristic attractions

Leisure Family

6/10

Pleasant

04 Apr 2024

Jesús

Falta mas atencion al explicar como es que funcionan las instalaciones ya que hay cosas que tienen maña para poder hacerlas funcionar como la TV o que aveces la puerta se queda atascada

Partner

6/10

Pleasant

27 Mar 2024

Ashley

Location was great, property was very minimal. Good for a place to sleep but not much else.

Business Family_with_children

8/10

Excellent

12 Mar 2024

Germain

Nice and clean

4/10

Poor

04 Mar 2024

Blair

awful customer service

i stayed at this hotel in Feb of 2024 for 3 nights

after a long day of travel i went to sleep only to be awoken at midnight by an employee at my door. the employee was unable to communicate in English what they wanted.

they next morning inquired at the front desk politely what he wanted.

An extremely rude employees first response was ‘ it wasn’t a problem’. Then he tells me to calm down & relax for simply asking what they wanted. Totally disrespectful way to treat a guest. I still have no idea why the hotel was so intent on speaking with me at midnight and why it couldn’t wait until the morning. Ive stayed in dozens of hotels in the area , never been spoken to so rudely for asking a question.

Self

10/10

Exceptional

23 Feb 2024

Robertas

Friendly staff who go above and beyond. Clean and tidy place.

Leisure Partner

10/10

Exceptional

19 Feb 2024

Tanya

We really enjoyed our stay. Staff was sweet, property so clean, great location

Leisure Friends

8/10

Excellent

17 Feb 2024

Roxana

Very convenient clean for the price is very good

10/10

Exceptional

06 Feb 2024

George

Great location. Clean and affordable budget hotel. Great Italian restaurant in same location plus an excellent sports bar run by Canadians. Go Hab Fans. Close to beach, bars, grocery store and bus station.

Leisure Friends

10/10

Exceptional

25 Jan 2024

Eduardo

The Room is very clean

2/10

Poor

19 Jan 2024

Eleanor

The bathroom has no window, just a hole, and this hole is in the corridor. People passing by the corridor can easily see you taking the shower, so there is no privacy. The door has no lock or latch. Once you enter the room, someone from outside can enter your room by twisting the door handle. It is very unsafe. There are bars all around. Not only is there noise, but the whole house is vibrating, which will last until 4am. I can't sleep even if I wear earplugs because the walls, floor, and bed are all vibrating. Dogs start barking around 7am, which means you only have three hours of complete sleep. The Wi-Fi was very slow, it was difficult to open web pages, and there was no signal at all starting around 8pm. There is no hot water and the bathroom shower only has cold water. The two advantages that can be thought of are that this hotel is air-conditioned and is close to Playa del Carmen, which takes about 12 minutes to walk. This hotel is the worst hotel I have ever stayed in during my trip to Mexico, and it even made Cancun the most disappointing city for me during this trip. This hotel is soul-crushing and non-cancellable and refundable, please think carefully before booking.

Leisure Self

2/10

Poor

06 Jan 2024

LUCIE

Wouldn't recommend.

Leisure Self

8/10

Excellent

30 Dec 2023

Sharla

Central location walking distance to everything. Rooms clean and spacious.

Leisure Family

10/10

Exceptional

07 Dec 2023

Angie

Beds were very comfortable, a/c worked very well. Only tip for this property would be to spend a little time and money on the bedding and towels. They need some attention. Not very white and some stains on towels. Gave the appearance of not being clean when they really were.

Leisure Family

10/10

Exceptional

05 Jun 2023

Eduardo

Staff was super great! Literally had no issues & local to everything no need for transportation

8/10

Excellent

26 May 2023

Johana

Enjoyed my stay! I’ve stayed there now 3 times. Affordable and comfortable.

Leisure Partner

10/10

Exceptional

26 Apr 2023

Frederick g

Just minutes from downtown reasonably priced I will for sure stay again

Self

8/10

Excellent

16 Feb 2023

Sean

Good location, the pool is not a pool

Good location, rooms are very basic and can be noisy, the pool is not a pool its a water feature, perfectly nice place to stay but lower your expectations, the photos are very good

Partner

6/10

Pleasant

16 Feb 2023

Robert

Nice but noisy

Ok boutique hotel but location lent to very noisy street all night… hard to sleep. Parking was 2 blocks away. Good day time location fir the beach 2 blocks

Partner

10/10

Exceptional

18 Jan 2023

Aleksandra

Really cute, simple and clean.
In downtown playa del Carmen, with a private balcony and air conditioning, I did not need much and I was satisfied with the overall hotel.
Beautiful area

Leisure Self

10/10

Exceptional

08 Nov 2022

Oscar

Ok

Business_and_leisure Family_with_children

8/10

Excellent

08 Sep 2022

Elisa

Simple and clean hotel. Close to all of what Playa del Carmen has to offer!

Leisure Partner

8/10

Excellent

18 Jul 2022

Roberto

Good stay for a good price. A lot of noise due to night clubs close

Friends_and_family Family

2/10

Poor

17 Jun 2022

Karla

Worst hotel I’ve ever stayed in. Booked 5 nights and ended up staying 2 because there was no electricity and no water. Spent 2 nights without a/c and it was burning hot, couldnt sleep at all. It was terrible

Leisure Family

8/10

Excellent

09 Apr 2022

Cheryl

Basic, economical, conveniently located hotel.

Leisure Friends

10/10

Exceptional

11 Mar 2022

Gonzalo Ezequiel Maldonado

Amazing stay! Hotel location is awesome, just 1 block away from Main Street, 1 block away from Coco Bongo if you fancy partying and right next to a money exchange shop. Obviously not an all inclusive type hotel, but if you’re looking for a nice, chill place to sleep after being out all day having fun at a beach or cenote this is your spot.

Leisure Partner

2/10

Poor

16 Feb 2022

Maria

The old shower has no hot water control. It smells moldy. The water is salt water, since there are no service in the facility, you can't even have a blanket when it was freezing cold at night. They only have bed sheets.
The overall experience is horrible

Business_and_leisure Self

8/10

Excellent

03 Feb 2022

Verified traveler

Good bang for your buck

Great little boutique hotel, probably not ideal for families though, or people looking forca quiet stay (not nearly as loud as places on 5th ave though)

Friends_and_family Family

10/10

Exceptional

05 Jan 2022

Jeff

Great location close to all that PDC offers, clean, simple, affordable and great staff.

Leisure Partner

8/10

Excellent

03 Jan 2022

Vladimir

Nice area

6/10

Pleasant

19 Dec 2021

Verified traveler

comfy , clean but noisy at night

Stayed there for 6 nights , bed is comfy and big , room was clean housekeeping did a good job but beware it gets noisy at night people coming back from clubs at 2am to 4am making loud noises yelling so bring ear plugs , location is great very close to 5th avenue , the people working at reception aren’t very friendly at all they just do the bare minimum they don’t seem to care about guests which is too bad because everything else is ok .

10/10

Exceptional

18 Dec 2021

R. Hamish

A good property in a good location. Just a few blocks to the beach and walking distance of everything, including both bus stations. Very rustic, which may bother some, but was fine with us. Our rooms (We were in two.) were quiet, even though this is a very noisy beach town. Very pleasant common seating areas scattered in each courtyard. Small pool in lobby area. In all, just very good.

Leisure Partner