Condohotel Fabiola

Mexico , Riviera Maya / Playa del Carmen
PLAYA DEL CARMEN, Calle 10 bis, entre 15 y 20
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50 reviews shown

8/10

Excellent

16 Mar 2026

Ravit

The hotel itslef is very nicely maintained, clean and ths staff is very friendly. But, at night, there is absolutely no peaceful rest. Between the 2 restaurants across the street blasting their music until 3AM for the 6 people sitting outside or the parties at the casino rooftop hotel next door, do not expect to sleep quietly. Even with ear plugs, you will be tired the following day. If this excessive noise didnt exist or if the hotel has noise resistant windows and patio doors, this place would be a gem.

Friends

10/10

Exceptional

11 Mar 2026

Bryan

We stayed here for 2 night before our all inclusive resort and we wished we would have stayed longer. Location is perfect and vibes around the hotel are amazing

10/10

Exceptional

19 Feb 2026

Rebecca

Great location! Off a somewhat busy street, but it was very quiet in the room. Good AC, helpful staff, and spacious, clean room. Would definitely stay here again.

Friends_and_family Friends

6/10

Pleasant

22 Jan 2026

Nicholas

Staff was courteous. Short walk to 5th Avenue was the big plus. But place, overall, was just OK. Had to switch rooms after the first night because the first room was extremely loud at night until after 2 in the morning. Impossible to sleep. Music and loud singing blaring into the room. The second room was slightly better noise wise but, not great, and oddly, there were no lamps in the bedroom so it was quite dark after dark, and the WiFi was pretty spotty/unreliable which was frustrating. Also, the hot tub wasn’t working while we were there which was another disappointment.

Leisure Friends

10/10

Exceptional

17 Jan 2026

Georgina

Me llevé una muy buena sorpresa al llegar, un lugar seguro, limpio, amplio, cerca de la quinta avenida, a dos cuadras de Walmart, a una cuadra de una estación Ado, con estacionamiento sin costo, un muy buen concepto, yo reservé una noche y me quedé tres, volveré sin duda

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Rigoberto

I normally stay at resorts. Due to special circumstances, I needed a hotel for a couple of days. This thing is two blocks from fifth Street, it is quiet, and I was completely surprised at how nice it is. Very low-key well maintained. I had a kitchen with a full refrigerator, microwave, exhaust, stove, sink, small dining table, pantry, and they provide dishes, cooking supplies, forks, knives, mugs, and glasses.

The bedroom was a separate room with an attached bathroom. Everything was very comfortable very clean. Very small balcony, but enough for a couple of chairs that overlooked the street.

A few dumb things they could improve on, and all of these could be easily fixed by the hotel. There was no iron or ironing board. The Frontdesk provided me with the iron, but the ironing board was not available. The iron had a short cord on it, maybe 4 1/2 feet. This was annoying because you had to find an outlet and find somewhere/thing to use as an ironing board. The phone number listed in Expedia to call them doesn’t work.

Because I plan to return, I asked multiple times if the two bedroom room was available and a few days later, once I had left to a resort, I returned and asked if I could see any rooms to show my a friend. They said none were available each time, but for some reason, I just didn’t believe him. It was weird.

You can’t go wrong staying here if you just need a good comfortable safe hotel that looks great.

Leisure Self

10/10

Exceptional

06 Nov 2025

Alejandro

Easy check-in, clean, cozy 10/10

Leisure Self

10/10

Exceptional

04 Nov 2025

Matthew

Clean, good service, great location, low shower head water pressure but everything else was great

Leisure Self

8/10

Excellent

02 Nov 2025

James

Third stay and will.be back. The property is well run, rooms and large and clean, the pool area is a nice place to unwind. Pool was cold due to lack of direct sunlight and the usual Mexican issuesl of lower water pressure were present.

10/10

Exceptional

28 Oct 2025

Kevin

Clean room, friendly helpful staff, and good location very close to 5th Avenue.

Leisure Family_with_children

10/10

Exceptional

23 Oct 2025

Arnoldo m

This property was very comfortable and very safe. The staff availability was on point and everyone including the cleaning staff were very friendly.

Leisure Family_with_children

8/10

Excellent

12 Jun 2025

Kristina Maria

Amazing staff! Enjoyed my time at this hotel but it’s clear that the rooms need some TLC. Very convenient location and I felt very safe. Sheets and towels were always clean

10/10

Exceptional

27 Jul 2023

Aguevaren

We loved this place. I couldn’t find one thing to dislike.

Leisure Family_with_children

8/10

Excellent

01 Feb 2023

Bethany

Would stay again

We had a good stay here. Would consider staying again.
Pros: spacious rooms, parking, really great area, great staff
Cons: jacuzzi is not hot (we wanted a hot tub which is why we picked this place), our fridge was broken (we bought coffee and milk but the milk went bad), ac in bedrooms didn't get very cold but it was cold enough

Friends_and_family Friends

10/10

Exceptional

30 Mar 2022

Wallace

Room was clean and well decorated. Check in staff was nice

10/10

Exceptional

20 Mar 2022

Michelle Kathleen

Property was well cared for and in a great location.

Leisure Family

10/10

Exceptional

04 Mar 2022

Kerry

Charming clean condo in an amazing location. This is a hidden gem with a beautiful court pool area that was hardly used. Note that there is not too much sun at the pool. There is also a roof top patio area that was accessible, perhaps because the unit upstairs was vacant. We would have our morning coffee up there. Or an evening drink. Our condo unit had a full kitchen living room and king bed.. which was a little hard. The bathroom has pretty tile. The area is super safe with tons of local and touristy eateries and shops. The beach is only 2-3 block away. Fabiola offers great value in a perfect location. I will stay here again.

Leisure Partner

8/10

Excellent

28 Nov 2021

Moises

Lets start with this , for the price you cannot beat it - but there is a few ways this property could be improved . There is an extremely limited kitchen. You really cannot cook a whole meal , but definitely house some late night drinks and snacks! No oven , but has a brand new microwave and cold fridge . The stove top was gas so you need a lighter to use it fyi .The water pressure in the shower was very low and hot water went quick . But it wasn't cold let's say lukewarm. We reserved it for 3 persons however only got two towels.. there is a sleeper couch but they offer no extra linens - go prepared with your own . No napkins ,only a small towel . You can easily buy these necessities at the mega market couple of blocks down however . This property could at least offer a single good sized pan and basic cooking utensils( there are none ) . To the great points -Location was awesome ! Only a couple blocks from the party streets . Across the street from this hotel there is a restaurant and a mini mart . Very convenient. AC gets super cold , no complaints ! The TV offers only spanish channels BUT its a smart TV so I was able to connect to my own netflix account. We were extremely happy with this option . King bed sufficed ( two twins put together ) but we slept just fine. The pool was steps from our door - smaller - but quiant and cute .

Leisure Family_with_children

8/10

Excellent

16 Nov 2021

Heidi

Awesome location. There are only a few minor issues with the room (we had what they call the Attic). There are not enough electrical outlets and there is no full length mirror. There should at least be an outlet in the bathroom. When it came time to charge both our phones at the same time at night, not having an outlet on both sides of the bed became an issue. Another issue was that the bathroom smelled a bit funky (plumbing issue perhaps?). Having said that, we’d definitely stay again at this hotel. The price and location are great. Recommended.

Leisure Partner

10/10

Exceptional

18 Oct 2021

Luis

Very close to all the action in Playa Del Carmen. Only 2 blocks from 5th street
Property is very well maintained. Felt like home even though you're in a hotel.
Staff was very friendly and professional

Leisure Partner

6/10

Pleasant

11 Oct 2021

Jason

Dirty pool area no Accommodations no channels on tv overpriced taxi service/covid test… don’t plan on ever staying here again

Leisure Self

10/10

Exceptional

15 Aug 2021

Verified traveler

Great location, clean, great aesthetics, personable and helpful crew, great prices, overall great experience.

Leisure Partner

10/10

Exceptional

31 Jul 2021

Verified traveler

This place was amazing! We stayed in the loft room with two bedrooms. It was very spacious and looked just like the pictures. The pool and lobby area was gorgeous, just like the pictures. It is close to stores, restaurants and a short walk to the beach. Perfect location! There is a doorman which feels safe. We did recieve daily cleaning service (changed towels in bathroom tidying up) we did however find clothes from previous guest hanging in the closet which were not removed. All in all this place is great, and the people managing are very friendly, they helped us print documents that we needed without any hesitation. Very helpful and nice people. I sent a message before arrival they responded that everything is ready and they turned on the AC before getting there and it was amazing to walk into a nice cool room 😌

Leisure Friends

10/10

Exceptional

21 Jul 2021

Verified traveler

We enjoyed the friendliness of all the staff, everyone was very friendly and helpful during our stay. We highly recommend this place due to its close proximity to everything as well as it’s privacy.

Business_and_leisure Family

10/10

Exceptional

08 Jul 2021

Verified traveler

I’m just here to boost their ratings again. I have stayed multiple times with this property, & have to say they’re hands down my favorite in PDC. I have left a rather detailed review once before, so I’ll keep this one simple: YOU’RE GOING TO LOVE THIS PLACE, just book it! :)
The staff is lovely, & each unit is like a home away from home. The pool is wonderful, the property is secure & quiet. I’ll always come back to Fabiola.

Leisure Self

10/10

Exceptional

21 Jun 2021

Verified traveler

Maybe due to covid, but we got a killer deal and I had booked so far in advance that I didn't remember what I had booked. And boy were we surprised! It was a HUGE apartment with two master bedrooms with king size beds and beautiful bathrooms. It was absolutely gorgeous. This was the \"premium 2 bedroom apartment.\" It was decorated tastefully as well, and there were two small balconies, handy for drying clothing and equipment. The apartments use keycodes to enter, so that's really handy if you are in a group (so everyone can get in without a physical key). The pool is nice, with lush vegetation. There's also a rooftop patio, though we didn't really use it.
Wifi was good but cut in and out once in a while - no biggie. We hope to stay here again on our next trip. It will be the FIRST hotel I check...simply amazing!!!

Leisure Friends

10/10

Exceptional

30 Apr 2021

Verified traveler

The property is very quaint and cute. The design and feel is very nice.

Leisure Family

10/10

Exceptional

21 Apr 2021

Verified traveler

Super cute hotel with an amazingly friendly staff. I can’t find one wrong thing to say about my experience here, it was all perfect! The room & outside facilities & amenities were all very clean & well kept. I come to Playa Del Carmen often, & I’m pretty sure I finally found the place I’ll call home away from home.

Leisure Self

10/10

Exceptional

11 Apr 2021

Verified traveler

Very friendly staff and took care of needs.

Leisure Self

10/10

Exceptional

05 Apr 2021

Verified traveler

This property is super clean, beautifully decorated, spacious and safe. The staff is always available to you. It's just a wonderful place to stay when visiting Playa Del Carmen. My family felt very comfortable there. We'll definitely stay there again in the future.

Leisure Family

8/10

Excellent

07 Mar 2021

Verified traveler

I loved the apartment style of the hotel.. but our television kept disconnecting itself from the WiFi and it was tedious to get someone to come fix it. Also, the hot tub next to the pool wasn’t hot? It was the same exact temperature as the pool. But those are small issues compared to how everything else was.

Leisure Partner

10/10

Exceptional

25 Feb 2021

Verified traveler

Great apart hotel. Staff is very friendly and always ready to help in any need.

Business Self

10/10

Exceptional

31 Jan 2021

Terrence

Was a good stay, would go back and stay with them again. Clean nice staff, hellpful and happy. The area was not in the partu zone so wasnt to loud but could still hear loud music which wasnt there fault. Not enough of a complaint to make a deal about or keep usbfrom staying again.

Business_and_leisure Family_with_children

8/10

Excellent

08 Jan 2021

Verified traveler

It is a walking distance to everything. Food, pier, all stores

Leisure Family

8/10

Excellent

08 Jan 2021

Lance

The staff friendly and so willing to. Great location. Very clean. The only down fall was the hot water was only hot for a few minutes and the it was only Luke warm after that. I would stay again in a heat beat!

Leisure Partner

10/10

Exceptional

05 Jan 2021

Verified traveler

Isis was friendly, and helpful. She made me feel at home.

Leisure Self

8/10

Excellent

03 Mar 2020

MarkY

The hotel is in a great location, the staff is extremely friendly and the price was great.

Leisure Partner

8/10

Excellent

16 Feb 2020

Alisha

First trip to Mexico

First visit to Mexico and the staff at Fabiola were very helpful and welcoming. I am very OCD when it comes to cleanliness and I can honestly say the cleanliness met my standards! Felt very safe as well. Only downside is the \"hot tub\" is only a jetted tub, it's not hot water. Other than that and some all night partying noise on the streets (which we completely expected in that area) our stay was great.

Friends_and_family Family

8/10

Excellent

03 Feb 2020

Verified traveler

The property is very well located, short walk to the beaches and main drag but far enough to be reasonably quiet. The property is well kept but the pool area gets no sun at all. My room was large and very nicely appointed. Limited kitchen utensils, no coffee or paper towels.
Staff was very pleasant and helpful.

Leisure Self

6/10

Pleasant

29 Jul 2019

Verified traveler

Water was turned off for some of the day. There was a cockroach in our room on arrival. Front gate is quite noisy at night with people coming and going. Paid too much for what we got. Best thing about staying here is that the restaurant Zitla is about 30 steps away and that place is beautiful and the food is incredible

10/10

Exceptional

25 Jun 2019

Martin

Amazing Staff!

The place was very quiet and the rooms were nice and comfortable. The bathroom could have used some updating but it didn't matter...that is just nitpicking at this time. Everything else was perfect.

The staff though...AMAZING! They saw that it was my girlfriend's birthday and they left us a nice note with a bottle of campaign as well as a heart shaped by flower petals on the kitchen counter. When we arrived she was so excited that I made this happen and I told her that as much as I would have loved to have been the one that thought about this, it was purely the hotel and the staff.

Thank you for such an awesome detail. That in itself was one of our trip's highlights.

Partner

10/10

Exceptional

15 Apr 2019

Verified traveler

The service was great! The repetitionist was very nice. The room was clean. The location was great. The pool is small. The water was cold and not very clean.

Friends_and_family Partner

10/10

Exceptional

25 Jan 2019

Verified traveler

Hotel has a beautiful pool atrium, free parking with good location. Overall the room was nice and comfortable.

Leisure Friends

10/10

Exceptional

12 Feb 2018

Jesse

Older hotel, comfortable, great value & location

The Fabiola has a superb location, two blocks from 5th Ave, loads of very good restaurants nearby, two blocks from one of the ADO stations to and from the Cancun airport. There is a tradeoff for the more central location; Mamitas beach is about a one mile walk, not quite as convenient. The staff is friendly, helpful, bilingual. I don't like glitzy, new, expensive hotels. That's a perverse version of Mexico. If you want shiny surfaces, stay someplace else. Some aspects of the Fabiola are dated, but didn't detract from the comfort or enjoyment of the hotel. Only downside, the net service was sometimes very slow. We would happily stay at the Fabiola again.

Partner

6/10

Pleasant

11 Feb 2018

Michael

Very noisy location

The condo was very clean and the room was spacious. The service was excellent. Unfortunately, the king-size bed was horrible - I could feel the springs poking through as I moved around in the bed. The hotel is located on a very busy intersection and has no sound insulation. I could hear car traffic (with honking) all night long; very difficult to sleep through this, even with earplugs. And the air conditioner - it is mounted in the bedroom and is as loud as the traffic. I do not recommend this condo if sleep is important.

8/10

Excellent

01 Dec 2017

Great location

Only negative commons is- We were on the ground floor and people kept ringing the entry bell at all hours and kept us awake.

8/10

Excellent

19 Aug 2016

VLAD

my new favorite hotel in PDC

Great value for a price. Walmart is a block away. The area is very quiet. Hotel is well kept. Kitchen, free drinking water, wi-fi. Make sure you let the hotel know when you arrive. The hotel does not have 24 hour front desk.

Partner

8/10

Excellent

25 Feb 2016

Aleksee

Comfortable stay in the heart of Playa Del Carmen

Nothing more than was offered - very comfortable and quiet room with brand new equipment and tiny kitchen module. Very friendly stuff.

Partner

2/10

Poor

12 Feb 2026

Javier

Servicio de facturación pésimo (su proceso de facturación es de 15 dias). Nada recomendable si son viajeros de negocio. Lo peor es que indiqué en varias ocasiones (por lo menos en 5), que requería factura y jamas me indicaron el tiempo que demoraban en facturar. Si me lo hubieran indicado definitivamente no me hospedada.

Business

10/10

Exceptional

25 Jan 2026

Palmira

Me encantó

Leisure Family