Name: Las Golondrinas
Address: Av. Constituyentes No. 178 esquina, Av. 20, Centro, Playa Del Carmen, 77710, MX

8/10

Excellent

22 Jun 2026

Jorge

👍

Family_with_children

10/10

Exceptional

06 Jun 2026

Carmen

This hotel is beautiful well maintained with a garden theme. Only 4 minutes from the 5th ave, with clean facilities and polite staff. Management was very helpful letting us check in few hours earlier. Thank you.

10/10

Exceptional

27 Apr 2026

Jose

Very centric place and always clean and very pretty. Staff are always friendly and accommodating. One of my favourite stays in playa del Carmen. Also includes plenty of parking.

10/10

Exceptional

25 Feb 2026

alberto

Everything it was perfect from this guy it was helpful.

Partner

10/10

Exceptional

21 Jan 2025

Edward

Great hotel

Leisure

10/10

Exceptional

20 Dec 2024

Elaine

In general good,and fair price,however why i didnt rate as 5 star, because bathroom is stinky,smell like pee, really strong odor. Thats my only bad review in general is a nice hotel and convenient everything is around!!

Leisure Family_with_children

10/10

Exceptional

14 Dec 2024

Marco

The hotel is very nice, it is very well located. It has very good connections to transportation and food. The only thing that needs to be improved is the reception inside the internet rooms and there are no places where there is no good reception. In general, it is very good.

Leisure

6/10

Pleasant

10 Mar 2024

Maria

The rooms were a little too small but clean, the bathroom was clean but the toilet seat was rusty, very well situated, the areas outside was amazing it looks like a jungle, the staff was nice.

Leisure

6/10

Pleasant

08 Mar 2024

Emilia

Everything was ok

10/10

Exceptional

29 Feb 2024

Grace

Clean and quiet. Staff is friendly and helpful. Walking distance to shops, restaurants, beaches. Skip the breakfast at the attached breakfast bar ... there's a nice little Mexican restaurant on the same block with excellent breakfast menu.

Leisure

10/10

Exceptional

14 Feb 2024

Kevin William

Great traditional atmosphere

Very nice hotel in a great location just a few blocks away from 5th. Staff was fantastic and helpful with all our needs. Atmosphere is very tradition with the courtyard. The only negative was lack of water pressure in the shower but it was sufficient to get the job done. Would stay hear again. Few doors down was a great latin fast food joint which have great portions. Ate there twice. Location on main street and extremely safe.

Partner

10/10

Exceptional

04 Feb 2024

Gilberto

Good location, safe and quiet

Leisure Partner

6/10

Pleasant

04 Jan 2024

Verified traveler

It was just Ok… would not stay again.

The hot water was out for 2 days. The safe didn’t work because they said the battery was probably out. They gave me a lock with key to use for the box, but that didn’t work. It was clean and great location. I sent an email asking about private transportation from airport, they said take the ADO bus.

Friends_and_family Family

8/10

Excellent

19 Dec 2023

Marcial

Nice location..hotel looks old..good overall

Leisure Self

10/10

Exceptional

18 Jul 2023

LARISA FRINE JARDON

Great location. You can walk to the beach and to the ADO bus station. The hotel is cosy and it's got charm. The buffet breakfast could be better, but the staff is nice.

Leisure Family

8/10

Excellent

29 Mar 2023

Fransisca

Great cheap stay very clean

Leisure Family

8/10

Excellent

13 Mar 2023

Cassandra l

Location was very close to everything

Leisure Family_with_children

8/10

Excellent

24 Feb 2023

Anna Tari

This hotel is in a perfect location. Close the grocery store and 5th! Close to restaurants that were priced much better then on 5th. The lush gardens are great however if you want to tan it covers like a canopy and hardly any sun comes through, but beautiful to read and relax by the pool. Staff amazing!

Leisure Partner

10/10

Exceptional

19 Feb 2023

Maria

Close to everything.

Leisure Family

8/10

Excellent

15 Dec 2022

Korey

Great location, rooms were clean. No complaints for the price. Kids liked the pools. Would definitely stay there again.

Family

8/10

Excellent

12 Aug 2022

Hikari

I has everything I needed. Perhaps even more than I did. I had a full tub and spacious bathroom. Perfect sized room for 1-2 people. Front desk were always accommodating. Great stay!

6/10

Pleasant

03 Mar 2022

nicole

Great room for the price. Room reminded me of an airport hotel. Very basic. The room I was in only had a window that looked into the property so very little natural light. The staff was super friendly and attentive. The key cards weren’t working on the days that I stayed which was a little inconvenient but staff walked me to my room to let me in. Not a huge deal. Pools are in the shade most of the day but a very nice set up.

Leisure Self

8/10

Excellent

02 Mar 2022

Donique

Quaint, unique property with very friendly, hard-working staff. The pool area makes you feel like you are in a jungle oasis. Room was very clean. The decore and fixtures are not the most up-to-date, but they are functional and well-maintained. Good location. In walking distance to 5th Ave, restaurants and stores.

Leisure Partner

8/10

Excellent

28 Feb 2022

Verified traveler

Above average hotel close to La Quinta

This hotel is slightly above average. The rooms are clean and it’s a nice area with easy access to “La Quinta.” I would stay here again but it certainly doesn’t deserve a 5 star. I would give it 3.75 stars out of 5.

Pros: Clean rooms, quiet, 2 pools, beautiful setting, comfortable beds, and a very friendly bilingual staff. In-room safe. Decent hot-water.

Cons: Slow or non-existent wifi. Check-in took more than 30 minutes. I had cancelled one night on my stay and the hotel initially tried to charge me a no-show even though I cancelled before the due time. The key system went down to all the rooms one day and everyone had to be let in by the check-in staff manually. Breakfast is more expensive than La Quinta which is 2 short blocks away.

I would stay here again because the property is so nice and the staff is friendly, but they have some work to do. If they want to keep a high rating.

Partner

8/10

Excellent

28 Feb 2022

Xavier

The hotel was close by to all the restaurants and 5ta avenida. We had drug stores and supermarkets close ata walking distance.

Leisure Family

6/10

Pleasant

22 Feb 2022

Hikari

That it was generally quiet, clean, convenient and affordable. However, the Wi-Fi was poor.

While the staff insisted someone (maintenance) would check in with me... which they never did... I felt as though I was just paying for a good bed.

I'm hoping that when I pay for accommodation its for ALL the amenities the facility says it offers.

Leisure Family

8/10

Excellent

14 Feb 2022

Ricardo

Great location, spacious rooms, well maintained facilities; I would only suggest to provide more than 1 key to the guests even with an extra charge in case it gets lost it was very annoying to have only one when there is more than one person, in addition the hotel is closed after midnight, I got back at 3am with no key and none was there to open the door I had to call the hotel for someone to open it for me

Leisure Friends

2/10

Poor

08 Feb 2022

Alejandro

The hotel said I did not have a reservation did not acomódate at all, I had to speak to Expedia customer service, they provided a different hotel, called one playa del Carmen, the room was small beds full size, no pool even tho on site they adervertizes one, overall bad experience

Leisure Family

2/10

Poor

05 Feb 2022

Amy

When we went to check in they told us they had no rooms and couldn't accommodate us even though I had a confirmed booking. They didn't seem to care that we were without a hotel and didn't even cancel the reservation on their end after telling us they had no rooms. I was charged the full amount for a room I didn't even stay in. Very poor service I wouldn't recommend staying here.

Leisure Partner

10/10

Exceptional

03 Feb 2022

Felice

Lovely

This hotel is a lovely, smaller hotel. I loved the styling and the decor created a lovely atmosphere of Mexican charm. The greenery in the courtyard is fabulous. The area around the small pool was relaxing. The king size beds were very large and comfortable. Our room had a coffee maker and small fridge. The location is perfect, close to the beach, the mega and several restaurants but not noisy. I can say enough about the staff and their excellent service, they were very friendly and accommodating. Great internet with no issue in our rooms or the lobby. The satellite tv was not working but that was not the fault of the hotel. We were booked to stay one night but extended our stay 2 days and would stay here again.

Partner

10/10

Exceptional

22 Oct 2021

Luis

Great location, excellent service

Basically we just used the hotel to sleep one night to go to xelha and then moved to another resort in the Riviera

The location is super great, 3 blocks away from la quinta Avenida, a super market next door, xcaret group stop next door and great tacos across the street

The pool area was very cozy
The service was excellent, they kept our luggage many hours while we were in xelha

Partner

10/10

Exceptional

06 Jul 2021

Bertha

Really close to 5th ave

Friends_and_family Family

10/10

Exceptional

11 Jun 2021

stacee

Love

So beautiful wish we could've stayed longer!

Friends_and_family Family

10/10

Exceptional

10 May 2021

Verified traveler

Excelente lugar muy bonito, limpio y el servicio muy amable
Es una excelente ubicación ya que se encuentra sobre una avenida principal y cerca de la quinta avenida. A 20 minutos caminando para tomar el ferry. Muy comodo hotel y tranquilo

Leisure Family_with_children

8/10

Excellent

06 May 2021

Ofelia

Vacation mode!

ok . For the money you paid , the place is good , good localization close to the Quinta Ave! Breakfast is ok , every day the same 😩

Friends_and_family Friends

8/10

Excellent

01 Apr 2021

Bettina J

Great location for a no frills stay

It was a basic hotel but for what we were looking for it was a great price. Location for walking into downtown and also for driving is excellent and there is free on-site parking. Rooms were basic but functional and we had no issues.

Partner

10/10

Exceptional

30 Mar 2021

Verified traveler

Good service thanks I love playa del Carmen it’s cleaned end

Leisure Family

10/10

Exceptional

19 Mar 2021

Verified traveler

I like everything food service garden my suite is espectacular the beach very clean the people very happy and frenly

Business_and_leisure Family

10/10

Exceptional

28 Feb 2021

Ron

Perfect Little Getaway Spot in Playa

Beautiful place! Great location! Very reasonable prices. Would definitely come back!

Friends_and_family Friends

8/10

Excellent

25 Feb 2021

Paulo

Loved it so much we came back the next week

We stayed last week.and loved it so much, we.came back this week! We dropped our bags off and left and came back late at night... turns out the AC wasnt working and due to it was late, rather than switch rooms they gave us the room right next to us to sleep in so didnt even make us move our bags :) next day wanted late check out and they wouldnt even take our money!

Friends_and_family Family

8/10

Excellent

22 Feb 2021

Paulo

Fav boutique hotel in Playa

Love the two different pools, and giant shower.
They let us chill at the pools all day after we checked out, and we got to use the shower bathrooms by the pool after we were done swimming. Looking forward to coming back already perfect for families so quiet

Friends_and_family Family

8/10

Excellent

15 Feb 2021

Verified traveler

It was little confusing using the amenities just because the language barrier but over all a beautiful hotel. Price was very reasonable. The beds are more on the firm side. Comfortable pillows. Housecleaning daily. Close proximity to beach and shopping

Leisure Friends

8/10

Excellent

15 Feb 2021

Marc

Nice Stay

I would stay there again. It’s very close to all the shops and restaurants. The two pools were very nice. The beds and pillows were comfortable. The staff were very pleasant.

Partner

8/10

Excellent

14 Feb 2021

Verified traveler

The fridge is an okay size but I like to have a freezer too. I like the bed a lot and the towels are decent. Fan and AC work well tim..pp

10/10

Exceptional

23 Dec 2020

tamie

Great location and price

I’d recommend this hotel for a night or two in playa del Carmen. The location was convenient and the room was clean. I didn’t use the pool, but there are two of them to use. I’m giving 4 stars not 5 because I thought it was crazy that the hotel was jot even half full and they wouldn’t let me check in two hours early and wanted to charge me 33% of my nightly rate. That’s not good customer service at all.

Self

4/10

Poor

31 Jul 2020

Verified traveler

The hotel is nice for a budget hotel. The front desk woman was extremely rude at check out. She called in the phone and told me she was up charging me $100 if I didn’t check out. I was a little over check out but $100? When I made it down to the front desk I started to pull out all the random remotes they give you. I pulled the first one out and she started demanding more remotes which were at the bottom of my pockets. I told her to just wait. I had to have enough time to get them out of my pocket. The reception area was uncomfortably hot. I open the restaurant door to check for a cooler space. Once again getting barked at by the from desk. I had to wait in the court yard for my co-workers to come back to pick me up. I guess I should be feel blessed u didn’t gave to wait in the street.

Business Partner

10/10

Exceptional

10 Jul 2019

Cody

Nice stay

Nice affordable hotel near the bus station and grocery stores. This is a good hotel for an overnight in Playa.

Family

6/10

Pleasant

28 Nov 2018

Verified traveler

The man at the reception desk was so rude. The room good

Leisure Family

10/10

Exceptional

13 Nov 2018

Daniel

Great location

Room was nice. Place was clean and had a lot of nice sitting areas around the pools. The breakfast was wonderful with lots of fresh fruit. We were an easy walk to ADO and the beach.

Partner

10/10

Exceptional

24 Jul 2018

Alicia

Perfect location close to the Ado bus station, mall and 5 Avenida. My son and I really enjoyed our last minute stay in Las Golandrinas. My only complaint would be that our WiFi was not working in our room we were on the second floor. We called and told them it wasn’t working but it wasn’t fixed. Breakfast was good.

10/10

Exceptional

10 Jun 2018

Verified traveler

It was conformable, clean and more than anything else the personal was very friendly. I would recommend this hotel. Another thing is that it is in an excellent location, there are many restaurants nearby, the beach is only ten minutes away.

10/10

Exceptional

04 Feb 2018

fernanda

Great place

Great location Walking distance to the attractions

Family

10/10

Exceptional

15 Jan 2018

Robert

Excellent

Partner

8/10

Excellent

13 Jan 2018

Verified traveler

nice low profile hotel

staff was super nice! The hotel itself is a few minutes away from the main strip (5th ave), and 15 minutes walk to mamita beach.
Overall the place was exactly what we wanted as a family. We didn't really like the swimming pool (too cold), so the beach was the only real option (which is fine)

Family

4/10

Poor

20 Apr 2017

Verified traveler

Hotel is noisy and has lots of mosquitos

I wouldnt recommend anyone to stay here, you can hear the noise from other guest inside the rooom and as we go into the room there is alot of mosquitos flying

8/10

Excellent

17 Apr 2017

Samantha

Convenient with very helpful staff

Convenient with helpful staff

Partner

6/10

Pleasant

06 Mar 2017

Dani

small hotel near the center of Playa del Carmen

Hotel is small and clean, equipped with two swimming pools. All rooms are oriented inside a courtyard with swimming pool and palm trees. Rooms are dark due to insufficent daylight, we had to have lights on all the time. At first we received a room with view on wall then we moved and we had view at the palm trees. There is no bar/restaurant in the hotel, so no drinks at the pool and no room service.

8/10

Excellent

02 Jan 2017

Michael

Great Staff But Hotel Room Had Minor Issues

The location was incredible – it was close to everything. And the staff were friendly and attentive. They maids kept the room clean; however, the bathroom had an unfortunate smell during our entire stay. Also, the beds were not the most comfortable ones out there. So, if you are not picky, the place is perfect. We cared more about the location and friendly staff. As for the Wi-Fi try using the 3 variation. The first one barely gets any signal.

10/10

Exceptional

01 Jan 2017

BellaRose

Small and Nice hotel with a short walk to Beach.

Small and quaint hotel in the heart of Playa. Two blocks from the main plaza, Quinta Avenida (5th Ave) and a10 min walk to Beach. Have been to Playa before and loved it. Stayed in an all inclusive not to far from here and fell in love with the community. Naturally we came back to celebrate our anniversary and decided to try this little hotel Las Golondrinas. It's very pleasant and charming. Updates were being made while our stay but nothing one can't handle. Johnathan and Miguel in the front reception desk are nothing but pleasant and we just adored Vilma our room attendant who made every effort to have our room clean and nicely decorated with creative and whimsical towel designs. This crew helped made our stay more enjoyable. Didn't get to enjoy the two beautiful pools on premises.One is centrally located within a breathtaking garden making one feel relaxed and the other a bit more quite located on one side of the hotel that was also having it's outdoor garden and area renovated. Breakfast is served daily for purchase or im prebooked. We didn't try as our plans throughout our stay was to venture and eat out with our local friend that we made . No fancy fancy frills here but we had a great stay. We would definitely have another go and highly recommend.

2/10

Poor

18 Dec 2016

helen

fake-out at Golondrinas.

I informed t he manager when we checked in that I needed a room with light and air as I had alot of work to do on the computer for my job. He gave us a decent room, but failed to mention that there was construction going on right outside our door (repairing the elevator) and above our heads (banging on the ceiling) and right outside all our windows. After the first day, we should have moved rooms but stupidly figured it was over (it wasnt) By the time I realized the noise was continuing, it was too late to move, so I ended up trying to work in the lobby. The internet was super slow and unreliable too. I was thrilled to leave. Dont go unless you are sure they are finished with their renovations which made the pool and central courtyard un-usable (all dusty) The place should have been closed down while they were doing this! Unconscionable..

Partner

10/10

Exceptional

04 Aug 2016

Jeannie

Well located near 5th avenue. Great find!

The staff is great. Room very nice for the price and includes breakfast buffet.

8/10

Excellent

31 Jul 2016

Verified traveler

A good budget hotel in the centre of everything.

We didn't want an all inclusive resort and this hotel was perfect for our adventures. Parking can be limited but there is a cheap car park a little down the road under the shopping centre.

2/10

Poor

17 Jun 2016

Manuel

There's better hotels at very similar price.

My first impression was very disappointing when I heard that very loud noise of construction, there was no bell man, the front desk agent wasn't friendly. The room had a very strong smell of \"humidity\". The bed was very unconfortable. My kids went into the pool and started complaining about rocks and pieces of cement in the pool, I guess it was because of the construction going on on the higher level. The WiFi didn't work very well. My room was very noisy, you could hear the noise from the construction, next morning I could hear every single that was passing by. One thing that I did like is that they have a big closet and hot water. Prior to this hotel, I stayed at 2 other different hotels which had a wonderful customer service and a better price, so when I came to Las Golondrinas for my last night I felt very bad for the other guests who where arriving there.

Family

8/10

Excellent

20 Jan 2016

Marana

Nice location.

Everything was walking distance, the staff was great and the rooms very clean. Overall good quality over price.

6/10

Pleasant

18 Jan 2016

Maurice

Well located

5 min walk from the 5th avenue, where everything happens

2/10

Poor

16 Jan 2016

Luis

This hotel needs work!

It was horrible. They had construction going on everyday on top of our roof at 8am till dark. It was impossible to sleep. Also, the old style air conditioning caused a 1 inch puddle of water to build up on the room floor. They never brought us fresh towels once.

8/10

Excellent

13 Jan 2016

lebrew

Decent hotel in a decent location

We stayed here after spending 20 days at another hotel in Playa, then 13 wonderful days in Akumal. Las Golondrinas was a 2 day stop before flying home to Canada. Check in went fine although reception said we would have to pay for breakfast. I checked online and it was included, so we did get our vouchers. The room they gave us was dark, and at the back of othe hotel beside the common bathroom for the pool. We asked for a change, and got it 2 hours later. Breakfast was fine, the staff there very friendly. The hotel is 2 blocks from the mega store and 4 blocks from the action on 5th ave. It's is good place for a short stay, popular with Mexicans and travellers at a decent price.

10/10

Exceptional

13 Jan 2016

renne

Clean, decent hotel for the price

Clean, friendly staff, good hotel for the price. About 10 minute walk to the beach and 7 minute walk to 5th ave

8/10

Excellent

12 Jan 2016

Verified traveler

Excellent but the mattress...

Everything was great for the price but the mattress was very hard and uncomfortable.

Partner

6/10

Pleasant

04 Jan 2016

Verified traveler

Nice central location. Close to beach.

Comfortable bed. Clean, clean, clean. Friendly, helpful staff. Good locatio, in Playa del Carmen.

6/10

Pleasant

30 Jul 2015

Kit C

disapponting

nothing special about this hotel even though it looked pretty...not a tourist hotel...for the locals....staff not very nice

8/10

Excellent

04 May 2015

Mark

Playa del Carmen a Few Blocks from the Beach

Staff is friendly and attentive.

8/10

Excellent

27 Apr 2015

Andy

Very clean, attractive & comfortable.

Hotel & rooms were spotless, the staff friendly & helpful. The pool area was great! Beautiful grounds, I would stay there again and recommend to a friend.

6/10

Pleasant

28 Mar 2015

Verified traveler

Convenient hotel near to the action

This hotel is very close to 5th Avenue, which has all the night-life in Playa del Carmen. The hotel's decoration is very cute and its close to a supermarket, which we found very convenient.

Partner

6/10

Pleasant

21 Mar 2015

Pat

Charming hotel, but close to nothing

I guess it's my fault for not checking out the location more carefully, but this hotel is not near anything like restaurants or shopping unless you are a walker or take a taxi. The hotel is small, but has two pools and the main courtyard is charming. The pool is lovely. The room was very spacious and clean.

8/10

Excellent

15 Mar 2015

Ken J

family trip

My wife and I stayed at this hotel for 4 nights. The hotel's facility is somewhat unique style, looking cute and lovely especially at night. It was good enough to stay for a short vacation. Several eating places are close by the hotel. Mamitas beach club is located about 10 mins walk. Staffs were kind and helpful. Overall it was great experience with the hotel.

Partner

10/10

Exceptional

13 Mar 2015

Tia

An Oasis in a Bustling City

Traveling with kids, we wanted to stay where it was clean, quiet, and scenic. The two pools were great, and never crowded. We were on a busy street, but it was quiet and peaceful. Just a quick 2 blocks to avenida cinco, 3 blocks to the ocean.

Family

10/10

Exceptional

10 Jan 2015

Verified traveler

Beautiful experience !

This hotel is a must! Perfect location, staff is so lovely and your room is cleaned every day. All inclusive are way over rated and you miss out on so much! Choose hotel las golondrinas!

8/10

Excellent

01 Jan 2015

Verified traveler

A great place and location!

This hotel is in the perfect location if you really want to experience all of Playa. Just a few blocks from the beach and main strip but also close enough to local's favorite taco trucks and supermarket. The rooms are clean and service is wonderful. I would stay here again on my next visit!

8/10

Excellent

31 Dec 2014

Verified traveler

Playa 2014

Good location, close to shops, nice streets.
Pillow is too high, uncomfortable.
Roads become slippery after heavy rain, so watch out!

Family

2/10

Poor

30 Dec 2014

Verified traveler

The staff was very unfriendly and the room was dirty.

8/10

Excellent

06 Dec 2014

tom

great stay in beautiful hotel

front desk staff very helpful and friendly
came in for the Riviera Maya jazz festival. and loved the location

4/10

Poor

01 Dec 2014

2nd time in PdC

Wifi almost never worked

Hotel staffs were friendly ad tried to help with issues, however, wifi never worked except for a hour right after check-in and sewage like smell and cleaning agent smell (cleaning with viegar?) was overpowering at bathroom. Discount ticket at Mamita Beach Club is nice only if you get there early to grab chairs.
On premise parking, being quiet inside the buildig and free bottle of water were nice.

8/10

Excellent

29 Jun 2014

Talon

A great place to stay, great for families

We really enjoyed our stay. Staff were very friendly and helpful. We had a fridge in our room which was great to store cold drinks. Lots of great restaurants and street food around, practically across the street from a big supermarket, and a very short walk to the beach. The pool was very refreshing. WiFi was pretty good. We were on the top floor in a corner, and we still had fast speeds.

Family

8/10

Excellent

17 Jun 2014

Antonio

Nice, comfortable hotel conveniently located

I was looking for a convenient place to stay, with clean rooms and friendly staff and Las Golondrinas fit the purpose. The Hotel has 2 small, comfortable pools where you can spend a couple of hours and cool down. When required, the response from staff was always prompt, nice and with a great big smile. Whenever going back to Playa del Carmen, Las Golondrinas will be my first choice. It is close to 5a Avenida, which is focused on tourists and visitors, but it is also close to local restaurants and stores, which is always a good (and less expensive) option.

Family

8/10

Excellent

09 Apr 2014

Edgar

Nice hotel close to the sights in Playa del Carmen

I have stayed 3 times at this hotel and recommend it as a very good alternative for overnight and sightseeing during the day, also has good facilities for rest one day before going sightseeing.

6/10

Pleasant

03 Apr 2014

N Racin

It was a ok place to stay

The hotel provided us only 2-bathtowels.

Partner

6/10

Pleasant

25 Feb 2014

Verified traveler

Good Location

If you are looking for a 5 star hotel this isn't the place for you. The location is very good, close to 5th Avenue and the beach. The staff was helpful and the hotel was quiet and clean. It is a mid range hotel with a small pool but not much for amenities but with everything close that wasn't a problem. The restaurant is only open for breakfast and wasn't much to brag about, also if you want a drink bring one with you as there is no bar on site.

10/10

Exceptional

30 Jan 2014

Nick

Great Hotel, beautiful grounds and decor

Everything was great, there is no hot tub/spa as advertised, however.

8/10

Excellent

22 Jan 2014

chris

A good hotel and near to the centre of town, only about a 10 min walk. Staff were friendly and very helpful, and the hotel was always clean and tidy. They have wifi which is free to use but only works in the lobby area. They also have a computer that guests can use.

6/10

Pleasant

20 Jan 2014

Verified traveler

Overall ok

A good hotel with a great first impression, but unfortunately the workmanship in the bathroom in particular was very disappointing. The tiling, painting and plumbing was very poor. And worst of all was the sewer smell that lingered in the bathroom. Also, very slow wifi, almost useless.

8/10

Excellent

13 Jan 2014

Ruben

Nice location, good setting

The staff was friendly. When we arrived, our room had a few things left from the previous guests, which wasn't fun, given that we arrived pretty late; being that said, staff removed items (which included left-over foods in the fridge) very quickly. We got 2 rooms, one on the first floor, one on the second. The one on the second floor had full internet access and was in way better shape than the one on the first. In addition, the first-floor room was right next to the pool bathroom so it wasn't that comfortable to not being able to open the curtains as people could see right into our full room.

If you go, definitively press for a room on the second floor.

2/10

Poor

08 Jan 2014

Verified traveler

Nightmare

It was the worst hotel ever. We were in a room close to the pool, and it was just impossible to sleep at night. The room was dirty and the air conditioning didn't work .... Just a nightmare

8/10

Excellent

11 Dec 2013

Verified traveler

Nice hotel off the main line

Excellent stay, great location, great price.

8/10

Excellent

30 Nov 2013

Verified traveler

Nice close to fifth ave

Very close to all we want

6/10

Pleasant

25 Oct 2013

Laura

Convenient

Easy walk to bus and 5th ave. use this hotel 4-5 times a year. Rooms are clean, beds are comfortable, staff is friendly.

2/10

Poor

17 Sep 2013

Verified traveler

Close to 5th av.

They charge me an additional person, because they say that a double room with 2 queen beds is just for 2 people and we were 3. The internet never worked and there wasn't hot water.

8/10

Excellent

05 Jul 2013

Tomoko

Great location and friendly staff!

We stayed here the last 3 nights of our Yucatan trip. Since the hotel is on the Constitution Ave. it was easy to find and check in was smooth. As soon as we found the A/C didn't work, the staff assigned us to a different room. We had a small fridge and the best shower in our entire 2 week's in Yucatan. When we asked for some hot water to make some tea, the staff brought us an electric kettle to our room. We chose breakfast plan and it was great to start a hot and humid day with healthy desayunos, including good coffee, made-to-order eggs, and fresh fruits. The location is perfect to walk to 5th Ave. and to the beach, near MEGA grocery store and El Fagon restaurant, ravenderia is nearby, too. There are two swimming pools surrounded by lots of plants and coconuts she'll lanterns made it really pretty during night. Nice Itallian deli and Subway is just few steps away. I will definitely recommend Las Goldorinas.

8/10

Excellent

18 Jun 2013

Marcial

In walking distance of the 10th avenue

The hotel has a lovely courtyard with lots of plants around the pool. But both pools aren't really deep, so dont' try any plunges.

Family

8/10

Excellent

26 Feb 2013

Linda

Something a little different than one might expect

We enjoyed our short stay very much. All the staff was polite and accomodating, except our room attendant. We were not given the one bottle of water we were supposed to have each day. When we asked at the front desk, we then received one. This happened both days we stayed there. The other couple we were traveling with received their water each day without having to ask for it. Otherwise, it is charming and well located for shopping on 5th Ave.

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