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Zihil Ha By Ours

Riviera Maya / Playa del Carmen · Mexico

Calle 8 Nte Gonzalo GuerreroView location

8.0/10Excellent22 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort8.0/108.0
Condition8.4/108.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Zihil Ha By Ours

With a stay at Zihil Ha by OÜRS, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 7 minutes by foot from Playa del Carmen Main Beach.

This hotel is 0.5 mi (0.8 km) from Playacar Beach and 0.5 mi (0.8 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and ceiling fans, and housekeeping is provided daily. null

Popular amenities

Free WiFi
Dining services

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available No elevators No alcohol served onsite No alcohol allowed onsite No front desk Events/parties not allowed Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Important information

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • Alcohol is not served or permitted at this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. The host will greet guests on arrival. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: PayPal
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Italian

    Spanish

Nearby attractions

Central Square 0.1 km / 0.1 mi
3D Museum of Wonders 0.1 km / 0.1 mi
Mercado Playa del Carmen 0.2 km / 0.1 mi
Chabad Playa del Carmen 0.2 km / 0.1 mi
Quinta Avenida 0.2 km / 0.1 mi
Frida Kahlo Museum 0.2 km / 0.1 mi
Riviera Gran Casino 0.2 km / 0.1 mi
Nuestra Senora del Carmen Catholic Church 0.3 km / 0.2 mi
Calle 12 0.3 km / 0.2 mi
Playa del Carmen Lighthouse 0.4 km / 0.3 mi
Calle Corazón 0.4 km / 0.3 mi
Quinta Alegría Shopping Mall 0.5 km / 0.3 mi
Playa del Carmen Main Beach 0.6 km / 0.4 mi
Founders Park 0.6 km / 0.4 mi
Portal Maya 0.7 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Zihil Ha By Ours

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Zihil Ha By Ours

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Zihil Ha By Ours

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Zihil Ha By Ours

8.0
Excellent
22 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
8.4 /10
Amenities
8.4 /10
5 reviews shown
6/10
Pleasant
06 Aug 2025
jatinder
Bad mattress. , no got water
Leisure Family
8/10
Excellent
06 Mar 2025
ELIAS

Muy bueno

Muy conbeniente localisado
Business
10/10
Exceptional
28 Jul 2026
Nestor
Muy recomendado.

Buena ubicación, personal atento, limpia.
4/10
Poor
11 Jul 2026
Joel
La falta de comunicación, no es un hotel es Airbnb al parecer no estuve esperando 2 horas para que me mandaran que habitación era y poder entrar fatal
Self
10/10
Exceptional
06 Jun 2026
Miguel
Excelente lugar y gran ubicación todo está cerca y la atención de lo mejor
Self

Location & surroundings

Zihil Ha By Ours
Calle 8 Nte Gonzalo Guerrero, Playa Del Carmen, Mexico

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