La Leyenda Boutique By Bunik

10/10

Exceptional

02 Feb 2026

Elisabeth S

Lovely front desk staff.

Leisure Partner

8/10

Excellent

12 Jan 2026

Benjamin

Property is very run down.. enjoyed our syay but this property needs a major overhaul.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Kamaya

Definitely great for the price. Loved the two pools (although I didn't have time for them with frequent activities). Only 3 blocks away from 5th Avenue (Quintana Avenida). There were great restaurants nearby. Very clean. Loved seeing the Mayan culture on the walls. A more traditional and lovely hotel.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Derek

Great location, nice property and exceeded our expectations!

Leisure Partner

10/10

Exceptional

27 Mar 2025

Shelton

My stay here was satisfactory. It was comfortable, easy accessible, clean, convenient, and put together. My room was great it had a balcony that had a view to the pool area (which was green and relaxing), had more than enough storage area, the bathroom was clean (the shower head could have been wiped and the water pressure wasn’t all that, but it did the job keeping me clean- just asked for them to clean it. No big deal. The associates were helpful just not very attentive. All three pools were all clean! Where the hotel was located was perfect walking and travel distance to everything. I would recommend this stay.

Leisure Family

10/10

Exceptional

08 Mar 2025

Lisa

Lovely little boutique hotel! Greeted by name!❤️

Leisure Partner

10/10

Exceptional

31 May 2024

Valentina

Un lugar muy bien ubicado ya que está cerca de todo lo que necesitas. 5 minutos caminando a la playa 3 minutos de la 5 avenida restaurantes y supermercado todo muy cerca lo disfrutamos mucho

Leisure Partner

10/10

Exceptional

16 Apr 2024

Latifa

Amazing place

Leisure Family

10/10

Exceptional

24 Mar 2024

Keira

Great stay for a few nights in playa del carmen. Very central in the city. The only place I’ve ever stayed in Mexico where the air conditioning was too good! The breakfast wasn’t great (very limited choices from a menu) and alot of stairs. Not a problem for me - but definitely could be for some (especially as an elevator was out while I was there). I’d definitely stay again.

Leisure Self

8/10

Excellent

03 Mar 2024

Phoebe

Check in was very easy, and they let us into our room a little early.
The door to the balcony, which is accessible by other balconies, doesn’t lock. The front desk attendant said he’d send maintenance but never did.
No sound insulation. Room tiny and with a kind of strange smell. The bed is rock hard.

Leisure

10/10

Exceptional

03 Feb 2024

Ben

We really enjoyed. Everything is walking distance from here. Good restaurants. 5th is close enough, but easy to avoid as well. Nice place. Pool needs some more warmth as do the hot tubs. Enjoyed our stay!!!!

Leisure Partner

10/10

Exceptional

03 Feb 2024

Mary

Cutest Hotel

I checked in at La pasion hotel entrance, quick checkin, lovely front desk staff. Escorted to the room, which was very cute, clean, with a nice covered balcony overlooking the pool. Small fridge with ice cube tray, if you want to make your own ice. Roof top bar only provides ice for drinks not room. Reasonable prices for drinks. Comfortable loungers poolside. Breakfast was included and selection was very good, always started with small fruit plate, coffee or juice and then your choice. Oxxo steps away, Walmart 2 blocks. 10 minute walk to the beach, if that, steps from 5th ave and secondary Addo bus stop in case you are using it. I loved the hotel and would go back in a minute. But the best part was all of the staff, so friendly and professional.

Self

10/10

Exceptional

03 Jan 2024

Glen

Excellent staff most beautiful boutique hotel everything is very well thought out from the building to all the knick knacks and furniture.
Extremely quiet right across from a huge Park and I was here at Christmas and over the New Year's and very very beautiful with Christmas decorations in the park.
What to say a special thank you with the bartender that's up on the pool side on the roof and ask for Pablo he's got the greatest story to tell you

Leisure Self

8/10

Excellent

16 Dec 2023

adnan

Property has nice common atrium/garden area that is secluded and looks like small paradise. There, among tropical trees you have two small swimming pools and jacuzzi. Its very quiet and people use it to relax and read book. This is in addition to the pool and jacuzzi on the top of building. there are also other seating areas o terraces and in hallways. It was difficult to find entrance to the hotel and we passed it few times since the main entrance to it on the side street is not used but the one on the main street facing big square and that entrance does not have the hotel name but only the name of the adjacent hotel. This was not clear from their instructions. Our room was clean and nice but small and when you put kingsize bed in it there is little room left to hardly walk around bed and only one chair without work space. That is one thing we did not like about this hotel but luckily the hotel has great common areas. Bathroom sometimes have a bit of sewage smell but that seem to be common problem for many boutique hotels. There is no coffee/tea making facility in the room and no small fridge but at the reception they have tea and coffee and even filtered drinking water which was convenient. Stuff was very friendly and gave number of great tips and suggestions. The included breakfast was very basic. Hotel is greatly located near Walmart and 5 avenue and many restaurants and beach, all in walking distance.

Leisure Partner

10/10

Exceptional

26 Oct 2023

Joshua

What a gem! We absolutely loved this place! Great breakfast included, 3 pools, 2 hot tubs, balcony, I mean could not ask for more. We loved the staff as well, so helpful and happy. We definitely want to come back to this spot sometime! Definitely book this place!

Leisure Partner

8/10

Excellent

20 Oct 2023

Mariela

It’s a small and cozy hotel. Very clean

10/10

Exceptional

01 Oct 2023

Dennis

This was a very cozy hotel, the rooms were very nice and the garden view patio felt like we were nestled in the heart of the jungle. The people at the front desk were very helpful with our luggage and with getting my TV remote to work. They also let us drop our luggage early so we could go visit Tulum!! I would give them 10 stars if I could.

Leisure Partner

10/10

Exceptional

14 Sep 2023

derwin

Exceptional, service was excellent, and even though it was not your resort choice, this service was very good. I cannot complain about anything.

Partner

4/10

Poor

09 Sep 2023

Chad

Not very friendly staff

8/10

Excellent

25 Jul 2023

Roselee

The staff very helpful.

Leisure Partner

6/10

Pleasant

24 May 2023

Viviana

The best of the hotel is the front desk service. Conrad was always very helpful.
The breakfast is ok to start the day. The room we got was OK but they need to invest in new pillows, new bed sheets, new towels and new pool towels. Also, the elevator did not work during our stay of 6 days.
The locations is very good, close to 5th Ave. and El Centro. The pictures don't reflect the reality of the hotel. I would not go back there.

Partner

10/10

Exceptional

10 Apr 2023

Cynthia

The property and rooms were VERY CLEAN. The free breakfast was marvelous with many options. The staff was helpful and very friendly.

Leisure

8/10

Excellent

12 Feb 2023

Victor

It is quaint

Leisure Self

8/10

Excellent

15 Nov 2022

Jay martin Muyco

Close to the beach and all the shooping area

10/10

Exceptional

08 Nov 2022

Benett

Nice place, great location, friendly staff.

Leisure Self

8/10

Excellent

18 Oct 2022

Victoria

For the price and free breakfast this little treasure cannot be beat. There are 3 pools and 3 hot tubs. The garden area is simply beautiful with all the green lush plants. The garden has 2 pools both which were clean and not crowded which is nice cause you can really chill out and do your own thing without feeling like you need to make small talk. There's one hot tub located in the garden and two on the roof top which is also where the other pool is. The hot tubs aren't fancy or that hot but they get the job done. I watched the sunset from the roof top many nights. The room itself is cozy it could use a fresh coat of paint but it's not disgusting. The TV and bedside clock are a bit outdated and I wouldn't consider the facilities to be luxury by \"American standards\" but it is nice enough to feel safe and comfortable. My main complaint is the bed. It's SO FIRM and not enough blankets. I woke up multiple times due to being uncomfortable. There is no iron but there is a mini fridge and hair dryer in the room. The staff was friendly and some spoke English. They were nice when I showed up at 11:30 AM and let me check in at 1:30 although check in technically starts at 3 PM. They don't have a locked luggage room but they do place your luggage where they can see it in the main lobby. This hotel is about a 5 min walk from Walmart and a 10 minute walk from 5th Ave which has all the shopping and beach access. It's a couples resort but I and other solo travelers still felt welcome!

Leisure Self

10/10

Exceptional

16 Oct 2022

Katia Beatriz

Staff was super friendly and attentive

Leisure Partner

10/10

Exceptional

03 Oct 2022

Jary

Very quaint, relaxing...

Leisure Partner

10/10

Exceptional

07 Aug 2022

Adrian

The staff was absolutely amazing! Very polite and accommodating. They gave very good recommendations for restaurants and attractions. Would definitely love to stay there again. Thank you all for your hospitality!

Leisure Partner

8/10

Excellent

27 Jul 2022

Krystal

Customer service was great! The staff is beyond helpful.

Leisure Family

6/10

Pleasant

19 Jul 2022

Reynaldo

The property is cozy but don’t expect an updated hotel. There is no AC in lobby or hotel areas, only in the room. Close to main plaza and 5th avenue. We had loud neighbors. Would be nice not to hear the bed hitting next to my wall.

Leisure Partner

6/10

Pleasant

03 Jul 2022

Thomas

- Very good stay and the staff was quite helpful
- Excellent onsite garage and secure parking
- Hot-tubs need servicing (roof-top and in garden)
- The standard room is small, but managed with 1 person
- Breakfast is great
- Close to the beach and center
- Beautiful garden and interior design!

Partner

10/10

Exceptional

22 Jun 2022

Benjamin

This is a good hotel. The structure is solid and beautiful. I gave it a 4 because it needs to be pressure washed and freshly painted inside out and it’ll be what is was intended to be. The rooms were small but very clean. The breakfast staff was the best of all. Its a great deal, especially being so close to 5th Avenue and the beach!

Business_and_leisure Friends

10/10

Exceptional

20 Jun 2022

Dogan

Close to the beach and shopping area. Clean and friendly staff.

Leisure Family

10/10

Exceptional

15 May 2022

Joey

Wonderful place

Leisure Family

10/10

Exceptional

18 Apr 2022

Deepak

Nice place to stay in Playa Del Carmen

Hotel staff was very friendly. Specially Walter who was very nice and helpful in identifying local restaurants. They could improve their breakfast choices.

Friends_and_family Family

4/10

Poor

13 Apr 2022

Paul

Nice Hotel good location - but not safe

Nice hotel ,good location- but it is really The Hotel La pasion - not sure why it has 2 names .
Nice boutique hotel roof top pool is excellent rooms are small but comfortable.
Sadly there was a fire on our 3rd night and the hotel had no fire alarms and no systems in place for such an event. Fortunately the fire brigade knocked on our door and escorted us out. There was no role call and no hotel staff enquired if all was well.

Partner

10/10

Exceptional

16 Mar 2022

Jessica Jade

Amazing

Leisure Partner

10/10

Exceptional

01 Mar 2022

Tom

Great location and great staff … that said it’s a older property and needs some renovations … I planned to stay there 10 days but ended up staying 3 weeks due to Covid infection. I was very happy to be stuck there rather at another hotel or location.

Business_and_leisure Self

10/10

Exceptional

21 Feb 2022

Catlos

Perfect settings

The hotel is right in front of the beach and pretty much you get what you paid for we feel it was a great value in a perfect spot

Partner

10/10

Exceptional

09 Feb 2022

Mark

Great Value With Outstanding Staff

The hotel was very nice, staff was incredibly friendly and accommodating. 3 different pools, including the rooftop pool with a view were nice, and there's even 2 hot tubs. The rooms were we'll apportioned, and the outdoor patios were generous. Wifi was excellent and the breakfast, which was included, was a nice value add as it was done well, had a good selection, and great service.

Partner

10/10

Exceptional

22 Jan 2022

Jayne

An oldie but goodie X

What a lovely stay we had here, we stayed on 2 more nights. The staff (especially Walter) were super friendly, asking if we were ok consistently. It's a typical Mexican feel. If you're looking for clean lines and white walls this is not for you. It's quite dark in places but honestly we loved it. Where it lacks the modern look, it is far superceded by an authentic Mexican feel. I have to mention the Artisan coffee shop underneath and the Tapas bar on the night time..right on the doorstep. Why go and pay double on 5th Avenue? The Beach is a 5 minute walk as is Walmart. Thank you for a lovely stay xx

Partner

6/10

Pleasant

19 Jan 2022

Linnea

Nice place, but impossible to navigate.

I hate to say this bc the rooms are clean, the staff is so incredibly nice, but the hotel is like a maze or a labyrinth. It was impossible to get to/from my room. I got lost every single time and there were no internal signs to help. Checking out this was a problem bc I barely made my shuttle. Otherwise the rooms are small, but clean. The bed was comfortsble. Everyone was nice, esp Walter! But this hotel entrance is hidden and hard to find. Cab drivers get mad. So I would just go to La Pasion hotel (which is connected) but could never find my room or how to get out. It was truly like a maze. If they put up maps and internal signs, that would help. I feel bad leaving a mediocre review. If it wasn’t so confusing, I’d give it a 4/5. Other guests commented on it too and constantly asked me for directions and vice versa. Again, internal signs and maps would be sooooo helpful. Thanks.

Self

8/10

Excellent

22 Oct 2021

Miguel

Very clean swimming pools, only problem was not enough light in the suites but other than that great hotel

Leisure Self

6/10

Pleasant

18 Sep 2021

Martha

Customer service is great!
Location is good.
Rooms are clean but dark light.
No nice view.

Leisure

8/10

Excellent

13 Sep 2021

Álvaro Alejandro

El hotel se encuentra frente al palacio municipal de Playa del Carmen, sin embargo el Google maps te envía por la calle tracera, las instalaciones se encuentran de acuerdo al precio, lamentablemente no pude disfrutar de las áreas de alberca, sin embargo lucian muy amenas.

Partner

10/10

Exceptional

09 Aug 2021

Richard

I enjoyed my stay. Very clean. Great location. Great staff. Great low cost option.

Self

8/10

Excellent

03 Jul 2021

Verified traveler

This was a great property the pictures are accurate. The outdoor areas and pools are very nice we enjoyed them for our one night stay. Rooms are small but adequate ours had a balcony. Elevator was not working but staff helped with luggage.
I would highly recommend this Hotel if you your on a budget. Coffee shop next door was good too.

Leisure Friends

10/10

Exceptional

25 Jun 2021

Inidia

It was a great experience our room nice and clean with a cool air. Also, employees were very polite and friendly. It's worth it just a couple of blocks from the \"5th Avenue\" were all the fun is and some tours near by.

Partner

10/10

Exceptional

11 May 2021

Verified traveler

Very safe, in front of a munipality plaza. Very close to everything. Beach is 10 mins away. 5av is 5-10 mins away. Walmart is 5-10 mins away. Oxo convenience store is around the corner. Roof top pool and two ground floor pools.

Leisure Self

10/10

Exceptional

03 May 2021

sharon

Beautiful boutique hotel

Beautiful boutique hotel. Spotlessly clean. Lovely staff. Comfiest bed. The pool area is gorgeous. A beautiful garden with two pools and a hot tub. There is also a pool and two more hot tubs on the roof. Excellent location. Easy walking distance to fifth avenue and the beach, but far enough away to be peaceful. The only downside was the dreadful wifi. However, for the price we paid we have no complaints and would definitely stay here again.

Partner

10/10

Exceptional

19 Apr 2021

Verified traveler

The hotel is close to some excellent restaurants.

Leisure Family

10/10

Exceptional

17 Apr 2021

Verified traveler

This is a gorgeous little property just 2 blocks from 5th. So close to all the fun but very quiet and just aN absolutely beautiful property. Excellent restaurant right next door as well.

Leisure Self

10/10

Exceptional

16 Apr 2021

Erick

truly great / can only warmly recommend

truly amazing staff and a fantastic location in Playa del Carmen
The only area that, to my eyes, could do well with an improvement was the bed. Big, nice but way too soft to my gusto :)
The room was absolutely fine and \"spacious\" enough but indeed at times a small desk would help. As a remote \"office\" it would not work though there is space and good wifi on the roof of the main building.
Now the air conditioning system was efficient and silent. The WiFi worked well during my 2 weeks stay with 6 to 10 Mb up and download values and there is a small fridge in the room that was very practical. The noise insulation could be better but that is only true when very loud people book some time at he hotel.
Breakfast was very good and the team was simply amazing so that ensured a great start in the day.
The guys at the reception were so helpful and so friendly. I cannot say enough.
And the hotel is a 5 minutes walk to the sea/beach and a 2 minutes walk to Walmart (very convenient ;-) ... and there are plenty of great restaurants around.
The area is quiet, especially if you get rooms facing the 2 small swimming pools on the inside.
I spent time in the morning and late evening on the roof to relax and enjoy. The few lounge chairs were great and I did \"swim\" in the pool to complete the experience.
I guess I will return asap :D
Playa was not very busy due to COVID.. which helped for getting a better experience. The best beaches are 20 to 30 minutes walk to the south. Worth the walk ;-)

Self

10/10

Exceptional

11 Apr 2021

Grant

Great

Great place great staff

Partner

10/10

Exceptional

07 Apr 2021

Jessie

Clean, Comfortable, Great Location

Check-in was quick. Staff was very friendly. Room was very comfortable. Bathroom was nice with all amenities including Robes. The location was perfect, walking distance to beach and 5th Avenue, just blocks away from Coco Bongo where all the tours pick up.
The hotel itself was very quiet though, we sat by the pools during the evening and it was very peaceful.

We stayed 2 nights and breakfast was included. Breakfast was choice of cup of coffee or glass of juice, small fruit plate and a choice of one of 6 hot items, I chose a Mexican omelet and my husband had chilaquiles with egg. Both were good and was enough food to take us through lunch on our tour.

We often stay in Playa to meet with friends before heading off to Akumal for an all inclusive stay. This hotel was perfect for our \"pit stop\". Definitely a good price.
We will definitely stay here again.

Partner

8/10

Excellent

01 Apr 2021

Jessie

Great affordable option

Nice room. Good shower. Breakfast was good.

Partner

10/10

Exceptional

20 Mar 2021

Verified traveler

I enjoyed my stay at the Hotel. It's easy to walk to everywhere. My stay was very comfortable.

Leisure Self

10/10

Exceptional

16 Mar 2021

Verified traveler

Went here with my girl friend super nice everyone is friendly and try to be as helpful as possible

Friends_and_family Partner

8/10

Excellent

10 Mar 2021

Carol

Can Recommend

I can't complain much because of the lower rate. Very nice and breakfast a nice amenity. Our toilet hugged the wall and shower door could only open half way. When we decided to stay 2 more nights, they gladly moved us.

Business

10/10

Exceptional

14 Feb 2021

Verified traveler

We had a great stay! Very close to 5th avenue as well :)

Leisure Partner

10/10

Exceptional

12 Feb 2021

Verified traveler

Staff was very friendly and helpful with any questions or concerns. Pools were not heated but very clean, however there is a heated jacuzzi open until 10pm :). Overall quiet area unless of course your neighbors decide to be noisy. I would definitely stay here again and I recommend this place for those looking to be near the strip but not right on it!

Leisure Partner

10/10

Exceptional

08 Feb 2021

Evgeniya

A Gem of a Hotel

Very lovely and cozy hotel decorated traditionally close to 5th Ave. I enjoyed everything about this hotel, and would stay again in a heart beat! The staff were very helpful and the hotel itself was just perfect!

Partner

10/10

Exceptional

06 Feb 2021

Verified traveler

Cute traditional style Mexican hotel in central Playa close to everything. Great courtyard AND roof top pools. Rooms aren’t huge but big enough and the cute common areas and delicious breakfast makes up for it!

Business Self

8/10

Excellent

13 Jan 2021

Daisuke

Great staff. Breakfast can be better, the room is lacking basic items

Leisure Partner

8/10

Excellent

10 Jan 2021

Deonte

The staff was very friendly and helpful. The room was lovely breakfast was wonderful. Would recommend

Leisure Partner

10/10

Exceptional

06 Jan 2021

Ludivina

I will totally recommend this hotel, location was perfect and the staff was just amazing. No doubt about it, book with them.

Friends_and_family Family

8/10

Excellent

03 Jan 2021

FABIOLA

It is very well located, service is excellent. It just need a maintenance.

Partner

10/10

Exceptional

31 Dec 2020

Verified traveler

Great value & good location

Great value & good location

Self

10/10

Exceptional

29 Dec 2020

bruce

Great Playa Gem

This is a great little boutique hotel a few minutes walk from the heart of Playa.

Self

10/10

Exceptional

06 Dec 2020

Carley

Great Boutique Hotel

I truly enjoyed my stay at La Leyenda. The staff was incredibly polite and accommodating, my room was clean and spacious and the location was perfect for my trip.

It was accessible to the beach, shopping and really convenient to find amazing local restaurants.

I would definitely stay here again.

Self

10/10

Exceptional

28 Nov 2020

Sarah

Lovely hotel, great stay.

This is a great boutique hotel in Playa Del Carmen. It’s combined with La Pasion so I’m not really sure which I stayed at, but I liked it. The room was good, the bed was comfy, AC was perfect, had a gorgeous balcony overlooking the pool. I stayed for a week and would gladly return.

Self

10/10

Exceptional

14 Nov 2020

Jacqueline

Hotel was very comfortable,cozy.it has a very good location and close to Quinta Avenida and Walmart is a block away.we have nice breakfast included ( omelette,coffe,bread)
We surely will return to this hotel.

Leisure Partner

10/10

Exceptional

05 Nov 2020

Lisa

I would return!

Lovely , gorgeous property. The staff did all they could to accommodate any need I had. Would stay again , and again bring earplugs (travel 101) as the old room doors make a bit of noise in the old close hallways... but the design of the place is its charm and again - the staff was so wonderful!

Self

10/10

Exceptional

15 Mar 2020

Verified traveler

The hotel closed/locked the front doors prior to the stated time both days we stayed there, but it was easy enough to access through the adjacent property 24 hours.

I initially had difficulty accessing the Wi-Fi, because the password I was given was incorrect (all letters indicated were in the wrong case) and although everyone seemed interested in helping, no one followed through. I ultimately figured out the problem on my own.

But otherwise this place was great. Our room was clean, had plenty of storage space, easily accessible outlets for charging.

The area was safe & close to attractions.

The pool area was lovely & there was plenty of shaded or sunny spots to lay down if you desire.

The breakfast was wonderful! Lots of options and plenty of tasty food, whatever you might like to have.

There are multiple convenience stores near by to get extras as needed too. Etc...

Would definitely come here again.

Leisure Partner

6/10

Pleasant

09 Feb 2020

Daniel

Hotel is ok but the room was old and tired, and designed oddly , bath was very small, the condition was less than acceptable!

Leisure Partner

10/10

Exceptional

26 Jan 2020

Frederic

Nice

Very nice

Partner

10/10

Exceptional

19 Jan 2020

Verified traveler

Location is amazing. Close to downtown and the beach, lots of restaurants nearby. Walmart was a 5 minute walk from the hotel. Close to the ADO bus terminal too. The staff is absolutely amazing and super friendly. Breakfast was delicious and staff at the restaurant were super nice. Absolutely loved the feel of the hotel, the staff, and the value.

Leisure Friends

10/10

Exceptional

14 Nov 2019

Ruchama

Good hotel
Clean
Perfect location ❤️
Thanks 🙏

Friends_and_family Friends

10/10

Exceptional

24 Aug 2019

Jennifer

Great stay, close to Quinta Avenida, secure car parking, good breakfast, nice hotel grounds and the staff is super attentive. Absolutely great for the price.

Leisure Friends

10/10

Exceptional

30 Jun 2019

Verified traveler

Everyone was so nice friendly at all the time. Breakfast was delicious and many options. Hotel is located right behind Walmart and Mega supermarket and 2-3 mins to 5th avenue. We loved it !!!

Friends_and_family Partner

8/10

Excellent

28 May 2019

Verified traveler

Great location, lovely rooms and fabulous breakfast. The place to stay while in Playa del Carmen.

Leisure Partner

10/10

Exceptional

10 May 2019

J.Delgadillo

Beautiful property as far as more “economy” hotels go. Lives up to “boutique” vibe in details and decor throughout. Clean. Reception (mostly at La Pasión after hours), clean, and wait staff were great. Close to 5ta ave, Walmart, and combis/colectivas to Tulum, Akumal, etc. Great breakfast made to order from a list of options (omelettes, sandwiches, chilaquiles, cold cuts) at the hotel restaurant on the main floor. Some minor maintenance details throughout (loose bathroom door hinges, chipped tiles, clunky secondary locks, unswept floors) but nothing the staff wouldn’t be willing to resolve if it became an issue. Would recommend to friends and family.

Leisure Self

10/10

Exceptional

28 Apr 2019

Alex

Very friendly staffs, great looking pool area. Overall very pleased with our choice.

Leisure Partner

10/10

Exceptional

05 Apr 2019

Verified traveler

Staff services is excellent plus the hotel is in good condition and very clean.

Leisure Partner

2/10

Poor

06 Mar 2019

Verified traveler

The whole experience at this place was HORRIBLE, the hotel lost power on one of the hottest days of our stay and they didn't have a contingency plan, they didn't have water for guests, we had to ask for it, we couldn't use the bathroom cause there was no water so if you needed to use the restroom they will grab water from the pool for you to flush the toilet.
The employees were smoking on the common areas.
The person who said it was the manager told us that if we were not happy we could check out and look for another hotel! We asked if we would get credited for the nights we didn't use and he said yes.
More than 2 weeks passed after we came back to the US and the credit never made it to my card, when contacted the hotel, the person who said it was the manager in charge said he didn't know anything about the case and that the name they gave me for the person who was supposed to be the manager didn't work there.
Overall a horrible experience!

Leisure Partner

8/10

Excellent

21 Feb 2019

Daniel

Location of this hotel is good avoid 5th Ave crowd and breakfast place with awesome local street view.

10/10

Exceptional

09 Feb 2019

Verified traveler

Little gem a few blocks from noise and tumult of the beach. Attentive staff, great breakfast. Would definitely go back.

Leisure Partner

10/10

Exceptional

28 Jan 2019

Verified traveler

La Leyenda was the best hotel I have ever stayed at! We were in Mexico for 9 days and our 3 days in Playa del Carmen were some of our favorites thanks to this amazing spot and the exceptional service. The rooftop pool/hot tub area is perfect with lots of shaded beds, loungers, and an excellent bartender! It wasn't crowded so we always felt like it was our own little piece of paradise. There are also 2 more pools and a hot tub on the ground level with a cool jungle vibe. The included breakfast is amazing (you get to choose from a menu of hot egg dishes and traditional mexican dishes). What really makes this place stand out is the service. The hotel staff who checked us in and helped us out during our stay were all incredible. We met some guests, who were regulars, and ended up going out on the town with them! This is a true gem. We will definitely be back.

Leisure Partner

8/10

Excellent

02 Jan 2019

Federico

Staff was very attentive and friendly. Room was small but enough for a short stay. Breakfast was excellent. Highly recommend Spanish restaurant for dinner

Leisure Partner

10/10

Exceptional

27 Dec 2018

Verified traveler

Really beautiful and comfort place. Staff are great and really serviente.

8/10

Excellent

26 Dec 2018

Michael

Very nice boutique adults only hotel, a few blocks away from the mob scene, facing a very pleasant local plaza. The staff is exceptionally nice and accommodating

10/10

Exceptional

26 Nov 2018

Verified traveler

Super cute and well run boutique hotel! We had a great stay, and would definitely return!

Leisure Partner

8/10

Excellent

24 Apr 2026

Cedric

El Hotel ahora se llama “La Pasión”. Tuvimos muy buena estancia y buen hotel relación calidad-precio. No es un hotel de lujo, pero tiene todo lo necesario para hospedarse varias noches y pasar unas buenas vacaciones!

La habitación es grande con televisión con Netflix, aire acondicionado, una nevera pequeña, una cama doble (Kingsize) muy cómoda, un balcón para sentarse y relajarse (tiene dos sillas grandes y una mesita pequeña) y con buenas vistas al patio interior lleno de plantas bien cuidadas, donde están las piscinas. En el baño renuevan diariamente botes champú, jabón de manos, acondicionador para el pelo, bodylotion, discos de algodón y bastoncillos para los oídos. Además de toallas de cuerpo tanto para la ducha como para la pisicina. En el baño deberían renovar la ducha (sobre todo la alcachofa) y el lavabo de manos, por el resto no hay quejas.

En el hotel hay tres piscinas de tamaño medio: dos en el patio interior del hotel y una en la terraza de la azotea. Antes había varios jacuzzis, pero ahora están fuera de servicio y los han rellenado con plantas para decorar. ESO DEBERÍA APARECER EN LA WEB. En ambas áreas hay duchas al lado de las piscinas y dos baños. Además, en la terraza hay una barra para pedirse bebidas que abre a partir del mediodía.

Si reservas el desayuno incluido tienes la opción de elegir un plato principal y una bebida, que siempre vendrán acompañados de un plato de fruta fresca cortada. En nuestro caso: melón, sandía y papaya.

10/10

Exceptional

14 Mar 2026

Gilberto

O quarto era comodo porém o banheiro era mal distribuido. Os funcionarios gentis, a localização para quem gosta do centro é exelente. Se o bar da cobertura fosse melhor, ficaria mais tempo lá. Otimo benefícios/custo. Porem o café da manhã requer mais atenção.

Partner

8/10

Excellent

24 Feb 2026

Melissa

El personal muy amable y buena ubicación.

Partner

6/10

Pleasant

23 Feb 2026

Alma

Väldigt trevlig personal. Hotellet är dock nergånget. Lakan och handdukar var slitna, vatten från duschen rann ut UNDER duschväggen, drängarna knappt något varmvatten.

Partner

4/10

Poor

23 Nov 2025

sedami

Pour commencer l'entrée par rappport à l'adresse est source de confusion et m'a fait perdre beaucoup de temps pour trouver. Ensuite j'ai réservé une chambre avec un grand lit et vue sur la ville et je me suis retrouvé dans une chambre avec 2 petits lits. Après il y a un manque énorme de modernité dans les chambres ou il n'y a que 2 prises électriques (dont uen dans la salle de bain) pour recharger le téléphone. Au moment de ma réservation dans le descriptif il y avait le petit dejeuner pour qu'au final on m'annonce pendant mon séjour qu'il n'était pas inclus et pour finir la nonchalance de la personne à la réception qui s'en fichait d'etre la ou pas. Bref je ne renouvellerai pas l'expérience

Partner

10/10

Exceptional

21 Jul 2025

Claudio

Recomendo

Excelente experiência. Equipe sempre atenta e muito solicita. O hotel tem boas piscinas, um café da manhã básico, mas bem gostoso e bem feito. Tivemos também ótimas dicas de roteiros e passeios. Voltaremos certamente. Obs: o hotel na prática é o la passion. Muito bem localizado. Sem barulho, mas perto de tudo.

Partner

10/10

Exceptional

03 Apr 2025

ANTONIO P

Hotel excelente exceto cobrança de gorjeta no cafe

Hotel surpreendente, com pinturas nos corredores e vão central com vegetação e chafariz. Muito bonito. Eoof top com piscina e bom atendimento.
Exceção o atendimento no café da manhã, não atendiam bem, e vinham tentar cobrar gorjeta todos os dias, mesmo para café da manhã incluso.

Friends_and_family Friends