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Pelicano Inn

Riviera Maya / Playa del Carmen · Mexico

Zona Federal Maritima between Street 6 & 8View location

8.4/10Excellent404 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort7.0/107.0
Condition7.8/107.8
Location9.4/109.4
Neighborhood9.2/109.2
Amenities8.4/108.4
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  • Beach hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pelicano Inn

This hotel is located in the heart of Playa del Carmen, directly beside the beach and 5th Avenue, a bustling area filled with restaurants and nightlife. Guests can also easily access public transport to Cancún, Xcaret, and other destinations within a short 150-meter walk.

This three-story hotel features 40 rooms, including two Honeymoon Suites, two beachfront rooms on the first floor, two more beachfront rooms on the second floor with extraordinary ocean views, and several Garden View rooms.

All rooms are equipped with a private bathroom with shower, two beds, a minibar/fridge, air conditioning, a safe, and a balcony or terrace with a table and chairs.

Hotel facilities include a beachfront restaurant and beach club open from 7:00 am to 7:00 pm, a gym, and a massage area overlooking the beach on the third floor. The front desk is available 24 hours a day, and staff speak both English and Spanish.

Read more about this hotelShow less

With a stay at Pelicano Inn Playa del Carmen - Beachfront Hotel, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach.

This beach hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.4 mi (0.7 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and LED televisions. Digital television is provided for your entertainment.

Bathrooms have showers and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily. Featured amenities include multilingual staff and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Bar/Lounge
Airport transfers
Dining services
Concierge
Entertainment
Beach services
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Minimum guest age is 18 By ocean Noise-free rooms not guaranteed Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 008-007-002122/2025
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
    • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between 9:00 AM and 3:00 PM
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Frida Kahlo Museum 0.1 km / 0.1 mi
Quinta Avenida 0.1 km / 0.1 mi
Playa del Carmen Lighthouse 0.2 km / 0.1 mi
3D Museum of Wonders 0.2 km / 0.1 mi
Chabad Playa del Carmen 0.3 km / 0.2 mi
Mercado Playa del Carmen 0.3 km / 0.2 mi
Calle 12 0.3 km / 0.2 mi
Calle Corazón 0.3 km / 0.2 mi
Central Square 0.3 km / 0.2 mi
Riviera Gran Casino 0.4 km / 0.3 mi
Playa del Carmen Main Beach 0.5 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church 0.5 km / 0.3 mi
Quinta Alegría Shopping Mall 0.5 km / 0.3 mi
Founders Park 0.5 km / 0.3 mi
Portal Maya 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2008
  • Total number of rooms: 40
  • Number of floors (main building): 2
  • Annexe (s): 1
  • Double rooms: 37
  • Suites: 2
  • hotel
  • MasterCard
  • Visa
  • Visa Electrón
  • EuroCard
  • Beach
Show 26 more facilities & services
  • Golf course
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hire
  • Airport ShuttleExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Private beach area
  • Café
  • Bar
  • Restaurant
  • Sun loungers
  • Parasols
  • Breakfast
  • Set menu lunch
  • Breakfast and lunch
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXE OCEAN FRONTQUADRUPLE • DELUXE OCEAN FRONTQUA.DX-OF

    Photos are not available for this room type.

    Pelicano Inn

    QUADRUPLE DELUXE OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE OCEAN FRONTSUITE • DELUXE OCEAN FRONTSUI.DX-OF

    Photos are not available for this room type.

    Pelicano Inn

    SUITE DELUXE OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Pelicano Inn

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Pelicano Inn

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Pelicano Inn

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Pelicano Inn

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Pelicano Inn

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Pelicano Inn

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 3Room • CAPACITY 3ROO.C3

    Photos are not available for this room type.

    Pelicano Inn

    Room CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE HONEYMOONSUITE • HONEYMOONSUI.HM-1

    Photos are not available for this room type.

    Pelicano Inn

    SUITE HONEYMOON

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    HONEYMOON

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.HM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH VIEWSFAMILY ROOM • WITH VIEWSFAM.WV

    Photos are not available for this room type.

    Pelicano Inn

    FAMILY ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEWDBL.GV

    Photos are not available for this room type.

    Pelicano Inn

    DOUBLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE OCEAN FRONTQUADRUPLE • OCEAN FRONTQUA.OF

    Photos are not available for this room type.

    Pelicano Inn

    QUADRUPLE OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDSDBL.2D-DX

    Photos are not available for this room type.

    Pelicano Inn

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN FRONTSUITE • OCEAN FRONTSUI.OF-1

    Photos are not available for this room type.

    Pelicano Inn

    SUITE OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OF-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH JACUZZIRoom • WITH JACUZZIROO.JA

    Photos are not available for this room type.

    Pelicano Inn

    Room WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Pelicano Inn

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE OCEAN VIEWQUADRUPLE • OCEAN VIEWQUA.OV

    Photos are not available for this room type.

    Pelicano Inn

    QUADRUPLE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room OCEAN FRONTRoom • OCEAN FRONTROO.OF

    Photos are not available for this room type.

    Pelicano Inn

    Room OCEAN FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    OCEAN FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OF

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE OCEAN VIEW TWO DOUBLE BEDSSUITE • OCEAN VIEW TWO DOUBLE BEDSSUI.2D-OV

    Photos are not available for this room type.

    Pelicano Inn

    SUITE OCEAN VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    OCEAN VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room OCEAN VIEWRoom • OCEAN VIEWROO.OV

    Photos are not available for this room type.

    Pelicano Inn

    Room OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Pelicano Inn

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Pelicano Inn

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SEA VIEWFAMILY ROOM • SEA VIEWFAM.VM

    Photos are not available for this room type.

    Pelicano Inn

    FAMILY ROOM SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SEA VIEWJUNIOR SUITE • SEA VIEWJSU.VM

    Photos are not available for this room type.

    Pelicano Inn

    JUNIOR SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Pelicano Inn

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Pelicano Inn

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE GARDEN VIEWJUNIOR SUITE • GARDEN VIEWJSU.GV

    Photos are not available for this room type.

    Pelicano Inn

    JUNIOR SUITE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE GARDEN VIEWFAMILY ROOM • DELUXE GARDEN VIEWFAM.DX-GV

    Photos are not available for this room type.

    Pelicano Inn

    FAMILY ROOM DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED WITH JACUZZIDOUBLE • KING BED WITH JACUZZIDBL.JA-KG

    Photos are not available for this room type.

    Pelicano Inn

    DOUBLE KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEWSUITE • SEA VIEWSUI.VM

    Photos are not available for this room type.

    Pelicano Inn

    SUITE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CAPACITY 4QUADRUPLE • CAPACITY 4QUA.C4

    Photos are not available for this room type.

    Pelicano Inn

    QUADRUPLE CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 134 m²DBL.ST

    Photos are not available for this room type.

    Pelicano Inn

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    134 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Bathroom
    • Safe
    • Balcony
    • Terrace
    • Wi-fi
    • Wake-up service
    • Fan
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Fridge
    • Minibar
    • TV
    • Direct dial telephone
    • Shower
    • Central heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

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    Pelicano Inn

    DOUBLE TWO DOUBLE BEDS

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

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  • Room DELUXE WITH BALCONYRoom • DELUXE WITH BALCONYROO.BL-DX

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    Pelicano Inn

    Room DELUXE WITH BALCONY

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    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-DX

    Limited room details from hotel

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  • QUADRUPLE SEA VIEWQUADRUPLE • SEA VIEWQUA.VM

    Photos are not available for this room type.

    Pelicano Inn

    QUADRUPLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VM

    Limited room details from hotel

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  • JUNIOR SUITE OCEAN VIEWJUNIOR SUITE • OCEAN VIEWJSU.OV

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    Pelicano Inn

    JUNIOR SUITE OCEAN VIEW

    Room photos

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.OV

    Limited room details from hotel

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  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

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    Pelicano Inn

    JUNIOR SUITE STANDARD

    Room photos

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE OCEAN FRONT TWO DOUBLE BEDSDOUBLE • OCEAN FRONT TWO DOUBLE BEDSDBL.2D-OF

    Photos are not available for this room type.

    Pelicano Inn

    DOUBLE OCEAN FRONT TWO DOUBLE BEDS

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    OCEAN FRONT TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-OF

    Limited room details from hotel

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  • Room SEA VIEWRoom • SEA VIEWROO.VM

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    Pelicano Inn

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GARDEN VIEWQUADRUPLE • GARDEN VIEWQUA.GV

    Photos are not available for this room type.

    Pelicano Inn

    QUADRUPLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Pelicano Inn

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Pelicano Inn

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 2Room • CAPACITY 2ROO.C2

    Photos are not available for this room type.

    Pelicano Inn

    Room CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEW WITH BALCONYRoom • GARDEN VIEW WITH BALCONYROO.BL-GV

    Photos are not available for this room type.

    Pelicano Inn

    Room GARDEN VIEW WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Pelicano Inn

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Pelicano Inn

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Pelicano Inn

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE OCEAN VIEW KING BEDJUNIOR SUITE • OCEAN VIEW KING BEDJSU.KG-OV

    Photos are not available for this room type.

    Pelicano Inn

    JUNIOR SUITE OCEAN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    OCEAN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH BALCONYTWIN • WITH BALCONYTWN.BL

    Photos are not available for this room type.

    Pelicano Inn

    TWIN WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM

    Photos are not available for this room type.

    Pelicano Inn

    DOUBLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Pelicano Inn

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH BALCONYQUADRUPLE • WITH BALCONYQUA.BL

    Photos are not available for this room type.

    Pelicano Inn

    QUADRUPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pelicano Inn

8.4
Excellent
404 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
7.0 /10
Condition
7.8 /10
Location
9.4 /10
Neighborhood
9.2 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
28 Jul 2026
Victoria
No hay elevator y con el equitable pesado es un problema
10/10
Exceptional
06 Jul 2026
Karol
All was amazing
Family_with_children
10/10
Exceptional
06 Jul 2026
Karol
All perfect
Family_with_children
10/10
Exceptional
06 Jul 2026
Karol
Everything
Family_with_children
10/10
Exceptional
30 Jun 2026
Emilia
Great service
Family
2/10
Poor
22 Jun 2026
Anna
This was the worst hotel we have ever stayed at I would not recommend it to anyone. We had to switch rooms multiple times because the AC went out. The toilet was clogged. The shower was clogged multiple family members of our stayed there and we were rotating rooms because the AC kept going out on the rooms. When we were there, they had rolling blackouts and construction going on. The front desk staff was very rude. Anytime we asked for toilet paper or towels. The only good thing about this place was the breakfast.
Family_with_children
10/10
Exceptional
21 Jun 2026
Jessica
Our room was very accommodating and clean with great air conditioning. I would love a little table and chairs or some more space to put belongings but over very satisfied. The restaurant has a great breakfast selection and the drinks at the bar are phenomenal! It is seaweed season but we were aware and did some island hoping.
Family_with_children
10/10
Exceptional
16 Jun 2026
Karol
Best hotel Around
Family_with_children
8/10
Excellent
13 Jun 2026
Caroline
Air conditioning
Spacious suite at a good price
Traditional style design with Spanish style tiling, lovely setting with beautiful foliage
Lovely friendly staff, Eduardo,Luis, Daniel and Gabriel, and last but not least, America
Quiet location on the beach except on Saturday nights when the bar next door gets quite loud, but this stops at midnight when we were going to bed anyway
The hotel is only a short walk from the ADO bus station
Close to tourist street 5th Avenue (15-20 mins walk to better restaurants on 34-38th Street)
You get welcome bottled water and coffee pods for the machine in your room on arrival, but after that it is charged for if you require more. But this is a low income country and they probably have a strict budget.
The jacuzzi on the terrace of the Honeymoon Suite would benefit from a cover to keep it as clean as an indoor bathtub. I used it once and did my best to clean it with water, but it wasn’t perfect.
With breakfast, you have one plate included from the breakfast menu, refillable coffee or tea and anything else is chargeable. It is freshly made to order, and there is lots of choice. The dinner menu is really good too.
All in all, a really good choice if you prefer a non all inclusive, boutique style quiet hotel in a really nice setting close to the beach.
Partner
10/10
Exceptional
02 Jun 2026
Stefania
Amazing hotel!
Great staff, great location, beach front, à la carte breakfast with American and Mexican options, comfortable big room with AC and fan and daily housekeeping and clean towels, good security.
100% recommended.
Family_with_children
10/10
Exceptional
09 May 2026
Karol
I like everything about Pelicano inn
Family_with_children
10/10
Exceptional
23 Apr 2026
faride Rojas
Very clean.
Super nice.
Beautiful view.
Family
8/10
Excellent
28 Mar 2026
Scott
Earlier breakfast start would be good for people going on excursion. They did provide a box lunch option which was nice
Partner
10/10
Exceptional
24 Mar 2026
Lauren
Staff here was super friendly, location is perfect. Walking distance from bus terminal, ferry and taxis. Breakfast was great right on the beach. The beach was cleaned up each morning. Room was comfortable. Bring earplugs as it is extremely loud at night from nearby bars (not the hotels fault)
Friends_and_family Family
10/10
Exceptional
21 Mar 2026
Shannon
Most of the time we had the windows open. It was that comfortable and awesome. Yes it's clean. It's nice. They are friendly. Food is awesome. Hell of a good time.
Partner
10/10
Exceptional
19 Mar 2026
Kenneth
Create location, good restaurants nearby. Very close to the heart of the action on fifth Avenue. Hotel is charming. Right on the beach. Staff could not be more friendly or helpful. Good restaurant on premise. Very good breakfast included. Room comfortable and clean. Good air conditioning and sea breeze. We have been there three times over 20 years and it’s only gotten better. Enjoy.
10/10
Exceptional
14 Mar 2026
Heidi
We were a group of 4. Our rooms were ocean front, 20’ from the water with private patios and balconies. Incredibly beautiful! One of our group had a garden room, which didn’t get the ocean breeze but felt like being in the jungle. The rooms were large and clean with ceiling fans and a/c. The hotel staff was lovely! The hotel is very safe and secure with a locked gate and overnight security guard. We always felt safe!

The restaurant staff was 10 stars!! Big shout outs to Isaac, Daniel, and the tall guy from Argentina (forgot his name.) The food was delicious, and the drinks were strong.

The property is so pretty, small scale and close to the ground, with a lovely interior garden. If you like cats, there is a family of 6 living in a lot across the street, and a couple of chickens. The bar right beside the hotel takes care of them ❤️

The hotel is a quiet oasis, and all the action is steps away on Quinta Avenida. 10th and 15th Avenidas are a few blocks walk, a little quieter, with a huge variety of bars and restaurants. There is shopping everywhere, a lot of it typical tourist fare, but off 5th Ave it gets cheaper. There is a an artisan market Thurs-Sun every week on 8th St and 15th Ave where we found unique, handmade, top quality art, jewelry, crafts and clothing, and there are many food vendors. Lots of locals in the plaza and sometimes entertainment. Definitely worth checking out the market for an authentic Mexican experience! About a 5 minute walk from the hotel.
Family
10/10
Exceptional
07 Mar 2026
Ellen
Beautiful ocean front room. Great breakfast and wonderful staff throughout the entire hotel.
10/10
Exceptional
26 Feb 2026
Christina
The room the restaurant the garden all absolutely clean and welcoming. The location is perfect, safe and secure. The garden is beautiful and tastefully lit at night. The staff are so friendly and their service is first class.
I’ve stayed there 3 times in the last 12 months and there is NOTHING the hotel and staff could do to improve this hotel.
For me it is a home away from my home in Canada and I miss it the minute I check out.
Self
10/10
Exceptional
22 Feb 2026
Maria
room was great
10/10
Exceptional
22 Feb 2026
Kathryn
We really enjoyed this small beachfront hotel. It has an authentic Mexican vibe with lots of stone pathways and tile and no elevators. Our large room overlooked the beach and had a large terrace with a hammock which was great for watching the sunrise.
The beachfront restaurant was well run, with good food and quick, friendly service. They provided food and beverage service on the beach also. The beach area is busy, but we were able to find beach beds fairly easily. The hotel is just a few minutes walk from Fifth Avenue, so was very convenient for shopping and restaurants. It’s not a fancy place, but we would definitely stay again!
Partner
10/10
Exceptional
07 Feb 2026
Christina
Perfect location, nice room, good security and right on the beach
8/10
Excellent
02 Feb 2026
Marina
It was a perfect stay
Good breakfast options
Nice small beach with enough shade
6/10
Pleasant
19 Jan 2026
William Charles
Ok, but could improve standard.
Leisure Self
10/10
Exceptional
18 Jan 2026
Tina
Room is clean, spacious & convenience location. Front desk staff are extremely friendly always with smile especially Carolina went above & beyond to make sure we are in a good hand.
The made to order breakfast from on site restaurant is a plus.
We walked to ferry terminal ~8mins to catch vessel over Cozumel
Leisure Partner
6/10
Pleasant
13 Jan 2026
Harold
Oceanfront room beautiful, included breakfast we paid extra for had good selection of dishes but usually brought out cold (often left sitting at kitchen for 10 minutes), coffee almost undrinkable as was the one glass of \"orange juice\" (watered down Tang?). Very poor wifi at beach side of hotel until they added another extender, worked well last 2 days of our trip.
Leisure Partner
6/10
Pleasant
02 Jan 2026
Mark
Location and hotel are great, beds aren’t comfortable,,staff is slow to respond and checkin typical Mexico with 10 minutes of paperwork to sign
10/10
Exceptional
29 Dec 2025
Christina
The entire property is spectacular. Staff, location, food, staff, beach and rooms, check in and check out faultless. This was my 5th stay and it just keeps getting better.
4/10
Poor
14 Dec 2025
Pamela
Good: on beach, WiFi worked, air conditioning worked and there was hot water in shower

Bad: no TV, sheets on bed were stained ( but supposedly clean, I guess they don’t use bleach), No BLANKETS, just sheets,
No black out curtains,
Outside noise was very loud in room, and I asked if we could move to another room, and they said nothing was available.
No hair dryer,
Made to order breakfast was not made to my order since they did not understand English well enough. They told us we would also have bread, but the size of buns were barely larger than the jam samples.
Our second morning there was a cockroach lying upside down on the floor wiggling its legs, so we flushed it down the toilet.
You cannot flush toilet paper down toilet ( yes I know it is Mexico, but other resorts you can flush toilet paper down).













Partner
10/10
Exceptional
13 Dec 2025
Karol
All great
Leisure Self
10/10
Exceptional
10 Dec 2025
Matt
I've stayed here a few times, theres a reason I keep coming back. Great location on the beach.
Leisure Family
8/10
Excellent
19 Nov 2025
Patti
Short on linen / wash clothes most days. Beach side sunning excellent. Restaurant service was great.
Leisure Family
10/10
Exceptional
17 Nov 2025
Mark
Opp
10/10
Exceptional
13 Nov 2025
Karol
Everything excelent
Business_and_leisure Family
10/10
Exceptional
08 Nov 2025
Jair
Nice property
Leisure Friends
10/10
Exceptional
01 Nov 2025
Leroy
Clean and comfortable rooms
8/10
Excellent
31 Oct 2025
clifford
wonderful breakfast at the beach...gratis!!!
Leisure Self
10/10
Exceptional
30 Oct 2025
Karol
Yes alll great
Business_and_leisure
10/10
Exceptional
30 Oct 2025
Karol
Everything amazing
Business_and_leisure Family
10/10
Exceptional
29 Oct 2025
dawn
🇨🇦 Solo senior single. Room was spotless. Water in the shower was hot. I appreciated the staff’s kindness and willingness to problem solve, as opposed to passing judgment, when I lost my key or any requests that were made. Appreciated the included breakfasts and servers recommendations. The staff worked as a team to make you feel at home.
Self
10/10
Exceptional
16 Oct 2025
Yanice
Pelicano Inn is a great place to stay. The staff is awesome! The room was spacious, did not have ocean view, but we were close enough to the ocean and would go up to the gym and have the whole terrace to watch the ocean. The ocean was not clear, but we would see it clearing up everyday... in a couple of weeks it should be zargazo free.
The breakfast was awesome! Isaac is a great server!
Place is very well situated. In the middle of everything, but also quiet enough to have a good night sleep.
Everything is walking distance. It is not a luxurious hotel, but it is a great one! It was the Perfect Place for our couple's getaway.
Partner
10/10
Exceptional
11 Oct 2025
Olga
Stayed here for the second time and love it so much, reasonable price for nice hotel, staff is very friendly, the breakfast is excellent, beach beside. Thanks!
Business_and_leisure Partner
8/10
Excellent
08 Oct 2025
Regina
Old property needs updating but clean and in a great location
Leisure
8/10
Excellent
07 Oct 2025
Sylvia
It was really lovely. Great location, beach is beautiful even with the rocky sections. Food was amazing. Staff was friendly and attentive. Only issue was the wifi went out a few times, but otherwise we loved our stay there.
Leisure Partner
2/10
Poor
27 Sep 2025
Nancy
This hotel says they offer shuttle service however when I reserved and tried over 50 times to call them to make a reservation for shuttle all my calls went unanswered. I went into panic since it was my first time at playa and was really looking for a hotel with shuttle so that I could feel safer. I had to cancel my reservation to try and find another hotel that could answer and did not receive my money back either.
Family_with_children
10/10
Exceptional
18 Sep 2025
Richard
The hotel is older in architecture but is well kept, clean and comfortable. The retro vibe works and offers a quiet retreat away from crowds, bars and restaurantals. The location however is great as you are literally steps away from all the action.
The staff at the front desk were friendly and very willing to assist and ensure my stay was comfortable. The waiters at the restaurant were also cool and professional.

My only disappointment was the beach as it was full of seaweed. The hotel doesn't have controll over this as it affected all the hotels on the strip as well.
10/10
Exceptional
06 Sep 2025
Javier
Good hotel!!
6/10
Pleasant
02 Sep 2025
Marleni
It’s well situated, but TV did not work and no parking which you have to pay extra. They offered breakfast and thing that it made it special was that they fix you a box with sandwich, apple and a bottle of water to take for early excursions.
Self
10/10
Exceptional
29 Aug 2025
Ricardo
M e gustaron las instalaciones linpias el sevicio y amavilidad del personal desde que yegas y en especial el equipo del restauran muy amables .los 3 chef en especial a karla.x su amabilidad luis y el Argentino y los otros tambien muy amables y tanbien el jerente exelente persona.gracias
Leisure Family
10/10
Exceptional
29 Aug 2025
Javier
I love this place!
8/10
Excellent
25 Aug 2025
Yeni Graciela
El hotel tiene una atención increible de parte de todo su personal, muy rica la comida del restaurante y las bebidas. Es un hotel que necesita renovarse, camas sobre todo, pero tiene una ubicación genial, está cerquita de la quinta avenida pero con mucha tranquilidad y frente al mar con una muy buena vista
Partner
8/10
Excellent
14 Aug 2025
Jeimi
This hotel is in the perfect location right off 5th ave. Very convenient if you're into the night life as there are 2 well known bars at the corners of the ave. The staff were all very lovely and super helpful. The food was amazing!! I do wish they had a pool but that is just a personal preference and doesn't take away from the hotel. The room itself was spacious and comfortable. Definitely would recommend and would stay here again!
Leisure Partner
10/10
Exceptional
03 Aug 2025
Julio
exellent
10/10
Exceptional
16 Jul 2025
Michelle
We loved our stay at Pelicano Inn and can’t wait to return next year. The staff is absolutely fantastic! The grounds and beach are beautiful.
Leisure Partner
10/10
Exceptional
11 Jul 2025
Maria
El hotel muy lindo, el personal excelente, nos gustó mucho , vamos a volver
Leisure Family
8/10
Excellent
02 Jul 2025
Fabiana
Great location and wonderful staff!
The hotel is in a quiet, convenient location, which made for a very relaxing stay. The standout was definitely the staff—everyone was incredibly friendly and helpful, especially during breakfast, which was delicious and well-prepared. While the furniture and room decor feel dated and could use an update, everything else was very good. Not quite a 5-star experience due to the room interiors, but the service and overall atmosphere more than made up for it.
Business_and_leisure Family
10/10
Exceptional
01 Jul 2025
Carlos
Excellent
Leisure Family
6/10
Pleasant
23 Jun 2025
Natasha
Lost power. Asked for towels and never received.
Leisure Friends
8/10
Excellent
29 May 2025
Benjamin
It’s not a place where you would spend a lot of time inside your hotel room. But I strongly recommend it. There are many shopping stores and many restaurants walking distance. The Hotel is right next to the beach and from the restaurant you can view the ocean. Security is great and convenient is a big plus! Many activities in surroundings
10/10
Exceptional
11 May 2025
Justyna

Great location and service

Great location and service. Sadly there was seaweed on the beach so couldnt really enjoy it fully. The other beach was completely clean, so hope the seaweed will be dealt with the same way as at Mamitas beach. What I did not enjoy is having one socket in the room placed in a very strange location. Hope this will be looked into at some point as it would really improve the stay
Partner
6/10
Pleasant
24 Apr 2025
Marjana
The rooms are dark and outdated. Location is nice and all the restaurants are in a walk in distance.
Leisure Family
10/10
Exceptional
21 Apr 2025
Mitchell
Had the best holiday with our group. Everyone was extremely helpful and happy, epically Isaac. Thanks to everyone at Pelicano for an amazing experience. Will be recommended you to everyone.
Leisure Friends
10/10
Exceptional
21 Apr 2025
Olga
Very nice small hotel, beachfront view is amazing, quiet and comfortable.
8/10
Excellent
10 Apr 2025
Cierra
Great stay! My only critique is for the Hotel to implement that the 24-hr security guard have access to the master key to rooms in the event an hotel guest accidentally locks themselves out of their room. This happened to me one night after the front desk was closed (which was 11p) and I couldn’t get back into my room until the front desk reopened at 7a. Luckily, I had a friend who was staying nearby and I was able to sleep there but I would have much rather stayed in the room I paid for. Nonetheless, I thoroughly enjoyed my stay and recommend it.
Leisure Friends
10/10
Exceptional
05 Apr 2025
Ellen
Staff are wonderful!! Loved our room and view!
Leisure Friends
4/10
Poor
29 Mar 2025
Verified traveler

Not what was advertised

This is property has gated access and you need to buzz in and out each time. This may make you feel safe, but the question is - why is this required? The room was really basic and despite being advertised as a sea view you couldn't see it unless you climbed up and stood on the top of a wall. No balcony, despite the description. instead the room opened out onto an open walkway which was a right of way to others rooms - no privacy whatsoever. And despite saying the cost included all taxes, we were charged additional tax at check-in, where you were also told if you tried to hang anything out to dry you would be fined. We were not allowed to leave the premises at check-out until the room had been inspected for breakages and anything stolen (not that there was anything you wanted to take). The aircon was on/off, no alternative settings and you only had a sheet on the bed so we had to pile towels on top of us to keep warm in the night. It was unbearably hot if the aircon was turned off. The paths there so uneven you couldn't wheel a case - you had to carry it. So many up and down steps to get to the room, really not suitable for anyone who isn't a circus performer.
Partner
10/10
Exceptional
27 Mar 2025
Eunice
I loved the way the rooms were built around a central courtyard of trees and seating areas. The white of the surface walls was warm and welcoming. The property had the calm and comfort of an older property — the taste of an older property — I do not at all mean ‘older’ in the sense of dated. The full and large bookcase in the lobby was a pleasure to see. I had good help in arranging a shuttle from the airport to the hotel, and immediate response to a change in arrival that I had to make. Thank you for being such a special place — an oasis even though so close to the activity of 5th Avenue.
Leisure Friends
10/10
Exceptional
13 Mar 2025
Leticia
I loved this place! Everyone was very friendly and welcoming.
Leisure
10/10
Exceptional
12 Mar 2025
Roberto
we loved this hotel and very friendly staff.
Leisure Family
10/10
Exceptional
11 Mar 2025
Rosa
We love the fact that the property is right there on the beach. It's very easy to walk from our room to the beach. We really enjoy the daily breakfast too. It's nice to have bottles of water in the room, and the \"welcome\" drinks. We plan to return to this property, as we really enjoyed our stay. Thank you!!!
Leisure Partner
10/10
Exceptional
11 Mar 2025
Christina
The location is perfect and the staff are amazing
Leisure Self
8/10
Excellent
08 Mar 2025
Julie Ann
Beautiful place. Easy checkin..staff was very friendly and helpful. The breakfast was super. My only comment is its hard carrying 50 pound luggage up the 3 flights of stairs as there is no elevator. Also we were unsure that the entrance was the long hallway..there should be a sign pointing to reception.
Leisure Partner
10/10
Exceptional
08 Feb 2025
VERNA
I enjoyed my stay. Great quaint hotel with a nice beach. Quiet and peaceful at night.The front desk is very helpful they even provided umbrellas on rainy days. Breakfast is good.
Leisure Partner
10/10
Exceptional
03 Feb 2025
KEVIN
Carolina and Lolita at the front desk were amazing and Daniel in the Resturant! Thank you for a wonderful experience
Leisure Partner
6/10
Pleasant
30 Jan 2025
Andre
no television in the room
Leisure Partner
10/10
Exceptional
29 Jan 2025
Adam
The staff were all friendly and had a lot of good information and generally pleasant and helpful. The property is beautiful and clean. The view from my balcony was fantastic and I loved my room. The included breakfast was good. Despite it being right off Quinta Avenida it was quiet and peaceful.
Leisure Self
10/10
Exceptional
27 Jan 2025
Lori
Excellent breakfast. Friendly staff. Good beach access.
Leisure Partner
8/10
Excellent
27 Jan 2025
Donald
They sprayed in the room with our \"stuff\" in it without asking and acted like it was normal. Also paid Expedia in advance and after 1 hour of arguing had to pay again or leave when we arrived at 10PM
Leisure Partner
8/10
Excellent
10 Jan 2025
Ashley
.
10/10
Exceptional
04 Jan 2025
Michael
10/10
10/10
Exceptional
03 Jan 2025
Jesus
Just walking distances to 5th Avenue and front beach with good restaurant food is good service is perfect
Leisure Partner
10/10
Exceptional
02 Jan 2025
Kimberly
The view and sound of the ocean was just what we were looking for. Breakfast was decent but for some reason they didn't include a kids breakfast even though he was a registered guest. They rectified it and included his breakfast in the end. Staff were really kind.
Leisure Family_with_children
10/10
Exceptional
02 Jan 2025
roger
Great location in downtown Playa, beach is an 8 and street is quiet. Not for you if stairs are a problem.
Leisure
10/10
Exceptional
30 Dec 2024
Janet
On the beach hotel, plus a block from the 5th...so that beats anything! The breakfast at their restaurant overlooking the beach made it all worth it. The property is a bit old, the rooms were simple and lacked the amenities of a higher star hotel, such as tvs/room service/furniture...I mean, there were no hooks or chairs or dresser in our room to put our stuff, but I can overall say it was a pleasant stay. They accommodated us when we decided to extend our stay (and it was over the holidays)! We are pleased w this place, just wished they put a little love into their rooms, update/furnish a bit better.
Leisure Family
4/10
Poor
29 Dec 2024
Breeyn
Sand on floors. Asked for towels to clean room, they said no.
Leisure
10/10
Exceptional
07 Dec 2024
Tatjana
The staff was great- they were very accommodating and made things happen :)!
Pablo, Ruben and Gabriel, as well as the whole front desk team was great!
Location of the hotel is very good, and the beach - one of the best for skimming!
Leisure Family
10/10
Exceptional
06 Dec 2024
Donald Edward
This Hotel is right on the beach which made for a very relaxing stay. It’s also very close to 5th avenue and all of the restaurants, so strolling and finding great places for dinner are easy. Can’t beat the Pelicano for the price.
10/10
Exceptional
03 Dec 2024
Elva
El lugar está en una perfecta ubicación y el personal es muy amable , ademas el almuerzo que ofrecen está muy completo y rico, estamos muy contentos y agradecidos
es un hecho que regresaremos pronto..
8/10
Excellent
19 Nov 2024
Jose
The only feedback, they don’t have there own parking
10/10
Exceptional
17 Nov 2024
Jeannette
Great location, excellent staff.
Can improve by obtaining a power plant as when we arrived was no power and we had to wait about 3 to 4 hours, could not check in, could not entered the room until power can back. No compensation for the inconvenience.
8/10
Excellent
05 Nov 2024
Krister
Safe and a feeling of security due to the diligent monitoring of the properties staff.
Satisfied with the cleanliness of the property.
Happy with the amount of support infrastructure in the vicinity of the property, including transportation, shopping and dining.
Friendly and helpful staff.
Leisure Partner
10/10
Exceptional
05 Nov 2024
christine
Right on the beach close to all the restaurants and quiet loved it
10/10
Exceptional
30 Oct 2024
Ana Luisa
Good location
Leisure Family
4/10
Poor
30 Oct 2024
Diana Atef Noshy Labeb
Was good service until i got very bad breakfast in one day then i told the manager he was helpful he made for us next day very good service.
And my 3 years baby love it too
Family_with_children
10/10
Exceptional
23 Oct 2024
Juan
Having the beach walking distance made it very pleasant stay, clean safe and welcoming I highly recommend!!
Leisure Family
10/10
Exceptional
27 Sep 2024
Andres R
I like the fact that is in front of beach
Leisure Partner
10/10
Exceptional
26 Sep 2024
Johanna

Great location, service and price! Will return!

This little boutique hotel is a total gem. All staff, from front desk to restaurant to security people, is super friendly and helpful. It's right on the beach, easy availability of beach chairs, umbrellas, towels. You are a few steps from the \"5a Avenida\" with tons of restaurants, bars, etc. Surprisingly, we could not hear any of the noise from it at night. The breakfast that's included is great; you get your choice from their full breakfast menu that includes Mexican dishes (chilaquiles, huevos rancheros, etc) or more international fare (avocado toast, eggs benedict, etc). Our group of 5 reserved one beachfront room and one beach-view room and we could not be happier with what we got for the moderate price that we paid. There is a convenient affordable parking lot a couple blocks away (10th Av and 10th St ).

There are only a few minor \"negatives\": There's a lot of light coming into the rooms at night; blackout curtains would be great! There are rocks at the bottom as you enter the water so you have to be careful to not stumble or scratch your feet on them. The hotel was a little hard to find...Google maps lead us to a random spot several blocks away; probably because the streets right around the hotel are pedestrian only. So, whether you drive or take an Uber there, you'll need to walk a couple of blocks with your luggage. Also, the inside of the hotel has several steps with no handrails that were a little hard to navigate for our older relatives, especially at night.
Friends_and_family Family
10/10
Exceptional
04 Sep 2024
olga
Everything was close to walk too,
Leisure Partner
10/10
Exceptional
10 Aug 2024
Dinael
It is right on the beach
Leisure Family
10/10
Exceptional
05 Aug 2024
JORGE
I would like the hotel to have parking lot.
Leisure Family

Location & surroundings

Pelicano Inn
Zona Federal Maritima between Street 6 & 8, Playa Del Carmen, Mexico

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Pelicano Inn

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